Reference Data Management

Accurate, Responsive, Transformed

Reference Data Management the way we do it

In the Global FinancialMarkets information is king and theorganizations that havequick and easy accessto high-quality data will win out in theseturbulent times.

Effective data management calls for a seamless integration between all elements of the overall datamanagement lifecycle.

•strategy

•governance

•operations

•review, analysis and actions.

No matter where you work withinfinancial services your job will haveinformation at its core and every jobdepends on ready access to accurate,reliable, timely and relevant data.

The demand for aligned andcentralized financial data underliesevery process within Securities andInvestments firms. Indeed regulatoryacts such as MiFID, Sarbanes-Oxley,Basel II, the U.S. Patriot Act, U.K.Money Laundering and the Securityand Exchange Commission'sRegulation NMS mandate financialinstitutions to maintain highlyaccurate data.

The ART of Reference Data Management:Accurate, Responsive, Transformed

A Reference Data Management framework for the Data Management life-cycle

Accurate, Responsive, Transformed

Plan• Define data strategy

• Devise multi-channel alignment plan

• Develop data management deployment roadmap

QualityScalabilityFlexibilityEfficiency

Improve• Analyze data

• Identify root cause for failure

• Validate Data Models

• Drive Improvement Programs

Structure • Align Organization to business goals

• Develop review and measurement guidelines

Execute • Source & Authenticate data

• Input, Aggregate, Validate & Distribute

• Deploy data management tools

• Workflow and quality management

Strate

gy Governance

Review, Analysis

and Actions Operat

ions

Capgemini’s Global RDM BPO Services Capgemini’s Global Reference DataManagement BPO services delivers datamanagement services for all referencedata asset classes and data types thatare used and processed by financialinstitutions. Our services include:

- Managed RDM Services - sourcing,input, aggregation and validation ofreference data

- Data integrity services involvingmanual and automated cleansing of enterprise data

- Data analytics BPO services thatdelivers operational improvementsthrough business insight.

Capgemini's Global RDM BPO services

• Data Sourcing

• Data input, aggregation and validation

• Data Quality Management

Securities Data Client and Counterparty data

Pricing Data Corporate Actions

Asset / Data Classes supported

• Manual Data Cleansing

• Metadata management

• Automated data cleansing and profiling

• Risk Management Analytics

• Finance and Investment Analytics

• Operations Analytics Services

ManagedRDM Services

Data Integrity Services

Data Analytics BPO

Our solutions are designed to reduceyour costs, improve the quality andbreadth of your data and to increaseits accuracy, resilience and timelinesswhilst you can continue to retainownership of the processes.

Capgemini's Global BPO Services Portfolio RDM BPO is part of our KnowledgeProcess Outsourcing area which is a subset of our global BPO servicesportfolio that includes:

•Finance & Accounting BPO

•Procurement BPO

•HR BPO

•Knowledge Process Outsourcing

•Customer Care & Intelligence

•Management Assurance Services.

Key drivers that are impactingdata managementIs your data Accurate?In the financial markets, problemswith data can occur at any point in the value chain – at the originalsource, data vendors or in anynumber of in-house processes forboth buy-side and sell-side firms. The data quality issues arecompounded by factors such as:

–Inconsistency and lack of accuracyof data – from the need to validatefrom multiple sources.

–Lack of common data standards – leading to inconsistency in datadefinitions and increased likelihoodof errors.

Are you Responsive to market and regulatory changes? Market factors have put a strain ondata management processes becausethey require the delivery of highvolumes of data, with low latency, to trading systems. This calls for fasterresponse to high data volumes and anability to ramp-up/down operationsdepending on market conditions.

New regulations have forced firms to place a high priority on theproduction of accurate, timely data to feed internal systems.

How Outsourcing can help1. FocusThe philosophy behind BPO is simple- focus on what you do best and leavenon-core functions to service providerswho have the deep industry expertiseand capacity to deliver. Outsourcingfrees up your resources who can thenfocus on the business of data ratherthan its administration.

2. Improve Data QualityIt can help benchmark/baselinequality requirements and deliverimprovement in quality that can betracked through pre-defined ServiceLevel Agreements.

3. Manage ScaleOutsourcing can help you managescale by giving you the flexibility to ramp-up/ramp-down and access the right talent at the right location.

4. Flexibility to Market andRegulatory changes It provides you with the flexibility to respond to market and regulatorychanges by driving focused dataupdate projects aimed at regulatorycompliance, or data cleansinginitiatives or by setting up centers of excellence on complex products.

5. Improve operational efficiencyBy providing services at low costlocations, it can help drive downcosts, improve efficiencies throughrationalisation/consolidation orthrough focused initiatives such as sixsigma. It can help you derive insightsinto your business through analytics.

Regulatory acts such as Basel IIimpose stringent norms for capitaladequacy, risk measurement andtransparency which call for bullet-proof data governance measures.

In addition, the market is witnessingintroduction of new, complex financialproducts and organizations need torespond to these market-driven changes.

Are your processes Transformed to take on the current competitiveenvironment?Every organization is seeking ways and means to achieve the twinobjectives of “improve performance”and “reduce costs”.

A number of operational issues aredriving this move towards greaterefficiency:

–Need for consolidation andrationalization of data – frommultiple disaggregated databases to a single repository run in a shared services mode.

–Dependence on manually intensiveprocedures – for data cleansing andexception handling.

–Lack of resources for data management– considering the projected growth of reference data services – moreresources and a more effectiveallocation of those resources will be needed to control data.

QualityScalabilityFlexibilityEfficiency

Improve Data Quality

• Gain visibility into data quality

• Track quality through pre-defined Service Level Agreements

• Benchmark against competitor’s / other similar outsourced business processes

• Measure quality output against industry standards

• Drive focused initiatives for improvement

Manage Scale

• Quick ramp-up / ramp-down capability through service provider

• Access to skills / talent at the right low cost location

• Flexible resourcing / engagement models

Improve Operational Efficiency

• Reduced costs through Offshore delivery

• Leverage economies of scale and industrialized delivery

• Drive process improvement through focused initiatives

• Drive business insight through review and analysis of data

Increasing Flexibility to changes

• Leverage already set-up processes to meet global / regional regulatory requirements

• Ability to drive specific clean-up projects tocomply with regulations

• Set-up/ Leverage centers of excellence on specialized data categories

Outsourcing datamanagementprocesses can help capital markets firmsaddress these key issues

Reference Data Management the way we do it

What’s different about theCapgemini approach?When you outsource to Capgeminithe first thing you will notice is ourflexible and scalable approach and thefact that we can tailor our service toexactly fit the clients need, from theprovision of just a few FTEs throughto a completely managed service.

One of our unique services is what we call a ‘Virtual Captive,’ basically it’slike you having a subsidiary in Indiawithout the associated costs ormanagement headaches. This enablesyou to keep total ownership of yourprocesses and the service is driven by us as per agreed SLAs.

•End-to-end process support for the Reference Data Managementsupply chain

•End-to-end process support for all aspects of the RDM life-cycleincluding: Data Strategy andGovernance, Data Operations and Data Review and Analysis

•Providing a more comprehensiveservice than our competitors by leveraging Capgemini Groupexpertise and our Financial Sectorconsulting services, technologycapabilities and our leadership in Outsourcing

• Deploying upstream anddownstream Business Analyticscombined with deep domainexpertise to deliver Transformationin RDM through Business Insight.

• Resourcing options spanning basicheadcount, staff transfer throughvirtual client/service providermanagement teams to Fully ManagedService running 24/7/365 provideleading SLA driven operationsacross all global time zones.

•People

•The deep domain expertise andextensive financial market knowledgeour people bring in, will ensure thatyour solution is delivered by ateam who add value from day one

•Our people have an in-depthunderstanding of reference andmarket data enabling them tointerpret/validate complex sources,manage input based on pre-definedbusiness rules and perform multi-stage quality checks to ensurethat data is of the highest quality.

•Process Control, Managed Risk and Flexibility

•Delivery governance model thatlets the customer retain controlover their processes while wedeliver service at the lowest cost in an SLA-driven mode

•Dedicated Capital markets sectorexpertise using a tried and testedmethodology framework for:Aggregation, Transformation,Governance and Distributionprovides accuracy, reliability and timeliness

•Using secure infrastructure,business rules driven technologyand alliances with leading RDMtool vendors industrialises theprocess and supports rapid dataassimilation and deliver of the“golden copy” of the data

• Facilitating the support of multiplesource data acquisition, validation,cross mapping and normalisationinto standard industry wide data mode.

•Offshore Centre of Excellence

•Delivers economies of scale and efficiency driving lowest total cost to process

•Continuous improvement programsand best practice capture combinedwith root cause analysis andremedials ensures the transformationof RDM into a competitive backoffice service

www.capgemini.com

Capgemini, one of theworld’s foremost providers

of Consulting, Technology and Outsourcing services, has a uniqueway of working with its clients, called the Collaborative Business Experience.

Backed by over three decades of industryand service experience, the CollaborativeBusiness Experience is designed to helpour clients achieve better, faster, moresustainable results through seamlessaccess to our network of world-leadingtechnology partners and collaboration-

focused methods and tools. Throughcommitment to mutual success and theachievement of tangible value, we helpbusinesses implement growth strategies,leverage technology, and thrive throughthe power of collaboration.

Capgemini employs over 83,000 peopleworldwide and reported 2007 globalrevenues of 8.7 billion euros.

More information about our services, offices and research is available atwww.capgemini.com.

About Capgemini and the Collaborative Business Experience

Copyright © 2008 Capgemini. All rights reserved.

For more information on our servicesplease contactAashish.Sharma@capgemini.com