ready talk demonstration
TRANSCRIPT
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Introducing ReadyTalkAudio and Web Conferencing
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About ReadyTalk
Founded in 2000 Headquartered in Denver, CO Key services:
–Audio conferencing–Web conferencing–Event services–Recording and archiving
Delivers hundreds of millions of conferencing minutes a year and 10,000+ conferences a month
Used by 5,000+ companies Committed to customer success
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Who Uses ReadyTalk?
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What ReadyTalk Customers Are Saying
“In my 12 years of selling software, I have yet to see an organization provide the level of service that ReadyTalk provides.”
- Bradley Kravitz, Marketing Operations, Ryma Technology Solutions
“We can have thousands of people join a webinar and be confident in the quality, sound and usability participants will experience.”
- Karen Gwynne, Director of Sponsorship, American Marketing Association
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Why ReadyTalk?
A Complete Package at an Affordable Price Pre-meeting, in-meeting and post-meeting tools No need to upgrade or change packages
Ease of Use & Access Simple interface and industry-best platform and browser support Start meetings fast with no downloads for participants
Sophisticated Marketing Tools Embed, podcast and share recordings Promote webinars on Twitter and Facebook Track the effectiveness of webinar marketing efforts
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ReadyTalk Services
Audio Conferencing–On-Demand Audio–Operator-Assisted Audio–Broadcast Audio –International Audio
Web Conferencing Recording & Archiving Event Services
ReadyTalk offers audio and web conferencing
services that are simple, intuitive and
highly reliable, making it easy to
host or join a meeting.
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Audio Conferencing
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On-Demand Audio
1. 866.740.12602. 7-digit Access Code3. 4-digit Passcode
Use any time, no need for reservations Up to 150 participants per call Start your audio meeting through the web with
Audio Quick Start or Dial In.
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Audio Quick Start
Open the ReadyTalk meeting controls and click “Start My Audio Meeting”
Enter the phone number you’ll be using for the audio conference (or choose from the last 10 numbers dialed) and click “Call My Phone”
Pick up your phone when it starts ringing and follow the prompts to start your audio conference
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Dialing into the Audio Conference
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1. Dial the ReadyTalk number
Dialing into the Audio Conference
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1. Dial the ReadyTalk number2. Enter your unique access code
Dialing into the Audio Conference
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Dialing into the Audio Conference
1. Dial the ReadyTalk number2. Enter your unique access code3. Enter your passcode
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Dialing into the Audio Conference
1. Dial the ReadyTalk number2. Enter your unique access code3. Enter your passcode4. Start your conference
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Operator-Assisted Audio
Auto Direct Premium# of Participants Up to 3,600 Up to 2,500 Up to 2,500
Call Management Operator ensures meeting is configured
and underway
Operator provides professional support
during the event
Operator provides enhanced services for
high-profile events
Pre-Conference Private Speaker Line 15 min. before meeting 30 min. before meeting 30 min. before meeting
Set-Up of Recording X X X
Management of Recording X X
Audio Monitoring & Tech Support X X
Custom Greetings & Announcements X X
Dial-Out to Attendees X X
Facilitation of Audio Q&A Session X X
Individual Attendee Greetings & Data Collection
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Pre-Approved List of Audio Attendees X
Online Audio Attendee List X
Post-Event Audio Attendee Report X
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Broadcast Audio
Up to 3,000 participants
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Event Call Director Online tool that enable Chairpersons to:
View who has joined the audio conferenceManage and prioritize the audio question queueChat with the conference operator or another moderatorDownload a real-time list of audio participantsAvailable with Premium Operator Assistance
Exportable Participant List
Integrated Q&A Queue
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International Audio
International Toll-Free numbers available in 75+ countries
Local Toll numbers available in 15+ countries
Direct dial-out to virtually anywhere in the world
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Web Conferencing
No downloads means everyone can join your conference in seconds.
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Web Conferencing
Per-minute Subscription Enterprise
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Recording & Archiving
ReadyTalk makes it easy to record and distribute content:
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Event Services
Services available a la carte or as part of an all-inclusive Gold or Platinum Webinar Package.
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Tools to Do it All. All in One Package.
Pre-Meeting Set-up, customize and
promote webinars or audio conferences in minutes
Easy scheduling and
setup Brandable emails and
web pages Customizable
registration Flexible confirmation
options Automated reminder
emails Email invitations Marketing campaigns Social media promotion
In-Meeting Easily manage and record
your live conference, share content and engage your audience
Flexible audio options Integrated audio controls Manage participants Appoint co-presenters Grant control Present slides Share application(s)
or desktop Enhanced polling Chat Annotation tools One-click recording
Post-Meeting Follow-up with your
audience, report on key metrics and leverage recorded content
Post-meeting surveys Post-meeting emails Meeting archive pages Extensive reporting Downloadable recordings Affordable archiving Embeddable media player Automated podcasting Social media publication
ReadyTalk includes it all at one affordable price point!
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Pre-Meeting Features
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Host an On-Demand Meeting Instantly
Direct participants to www.readytalk.com and provide them
with your Access Code
Instantly send an email invite from within the Conference Controls
Invite others through Outlook using the ReadyTalk Plug-In
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Invite via the Outlook Plug-in
Invite others through Outlook using the ReadyTalk Plug-In
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Scheduled Meetings with Easy Set-Up
Schedule and customize your meeting in minutes
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Brandable Emails & Web Pages
Upload a logo or custom image to brand all meeting
emails and web pages
Add presenter information to further
customize your meeting
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Flexible Registration & Confirmation
Choose to have participants register in advance or at the time
of the meeting
Automatically confirm all registrants or confirm each manually for added
security and control
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Customizable Registration Page
Quickly create a custom registration page to capture the
participant data important to your organization
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Email Invitations
Customize your email invitation, build an invitee list, click “send”
and the invitations are on the way
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Automated Reminder Emails
Schedule an automated reminder email for the day before or the
morning of your event
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Marketing Campaigns
Create unique campaign URLs and measure the effectiveness of your event marketing efforts
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Social Media Promotion Tools
Quickly promote upcoming meetings on Facebook and
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In-Meeting Features
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Chairperson Interface
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Chairperson Interface – App Share
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Participant Interface
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Share Slides
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Share Slides
Quickly upload and display slide presentations
Slide thumbnails can easily be moved for on-the-fly reordering
during a meeting
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Share Applications or Desktop
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Share Applications or Desktop
Share one or more applications or your entire desktop with your
audience
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Enhanced Polling
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Enhanced Polling
Create polls and choose from 6 different question
types
Insert a poll into your slide
presentation
Display results to participants or keep them
private
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Manage Participants
Manage conference audio through the phone keypad or the intuitive
web interface
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Name and Number Matching
Displays name of audio participant, rather than phone number, if it
corresponds to a unique number in the phonebook
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Active Speaker
Enables Chairpersons and Co-Presenters to view the participant
actively speaking in the audio participant list.
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Chat
Chat privately with co-presenters, one-on-one with participants or
broadcast a message to everyone. Use chat to manage Q&A
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Appoint Co-Presenters
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Appoint Co-Presenters
Easily elevate a participant to a co-presenter so they can share their slides, applications or desktop, view
participants, chat and more
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Grant Control
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Grant Control
Collaborate by granting control of applications or your desktop to a
participant or co-presenter
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Raise Hand
Participants can indicate they have a question by clicking “raise hand”
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Annotation Tools
Draw attention to key messages in the presentation with a variety
of markup tools
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One-Click Recording
Record an audio-only call or an integrated audio and web
conference by clicking a button in the web interface
Or, dial *2 on your telephone keypad to record your conference
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Post-Meeting Features
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Customizable Post-Meeting Surveys
Capture feedback with a custom post-meeting survey or send
attendees to the URL of your choice
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Follow-Up Emails
Customize and send follow-up emails to reach attendees and no-shows to
keep the conversation going
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Meeting Archive Pages
Create a meeting archive page to make your recording and other documents
available after the conference
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Extensive Reporting
Tap into key data and measure success with easy access to an extensive set of
conference reports
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Downloadable Recordings
Download a variety of industry-standard file formats so you can edit and share
recordings as you wish
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Affordable Archiving
Enjoy unlimited playbacks plus access to a wealth of additional features for managing and
sharing your recorded content
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Embeddable Media Player
Share the playback link or embed recordings directly into blogs, social
media sites or your company website
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Social Media Publishing Tools
Automatically embed recordings on Facebook or share playback links on Twitter
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Automated Podcasting
Easily publish your recording as a podcast and share it with subscribers
to your RSS feed
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Direct Integration with Eloqua
• Use Eloqua to promote and manage your webinar
• Increase accuracy and security with a unique “Join Meeting” link for each registrant
• Automatically capture attendance data in Eloqua to speed follow-up
• Use Eloqua to promote and manage your webinar
• Increase accuracy and security with a unique “Join Meeting” link for each registrant
• Automatically capture attendance data in Eloqua to speed follow-up
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Direct Integration with Salesforce.com
Save time and automate manual processes with a reliable and
full-featured conferencing platform that seamlessly
integrates with Salesforce.com.
Save time and automate manual processes with a reliable and
full-featured conferencing platform that seamlessly
integrates with Salesforce.com.
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Administration Center
Add new users and access codes
Create additional access codes for existing users
Download detailed
user information
in .csv format
Chat live with a ReadyTalk Representative
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Personalized 24/7 Support
Contact customer care at 800.843.9166 or [email protected]
Sign up for a training session at our website readytalk.com/training
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Training
ReadyTalk offers three types of free training Visit www.readytalk.com/training to sign up
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Security
Full visibility and control using web moderator
128-bit SSL standard encryption
Optional passcode protection
Secure and redundant data network infrastructure
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Infrastructure
SS7 Network 60,000+ ports 8 data centers
Fully redundant, high capacity conferencing network
ReadyTalk Data Centers
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Sample Invoice
Account Name: John Smith
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Conference ID Billing Code Date/Start Time Lines Minutes Amount Taxes Total
67503870 6300 1/27/2003 8:58:00 5 339 $47.46 $5.79 $53.25
Product Duration Rate Amount
ReadyTalk Voice 339 $0.14 $47.46 International TollFree 0 $0.00 $0.00 International DialOut 0 $0.00 $0.00
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Conference ID Billing Code Date/Start Time Lines Minutes Amount Taxes Total
67634395 02 2/5/2003 12:30:00 13 281 $39.34 $4.80 $44.14
Product Duration Rate Amount
ReadyTalk Voice 281 $0.14 $39.34 International TollFree 0 $0.00 $0.00 International DialOut 0 $0.00 $0.00
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Invoice Page 3 Account Number: 1000592 Invoice Number: 1000592-242-2 Invoice Date: 3/3/2003 Payment Due Date: 4/3/2003