recruiting & retaining referees

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Recruiting & Retaining Referees 10/8/2012 1

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Recruiting & Retaining Referees. Recruiting Referees. Recruiting Referees. Recognize that recruiting is a never ending task. Every person you come in contact with is a potential referee. Recruiting Referees. Identify and train Recruiters to focus on this task. Have sales experience. - PowerPoint PPT Presentation

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Page 1: Recruiting & Retaining Referees

Recruiting & Retaining Referees

10/8/2012 1

Page 2: Recruiting & Retaining Referees

Recruiting Referees

10/8/2012 2

Page 3: Recruiting & Retaining Referees

Recruiting Referees

• Recognize that recruiting is a never ending task.–Every person you come in contact

with is a potential referee.

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Recruiting Referees

• Identify and train Recruiters to focus on this task.– Have sales experience.– Be personable.– Be persistent.– Be dedicated.– Be gender and age specific (women and

youth referees as recruiters).– Be a genuine believer.

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Recruiting Referees

• Training Recruiters and teaching the basic recruiting methods:– Initial contact. –Go slowly.–Know your customers.

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Recruiting Referees

Common excuses we hear

from people to avoid becoming

a part of our wonderful

national membership.

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Recruiting Referees

I don’t know anything about the game!

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Recruiting Referees

I don’t have time!

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Recruiting Referees

I don’t think I could put up with the behavior of some coaches

and spectators!

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Recruiting Referees

I’m not the right kind of person to be a referee,

I’d be embarrassed!

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Recruiting Referees

I’m a woman and women don’t referee!

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Recruiting Referees

I can’t afford the equipment!

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Recruiting Referees

I’m too old!

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Recruiting Referees

I’m too young!

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Recruiting Referees

I don’t think I could keep up with the players.

Some of them are pretty fast!

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Recruiting Referees

I don’t think I could handle the responsibilities of the referee!

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Recruiting Referees

• When and Where to recruit:–Prior to registrations–During registrations–During practices–During games

• It pays to advertise!10/8/2012 17

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–Player parents–Players–Boy and Girl

Scouts–Church Groups–Schools

–College bound players– Job hunting

players–Seniors–Others?

Recruiting Referees

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Who to recruit?

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–Designated recruiters–Publicity–Forced

Recruiting

–The Buddy System–The Referee

Mentor Program–Others

methods?

Recruiting Referees

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How to recruit?

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Recruiting Referees

Use the Diagonal System in Recruiting.

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Retaining Referees

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Retaining Referees

Why do referees quit refereeing?

Why do referees continue to referee?

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Retaining Referees

Nothing succeeds like success.

Refereeing should be fun so…

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Retaining Referees

First things first:

MINIMIZE PROBLEMS FROM THE TOUCHLINE!

Do not tolerate coaches, spectators or other referees that will not support the program.10/8/2012 24

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Retaining Referees

For every referee you retain, that person can assist in the recruitment of new referees

and help you get more referees to cover your matches!

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Retaining Referees

Provide adequate training from the start.–A good start.–Don’t forget your veterans.–Use of the Diagonal System.

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Retaining Referees

Establish good communication.

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Retaining Referees

Form a referee club:–Meetings–Guest speakers– Involve everyone–Don’t forget the women–Youth referee programs

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Retaining Referees

Offer motivational incentives:–Uniforms–Thank you’s from players and

coaches–Awards–End of season banquet or potluck

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Retaining Referees

• Deal FIRMLY with abuse–Be proactive–Be committed–Zero tolerance–The Coach Administrator is key

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Retaining Referees

• Shaping the referee’s image–Fight to change public perception–Public recognition–Spread the word–Be proud–Spotlight individuals

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Retaining Referees

Referee Mentor Program

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Retaining Referees

Develop a CORE referee group–Teaching–Mentor to provide personalized attention and make new friends–Assessing, and most important,–Encourage the next set of referees

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Conclusion

• Recruiting referees is a never ending task• Use recruiters and train them

to overcome the objections• Minimize problems from the

touchline

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Conclusion

Keep them coming back by:–Minimize problems outside the touchline–Use award recognition when feasible–Provide socialization opportunities–Provide continuing education

opportunities–Establish a mentor program to

encourage referees

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Ready – Set - Ref!

10/8/2012 36

Thank you for all you do for AYSO!!