reflection as a transforming process: student advanced nurse practitioners’ experiences of...
TRANSCRIPT
ISSUES AND INNOVATIONS IN NURSING EDUCATION
Re¯ection as a transforming process: student advanced nurse
practitioners' experiences of developing re¯ective
skills as part of an MSc programme
Jane E. Glaze RN RNT BSc PhD
Senior Lecturer, School of Nursing and Midwifery, University of Wolverhampton, Dudley, West Midlands, UK
Submitted for publication 4 July 2000
Accepted for publication 15 February 2001
Background
Advanced nursing practice originated in the United States of
America (USA) and Canada in the late 1960s, early 1970s, in
response to a shortage of primary physicians. The aim was to
help meet North America's health care needs by combining
the caring role of the nurse with the traditional clinical role of
the physician (Hicks & Hennessy 1998). In the USA, practice
advanced along two related, but distinct directions: that of
the nurse practitioner and the clinical nurse specialist.
This division arose `in response to social demands for
increased access to affordable, quality primary health care'
and to the requirements for specialist nursing care in complex
nursing care situations (Dunn 1997, p. 814). In North
Ó 2001 Blackwell Science Ltd 639
Correspondence:
Jane Glaze,
14, Russett Way,
Bewdley,
West Midlands DY12 2PY,
UK.
E-mail: [email protected]
G L A Z EG L A Z E JJ .EE . (2 00 1 )(2 0 01 ) Journal of Advanced Nursing 34(5), 639±647
Re¯ection as a transforming process: student advanced nurse practitioners' experi-
ences of developing re¯ective skills as part of an MSc programme
Aim of the study. The aim of this study was to explore student advanced nurse
practitioners' (ANPs) experiences of re¯ection.
Background. The implementation of a National Health Service (NHS) Executive
initiative to develop a Master's Course in advanced nursing practice at Wolver-
hampton University provided the background to the study. The course was designed
to enable experienced nurses to take on activities previously considered the province
of physicians. The aim was to extend practice within a holistic nursing framework.
Re¯ection was perceived as central to this process. A pre-entry degree level re¯ective
practice module and a re¯ective component for the level 4 (Master's level) Practice
Module were devised to enhance practitioners' re¯ective skills.
Rationale. The rationale for the study was that it should explore student ANPs'
perceptions of re¯ection following completion of these modules, to evaluate their
experiences and inform curriculum development.
Design/Methods. A qualitative methodology was used. The sample comprised 14
ANP students. Interviews and re¯ective learning contracts were used to collect the
data. Colaizzi's (1978) seven-stage model guided data analysis.
Findings. The ®ndings indicated that all but one of the students described the
development of their re¯ective skills positively. Changes are described in students'
thinking and behaviour.
Conclusions. The conclusions have implications for ANPs, for patient care, and for
others seeking to develop the ANP role.
Keywords: re¯ection, advanced nurse practitioner, awareness, assertiveness,
empowerment, perspective transformation, valuing nursing, deepening re¯ection
qualitative research
America, Australia and the United Kingdom (UK), major
management changes to health care over the past 15 years
have been driven by technological advances, re-allocation
from secondary to primary care and increasing nursing and
medical specialization which results in a need for cost
containment (Offredy 2000). Restructuring of the workforce
resulted in support workers undertaking jobs previously
carried out by nurses (Offredy 1995). Shortage of junior
doctors (Greenhalgh 1994) along with professional factors in
nursing contributed to a need for new roles for experienced
nurses. It was against this backdrop that the introduction of
advanced nurse practitioners (ANPs) in the UK took place in
the 1990s.
In the West Midlands, the introduction of the ANP role
was perceived positively by the NHS Executive. They decided
to develop a framework for advanced practice to ensure
that role development was carried out systematically (Dunn
& Morgan 1998). Following widespread consultation
with physicians, nurses and educationalists, a Master's
programme in advanced nursing practice was developed.
The course was designed to enable experienced nurses to take
on activities previously considered the province of doctors.
The aim was to extend practice within a holistic nursing
framework. As part of this initiative the University of
Wolverhampton offers a number of routes including health
visiting, community nursing, practice nursing and accident
and emergency nursing. Curriculum development was about
much more than substituting for junior doctors. Rather, it
was an opportunity for experienced nurses to extend their
practice for the patient's bene®t within a nursing focus.
Re¯ection was presented as central to this process (Dunn &
Morgan 1998). A pre-entry degree level re¯ective practice
module and a re¯ective component for the Master's level
Practice Module were devised to facilitate enhancement of
re¯ective skills. The curriculum was developed from ®ndings
of a doctoral study of nursing expertise carried out by the
module leader (Conway 1995). The motivation for this study
arose from a desire to ascertain students' experiences of
re¯ection in relation to their developing role as ANPs. It was
hoped that the ®ndings could inform future curriculum
development.
Review of the literature
The bene®ts of re¯ection for professional practice are
increasingly being recognized in the UK (Chambers 1999,
Redfern & Norman 1999, Wilkinson 1999), the USA (Kim
1999), Canada (Boychuk 1999, Hartrick 2000), New
Zealand (Teekman 2000), Australia (Greenwood 1998),
Finland (Kuokkanen 2000) and Hong Kong (Wong & Lee
2000, Yam et al. 2000). At national and international level
professional nursing bodies such as the English National
Board for Nursing, Midwifery and Health Visiting (1989)
and the Nursing Council of New Zealand, are advocating the
development of re¯ective practitioners (Teekman 2000).
These practitioners need to cope with competing demands
and respond to a variety of social, technical and professional
factors (Pierson 1998). This has resulted in curricula
development, which have moved from traditional positivistic
and behaviourist paradigms to:
¼more qualitative approaches, based on emancipatory philosophy
and critical social theory. Re¯ection, in these new curricula, is often
considered an appropriate vehicle for¼fostering not only an under-
standing of nurses' work, but also the development of the critically
thoughtful approaches essential for providing nursing care in
complex environments (Pierson 1998, p. 165).
Re¯ection encourages practitioners to keep a nursing
focus to practice (Platzer et al. 2000a) rather than being
subsumed by the medical model and turning into technolo-
gical experts (Conway 1998, Glaze 1998). In the past nurses
adjusted to medical dominance by becoming more like
doctors (Johns 1996). The inclusion of re¯ection within the
ANP programme may moderate this trend. Critical re¯ection
encourages practitioners to free themselves from ideological
constraints (Habermas 1970, 1971, Kuokkanen 2000) and
ensure a caring perspective in practice (Watson 1998, Benner
2000, Yam et al. 2000), alongside the therapeutic paradigm
of medicine (Richmond & Keane 1996 cited by Mick &
Ackerman 2000).
Burton (2000) questions whether nurses are ready for the
demands of developing critical theory and achieving eman-
cipation. These sentiments are supported in part by Conway's
(1996) study of nursing expertise. She found that expertise
develops in response to the worldview held by nurses.
Worldviews were in¯uenced by the prevailing conditions.
Some nurses felt constrained and oppressed, and re¯ected
on their practice at a super®cial level. However, others,
described as Humanistic Existentialists were critically re¯ec-
tive, passionate about nursing practice, con®dent and
assertive and able to challenge themselves and colleagues
openly and nondefensively (Conway 1998, Glaze 1998).
Platzer et al. (2000a) in a recent evaluation study of devel-
oping re¯ection through group supervision found that
through re¯ection, students developed an increased ability
to empathize with others whilst also being able to challenge
the status quo. The aim of the re¯ective module is to assist
students to develop such abilities (Conway 1998, Platzer
et al. 2000a) whilst bearing in mind the constraints imposed
by their respective world views (Conway 1998).
J.E. Glaze
640 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647
It was important that the re¯ective approach used encour-
ages ideological challenging, as there are considerable differ-
ences between the theoretical approaches that underpin
re¯ection (Burton 2000, Teekman 2000). The Frankfurt
School of Social Research and Habermas (19712 ), in partic-
ular, inspired a critical science concept of re¯ection as self-
determination. Of particular importance to the development
of ANPs re¯ective abilities is Habermas's (1971) emancipa-
tory level, which is concerned with self-knowledge and
self-re¯ection. This type of re¯ection can be de®ned as
`critical' in that practitioners question the ideologies that
shape their daily practice (Teekman 2000). Goodman's
(1984) levels of re¯ection provide a useful starting point for
developing such abilities. He identi®ed three levels to deepen
re¯ections. The ®rst involves simple problem solving, and is
fairly super®cial. The second level is concerned with using
literature and theories to illuminate the analysis of the
scenario under review. The third level requires consideration
of broader social forces, of issues such as justice and
emancipation and of political factors.
Also relevant to development of ANP skills is the work of
Schon (1983, 1987). He describes framing and reframing
whereby the expert solves problems by examining them in
new and unique ways. Advanced nurse practitioners will be
extending their practice as independent autonomous practi-
tioners (Hicks & Hennessy 1999) within a frequently chan-
ging politically determined arena where multiple agendas
impinge on the nursing role. The development of critical
re¯ective abilities may be crucial to ANPs in managing these
demands effectively, whilst pushing forward the boundaries
of practice (United Kingdom Central Council for Nursing,
Midwifery and Health Visiting 1998) in a caring holistic
manner.
The study
Aim
The aim of this study was to access ANP students' experi-
ences of re¯ection.
Research design
A qualitative research approach was used. Qualitative
research provides useful description when little is known
about a group of people, an organization, or some social
phenomenon (Polit & Hungler 1987). Qualitative research
provides a means for capturing context speci®c situations, by
focusing on human beings within their social and cultural
context.
Research tools
Data triangulation using interviews and re¯ective contracts
was used (Polit & Hungler 1987). Whilst there was some
structure in the interviews this was limited to ensuring that
participants were focused on the topic under investigation.
The aim was to obtain participants' perceptions of their
world without imposing the researcher's views on them.
At the beginning of each interview participants were asked to
tell their story of re¯ection by starting at the beginning of the
re¯ective module and working through to the present with
emphasis being attached to what the experience was like for
them as individuals. They were assured that there were no
right or wrong things to say, the aim was to capture the
experience in its totality. Questions were used to act as
prompts, to clarify points and to probe deeper. When the
students had told their stories, issues from their learning
contracts relating to their re¯ective experience which needed
clari®cation or elaboration, were raised. Permission was
obtained to tape the interviews, which lasted between one
and a half and two and half-hours. In total 707 pages of
data from the interviews and 405 pages from the learning
contracts were analysed.
Pilot study
A pilot study was carried out with an ex-student from a
previous cohort. No modi®cations to the research design
were considered necessary. The data was so rich that it was
decided to include it in its own right within the main
study.
Sample
It is recognized that sampling procedures in qualitative
studies need quite different considerations to quantitative
approaches (Patton 1987). It was decided to use purposeful
sampling.
The power of purposeful sampling lies in selecting information-rich
cases¼from which one can learn a great deal about issues of
central importance to the purpose of the evaluation (Patton 1987,
p. 51).
All students in the 1999 cohort were asked to participate as
they were `information rich cases' (Patton 1987, p. 51) with
particular attributes and experiences relevant to the enquiry
(Polit & Hungler 1987). They had all completed the pre-entry
re¯ective module of the MSc programme, and the re¯ective
component of the Practice Module. A total of 16 students
were written to requesting participation and a reply slip was
included. Thirteen agreed to participate. With the inclusion
of the student from the pilot study this made a total of 14
participants.
Issues and innovations in nursing education Developing re¯ective skills
Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647 641
Ethical issues
The School and University research committees approved the
research. Feelings of coercion can arise when participants and
researchers have built up a relationship over a period of time.
Also the issue of the researcher also being the students'
lecturer can be problematical. Students may feel reluctant to
participate but not wish to say so, or they might feel under
pressure to say good things about their experiences (Macduff
1998). Four main measures were taken to counter-act this
situation. First, students were assured that participation was
entirely voluntary and that they could withdraw at any stage
without explanation. Secondly, they were assured that there
were no right or wrong answers, that the aim of the study was
to ascertain their experience. Thirdly, they were assured that
all information would be con®dential and that anonymity
would be maintained by ensuring no identifying information
was declared. Fourthly, the interviews were not carried out
until the MSc Course was completed. Three students
exercised their freedom of choice by not participating in the
study.
Trustworthiness
To achieve rigour, the framework devised by Koch (1994)
(Table 1) was used. This was based on Guba and Lincoln's
(1985) creditability, transferability and dependability.
Credibility is enhanced when researchers describe and
interpret their experience as researchers (Koch 1994).
Validity in new paradigm research (e.g. qualitative research) lies in
the skills and sensitivities of the researcher, in how he or she uses
herself as¼an inquirer. Validity is more personal and interpersonal,
rather than methodological (Reason & Rowan 1981, p. 244).
A re¯ective diary was kept by the researcher in order to
promote self-awareness, encourage consciousness-raising and
explore feelings about issues encountered. Whilst this process
cannot guarantee objectivity, it did encourage the develop-
ment of insight into factors that were in¯uencing the
researcher and, by implication, the study. This is particularly
important in relationships where there is a danger of over-
rapport, which may damage the researcher's objectivity
(Holloway & Wheeler 1996). The diary also provided a
place to test out ideas and to ensure that constructions were
built on veri®able evidence.
It is essential that interviewing techniques are correctly
carried out as the amount and depth of data gained is
largely dependent on the researchers interpersonal skills
(Field & Morse 1985). The researcher's previous experience
in carrying out qualitative work was helpful (Conway
1995). This had enabled her to enhance her interviewing
skills and data analysis abilities and to become familiar with
issues concerning rigour in qualitative studies. Veri®cation
with source is seen as `the backbone of satisfying the truth-
value criterion' (Guba & Lincoln 1981, p. 110). A period of
time was set aside at the end of each interview for
clari®cation.
Interviewer: So are you saying that in your organization there's very
little respect for nursing and little support for pushing the boundaries
of nursing forward?
Interviewee: There's no respect for that at all. And there is no
managerial support either, which is very frustrating. With the
particular manager we have here now,¼he's got his own agenda
and he sticks to it.
Sandelowski (1986) suggests that
A qualitative study is credible when it presents such faithful
descriptions or interpretations of human experience that the people
having the experience would immediately recognize it from those
descriptions or interpretations as their own (Sandelowski 1986,
p. 30).
Each student was sent a 20-page sample from their transcript
with categories identi®ed for veri®cation. They all con®rmed
that the categories generated re¯ected their meanings.
Holloway and Wheeler (1996) suggest that data should be
linked to their source so that readers can establish the
conclusions and interpretations drawn arise directly from
them. Whilst every attempt has been made to do this, the
constraints imposed by word limits when preparing the study
for publication (Morse 1994, Smith 1998) curtail the amount
of data that can be provided.
Guba and Lincoln (1981, p. 116) suggest the use of the term
transferability instead of applicability (Table 1). Transfera-
bility has limited application, is dependent upon the degree of
`®t' or similarity between two contexts. Data are interpreted
`in terms of cultural norms and mores, community values,
deep-seated attitudes and motives, and the like' (Guba &
Lincoln 1981, p. 119). No claim for generalisability in the
Table 1 Establishing trustworthiness*
Scienti®c paradigm
criteria
Constructivist paradigm
criteria
Truth values Internal validity Credibility
Applicability External validity Transferability
Consistency Reliability Dependability
*Adapted from Guba and Lincoln (1989). Constructivist is the term
used by Guba and Lincoln (1985) to describe their `qualitative'
paradigm. Source: Koch (1994).
J.E. Glaze
642 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647
statistical sense is made for this work but, there could be a
degree of ®t between this work and other studies undertaken
with similar purposive samples and in similar settings. Whilst
acknowledging the possibility of ®ttingness, the intention of
this research is not generalisability, but to inform curriculum
development and to provide descriptive information about a
subject that little investigation has taken place in.
Dependability can be established through external audit
(Koch 1994). A panel of experts carried out an audit of the
data analysis. They con®rmed that the categories identi®ed
re¯ected the data provided.
Data analysis
The 14 interviews were transcribed verbatim. Colaizzi's
(1978) seven-stage model guided data analysis. The tran-
scripts were read and reread to gain an impression of the
data. Signi®cant statements were identi®ed and compared
and contrasted with statements generated in other transcripts
to identify similarities and differences. The dimensions of the
statements were explored. This was essential to establish
whether these were isolated experiences or could be applied
more widely (Baillie 1996). A total of 378 signi®cant
statements relating to the development of re¯ective abilities
were identi®ed. Statements were examined for commonalties
and differences. The 378 statements were aggregated into
theme clusters and 23 categories or formulated meanings
were formed (Table 2).
A thematic grid was developed to provide a pictorial
representation of the categories identi®ed. This enabled the
spread of categories per-participant to be identi®ed (Table 3).
The original transcripts were returned to, to validate the
categories identi®ed and numerous quotations were selected
for illustrative purposes. Through this process an exhaustive
description of the essential structures of the phenomenon of
students' experiences of re¯ection was developed. For the
purpose of publication the categories were further aggregated
into (i) major themes identifying re¯ection as a transforma-
tive process, (ii) descriptions of the stages of participants'
re¯ective journeys and (iii) world views. This paper addresses
the ®rst of these, re¯ection as a transformative process. The
female case has been used for reporting the ®ndings in order
to protect the research participants' identity.
Findings
Transformation
All but one of the students' experiences were viewed
positively. The majority perceived themselves as having gone
through a process of transformation. They described
themselves as being more aware, of having developed insight
into how their personal biographies shaped their actions.
Also, they identi®ed increased appreciation of what nursing
can be. They stated that they had become more realistic, and
believed that they were more open and con®dent. Some
perceived their development in terms of speci®c abilities such
as assertion. Others discussed processes of enlightenment.
They described commitment to pushing forward the bound-
aries of practice coupled with a strong desire to empower staff.
The following quotations illustrate some of the perceptions
expressed by the students:
I feel more con®dent because I think I know a lot more.
I'm much more assertive.
Table 3 Excerpt from thematic grid:
numbers of times category mentioned per
participantName Empowerment Political
Nursing
focus
Developing
others
Using
literature
Student 1 9 8 2 7 7
Student 2 10 7 5 11 1
Student 3 3 6 4 3 1
Table 2 Categories and theme clusters from the participants' words
Category Sample of theme clusters
Transformation Greater awareness, increased thinking
Re¯ective thinking moved beyond simple
problem-solving to considering broader
social forces and political and ethical
factors
Perspective transformation, reframing
Deepening re¯ection through models and
literature
Re-appreciation of value of nursing
More assertive, challenging
Empowering others
Thinking politically,
devising strategies
Creates and uses opportunities to in¯uence,
for example through primary care group
(PCG) Boards
Participates in and uses support networks
Takes into account the agenda's of others,
tries to fuse these with the nursing agenda
Cultivation of signi®cant others
Chooses the moment, picks battles
Issues and innovations in nursing education Developing re¯ective skills
Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647 643
I feel more self-assured, more mature.
I'm much more challenging.
I'm very critically inquiring, but equally I would say I'm sensitive
with it.
I've de®nitely transformed both personally and professionally.
One student did not perceive her experience as transformative.
She felt she was constrained from developing her re¯ective
skills by the oppressive environment that she worked in:
I think a lot of the problems were that I was more concentrating on
problems related to the job area rather than concentrating on
developing my re¯ective skill.
She experienced dif®culties with her general practitioner (GP)
mentor and felt oppressed in her working environment:
You sort of battle against things that you don't agree with, then you
try and work to some sort of compromise and then you are forced to
work within their remit and then you ®nd yourself slowly being
demoralized and de-motivated.
She re¯ected on these dif®culties in her contract but she did
not ®nd this helpful, rather it compounded her sense of
powerlessness. She found exploring her situation painful:
Acknowledging that you didn't know what you were doing or where
you were coming from, or you didn't know yourself. It is always
dif®cult to acknowledge when you don't know what you are talking
about or whether you are making sense or whether you are actually
doing something in your life or getting anywhere.
This student also felt that other factors in¯uenced her
negative experience of re¯ection, for example, she had
dif®culties with her written work and saw herself as having
a negative approach to life.
Awareness
A common theme in relation to transformation was increased
awareness. Students described how this was linked to broader
social forces:
[It's] very empowering, to understand the context¼[of] the
interaction with the client¼it has been a huge shift for me. I don't
think I was ever a bad Health Visitor, but now¼I am much different
¼I feel much more connected with the social context of crime, much
more connected to the clients¼It is more about being honest and
open minded and expanding the truth between the two of you.
Students described how they had learned to re-frame situa-
tions (Schon 1983, 1987). For one student her love of
photography had enabled her to understand why others did
not always understand the point she was making:
I¼like¼photography so much, if I had seen something that I thought
was really good or really beautiful and I had managed to convey it to
somebody else¼I thought yes it is re-framing it¼looking at it from a
different angle¼that is what I see in my nursing interactions, that is
what I see, or begun to see with re¯ective practice the value of what
we do, but that is why other people don't see¼what I see¼I see the
bigger system [now] and how people are entrenched in this system.
Valuing nursing
Many ANP students described a new appreciation of nursing:
I think re¯ection¼allows me to focus on patients more to get away
from structures and what is good for Doctors and what is good for
Nurses and [back to] actually what it good for patients.
One thing it (re¯ection) really taught me was to value Nursing and to
really think about Nursing itself.
One ANP student described struggling to devise strategies to
ensure that nursing care was not subsumed within a medical
framework:
I do try to bring in the nursing element but because of the way the
appointments are set¼I¼feel that sometimes it is a medical assess-
ment that is being carried out¼I am trying¼to do that within a
holistic framework but it is not always easy¼The GPs now want me
to run a Hypertension Clinic¼what I am trying to do¼is¼look at
the nonpharmacological methods of treating blood pressure¼I want
to spend more time looking at their diet¼weight control, looking at
some of the other issues¼what I hope to do with that is try and
incorporate a social model of illness prevention.
Clearly this student was striving to keep a nursing focus to
practice and she was aware of the constraints that her new
role placed on her.
Deepening re¯ection by using literature and theories
Students described how the literature used as part of the
re¯ective process can be af®rmative. Reading around a topic
legitimized proposed actions and helped them to see why they
were having dif®culties. It gave them a sense that they were
not `lone voices crying in the wilderness'. `You feel it's not
only me, it's not only me'. Literature helped one student to
explore the dif®culties she was experiencing when working
with women prisoners on remand:
I was¼a health-visitor attached to a station unit where there were
women who¼were waiting to go to court in terms of quite serious
J.E. Glaze
644 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647
crimes¼[they] were very disempowered¼I had a client¼who had a
child but the child wasn't with her. She was using heroin and had
been¼for a long time¼she told me that her child was very ill in
hospital¼and she wanted to leave the station to go and see her
child¼So I talked to the probation of®cer¼and made¼inquiries
with the health visitors where she lived. Some days later the health
visitor rang me and told me that the child wasn't in hospital¼and
was well and didn't seem to be ill¼In fact, she lied to me and I found
that quite painful. The fact that she could say these things about her
child and the fact that I couldn't understand why she had lied to
me¼When I looked back¼at the history and looked at some of her
behaviour¼her whole life revolved around the need to get heroin and
probably she would have used that opportunity to get some heroin
and saw me as perhaps facilitating that process. I remember feeling
quite angry with her and sort of shocked not understanding it really
and [not] understanding where she was with that¼I hadn't seen that
coming, I hadn't had the insight to predict that¼naivete is the word
to use. [I was] naÈ ive in my practice¼When I looked at the literature
on drug use, if you are a drug addict, that is all that you think
about¼she had one aim. So, I felt OK when I understood this.
Towards empowerment
Many students described attempts to empower their collea-
gues. A student who worked as a community practitioner,
described her work environment as dominated by crisis
management where GPs are all powerful and Trust managers
keep them `happy' so that Trust business is not lost through
contracts being taken elsewhere. She identi®ed that the district
nurses and practice nurses were caught in the middle of this
situation, and were being strongly in¯uenced by the whims of
the GPs. This student described how she had been striving to try
to bring about a culture change. She perceived critical theory
and the work of Habermas (1970, 1971) and Freire (1968) as
having relevance to her work environment. She came to believe
that it was essential that district nurses were totally involved in
decisions affecting their work. She strove to assist them to
become assertive, and to value themselves and what they do:
What I have done is pull together the Team Leaders and started
looking at ways, to empower them, to make¼changes them-
selves¼We are looking at various issues that¼Team Leaders should
be dealing with but can't, because of the crisis management type work
they are doing¼[I am] saying, `well how can we change the way that
you work? How can we change the way GPs think about you?
Becoming political ± devising strategies
Becoming politically aware was a theme common to many of
the ANP students:
Developing¼re¯ective skills¼enlightened me on how necessary it
was to be political if you want to push nursing practice¼You have
got to work with them¼It is just a case of learning to use the
situation as it is, not get angry and work against it.
They described devising strategies and taking into account the
agendas of others such as GPs so that they could try to fuse
these with the nursing agenda. Another strategy used by
students was the cultivation of like-minded colleagues, agen-
cies and organizations, to enable practitioners to provide a
nursing in¯uence on the health agenda. One student identi®ed
her reasoning for choosing to work with Women's Aid:
I look at people who are very politically driven and I look at
Women's Aid and they are driven by their feminist values and their
regard for women¼is very strong¼I have started to un-pick¼how
come they are so clear [about things] and it is about their beliefs, their
moral beliefs, ethical beliefs. So by working with them I feel that's
going to empower me to start shifting my organization.
Students described being more thoughtful about their
responses to situations. A lecturer-practitioner explained
her thinking in relation to problematic situations:
I pick my battles now¼I have learnt not always to stick my head
above the parapet, sometimes to say, `®ne that is what you believe,
you stand your ground there but it is not an issue at the moment so
let's move on'.
Clinical Governance (Department of Health 1998) was seen
as a means to improve practice. Students described working
in Primary Care Groups (PCGs) in their attempts to push
forward the boundaries and to bring about change in nursing
practice. However, these PCG groups are dominated by GPs
and students identi®ed that change may take time.
Discussion
This study has thrown new light on students' experiences of
developing re¯ective skills. They described changes in their
behaviour resulting from perspective transformation. Whilst
the degree of transformation varied, for all but one of these
students this was described as a liberating process. The
dif®culties experienced by this student share commonalties
with those experienced by students in the study of Platzer
et al. (2000b). They found that previous education, social-
ization and the culture of the organization were all in¯uential
in determining students' responses to learning from experi-
ence (Platzer et al. 2000b).
Some students described increased con®dence and
assertiveness and others moved beyond this to politicization
and empowerment. These students appeared to be re¯ecting
Issues and innovations in nursing education Developing re¯ective skills
Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647 645
on the level of critical-inquiry as described by Teekman
(2000). They presented themselves as political animals stri-
ving to in¯uence the nursing agenda in the interprofessional
debate about practice.
Kuokkanen (2000, p. 236) identi®es empowerment as `an
abstract concept that is fundamentally positive, referring to
solutions rather than problems'. Empowerment in this
context is important because these students were striving to
push forward the boundaries of practice. They described
themselves as devising strategies and acting in politically
astute ways in order to ensure that the nursing voice was
heard. Also, they strove to ensure they maintained a holistic
focus to care rather than being subsumed by the medical
model. Students' perception that they have at least partly,
thrown off the oppressive in¯uence of their nursing histories
is a signi®cant step forward.
Re-af®rmation of the value of nursing, with the patient
placed centre stage augurs well for any extensions of practice.
Re¯ection appears to have brought a new legitimacy to
proposed nursing actions. Platzer et al. (2000a) identi®ed
similar ®ndings regarding re¯ection acting as a legitimizing
process and enabling students to act in clients' best interests.
Commentators describe dif®culties encountered in devel-
oping re¯ective skills in students (Wellard & Bethune 1996).
In addition, the clinical environment has been identi®ed as
not always being favourable to learning and effective practice
(Conway 1996, Wong & Lee 2000, Platzer et al. 2000b).
Findings suggest that the development of re¯ective skills is a
complex process, and depends partly on the student being
willing to re¯ect as well as feeling suf®ciently supported to
look at dif®cult issues.
Conclusion
The ®ndings from this study suggest that the integration of
re¯ection within the ANP Master's degree programme was
bene®cial for the majority of students. They have painted
a picture of personal and professional development.
They viewed re¯ection as now part of their lives, assisting
them with the implementation of their roles as ANPs and
leading them to more astute political behaviour.
References
Baillie L. (1996) A phenomenological study of the nature of empathy.
Journal of Advanced Nursing 24, 1300±1308.
Benner P. (2000) The wisdom of caring. Nursing Management 6(10),
32±37.
Boychuk J. (1999) Catching the wave: understanding the concept of
critical thinking. Journal of Advanced Nursing 29, 577±583.
Burton A.J. (2000) Re¯ection: nursing's practice and education
panacea? Journal of Advanced Nursing 31, 1009±1017.
Chambers N. (1999) Close encounters: the use of critical re¯ective
analysis as an evaluation tool in teaching and learning. Journal of
Advanced Nursing 29, 950±957.
Colaizzi P. (1978) Psychological research as a phenomenologist views
it. In Existential Phenomenological Alternatives for Psychology
(Valle R. & King M. eds), Oxford University Press, New York,
pp. 48±71.
Conway J. (1995) Expert nursing knowledge as an evolutionary
process. PhD Thesis, Continuing Education Department, Univer-
sity of Warwick, Coventry.
Conway J. (1996) Nursing Expertise and Advanced Practice. Quay
Books Mark Allen Publishing, Salisbury.
Conway J.E. (1998) Evolution of the species `expert nurse'. An exam-
ination of the practical knowledge held by expert nurses. Journal of
Clinical Nursing 7, 75±82.
Department of Health (1998) A First Class Service. DOH Stationary
Of®ce, London.
Dunn L. (1997) A literature review of advanced clinical nursing
practice in the United States of America. Journal of Advanced
Nursing 25, 814±819.
Dunn L. & Morgan E. (1998) Creating a framework for clinical
practice to advance in the West Midlands region. Journal of
Clinical Nursing 7, 239±243.
English National Board for Nursing, Midwifery and Health Visiting
(1989) Preparation of Teachers, Mentors and Supervisors to the
Context of Project 2000. ENB, London.
Field P.A. & Morse J.M. (1985) Nursing Research: The Application
of Qualitative Approaches. Croom-Helm Ltd, Kent.
Freire P. (1968) Pedagogy of the Oppressed. Herder and Herder,
New York.
Glaze J.E. (1998) Re¯ection and expert nursing knowledge. In Trans-
forming Nursing Through Re¯ective Practice (Johns C. & Fresh-
water D. eds), Blackwell Science, Oxford.
Goodman J. (1984) Re¯ection and teacher education: a case study
and theoretical analysis. Interchange 15, 9±25.
Greenhalgh Company Ltd. Management Consultants (1994) The
Interface between Junior Doctors and Nurses. A Research Study
for the Department of Health. DOH, London.
Greenwood J. (1998) The role of re¯ection in single and double loop
learning. Journal of Advanced Nursing 27, 1048±1053.
Guba E.G. & Lincoln Y.S. (1981) Effective Evaluation. Jossey-Bass,
London.
Guba E.G. & Lincoln Y.S. (1985) Effective Evaluation. Improving
the Usefulness of Evaluation. Results through Responses and
Naturalistic Approaches. Jossey-Bass, San Francisco, CA.
Guba E.G. & Lincoln Y.S. (1989) Fourth Generation Evaluation.
Sage Publications, Newbury Park, CA.
Habermas J. (1970) Towards a Rational Society. Beacon Press,
Boston.
Habermas J. (1971) Knowledge and Human Interests (Translated by
J.J. Shapiro). Beacon Press, Boston.
Hartrick G. (2000) Developing health-promoting practice with
families: one pedagogical experience. Journal of Advanced Nursing
31, 27±34.
Hicks C. & Hennessy D. (1998) A triangulation approach to the
identi®cation of acute sector nurses' training needs for formal
J.E. Glaze
646 Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647
nurse practitioner status. Journal of Advanced Nursing 27,
117±131.
Hicks C. & Hennessy D. (1999) A task-based approach to de®ning
the role of the nurse practitioner: the views of UK and primary
sector nurses. Journal of Advanced Nursing 29, 666±673.
Holloway I. & Wheeler S. (1996) Qualitative Research for Nurses.
Blackwell Science Ltd, Oxford.
Johns C. (1996) Visualizing and realizing caring practice through
guided re¯ection. Journal of Advanced Nursing 24, 1135±1143.
Kim H. (1999) Critical re¯ective inquiry for knowledge develop-
ment in nursing practice. Journal of Advanced Nursing 29,
1205±1212.
Koch T. (1994) Establishing rigour in qualitative research: the
decision trail. Journal of Advanced Nursing 19, 976±986.
Kuokkanen L. (2000) Power and empowerment in nursing: three
theoretical approaches. Journal of Advanced Nursing 31, 235±241.
Macduff C.N. (1998) Stroke patients' perceptions of hospital nursing
care. Journal of Clinical Nursing 7, 442±450.
Morse J. (1994) Designing funded qualitative research. In Handbook
of Qualitative Research (Denzin N. & Lincoln Y. eds), Sage,
Thousand Oakes, CA.
Mick D. & Ackerman M. (2000) Advanced practice nursing role
delineation in acute and critical care: application of the strong
model of advanced practice. Heart and Lung: The Journal of Acute
and Critical Care 29, 210±221.
Offredy M. (1995) Personal narratives of young people working in a
caring environment. Vocational Aspect of Education 47, 309±328.
Offredy M. (2000) Advanced nursing practice: the case of nurse
practitioners in three Australian states. Journal of Advanced
Nursing 31, 274±281.
Patton M.Q. (1987) How to Use Qualitative Methods in Evaluation.
Sage Publications, London.
Pierson W. (1998) Re¯ection and nursing education. Journal of
Advanced Nursing 27, 165±170.
Platzer H., Blake D. & Ashford D. (2000a) An evaluation of process
and outcomes from learning through re¯ective practice groups on a
post-registration nursing course. Journal of Advanced Nursing 31,
689±695.
Platzer H., Blake D. & Ashford D. (2000b) Barriers to learning from
re¯ection: a study of the use of groupwork with post-registration
nurses. Journal of Advanced Nursing 31, 1001±1008.
Polit D.F. & Hungler B.P. (1987) Nursing Research Principles and
Methods 3rd edn. J.B. Lippincott Co., Philadelphia.
Reason P. & Rowan J. (eds) (1981) Human Enquiry: A Source Book
of New Paradigm Research. Wiley, Chichester.
Redfern S. & Norman I. (1999) Quality of nursing care perceived by
patients and their nurses: an application of the critical incident
technique. Part 2. Journal of Clinical Nursing 8, 414±421.
Richmond T.S. & Keane A. (1996) Acute-care nurse practitioners.
In Advanced Practice Nursing: Changing Roles and Clinical
Applications (Hickey J.V., Ouimette R.M. & Venegoni S.L. eds),
JB Lippincott, Philadelphia, pp. 316±326.
Sandelowski M. (1986) The problem of rigor in qualitative research.
Advances in Nursing Science 8, 27±37.
Schon D.A. (1983) The Re¯ective Practitioner How Professionals
Think in Action. Basic Books Inc., New York.
Schon D.A. (1987) Educating the Re¯ective Practitioner. Jossey-Bass,
London.
Smith B.A. (1998) The problem drinker's lived experience of
suffering: an exploration using hermeneutic phenomenology.
Journal of Advanced Nursing 27, 213±222.
Teekman B. (2000) Exploring re¯ective thinking in nursing. Journal
of Advanced Nursing 31, 1125±1135.
United Kingdom Central Council for Nursing, Midwifery and Health
Visiting (1998) A Higher Level of Practice: Consultation
Document. UKCC, London.
Watson J. (1998) A meta-re¯ection on re¯ective practice and caring
theory. In Transforming Nursing through Re¯ective Practice
(Johns C. & Freshwater D. eds), Blackwell Science, Oxford.
Wellard S. & Bethune E. (1996) Re¯ective journal writing in nurse
education: whose interests does it serve? Journal of Advanced
Nursing 24, 1077±1082.
Wilkinson J. (1999) Implementing re¯ective practice. Nursing
Standard 13, 36±40.
Wong K. & Lee W. (2000) A phenomenological study of early
nursing experiences in Hong Kong. Journal of Advanced Nursing
31, 1509±1517.
Yam B., Rossiter J. & Chin A. (2000) Caring in nursing: perceptions
of Hong Kong nurses. Journal of Advanced Nursing 9, 293±303.
Issues and innovations in nursing education Developing re¯ective skills
Ó 2001 Blackwell Science Ltd, Journal of Advanced Nursing, 34(5), 639±647 647