2012 Annual Meeting

Approximately 625 homes573 Single-family homes52 Townhomes

Over 45 acres of common/natural areas (>25 soccer fields)Developments

Baden Village*Balmoral (True Homes)Fallbrook

Phase I/II (Essex Homes/True Homes)Phase III (DR Horton)*

Regal Manor *Stanton Heights (Soni Construction)Wellsley Ford*Stafford Oaks(Eastwood Homes) [62]

Bexley (Ryland Homes) [52]

Adler Grove (True Homes) [33]

Summer Lakes (True Homes) townhomes [100]

*completed development

• We had a growth rate of 25% for FY2012 compared to 4% for FY2011• Second largest year for number of homes (171 FY2010)

Advisory Committee•Comprised of five members•Historical role

Board of Directors•Comprised of three members•Current status

Future path•Appointment of two Association members will serve staggered terms (3 years/2 years)•Earl Coulston will resign position in 2013.•Application process for new appointee (2 year term)•Election at November 2013 annual meeting for two additional members (2 year/1 year terms)

2012 Recap2013 ForecastAccount comparisons (drift)Annual contract renewals and cost savingsCapital/Reserve account strategyTransition and Reserve studiesDelinquent accounts

Assessment collection processAssociation-owned foreclosures

Full downloadable list available at www.RegalManorHOA.com

Maintenance/Improvements:•Repaired damage fencing (Stanton Heights)•Replaced leaking clubhouse gutters•Repaired playground swings (both)•Repaired playground decking (warranty)•Repaired/relocated playground benches•Acquired development/engineering documents from York County•Patched road in Stanton Heights (Wisteria. Abilene)•Repaired HVAC (clubhouse)•Painted outdoor stairs on clubhouse•General touch-up and painting interior of clubhouse•General maintenance/repairs to clubhouse Communications:•Unveiled new, improved website•Switched to dynamic DNS forwarding (cost savings versus static IP)•Added Neighborhood opt-in directory on website(beta)•Added password-protected, residents only document area on website(beta)•Newsletter schedule approved (March/June/September)•New, official, moderated Regal Manor Homeowners Association Facebook page

Contracts:•Assuming lighting contract for Wellsley Ford•Signed new contract with Aqua Tech for 2012-2013 pool season•Signed new contract with The Budd Group for 2012-2013 season•Negotiated cost savings with new management contract with Kuester (flat per-door rate, lower hourly manager rate, flat rate for violations, lower rate for ARC request processing)•Contracting with realtor(s) to place tenants and manage Association-owned properties •Pine needles outsourced for cost savings ($5.25/bale installed)Security:•Expanded streetlight coverage

• Installed new poles along A.O. Jones from Lion Ln. to Fischer Rd. (7)• Additional streetlights along Starlight (Bexley/Adler Grove) added to contract• Installing open traditional streetlights in Bexley (Phase I)

•Low-voltage lighting installed at clubhouseSewer Project:•Accepted agreement with Telics/York County

• $10,000 cash• Buried conduit for entrances• 1-1 crepe myrtle replacements for trees on Farmhouse Dr.

•Association voted/passed acceptance of deed transfer for Tract 1

Grounds:•Removed several hazardous trees in common/natural areas•Reoccurring repairs low-voltage lighting at monuments•Continuance/expansion of Yard of the Month program•Installed additional Dogipot station (A.O. Jones)•Partnering with Nation Ford/Carolina Thread Greenway leadership•Upgrading/standardizing “Children Playing” sign posts (8 YTD)•Spring pine needle refresh (~2,600 bales; largest application to date)•Farmhouse Dr. fence pressure washed•Fallbrook entrance signs pressure washed (egged)•Over 1000’ of defunct silt fencing and steel posts removed•Playground mulch refreshed (40 yds.)•Picnic area mulch refreshed (24 yds.)•Installed infrastructure Bexley monument (split costs with Ryland Homes)•Repaired/replaced drain on clubhouse grounds•Enhanced drainage area along NE section of pool with river rock•Installed new landscaping (crepe myrtles, bushes, knockout roses, etc.)for clubhouse common area•Repaired irrigation along A.O. Jones common areas•Spring flower plantings completed [enhanced]•Extended mowing of Farmhouse-6’ setback from road on RR side from sidewalk to end of vinyl fencing•Replaced stop signs and had “Dead End” signs installed•Initial request for sidewalks submitted to RFATS for their LRTP•Removed dead trees at clubhouse

Grounds (continued):•Fall plantings included larger plant beds, enhancements including new flower bed at Baden Village entrance [Farmhouse]•Sodded area in front of clubhouse•Expanded Association-maintained common areas and maintenance•Upgraded all Association signage to black poles and decorative finials•Added Fall pine needle refreshGovernance:•Inducted new Advisory Committee member (Scott Rossi)•Approved 2012 Advisory Committee titles: President, David Yerty; Vice President, Scott Rossi; Treasurer, Bryan Antley; Secretary, Clint Rogers; Member-at-large, Josh Wallace•Received transition and reserve study from third-party specialist•Wellsley Ford TOA turned over to its members•Mandatory Advisory Committee training•Mandatory quarterly committee meeting/training (all committees)•Worked with Kuester to improve their internal processes and resident experience

Finance:•No assessment rate increase for FY2012•Pursuance of delinquent accounts up to and including foreclosure process to lower our Accounts Receivable•Completed Reserve Account study/evaluation•Cleared Bad Debt and account balances <$4.50•Annual review (versus audit; scheduled every other year)•Revised clubhouse rental rates $150/300—resident/non-resident, respectively•Placing tenants in Association-owned foreclosures to collect rent; recover monies/bad debt

471 unique visitors during season 8307 badge presentationsAverage of 32ppl/day Pool season is 119 days (May 19th – September 16th)

Pool:•Purchased new pool chemical controllers

• Automated control• Remote management/monitoring/reporting• Solid-based calcium hypochlorite

•Purchased new pool furniture; refurbished existing furniture• 40 lounge/15 dining chairs refurbished• 33 new dining chairs purchased• 12 new 47” metal tables purchased• 12 new 7.5’ Sunbrella umbrellas purchased• 12 new 68# umbrella bases purchased• 1 new 9’ Sunbrella umbrella purchased• 10 new 18” metal side tables purchased• 3 river-rock panel commercial-grade garbage cans

•New commercial-grade First Aid kits at pool and cabana•New commercial-grade fire extinguishers at pool and cabana•Purchased new pool maintenance items•Purchased battery-backup/surge power supplies for pool and cabana (network/card/computer system electronics)•Pressure-washed decking and sidewalk•Repaired crack tiles and caulked areas with missing coping•Received/posted pool certificate of occupancy and 2012-2013 pool permits and capacity numbers

Pool (continued):•Purchased web-based software to administer key cards•Purchased additional filtration equipment with upgraded equipment (pump, flow controls, drain covers, etc.)•Performed leak/pressure tests on all plumbing infrastructure at “L” pool•Completed major “L” pool refurbishment

• Replaced all tile (matches other pools)• Repaired structural cracks• Removed old, disintegrating faux brick coping and resurfaced and repainted for smoother• Installed two, new, wall-mounted drains with VGB-compliant covers• Installed new, dedicated vacuum line with VGB-compliant cover• Installed new, dedicated return• Re-plumbed existing main drains • Resurfaced entire pool plaster• Installed new rope mounts• Installed new VGB-compliant equalizers on all skimmer baskets• Repaired pool lights• Replaced (3) pool stairs [pending]• Installed new floating partitions [pending]• Repaired, resurfaced, and repainted cracks and damaged areas of the pool deck

Accounts Receivable/ForeclosuresBuilder/Developer lotsPoolLandscapingVolunteersCompliance

Trash cansUnkempt yardsParking on the street

ClubhouseTables/ChairsRefurbishmentEnhancements

SignageCommon areas

InfrastructureIrrigationLightingBeautification

SecurityExpansion

SidewalksA.O. JonesStarlightFarmhouse

• RFATS application approved

• Includes pedestrian bridge over RR tracks along Springfield PKWY

• Sidewalks from Springfield development to NaFo

• Will connect act as connector for Carolina Thread Trail/NaFo Greenway

• Originated by Town of Fort Mill (Joe Cronin)

• RFATS in progress

• Traffic light request for Regent Pwy/Starlight

• Lane striping• Dependencies

on sewer project

• Preparations in the meantime

• York County jurisdiction

RegalManor

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Inform/encourage othersStay alert

Regal Manor HOARegal Manor HOABoard of DirectorsBoard of Directors

Social CommitteeSocial Committee

Pool CommitteePool Committee

ARC CommitteeARC Committee

Grounds/Grounds/Maintenance Maintenance CommitteeCommittee

Rules & Regulation Rules & Regulation CommitteeCommittee

Communications Communications CommitteeCommittee

Sidewalk CommitteeSidewalk CommitteeSecurity/Security/

Preparedness Preparedness CommitteeCommittee

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Kuester ManagementRita Barrett(803)802-0004(888)600-5044 24 hour

rbarrett@kuester.com

Regal Manor HOA website:http://www.RegalManorHOA.com

Facebook:http://www.facebook.com/groups/regalmanor2/