relationship building success
DESCRIPTION
In our jobs, we are constantly challenged with leading people that do not report to us. Therefore, we must rely on other forms of influence to drive results in our project teams. Getting results through others is most effective when you have built a strong relationship. In this talk, Justin will draw from his experience at c3/consulting (and the knowledge of others at c3) to share thoughts about: - Starting the conversation with someone new that you want to know - Determining what you have to offer - Forming habits that will lead to stronger relationships in the long runTRANSCRIPT
Relationship Building SuccessJustin Graham
about mea little
Justin Graham,PMP, CBAP
12
years
8yearsc3/consulting
clients,
co-workerscommunity,
great relationshipsprofessional success
INTROVERT
communication
follow-upresearch
A whole TEAM :
surrounded by:
leaderspoliticians
donors
he was
great relationships
moneychangerankings
he knew that
success breedssuccess
successful people
masterrelationship
building
clientsprospects
community friends
mentors mentees
it’s
ALL about
relationships
YOURLIF
ESUCCESSYOUR
2self-assessstartsupport & sustain
3
1
self-assess
1
relationshipsin your life:
• job• place of
worship• school• non-profit
are
interactionswith the rightPEOPLEimportant
?
are your relationshipshelping your work?
relationships are
on built
TRUST
is based on
TRUST
4domains…
2sincerity
3
1
4
2sinceritycompetence
3
1
4
2sinceritycompetencereliability3
1
4
2sinceritycompetencereliability3
1
4 care
Source: Mark Cappellino – markcappellino.com
what do you have to
offer?
do you have:
• job• information• expertise• time• relationship
s
NOW, how can you
USE THEM
?
self-assess:1trust &what you have to offer
start2
start2state your goal
set a plan
start a conversation
state your goal:
what do you want?
how could the right
relationships make it
possible?
widen your lens:colleagues
executives
peersvendors
customers
mentors
community
who are the
peoplethat should
about
careyou?
set a plan
establish:• credibility
• common ground
• what YOU have to offer
credibility
common ground
what YOU have to offer
credibility
something to offer
common ground
do your homework
connect the dots
people care about:money
giving back
humorcareer growth
learning
wellness
spirituality
what do you offer?
set a plan:
start a conversation
be brave!
be brave!how can Ihelp?
how can Igive
before you receive
credibility
something to offer
common ground
establishfamiliarity
think warm & show care
listen
support3
follow up or fail
check in:
helpcongratulateshow care
be brave!help
build it before you need it
you will need it
connect with people they care
about
traits
good relationshipbuilder
s
7
engaging
1
vulnerable
2
transparent
3
consistent
4
caring
5
genuine
6
generous
7
engagingvulnerable
transparentconsistent
caringgenuine
generous
hour1
what are your habits?
self-assess
1
self-assess:1trust &what you have to offer
start2
start2state your goal
set a plan
start a conversation
support3
2self-assessstartsupport & sustain
3
1
develop habits that build relationships
surround yourself withthe right people
how will I do this??
do I know?who
real networkingis about
makingother peoplesuccessf
ul
you can be a connector
it’s who you know
just do it!
thanks.
