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Records Management & Information Governance FOR TODAY & TOMORROW ARMA METRO NYC 2017 SPRING CONFERENCE MARCH 7, 2017 | NEW YORK, NY PRE-APPROVED FOR 5.0 CRM CREDITS AND 4.5 IGP CREDITS!

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Page 1: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 SPRING CONFERENCEMARCH 7, 2017 | NEW YORK, NY

PRE-APPROVED FOR 5.0 CRM CREDITS AND 4.5 IGP CREDITS!

RECORDS MANAGEMENT & INFORMATION GOVERNANCE

FOR TODAY & TOMORROWRecords Management & Information Governance

For Today & Tomorrow

ARMA METRO NYC 2017 SPRING CONFERENCEMARCH 7, 2017 | NEW YORK, NY

PRE-APPROVED FOR 5.0 CRM CREDITS AND 4.5 IGP CREDITS!

Page 2: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 Spring ConferenCe2

Welcome!

2 | ARMA METRO NYC 2016 SPRING CONFERENCE

Dear Members, Colleagues and Friends,

Welcome to the 20th Anniversary of our annual ARMA Metro NYC Spring Educational Event, and once

again, we are happy to present our program at the Executive Conference Center in Times Square, the

crossroads of the world. Our special keynote speaker this year is the Emmy and Edward Murrow award

winning CBS News correspondent Michelle Miller. Ms Miller has anchored the CBS Evening News in

addition to providing significant reporting on the celebrated programs CBS This Morning and CBS Sunday

Morning with Charles Osgood.

Once again, this year’s lineup features many renowned presenters, timely and thought provoking topics

grounded in the Generally Accepted Principles developed by ARMA International. Our theme this year is

“Innovation & Inspiration, RIM & IG – The Time is Now!” I am particularly excited to dive into the data lakes

presentation by Ron Hedges and Galina Datskovsky.

Our programming has been underwritten by the generous support of our many sponsors, but most

especially our Empire State sponsor Iron Mountain, our Broadway sponsor Nuix, and our Wall Street

sponsors Access/Archive Systems, AdLib, Constellio, HPE, iManage, FileTrail, Zasio, and Zia Consulting/

Alfresco. Please be sure to visit them at their tables, and have your Raffle Cards stamped for the exciting

prizes to be raffled at the end of the event.

None of this would be possible without the army of ARMA volunteers from the tri-state area chapters who

have worked diligently under the guidance of event managers Mary Sherwin and David Smythe. Thanks

to the Presidents of our partner ARMA chapters, Lucy Rieger & Ann Gorr of NNJ, Matt Fisher of CT and

Deborah Tamborski of Long Island and their assigned member volunteers for helping us make this event

extra special. Finally, my eternal thanks go out to the Metro NYC Board and our dedicated and high-

achieving committee members who have given their time and resources so generously not just for this

event, but throughout the year. As this is my last Spring Conference as President, my opportunities to

express my gratitude to them for their dedication are dwindling, so let me do so once again.

The event has been pre-approved for 5.5 CRM and 4.5 IGP maintenance credits, and in keeping with

tradition, a special edition of our bi-monthly Newsletter exchange will be published and distributed at the

event. For more information on our upcoming activities, check out the chapter website at www.armanyc.org

All my best,

Bryn BowenBryn Bowen, Schulte Roth & Zabel LLP, President, ARMA Metro NYC

WELCOME!

Dear Chapter Members, Colleagues and Friends,

Welcome to the 21st Anniversary of our annual ARMA Metro NYC Spring Conference, hosted in collaboration with our partner chapters from New Jersey, Connecticut and Long Island. For the third year we are thrilled to host the event at the Executive Conference Center in Times Square, “The Great White Way” and “Crossroads of the World”.

Our keynote speaker this year Barbara Mistick, co-author of S T R E T C H: How to Future-Proof Yourself for Tomorrow’s Workplace. What better topic for us as we make our way in our ever-changing worlds of Information Governance and Records Management?Once again, we

are hosting a stupendous line-up of well-known speakers and hot topics this year. Our topics focus on the conference theme of Records and Information Management and Information Governance, Today and Tomorrow. Many thanks to our VP of Professional Development, David Smythe, for leading the charge in arranging our educational sessions. Our speakers include, but are not limited to, not one but two magistrate judges (Ron Hedges and Andrew Peck), several lawyers (Ken Withers of Sedona Conference fame, Sabrina Guenther, and Brian Corbin); two book authors – Barbara Mistick & William Saffady, as well as the CEO of ARMA International, Bob Baird.

Our topics are too numerous to mention here, and can be found in our Program Agenda. Our aim is to present practical and thought provoking educational sessions with something for everyone, including RIM and Leadership basics, case studies and strategic thinking, on highly relevant topics such as Email Management, Cybersecurity, the retention management of commonly held business records, the European Union’s General Data Protection Regulation (GDPR) and Preservation, Spoliation and Information Governance.

Our programming has been generously underwritten by our many sponsors, especially by our Empire State sponsor Iron Mountain, our Broadway Key Note Sponsor Shred-It, and our Wall Street sponsors Hewlett-Packard Enterprise, enChoice and Gimmal. Without the generous support of all our sponsors, we would not be able to put on such an exciting and comprehensive event. Please be sure to visit all of our sponsors, and have your Raffle Cards stamped for the exciting prizes to be raffled at the end of the event (you must be present to win). My heartfelt thanks to Cindy Zuvich, VP Sponsorship and her team for coordinating all of the sponsor logistics.

Make sure to end the day in a magical way at our Networking Reception at the Crowne Plaza Hotel next door, and be wowed by the tricks of Eric Lerner, roving magician.

None of this would be possible without the army of ARMA volunteers from the Tri-state area chapters who have worked tirelessly as event planners to make sure it all comes together for all of us to enjoy this wonderful day. Thanks to the Presidents of our partner ARMA chapters, Lucy Rieger & Ann Gorr of NNJ, Emily Robertson of CT and Deborah Tamborski of Long Island and their assigned member volunteers for helping us make this event extra special.

I am honored to be working with the many savvy and dedicated members of the ARMA NYC Board and the other chapters who volunteer their time and provide their amazing talent to this event and throughout the year.

The event has been pre-approved for 5 CRM and 4.5 IGP maintenance credits, with CLE Credit Pending. And, in keeping with tradition, a special edition of our bi-monthly Newsletter exchange will be published and distributed at the event. For more information on our upcoming activities, please be sure to check our chapter website early and often: www.armanyc.org

Come enjoy our fantastic Conference!

Warm Regards,

MaryMary Sherwin, CRM, IGP President, ARMA Metro NYC Chapter

Page 3: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

2017 Spring ConferenCe ARMA METRO NYC 3

Table of conTenTs

2 | ARMA METRO NYC 2016 SPRING CONFERENCE

Dear Members, Colleagues and Friends,

Welcome to the 20th Anniversary of our annual ARMA Metro NYC Spring Educational Event, and once

again, we are happy to present our program at the Executive Conference Center in Times Square, the

crossroads of the world. Our special keynote speaker this year is the Emmy and Edward Murrow award

winning CBS News correspondent Michelle Miller. Ms Miller has anchored the CBS Evening News in

addition to providing significant reporting on the celebrated programs CBS This Morning and CBS Sunday

Morning with Charles Osgood.

Once again, this year’s lineup features many renowned presenters, timely and thought provoking topics

grounded in the Generally Accepted Principles developed by ARMA International. Our theme this year is

“Innovation & Inspiration, RIM & IG – The Time is Now!” I am particularly excited to dive into the data lakes

presentation by Ron Hedges and Galina Datskovsky.

Our programming has been underwritten by the generous support of our many sponsors, but most

especially our Empire State sponsor Iron Mountain, our Broadway sponsor Nuix, and our Wall Street

sponsors Access/Archive Systems, AdLib, Constellio, HPE, iManage, FileTrail, Zasio, and Zia Consulting/

Alfresco. Please be sure to visit them at their tables, and have your Raffle Cards stamped for the exciting

prizes to be raffled at the end of the event.

None of this would be possible without the army of ARMA volunteers from the tri-state area chapters who

have worked diligently under the guidance of event managers Mary Sherwin and David Smythe. Thanks

to the Presidents of our partner ARMA chapters, Lucy Rieger & Ann Gorr of NNJ, Matt Fisher of CT and

Deborah Tamborski of Long Island and their assigned member volunteers for helping us make this event

extra special. Finally, my eternal thanks go out to the Metro NYC Board and our dedicated and high-

achieving committee members who have given their time and resources so generously not just for this

event, but throughout the year. As this is my last Spring Conference as President, my opportunities to

express my gratitude to them for their dedication are dwindling, so let me do so once again.

The event has been pre-approved for 5.5 CRM and 4.5 IGP maintenance credits, and in keeping with

tradition, a special edition of our bi-monthly Newsletter exchange will be published and distributed at the

event. For more information on our upcoming activities, check out the chapter website at www.armanyc.org

All my best,

Bryn BowenBryn Bowen, Schulte Roth & Zabel LLP, President, ARMA Metro NYC

WELCOME!President’s Letter 2

Program Agenda 4

Floor Plan 5

Directions and Parking 6

Networking Reception 7

Board of Directors 8

Keynote Speaker 10

Session 1, Track 1 and 2 12Preservation, Spoliation & Information Governance: How Do These Fit Into Records and Information Management (RIM)? Building and Implementing an Information Governance Program in a Changing Legal Landscape

Session 1, Track 3 and 4 13Accountability and Transparency in Financial Services Regulatory Recordkeeping Retention of Commonly Encountered Business Records

Session 2, Track 1 and 2 14Operationalizing the New Federal Rules on Discovery and Electronic Evidence: What They Mean for RIM, IG, and IT Privacy and Security is more than Policy and Process: The Culture of Ethics, Trust and Confidence

Session 2, Track 3 and 4 15Electronic Communications Records Retention Legal Research for Records Retention Schedules: How, Where and What-Not?

Session 3, Track 1 and 2 18Information Governance – A Program, an Approach, the People-Centric Reality What General Data Protection Regulat ions (GDPR) Means for Records Management

Session 3, Track 3 and 4 19Manage Emails as Records in SharePoint to Reduce Risk and Cost Strategic Planning Simplified

Session 4, Track 1 and 2 22Career Trajectory and the Evolution of Records Management and Information Governance Path to Cyber Resilience: Sense, Resist, React

Session 4, Track 3 and 4 23Beyond EMR: Advancing Medical Research and Treatment Capabilities with Big Data and Smarter Analytics ASPIRE – Speak Like You Know Your Stuff

Sponsor Index 24

ARMA Metro NYC Calendar of Events 27

Page 4: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 Spring ConferenCe4

Program agendared Track green Track blue Track Yellow Track

Minutes Event Time Information governance risk & compliance

Privacy & security Technology rIm & leadership

30 Registration & Breakfast

7:00 Registration & Breakfast

45 Keynote 9:00 Keynote address barbara mistick -co-author of S T R E T C H - How to Future-Proof Yourself for Tomorrow’s Workplace

75 sessIon 1 9:45 Preservation, Spoliation & Information Governance:

How do these fit into Records and RIM?

Ronald Hedges, JD Ken Withers, JD

Building and Implementing an Information Governance

Program in a Changing Legal Landscape

Brian Corbin, JD Hon. Andrew Peck

Amie Taal

Accountability and Transparency in Financial Services Recordkeeping

James Dawson, IGP, CSSLP

Retention of Commonly Encountered Business Records

Bill Saffady

30 Break 11:00 Break

75 sessIon 2 11:30 Understanding and Operationalizing the

New Federal Rules on eDiscovery: What They Mean

for RIM, IG, and IT

Ronald Hedges, JD Ken Withers, JD

The Culture of Ethics, Trust and Confidence

Richard Gomes

Electronic Communications Records Retention

Lynn Molfetta

Legal Research for Records Retention Schedules:

How, Where and What-Not?

Lucy Rieger, CRM, MLS Sofia Empel, Ph.D, IGP, CRM

60 Lunch 12:45 Lunch

60 sessIon 3 1:45 Standing up an Information Governance Program

Lauren Barnes, CRM, MLIS Jim Coulson, CRM, FAI

What the European Union General Data Protection

Regulation (GDPR) Means for Records Management

Sabrina Guenther Frigo, JD

Manage Emails as Records in SharePoint to Reduce Risk and

Cost (Case Study)

Joel Klinger Warren Solow

Strategic Planning Simplified

Bob Baird, CRM, IGP ARMA CEO

30 Break 2:45 Break

60 sessIon 4 3:15 Career Trajectory and the Evolution of Records

Management and Information Governance

Karl P. Zoeckler, CRM

Path to Cyber Resilience: Sense, Resist, React

JB Rambaud

Beyond EMR: Advancing Medical Research and

Treatment Capabilities With Big Data and Smarter Analytics

Paul Cortellesi

ASPIRE: “Speak Like You Know Your Stuff”

Moderators: Lauren Barnes, CRM, MLIS

Jennifer Farley, CRM, IGP, ERMp Cindy Zuvich, CRM, IGP, ERMp

30 Close & Gifts

4:15Break, Closing Remarks, and Raffle

120 Reception 5:00 Networking Reception

Page 5: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

2017 Spring ConferenCe ARMA METRO NYC 5

Venue Info7th floor Plan

ARMA METRO NYC 2016 SPRING CONFERENCE | 5

REGISTRATION

Attendee Registration – 8th Floor Lobby $195

Sponsor Registration – 7th Floor Lobby $145

Networking Reception Only [5:00pm – 7:00 pm – Rooms 701-702] $60

To register for this event or for more information about ARMA Metro NYC, visit www.armanyc.org

VENUE INFO 7th Floor Plan

701–2

703

708

709

706

707

704705

712711713

710

715

714

MEETING SPACE

LOUNGE AREA

RESTROOMS

FIRE STAIRS

Keynote Speaker Sponsor Exhibit Room

Coat Check Room #703

Main Classroom - Information Governance

(Red) Track - Room # 705

Main Classroom - Privacy & Security

(Green) Track - Room # 704

Registration/Break Area

Coffee

ARMA Board room

# 713

Speak Ready Room# 712

Lounge Area

Main Classroom - RIM & Leadership

(Yellow) Track - Room # 711

Main Classroom - Technology

(Blue) Track - Room # 710

Walk-In Fee

Coffee

XX

ARMA METRO NYC 2016 SPRING CONFERENCE | 5

REGISTRATION

Attendee Registration – 8th Floor Lobby $195

Sponsor Registration – 7th Floor Lobby $145

Networking Reception Only [5:00pm – 7:00 pm – Rooms 701-702] $60

To register for this event or for more information about ARMA Metro NYC, visit www.armanyc.org

VENUE INFO 7th Floor Plan

701–2

703

708

709

706

707

704705

712711713

710

715

714

MEETING SPACE

LOUNGE AREA

RESTROOMS

FIRE STAIRS

Keynote Speaker Sponsor Exhibit Room

Coat Check Room #703

Main Classroom - Information Governance

(Red) Track - Room # 705

Main Classroom - Privacy & Security

(Green) Track - Room # 704

Registration/Break Area

Coffee

ARMA Board room

# 713

Speak Ready Room# 712

Lounge Area

Main Classroom - RIM & Leadership

(Yellow) Track - Room # 711

Main Classroom - Technology

(Blue) Track - Room # 710

Walk-In Fee

Coffee

XX

Page 6: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 Spring ConferenCe6

dIrecTIons & ParKIng

6 | ARMA METRO NYC 2016 SPRING CONFERENCE

DIRECTIONS & PARKINGNew York Executive Conference Center1601 Broadway, New York, NY 10019 | 8th floor

Directions:American Management Association (located in the same building as the Crowne Plaza Hotel) 1601 Broadway at 48th Street near Times Square. Entrance is on W. 48th Street.

Parking:There are parking garages available on 48th and 49th streets, as well as at the Crowne Plaza.

Subway:B D F to 47th-50th St.-Rockefeller Center; C E to 50th St. and 8th Ave; 1 to 50th St; N R to 49th St; 6 to 51st St.

LET’S GET SOCIAL

LIKE US ON FACEBOOK:/ARMAMetroNYC

FOLLOW US ON TWITTER:@ARMA_MetroNYC@ARMA_CT_Chapter

JOIN OUR GROUPSARMA Metro NYCARMA ConnecticutARMA Northern New Jersey

Update 16 to 17

Page 7: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

2017 Spring ConferenCe ARMA METRO NYC 7

neTWorKIng recePTIon

Join ARMA Metr ! !

MEMBERSHIP MADNESS PROMOTION: ARMA Metro NYC Chapter Membership Is A Slam Dunk!

Have We Got A Deal For You! • Join ARMA Metro NYC during the month of March

o Receive a Free Evening Meeting valid for one year upon verification of your membership! o All new members’ will be entered into a raffle for a chance to win a $100 gift card – drawing at the

April meeting of ARMA Metro NYC! • All new members that join ARMA on March 7th event will receive a Free Networking Event valid for one year

upon varification of your membership sign-up date. We want to meet you and share the diverse, in-depth, educational programming we offer and the camaraderie of colleagues in the ever-changing field of Records and Information Management (RIM). Stop By The Membership table At the All Day Educational Event On Tuesday, March 7th :

Join the ARMA Metro NYC Chapter in “real time” – Meet and network with other Records Managers – Get a look at the latest RIM technology – Attend premier, RIM educational sessions

5:00 pm – 6:30 pmConclude the day in a magical way by joining us at a Premium Cocktail Reception on the second floor of the Crowne Plaza Hotel just next door.

Be wowed by the close-up magic of Eric Lerner.

Thanks to the generous sponsorship of

Have We Got a Deal For You!• Join ARMA Metro NYC during the month of March

– Receive a Free Evening Meeting valid for one year upon verification of your membership!

– All new members’ will be entered into a raffle for a chance to win a $100 gift card – drawing at the April meeting of ARMA Metro NYC!

• All new members that join ARMA on March 7th event will receive a Free Networking Event valid for one year upon varification of your membership sign-up date.

We want to meet you and share the diverse, in-depth, educational programming we offer and the camaraderie of colleagues in the ever-changing field of Records and Information Management (RIM).

Stop By the Membership table at the all Day educational event on tuesday, March 7th:Join the ARMA Metro NYC Chapter in “real time” – Meet and network with other Records Managers

Get a look at the latest RIM technology – Attend premier, RIM educational sessions

MeMBerSHIP MaDNeSS ProMotIoN:ARMA Metro NYC Chapter Membership Is A Slam Dunk!

Page 8: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 Spring ConferenCe8

board of dIrecTorsarma nYc 2017 arma cT 2017 arma nnJ 2017 arma lI 2017

mary sherwin, crm, IgP, cIPP/usPresident

eugene stakhov, crm, cdIa+Executive Vice President

melissa g. dederer, crm, IgPVice President, Secretary, Immediate Past President

John r. HidalgoVice President, Finance

carole cindy shea-Zuvich, crm, IgPVice President, Sponsorship

david W. smytheVice President, Professional Development

glenn P. fischerVice President, Membership

Jennifer bestVice President, Newsletter

frank lasorsa, crmVice President, Special Events

anna lebedevaVice President, CIO

emily robertsonPresident

susan m gleasonExecutive Vice President

matt fisherImmediate Past President

anna lebedevaVice President - Secretary

leovaldo rodriguezVice President - Treasurer

Paul forand, IIDirector of Membership

Karen loweDirector of Programs

James a. merrifield, IIDirector of Publications

Katherine IshamDirector of Awards and Special Events

ann gorrCo-President

lucy rieger, crm, mlsCo-President

seth beimExecutive Vice President

shaun lyonsVice President, Membership

mary Hamm, crmVice President, Sponsor Relations

anne PhillipsSecretary

William HensonTreasurer

Thomas andruszewskiDirector

dylan JohnsonDirector and Newsletter Editor

Jacke cheslow, crmImmediate Past President

lori greenLibrarian & ARMA NE Region Advisor for Operations

anthony abbateChapter Historian & AIEF Scholarship Committee

mitch davisPresident

cherie goldsmithVice President

Howard starkTreasurer

deb TamborskiPrograms

michael addiegoSecretary

Joseph coenCommunications

William bergMembership

deb TamborskiPast President

elizabeth castroPast President

Page 9: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

2017 Spring ConferenCe ARMA METRO NYC 9

We protect what matters. Shred-it® is a Stericycle solution.

Protect your business with the world-leader in document destruction.

shredit.com/nyc 888-851-1965

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Page 10: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

ARMA METRO NYC 2017 Spring ConferenCe10

KeYnoTe sPeaKer BARBARA MISTICKBarbara Mistick, co-Author of STRETCH – How to Future-Proof Yourself for Tomorrow’s Workplace.

What are you doing today to avoid becoming obsolete tomorrow? Come learn how to prepare

yourself for tomorrow’s workplace and stay relevant in your working lives. Barbara Mistick will

discuss the research and findings on how to Future-Proof Your Career, followed by a book signing.

The first 150 registered and paid attendees will receive a complimentary copy of the book.

Barbara K. Mistick became Wilson College’s 19th President in 2011. She is the architect of the

Wilson Today plan, which made history pioneering the nation’s first loan buy-back program and

brought the designation of “tuition hero” to the college. Over the course of her 30-year career, Dr.

Mistick has been an entrepreneur, educator and leader at institutions such as the H.J. Heinz School

of Public Policy and Management at Carnegie Mellon University in Pittsburgh and The Carnegie

Library of Pittsburgh, and at various businesses she managed and/or founded. Her new book,

Stretch: How to Future-Proof Yourself for Tomorrow’s Workplace, was designated as an Amazon

Editor’s Pick and ranked #12 on the 800-CEO-READ’s Best Seller list.

10 | ARMA METRO NYC 2016 SPRING CONFERENCE

MICHELLE MILLER

Michelle Miller is an award-winning CBS News Correspondent based in New York, reporting for all CBS News broadcasts and platforms. Her work regularly appears on the “CBS Evening News with Scott Pelley,” “CBS This Morning” and “CBS Sunday Morning with Charles Osgood.” She joined CBS News in 2004.

While at CBS News, Miller provided extensive coverage of the unrest in Ferguson, Missouri, following the shooting death of Michael Brown. She also covered the Sandy Hook Elementary School shooting in

Newtown, Conn.; the shooting at Chardon High School in Ohio; the 2004, 2008 and 2012 presidential elections; the death of Whitney Houston; and Hurricanes Sandy, Irene and Katrina.

Miller won a national Emmy award in 2015 for her multi-platform series following a group of high school dropouts trying to turn their lives around at the National Guard’s Sunburst Youth Challenge. The series was prominently featured on the “CBS Evening News with Scott Pelley.” Miller has also been honored with a Radio and Television News Directors Association’s Edward R. Murrow Award and two National Association of Black Journalists’ Salute to Excellence awards. She was voted Woman of the Year by the National Sports Foundation, and in 2014, TV Week named Miller as one of the “12 to watch in TV news.” Miller contributed to CBS News’ duPont-Columbia award-winning coverage of the Sandy Hook shooting in 2012.

KEYNOTE SPEAKER

THE ALAN ANDOLSEN

CRM SCHOLARSHIP FUNDThe Board of the ARMA Metro NYC Chapter continues to honor the

memory of our dear friend, colleague, and mentor Alan Andolsen, by

offering a scholarship to ARMA Metro NYC Chapter members who

have completed the CRM Exam (Parts 1-6) July 1, 2016 to May 15,

2017.

Alan was a former President of the ICRM, and championed the

importance of attaining the CRM designation. In honor of his efforts,

we encourage our chapter members to take the CRM exams. Upon

successful completion of all six parts of the CRM exam and receipt

of your CRM designation, you will receive a cash award.

Please review the rules below.

1. Description of the Scholarship Fund

a. Scholarship awards are available to ARMA Metro NYC Chapter members who successfully passed the six part CRM Exam.

b. The ARMA Metro NYC Board of Directors will allocate $250 for each eligible recipient.

2. Guidelines

a. You must be a member in good standing of the ARMA Metro NYC Chapter.

b. You must pass Part Six (written) of the CRM examinations between July 1 and May 1 of the current fiscal year.

c. A letter requesting this scholarship must be submitted to the ARMA Metro NYC Board of Directors. For the fiscal year 2016-2017, please send all submission requests to [email protected]

3. Conditions of Being Granted a Scholarship Award

a. The ARMA Metro NYC Board of Directors will confirm all submission requests with the ICRM.

b. The ARMA Metro NYC Board of Directors will confirm membership status with ARMA International.

4. Announcement of Scholarship Award Winners

a. Award winners will be announced and the scholarship funds will be awarded at the June Awards Meeting.

b. ARMA Metro NYC retains the right to use your name and/or any photographs taken at the Awards meeting to promote and publicize this scholarship program and or Chapter activities

C

M

Y

CM

MY

CY

CMY

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Page 11: Records Management & Information Governance RECORDS ... · RECORDS MANAGEMENT & INFORMATION GOVERNANCE FOR TODAY & TOMORROW Records Management & Information Governance For Today &

2017 Spring ConferenCe ARMA METRO NYC 11

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10 | ARMA METRO NYC 2016 SPRING CONFERENCE

MICHELLE MILLER

Michelle Miller is an award-winning CBS News Correspondent based in New York, reporting for all CBS News broadcasts and platforms. Her work regularly appears on the “CBS Evening News with Scott Pelley,” “CBS This Morning” and “CBS Sunday Morning with Charles Osgood.” She joined CBS News in 2004.

While at CBS News, Miller provided extensive coverage of the unrest in Ferguson, Missouri, following the shooting death of Michael Brown. She also covered the Sandy Hook Elementary School shooting in

Newtown, Conn.; the shooting at Chardon High School in Ohio; the 2004, 2008 and 2012 presidential elections; the death of Whitney Houston; and Hurricanes Sandy, Irene and Katrina.

Miller won a national Emmy award in 2015 for her multi-platform series following a group of high school dropouts trying to turn their lives around at the National Guard’s Sunburst Youth Challenge. The series was prominently featured on the “CBS Evening News with Scott Pelley.” Miller has also been honored with a Radio and Television News Directors Association’s Edward R. Murrow Award and two National Association of Black Journalists’ Salute to Excellence awards. She was voted Woman of the Year by the National Sports Foundation, and in 2014, TV Week named Miller as one of the “12 to watch in TV news.” Miller contributed to CBS News’ duPont-Columbia award-winning coverage of the Sandy Hook shooting in 2012.

KEYNOTE SPEAKER

THE ALAN ANDOLSEN

CRM SCHOLARSHIP FUNDThe Board of the ARMA Metro NYC Chapter continues to honor the

memory of our dear friend, colleague, and mentor Alan Andolsen, by

offering a scholarship to ARMA Metro NYC Chapter members who

have completed the CRM Exam (Parts 1-6) July 1, 2016 to May 15,

2017.

Alan was a former President of the ICRM, and championed the

importance of attaining the CRM designation. In honor of his efforts,

we encourage our chapter members to take the CRM exams. Upon

successful completion of all six parts of the CRM exam and receipt

of your CRM designation, you will receive a cash award.

Please review the rules below.

1. Description of the Scholarship Fund

a. Scholarship awards are available to ARMA Metro NYC Chapter members who successfully passed the six part CRM Exam.

b. The ARMA Metro NYC Board of Directors will allocate $250 for each eligible recipient.

2. Guidelines

a. You must be a member in good standing of the ARMA Metro NYC Chapter.

b. You must pass Part Six (written) of the CRM examinations between July 1 and May 1 of the current fiscal year.

c. A letter requesting this scholarship must be submitted to the ARMA Metro NYC Board of Directors. For the fiscal year 2016-2017, please send all submission requests to [email protected]

3. Conditions of Being Granted a Scholarship Award

a. The ARMA Metro NYC Board of Directors will confirm all submission requests with the ICRM.

b. The ARMA Metro NYC Board of Directors will confirm membership status with ARMA International.

4. Announcement of Scholarship Award Winners

a. Award winners will be announced and the scholarship funds will be awarded at the June Awards Meeting.

b. ARMA Metro NYC retains the right to use your name and/or any photographs taken at the Awards meeting to promote and publicize this scholarship program and or Chapter activities

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Y

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ARMA METRO NYC 2017 Spring ConferenCe12

sessIon 1 9:45n INFORMATION GOVERNANCE RISK & COMPLIANCE

PRESERVATION, SPOLIATION & INFORMATION GOVERNANCE: HOW DO THESE FIT INTO RECORDS AND INFORMATION MANAGEMENT (RIM)?

Business And Government Entities Create, Use And Store Informa-tion (Paper And Electronic) On A Regular Basis And In Accordance With Information Governance Policies. Such Policies Should Antici-pate And Respond To The Duty To Preserve Information Relevant To Government Investigations And Civil Litigation. This Presentation Will Address That Duty In The Context Of Information Governance As Well As The Possible Consequences Of A Failure To Preserve.

PresenTers / RONALd HEdGES KEN WITHERSRonald J. Hedges, JD is the principal of Ronald J. Hedges LLC. He has extensive experience in e-discovery and in the management of complex litigation and has served as a special master, arbitrator and mediator. He also consults on

management and discovery of electronically stored information (“ESI”).

Mr. Hedges was a United States Magistrate Judge in the United States District Court for the District of New Jersey from 1986 to 2007. While a magistrate judge, he was the Compliance Judge for the Court Mediation Program, a member of the Lawyers Advisory Committee, and both a member of, and reporter for, the Civil Justice Reform Act Advisory Committee.

Ken Withers, JD is the Deputy Executive Director of The Sedona Conference, an non-profit, non-partisan law and policy think tank based in Phoenix, AZ. Since 1989, Ken has published several widely-distributed papers on electronic discovery and given presentations before more than 500 judicial, legal, records

management, and technology industry audiences. Ken is co-author, with Hon. Shira A. Scheindlin (ret.) and Prof. Daniel J. Capra, of the most widely-used law school textbook on electronic discovery and evidence.

n PRIVACy & SECuRITy

BUILDING AND IMPLEMENTING AN INFORMATION GOVERNANCE PROGRAM IN A CHANGING LEGAL LANDSCAPE

This discussion between a federal magistrate judge and in-house practitioners of Information Governance will focus on some of the basics of IG, including its primary facets, operational considerations, and cross-border concerns for implementing IG programs across global organizations. The program will include a primer on two recently amended Federal Rules of Civil Procedure which are having a measurable impact on legal discovery and preservation obligations, which in turn factor heavily into decision-making and risk balancing by key IG stakeholders. Finally, the panel will discuss the practical implications of building and applying IG principles at large organiza-tions, including education, partnerships between disparate functions, culture change initiatives, and relevant metrics and reporting tactics.

PresenTer / HON. ANdREW J. PECK Andrew J. Peck was appointed United States Magistrate Judge for the Southern District of New York in 1995, and served as Chief Magistrate Judge in 2004-2005. Judge Peck is co-chair of the S.D.N.Y.-E.D.N.Y. Local Rules Committee, and a member of the Second Circuit

Federal-State Judicial Council. Judge Peck is a frequent lecturer on issues relating to electronic discovery and is a member of the Sedona Conference and the Sedona Conference Judicial Advisory Board. He was honored by the American Lawyer as a Judicial E-Discovery Innovator (in Top 50 Innovators of the Last 50 Years).

PresenTer / AMIE TAALAmie is a remarkably talented and highly driven professional offering 30 years of experience working with computers and over twenty-five years’ experience as a digital forensic investigator. Amie is also an IT Security, eDiscovery, Data Analytics and Artificial

Intelligence Specialist dealing with civil and criminal global and multi-jurisdictional matters within the public and private sectors.

moderaTor / BRIAN CORBINBrian Corbin is Vice President, Assistant General Counsel within the Litigation department at JPMorgan Chase. He serves on the leadership team of Legal Discovery Management, an in-house group that advises and coordinates with internal and external counsel in connection

with the discovery process for JPMC’s litigation matters, regulatory inquiries, and investigations. He serves in a role as internal discovery counsel.

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2017 Spring ConferenCe ARMA METRO NYC 13

sessIon 1 9:45n TECHNOLOGy

ACCOUNTABILITY AND TRANSPARENCY IN FINANCIAL SERVICES REGULATORY RECORDKEEPING

There is currently an unprecedented emphasis on security, accountability and transparency in global markets. Regulators are paying particular attention to secure data accountability, requiring data be stored in immutable form. Global SEC / MiFID / GDPR rules require highly secure records be stored in Write-Once Read-Many “WORM” compliant storage. This course will present real examples of highly secure data handling flops where fines have been in the billions of dollars! We will detail for you real-world corporate challenges and the very heightened scrutiny of business conduct for data held in immutable form.

PresenTer / JAMES F. dAWSONJames Dawson is a Director in the New York office of KPMG LLP’s Information Governance and Strategy Advisory Services practice. James has over 30-years of experience in supporting information governance for corporate legal departments, regulatory recordkeeping,

electronic discovery, supervision, surveillance compliance transformation services and related data governance. James has helped corporate counsel meet regulatory recordkeeping including Dodd-Frank, Title VII accountability and transparency, along with books and records immutability requirements for regulations such as 17a3-4 and related write-once, read-many (WORM) compliance. He has helped firms assess enterprise content management solutions, manage complex information lifecycle issues and navigate the processes and systems to control information assets and meet defensible data reduction for corporate general counsel. James has been responsible for information governance in several industries and verticals including several multi-terabyte data investigations, global privacy assessments, cyber investigations and cross country records management assessments. James has supported global risk mitigation and has assessed datasets and performed diagnostics for defensible dispositions.

James has provided corporate review and assessment for internal audit and compliance departments for complex global institutions. James has assessed regulatory citations, financial records, legal data, trading communications and related Records Retention and Disposition schedules, matured corporate internal audit Records and created accurate record harvesting processes for corporate legal departments. James has assisted with the index and search of several hundred terabytes of corporate compliance records assets. James has built information governance responsibility models for global corporations with multiple data management control structures and stakeholders.

n RIM & LEAdERSHIP

RETENTION OF COMMONLY ENCOUNTERED BUSINESS RECORDS

This session will discuss retention requirements and recommended practices for commonly encountered record series maintained by an organization’s Human Resources, Fiscal, and Legal departments. For each record series, the discussion will examine legal and regulatory considerations, business needs, and archival value. It will also present a consensus of prevailing retention practices from a benchmark set of retention schedules. Finally, the session will recommend a reasonable, legally-complaint retention practice for each record series based on the factors discussed. This session is based on a forthcoming reference guide to retention practices for commonly encountered business records, which the speaker is preparing for publication by ARMA International in 2017.

PresenTer / WILLIAM SAFFAdyWilliam Saffady is an independent records and information management consultant and researcher based in New York City. His latest books are Information Governance: Concepts, Requirements, Technology, published by ARMA International (the Association of

Records Managers and Administrators) in 2017, and the third edition of Records and Information Management: Fundamentals of Professional Practice, the most widely used textbook on records management, which was published by ARMA International in 2016. Other recent books include Legal Requirements for Electronic Records Retention in Western Europe and Legal Requirements for Electronic Records Retention in Eastern Europe, both published by ARMA International in 2014; Legal Requirements for Electronic Records Retention in Asia, which was published by ARMA International in 2015; Email Retention and Archiving: Issues and Guidance for Compliance and Discovery, which was published by ARMA International in 2013; and Cost Analysis Concepts and Methods for Records Management Projects, Second Edition, which was published by ARMA International in 2011.

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ARMA METRO NYC 2017 Spring ConferenCe14

sessIon 2 11:30n INFORMATION GOVERNANCE RISK & COMPLIANCE

OPERATIONALIZING THE NEW FEDERAL RULES ON DISCOVERY AND ELECTRONIC EVIDENCE: WHAT THEY MEAN FOR RIM, IG, AND IT

Businesses, institutions, and government entities create, use, and store information -- paper and electronic – on a regular basis and in accordance with Records and Information Management (RIM), Information Governance (IG), and Information Technology (IT) policies. Such policies should be designed to anticipate and respond to the duty to preserve information relevant to government investigations and civil litigation. In December 2015, the United States Federal Courts implemented new rules governing discovery in general, and eDiscovery – the preservation and production of Electronically Stored Information (ESI) in civil litigation – in particular. These rules were intended to reduce costs, speed up the legal process, and mitigate the downside consequences of lost data. It’s been a little over a year, and now the questions are: How have these new rules been working? How do these new rules translate into day-to-day RIM, IG, and IT operations?

PresenTers / RONALd HEdGES KEN WITHERSRonald J. Hedges, JD is the principal of Ronald J. Hedges LLC. He has extensive experience in e-discovery and in the management of complex litigation and has served as a special master, arbitrator and mediator. He also consults on

management and discovery of electronically stored information (“ESI”).

Mr. Hedges was a United States Magistrate Judge in the United States District Court for the District of New Jersey from 1986 to 2007. While a magistrate judge, he was the Compliance Judge for the Court Mediation Program, a member of the Lawyers Advisory Committee, and both a member of, and reporter for, the Civil Justice Reform Act Advisory Committee.

Ken Withers, JD is the Deputy Executive Director of The Sedona Conference, an non-profit, non-partisan law and policy think tank based in Phoenix, AZ. Since 1989, Ken has published several widely-distributed papers on electronic discovery and given presentations before more than 500 judicial, legal, records

management, and technology industry audiences. Ken is co-author, with Hon. Shira A. Scheindlin (ret.) and Prof. Daniel J. Capra, of the most widely-used law school textbook on electronic discovery and evidence.

n PRIVACy & SECuRITy

PRIVACY AND SECURITY IS MORE THAN POLICY AND PROCESS: THE CULTURE OF ETHICS, TRUST AND CONFIDENCE

Organizations need to create a ‘do the right thing culture’ that measurably engages all stakeholders in all the right ways to better implement Privacy and Security.

PresenTer / RICHARd GOMESRichard Gomes is the recently retired Director of the Citi Center for Culture, headquartered in New York. He has over 35 years of experience in information governance, and brings a standards and compliance-centric perspective to the development and pragmatic implementation

of information policies, standards, and control processes. Prior to this role, Richard served 5 years as the bank’s Global Head of Information Governance, a governance risk and compliance role with global responsibility for the firm’s conformance with legal and regulatory information-management and data privacy requirements.

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2017 Spring ConferenCe ARMA METRO NYC 15

sessIon 2 11:30n TECHNOLOGy

ELECTRONIC COMMUNICATIONS RECORDS RETENTION

Electronic communications are any internal or external interactive or one-way communications distributed via an electronic system that is sent by a user (i.e. not system generated), or received by one or more persons or groups.

Electronic systems are any messaging, communication or collaboration, platforms maintained by a Company, or by a service provider contracted by a Company, for the purposes of enabling the communication between or among individuals or groups.

This speaker event will focus on the rules and regulations that pertain to Electronic Communications and the steps that a Company must take to ensure compliance.

PresenTer / LyNN MOLFETTALynn Molfetta joined Deutsche Bank as the global Head of Records Management in April 2016, a new function at Deutsche Bank, within the Group Records & Information Management Office (GIRM). This new role will be to ensure the effective implementation and establishment

of records management policies, standards and controls across the Bank.

Prior to joining Deutsche Bank she held similar roles at both Citigroup and American Express, as the global lead for Records Management, responsible for providing thought leadership and comprehensive program management oversight for the enterprise reorganization of the records management functions.

Lynn brings over 20 years of experience across business process development and reengineering, business finance transformation, IT governance, strategic planning, and knowledge management.

Lynn lives in New York City with her 18 year-old son, Jonathan, and enjoys spending time with their beloved black Labrador retriever Rocco.

n RIM & LEAdERSHIP

LEGAL RESEARCH FOR RECORDS RETENTION SCHEDULES: HOW, WHERE AND WHAT-NOT?

This session will teach you how to find, research, cite, and document legal requirements, and how to analyze the resulting research for application to an organization›s records retention schedule.

Legal requirements for retaining records is at the foundation of creating a credible and comprehensive retention schedule. Specifics about records that must be retained and how long to keep them are found in laws, regulations, case law, local ordinances, ethics opinions, and other sources. The skills you’ll learn in this session will help you understand the research process; allow you to assess and monitor retention schedules developed by external consultants; and provide a foundation for you to discuss legal requirements with attorneys and other retention schedule stakeholders.

PresenTer / SOFIA EMPELSofia Empel, Ph.D., IGP, CRM is the Director, Information Governance at a financial services company in the New York metropolitan area. Her experience includes all aspects of records and information management program development, training, technology

implementation, and other analytical services. Dr. Empel frequently teaches, writes, and speaks on information governance and RIM related topics.

PresenTer / LuCy RIEGERLucy Rieger, MLS, CRM is the President of Library Update, Inc. is a law librarian, and manages all aspects of information services. She has presented Records Retention Development Workshops with Sofia annually at ARMA International Conferences since 2014

and is the current president of ARMANNJ.

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ARMA METRO NYC 2017 Spring ConferenCe16

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• Non ARMA NNJ/NYCmembers contact [email protected] for pricing

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Presented by: ARMA Northern New Jersey Chapter www.armannj.orgARMA Metro NyC Chapter www.armanyc.org

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2017 Spring ConferenCe ARMA METRO NYC 17

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ARMA METRO NYC 2017 Spring ConferenCe18

sessIon 3 1:45n INFORMATION GOVERNANCE RISK & COMPLIANCE

INFORMATION GOVERNANCE – A PROGRAM, AN APPROACH, THE PEOPLE-CENTRIC REALITY

Launching an Information Governance (IG) Program is no small undertaking – in fact, it can seem like an exercise in boiling-the-ocean. Though the importance of managing information effectively is clear to most practitioners, how do we even get started? What does it mean to have senior management support? Is that enough? How do we craft the appropriate relationships with Legal, Compliance, Security, Privacy and IT.? Will they accept their new roles?

In this case study session, key workable components of an IG program will be shared along with an over-arching approach and some lessons learned.

PresenTer / LAuREN BARNESLauren Barnes, the Director of Information Governance at S&P Global, is also an Adjunct Professor at Queens College. Previous roles include Vice President for Records & Information Management at Credit Suisse, Electronic Records Manager at Lehman

Brothers and Records Manager for the US and Canada for American Express. Related past experience is consulting in information management and business process development for a records management software provider and for Millican & Associates, a national information management consulting firm. Barnes is on the ARMA Metro NY Chapter Committees for Professional Development and Membership.

PresenTer / JIM COuLSONJim Coulson, CRM, FAI is Managing Director, Morae Legal Information and Discovery Management. He has over three decades of information management experience, including founding two consulting firms and building Huron Consulting’s global RIM practice,

as Managing Director. He was a key member of the ARMA International committees responsible for developing the Generally Accepted Recordkeeping Principles (GARP), the supporting GARP Maturity Model and GARP Audit Programs, and the development of the ARMA IG Professional exams. Mr. Coulson is a Certified Records Manager (CRM), a Fellow of ARMA International (FAI) and a recipient of the Emmett Leahy Award, considered the highest global award in the field of records and information management.

n PRIVACy & SECuRITy

WHAT GENERAL DATA PROTECTION REGULATIONS (GDPR) MEANS FOR RECORDS MANAGEMENT

Companies around the globe will face more expansive data protection obligations as the EU’s General Data Protection Regulation (GDPR) comes into effect in May 2018. The GDPR raises the stakes for compliance by imposing new and more stringent data protection requirements and significantly higher fines for noncompliance. Many of the changes under GDPR will directly impact records management teams, for example through explicit record keeping, privacy by design, and other provisions. Nonetheless, companies should look to their records management teams for support even beyond GDPR’s explicit records-related requirements. Those teams will be integral as companies assess their day-to-day operations, processes and systems and develop a comprehensive GDPR compliance program in advance of May 2018.

PresenTer / SABRINA GuENTHER FRIGOSabrina Guenther Frigo is Lead Counsel for Privacy and Data Management at CUNA Mutual Group. Prior to joining CUNA Mutual Group, Ms. Guenther Frigo was a member of Jenner & Block LLP’s Privacy & Information Governance Practice. There she advised global and domestic

clients regarding data privacy and data security issues throughout their data lifecycles, including privacy policies, cross-border data transfers, service provider management, data breach response, and information governance and record retention. Ms. Guenther Frigo’s background includes complex civil litigation, regulatory response, and international internal investigations, all skills and perspectives she actively incorporates into her privacy practice.

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2017 Spring ConferenCe ARMA METRO NYC 19

n TECHNOLOGy

MANAGE EMAILS AS RECORDS IN SHAREPOINT TO REDUCE RISK AND COST

Emails are records: there’s no denying it. Most companies talk about how to solve the problem of unmanaged email, but few make progress. Events like the Sony hack highlight the critical need to proactively and automatically dispose of non-essential emails and manage important ones like the records they are.

Attend “Manage Email as Records in SharePoint to Reduce Risk and Cost” to learn how a large media and entertainment company responded to the Sony email hack by aggressively defining and applying policy to their emails while implementing an enterprise-wide records management solution in SharePoint that manages all core business records.

PresenTer / JOEL KLINGERJoel Klinger is the Managing Director of Gimmal’s Northeast operation based in New York City. Joel has over 25 years of experience in the information technology industry in addition to 10 years working as a public accountant and financial officer giving him an in-depth

understanding of the importance of proper information governance and records management. He has designed, assessed, implemented, and supported content and records management systems as well as other complex applications for clients in many industries including banking and finance, professional services, publishing & media, law, manufacturing, product distribution and e-commerce.

PresenTer / WARREN SOLOWWarren Solow is Vice President, Information Governance at Viacom. Warren is the senior executive responsible for enterprise Records Management and eDiscovery and is a member of Viacom’s Cyber Security Taskforce, Privacy Taskforce and Application Greenlight Committee.

In this capacity Warren is a key driver of configuration, rollout and decommissioning decisions for the most broadly used systems in the enterprise, including email, personal and shared data repositories and collaboration applications. Warren is also the primary architect and subject matter expert regarding the company’s eDiscovery capabilities, requirements, policy, procedures and execution, resulting in millions of dollars in annual cost savings. Prior to joining Viacom, Mr. Solow spent a decade at Paul, Weiss, Rifkind, Wharton & Garrison LLP in numerous support functions including case management, technology assessment and logistics. Completing his 360 degree perspective of the information ecosystem, Mr. Solow has also worked on the litigation support vendor side, in the areas of product development, staffing and project management.

sessIon 3 1:45n RIM & LEAdERSHIP

STRATEGIC PLANNING SIMPLIFIED

In this “hands on” educational session, Bob will engage the audience in a fun strategic planning exercise that will produce a GOST (Goals, Objectives, Strategies and Tactics) strategic plan. This is the same process used at ARMA International.

This method is simple to conduct and very quickly produces a plan that becomes the agenda for each chapter board meeting throughout the year. Unlike other strategic planning methods that produce documents that are rarely revisited and gather dust on bookshelves, this pragmatic and simple process sets the organizational compass and necessary tangible measures which allow a chapter to achieve its goals.

PresenTer / BOB BAIRdBob Baird is the of CEO ARMA International, CRM, IGP, PMP. Bob most recently served as the chief information officer of United Educators, a member-owned insurance company that provides liability coverage and risk management services to more than 1,200 U.S.

non-profit colleges, universities, and independent and public K-12 schools. Baird also had a 20-year career with the U.S. Navy, where his extensive record of service included a role as a comptroller for the submarine force in the Navy’s Pacific Fleet and as the CFO for the F-35 Joint Strike Fighter Program, the largest acquisition program in the history of the Department of Defense. Baird holds a master’s degree in business administration from George Washington University and a master’s of science degree from The Dwight D. Eisenhower School for National Security and Resource Strategy. He also has earned a graduate certificate in knowledge management from George Washington University, an executive MBA certificate from the University of Virginia and certification as a Project Management Professional and as an Associate Business Continuity Planner.

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sessIon 4 3:15n INFORMATION GOVERNANCE RISK & COMPLIANCE

CAREER TRAJECTORY AND THE EVOLUTION OF RECORDS MANAGEMENT AND INFORMATION GOVERNANCE

Over the last 30 years Records and Information Management has undergone significant changes due to technology, laws, regulations and organizational priorities. RIM professionals have been compelled to acquire new knowledge and insert themselves into a variety of disciples in order to continue to be effective and relevant while maintaining a core set principles. This presentation will draw upon the experiences of the author working in large, highly regulated, global organizations. Content will include: organizational placement and effectiveness of RIM, cross-functional and RIM related efforts, parallels between career advancement and program maturity, and opportunities for RIM professionals with specific reference to information security and data management.

PresenTer / KARL P. ZOECKLERKarl Zoeckler, CRM is the vice president, Cybersecurity Governance, Risk & Control at JPMC.

Prior to JPMC, Karl worked at Morgan Stanley from 2007 where he was responsible for the

firm’s Master Retention Schedule including the application and implementation of retention controls and coordination of disposition. He developed Morgan Stanley’s first archival metadata standard.

Karl started his career with Bristol-Myers Squibb in Syracuse, NY in compound control, archives and scientific indexing. Karl joined Pfizer in 1998 and worked on a broad range of topics included policy & procedures, conversions, imaging, intellectual property, e-records management, content management, M & As, records retention, compliance, litigation, information security and scientific indexing.

Karl holds a B.A. in Biology from Buffalo State University and a Certificate of Management from Central Connecticut State University. He is a past President of the Hartford/Springfield Chapter of ARMA (Association of Records Managers and Administrators) and is a former team leader in CENSA (Collaborative Electronic Notebook Systems Association). Karl is a Certified Records Manager.

n PRIVACy & SECuRITy

PATH TO CYBER RESILIENCE: SENSE, RESIST, REACT

PresenTer / JB RAMBAudJB Rambaud is a Partner/Principal in the Advisory Services practice of Ernst & Young (EY) LLP dedicated to the Wealth & Asset Management sector. He has over 20 years’ experience in a wide range of leadership roles ranging from building cyber and fraud

businesses to CISO type roles. JB’s deep industry experience spans WAM, financial services, healthcare, professional services, utilities and telecommunications. JB is highly respected for his brilliant history of conceptualizing and delivering innovative and custom-tailored information security solutions to answer complex challenges. Clients rely on his proactive and protective approach to gauge organizational threats and in turn, his ability to coalesce the right team of skilled security professionals suited to the specific needs and culture of an organization.

In his role, JB is a change agent and forward thinking thought-leader in the Cyber Security space. JB designs and implements cyber security strategy to drive risk based security resilience that has the most impact on the client current state cyber posture. His focus is on conceptualizing, creating, implementing and delivering custom-tailored security solutions contextualized and adaptive to the client’s business ecosystem.

JB holds a number of information system certifications and is a member of the Information Security Systems Association and the Information Security and Control Association. He earned an MBA from Kansas State University and a BBA from the University of Angers in France.

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2017 Spring ConferenCe ARMA METRO NYC 23

sessIon 4 3:15n TECHNOLOGy

BEYOND EMR: ADVANCING MEDICAL RESEARCH AND TREATMENT CAPABILITIES WITH BIG DATA AND SMARTER ANALYTICS

Paul Cortellesi will be discussing the transformation that patient medical records have endured over the past twenty years. Drawing on his experiences as patient, provider, and information systems administrator, he will offer his insights into the unique challenges posed by medical records and how the future will be transformed by Big Data analytics, the cloud, and the move toward a persistent online presence for each of us.

PresenTer / PAuL CORTELLESIPaul started his data career when records were constrained by the 80 columns available to IBM Punched Cards. He has coded systems for Banking, Brokerage, Medical, Insurance, Rental, and Pesticide businesses. While these may appear wildly different, they all share

two common themes: First, one must learn what is meant by the business data, especially when implementing a company’s first system, and second, one must learn the endless cycle of how that data transforms the business and is itself transformed by the business.

An IBM User Board leader and frequent lecturer, Paul was recently selected as a 2017 IBM Analytics Chamption for his leadership and significant contributions to the technical community.

n RIM & LEAdERSHIP

ASPIRE – SPEAK LIKE YOU KNOW YOUR STUFF

So, you need to explain what you do? Need to explain what’s so important about information governance or records management? Introduce, and convince, others of the benefits to manage information effectively? Oh boy, most people think they are already doing what is needed . . . but are not!!!

This session will offer straightforward tools to use to help your speaking with confidence to peers, management and even explain to your family what you do!! We confront the ongoing challenges to explain – but let’s show we know our stuff and seize these real opportunities to further your RIM program, your career and be your own best advocate.

moderaTor / LAuREN BARNESLauren Barnes is the Director of Information Governance at S&P Global, with the mandate to establish a global sustainable information governance program. (See full bio on page 18)

moderaTor / JENNIFER FARLEyJennifer Watters Farley, CRM, IGP, ERMp, is the Manager of Records and Information Management at Ropes & Gray LLP. She has spent her RM/IG career in the law firm industry. Jennifer’s previous education and experience as an actor gives her a unique perspective on the

subject of public speaking and presentation.

moderaTor / CINdy SHEA-ZuVICH Cindy Shea-Zuvich, CRM, IGP, ERMp, is the owner and principal of Unigrated Global, an information governance and records management service. In the past 22 years, she has worked with numerous companies from small to mid-size businesses to Fortune 500

companies in multi facets of information governance and records management. Her experience is as broad as it is deep from managing a variety of projects including legacy records remediation for hardcopy and electronic records, managing records segregation in acquisitions and divestitures, to developing strategies, roadmaps, and playbooks for standing up and maintaining a program. She has developed numerous policies, procedures, records retention schedules – the backbone of any information governance and records management program. Cindy has also taught adult classes in records management and was an adjunct professor at California State University, Dominquez Hills.

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ARMA METRO NYC 2017 Spring ConferenCe24

sPonsorsVendor booth contact email Website

emPIre sTaTe

Iron Mountain Lobby Derek Davodowich [email protected] www.ironmountain.com

broadWaY leVel

Shred-It 8 Tommy Modica [email protected] www.shredit.com.nyc

Wall sTreeT leVel

enChoice 3 Fahy, Kathleen [email protected] www.enchoice.com

Gimmal 13 Joel Klinger [email protected] www.gimmal.com

HPE 14 Tyler S. Vandervort [email protected] www.hpe.com

TImes sQuare leVel

Access 7 BJ Johnson [email protected] www.informationprotected.com

iManage 2 Brian Roberts [email protected] www.imanage.com

M-Files 4 Jarrett Brathwaite [email protected] www.m-files.com

Tab 18 John Neuman [email protected] www.tab.com

ZL Technologies 19 Angel Ting [email protected] www.zlti.com

grand cenTral leVel

Actiance 20 Tom di Russo tdirusso@actiance www.actiance.com

BMS CAT 21 Melanie Khan [email protected] www.bmscat.com

Collabware 1 Glenn James [email protected] www.collabware.com

Crown Records 22 Angelique Mansell [email protected] www.crownrms.com

EDM Americas 9 Leo Malsky [email protected] www.edmamericas.com

Fiberkraft 5 Mike Cumberbatch [email protected] www.fiberkraft.com

File Trail 10 Darrell Mervau [email protected] www.filetrail.com

GRM Document Management 11 Deb Mevs [email protected] www.grmdocumentmanagement.com

Infogov Solutions 12 Todd Cawthron [email protected] www.infogovsolutions.com

Infolinx Solution Systems 15 Cindy Matter [email protected] www.infolinx.com

Integro 16 Scott Burt sburt.integro.com www.integro.com

Polygon 6 Matt Decirce [email protected] www.polygongroup.com

Rational Enterprise 23 Tom Preece [email protected] www.rationalenterprise.com

Zia Consulting (Alfresco) 17 Mark Plunkett [email protected] www.ziaconsulting.com

ToTe bags

Total Records Information Management

Michael Fruchter [email protected] www.totalrecords.com

meals and breaKs

DocAuto Laurie Douglas [email protected] [email protected]

www.docauto.com

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2017 Spring ConferenCe ARMA METRO NYC 25

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ARMA METRO NYC 2017 Spring ConferenCe26

sPecIal THanKsToTe bags

magIc bY

PrInT & desIgn serVIces

luncH sPonsor

Attention Chapter Members! The 2017/2018 Board of Directors election is approaching! Candidates are needed for the following positions: President Executive Vice President Vice President - Treasurer Vice President - Membership Vice President - Secretary

If you would like to run for one these positions, please submit your letter of intent, indicating that your company/employer will endorse your time to work on the Board of Directors to [email protected] by March 17, 2017. Not interested in a Board position, but still want to help make the chapter great? There are plenty of committee and other volunteer positions available! Contact us for more information! [email protected]

Eric Lerner NYC Magician

attention Chapter Members!The 2017/2018 Board of Directors election is approaching!

Candidates are needed for the following positions:•President

• Executive Vice President

If you would like to run for one these positions, please submit your letter of intent, indicating that your company/employer will endorse your time to work on the

Board of Directors to [email protected] by March 17, 2017.

Not interested in a Board position, but still want to help make the chapter great? There are plenty of committee and other volunteer positions available!

Contact us for more information! [email protected]

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2017 Spring ConferenCe ARMA METRO NYC 27

Visit www.armanyc.org for details and registration!

APR

13 Evening Meeting Current Data Breaches and Their Lessons for RIM Mary Ellen Callahan, JD, CIPP & Mary Sherwin, CRM, CIPP

APR

26 ARMA@Noon LFIGS post-Symposium report review and promotion

MAY

10 ARMA@Noon Women in e-Discovery collaboration

MAY

19 Evening Meeting Answers in Analytics, ECM and Healthcare: Collaborate to Improve Care and Outcomes - Paul Cortellesi

MAY

25 ASPIRE Advancing Speakers: Presenting Issues in RIM Effectively – Practice Speaking on the Spot

JUN

7 End of Year Social & Networking Event ARMA NYC Awards and Cocktail Reception

JUN

21 ARMA@Noon Drafting the Complete Information Governance Policy

Mark your calendars!

Evening Meetings Vanderbilt Suites MetLife Building 200 Park Avenue South

upcoming meetings - save the dates

evening chapter meeting Tuesday april 18, 2017, 5:30 pmSecurity - Law Firm CIO’s Perspective

Presented by Judith Flournoy, CIO, Kelley, drye & Warren, LLP

Vanderbilt Suites, Met Life Building

200 Park Ave, Ny, Ny 10166

evening chapter meeting Thursday may 18, 2017, 5:30 pmChapter Awards and Presentation

Vanderbilt Suites, Met Life Building

200 Park Ave, Ny, Ny 10166

June meet ‘n’ greet end of the Year celebrationTuesday June 13, 2017, 6 pmExciting and Fun Location TBA

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www.ironmountain.com

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We are trusted guardians of the assets most important to our customers. Securing their past, and ensuring their future value. For everything our customers value today, and in the future, we are Iron Mountain.