rasi final
TRANSCRIPT
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Rural Access to Internet Services
Group No.- 02
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Overview
The RASI project aims at the social, economic and political development of rural
people by establishing a network of village Internet centers.
In 2001, the original pilot initiative was launched in Melur, in Madurai district of
Tamil Nadu in the name of Sustainable Access in Rural India (SARI).
It was planned to cover all the districts of Tamil Nadu in a phased manner starting
with 10 districts Madurai, Cuddalore, Coimbatore, Kancheepuram, Theni,Thiruvallur, Erode, Salem, Tirunelveli and Nagapattinam.
Local entrepreneurs, Dhan Foundationa community-based NGO, local schools,
and other public sector facilities house the computer facilities.
ICICI bank and a private agency n-Logue Communications Pvt. Ltd provided core
financial support to the RASI project.
In Tamil Nadu, currently, the project covers 155 Village Information Centers run by
Dhan Foundation and about 100 Centers by n-Logue Communications. 2
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Objective Use a shared platform to deliver a variety of high quality services, allowing Internet
access to be financially self sustaining or profitable while reaching the rural poor.
Help markets to work by networking regions densely and creating a local network
effect.
Create and develop new access devices and applications to appropriately serve user
needs and account for environmental conditions.
Undertake research on RASIs impact on the existence of rural information and
communication markets.
Offer access to schools and health clinics at low or no cost, and help them learn touse it effectively.
Value local champions and entrepreneurs and encourage their leadership; cooperate
with residents and existing organizations.
Not to exacerbate existing divides or power inequities.3
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Technical Prerequisite
Software tools utilized-The main software deployed was the Chennai
Kavigal Shakthi suite of applications. This application was a local
language (Tamil) equivalent of the Microsoft Office suite. This was
developed indigenously.
Technology Model-
The connectivity technology made use of the indigenously developed
corDECT wireless in Local Loop developed by the TeNeT group of IIT
Madras and Midas Communications Private Ltd.
Category of basic Computing implemented in the Project
Category of basic Data Communication implemented in the Project.
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Design Map
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Revenue Model
The business model was unique. It had n-Logue Communications tie up
with a LOCAL ENTREPRENEUR (LSP) to set up an access center in a
town such as Melur. Subsequently n-Logue would help the LSP run the
access center and assist in selling connections and establishing village
kiosks. The connected subscribers would pay the LSP for Internet
connectivity. N-Logue and the LSP would share in the revenues after
expenses were deducted.
The major source of the income for entrepreneur comes from teaching
computer education to children.
The other source of income for the entrepreneur is through the services
which are offering at the reasonable rate ranges from Rs. 40- Rs. 80.
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Sectors of ICT4D Project
Primary Sector- This project intends to show that the ICT4D
objectives could be met using an entrepreneurship model such
that village kiosks could be financially viable while delivering
services in Health, Education, Employment and Livelihoods,
Empowerment, Microfinance.
Secondary Sector- Presently the project is looking at providing
financial (rural ATM's), weather prediction, soil analysis,
drought prediction, distance learning, establishing micro-
enterprises, robotics and computer programming skills, in thelong term.
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Services Rendered
Kiosk
Mini Arasu
Education and
Jobs
Health
Services
Agriculture
Services
Entertainment
Communication
Services
Value Web andTravel
Services
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Institutions & Stakeholders
RASI
Local
Entrepreneur
Beneficiaries
Local NGOsN -Logue
CommSchools
Dhan
Foundation
ICICI Bank
IIT,
Harvard &
Georgia
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Digital Divide
Dimensions-
Physical Access: Kiosks have been established in all the
taluks of the state.
Technical Illiteracy: Customization and Transact
Information Illiteracy: Diverse set of information's
provided.
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Economic Dimension
Economic status was not found to be a major barrier to the use of
ICT when the services are offered at lower costs.
Inadequate training for Government officials to deliver e-
Government services electronically and the frequent shifting ofthose with technical expertise resulted in short-term sustenance
of this initiative.
Lack of internet connectivity in all government offices. lack ofeffective public leadership and sustained commitment; lack of
proper evaluation and monitoring, especially for services
that require coordination between different levels.
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Political Dimension
Weakening of support from the local bureaucracy due to lack
of institutionalization and top-down approach to
e-Government
The local elected representatives were not found to be
actively involved in the project.
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Spatial Dimensions
Access to kiosks unevenly distributed.
Limited number of kiosks are working.
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Social Dimensions
Lack of motivation among kiosks operators.
Rural women, younger age groups and the unemployed are
proactive towards adaptability of information kiosk services.
35 out of 60 kiosks surveyed are either closed or
nonfunctional. Also, the profile of users changed over a period
of time in terms of literacy and nature of employment. As aresult the benefits did not reach the target groups. The initial
motivation of rural masses to avail of government services
was diluted over the two years.
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Cultural Dimensions
The higher educational groups utilized e-Governance
services to their benefits, the illiterates and the low
educational groups have been left behind. This may be a cause
for concern that it would further widen the digital divide.
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ICT4D GenerationISSUE/PHASE ICT4D 0.0
(1960s mid
1990s)
ICT4D 1.0 ( Mid 90s
late 2000s)
ICT4D 2.0 (mid
late- 2000
onwards)
Iconic Technology PC Database Telecentre Mobile Phones
Key Application Data Processing Content and
Interaction
Services &
Production
The Poor Who? Consumers Innovators &
Producers
Key Goal Organizational
Efficiency
MDGs Growth &
Development
Key Issue Technologys
Potential
Readiness and
Availability
Uptake & Impact
Key Actor Government Donors & NGOs All Sectors
Attitude Ignore- Isolate Idolise - Integrate Integrate- Innovate
Innovation Model Northern Pro Poor- Para Poor Para Poor- Per Poor
Dominant Discipline Information
Systems
IS & DS Tribid of CS, IS
and DS
Development Paradigm Modernization Human Development Development 2.016
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Impact Assessment Framework- Telecentre
Implementation
Availability Output Outcome
DuringImmediately
after
Shortly
after Sometimelater
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Project Genesis
Sustainability: To understand the key revenue streams of the kiosks
and take this knowledge to other kiosks.
Scalability: The knowledge gained from this pilot have enabled
n-Logue to set up nearly 30 other access centers establish over 1500connections.
Economic Sustainability: The model have comfort zone for the
economic perspective.
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Summary
Internet-kiosk based initiatives promises an easy and equal access in hard-
to-reach areas deprived of basic infrastructure and Internet access.
Causes for kiosk project failures were not technical issues but are political
and institutional problems and planning failures.
An important reason for the deterioration of the e-Government services
offered by RASI was the continually dwindling support from
the bureaucracy.
For Sustainability long-term business planning, strategic management,
and stakeholder partnership in future kiosk development.
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