redesigning your healthcare website? start with a content strategy

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Healthcare website redesigns: Start with a content strategy ...not a web designer... Monday, October 7, 2013

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Page 1: Redesigning your healthcare website? Start with a content strategy

Healthcare website redesigns:Start with a content strategy

...not a web designer...

Monday, October 7, 2013

Page 2: Redesigning your healthcare website? Start with a content strategy

A marketing team goes into a room with a web design firm. Months later, they come out with a site.

Website designers don’t:✓Develop or edit content✓Figure out your organization’s goals✓Know your target audience ✓Like tons of major revisions

Here’s the problem…

Unless they can charge

Monday, October 7, 2013

Page 3: Redesigning your healthcare website? Start with a content strategy

Calling the web designer first is like building a house with an interior designer instead of an architect

You need something to design first,

the content

Monday, October 7, 2013

Page 4: Redesigning your healthcare website? Start with a content strategy

“But we already have content”

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Is the current web content still relevant?

Did you talk with any patients or other members of your target audience to develop this content?

Does the still content drive traffic and influence target audience to act?

Do the main landing pages rank high on search engines for relevant key terms?

Okay. Consider these questions:

Monday, October 7, 2013

Page 5: Redesigning your healthcare website? Start with a content strategy

If the answer to all of these questions is yes, then call the web design firm.

If the answer is no, Here are 5 reasons why your

healthcare organization needs a content strategy first:

Monday, October 7, 2013

Page 6: Redesigning your healthcare website? Start with a content strategy

1) To avoid guessing

Know exactly what information your patients need and how to give it to

them in 3 clicks or less

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Monday, October 7, 2013

Page 7: Redesigning your healthcare website? Start with a content strategy

2) To prioritize

It’s easy to say, “We want this… and this…and that on the website.” But...

That rules out obese websites with unnecessary content. A content strategy focuses on the healthcare organization’s

goals and the patients’ needs. That’s it.  

52%of smartphone owners use their phones for health information

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Monday, October 7, 2013

Page 8: Redesigning your healthcare website? Start with a content strategy

3) To get patient and stakeholder input

The best way to know what patients and stakeholders expect on the website:

Research it before launch

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Monday, October 7, 2013

Page 9: Redesigning your healthcare website? Start with a content strategy

4) To determine how the site should function

Such as...How will people find the key landing pages?

Scroll, hover, click or slide to navigate?

How should the site work on mobile devices?

What about graphics, photos, and videos?

Who will manage the site?

What should the SEO tags and key terms be?

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Monday, October 7, 2013

Page 10: Redesigning your healthcare website? Start with a content strategy

5) To save time, money and stress

Content strategies help healthcare organizations avoid building ineffective sites and then backtracking to fix them.

And paying for it by the hour

: S T A R T W I T H A C O N T E N T S T R A T E G Y

Monday, October 7, 2013

Page 11: Redesigning your healthcare website? Start with a content strategy

When your healthcare organization...

✓ Has a thorough content strategy✓ And awesome, engaging, near-

final drafts of content

THEN, call the web design firm

Monday, October 7, 2013

Page 12: Redesigning your healthcare website? Start with a content strategy

Thanks!

C a r e C o n t e n t . c o m

Monday, October 7, 2013