real-time social engagement at the social speakeasy

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Real-time Social Engagement Social Speakeasy Presentation from Jerry Daykin, Social Media Marketing Manager at Mondelez International

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Post on 10-May-2015

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Key to any effective social media strategy is the ability to monitor what people are saying about your brand across social networks, blogs and forums. There’s a wealth of data available at your fingertips – the challenge is how best to turn that collated data into real-time actions. Here, guest speaker Jerry Daykin shares his insights on real-time social engagement at immediate future's Social Speakeasy event.

TRANSCRIPT

Page 1: Real-time social engagement at the Social Speakeasy

Real-time Social Engagement

Social Speakeasy

Presentation from Jerry Daykin,

Social Media Marketing Manager at Mondelez International

Page 2: Real-time social engagement at the Social Speakeasy

At the immediate future

Social Speakeasy brands

talk* to brands about social

media challenges and

successes. And sometimes

share a few war stories.

Everyone at the Speakeasy

gets to meet their peers and

share insights, information

and best practice in social

media.

* [There is always a terrific guest speaker to

provoke ideas and debate ; and plenty of wine

and nibbles to keep the conversation flowing]

Page 3: Real-time social engagement at the Social Speakeasy

Jerry Daykin Social Media Marketing

Manager at Mondelez

International kicked-off the

February Speakeasy.

He shared his tips,

experiences and examples

of how to scale really big,

integrating with paid

media and how to change

your business processes to

make it work.

Take a seat and enjoy

Jerry’s presentation…

Page 4: Real-time social engagement at the Social Speakeasy

Real-Time Community Management Jerry Daykin, Social Media Marketing Manager

@jdaykin #SocialSpeakeasy

Page 5: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 6: Real-time social engagement at the Social Speakeasy
Page 7: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 8: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 9: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 10: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 11: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakEasy

Page 12: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 13: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 14: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 15: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Page 16: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialSpeakeasy

Planned

Unplanned

Always On Events

Everyday Campaign

Live Unpredictable

Page 17: Real-time social engagement at the Social Speakeasy

Real-Time = Relevant

Real-Time = Reach

@jdaykin #SocialSpeakeasy

Page 18: Real-time social engagement at the Social Speakeasy

Breaks Traditional

Marketing Processes

Content

Quantity

Approvals Out of

Hours

In/Out of

House

Brand Voice

& Opinion

@jdaykin #SocialSpeakeasy

Page 19: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialBrands

LOOK TO GO

BIGGER…

Page 20: Real-time social engagement at the Social Speakeasy

Source: W+K / How To Fail

@jdaykin #SocialSpeakeasy

Page 21: Real-time social engagement at the Social Speakeasy
Page 22: Real-time social engagement at the Social Speakeasy

X

Moving From A Social Funnel…

10 Million Followers

1 Million Reached By Post

10k Actively Engage With Post

1k Enter Branded Competition

Page 23: Real-time social engagement at the Social Speakeasy

Creating A Social Megaphone Which delivers social at the scale of our business

2.5 Million UK Followers

Promote Most Engaging Content With Paid Media

Leads To Millions of

Interactions

@jdaykin #SocialSpeakeasy

Page 24: Real-time social engagement at the Social Speakeasy

Which Delivered Big Results

Nearly 16 Million Reached on FB,

At a 7x Average Frequency,

Over 5 Million Actively Engaged

Page 25: Real-time social engagement at the Social Speakeasy

And Matching The Impact of TV In Shifting Purchase Intent

Word of Mouth (Includes

Twitter), 21%

TV, 20%

Facebook, 18%

Gooless Promotion, 11%

Point of Sale, 10%

VOD, 8%

Brand buzz, 6% Outdoor, 6%

@jdaykin #SocialSpeakeasy

Page 26: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialBrands

Guided By

5 Million

Engagements

Page 27: Real-time social engagement at the Social Speakeasy

@jdaykin #SocialBrands

To Places

We Never

Expected

Page 28: Real-time social engagement at the Social Speakeasy

GUARANTEE

SCALE

@jdaykin #SocialSpeakeasy

Page 29: Real-time social engagement at the Social Speakeasy

WITH REAL

TIME PAID

MEDIA

@jdaykin #SocialSpeakeasy

Page 30: Real-time social engagement at the Social Speakeasy

Real-Time Community Management Jerry Daykin, Social Media Marketing Manager

@jdaykin #SocialSpeakeasy