Gallup’s 2013 - State of the Global Workplace: Employee

13%engagedemotionally invested in and

employees

focused on creating value

Engagement Insights for Business Leaders Worldwide

surveyed 140+ countries from 2011 through 2012.

Not Engaged

63%

Actively24%

disengaged

87% are not

0"

10"

20"

30"

40"

50"

60"

70"

80"

90"

100"

Belgium" USA" EU725" EU715" EUROZONE" EEA728"

67+"

55767"

45754"

35744"

25734"

15724"

715"

26-49

31%

51%

By 2025

31%of the belgian population retires

18%

Product Life SpanIndustry Clockspeed

Population

Happiness & Wellbeing

0"5"10"15"20"25"30"35"40"45"50"

2002"

2003"

2004"

2005"

2006"

2007"

2008"

2009"

2010"

2011"

2012"

EU"(28"countries)"

Belgium"

The share of the population aged 30-34 years who have successfully completed university

Eurostat - November 21, 2013

increase of 10% in 10 years

University degrees

20102005200019951990198519801975197019651960195519501945

Apple iPhone

Internet AdoptionSmartphone Adoption

Broadband Adoption

http://www.pewinternet.org/

Blog use

http://pewinternet.org/Reports/2013/social-networking-sites/Findings/Social-networking-sites.aspx

http://pewinternet.org/Reports/2013/social-networking-sites/Findings/Twitter.aspx

http://pewinternet.org/Reports/2013/social-networking-sites/Findings/Social-networking-sites.aspx

eurostat, 2012: EU27: 72

Period to spread to 80% use

72% of Online American (USA) Adults are Social Networking Site Usershttp://pewinternet.org/Reports/2013/social-networking-sites/Findings/Social-networking-sites.aspx - Nov 2013

http://epp.eurostat.ec.europa.eu/cache/ITY_PUBLIC/4-18122012-AP/EN/4-18122012-AP-EN.PDF - Nov 20133 to 5 yearshead start for USA to EU in the adoption

estimate based on data of pewinternet.org and eurostatof internet use 62% of Twitter users are American

http://www.sysomos.com/insidetwitter/

52% EU27 Internet User post messages to Social Media

http://www.sysomos.com/insidetwitter/

Twitter use

conditions forengagement happiness

productivitycreativity

cooperation

12%more output

piece rate pay for

research participantshappy

optimistichopefulresilient

self-efficacestaff

higher career satisfactionlower turnoverhigher organisational commitment

an experiment of Oswald e.a. referred in the 2013 UN happiness report

http://unsdsn.org/happiness/

http://www.pewinternet.org/

innovationgrowth

respectpositive relationship

sense of personaldevelopment

Amazon.comZalando GmbH

Bol.com

Yahoo!

Google

Zappos.com

familily lifejob securityhealth

Baby Boomer born 46-64Gen X born 62-81 Gen Y / Millennials born 75-2000

Launch NIR (18/06/1930)194019351930

Launch NIR TV (31/10/1953)IBM PC Home Computer

MS WindowsGlobal TCP/IP

Milestone EventsXerox PARC founded GoldCorp Challenge (march 2000)

According to BTm

sustainedInnovation

results in

9%performance

over its peers

btmcorporation.com

advantage

30%The world at work: Jobs, pay, and skills for 3.5 billion people, McKinsey & Company / Richard Dobbs, Anu Madgavkar, Dominic Barton, Eric Labaye, James Manyika, Charles Roxburgh, Susan Lund and Siddarth Madhav, June 2012, http://www.mckinsey.com/insights/employment_and_growth/the_world_at_work.

providers of non-formal38.3%

Employers are for

http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Lifelong_learning_statistics

education and training activities

of all new jobs in the next10 years willrequire a college degree

Life Long Learning

8.9%of the EU27 population aged

25 to 64 participate ineducation and training

http://epp.eurostat.ec.europa.eu/statistics_explained/index.php/Lifelong_learning_statistics

cost of turnoverwas 21% of an

employee’s annual salaryaccording to Center of American Progress

average

Destabilisation of a market as we know it

every 12.4 minutesa knowledge worker is

interuptedhttp://online.wsj.com/news/articles/SB10001424127887324123004579057212505053076

9% higher rates of exhaustion

the Homo Interuptus

Employees who experienced frequent interruptions reported

on average, to resume a task

complex intellectual work in the office of knowledge workers finds it difficult to perform 37% Theo Compernolle BrainChains

It takes more than 25 minutes

after being interrupted

Disruptive Innovation & ChangeEvolve

Build on existing capacity and developBlend

Leverage & Combine with external sourcesBreak

Business Model GenerationAlexander Osterwalder & Yves Pigneur

Knowledge Requirements & Inventory

Talent Acquisition & Development plan

Knowledge Sourcing Strategy

Permanent Sourcing Temporary Sourcing

Product portfolio Go2Market

Partner Embed

Select Opportunities

Talent Inventory & Development plan

Research & Development plan

Knowledge management & development plan

Market watch Trend Analysis Mood Analysis Competitive Analysis

Sourcing

Social Networking leverage

Knowledge Curation Knowledge Generation

Opportunity Detection

Patent Count per year U.S. PATENT AND TRADEMARK OFFICE

Integrate Knowledge Sourcing Strategy

Permanent Sourcing Temporary SourcingPartner Embed

US spending on corporate traininggrew by

last year 201315%

http://www.forbes.com/sites/joshbersin/2014/02/04/the-recovery-arrives-corporate-training-spend-skyrockets/

as much as 18% of all training is nowdelivered through mobile devices

DisengageRepositioning Innovation CommoditisationRadicalRapid ProductActivelyEssential

Focus on Foster Open to analytical

Customer needs at center

Push standardisation & reuse

Analyse cost structure

Eliminate overhead

Update process

Establish key tresholds

Evaluate performance portfolio

Weed portfolio

Scout options & needs

Engage with a quickly changing market

Evaluate feasibility

Design & produce

Launch

New product catalog

Business Model GenerationAlexander Osterwalder & Yves Pigneur

New company organisation

efficiencycreativityobservation

Making a difference requires passion and engaged people. Upping efficiency will not do it for companies in the Western world. Wages cannot compete to China or India, or Africa. Distinction lies elsewhere. Building on integrated processes and passionate people is the differentiatior of choice for Western economy. Changing corporate culture to leverage these is an option with margin that requires courage.

Education & continuous learning

Brands and products once considered corner stones for consumers undergo turbulent times. Underdogs and newcomers take over. New brands have quickly acquired superior brand value and are globally recognised.New products and product launches occur at quick pace with progressive velocity. The period in which profits are to be realised shorten. Companies capable to release products at regular interval and are capable to release new products succeeding a maturing product portfolio perform better and will be able to survive at longer term.

Give your Company a KICReasons why you should pay attention to your company knowledge capital, innovative capacity and adaptability

Detect Opportunities

Mix & MatchArchitect value added solutions

Market watch Trend Analysis Mood Analysis Competitive Analysis

Knowledge Curation Knowledge Exchange

Innovation focus

Strategy Integrated Approach

The demand for higher educated resources is fulfilled. Even more increased number of graduates and post-graduates are welcomed, the need for training during working life will remain an increasing requirement. In a fast changing world, learning should be integrated in the standard working practice.

When working out a KIC approach alignment of internal organisation with customer need is a must. A sustainable KIC strategy will need to be be build while aligning strategy vision and leadership.

0"

50000"

100000"

150000"

200000"

250000"

300000"

350000"

1993"

1994"

1995"

1996"

1997"

1998"

1999"

2000"

2001"

2002"

2003"

2004"

2005"

2006"

2007"

2008"

2009"

2010"

2011"

2012"

2013"

http://www.uspto.gov/web/offices/ac/ido/oeip/taf/cbcby.htm

+ 42% of Companies, The Best Workers Are

In

The Least Engagedhttp://www.forbes.com/sites/susanadams/2013/04/02/in-42-of-companies-

the-best-workers-are-the-least-engaged/

Employment rate related to education levelof age group 20-64 years (2012)

0" 20" 40" 60" 80" 100"

EU"(27"countries)"

Belgium"

Germany"

United"Kingdom"

Sweden"

Denmark"

Norway"

France"Difference"highestGlowest"educaHon"level"

TerHary"educaHon"

NonGterHary"educaHon"

Up"to"Secondary"educaHon"

! Up!to!Secon

dary!edu

catio

n

Non

1tertia

ry!edu

catio

n

Tertiary!edu

catio

n

Diffe

rence!highest1lowest!e

ducatio

n!level

EU!(27!countries) 52,2 69,7 81,9 30Belgium 47,1 68,5 81,8 35Germany 57,7 76,7 87,6 30United!Kingdom 56,5 75,3 83,2 27Sweden 62,9 80,4 87 24Denmark 60,2 77 86 26Norway 64,8 79,4 89,3 25France 54,7 69,7 81,4 27

eurostat 2013

Employment rates by age groupAs a percentage of population in that age group

00" 10" 20" 30" 40" 50" 60" 70" 80" 90" 100"

United"States"

Australia"

EU"27"

Belgium"

Germany"

United"Kingdom"

Sweden"

Denmark"

Norway"

France"

55G64" 25G54" 15G24"

15#24 25#54 55#64United States 45,5 75,1 60,0Australia 60,7 79,8 61,1EU 27 .. .. ..Belgium 26,0 79,3 38,7Germany 48,2 82,8 59,9United Kingdom 50,1 80,1 56,8Sweden 40,4 86,0 72,5Denmark 57,5 82,3 59,5Norway 51,4 84,7 69,6France 29,9 81,3 41,4

Factbook 2012 - ISSN - © OECD 2012

Research and development expenditure(% of GDP)

World Development Indicators

0"

0.5"

1"

1.5"

2"

2.5"

3"

3.5"

4"

4.5"

2000" 2001" 2002" 2003" 2004" 2005" 2006" 2007" 2008" 2009" 2010" 2011"

United"States"

Australia"

Euro"area"

European"Union"

Belgium"

Germany"

United"Kingdom"

Sweden"

Denmark"

Norway"

France"

16-2550-65

Societal issues can lead to challenges and opportunities. Either companies loose staff due to (early) retirement or are challenged to facilitate entry for new comers. Mobilising the talents of lower educated people is an even bigger challenge, whilst knowledge and experience requirements evolve with progressve speed.

KnowledgeInnovationChange boost

By giving your company a