rebel manifesto by the rebels in research

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REBELS IN RESEARCH PRESENT// R.E.B.E.L. MANIFESTO @rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

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REBEL Manifesto, presented by InSites Consulting and Blauw Research at the ESOMAR Qualitative Congress 2014 in Venice (IT). Together with our ‘frenemies’ at Blauw Research, we collected the biggest #MRX frustrations and deepest #MRX secrets. We like to call ourselves Rebels in Research and hosted a workshop together at the ESOMAR Global Qualitative conference in Venice. This session is about changing the future of research.

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Page 1: REBEL Manifesto by the Rebels in Research

REBELS IN RESEARCH PRESENT//

R.E.B.E.L.MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 2: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 3: REBEL Manifesto by the Rebels in Research

WHO ARE WE?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 4: REBEL Manifesto by the Rebels in Research

WE ARE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 5: REBEL Manifesto by the Rebels in Research

8 REBELS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 6: REBEL Manifesto by the Rebels in Research

YOUNG AT HEART

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 7: REBEL Manifesto by the Rebels in Research

TECH-SAVVY

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 8: REBEL Manifesto by the Rebels in Research

IN LOVE WITH

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 9: REBEL Manifesto by the Rebels in Research

CONSUMER

INSIGHTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 10: REBEL Manifesto by the Rebels in Research

BUT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 11: REBEL Manifesto by the Rebels in Research

ALSO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 12: REBEL Manifesto by the Rebels in Research

FRUSTRATED

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 13: REBEL Manifesto by the Rebels in Research

UNSATISFIED

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 14: REBEL Manifesto by the Rebels in Research

NOT PROUD

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 15: REBEL Manifesto by the Rebels in Research

OF OUR #MRX

INDUSTRY

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 16: REBEL Manifesto by the Rebels in Research

WE WANT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 17: REBEL Manifesto by the Rebels in Research

CHANGE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 18: REBEL Manifesto by the Rebels in Research

DO YOU?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 19: REBEL Manifesto by the Rebels in Research

WE KNOW

YOU DO!

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 20: REBEL Manifesto by the Rebels in Research

REBELSINRESEARCH.COM

#100+ CONFESSIONS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 21: REBEL Manifesto by the Rebels in Research

WARNING!

THESE CONFESSIONS

CONTAIN EMOTIONAL

and STRONG

LANGUAGE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 22: REBEL Manifesto by the Rebels in Research

#ANONYMOUS CONFESSION

I’M IN LOVE

WITH FINN

RABEN

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 23: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 24: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

AND THE

WINNER IS…

Page 25: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 26: REBEL Manifesto by the Rebels in Research

LIVE ON STAGE*

#ANONYMOUS CONFESSION

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 27: REBEL Manifesto by the Rebels in Research

LET’S START THE

#MRX REVOLUTION

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 28: REBEL Manifesto by the Rebels in Research

#RESULTS

#EXPERTS

#BRAVERY

#EFFECTIVE SELLING

#LOL

THE

R.E.B.E.L.

MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 29: REBEL Manifesto by the Rebels in Research

RESULTS BEAT THE

PROCESS

R.E.B.E.L.

RULE #1

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 30: REBEL Manifesto by the Rebels in Research

Clients are being stubborn and want to keep

using a long list of questions that are not

contributing to the objective at all. This

leads to participant frustration and does

not add any value to the research.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 31: REBEL Manifesto by the Rebels in Research

QUICK //NOT DIRTY

CHEAPER //NOT ‘CHEAP’

ENGAGED //NOT ‘SLIDES’

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 32: REBEL Manifesto by the Rebels in Research

I read a report that has

more than 20 pages, has text all

over the place and graphs that

are really ugly, for instance a

graph with only one 100% bar…

ANONYMOUS

100%

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 33: REBEL Manifesto by the Rebels in Research

WE ARE

AGILE AGENTS

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 34: REBEL Manifesto by the Rebels in Research

EXPERT

COLLABORATIONS

R.E.B.E.L.

RULE #2

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 35: REBEL Manifesto by the Rebels in Research

Respondents are approached as a

'resource' rather than an individual.

I hate it when people criticise their

view of the world, disrespect them

for not having understood a product/

message/ campaign the way the

company intended it.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 36: REBEL Manifesto by the Rebels in Research

EMPOWER

THE

CONSUMER

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 37: REBEL Manifesto by the Rebels in Research

Agencies don't spend time to get to

know your problem, think you are

a wallet, a lead, and

not a partner...and this happens

most of the time...so I grow to

hate agencies....

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 38: REBEL Manifesto by the Rebels in Research

WE ARE

FRIENDS &

FRENEMIES

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 39: REBEL Manifesto by the Rebels in Research

BE BRAVE

R.E.B.E.L.

RULE #3

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 40: REBEL Manifesto by the Rebels in Research

Clients tell me they want something

different and new, but when it

comes to deciding and making that

change, they just stick with the old

and tried methods! Grrrrr...

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 41: REBEL Manifesto by the Rebels in Research

DARE

TO GO

70/20/10

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 42: REBEL Manifesto by the Rebels in Research

DARE

TO BE

OPEN

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 43: REBEL Manifesto by the Rebels in Research

I want to join my clients’ team so

that they are willing to pay for the

advise I give them. I want to be

more like a consultant who also has

research skills, rather than a

researcher who is appreciated for

vision & knowledge of customer

experience.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 44: REBEL Manifesto by the Rebels in Research

WE ARE

PARTNERS

IN CRIME

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 45: REBEL Manifesto by the Rebels in Research

EFFECTIVE SELLING

R.E.B.E.L.

RULE #4

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 46: REBEL Manifesto by the Rebels in Research

Our board doesn't understand the

true importance of research and of

really listening to your customers.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 47: REBEL Manifesto by the Rebels in Research

SELL

CHANGE //NOT RESULTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 48: REBEL Manifesto by the Rebels in Research

No-one likes to admit that

we bullshit all the time. A lot of

what we tell people is extremely

'filtered', exaggerated. It's an

inevitable part of human

interpretation, but sometimes

it's on purpose to get a job done or

get a message across.

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 49: REBEL Manifesto by the Rebels in Research

WE ARE

ACTION

HEROES

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 50: REBEL Manifesto by the Rebels in Research

LOL!

MAKE IT FUN

R.E.B.E.L.

RULE #5

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 51: REBEL Manifesto by the Rebels in Research

I feel ashamed when I'm filling in

questionnaires nowadays that are

obviously way too long

and very dull. But then I realize how

many of that same questionnaires I

have made in my career...Sorry!

ANONYMOUS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 52: REBEL Manifesto by the Rebels in Research

GAMIFIED IS

THE NEW

NORMAL

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 53: REBEL Manifesto by the Rebels in Research

WE ARE

PEOPLE

ENGAGERS

RESEARCHER’S ROLE

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 54: REBEL Manifesto by the Rebels in Research

#RESULTS

#EXPERTS

#BRAVERY

#EFFECTIVE SELLING

#LOL

THE

R.E.B.E.L.

MANIFESTO

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 55: REBEL Manifesto by the Rebels in Research

SO…

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 56: REBEL Manifesto by the Rebels in Research

WHAT’S NEXT?

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 57: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

Things will change

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 58: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

And make it bigger as we go

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 59: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 60: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 61: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 62: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 63: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 64: REBEL Manifesto by the Rebels in Research

DO ONE THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 65: REBEL Manifesto by the Rebels in Research

1. WRITE YOUR DOT

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 66: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 67: REBEL Manifesto by the Rebels in Research

2. COMBINE YOUR DOTS

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 68: REBEL Manifesto by the Rebels in Research

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 69: REBEL Manifesto by the Rebels in Research

3. START THE CHANGE!

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 70: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

Things will change

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 71: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

And make it bigger as we go

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 72: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 73: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 74: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 75: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 76: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 77: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 78: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 79: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 80: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 81: REBEL Manifesto by the Rebels in Research

I hate research today,

It’s been good to me i know but it must change,

just supplying

but I can do so much more,

And I felt like this before,

all my knowledge goes ignored

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 82: REBEL Manifesto by the Rebels in Research

THE

REVOLUTION

HAS BEGUN

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 83: REBEL Manifesto by the Rebels in Research

START WITH

YOUR DOT

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014

Page 84: REBEL Manifesto by the Rebels in Research

SHOULD YOU

FORGET, WE’LL

REMIND YOU ;)

#DO1THING

@rebelinresearch ESOMAR GLOBAL QUALITATIVE 2014