Recruiting, Training, and Motivating Employees

Lesson Goals:

• Learn procedures for finding and selecting employees

• Create plan for securing and maintaining employees

Recruiting, Training, and Motivating Employees

Getting the Best Employees

Recruiting, Training, and Motivating Employees

The Job Description

Duties and ResponsibilitiesRequirementsSpecial QualificationsTime ScheduleWages

Recruiting, Training, and Motivating Employees

Finding Employees

• Classified Ads• Private Employment

Agencies• Temporary Agencies• State Employment

Agencies• Unions

Recruiting, Training, and Motivating Employees

Finding Employees

• Schools• Community Organizations• Friends and Relatives• Signs and Bulletin Boards• Current Employees• Walk-ins

Recruiting, Training, and Motivating Employees

Conducting the Interview

• Privacy• Conversation vs. Interrogation• Take notes• Be candid & clear about

your expectations

Recruiting, Training, and Motivating Employees

Conducting the Interview

• Ask open-ended questions

• Observe appearance, personality, etc.

• Say thank you• Get references

Recruiting, Training, and Motivating Employees

Training New Employees

• ASAP• Responsibilities and

Standards• Policies, Rules, and

Regulations

Recruiting, Training, and Motivating Employees

Training New Employees

• Product / Service Knowledge

• Customer Relations• Co-worker Relations• Job Skills

Recruiting, Training, and Motivating Employees

Maintaining Excellent Employees

• Effective Communication• Positive Feedback• Negative Feedback• Reward and Reinforcement

Recruiting, Training, and Motivating Employees

Terminating Employees

• Positive Approach• Documentation

Recruiting, Training, and Motivating Employees