regional holiday meeting awareness
TRANSCRIPT
People
“Praise in Public, Criticize in Private”
Safety Wall
Safety Champion Program
Associates will not positively react to negative recognition
Reward associates for proactive deeds involved with Safety
Ex. Associates can nominate other associates for seeing them perform Safety best practices. Random winner picked at each Safety Meeting, wins $25 Kmart Gift Card.
The pin identifies past Safety Champions
Creates a want or need to join the “elite”
Everyone wants to be in the “in-crowd”
Safety Champion Pin
http://justbuttons.org/
Safety Stars
All of this year’s Safety Champions make it on to the Safety Stars wall
Recognize Everyone
Team recognition enables you to recognize the entire store for collaborative efforts for maintaining an accident free environment
Utilize “Blue Light Safety Calendar” to mark progress and show associates incentives for reaching Safety Milestones
Blue Light Safety Calendar
Used to show associates days
accident free, but also days when an accident
occurred.
Also incentives for being safe are shown giving associates a
common, unified goal.
# of Days Accident Free
Associates can physically see how many days the store has been accident free and how many days left until their next celebration
Incentives
Bagels Donuts Pretzels Cookies Pizza Party Chick-fil-A Pasta Lunch
Results of my program
Last WC incident was on 12/27/2010
Only 2 GL’s YTD
A culture of associates competing to win Safety Champion as well as a team effort to earn Safety Celebrations
Shrink Awareness(How are you reaching associates?)
Don’t be a dummy…Think Shrink!
Electronics Certification
Designed by Craig and his Store Management Team (3027)
Goal – “Your commitment in working in the Electronics department will increase sales and prevent shrink. The expectation is that you will execute assigned tasks that will provide great customer care through the ten foot rule and reduce shrink.”
Results ?
What does your team already know? Can all associates define “Shrink”? Do they know the top 5 Shrink
Departments and 2011 results? Can they identify shoplifter alert signals? Do they know their departments MPS?
These are the questions you need to answer with Awareness
Taking advantage of technology….
SlideshowsVisual of MPS toolsTwitter and FacebookQR Codes
Digital Slideshow
Digital Slideshow
How To:
Store Use a Panimage 9in Digital Picture Frame
Create slideshow on Power point that is custom to your store
Save slideshow in JPEG format Plug digital picture frame into your computer’s
USB drive Drag and drop saved JPEG files into the digital
picture frame’s file Unplug picture frame and hang it up for display
MPS Board
Social Media
Social Media is the fastest way to send information and connect with people
Over 250 Million People have a Facebook Account
Create a new page by clicking on “Create a page for a celebrity, band, or business”
Follow the steps to creating the account
Associates can “like” your page and become a fan
The Benefits
Associates, Management, and any other person associated with SHC can follow your page
Associate’s profiles will still remain private Associates will only be able to see who else “follows” if they
are already friends with the other person Can be used for updates including Shrink and Safety
updates, announcements, shout-outs, and any info you need to spread to associates, QUICKLY
It is free!
Twitter & LinkedIn
Twitter and LinkedIn can be utilized as well
Twitter was tested and was not receptive
Linked-In is used primarily by professionals
QR Codes (Quick-Relay)
Invented by a subsidiary of Toyota in 1994
Popular in Japan Being used more and more
by major companies including Microsoft, Heinz, & Kmart Vendors
QR Codes (Quick-Relay)QR codes are great for relaying messages, links to websites and videos, and pictures…INSTANTLY
Available for use with Blackberry, Iphone, Android and other Smart phones
Fun codes for associates
How it works
Download any free QR Code Reader from your Blackberry App World, ITunes, or Android Market
Open QR Code Reader, point and click on the QR Code
Instantly a message, video, picture, etc. will open
How to create it
There are dozens of free QR Code generator websites available – just Google it!
All you need to do is input your message or link and click the “generate” button
A QR Code will generate which you can copy and paste in to any document in Microsoft Word or Powerpoint
Try it!
Uses Use it to relay messages
to associates
Link to videos relating to LP and Shrink
Create videos showing pictures of major store events
ex.) National Safety Weekend
Create events such as a Scavenger Hunt or other team challenges
Website URL You tube videos Google Maps Location Social Media Itunes link Text Telephone Number SMS Message Email Address Email Message Contact Details Event (Calendar)
My contact info