rds cei hana cei11v5 qguide en xx

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SAP hybrisMarketing 1.1 (1505)

July 2015

English

Configuration Guide -Getting Started with

Implementing the SAPhybris Marketing Rapid-Deployment SolutionV5.11

SAP SEDietmar-Hopp-Allee 1669190 WalldorfGermany



SAP Best Practices Configuration Guide to Implementing the SAP hybris Marketing Rapid-Deployment Solution

© SAP SE of 21

Copyright

© 2014 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without theexpress permission of SAP SE. The information contained herein may be changed without prior notice.

Some software products marketed by SAP SE and its distributors contain proprietary software componentsof other software vendors.

National product specifications may vary.

These materials are provided by SAP SE and its affiliated companies ("SAP Group") for informationalpurposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errorsor omissions with respect to the materials. The only warranties for SAP Group products and services arethose that are set forth in the express warranty statements accompanying such products and services, ifany. Nothing herein should be construed as constituting an additional warranty.

SAP and other SAP products and services mentioned herein as well as their respective logos aretrademarks or registered trademarks of SAP SE in Germany and other countries. Please seehttp://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark informationand notices.




© SAP SE of 21

Icons

Icon Meaning

Caution

Example

Note

Recommendation

Syntax

Typographic Conventions

Type Style DescriptionExample text Words or characters that appear on the screen. These include field

names, screen titles, pushbuttons as well as menu names, paths, andoptions.

Cross-references to other documentation.

Example text Emphasized words or phrases in body text, titles of graphics and tables.

EXAMPLE TEXT Names of elements in the system. These include report names,program names, transaction codes, table names, and individual keywords of a programming language, when surrounded by body text, forexample, SELECT and INCLUDE.

Example text Screen output. This includes file and directory names and their paths,

messages, source code, names of variables and parameters as well asnames of installation, upgrade, and database tools.

EXAMPLE TEXT Keys on the keyboard, for example, function keys (such as F2) or the

ENTER key.

Example text Exact user entry. These are words or characters that you enter in thesystem exactly as they appear in the documentation.

<Example text> Variable user entry. Pointed brackets indicate that you replace thesewords and characters with appropriate entries.




© SAP SE of 21

Contents

Purpose ........................................................................................................................................... 5

1 Solution Overview ............................................................................................................... 5

1.1

Review of Scope Items .................................................................................................. 5

1.2 Scope Item – Building Block Mapping ........................................................................... 6

2 System Setup and Preparation ........................................................................................... 7

2.1 Identify the Deployment Scenario.................................................................................. 7

2.2 Receiving the Software at the Correct SP Level ........................................................... 8

2.3 Business Warehouse (BW) Client Definition ................................................................. 8

2.4

Additional SAP BusinessObjects Content ..................................................................... 8

2.5

Additional SAP Lumira Content ..................................................................................... 9

2.6

Additional SAP HANA Content for Telecommunications .............................................. 9

2.7

SAP Notes ..................................................................................................................... 9

2.8

Creating an Implementation User (ABAP) ................................................................... 10

2.9

Providing an SAP HANA User ..................................................................................... 11

2.10

Providing an SAP BusinessObjects Implementation User (Optional) ......................... 12

2.11

SAP Solution Manager and SAP Solution Manager Content Add-On ........................ 13

3

Security Aspects ............................................................................................................... 14

3.1

General Security Guidelines ........................................................................................ 14

3.2

User Administration and Authentication ...................................................................... 14

3.3 RFC Destinations......................................................................................................... 16

3.4 Roles Management ..................................................................................................... 18




© SAP SE of 21

Configuration Guide to Implementing the SAPhybris Marketing Rapid-Deployment Solution

PurposeThis configuration guide provides information to consultants and customer project members forimplementing the SAP hybris Marketing rapid-deployment solution. This guide focuses on thetechnical implementation aspects. It shows all steps required for a successful implementation anddirects you to more detailed documentation where necessary.

SAP hybris Marketing rapid-deployment solution is a documentation only solution anddoes not deliver automated implementation content such as BCSets or CATTs. SAPSolution Builder is not required for its implementation.

Before proceeding with this document you must have completed the following activities:

Define the scope relevant for your project

Finalize technical prerequisites

Staff and make available the required resources

1 Solution OverviewSAP hybris Marketing rapid-deployment solution V5.11

Is based on SAP hybris Marketing 1.1 (1505) (also known as SAP Customer EngagementIntelligence 1.1 SP07)

Provides detailed implementation documentation for the following scope items:o Marketing Insight (CE1)

– Additional SAP BusinessObjects reports and dashboards are available as part of therapid-deployment solution

o Marketing Segmentation (CE2)

o Integration with SAP CRM (CE3)

o Marketing Data Management (CE4)

– A sample SAP Lumira report is delivered for Contact Analysis as part of the rapid-deployment solution

o Predictive Segmentation (CE5)

o Marketing Recommendation (CER)

o Marketing Campaign Management (CM1)

o Marketing Planning (CM2)

o hybris Marketing for Telecommunications (CM3)

For an overview of the rapid-deployment solution and the scope items included, refer to theCustomer Presentation available in the SAP Service Marketplace.

1.1 Review of Scope Items At http://service.sap.com/rds-ymkt, you can access the following implementation content:

Detailed text information per scope item The process overview document contains a graphical overview of the process flow.

https://service.sap.com/rds-ymkt



http://service.sap.com/rds-ymkt








© SAP SE of 21

The test script provides a detailed step-by-step test description of the business scenario.

The prerequisites matrix provides an overview of available scope items (businessprocesses) and the relevant configuration guides (building blocks) per scope item.

The configuration guides describe crucial parts of the system configuration of therespective process.

You can use these documents to review the business processes you are interested in.

When implementing more than one scope item, shared building blocks must beimplemented only once. Scope item-specific building blocks have nointerdependencies, so that you can implement any of the scope items first.

1.2 Scope Item – Building Block MappingYou can find the details which building blocks must be implemented per scope item in theprerequisite matrix in the Content Library of this rapid-deployment.

Below you can find a condensed mapping overview:

Scope Item Building Blocks

Marketing Insight (CE1) CEB CET CED CEQ EE1 CEH CEG CEC CEO

Marketing Segmentation(CE2)

CEB CET CED CEQ CEG CEA

Integration with SAPCRM (CE3)

CEB CET CED CEQ EE1 CEH CEG CEA CEM

Marketing DataManagement (CE4)

CEB CET CED CEQ EE1 CEH CEG CES CEL CEJ

Predictive Segmentation

(CE5)

CEB CET CED CEQ CEG CEA CEP

MarketingRecommendation (CER)

CEB CET CED CEQ CEG CEN

Marketing CampaignManagement (CM1)

CEB CET CED CEQ EE1 CEH CEG CES CME

Marketing Planning(CM2)

CEB CET CED CEQ EE1 CEH CEG CEK

hybris Marketing forTelecommunications(CM3)

CEB CET CED CMB CMC CMF CMI

Building Block List:

ID Title

CEA Settings for Marketing Segmentation

CEB Basic Settings for hybris Marketing

CEC Settings for Marketing Insight

CED Initial Setup of hybris Marketing

CEG General Settings for hybris Marketing

CEH SAP Fiori Settings for hybris MarketingCEJ SAP Jam Integration for hybris Marketing




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CEL SAP Lumira for hybris Marketing

CEM SAP CRM Integration for hybris Marketing

CEN Settings for Marketing Recommendation

CEO SAP BusinessObjects Reports for hybris Marketing

CEP Predictive Scenario Settings for hybris Marketing

CEQ Business Roles and User Management for hybris Marketing

CES Settings for Marketing Data Management

CET SAP Landscape Transformation Replication Server Settings

CMB Basic Settings for Telecommunications

CMC Consumer Segmentation for Telecommunications

CME Settings for Marketing Campaign Management

CMF Consumer Fact Sheet for Telecommunications

CMI KPI Tiles for Telecommunications

EE1 Basic Network and Security Configuration

2 System Setup and PreparationPrior to implementing an SAP Best Practices solution, the target system landscape and productsmust be installed. Additionally, the SAP notes named in the SAP Notes section in this guide mustbe implemented.

For more information about the system landscape for the SAP hybris Marketing rapid-deploymentsolution, see the Softw are Requirements guide for this solution that you find in the SAP ServiceMarketplace.

Note that the installation of the system landscape is not part of the rapid-deploymentsolution delivery scope.

For details regarding the system landscape installation, refer to the SAP hybris Marketing

installation guide: http://help.sap.com/mkt Installation and Upgrade Information InstallationGuide.

2.1 Identify the Deployment ScenarioDepending on the system landscape you want to realize, multiple deployment scenarios areavailable for each source system. For a detail description of the available deployment scenarios,refer to the SAP hybris Marketing installation guide, chapter Deployment Scenarios:

http://help.sap.com/mkt Installation and Upgrade Information Installation Guide.

Before proceeding with any configuration steps, first decide on the deploymentscenario that is relevant for your requirements.

As part of the SAP hybris Marketing rapid-deployment solution, the following scenarios have beentested and are thus included in the scope of this solution:

Scenario A: Standalone Deployment

Scenario B: Hub-Deployment With Separate SAP HANA System

Scenario C: Hub-Deployment With Shared SAP HANA System of SAP Business Suite





http://help.sap.com/mkt












© SAP SE of 21

Scenario D - Add-On-Deployment With Shared AS ABAP and SAP HANA System(available for SAP CRM only)

2.2 Receiving the Software at the Correct SP Level

For delivery of the software, an installation number and a corresponding license agreement arerequired. An S-USER is required to order software in the Software Catalog or download from theSAP Software Download Center (SWDC) on SAP Service Marketplace (SMP). You can onlyorder unrestricted SAP software. Contact the SAP contract department to ask for a physicalshipment or create a customer message on component XX-SER-GEN-CONTR.

For downloading SPSs, use the Maintenance Optimizer in your SAP Solution Manager system.You can also select relevant SPSs manually one-by-one via the SWDC on SAP ServiceMarketplace:

https://support.sap.com/swdc Support Packages and Patches A - Z Index

The deliverables of SAP Best Practices packages are developed and tested in a

system landscape with specific release and support package stack (SPS) level. SAPrecommends to meet this SPS as minimal SPS level.

2.3 Business Warehouse (BW) Client DefinitionSAP hybris Marketing requires a BW client in the hybris Marketing system to enable the activationof BW content. The BW client can be the same as the one SAP hybris Marketing is installed in, orit can be a separate client.

Your system administrator must set up a BW client in the hybris Marketing system. To checkwhether the BW client has been set up, you can:

Verify in table RSADMINA that the BW client has been entered in the BWMANDT field

Verify that a logical system and RFC connection have been set up for the BW client Verify that when logged on to the BW client, you can access transaction RSA1

2.4 Additional SAP BusinessObjects Content Additional predefined SAP BusinessObjects content is delivered as part of the SAP hybrisMarketing rapid-deployment solution, including the following preconfigured reports:

Report / Dashboard Title Report Type

Customer Segment Performance WebI

Sales Organization Performance WebI

Channel Performance WebI

Product Group Performance WebI

Value Contribution WebI

Discount Analysis WebI

Margin Decomposition Dashboards

Customer Margin Decomposition Dashboards

Customer 360 Dashboards

Open Opportunities WebI

Open Leads WebI

https://support.sap.com/swdc






© SAP SE of 21

Report / Dashboard Title Report Type

Open Sales Contracts WebI

Recent Orders WebI

Open Orders WebI

Open Quotations WebI

Activities WebI

Implementing the additional content requires that SAP BusinessObjects Business IntelligencePlatform and SAP BusinessObjects Dashboards are installed and configured. You also musthave installed the Business Explorer – Query Designer, which is included in the BI 7.0 Add-on forSAP GUI 7.40.

Refer to the Rapid deployment of SAP hybris Marketing SAP note for download information.

2.5 Additional SAP Lumira Content An additional predefined SAP Lumira report Contact Analysis is delivered via the SAP hybrisMarketing rapid-deployment solution.

Refer to the Rapid deployment of SAP hybris Marketing SAP note for download information.

2.6 Additional SAP HANA Content forTelecommunications

Additional SAP HANA content is available for the hybris Marketing for Telecommunications scopeitem. Refer to the Rapid deployment of SAP hybris Marketing SAP note for download information.

2.7 SAP NotesCarefully review the following SAP Note concerning the SAP hybris Marketing rapid-deploymentsolution before you start the activation of the rapid-deployment solution:

SAP Note # Title

1820507 Rapid deployment of SAP hybris Marketing

Before you start the activation of the related SAP Best Practicesscope, check the latest version of the SAP Note for the solutionpackage to obtain updates and corrections for problems that

have not become apparent until after shipment.

If you want to replicate data via SAP LT, read the following reference SAP notes concerning theSAP LT Server:

SAP Note # Title

1605140 SAP HANA 1.0: Central Note - SAP LT Replication Server

2016511 Installation/Upgrade SLT - DMIS 2011 SP8

Review the following reference SAP notes concerning SAP hybris Marketing:

SAP Note # Title

https://service.sap.com/sap/support/notes/1820507
























© SAP SE of 21

1885803 RIN (Release Information Note) SAP hybris Marketing (formerly SAPCustomer Engagement Intelligence 1.1)

39412 How many work processes should be configured?

2.8 Creating an Implementation User (ABAP)

Use

In this activity, you create an implementation user to implement the relevant configuration guides.

You can create only one (shared) implementation user or you can create one userper implementation consultant. For SAP note implementation we stronglyrecommend that all notes are implemented with the same SAP user.

SAP does not supply separate customizing or setup roles (according to the security guideline).

Instead, use the functions provided in Role Maintenance (transaction PFCG). In the Role

Maintenance, you can define a role corresponding to your individual IMG project with all theauthorizations you need to access the activities required for the SAP Best Practices scope. Formore information about defining a role for a customizing project, see the documentation for

transaction PFCG.

To avoid authorization issues, we recommend temporarily assigning the authorization profileSAP_ALL to the implementation user, and removing the profile after implementation. If thisauthorization does not apply to your authorization concept, you should restrict the rights of theuser according to your internal authorization guidelines. Refer to the following documentation tofind out which authorizations are required at minimum:

SAP hybris Marketing installation guide at http://help.sap.com/mkt Installation and

Upgrade Information Installation Guide), chapter User for Application Setup (7.5.1)

Basic Settings for hybris Marketing (CEB) configuration guide, chapter Users and Authorizations

SAP Landscape Transformation Replication Server Settings (CET) configuration guide,chapter Users and Authorizations

If authorization issues occur during implementation you can use transaction SU53 toget information on the missing authorizations and extend the authorization data asnecessary.

Procedure

1. To carry out the activity, choose one of the following navigation options:

SAP Menu Tools Administration User Maintenance UsersTransaction Code SU01

2. On the User Maintenance: Initial Screen, in the User field, enter the user ID and choose

Create.

3. Choose the Address tab.

4. Make the following entries:

Field Name User Action and Values Note

Last name <Last name of the user>

First name <First name of the user>














© SAP SE of 21

5. Choose the Logon Data tab.



User Type Dialog

New Password <enter an initial password>

Repeat Password <repeat the password>

7. Choose the Defaults tab.



Logon language EN

Decimal notation 1.234.567,89

Date format DD.MM.YYYY

Output Device <your printer name>

9. Choose the Roles tab and enter the user role you created that contains the necessaryauthorization profile.

Alternatively you can assign the profile SAP_ALL on the Profiles tab. Make sure that this

profile corresponds to your internal security guidelines.

10. Save your entries.

Result

You have created the user to implement the SAP Best Practices content.

Repeat the steps above for all systems and clients you use.

Directly after implementation of the rapid-deployment solution content, remove theauthorizations you have given to the system user that has performed theactivation steps. Thus you avoid that the system user misuses the authorizationsgranted before.

2.9 Providing an SAP HANA User

Use

In this activity you verify whether your security concept allows you to use the SYSTEM user ofSAP HANA for the relevant implementation steps of this solution. If not, your system administrator

must perform all implementation activities for which the SYSTEM user is required as specified inthe SAP hybris Marketing installation guide, for example, in the SAP Landscape TransformationReplication Server Settings (CET) configuration guide.

For SAP HANA users other than the SYSTEM user, refer to the folloging documentation: Usersand Authorizations chapters of the following configuration guides to create SAP HANA users withrestricted authorizations:


Upgrade Information Installation Guide), chapter SAP HANA User for TechnicalConfiguration (7.3.2), (TC_USER)

SAP Landscape Transformation Replication Server Settings (CET) configuration guide,chapter Users and Authorizations (SLT_USER)








© SAP SE of 21

To create new SAP HANA users, log on to the SAP HANA Studio with the SYSTEM user. If youdo not have access to the SYSTEM user, your system administrator must create the relevantSAP HANA users for you.

SAP hybris Marketing installation guide, chapter SAP HANA User for Technical Configuration:

http://help.sap.com/mkt Installation and Upgrade Information Installation Guide.

Procedure1. To carry out the activity, choose Start All Programs SAP HANA SAP HANA Studio.

2. In the Systems panel, for the relevant system drill down to Security Users.

3. Right-click on Users and choose New User.



User Name <enter a name for the user>

Password <enter an initial password>

Confirm <repeat the password>

5. Assign the relevant roles and privileges on the Granted Roles, System Privileges, and ObjectPrivileges tab pages. Refer to these documents for details:


Upgrade Information Installation Guide), chapter SAP HANA User for TechnicalConfiguration (7.3.2), (TC_USER)

SAP Landscape Transformation Replication Server Settings (CET) configurationguide, chapter Users and Authorizations (SLT_USER)

6. Save your entries.

2.10 Providing an SAP BusinessObjects ImplementationUser (Optional)

Use

In this activity, you create an implementation user to implement the SAP BusinessObjectsReports for hybris Marketing (CEO) configuration guide.

By default, you can use the administrator user that is provided by the systemadministrator as an implementation user, or you can create a new one as describedbelow.

Procedure1. Navigate to the Central Management Console (CMC) in SAP BusinessObjects server, for

example http://<servername>:8080/BOE/CMC.

2. Log on to CMC with the administrator user name and password.

3. From CMC, access Users and Groups.

4. In the User List, choose the Create new user button.

5. On the New User screen, maintain the following values:

Field Entry

Authentication Type Enterprise

Account Name <enter a user name>, for example, CEI_ADM

Full Name <enter a full name>











© SAP SE of 21

Field Entry

Password <enter a password>, for example, Welcome1

Confirm <enter the password>

User must change

password at next logon

Deselect

Connection Type <choose appropriate option based on yourlicense agreement>

6. To save the user and return to the console, choose Create & Close.

7. Right-click the new user CEI_ADM and choose Join Group.

8. Select Administrators from Group List to Destination Groups and click Add to Selectionbutton, and then click OK .

2.11 SAP Solution Manager and SAP Solution Manager

Content Add-OnFor the implementation of the solution package, we recommend using the SAP Solution Managersystem. SAP Solution Manager in general is needed for installation and managing ofmaintenance certificates, enhancement packages, and upgrades. In the context of SAP rapid-deployment solutions, implementation content is delivered via SAP Solution Manager templates.

It is assumed that a productive SAP Solution Manager system is available in the customer’ssystem landscape: If the customer is already using other SAP products (for example, SAP ERP),SAP Solution Manager should already be present in the system landscape.

Import the add-on containing the content relevant for this rapid-deployment solution incorrespondence to the SAP Solution Manager product version in place (see SoftwareRequirements). The latest version has to be downloaded from the SAP Software Download

Center on the SAP Support Portal (http://support.sap.com/swdc Installation and Upgrades

Browse our Download Catalog SAP Rapid Deployment solutions SAP hybris Marketing

rapid-deployment solution select the ST* component.

For more information about SAP Solution Manager (including system administrationand implementation aspects described in chapters below), see the SAP Librarydocumentation for SAP Solution Manager at http://help.sap.com → ApplicationLifecycle Mgmt → SAP Solution Manager .

http://support.sap.com/swdc

http://help.sap.com/




http://support.sap.com/swdc




© SAP SE of 21

3 Security AspectsThis section provides an overview of the security-relevant information that applies to thedeliverables of this solution package.

3.1 General Security GuidelinesThe following guides cover generic security aspects for the underlying software products used inthis rapid-deployment solution.

SAP hybris Marketing:

http://help.sap.com/mkt Security Information Security Guide

SAP HANA:

http://help.sap.com/hana_platform/ Security Information SAP HANA Security Guide

( or http://help.sap.com SAP In-Memory Computing SAP HANA SAP HANA Platform

Security Information SAP HANA Security Guide)

SAP Landscape Transformation Replication Server:

http://help.sap.com/hana_platform/ SAP HANA Options SAP HANA Real-Time

Replication Security Information SAP HANA Security Guide – Trigger-BasedReplication (SLT)

(or http://help.sap.com SAP In-Memory Computing SAP HANA SAP HANA Options

SAP HANA Real-Time Replication Security Information SAP HANA Security Guide – Trigger-Based Replication (SLT)

3.2 User Administration and AuthenticationThis section provides an overview of the users required for this solution package.

Purpose User ID UserType

BuildingBlock /Config.Guide

InitialPassword

AuthorizationProfile

Comment

Implementation User

User ID isdefined byyour systemadministrator

Dialog(Type A)

Creationdescribed in thisConfigur ationguide

Passwordis definedby yoursystemadministrator

Authorizationis defined byyour systemadministrator

For moredetails, seesection above:Creating anImplementation User (ABAP)

SAP HANAUser

User ID isdefined by

your systemadministrator

System(Type B)

Creationdescribe

d in thisConfigur ationguide

Passwordis defined

by yoursystemadministrator

Authorizationis defined by

your systemadministrator

For moredetails, seesection above:

Providing anSAP HANAUser

SAPBusinessObjects User

CEI_ADM Administratoruser

Creationdescribed in thisConfigur ationguide

Welcome1 Administrators For moredetails, seesection above:

Providing anSAPBusinessObj ects User



http://help.sap.com/hana_platform/










http://help.sap.com/saphelp_nw04s/helpdata/en/99/acdc3ed98f7650e10000000a114084/content.htm

http://help.sap.com/saphelp_nw04s/helpdata/en/99/acdc3ed98f7650e10000000a114084/content.htm









© SAP SE of 21



InitialPassword


Comment

Application

User

CEI_STD Dialog

(Type A)

CEQ welcome Composite

Roles:Z_CUSTOMER_ENG_INTELLIGENCE

Z_CUSTOMER_ENG_INT_ KEY_USER

Refer to

config. guidechapterCopying AuthorizationRole toCustomerName Space

ApplicationUser

TELCO Dialog(Type A)

CMB welcome CompositeRole:Z_TELCO

Refer toconfig. guidechapterCopying Authorization

Role toCustomerName Space

RFC User SLT_USER System(Type B)

CET remote Z_IUUC_REPL_REMOTE

Refer toconfig. guidechaptersCreate AuthorizationProfiles (SAPERP) andCreate anRFC User(SAP ERP)

RFC User SLT_USER System(Type B)

CET remote Z_IUUC_REPL_REMOTE

Refer toconfig. guidechaptersCreate AuthorizationProfiles (SAPCRM) andCreate anRFC User(SAP CRM)

RFC User RFCCEIUSE

R

Dialog

(Type A)

CEC welcome Authorization

is defined byyour systemadministrator

Refer to

config. guidechapterCreate anRFC User(SAP ERP)

RFC User CEI_USER CommunicationsData

CEB /CEM

remote Authorizationis defined byyour systemadministrator

Refer toconfig. guidechapterCreate anRFC User inSAP CRM forSAP hybrisMarketing




© SAP SE of 21



InitialPassword


Comment

RFC User CRM_USER Commun

icationsData

CEM remote Authorization

is defined byyour systemadministrator

Refer to

config. guidechapterCreate anRFC User inSAP hybrisMarketing forSAP CRM

SAPBusinessObjects User

CEI_STD Enterprise

CEO Welcome1 Authorizationis defined byyour systemadministrator

Refer toconfig. guidechapterCreate SAPBusinessObj ects User Accounts

You can check the users in transaction SU01.

For more information on how to restrict authorizations for RFC-users, see thefollowing documentation: http://scn.sap.com/community/security/blog/2010/12/05/how-to-get-rfc-call-traces-to-build-authorizations-for-srfc-for-free

3.3 RFC DestinationsThis section gives an overview of the RFC destinations required that have been created and usedfor this package.

RFCDestination

Description ConnectionType

CreatedInBuildingBlock

Logon Data Comment

<systemname>CLNT<client number>

SAP hybrisMarketingapplicationclient

3(Connectionto ABAPSystem)

CEB N/A Refer to config.guide chapterCreating RFCDestination

<ERP systemname>CLNT<cli

ent>_SLT

ERP system(SAP LT

serverpointing tothe SAP ERPsystem)

3(Connection

to ABAPSystem)

CET SLT_USER /remote

Refer to config.guide chapter

Create RFCDestination for SAPERP System (inSAP LT)

<CRM systemname>CLNT<client>_SLT

CRM system(SAP LTserverpointing tothe SAPCRMsystem)



Refer to config.guide chapterCreate RFCDestination for SAPCRM System (inSAP LT)

http://scn.sap.com/community/security/blog/2010/12/05/how-to-get-rfc-call-traces-to-build-authorizations-for-srfc-for-free









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RFCDestination



Logon Data Comment

<ERP system

name>CLNT<client>_CEI

SAP ERP

System (SAPhybrisMarketingsystempointing tothe SAP ERPsystem)

3

(Connectionto ABAPSystem)

CET SLT_USER /

remote

Refer to config.

guide chapterCreate RFCDestination for theSAP ERP System

<CRM systemname>CLNT<client>_CEI

SAP CRMSystem (SAPhybrisMarketingsystem pointingto the SAPCRMsystem)



Refer to config.guide chapterCreate RFCDestination for theSAP CRM System

CEI_SLT_ERP_ TMP

SAP LTSystem usedfor SAP ERPdatareplication


CET SAP LTinstallationuser orSYSTEMuser

Refer to config.guide chapterCreate TemporaryRFC Destination toSAP LT System forSAP ERP

CEI_SLT_CRM _TMP

SAP LTSystem usedfor SAP CRM

datareplication

3(Connectionto ABAP

System)

CET SAP LTinstallationuser or

SYSTEMuser

Refer to config.guide chapterCreate Temporary

RFC Destination toSAP LT System forSAP CRM

<CRM systemname>CLNT<client>_CEI

SAP CRMDestination


CEB /CEM

CEI_USER /remote

Refer to config.guide chapterCreating RFCDestination inhybris Marketing forSAP CRM

HTML5APPS LaunchpadSystem Aliasfor SAPUI5

Views

H (HTTPConnectionto ABAP

System)

CED N/A Refer to config.guide chapterUpdates to RFC

Connections FIORI_SERVER FIORI_SERV

ERH (HTTPConnectionto ABAPSystem)

CED N/A Refer to config.guide chapterUpdates to RFCConnections

<systemname)>CLNT<clientnumber>_CRM

SAP hybrisMarketing(SAP CRMpointing toSAP CRM)


CEM CRM_USER/ remote

Refer to config.guide chapterCreating RFCDestination in SAPCRM for SAPhybris Marketing




© SAP SE of 21

RFCDestination



Logon Data Comment

<SAP ERP

systemname>CLNT<client number>

ERP System

for CVI

3

(Connectionto ABAPSystem)

CEC RFCCEIUSE

R / welcome

Refer to config.

guide chapterCreating RFCDestination to SAPERP (in SAP hybrisMarketing)

BOE_SERVER SAPBusinessObjects (SAPhybrisMarketingpointing toBOE)

H (HTTPConnectionto ABAPSystem)

CEO N/A Refer to config.guide chapterCreate RFCConnection

LUMIRASERVER

LUMIRASERVER

H (HTTPConnectionto ABAPSystem)

CEL N/A Refer to config.guide chapterCreating RFCConnection

HPA_SII JCoDestinationfor SAPInfiniteInsight

T (TCP/IPConnection)

CEP N/A Refer to config.guide chapter Setup RFC Destination

You can check the RFC destinations using transaction SM59.

3.4 Roles ManagementThis section provides an overview of the authorization roles used for this package.

Customer Role Description Createdin BB

SAP Standard Role

Z_CUSTOMER_E NG_INTELLIGE NCE

This composite role contains all singleroles relevant to access the hybrisMarketing solutions.

CEQ SAP_CUSTOMER_ENG_ INTELLIGENCE

Z_CUSTOMER_E NG_INT_KEY_U

SER

This composite role contains all singleroles relevant for an administrator of

the hybris Marketing solutions.

CEQ SAP_CUSTOMER_ENG_ INT_KEY_USER

Z_CEI_ADT This role is relevant for users whomust access Audience Discovery andTargeting .

CEQ SAP_CEI_ADT

Z_CEI_B2C_RECO

This role is relevant for users whoneed access product recommendationmodels.

CEQ SAP_CEI_B2C_RECO

Z_CEI_B2C_RECO_RUNTIME

This role is relevant for users whoneed access to Business-to-Consumer(B2C) recommendation runtime.

CEQ SAP_CEI_B2C_RECO_RUNTIME

Z_CEI_RECO_M KT

To access the B2C Recommendationin SAP hybris Marketing

CEQ SAP_CEI_RECO_MKT




© SAP SE of 21


SAP Standard Role

Z_CEI_BI_AUTH

This role is relevant to access theinfrastructure of SAP NetWeaverBusiness Intelligence within SAP

hybris Marketing .

CEQ SAP_CEI_BI_AUTH

Z_CEI_CVI This role is relevant for users whomust access worksets of CustomerValue Intelligence.

CEQ SAP_CEI_CVI

Z_CEI_HOME This role is relevant to display thehome page. This role is mandatory.

CEQ SAP_CEI_HOME

Z_CEI_AMP This role is relevant to access SAPFiori App My Marketing PlanningBudget from the home page.

CEQ SAP_CEI_AMP

Z_CEI_MEM This role is relevant to accessCampaign Management.

CEQ SAP_CEI_MEM

Z_CEI_MEM_TU This role is relevant to access theOData service for Campaign

Automation to change the campaignautomation status if the sendingprocess is finished.

CEQ SAP_CEI_MEM_TU

Z_CEI_CUAN_M K_INI_REL_APP

This role is relevant to access the SAPFiori Release Campaigns app.

CEQ SAP_CEI_CUAN_MK_INI _REL_APP

Z_CEI_CUAN_M K_TG_REL_APP

This role is relevant to access the SAPFiori Release Target Groups app.

CEQ SAP_CEI_CUAN_MK_TG _REL_APP

Z_CEI_BCR_MA RKETINGMANAGER

This role allows marketing managersto access the SAP Fiori transactionalapps of SAP hybris Marketing .

CEQ SAP_CEI_BCR_MARKETINGMANAGER

Z_CEI_BCR_MA RKETINGEXPER T

This role allows marketing experts toaccess the SAP Fiori transactionalapps of SAP hybris Marketing .

CEQ SAP_CEI_BCR_MARKETINGEXPERT

Z_CEI_MSM_QE _APP

This role is relevant to access the SAPFiori app My Marketing Spend - QuickEntry .

CEQ SAP_CEI_MSM_QE_APP

Z_CEI_MSM_SM _APP

This role is relevant to access the SAPFiori app My Marketing Spend – Details.

CEQ SAP_CEI_MSM_SM_APP

Z_CEI_PBA This role is relevant for users whomust create and maintain predictivemodels.

CEQ SAP_CEI_PBA

Z_CEI_SCI This role is relevant for users whomust access worksets of SocialContact Intelligence.

CEQ SAP_CEI_SCI

Z_CEI_CJI This role is relevant to access the SAPFiori app Customer Journey Insight.

CEQ SAP_CEI_CJI

Z_CEI_TG_INI This role is relevant for users whomust access target groups,campaigns, and account details.

CEQ SAP_CEI_TG_INI

Z_CEI_KUA This role is relevant for users whomust access export definitions.

CEQ SAP_CEI_KUA




© SAP SE of 21


SAP Standard Role

Z_CEI_MKT_CA L_APP

This role is relevant to access the SAPFiori app Marketing Calendar.

CEQ SAP_CEI_MKT_CAL_APP

Z_CUSTOMER_A

NALYTICS_ADM IN

This role is relevant for users who

must access administrativetransactions such as maintenance ofOData services.

CEQ SAP_CUSTOMER_ANAL

YTICS_ADMIN

Z_BC_WEBSERV ICE_ADMIN_TEC

This role is relevant for all users whomust access the SAP hybris Marketing

UI5-based Web frontend.

CEQ SAP_BC_WEBSERVICE _ADMIN_TEC

Z_UI2_ADMIN_ 700

This role is an administrator role for allauthorizations for all basic UI2 700web services.

CEQ SAP_UI2_ADMIN_700

Z_UI2_USER_700

This role provides basic UI2 700 webservices access.

CEQ SAP_UI2_USER_700

Z_CEI_ADT_FLP

This role is relevant to access Audience Discovery and Targetingfrom the SAP Fiori launchpad.

CEQ SAP_CEI_ADT_FLP

Z_CEI_B2C_RECO_FLP

This role is relevant to access productrecommendations, target groups,campaigns and accounts from the SAPFiori Launchpad.

CEQ SAP_CEI_B2C_RECO_FLP

Z_CEI_CVI_FLP

This role is relevant to accessworksets of Customer ValueIntelligence from the SAP Fiorilaunchpad.

CEQ SAP_CEI_CVI_FLP

Z_CEI_PBA_FLP

This role is relevant to accesspredictive models from the SAP FioriLaunchpad.

CEQ SAP_CEI_PBA_FLP

Z_CEI_SCI_FLP

This role is relevant to accessworksets of Social ContactEngagement from the SAP Fiorilaunchpad.

CEQ SAP_CEI_SCI_FLP

Z_CEI_TG_INI _FLP

This role is relevant to access targetgroups, campaigns and accounts fromthe SAP Fiori launchpad.

CEQ SAP_CEI_TG_INI_FLP

Z_CEI_KUA_FL

P

This role is relevant to access key user

activities of SAP hybris Marketing fromthe SAP Fiori launchpad.

CEQ SAP_CEI_KUA_FLP

Z_CEI_TCR_T This role allows general access to theSAP Fiori transactional apps of SAPhybris Marketing.

CEQ SAP_CEI_TCR_T

Z_IUUC_REPL_ REMOTE

This single role is created to enabledata replication from SAP ERP and/orSAP CRM.

CET SAP_IUUC_REPL_REMOTE

Z_CHIP_FOUND ATION

This role is required to access the SAPFiori launchpad.

CEH N/A

Z_SAP_KPIFRW 5_TCR_S

This role is required to access SAPSmart Business apps.

CEH /UI2/SAP_KPIFRW5_TCR_S





SAP Standard Role

Z_SAP_KPIMOD _TCR_S

This role is required to access SAPSmart Business apps.

CEH /UI2/SAP_KPIMOD_TCR _S

You can check the roles in transaction PFCG.

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