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Recognizing and Addressing Unconscious Bias Pamela Abner, MPA Edward Poliandro, PhD Presented in partnership with:

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Page 1: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Recognizing)and)Addressing)Unconscious)Bias)

)

Pamela&Abner,&MPA&Edward&Poliandro,&PhD&

Presented&in&&partnership&with:&

Page 2: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Diversity)and)Inclusion)=))Innova9on)and)Produc9vity)

Iden9ty&diversity&among&intelligent&people&on&a&team&contributes&more&to&effec9ve&problem@solving&than&a&team&comprised&of&the&best@performing,&intelligent&people&without&iden9ty&diversity.&NY&Times,&2008& ScoJ&E.&Page&

Studies&have&shown&that&companies&that&achieve&diversity&in&their&management&and&on&their&corporate&boards&aJain&beJer&financial&results,&on&average,&than&other&companies.&&Catalyst,&2004,&2007,&2011&

Page 3: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

What&are&your&associa9ons&with&“bias”&and&“unconscious&bias”?&&

&

Why&is&this&important&to&address&in&the&academic&medicine&environment?&

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FedEx)Commercial)

Page 5: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

A)Trip)to)the)Grocery)Store)

Page 6: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

What)is)bias?)A&tendency&or&inclina9on&that&results&in&

judgment&without&ques9on.&&

A)shortcut)to)interact)with)our)world)

An)automa9c)response)

Page 7: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Mental&associa9ons&&without:&•  Awareness&•  Inten9on&•  Control&

&These)oIen)conflict)with)our)conscious))aKtudes,)behaviors,)and)inten9ons.)

&

What)is)Unconscious)Bias?)

Page 8: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Height) Sexual)Orienta9on)

Appearance)

Weight)

Accent)

Skin)Tone)

Hand)Dominance)

Race)

Gender)

Name)

Religion)

Disability)

Which)biases)are)ours?)

Communica9on)Style) Age)

Educa9on)

Page 9: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Iden9fying&and&

Naviga9ng&Bias&

Recruitment&

Sourcing&

Interviewing&

Hiring&

Onboarding&

Mentoring&&&Sponsorship&

Performance&Review&

Calibra9on&

Recognizing&Talent&

Developing&&&Promo9ng&Talent&

Ross,&2014:&Everyday(Bias,(“A(Top(Ten(List(of(Ways(to(Iden8fy(and(Navigate(Bias(in(Talent(Management”(

Page 10: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

The)Priming)Effect)

Medical&school&applicants&interviewed&on&rainy&days&received&scores&equivalent&to&a&10%&lower&mark&on&the&MCAT&than&those&interviewed&on&sunny&days.&

Donald)Redelmeier,)MD)and)Simon)Baxter,)BSc,)University)of)Toronto)Medical)School,)2009)

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Tac9cs)that)help)us)make)more)conscious)decisions)

Priming&

Reorganizing&Structures&and&

Systems&

New&Forms&of&Accountability&&

Ross,&2015:&“3&Ways&to&Make&&Less&Biased&Decisions”(

Page 12: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

1.)&Recognize&and&accept&that&you&

have&bias&

Page 13: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

2.)&Develop&the&

capacity&to&use&a&flashlight&on&yourself&

Page 14: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

3.&Prac9ce&

“Construc9ve&Uncertainty”&

Page 15: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Freedom(is(the(pause(between(s8mulus(and(response.(

@&Rollo&May&

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Take)a)P.A.U.S.E.)A)quick)way)to)check)your)reac9on.)

•  Pay&aJen9on&to&what’s&actually&happening,&beneath&the&judgments&and&assessments&P&

• Acknowledge&your&own&reac9ons,&interpreta9ons&and&judgments&A&

• Understand&the&other&possible&reac9ons,&interpreta9ons&and&judgments&that&may&be&possible&U&

•  Search&for&the&most&empowering,&produc9ve&way&to&deal&with&the&situa9on&S&

•  Execute&your&ac9on&plan&E&

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6)Ways)to)Mi9gate)Your)Biases)

4.&Explore&

awkwardness,&and&discomfort&

Page 18: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

5.&Engage&with&people&you&

consider&“others”&and&expose&

yourself&to&posi9ve&role&models&in&that&

group&

Page 19: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

6.&Get&feedback&

Page 20: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

6)Ways)to)Mi9gate)Your)Biases)

Recognize&and&accept&that&you&have&bias&

Develop&the&capacity&to&use&a&flashlight&on&

yourself&

Prac9ce&“Construc9ve&Uncertainty”&

Explore&awkwardness,&and&discomfort&

Engage&with&people&you&consider&“others”&and&expose&yourself&

to&posi9ve&role&models&in&that&group&

Get&feedback&

Page 21: Recognizing)and)Addressing) Unconscious)Bias)neuroscience.mssm.edu/.../workshop-implicit-bias.pdfDiversity)and)Inclusion)=)) Innova9on)and)Produc9vity) Iden9ty&diversity&among&intelligent&people&on&a&

Ac9on)Planning:)What)are)you)commi`ed)to?)

•  Based&on&what&we&have&discussed&today,&iden9fy&concrete&ac9on@steps:)– How&might&you&use&this&informa9on&to&improve&your&rela9onship&with&a&colleague?&

–  Iden9fy&a&situa9on&that&may&arise&and&strategize&how&you&could&mi9gate&the&impact&of&bias.&

–  Come&up&with&an&idea&for&recognizing,&naviga9ng,&and/or&mi9ga9ng&biases&in&your&team,&department&or&organiza9on.&

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THANK)YOU!)