red-coca cola final dissertation(2)
TRANSCRIPT
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IMPACT OF RED ON THE SALE OF COCA COLA
PRODUCT: A STUDY IN PATNA MARKET2008 - 09
CHAPTER 1
Introduction:
The introduction of soft drink was due to necessity of traveling
particular in the absence of availability of reliable water. But
meaning quietly changed with changing in time. It has become so,
popular commodity fashion & habit instead of requirement of
quenching thirst.
The Coca Cola Company is the largest manufacture, distributor and
marketer of non alcoholic beverages concentrates and syrups in
the world. Finished beverages products bearing company
trademarks, sold in the United States since 1886 are now sold in
more than 200 countries. Along with Coca Cola, this is recognized
as the worlds most valuable brand. Coca Cola market four of the
worlds top five nonalcoholic sparkling brands, including Diet Coke,
Fanta and Sprite. Coca Cola Company has emerged as a globalleader in the beverages sector. It has a variety of products in the
market which provides benefits to the customer as well as to the
government. The customer uses Coca Cola product for their
refreshment as per the requirement of their willingness. The
Company provides large number of employment in the form of jobs
to the people working in our country. The Government in return
generates profits from the company as it is a multinational
company due to the induction of foreign investment policy adopted
by the government of India. Coca Cola also continues to broaden
the range of low and no colour alternatives that they provide to
help people manage their colour intake. They are offering an
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Beverages Pvt Ltd., India division under Eurasia Operating Group
has been working on RED i.e. Right Execution Daily since FEB 2006.
Coca Cola Company believes that its success depends on their
ability to connect with consumers by providing them with a wide
variety of choices to meet their desires, needs and lifestyles
choices. Company success further depends on the ability of their
people to execute effectively, every day. Coca Cola product helps
the customer in an instant digestion process. However the
customers are using their product in order to feel energetic andrefreshing. Whenever the customer feels thirsty then they use the
soft drink to quench their thirst instead of water. Therefore the
Company enables the employees to join hands to make the
company profit.
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CHAPTER 2
RESEARCH METHODOLOGY
2.1 INTRODUCTION
The management decision process has become complex and
requires an effective and full proof management information
system. During the year of growing complexities, the management
needs more and more rigorous information to reduce uncertainties
involved in introducing new products and penetrating a new
market. Market research has today becomes an important
component of the marketing information system, to manage all
areas of management in general amount to marketing
management in particular.
Marketing research is the collection, analysis and interpretation of
facts and figures pertaining to marketing management.
Marketing management needs essential information regarding
products, prices, market condition of demand and supply,
customers need and desires, selling methods, physical flow of
goods, competitive decision, external marketing environment and
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other factors of marketing thus a systematic approach is applied
termed as research methodology. Glasser has defined Market
research is the application of scientific method of the study of the
factors that affects the buying decision in a given market and the
profitability of the business concerned
2.2 RESEARCH METHODOLOGY:
Research methodology has many dimensions and research
methods are integral part of it. Research methodology has a wider
scope than that of research methods. Research methodology is
systematic way for solving research problem. It is a science of
studying 'how Research is done scientifically.
It is essential for any researcher to know not only research
techniques but also research methodology. In research
methodology we study the various steps that are generally adopted
by researcher in studying his research problem along with logic
behind them so that research results are capable of being
evaluated either by the researcher himself or by any other person.
2.3 TYPES OF RESEARCH:
There are different types of research viz., analytical research,
fundamental research, quantitative research, qualitative research,
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conceptual research, empirical research. Present study is a
Exploratory study.
Exploratory Research: The researcher has to use facts or
information already available and analyze these to make a critical
evaluation of the material.
2.4 SELECTION OF SUBJECT:
Selecting the subject of research is a crucial decision for the
researcher. The idea of the subject should be very clear in his
mind. The selected subject should be clear and precise and
ambiguity should be avoided. In the present instance the subject
related for study consists of analyzing the impact of RED on the
sale of coca-cola product in patna market.
2.5 SELECTION OF TITLE:
The title given to the subject matter to research work should not be
ambiguous; the reader should be able to form an idea about the
contents of the research work after going' through its title. The title
of this research work is Impact of RED-Right Execution Daily on
the sale of coca-cola product in patna market.
2.6 RESEARCH OBJECTIVES:Following are the various objectives of study
To study marketing strategies adopted by coca-cola.
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To study customer satisfaction about coca-cola products.
To study the effect of RED on boosting sales of coca-cola products.
2.7 SCOPE OF THE STUDY:
Study of Management of RED helps the management in the
following ways:-
1. It improves managements ability to plan and control the
sales of Coca Cola.
2. It will certainly help the strategies for survival and growth of
the Company.
3. It avoids wastage and underutilization of resources which can
be employed profitably.
4. It is relevant to inflows and outflows conditions of the
Company.
2.9 DATA COLLECTION AND RELIABILITY OF
DATA:
For this research work there is need of both Primary &
Secondary data. Here I have taken the Primary data which was
collected from the Customers.
The secondary dataare those, which have already been collected
by someone else for other purpose. The data, which are secondary
in the hands of one, may be primary for others. Here the Secondary
data is collected from the companys R&D department.
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2.10 LIMITATION OF THE REPORT
I found the following limitations during my actual project
execution:-o More stress was given on the primary data.
o The finding of the survey will be strictly based on the response of the
consumers, since it is difficult to ascertain the authenticity of the statements.
o All the observation and recommendation will be made on the feedback
obtained from the survey.
2.11 HYPOTHESIS:
After the researcher has collected the data and before
starting work on it, he forms a hypothesis. Hypothesis is the
assumption made by the researcher about the outcome of the
study. Based on objectives following hypothesis was made. Here
the hypothesis formed is:
Marketing strategy of Coca Cola beverages Pvt. Ltd is
strong enough to increase the profit and sales volume of the
Company.
Retailers and distributors are satisfied with the RED.
2.12 ANALYZING THE DATA:
The next step in the research process is to extract pertinent
findings from the data. The researcher tabulates the data and uses
various financial tools to assess the financial soundness of the
company.
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2.13 FINDINGS
After analyzing the data and conducting various tests upon it
the researcher comes to know of certain facts. These facts are thefindings of the study.
2.14 REPORTING
When the researcher finishes analyzing the data and various
facts are found out the research work is almost over. These
findings are then summarized and conclusions are drawn from it.
CHAPTER 3
COMPANY PROFILE
3.1 EXECUTIVE SUMMARY
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The Coca Cola Company was incorporated in September 1919
under the laws of the State of Delaware and succeeded to the
business of a Georgia Corporation with the same name that had
been organized in 1892. Coca Cola Company is one of numerous
competitors in the commercial beverages market. Of the
approximately 53 billion beverage servings of all type of consumed
worldwide every day.Beverages bearing trademarks owned by or
licensed to company account for approximately 1.5 billion. Coca-
Cola, the corporate nourishing the global community with the
worlds largest selling soft drink concentrates since 1886. Coca Cola
Company put his first step in India in 1952 but withdrew completelyin 1977 due to change in Indian Government polices. Again
returned to India in 1993 after a gap of 16 years giving a new
thumb up to the Indian Soft Drink Market. In the same year, the
Company took over ownership of the nation's top soft-drink brands
and bottling network. No wonder, their brands have assumed an
iconic status in the minds of the consumers.
Coca-Cola serves in India some of the most recalled brands across
the world, which include names such as Coca-Cola, Diet Coke,
Sprite, Fanta, along with the Schweppes product range. The
acquisition of Thums Up brought some of the leading national soft
drinks like Thums Up, Limca, Maaza, Citra and Gold Spot under its
umbrella. To add to this, Kinley mineral water was launched in the
year 2000.
The Company ranking up "firsts" in the introduction of Canned and
PET soft drinks, vending machines and backpack dispensers for
crowds of cricket supporters.
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Ever Since, Coca-Cola India has made significant investments to
build and continually consolidate its business in the country,
including new production facilities, waste water treatment plants,
distribution systems and marketing channels.
Coca-Cola India is among the countrys top international investors,
having invested more than US$ 1 billion in India within a decade of
its presence and further pledged another US$ 100 million in 2003
for its operations.
RED, IN INDIA
Hindustan Coca Cola Beverages Pvt.Ltd., India division under
Eurasia Operating Group has been working on RED i.e. Right
Execution Daily since FEB 2006. Coca Cola Company believes that
its success depends on their ability to connect with consumers by
providing them with a wide variety of choices to meet their desires,
needs and lifestyles choices. Company success further depends on
the ability of their people to execute effectively, every day.
COMPANY GOAL
Company goal is to use the Companys asset company brands,
financial strength, unrivaled distribution system, global reach and
talent and strong commitment of our management and associates-
to become more competitive and to accelerate growth in mannerthat creates value for our shareowners.
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3.2 COCA-COLA PORTFOLIO
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Glass PET Can Fountain
200 ml 500 ml 330 ml Various Sizes
300 ml 500 ml + 100 mlfree
500 ml 1L+ 200 ml free
1000 ml 1.5 L
2 L
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3.3 CHRONOLOGICAL INCIDENT IN THEDEVELOPMENT OF
SOFT DRINKS:-
1798The term "soda water" first coined.
1810 First U.S. patent issued for the manufacture of imitationmineral waters.
1819The "soda fountain" patented by Samuel Fahnestock.
1835The first bottled soda water in the U.S.
1850A manual hand & foot operated filling & corking device,first used for bottling soda water.
1851 Ginger ale created in Ireland.
1861The term "pop" first coined.
1874The first ice-cream soda sold
1876Root beer mass produced for public sale.
1881The first cola-flavored beverage introduced.
1885 Charles Aderton invented "Dr Pepper" in Waco, Texas.
1886Dr. John S. Pemberton invented "Coca-Cola" in Atlanta,Georgia.
1892William Painterinvented the crown bottle cap.
1898 "Pepsi-Cola" is invented by Caleb Bradham.
1899The first patent issued for a glass blowing machine, usedto produce glass bottles.
1913Gas motored trucks replaced horse drawn carriages asdelivery vehicles.
1919 The American Bottlers of Carbonated Beverages formed.
1920The U.S. Census reported that more than 5,000 bottlers
now exist.
Early 1920's The first automatic vending machines dispensed
sodas into cups.
1923Six-pack soft drink cartons called "Hom-Paks" created.
1929 The Howdy Company debuted its new drink "Bib-Label
Lithiated Lemon-Lime Sodas" later called "7 Up".
1934Applied color lab
els first used on soft drink bottles, the coloring was baked on
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http://inventors.about.com/library/inventors/blsodafountain.htmhttp://inventors.about.com/library/weekly/blginger_al.htmhttp://inventors.about.com/library/inventors/bl_root_beer.htmhttp://inventors.about.com/library/inventors/bldrpepper.htmhttp://inventors.about.com/library/inventors/blcocacola.htmhttp://inventors.about.com/library/inventors/blpepsi.htmhttp://inventors.about.com/library/inventors/blvendingmachine.htmhttp://inventors.about.com/library/inventors/bl7up.htmhttp://inventors.about.com/library/inventors/blsodafountain.htmhttp://inventors.about.com/library/weekly/blginger_al.htmhttp://inventors.about.com/library/inventors/bl_root_beer.htmhttp://inventors.about.com/library/inventors/bldrpepper.htmhttp://inventors.about.com/library/inventors/blcocacola.htmhttp://inventors.about.com/library/inventors/blpepsi.htmhttp://inventors.about.com/library/inventors/blvendingmachine.htmhttp://inventors.about.com/library/inventors/bl7up.htm -
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the face of the bottle.
1952The first diet soft drink sold called the "No-Cal Beverage"a ginger ale sold by Kirsch.
1957The first aluminum cans used.
1959The first diet cola sold.1962The pull-ring tab first marketed by the Pittsburgh BrewingCompany of Pittsburgh, PA. The pull-ring tab was invented by
Alcoa.
1963The Schlitz Brewing company introduced the "Pop Top"
beer can to the nation in March, invented by Ermal Fraze of
Kettering, Ohio.
1965Soft drinks in cans dispensed from vending machines.
1965The resaleable top invented.
1966 The American Bottlers of Carbonated Beverages renamed
The National Soft Drink Association.1970Plastic bottles are used for soft drinks.
1973The PET (Polyethylene Terephthalate) bottle created.
1974The stay-on tab invented. Introduced by the Falls City
Brewing Company of Louisville, KY.
1979Mello Yello soft drink is introduced by the Coca Cola
Company as competition against Mountain Dew.
1981The "talking" vending machine invented.
3.4 THE VALUE CHAIN
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3.5 BUSINESS MODEL OF COCA-COLA
Manufactures Concentrate
Beverage Base & Syrup
Manufactures Finished
Bottle/Can Fountain syrup
3.6 INTRODUCTION TO SOFT DRINKS IN INDIA
Gold Spot considered as the first soft drink, established 50 years
ago before all empowering Coca-Cola entered the company todominate the scene. It faced no competition and its euphoric image
built up in western countries helped it get ready clientele &
glamour. Parle export private ltd. should be regarded as the first
Indian company introducing limca a lemon drink complimentary to
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The Coca-Cola
Company
Bottler
Customer
Consumer
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their well entiemched Gold Spot in 1970 which got moderate
success. However, before this, it had also introduced Cola-Pepino
which was withdrawn in face tough competition from Coca-cola.
When Coca-cola bid farewell in 1977, Indian market was open for
various cold drinks and several companies came forward pushing
the different in the market. Parle people introduced their Cola-
Thumps Up with a mightily bang saying Happy days are here
again as if happy days went away with Coca-cola pure drinks of
Delhi, also without loosing much time introduced pure drinks with
Campa Orange and Campa Lemon. Modern bakeries interested the
market Double Seven, Mohan Meakings with Marry and Pick Up &
McDowell with Thrill, Rush and Sprint and Indian Market where
there was competition previously a cut throat competition and
heavy advertising was on. Each one was trying their best to be
come under one company with A Class products in the field of
soft drink business, now after a long gap; Govt. of India had given
permission to the Coca-Cola to start their business in India. Coca-
Cola came with Parle to do business on the Indian soil. They are
trying best regaining its prestige which it had before.
3.7 GROWTH PROMOTIONAL ACTIVITIES
The government has adopted liberalized policies for the soft drink
trade to give the industry a boast and promote the Indian brands
internationally. Although the import and manufacture of
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international brands like Pepsi and Coke is enhanced in India the
local brands are being stabilized by advertisements, good quality
and low cost. The soft drinks market till early 1990s was in hands
of domestic players like Campa, Thumps up, Limca etc but with
opening up of economy and coming of MNC players Pepsi and Coke
the market has come totally under their control.
The distribution network of Coca Cola had6.5 lakhs outlets across
the country in FY00, which the company is planning to increase to
8 lakhs by FY01. On the other hand Pepsi Co's distribution network
had 6 lakhs outlets across the country during FY00 which it is
planning to increase to 7.5 lakhs by FY01.
3.8 MARKET BIFURCATION OF SOFT DRINKS
Soft drinks are available in glass bottles, aluminum cans and PETbottles for home consumption. Fountains also dispense them in
disposable containers Non-alcoholic soft drink beverage market can
be divided into fruit drinks and soft drinks. Soft drinks can be
further divided into carbonated and non-carbonated drinks. Cola,
lemon and oranges are carbonated drinks while mango drinks
come under non carbonated category.
The market can also be segmented on the basis of types of
products into cola products and non-cola products. Cola products
account for nearly 61-62% of the total soft drinks market. The
brands that fall in this category are Pepsi, Coca- Cola, Thumps Up,
Diet Coke, Diet Pepsi etc. Non-cola segment which constitutes 38%
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can be divided into 4 categories based on the types of flavors
available, namely: Orange, Cloudy Lime, Clear Lime and Mango.
non cola
product, 38
colaproduct, 62
non cola product
cola product
3.9 PRODUCTS & DISTRIBUTION
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Coca Cola Company manufactures and sells beverage concerates,
sometimes referred to as beverages bases and syrups, including
fountain syrups, and finished beverages.
As used in this report:
Concentrates means flavoring ingredients and depending
on the products, sweetners used to prepare syrups or
finished beverages;
syrups means the beverages ingredients produced by
combining concentrates and, depending on the product,
sweetners and added water;
Fountain syrups means syrups that are sold to fountain
retailers, such as restaurants, that use dispensing
equipment to mix the syrups with sparkling or still water at
the time of purchase to produce finished beverages that are
served in cups or glasses for immediate consumption;
Sparkling beverages means nonalcoholic ready to drink
beverages with carbonation, including energy drinks andcarbonated waters and flavored waters;
Still beverages means nonalcoholic beverages without
carbonation, including non-carbonated waters, flavored
waters& enhanced waters, juices & juices drinks, teas,
coffees, and sports drinks.
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3.10 MISSION, VISION & VALUES
Coca Cola mission, vision and values outline who they are, what
they seek to achieve, and how they want to achieve it. These
provide a clear direction for the Company and help ensure that
they are all working toward the same goals.
MISSION
Everything Coca Cola do is inspired by their enduring Mission:
To Refresh the World...in body, mind, and spirit.
To Inspire Moments of Optimism...through their brands and their action
To Create Value and Make a Difference...everywhere they engage.
VISION
To achieve sustainable growth, Coca Cola has established a
Vision with clear goals:
Planet : Being a responsible global citizen that makes a
difference.
Portfolio: Bringing to the world a portfolio of beverage
brands that anticipate and satisfy Peoples' desires
and needs.
Partners: Nurturinga winning network of partners and building
mutual loyalty. Profit: Maximizing return to shareowners while
being mindful of our
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VALUES
Coca Cola is guided by shared Values that they will live by as a company
and as individuals:
Leadership : The courage to shape a better future
Passion : Committed in heart and mind
Integrity : Be real
Accountability : If it is to be, it's up to me
Collaboration : Leverage collective genius
Innovation : Seek, imagine, create, delight
Quality : What we do, we do well
3.11 GET TO KNOW OUR LEADERS
Leading the Industry & Refreshing the WorldResponsibly
Since Coca Cola first soda fountain sales
in 1897, they have been a driver of
marketplace innovation and an investor in
local economies. Today they lead the
beverage industry with over 450 brands --
including four of the world's top-five
sparkling brands. But while their business
opportunities are enormous, theircommitment to their consumers and the
communities in which they operate is
even greater.
E. Neville Isdell, named chairman and
chief executive officer in June 2004, leads
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them into the new century with a firm
commitment to the values and spirit of
the world's greatest brand. With his
proven leadership and the talent and
experience of their management team,they will continue our mission to provide
quality beverages while helping to
improve lives around the world.
Board Of Directors:
E. Neville Isdell : - 12th Chairman of the Board of Directors &
CEO.
Muhtar Kent : - President & Operating Officer.
Herbert A. Allen : - President & CEO Allen & Company Inc.
Ronald W. Allen : - Advisory Director, Former Chairman of the
Board Allen & Co.
Cathleen P. Black : - President, Hearst Magazines
Barry Diller : - Chair of the Board & CEO Inter Active Corp.
Alexis M. Herman : - Chair & CEO New Ventures,LLC.
Donald R. Keough : - Non Executive Chair of the Board Allen & Co.
Inc.
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Donald F. McHenry : - Distinguished Proff. In the Practice of
Diplomacy &Internal
Sam Nunn : - Co-Chair & CEO Nuclear Threat Initiative.
James D. Robinson III : - General Partner, RRE Ventures, President, J. D.
Robinson, INC.
Peter V. Ueberroth : - Investor & Chairman, Contrarian Group Inc.
Jacob Wallenberg : - Chair of the Board, Investor AD.
James B. Williams : - Former Chairman of the Board & CEO Sun
Trust Bank Inc.
3.12 BEVERAGE PRODUCTS
Coca Cola Company continues to expand Its beverage portfolio, as
well as packaging options and sizes, in order to meet consumers'
evolving needs and preferences. Coca Cola currently offer more
than 2,800 beverage products around the world.
In addition to sparkling drinks, Coca Cola increasingly offer juice
and juice drinks, waters, sports and energy drinks, teas and
coffees, soy-based drinks and beverages with added nutritional
benefits. They market four of the world's top five nonalcoholic
sparkling brands: Coca-Cola, Diet Coke, Sprite and Fanta. In
2006, Coca Cola globally ranked:
No. 1 in Sales of Juice and Juice Drinks
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No. 1 in Sales of Ready-to-Drink Coffees and Teas
No. 2 in Sales of Sports Drinks
No. 3 in Sales of Water
Coca cola also continue to broaden the range of low- and no-calorie
alternatives that they provide to help people manage their caloric
intake. And they offer an increasing variety of package sizes to
allow consumers to manage their consumption. they continue to
expand into beverages with added health and nutrition benefits
such as vitamins and nutrients. Some examples around the world
include the following:
Health Works in Hong Kong
Ipsei in Germany
Minute Maid with added Vitamin D in the U.S.
Odwalla in the U.S.
Minute Maid ready-to-drink milk beverages in Mexico
Aquarius Active Diet functional water supplement in Japan
They are also conducting exploratory programs to help address
malnutrition with fortified products. Scientists working with their
Beverage Institute For Health and Wellness developed Nurisha, a
water-soluble powder of 12 vitamins and minerals to add to
beverages, and conducted clinical trials in Botswana and Peru.
Their first beverage fortified with Nurisha is now in trials in South
African schools, and they are looking for opportunities to expand it
and other fortified beverages in other countries.
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3.13 SWOT ANALYSIS
Strength
Coca Cola competitive strengths include leading brands with a highlevel of consumer acceptance, a worldwide network of bottlers &
distributors of company products, sophisticated marketing
capabilities; & a talented group of dedicated associates.
Weakness
Sales of Coca Cola ready-to-drink nonalcoholic beverages are
somewhat seasonal, with the second & third calendar quarters
accounting for highest sales volumes. The volume of sales in the
beverages business may be affected by weather conditions.
Opportunities
Over the next several years Soft Drinks Industrys growth is
expected to out pace the growth of the world economy. By 2010 is
projected to eclipse $650 billion in total revenue. There is
tremendous opportunity to grow our sparkling beverages in both
developed & emerging markets.
Threats
Coca Cola Company competes in the nonalcoholic beverages
segment of the commercial beverages industry. Based on internally
available data & a variety of industry sources, Coca Cola believe
that in 2007, worldwide sales of Company products accounted for
approximately 10% of total worldwide sales of nonalcoholic
beverages products. The nonalcoholic beverages segment of the
commercial beverages industry is highly competitive, consisting of
numerous firms.
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A STRONG YEAR
The following pages tell the story of a company delivering
consistent performance that is well-balanced across markets,
categories, customers and products -- a company that is moving
forward with a clear strategic agenda. In 2007, The Coca-Cola
Company earned $2.57 per share, an increase of 19 percent. Unit
case volume grew 6 percent. And net operating revenuesgrew 20
percent to $28.9 billion.
We took several key steps in 2007, including
strengthening our sparkling portfolio with new brands and
brand extensions;
expanding our still portfolio with strategic acquisitions and
innovations;
improving our capabilities in consumer marketing,
commercial leadership and franchise leadership;
Creating a more sustainable future through more efficient
energy, water and operational practices.
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3.14 BUILDING OUR CAPABILITIES
A year ago in this report, we said we were going to fuel growth by
creating inspirational consumer marketing, providing enhanced
value to millions of retail partners and to our bottling partners, who
make up the world's largest and most powerful beverage
distribution network.
The men and women of The Coca-Cola Company, working closely
with our dedicated bottling partners around the world, delivered on
our commitments with great discipline and skill. Our product mix is
the strongest it has ever been, our innovation pipeline is growing,
and our brands are winning again at the point of sale.
Our progress in consumer marketing and commercial leadership
has renewed interest in our expanding portfolio among shoppers,
retail customers and our bottling partners. Creative marketing is
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part of our DNA and has always been our core competency in eras
of success.
In the past year, with "The Coke Side of Life," Happiness Factory-
The Movie and other award-winning marketing programs, we
reinvigorated the energy and optimism at the heart of our brands.
We also invited our consumers to experience the magic and history
of the world's most valuable brand at the highly successful new
World of Coca-Cola, which opened this past year in Atlanta.
3.15 ENHANCING THE COMMUNITIES WE SERVE
We recognize that we cannot have a healthy and growing business
unless the communities we serve are sustainable themselves.
Careful consideration of environmental, economic and social
factors plays into all our decision making and resulted in a number
of new partnerships to support the health of our business and our
planet. Across the Coca-Cola system, we made significant progress
in reducing our water, packaging and energy imprint.
Water is essential to our business. In 2007, we set the ambitious
goal to return the water we use, in our beverages and in their
production, back to nature. And our expanded global partnership
with World Wildlife Fund (WWF) aims to help conserve seven of the
world's most important watersheds, as well as to further improve
water efficiency in our operations and strengthen our climate
protection initiatives. Additionally, we signed The CEO Water
Mandate, a partnership with the United Nations Global Compact
that commits companies to help protect and preserve freshwater
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resources by making water-resource management a strategic
priority throughout their operations and supply chain.
We see packaging not as waste, but as a valuable resource for
future use. In 2007, we established a goal of recycling or reusing
100 percent of our PET* packaging in the United States. We took an
important step toward this goal through a major investment in the
world's largest PET bottle-to-bottle recycling plant in South Carolina
and the launch of a new recycling business called Coca-Cola
Recycling LLC led by our bottling partner, Coca-Cola Enterprises
Inc. In India, we are partnering with the Indian Association of Plastic
Manufacturers in significant PET recycling initiatives in more than
100 locations across the country. And in Brazil, which recycles
nearly 50 percent of PET containers, the Company remains a long-
time supporter of CEMPRE, a nonprofit association dedicated to the
promotion of recycling and waste management.
We also are scaling up our efforts to reduce carbon emissions. We
are committed to growing our business, without growing our
carbon footprint. In 2007, we launched Project ESKO to reduce
emissions in manufacturing and drive productivity improvements.
For example, at our 2-million-square-foot world headquarters in
Atlanta, we are working to reduce energy consumption by 23
percent. These efforts are expected to eliminate more than 10,000
metric tons of carbon dioxide emissions each year, which is the
equivalent of removing 2,000 cars from the road. And we are using
our voice on the world stage to call for responsible standards on
greenhouse gas emissions through our support of the United
Nations Global Compact Caring for Climate leadership platform
and the Bali Communiqu.
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*Polyethylene terephthalate (PET)
Our commitment to being a responsible company includes being a
responsible employer. In 2007, we launched our global Workplace
Rights Policy and Human Rights Statement, guided by the
principles of the International Labour.
Organization and other well-known international organizations. Our
Workplace Rights Policy formalizes our long-standing commitment
to ensure that each of our 90,500 associates around the world is
treated with dignity and fairness.
3.16 THE ROAD AHEAD
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To reach our peak performance in 2008, we will focus on
five strategic priorities:
First, we will continue to grow our leadership in sparkling
beverages, the core of our business today and tomorrow. We know
there is tremendous opportunity to grow our sparkling beverages in
both developed and emerging markets. Second, we will drive even
faster growth in our still beverage portfolio by adding new
functional benefits, developing affordable formulations, pursuing
relevant bolt-on acquisitions and seeking margin enhancements.
Juice and juice drinks, sports drinks, water, coffees, teas and
emerging categories offer exciting opportunities for future growth
around the world.
Second, we will continue to generate and take advantage of the
balanced growth we have achieved across our portfolio and the
markets we serve. In the world's emerging economies, our
business is buoyed by growing urbanization, rising middle-class
consumers and the corresponding conversion to ready-to-drink
beverages that meet new lifestyle needs. In North America, our
flagship market, we will continue to focus on renewing the health of
our business.
3.17 OPERATING GROUP
The Operating Group of Coca-Cola. The map is segmented intoCoca Cola Operating Groups: Africa, Eurasia, European Union, Latin
America, North America, Pacific, Bottling Investments. Certain prior
year amounts have been reclassified to conform to the current year
presentation.
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1) In 2007, Coca Cola adopted Financial Accounting Standards
Board (FASB) Interpretation No. 48, "Accounting for Uncertainty
in Income Taxes" and recorded an approximate $65 million
increase in accrued income taxes in their consolidated balance
sheet for unrecognized tax benefits, which was accounted for as
a cumulative effect adjustment to the January 1, 2007 balance
of reinvested earnings.
2) In 2006, Coca Cola adopted Statement of Financial Accounting
Standards (SFAS) No.158, "Employers' Accounting for Defined
Benefit Pension and Other Postretirement Plans -- an
amendment of FASB Statements No. 87, 88, 106, and 132(R)."3) Coca Cola adopted FASB Staff Position (FSP) No. 109-2,
"Accounting and Disclosure Guidance for the Foreign Earnings
Repatriation Provision within the American Jobs Creation Act of
2004" in 2004. FSP No. 109-2 allowed the Company to record
the tax expense associated with the repatriation of foreign
earnings in 2005 when the previously unremitted foreign
earnings were actually repatriated.
4) Coca Cola adopted FASB Interpretation No. 46(R), "Consolidation
of Variable Interest Entities," effective April 2, 2004.
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3.18 ORGANIZATIONAL STRUCTURE
Coca Cola in India
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3.19 RED i.e... A Right Execution Daily
3.19.1 CONCEPT OF RED
Hindustan Coca Cola Beverages Pvt Ltd., India division under
Eurasia Operating Group has been working on RED i.e. Right
Execution Daily since FEB 2006.
Coca Cola Company believes that its success depends on their
ability to connect with consumers by providing them with a wide
variety of choices to meet their desires, needs and lifestyles
choices. Company success further depends on the ability of their
people to execute effectively, every day.
3.19.2 DETAIL ANALYSIS OF RED: -
Right Execution Daily is segregated under three important point
they are as follows:
VisiCooler: -
Visicooler is the Sales Generating Assets, which not only make the
beverages product chilled which the company served its customers
at the purchase point but also attract the number of shoppers or
consumers in a given universe to buy company products.
In the visicooler, attention are given on the following points: -
The visicooler is as per standard or not.
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The visicooler as per prime position or not.
Is the visicooler in a working condition?
Is the visicooler light working?
Is the visicooler 100% pure?
Is the visicooler brand order compliant?
Availability: -
Under Availability, company ensures that their all products are
available at the shop as per the standards of the company toserves the consumers or the shoppers. The main focuses of
Availability are as follows: -
The company products are available at the shop in full flavor
& range.
Consumers have enough choice to select the companys
beverage products as per their desire. 10 to 15% of total shoppers are those who drink only
particular brand & particular brand & particular flavor. So,
company doesnt want to loose that consumer also.
Activation: -
Activation is the important ingredients under RED. It is a
techniques by which the sales are generated. It is a complex set of
activity by which the shoppers are stimulated to come at the shop.
By proper activation buyers are induced to come at the purchase
point.
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3.19.3 Important tools for activation
Important tools for activation are Counter Top, Aerial Mobile
Hanger, Crate Display, Road Standee, Flange, Signage, Branded
Menu Cards, Combo Communication, Flex or Glow Sign Board,
Three Tire Display Rack, Price Communication.
Under the Activation, the attention is given to ensure the
following points at the purchase point: -
Prices of HCCBPL products communicated in a clear & visible manner.
DPS/Flex Board/Glow Sign Board, Flange, or Road Standee, at least 1,
should be in a proper condition.
Ariel Mobile Hanger with at least 4 mobiles displayed at stores front in
Convenience Stores.
OBM/Drinking Shot Communication present at each store.
Table Top display unit/Hanging Rack, at least 1 should be pure & should be
at least 50% charged in Convenience Stores.
Self Display Rack in which minimum 8 facings of any PET displayed &
visible in Grocery.
Rack should be pure & should be at least 50% full in Grocery.
Combo Communication should be present in E&D.
Branded Menu Cards with KO (cola) Beverages Menu (at least 5 MenuCards)/Menu Board (at least 1) with KO beverages listing.
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3.19.4 TOOLS USED FOR CONTROL UNDER RED
Market Developer RED Tracker
Survey conducted by Individual Agency
Market Developer RED Tracker
It is a tool by which the Market Developer, checks its performance. It shows
where the Market Developer is put their efforts, by which the RED Score will be
increasing. It throws light on, where are the Execution Team lacking. It also aids
to the Management in tuning the Market Execution Team. There are two parts of
the Market Developer RED tracker: -
Market Developer Permanent Journey Plan
It is a tool, which fix the activities of the Market Developer for the given period.
In the Market Development Permanent Journey Plan, the information about the
following things is given: -
Permanent Journey Plan for the Market Developer
Name of the Market Developer
Distributor/Direct Route Name
Sales Team Leader Name
Sales Trainer Name
The Town/City where the execution plans are executed.
Month of the Execution Plan
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No. Of Outlet visited at a particular date
Daily Market Report
It is a survey conduct by the Market Developer himself.Market Developer has to prepare this Report before he starts
his execution activities at the Customer Place. It helps to get
the actual figure & also help to check the execution impact of
the previous day.
3.19.5 RED SCORING
RED Scoring is the techniques by which the quality of services &
performance executed by the companys personnel are
enumerated in terms of numbers.
The total marks assigned under RED are 100 and these total marks
are segregated among the three factors of the RED, which are as
follows: -
VISICOOLER = 30 MARKS
AVIABILITY = 50 MARKS
ACTIVATION = 20 MARKS
For RED Scoring sheet: Please refer AppendixPoint No. 7.3
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3.21 SURVEY REPORT CONDUCTED BY INDIVIDUALAGENCY
FOR THE MONTH MARKS
APRIL 34.5MAY 22.3JUNE 30.1
0
5
10
15
20
25
30
35
APR
MA
J UN
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CHAPTER 4
DATA COLLECTION, ANALYSIS &
INTERPRETATION
4.1 INTRODUCTION:
Both Primary as well as secondary data has been collected. Here I
am going to give the analysis of Primary data first and then the
analysis of secondary data will follow.
4.2 ANALYSIS OF PRIMARY DATA:Primary data is in the form of a questionnaire which has been
collected by asking civilians to fill in a questionnaire. Below given is
the analysis of many of the questions in the Questionnaire. The
Questionnaire is present in the Appendix.
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In the above fig. I have done survey on the basis of
age group15-25, 26-35, 36-45, 46-55 where the no. of
consumers are 68, 41, 23, 18 respectively.
Question No. 1.b)..Refer question in Appendix.
Analysis:
Table: On the basis of Gender
Table 4.2.2.b
Figure: On the basis of Gender
Fig. 4.2.2.b
Interpretation:
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Gender No. of Persons
Male 120
Female 30Total 150
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In the above fig. the respondents are grouped on the basis
of gender in which male corresponds to 120 and female 30.
Question No. 1.c)..Refer question in Appendix.
Analysis:
Table: On the basis of Occupation
Table 4.2.3.c
Figure: On the basis of Occupation
Fig. 4.2.3.c
Interpretation:
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Occupation No. of Persons
Student 45Others 29
Servicemen 46Businessmen 30Total 150
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In the above fig. respondents are classified on the basis of
occupation in which there are 45 students, 46 servicemen,
30 businessmen and the rest 29.
Question No.2..Refer question in Appendix.
Analysis:
Table: On the basis of Preference
Table 4.2.2
Figure: On the basis of Preference
Fig. 4.2.2
Interpretation:
In the above fig., 131 repondents take beverages and the
rest dont prefer to take.
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Yes / No No. of Respondents
Yes 131
No 19Total 150
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Question No. 3..Refer question in Appendix.
Analysis:
Table: On the basis of Choice
Table 4.2.3
Figure: On the basis of Choice
Fig. 4.2.3
Interpretation:
In the above fig., most repondents (i.e) 57, prefer to take
Coca Cola , 39 Frooti, 31 Pepsi and others 23.
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Type of Cold Drink No. of Respondents
Coca-Cola 57Pepsi 31Frooti 39Others 23
Total 150
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Question No. 5..Refer question in Appendix.
Analysis:
Table: On the basis of Likeness
Table 4.2.5
Figure: On the basis of Likeness
Fig. 4.2.5
Interpretation:
In the above fig., 53 people like to take Maaza, 45 Thumps
up, 30 Coca Cola and 22 Sprite.
Question No. 6..Refer question in Appendix.
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Type of Cold Drink No. of Respondents
Thumps Up 45Coca Cola 30
Sprite 22Maaza 53Total 150
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Analysis:
Table: On the basis of characteristics
Table 4.2.6
Figure: On the basis of characteristics
Fig. 4.2.6
Interpretation:
In the above fig., almost everyone prefers to take the
beverages on th basis of Taste, then quality, thirdly toquench thirst and lastly for its benefits.
Question No. 7..Refer question in Appendix.
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Characteristics No. of Respondents
Quality 40Taste 78
Benefit 10To quench thirst 22
Total 150
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Analysis:
Table: On the basis of Sources of Beverages
Table 4.2.7
Figure: On the basis of characteristics
Fig. 4.2.7
Interpretation:
In the above fig., consumers know about the product thru
advertising that is 100 respondents, 39 thru friends, 1 thru
newspapers and the rest from other means.
Question No. 8..Refer question in Appendix.
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Sources No. of Respondents
Advertising 100Friends 39
Newspapers 01Others 10Total 150
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Analysis:
Table: On the basis of Urge( Prefer More Often)
Table 4.2.8
Figure: On the basis of Urge( Prefer More Often)
Fig. 4.2.8
Interpretation:
In the above fig., 43 prefer to take Thumps up and the 2nd
is 37 Maaza Fans
Question No.10..Refer question in Appendix.
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Type of Cold Drink No. of Respondents
Thumps Up 43Limca 12Fanta 12Maaza 37Sprite 21
Coca Cola 25Total 150
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Analysis:
Table: On the basis of Satisfaction of availability
Table 4.2.10
Figure: On the basis of Satisfaction of availability
Fig. 4.2.10
Interpretation:
In the above fig., 113 respondents are satisfied with the
availability offered by the Coca Cola Company and the rest
dont prefer it.
Question No.11..Refer question in Appendix.
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Satisfaction ofavailability
No. of Respondents
Yes 113No 37
Total 150
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Analysis:
Table: On the basis of right condition of product
Table 4.2.11
Figure: On the basis of right condition of product
Fig. 4.2.11
Interpretation:
In the above fig., 113 respondents find Coca Cola product in
the right condition and 37 didnt find it.
Question No.13..Refer question in Appendix.
Analysis:
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Right condition ofProduct
No. of Respondents
Yes 113No 37
Total 150
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Table: On the basis of problem with the price tag affixed
Table 4.2.13
Figure: On the basis of problem with the price tag
affixed
Fig. 4.2.13
Interpretation:
In the above fig., 64 repondents have issues regarding the
price affixed by the Company and 51 are not while the restare in doubt.
Question No.14..Refer question in Appendix.
Analysis:
DBAR, SSGMCE, SHEGAON Page 54
Problem with theprice tag affixed
No. of Respondents
Yes 64No 51
Cant Say 35Total 150
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Table: On the basis of factor
Table 4.2.14
Figure: On the basis of problem with the factor
Fig. 4.2.14
Interpretation:
In the above fig., 64 repondents take beverages on the
personal front while 50 others take it to remain chill while
the others take it on other basis.
Question No.15..Refer question in Appendix.
Analysis:
DBAR, SSGMCE, SHEGAON Page 55
Factor No. of Respondents
Person Factor 64Advt. Factor 20
To remain Chill 50Parties 16Total 150
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Table: On the basis of purchase quantity
Table 4.2.15
Figure: On the basis of purchase quantity
Fig. 4.2.15
Interpretation:
In the above fig. 74 respondents take 200ml while 300ml is
preferred by 44 others, 500ml by 22 others and the rest 10
on 1.5 litres.
Question No.17..Refer question in Appendix.
Analysis:
DBAR, SSGMCE, SHEGAON Page 56
Quantity No. of Respondents
200 ml 74300 ml 44500 ml 22
1.5 litres 10Total 150
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Table: On the basis of purchase decisions
Table 4.2.17
Figure: On the basis of purchase decisions
Fig. 4.2.17
Interpretation:
In the above fig., 95 people take it on own judgment, 24 by
friends, 14 by shopkeepers, 12 by family members and therest five members.
Question No.18..Refer question in Appendix.
Analysis:
DBAR, SSGMCE, SHEGAON Page 57
Decision Maker No. of Respondents
Own Judgement 95friends 24
Family Members 12Shopkeeper 14Any Other 05
Total 150
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Table: On the basis of brand switching
Table 4.2.18
Figure: On the basis of brand switching
Fig. 4.2.18
Interpretation:
In the above fig., majority 93 will switch over to the other
brand, 35 will not switch over and the rest cant say
anything.
Question No.19..Refer question in Appendix.
Analysis:
Table: On the basis of awareness of promotional schemes
DBAR, SSGMCE, SHEGAON Page 58
Go for BrandSwitching?
No. of Respondents
Yes 93No 35
Cant Say 22Total 150
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Table 4.2.19
Figure: On the basis of awareness of promotional
schemes
Fig. 4.2.19
Interpretation:
In the above fig., 95 people are aware of the promotional
schemes while he rest are not aware.
Question No.20..Refer question in Appendix.
Analysis:
Table: On the basis of activation board attraction
DBAR, SSGMCE, SHEGAON Page 59
Awareness ofPromotional
Schemes
No. of Respondents
Yes 95
No 55Total 150
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Table 4.2.20
Figure: On the basis of activation board attraction
Fig. 4.2.20
Interpretation:
In the above fig., 75 people get attracted on account of
activation boards while 36 dont get attracted and the rest
39 didnt notice it.
Question No.22..Refer question in Appendix.
Analysis:
Table: On the basis of properly visualizing the visicooler
DBAR, SSGMCE, SHEGAON Page 60
Go for BrandSwitching?
No. of Respondents
Yes 75No 36
Didnt Notice 39Total 150
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Table 4.2.22
Figure: On the basis of properly visualizing the
visicooler
Fig. 4.2.22
Interpretation:
In the above fig., 79 see the visicooler in proper condition
while the rest see it frequently, 21 are unable to say, 13
see it hardly ever while the rest 7 never see.
CHAPTER 5
CONCLUSIONS & SUGGESTIONS
DBAR, SSGMCE, SHEGAON Page 61
See Visicooler inproper order?
No. of Respondents
Absolutely 79Yes, but not
always
30
Hardly ever 13Cant say, maybe 21
Never 07Total 150
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5.1 CONCLUSIONS:
The outcome of any research is the systematic and well conclusion
(i.e) what one can gain from it. This report is truly a unique
specimen of the aforementioned statement. Efforts in the form of
Survey and survey data have been collected after lot of hectic work
spanning may days. So I have done my level best in going ahead
with this project and I take the honour of undertaking this research.
After analysis & interpretation, I came to know that:
1) Most of the respondents prefer to take the beverage on the
basis of taste.
2) Out of the whole lot of the Coca Cola products most of the
people prefer to take Maaza in Large quantities.
3) Majority of the people know the beverages of Coca Cola thru
advertisements.
4) It is heartening to notice that the availability of the Coca Cola
Product is excellent.
5) The Coca Cola products are always found in its optimum
condition in which it is expected to be.
6) It has come to my notice that most of the customers are
unsatisfied with the price of the beverages.
7) Almost all the respondents take the beverages on the basis
of personal judgment.
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8) Also it is good to observe that most of the people are aware
of the promotional schemes offered by the Company.
9) All the products in the Visicooler are kept in a systematic
way(CLOJ).
10) It has been observed that most of the people visualize
the activation boards properly in front of the Outlets.
5.2 SUGGESTIONS:
1) Well, I would advise the Company to reduce the price affixed
to each and very of beverages so that all the classes and
categories of the people can have the pleasure of drinking
the Coca Cola product.
2) Most of the respondents wants to increase the flavours of the
Coca Cola Ionized beverages as they have been consuming
the same flavor over a period of time.
3) Promotion and promotional schemes need to be propagated
in the rural areas so as to tap the unsaid and unclaimed
potential of the rural life and habitat.
CHAPTER 6
BIBLIOGRAPHY
6.1 BOOKS
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1) Philip Cotler, Principle of Marketing
Management, 5th Edition, Prentice Hall of India
Pvt. Ltd., New Delhi.
2) Ramaswamy, Marketing Management,
6.2 WEBSITES
www.financialexpress.com
www.businessworld.com
www.cocacolacompany.com
www.cocacolaindia.com
DBAR, SSGMCE, SHEGAON Page 64
http://www.financialexpress.com/http://www.businessworld.com/http://www.cocacolacompany.com/http://www.cocacolaindia.com/http://www.financialexpress.com/http://www.businessworld.com/http://www.cocacolacompany.com/http://www.cocacolaindia.com/ -
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CHAPTER 7
APPENDIX
7.1 Questionnaire
Dear Respondent,
A survey is being carried out on Impact of RED-Right
Execution Daily on the sales of Coca-Cola product: A case study of
PATNA MARKET. It is the part of my academic, which is carried
under my Department of Business Administration and Research,
S.S.G.M.C.E.SHEGAON. I will be thankful if you would please convey
yours views on the following questions referred and Co-operate me
for bringing a grand success.
NEERAJ
KUMAR
[ M.B.A
Marketing]
1. Consumer details:-
a) Name:-
b) Age:-
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c) Gender:-
d) Occupation:-
.
e) Address:-
2. Do you take any beverage or not?
a) yes [ ] b) no [ ]
3. Which beverages do you prefer to take?
a) coca-cola [ ] b) pepsi [ ] c) frooti [ ] d) real juice [ ]
4. Do you know anything about flavours of beverages of coca-cola?
a) coke [ ] b) lemon [ ] c) orange [ ] d) juicy [ ]
5. Which flavour do you like the most?
a) thumps-up [ ] b) coca-cola [ ] c) sprite [ ] d) maaza [ ]
e) others [ ]
6. You take beverages on what basis?
a) quality [ ] b) taste [ ] c) benefits [ ] d) to quench thirst [ ]
7. From what sources you know about the beverages?
a) advertising [ ] b) friends [ ] c) newspapers [ ] d) others [ ]
8. Out of the beverages given below which one do you prefer more often:- a)
Thumps up [ ] b) Limca [ ] c) Fanta [ ] d) Maaza [ ]
e) Sprite [ ] f) Coca-Cola [ ]
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9. How many times do you consume the beverages in a day?
a)once [ ] b) twice [ ] c) thrice [ ] d) more than four times [ ]
10. Are you satisfied with the availability offered by the coca-cola company of
the selected beverages types?
a) yes [ ] b) no [ ]
11. Do you find coca-cola product in the right condition when you ask for it? a)
yes [ ] b) no [ ]
12. Do you prefer to recommend the coca-cola beverages to your friends or
family members?
a) yes [ ] b) no [ ]
13. Do you have any problem regarding the price affixed by the price tag of
coca-cola product?
a) yes [ ] b) no [ ] c) cant say [ ]
14. You take beverages on account of which factor?
a) personal factor [ ] b) advertisement impact [ ]
c) to remain chill [ ] d) parties [ ]
15. You purchases coca-cola bottles in what quantity?
a) 200ml [ ] b) 300ml [ ] c) 500ml [ ] d)1.5ltrs[ ]
16. Do you prefer to stock coca-cola product at homes to take a stand when you
desire?
a) yes [ ] b) no [ ]
17. Who is in your opinion taking decision relating to purchase?
a) own judgment [ ] b) friends [ ] c) family members [ ] d) shop
keepers [ ] e) any others [ ]
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18. If the current brand is not available then will you switch over to the other
brand?
a)yes [ ] b) no [ ] c) cant say [ ]
19. Are you aware of any promotional schemes offered by the company for you?
a) Yes [ ] b) no [ ]
20. Do you visualize any attractions in the form of activation boards or hoardings
or banners in front or above the outlets in which cold drinks from the Coca
Cola Inc. are being sold?
a) Yes [ ] b) No [ ] c) Didnt notice [ ]
21.Whether activation boards or hoardings or banners
encourages you to consume Coca-Cola?
a)Always [ ] b)Sometimes [ ] c)Rarely [ ]
22.When inside any Coca Cola Drink Outlet, do you see the
Visicooler in proper condition?
a) Absolutely [ ] b) Yes, but not always! [ ] c) Hardly ever [ ]
d) Cant say, maybe! [ ] e) Never [ ]
23.Do you suggest any improvement in the current version of coca-
cola beverages (please specify):-
....................................
..
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7.2 FINANCIAL OVERVIEW OF COCA-
COLA COMPANY:
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7.2.1 Unit Case Data
Year Ended
December 31,2007 2006 2005 2004 2003
Unit Case Volume (in
billions)22.7 21.4 20.6 19.8 19.4
7.2.2 Selected Financial Data
Year Ended
December 31,
2007
1
2006
2
2005
3
20043
,42003
(in millions except per share data)
7.2.3 SUMMARY OF OPERATIONS
Net operating
revenues$
28,8
57$
24,0
88$
23,1
04$
21,74
2$
20,8
57
Cost of goods sold10,4
06
8,16
4
8,19
57,674
7,77
6
Gross profit18,4
51
15,9
24
14,9
09
14,06
8
13,0
81
Selling, general and
administrative
expenses
10,9
45
9,43
1
8,73
97,890
7,28
7
Other operating
charges254 185 85 480 573
Operating income7,25
2
6,30
8
6,08
55,698
5,22
1
Interest income 236 193 235 157 176
Interest expense 456 220 240 196 178
Equity income -- net 668 102 680 621 406
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expenditures
Total assets
43,26
9
29,96
3
29,4
27
31,44
1
27,41
0
Long-term debt 3,277 1,3141,15
41,157 2,517
Shareowners'
equity
21,74
4
16,92
0
16,3
55
15,93
5
14,09
0
NET CASHPROVIDED BY
OPERATING
ACTIVITIES
$ 7,150 $ 5,957 $6,42
3$ 5,968 $ 5,456
7.2.7 Unit Case Data
Year Ended
December 31,
2007 2006 2005 2004 2003
Unit Case Volume
(in billions)22.7 21.4 20.6 19.8 19.4
7.2.8 Selected Financial Data
Year EndedDecember 31,
20071 2006220053
20043,4
2003
(in millions except per share data)
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7.2.9 SUMMARY OF OPERATIONS
Net operating
revenues$
28,85
7$
24,08
8$
23,1
04$
21,74
2$
20,85
7
Cost of goods sold10,40
68,164
8,19
57,674 7,776
Gross profit18,45
1
15,92
4
14,9
09
14,06
8
13,08
1
Selling, general
and administrativeexpenses
10,945 9,431 8,739 7,890 7,287
Other operating
charges254 185 85 480 573
Operating income 7,252 6,3086,08
55,698 5,221
Interest income 236 193 235 157 176
Interest expense 456 220 240 196 178
Equity income --
net668 102 680 621 406
Other income
(loss) -- net173 195 (93) (82) (138)
Gains on
issuances of stock
by equity
investees
-- -- 23 24 8
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Income taxes 1,892 1,4981,81
81,375 1,148
Net income $ 5,981 $ 5,080 $4,87
2$ 4,847 $ 4,347
Average shares
outstanding
2,313 2,3482,39
22,426 2,459
Average shares
outstanding
assuming dilution
2,331 2,3502,39
32,429 2,462
7.2.10 PER SHARE DATA
Basic net income $ 2.59 $ 2.16 $ 2.04 $ 2.00 $ 1.77
Diluted net
income2.57 2.16 2.04 2.00 1.77
Cash dividends 1.36 1.24 1.12 1.00 0.88
Closing market
price on
December 31
61.37 48.2540.3
141.64 50.75
7.2.11 TOTAL
MARKET VALUE
OF COMMON
STOCK
$142,2
89$
111,8
57$
95,5
04$
100,3
25$
123,9
08
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7.2.12 BALANCE SHEET DATA
Cash, cash
equivalents and
current
marketable
securities
$ 4,308 $ 2,590 $4,76
7$ 6,768 $ 3,482
Property, plant
and equipment --net 8,493 6,903
5,83
1 6,091 6,097
Depreciation 958 763 752 715 667
Capital
expenditures1,648 1,407 899 755 812
Total assets
43,26
9
29,96
3
29,4
27
31,44
1
27,41
0
Long-term debt 3,277 1,3141,15
41,157 2,517
Shareowners'
equity
21,74
4
16,92
0
16,3
55
15,93
5
14,09
0
NET CASH
PROVIDED BY
OPERATING
ACTIVITIES
$ 7,150 $ 5,957 $6,42
3$ 5,968 $ 5,456
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7.3 RED SCHORING SHEETS
7.3.1 RED SCHORING SHEET (Diamond):
About VisiCooler
Diamond
Q.
No
E&D Groce
ry
Convenie
nce
Remarks
1. Is a Coca Cola
Visi/Chest-cooler
present?(if answeris
No. skip questions 2-7)
2. Is the Visi/Chest-cooleras per standard? 3 3 3 Low Income: 9/10.5/20Med/High
Income20/30cs.For
Chest Cooler-10cs+
3. Is the visicooler in the
prime position?
7 7 7 All channels: At Entranc
Outside Shop. Addition
only for E&D outlets-if f
face visible from main
dining area. No point foChest Cooler.
4. Is the Visi/Chest-cooler
in a working condition?
2 2 2 Should be able to chill
products. Switched off
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coolers deemed as not
working. If cooler is in
working condition & the
is power cut ,marked a
working.
5. Is the Visicooler light
working?
2 2 2 Light should switch on.
points if light is in work
condition, but switch of
No points for Chest Coo
6. Is the Visi/Chest Cooler
100% pure?
10 10 10 Coolers should have on
Coca Cola Company ins
7. Is the Visi-cooler brand
order complaint?
6 6 6 As per note on CLOJ-K
brand order. No points
Chest-Cooler.
TOTAL 30 30 30
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7.3.2 RED SCHORING SHEET (Diamond): -
About Availability
Diamond
Q.N
o
E&D Grocer
y
Convenien
ce
Remarks
1. Sparkling Soft Drink(SSD) 200 or 300 ml
(Cola + 3)
20 20 Min. 6 bottles per bra(Chilled). Can have C
+ 3 in any pack size
(200ml or 300ml).A m
packs
(200ml+300ml)wont
allowed.
2. SSD, Mobile PET
500/600 ml (Cola +3)
12 18 12 Only SSD: Min 6 bott
per brand, Chilled for
E&D/Convenience, &
Chilled or warm for
Grocery.
3. Maaza RGB (200 or
250 ml)
5 5 Min. 6 bottles (chilled
either of the pack (20
250 ml).
4. Maaza TP 200 ml
available
3 3 Min. 6 packets chilled
5. Juice Mobile (2
flavours)
6 6 6 Min.6 bottles (chilled
6. Juice Large PET
(2 flavours)
6 Min. 6 bottles (Chilled
warm)
7. Can (Diet Coke +1) 4 4 Min. 6 cans (chilled)
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8. Large PET 1.25 ltr /
1.5 ltr / 2 ltr (Cola + 3)
20 Min. 6 bottles per bra
(Chilled or Warm)
TOTAL 50 50 50
7.3.3 RED SCHORING SHEET (Diamond): - About Activation
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E&D
1. Branded Menu
cards with KO
Beverages Menu
(at least 5 Menu
Cards) /Menu
Boards (at least 1)
with KO Beverages
Listing
5 Any one Should have
KO Beverages
Listing.
2. Combo
Communication:
Combo
standee/Combowall hanging/Menu
Board (at least 1 of
the 3 options)
5 At least One of the
options given.
3. Flange, Road
Standee, Flex, GSB,
(at least 1 of the 4).
3 At least One of the 4
options given.
Grocery
4. Is there a 3 tier
Display Rack with
header present? (Ifanswer is No, skip
question 5).
5. Is the Rack Pure &
Charged? (Should
be pure & should
be at least 50%
full).
8 100% pure & at least
50% charged & with
header otherwise no
score
6. Shelf Display (other
than Rack). Min. 8
facings of any PET
displayed & visible.
5 Should be arranged
display.
Convenience
7. Table Top Display
Unit/or hanging
Rack (at least 1,
should be pure & at
least 50%
charged).
5 Should be 100% pure
, charged at least
50% , moreover, it
should be on /near
the front counter,
where it is easily
visible to the
customer
8. Aerial Mobile
Hanger
5 With at least 4
mobiles display at
storefront.
9. DPS/Flex Board,
GSB, Flange, or
Road Standee.
3 At least 1 should be
in a proper condition.
All
Chann
els
10. OBM/Drinking Shot
Communication.
3 3 3 Can be a Separate
communication or a
part of any activation
material relevant to
channel.
11. Are prices of HCCBPLproducts communicated in a
clear & visible manner?
4 4 4 Any price communicationeither in the form of Visi-
Cooler price strips, poste
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7.3.4 RED SCHORING SHEET (Gold): -
About VisiCooler
Gold
Q.
No
E&D Groce
ry
Convenie
nce
Remarks
1. Is a Coca Cola
Visi/Chest-cooler
present?(if answeris
No. skip questions 2-7)
2. Is the Visi/Chest-cooler
as per standard?
3 3 3 Low Income: 9/10.5/20
Med/High
Income20/30cs.For
Chest Cooler-10cs+
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IMPACT OF RED ON THE SALE OF COCA COLA
PRODUCT: A STUDY IN PATNA MARKET2008 - 09
3. Is the visicooler in the
prime position?
7 7 7 All channels: At Entranc
Outside Shop. Addition
only for E&D outlets-if f
face visible from main
dining area. No point fo
Chest Cooler.
4. Is the Visi/Chest-cooler
in a working condition?
2 2 2 Should be able to chill
products. Switched off
coolers deemed as not
working. If cooler is in
working condition & the
is power cut ,marked a
working.
5. Is the Visicooler light
working?
2 2 2 Light should switch on.
points if light is in work
condition, but switch of
No points for Chest Coo
6. Is the Visi/Chest Cooler
100% pure?
10 10 10 Coolers should have on
Coca Cola Company ins
7. Is the Visi-cooler brand
order complaint?
6 6 6 As per note on CLOJ-K
brand order. No points
Chest-Cooler.
TOTAL 30 30 30
DBAR, SSGMCE, SHEGAON Page 82
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8/7/2019 red-Coca Cola Final Dissertation(2)
83/93Thanda Matlab, Coca
IMPACT OF RED ON THE SALE OF COCA COLA
PRODUCT: A STUDY IN PATNA MARKET2008 - 09
7.3.5 RED SCHORING SHEET (Gold): -
About Availability
Gold
Q.N
o
E&D Grocer
y
Convenien
ce
Remarks
1. Sparkling Soft Drink
(SSD) 200 or 300 ml
(Cola + 3)
20 20 Min. 6 bottles per
brand (Chilled). Can
have Cola + 3 in any
pack size (200ml or
300ml).A mix packs
(200ml+300ml)wont
be allowed.
2. SSD, Mobile PET
500/600 ml (Cola +2)
15 18 15 Only SSD: Min 6 bott
per brand, Chilled for