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Fusion, MLXchange and Tempo5 Release Notes – Versions 5.14.00 – 5.14.05 16 January 2015

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Page 1: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

   

Fusion, MLXchange and Tempo5 Release Notes – Versions 5.14.00 – 5.14.05 16 January 2015    

Page 2: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

 

Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  2  of  14      

Table  of  Contents  Fusion  System  Requirements  ............................................................................................................................................................  3  MLXchange/Tempo5  System  Requirements  .....................................................................................................................................  4  New  and  Changed  Features  for  Fusion  5.14  .....................................................................................................................................  5  Issues  Resolved  .................................................................................................................................................................................  8  

Resolved  in  v5.14.00  ...............................................................................................................................................................  8  Resolved  in  v5.14.01  ...............................................................................................................................................................  8  Resolved  in  v5.14.02  ...............................................................................................................................................................  8  Resolved  in  v5.14.03  ...............................................................................................................................................................  8  Resolved  in  v5.14.04  ...............................................................................................................................................................  8  Resolved  in  v5.14.05  ...............................................................................................................................................................  9  

Known  Open  Issues  .........................................................................................................................................................................  10  Issues  With  Workaround  /  Explanation  ..........................................................................................................................................  11    

   

Page 3: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

 

Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  3  of  14      

Fusion  System  Requirements      Windows  8  and  Internet  Explorer  10  and  11  Compatibility  IE10  and  11  on  Windows  8  will  only  be  supported  using  Desktop  mode  (not  “Metro”  mode)  with  Compatibility  View  enabled.  Devices  which  run  the  Windows  RT,  such  as  the  Windows  Surface  RT  tablet,  do  not  offer  a  compatible  version  of  IE10  and  11  Desktop  mode.        Supported  Operating  Systems  and  Browsers  Operating  Systems   Web  Browsers   Memory  Windows  7   Internet  Explorer  9  and  Internet  Explorer  10  Desktop  

Mozilla  Firefox  17.0.4  and  above,  Google  Chrome  26.0+    Internet  Explorer  11  Desktop  –  *Users  should  run  Fusion  in  Compatibility  Mode,  and  add  to  Trusted  Sites.  NOTE:  Metro  version  of  browser  is  not  supported  

2  GB  RAM  

Windows  8  /  8.1   Internet  Explorer  10  Desktop  Mozilla  Firefox  17.0.4  and  above,  Google  Chrome  26.0+    Internet  Explorer  11  Desktop  –  *Users  should  run  Fusion  in  Compatibility  Mode,  and  add  to  Trusted  Sites.  NOTE:  Metro  version  of  browser  is  not  supported    

2  GB  RAM  

Windows  Vista   Not  supported    Windows  RT   Not  supported    Mac  OS  X  v10.6   Safari  5.1.3  or  higher,  Mozilla  Firefox  17.0.4  and  above,  Google  Chrome  26.0+   1  GB  RAM  Mac  OS  X  v10.7   Safari  5.1.3  or  higher  with  Flash  Player  13.0.0+  

Mozilla  Firefox  17.0.4  and  above,  Google  Chrome  26.0+  2  GB  RAM  

Mac  OS  X  v10.8   Safari  6.0   2  GB  RAM  Mac  OS  X  v10.9   Safari  7.0.    NOTE:  Users  must  first  Trust  the  Fusion  website  to  use  Shockwave  Flash  

plug-­‐in.  Users  must  download  and  install  the  Adobe  PDF  Reader  instead  of  using  the  built-­‐in  PDF  viewer  that  comes  with  the  Maverick  OS.

2  GB  RAM  

*  Subject  to  change  based  upon  Microsoft’s  Support  Lifecycle  policies  for  Internet  Explorer  and  Windows  Operating  System.  NOTE:  Windows  XP  and  Internet  Explore  8  are  no  longer  Mainstream  support    Other  Fusion  System  Requirements  

• Adobe  Flash  Player  13.0.0+  • Free  download  of  Flash  Player  available  at  www.adobe.com.  Before  downloading  a  new  version  of  Adobe  Flash  

Player,  CoreLogic  recommends  users  verify  that  Fusion’s  online  help  identifies  that  version  as  being  supported.    • Flash  Player’s  setting  for  “Local  Storage”  to  100k  (the  default  setting)  or  higher  

• PDF  Reader.  A  free  version  can  be  downloaded  from  Adobe  PDF  Reader    • Broadband  internet  connection  (high-­‐speed  cable,  wireless  or  DSL)  • Screen  Resolution:  1024w  x  768h  or  higher  recommended.  1024w  x  600h  (common  Netbook  size)  are  suitable  

running  Full  Screen  mode.  • Minimum  RETS  version  required  on  RETS  web  farm  servers:  v4.1.08  

     

Page 4: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

 

Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  4  of  14      

MLXchange/Tempo5  System  Requirements      Supported  Operating  Systems  and  Browsers  Operating  Systems   Web  Browsers   Memory  Windows  7   Internet  Explorer  9.0  and  Internet  Explorer  10  Desktop    

Internet  Explorer  11  Desktop  –  *Users  should  run  Fusion  in  Compatibility  Mode,  and  add  to  Trusted  Sites.  NOTE:  Metro  version  of  browser  is  not  supported  

2  GB  RAM  

Windows  8  /  8.1    

Internet  Explorer  10    Internet  Explorer  11  Desktop  –  *Users  should  run  MLXchange/Tempo  in  Compatibility  Mode,  and  add  to  Trusted  Sites.    NOTE:  Metro  version  of  browser  is  not  supported    

2  GB  RAM  

Windows  Vista   Not  supported    *  Subject  to  change  based  upon  Microsoft’s  Support  Lifecycle  policies  for  Internet  Explorer  and  Windows  Operating  System  NOTE:  Windows  XP  and  Internet  Explorer  8    is  no  longer  Mainstream  support    SPECIAL  NOTICE:  Some  third  party  browser  ad-­‐ons  contain  malware  that  inserts  JavaScript  (JS)  Code  into  your  browsers  web  pages.  This  malware  is  often  installed  along  with  browser  ad-­‐ons  such  as  Browser  Toolbars  and  Accelerators  that  are  generally  considered  ‘safe’,  but  are  designed  to  track  your  browsing  habits  and  insert  ads.    Unfortunately,  the  JS  code  the  malware  inserts  causes  reset  errors  in  MLXchange/Tempo5.  CoreLogic  recommends  you  disable  or  uninstall  any  recently  installed  Internet  Explorer  browser  ad-­‐ons  that  may  be  attempting  to  insert  ads  into  your  browser.      Other  MLXchange/Tempo5  System  Requirements  

• MLXchange  and  Tempo  5  users  may  optionally  install  an  ActiveX  control  which  will  automatically  adjust  browser  margins  when  printing.    The  ActiveX  control  is  required  for  printing  some  Statistical  Reports.  User  must  have  Administrative  permission  on  the  PC  to  install  ActiveX  controls.  For  notes  on  ActiveX  installation  reference  B-­‐59452  below.  

• Broadband  internet  connection  (high-­‐speed  cable,  wireless  or  DSL)  • Screen  Resolution:  1024w  x  768h  or  higher  recommended.    • Adobe  Flash  Player  –  ONLY  REQUIRED  IF  USING  THE  BULK  IMAGE  UPLOAD  TOOL.  Free  download  of  Flash  Player  

available  at  www.adobe.com.    • Microsoft  MSXML  6  is  required  to  install  the  ActiveX  Print  Control.  Most  PC’s  have  this  pre-­‐installed  with  Windows.  If  

necessary  download  MSXML6.msi  from  http://www.microsoft.com/download/en/details.aspx?id=3988    Notes  

• Users  will  have  to  adjust  popup  blocker  permissions  to  permit  access  to  external  third  party  sites  (e.g.:  Realist,  Document  Manager,  Feedback  Survey,  etc.)  

• MarketLinx  does  not  support  any  Beta  or  pre-­‐general  release  operating  systems  or  browsers  • If  “Mainstream  Support”  for  a  given  browser  or  operating  system  is  retired,  you  must  upgrade  to  the  minimum  

supported  version  • Third  Party  and  Add-­‐on  products  that  are  accessed  from  Fusion,  Puffin  Browser,  MLXchange  or  Tempo5  may  have  

different  system  requirements  and  may  not  be  supported  on  the  browser  and/or  operating  systems  listed  above.  • NOTE:  Fusion  Experience  application  for  the  iPad  and  Android  is  no  longer  offered/supported  by  CoreLogic  as  of  June  

30,  2014.  User  wishing  to  use  Fusion  on  an  iPad  or  Android  device  can  download  the  Puffin  Browser.  CoreLogic  does  not  provide  support  for  the  Puffin  Browser.          

   

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  5  of  14      

New  and  Changed  Features  for  Fusion  5.14          Home  Page  Gadgets  The  height  of  the  gadgets  on  the  Home  Page  are  now  adjustable.  Click  and  Drag  the  resize  bar  “….”  to  desired  height.  Settings  are  saved  per  user.  This  resize  capability  can  be  enabled/disabled  per  gadget  by  the  site.    

   Add/Edit  -­‐  Image  Too  Small  Warning    If  users  upload  an  image  that  is  smaller  than  the  minimum  size  system  size,  they  will  see  a  warning  message  appear  for  each  image  that  is  smaller  than  the  recommended  size.    

   

Search  

Page 6: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

 

Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  6  of  14      

The  width  of  the  Map  search  is  now  set  as  a  personal  preference  each  time  its  adjusted  so  each  time  the  user  logs  in  or  starts  a  new  search,  the  previous  map  width  is  used.    Map  width  is  saved  for  Listing  Search,  Open  House  and  Hotsheet,  but  not  for  Tax  Search.  

 Additional  Tax  (Child  Tax)  Additional  improvements  to  Additional  Tax    -­‐  also  known  as  ‘Child  Tax’  -­‐  has  been  added  to  Fusion  5.14;  

• Additional  Tax  link  has  been  added  to  the  Listing  Details  Screen  • Additional  Tax  link  has  been  added  to  the  Open  House  Details  Screen  • Support  for  multiple  Child  Tax  subtypes  • Increased  the  number  of  Child  Records  returned  from  2  to  20    

Name  Diplay  option  added  Contacts  gadget  on  Home  page  Switch  how  your  Contact  names  should  be  displayed  in  the  contact  gadget;  either  by  First  Name  ,  Last  Name  or  Last  Name,  First  Name    

 Adjust  Detail  Page  gadget  sequence  via  Drag-­‐and-­‐Drop    Rearrange  the  order  of  gadgets  on  the  Details  screen  by  clicking  on  the  Page  Contents  buttons  and  holding  your  mouse  button  down  and  dragging  the  button  to  the  desired  order  

   

   

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  7  of  14      

Email  Address  Hover  Card  added  to  Contact  Manager  If  you  hover  over  the  Envelope  Icon  in  the  Contact  Manager,  all  the  email  addresses  for  that  contact  will  popup.  Clicking  on  an  email    address  will  display  the  Send  Email  screen.  You  also  can  edit  the  email  addresses  by  clicking  on  the  Add/Edit  Email  address  button.  

   

     

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  8  of  14      

Issues  Resolved     Resolved in v5.14.00 Released  31  October  2014  

ID   Product   Feature   Description  D-­‐17151  58557  

Fusion  MLXchange  

Contact  Website  

When  the  Contact  web  site  style  has  the  agent  image  in  the  lower  left,  the  listing's  Details  view  in  the  AWP  displays  the  listing  contacts  outside  of  the  border.    If  the  AWP  Style  that  has  the  agent  photo  in  the  upper  banner,  the  AWP  Details  view  displays  the  listing  content  correctly.  NOTE:  Although  refinements  will  prevent  information  from  getting  truncated  within  visible  pane,  using  a  report  view  that  is  800  px  wide  should  be  considered  best  practice  when  AWP  style  being  used  has  a  left  margin  content  area.  

D-­‐14730  57428  

MLXchange   Contacts   Timestamp  on  Notes  for  listings  associated  to  clients  is  showing  as  EST,  instead  of  local  time.    

B-­‐131328   Fusion   Home  Page   Home  Page  Gadget  font  size  has  been  increased.  

D-­‐16881  58353  

Fusion   Website  Manager  

Spell  check  does  not  work  in  some  of  the  text  boxes  when  setting  up  a  website.  NOTE:  Although  additional  text  boxes  will  now  be  included  in  spell  check  operations,  this  feature  leverages  the  browser’s  spell  check  capabilities.  The  following  browser  versions  include  spell  check  capabilities:  Chrome  9.0+,  IE10+,  Firefox  2.0+,  Safari  5.1+.  

 Resolved in v5.14.01 Released  21  November  2014  

ID   Product   Feature   Description  D-­‐37006   Fusion   Add/Edit   Can't  edit  (Delete)  an  Open  House  record  when  listing  moved  to  Withdrawn  status  

D-­‐37148   Fusion   Email   No  image  available  in  Fusion  when  emailing,  print  previewing  or  saving  PDF  using  Open  House  Reports  

D-­‐37359   Fusion   Message   When  double-­‐clicking  on  the  Print  button  in  Message  of  the  Day,  the  print  dialog  will  open  and  can  not  be  closed  and  the  user  can  not  refresh/reload  the  screen.  

D-­‐37336   Fusion   Tax   Tab  styling  is  not  proper  in  the  Additional  Tax  gadget  when  more  than  2  tabs  are  present.  

 Resolved in v5.14.02 Released  5  December  2014  

ID   Product   Feature   Description  D-­‐37815   Fusion   Open  

House  Fusion  Open  house  “None  of  the  selected  properties  has  any  printable  information”  alert  is  displayed  when  user  tries  to  print  open  house  report  if  the  report  contains  fields  from  data  sources  other  than  Open  House.    

D-­‐37358  B-­‐137564  

Fusion   Tax   Scroll  bar  appears  zoomed  when  user  increases  the  zoom  level  in  the  Additional  Tax  gadget  when  more  than  1  tab  visible.  

 Resolved in v5.14.03 Released  19  December  2014  

ID   Product   Feature   Description  B-­‐137482   MLXchange  

Tempo  Email   Users  couldn’t  add  personal  email  addresses  with  a  top  level  domain  of  “.REALTOR”  because  

it  exceeds  a  6  character  maximum.    D-­‐37919   Fusion   Mapping   In  the  Search  Results  screen  when  the  Parcel  Map  Overylays  are  enabled  and  you  select  

Parcel  and  click  on  Show  Estimated  Lot  Size,  the  parecal  lines  flash  very  quickly  on  the  screen  and  then  disappear.  

 Resolved in v5.14.04 Released  2  January  2015  

ID   Product   Feature   Description  D-­‐38209  58968  

Fusion  MLXchange  

Reports   CMA  Comparable  Property  Location  report  may  not  show  all  listings  pins  on  the  printed  map  report  due  to  the  zoom  level  setting  

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  9  of  14      

Resolved in v5.14.05 Released  16  January  2015  

ID   Product   Feature   Description  D-­‐38415   Fusion  

MLXchange  Tempo  

Agent  Web  Page  

When  accessing  an  agent  web  page  and  displaying  My  Listings,  Company  Listings,  and  Property  Search,  selecting  details  results  in  a  reset  error  if  the  Agent  Web  Page  URL  is  Bookmarked  and  launched  directly.  Affects  v5.14  only.  

D-­‐38390   Fusion   Reverse  Prospecting  

Users  Email  Signature  does  not  display  in  the  email  message  body  when  sending  a  second  email  from  the  Reverse  Prospecting  screen.  The  first  email  is  sent  from  this  screen  correctly  contains  the  email  signature.  

     

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  10  of  14    

Known  Open  Issues      Known  Open  Issues  as  of  2  January  2015    

ID   Product   Feature   Description  B-­‐81352  58519  

Fusion   CMA   CMA  Step  #  3  Comparable  -­‐  Use  locator  to  find  subject  property  and  radius  circle  search  must  begin  outside  of  locator  icon-­‐all  browsers  

D-­‐21497  59808  

Tempo5   Contact  Website  

When  opening  multiple  contact  websites  and  clicking  on  the  Email  Me  link  (left  side)  the  web  form  shows  the  information  (contact  name)  from  the  first  contact  website  for  subsequent  websites  accessed  (i.e.,  Caching  information  on  Contact  website  Email  me  web  form)  

B-­‐67125  57138  

Tempo   Contacts   Contact  information  (notes)  desired  on  results  from  prospect  search  

D-­‐23318  60083    

MLXchange   Contacts   Client's  names  blank  from  Client  Manger's  Detail  Drop  Down  box.    Noticed  for  any  of  the  'blank'  client's  names,  the  client  gateway  is  also  blank.    In  order  to  see  the  information,  switch  the  radio  button  to  disable  the  gateway  then  back  to  enable.  User  is  unable  to  save  any  changes  to  the  gateway  info.  

D-­‐23361  60019  

Fusion   Email   Clients  are  receiving  an  error  message  when  they  click  on  the  CMA  links  within  the  emails,  issue  appears  to  be  due  to  the  large  size  of  the  PDF's.    

B-­‐44361   Fusion   Mapping   Street  names  are  not  visible  in  Birds-­‐Eye  view  B-­‐66143  57073  

Fusion   Mapping   "Click  Here  to  Complete"  label  gets  in  the  way  when  drawing  a  very  small  Polygon  on  the  Fusion  map  search  screen  

D-­‐21718  59865  

MLXchange   Message  of  the  Day  

MOTD  missing  content  when  Lync  add-­‐on  with  phone  symbol  feature  is  enabled  and  the  message  content  contains  a  phone  number  format  (  ex.,  555-­‐999-­‐2222),  message  content  after  the  symbol  is  not  seen  

D-­‐17592  58706  

Tempo5   Printing   Row  Index  object  on  detail  reports  is  not  working  properly  in  reports.  When  you  print  a  group  of  listings,  if  you  go  back  and  print  again  the  row  index  continues  advancing  from  the  end  of  the  previous  printing.  

B-­‐47228   Fusion   Reports   Page  numbers  do  not  display  in  printed  reports  in  Fusion  

D-­‐17713  58728    

MLXchangeTempo5  

Reports   When  CMA  summary  report  exceeds  the  record  count  for  the  report  the  second  page  and  calculations  did  not  print.  But,  if  the  record  count  was  <=  the  records  per  page  the  reports  printed  correctly.  Reportedly  works  in  Fusion,  due  to  use  of  PDF.  

D-­‐17766  58751  

MLXchange   Search  Manager  

Logically  deleted  searches  are  appearing  in  Saved  Search  Manager  when  Select  All  Searches  option  is  selected  

D-­‐17772  58748  

MLXchange  Tempo5  

Search  Results  

Reordering  the  listings  and  then  going  to  details.  The  order  that  the  properties  had  been  adjusted  to  does  not  remain  the  same  

D-­‐17417  58545  

MLXchange  Tempo  

Tools   Administrators  attempting  to  transfer  agents  with  large  numbers  of  contacts,  searches  and/or  email  history  to  another  user  may  get  "Timeout  expired"  during  transfer  process.  

     

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  11  of  14    

Issues  With  Workaround  /  Explanation    

ID   Product   Feature   Description  B-­‐126743   Fusion   Add/Edit   Unable  to  upload  images  from  DropBox.  Attempts  result  in  “File  type  not  identified”  message.  

 Explanation:  Fusion  can  upload  images  stored  in  Cloud  services  such  as  DropBox  but  it  requires  the  user  to  use  the  Direct  Link  URL  to  the  image  location,  and  not  the  Public  Shared  Link  URL.  If  you  attempt  to  upload  an  image  from  DropBox  image  using  the  Public  Shared  Link  URL,  Fusion  will  display  the  error  “File  type  not  identified.”  because  this  URL  is  not  a  path  to  an  image  but  rather  a  URL  to  a  webpage  that  contains  the  image.      Workaround:  Enter  direct  link  to  the  image  for  upload  to  occur.  For  example,  the  Public  Shared  Link  URL:  https://www.dropbox.com/s/fst0e0zzffemy37/2010-­‐12-­‐27%2006.39.21.jpg    needs  to  change  to  https://dl.dropboxusercontent.com/s/fst0e0zzffemy37/2010-­‐12-­‐27%2006.39.21.jpg  to  get  the  Direct  Link  to  the  image.  Using  this  Direct  Link  URL  within  Fusion’s  Upload  Image  screen  allows  the  image  to  upload.  The  “www.dropbox.com”  portion  of  the  URL  needs  to  be  changed  to  “dl.dropboxusercontent.com”  in  order  to  upload  directly  from  the  Cloud.    Similarly,  for  Google  Drive,  a  direct  link  to  an  image  should  be  used.  For  Google  Drive,  it  is  not  as  simple  changing  the  URL  like  done  with  Dropbox.  Rather,  a  direct  link  needs  to  be  generated  using  a  tool  like  https://sites.google.com/site/gdocs2direct/.    For  other  cloud-­‐based  storage  services,  there  are  different  ways  to  get  the  Direct  URLs.  The  key  is  having  the  direct  links  for  uploading  to  Fusion  –  not  the  shared  URLs  to  a  web  page  displaying  the  image.    

D-­‐18379  58976  

Fusion   CMA    “ERROR  -­‐  An  error  occurred  saving  the  search”  received  when  modifying  using  an  existing  save  search  to  start  a  Fusion  CMA.      Explanation:  This  error  occurred  with  a  specific  search  and  in  a  specific  account  –  and  even  only  in  that  account’s  production  environment.  Unable  to  reproduce  issue  in  QA  environments,  including  account-­‐specific  copy.  Suspect  that  criteria  for  the  particular  search  got  corrupted.  No  repeatable  or  recurring  reports  of  this  issue  since  that  time  supports  that  suspicion.  

D-­‐10529  55264  

Fusion  MLXchange  Tempo5  

Contact  Web  Pages  

Intermittently  property  reports  on  the  Contact  Website  are  only  partially  displayed.    Limited  to  isolated  instances  where  Chrome  and  Safari  attempt  to  present  multi-­‐page  report  and  content  continues  beyond  first  page.    Workaround:  Use  single-­‐page  report  format.  

D-­‐13390    

Fusion  MLXchange  Tempo    

Email   If  the  emailed  report  is  emailed  from  MLXchange/  Tempo  and  viewed  by  an  agent  while  logged  into  Fusion,  the  sensitive  data  fields  will  remain  hidden  because  the  report  URL  domain  does  not  match  the  Fusion  URL  domain.  In  order  for  the  sensitive  data  fields  to  be  visible  the  user  would  have  to  be  logged  into  MLXchange  or  Tempo.      Explanation:  Emailed  reports  containing  “sensitive”  data  fields  are  hidden  when  viewed  by  non-­‐authenticated  users  is  expected  behavior.  

D-­‐13865    

Fusion   Email   Google  Chrome  has  a  new  feature  that  allows  users  to  redirect  mailto:  hyperlinks  to  Gmail.  When  a  user  clicks  an  email  hyperlink  in  listing  details,  Gmail  opens  in  the  same  browser  window  as  Fusion.  The  problem  occurs  when  clicking  the  Back  button  and  the  user  is  on  the  Fusion  Home  page  instead  of  the  listing  detail  page.      Workaround:  This  Gmail  feature  can  be  disabled  –  follow  instructions  at  this  link:  http://support.google.com/chrome/bin/answer.py?hl=en&answer=1382847      

D-­‐25246  60492    

Fusion  MLXchange  Tempo  

Email   Contact  will  receiving  3  emails  for  each  automated  prospecting  email  if  the  agents  Pager  Email  Address  is  invalid  format.      Workaround:  Correct  or  remove  Pager  Email.  

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  12  of  14    

n/a   MLXchange  Tempo5  

Email   When  editing  Email  Templates  a  popup  message  may  appear  when  trying  to  Copy/Paste:  “Do  you  want  to  allow  this  webpage  to  access  your  clipboard?”      Workaround:  This  prompt  can  be  disabled  by  configuring  settings  in  IE  using  these  steps;  1.  Go  to  Tools-­‐-­‐>Internet  Options,  then  click  the  Security  tab  2.  Click  on  the  Custom  Level  button  and  scroll  down  to  Scripting  section  3.  Select  the  option  is  "Allow  programmatic  clipboard  access."  4.    Save  settings,  then  restart  browser.  

n/a   Fusion   General   Users  that  have  installed  ‘developer  debugging’  versions  of  their  browsers  may  see  debug  alerts  intended  for  developers  as  they  use  the  application.      Workaround:  Debug  window  is  not  needed  to  perform  any  Fusion  operations.  If  user  for  some  reason  desires  to  keep  the  debugger  on,  can  close  or  minimize  report  window  without  affecting  Fusion.  

D-­‐27537  60779  

Fusion  MLXchange  Tempo  

IDX  Map  Search  

Issue  with  the  IDX  Map  Search  when  it's  iframed  into  an  agents  custom  website  and  when  the  end  user  is  using  IE10  or  IE11.  The  IDX  Map  Search  displays  error  message  "Error  occurred  in  IDX  mapping  page  “will  not  return  any  results.    Workaround:  The  custom  website  should  force  Compatibility  Mode  by  adding  <metahttp-­‐equiv="X-­‐UA-­‐Compatible"content="IE=EmulateIE8"/>  to  the  website  that  has  the  Contact  Website  URL  iFramed.  (This  is  outside  of  CoreLogic’s  control.)  

D-­‐16685   MLXchange  Tempo5  

Login   Users  that  have  installed  various  browser  ad-­‐ons  that  attempt  to  insert  JavaScript  (JS)  may  experience  a  System  Reset  Error  when  they  login  to  MLXchange  and  Tempo5.      Workaround:  The  ad-­‐ons  are  malware  and  should  be  disabled  or  uninstalled  to  resolve  this  issue.  Additionally,  to  facilitate,  CoreLogic  created  a  blacklist  of  known  malware  ad-­‐ons  and  the  application  will  warn  user  of  the  issue  and  possible  resolution  at  login.  

D-­‐16780  58336  

Fusion   Login   Login  Page  not  defaulting  to  Password  in  Safari    Explanation:  Flash/FLEX  limitation  within  some  browser  types.  CoreLogic  has  made  refinements  to  the  logon  page  such  that  the  cursor  defaults  to  the  Password  box  in  IE  and  Chrome.  Also  so  the  cursor  will  default  to  Password  box  when  user  is  logging  back  into  Fusion  from  the  same  browser  session.  (User  has  not  closed  out  their  browser  after  closing  out  of  Fusion.)      There  is  a  related  aspect  with  the  computer  being  able  to  submit  the  credentials  by  having  the  user  click  the  enter  key  while  the  cursor  is  in  the  Password  box.  Again,  this  works  with  some  browsers  on  the  first  Fusion  session  and  works  when  the  user  is  logging  back  into  Fusion  within  the  same  browser  session.      Workaround:  Hit  the  tab  key  once.  (This  moves  the  cursor  forward.)    

D-­‐16882  58390    

Fusion   Message  of  the  Day  

Message  of  the  Day  text  in  some  cases  exceed  the  width  of  the  message  window  causing  the  text  and  scroll  bar  to  appear  outside  the  MOTD  window.      Workaround:  Make  sure  browser  zoom  level  is  not  greater  than  100%.    

D-­‐10969  D-­‐13841        

Fusion   Printing   Leaving  the  Firefox  print  dialog  open  for  45  seconds  without  clicking  the  Print  button  -­‐  the  Flash  player  will  crash  and  you  will  need  to  restart  Fusion.    Related  issue,  Flash  Player  crashes  when  clicking  "Properties"  button  multiple  times  in  Firefox’s  Print  dialog  or  also  clicking  outside  the  Printer  Properties  dialog  box.      Workaround:  Firefox  has  a  process  called  Plugin-­‐container.exe  which  loads  plugins  like  Flash,  Silverlight,  and  QuickTime.  Follow  the  steps  below  to  change  the  related  Firefox  settings.  

1. Open  Firefox  2. In  the  address  bar,  enter:  about:config  3. If  prompted,  click  the  button:  I'll  be  careful,  I  promise!  4. In  the  Search  field  at  the  top  of  the  page,  type:    dom.ipc.plugins.enabled  5. Double-­‐click  on  this  item  –  this  will  change  its  setting  from  true  to  false.  6. Close  Firefox  and  restart  it.    

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Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  13  of  14    

D-­‐19995    

Fusion   Printing   Using  Fusion  on  Firefox  19  on  Windows  7  –  printing  multiple  copies  is  not  working.  Only  1  page  will  print  regardless  of  how  many  pages  are  entered/set  within  the  print  dialog.      Explanation:  Known  bug  with  FireFox.  Issue  mitigated  with  increased  use  of  Adobe  PDF  for  reports.  

D-­‐22703    

Fusion   Printing   Unable  to  print  Quick  CMA  in  Fusion  when  using  the  Firefox  web  browser  due  to  issue  with  Firefox’s  PDF  handling.    Workaround:    Change  the  default  PDF  handling  behavior  in  Firefox  

1. Open  up  the  Firefox  Tools  >  Options  dialog  (Orange  Firefox  tab>Options>Options  2. Open  the  Applications  tab  3. Wherever  the  Content  Type  contains  Adobe  Acrobat,  click  on  the  corresponding  

Action.    It  will  become  a  pull-­‐down.    Select  ‘Adobe  Reader’  from  the  list.  4. Click  OK  at  the  bottom  of  the  Options  dialog  5. Restart  Firefox  

D-­‐12695   Fusion   Printing   Printing  to  a  network  printer  may  not  print  when  using  Chrome.        Explanation:  Google  acknowledges  this  is  a  known  issue  and  is  not  limited  to  CoreLogic  products.    Workaround:  No  known  resolution  other  than  using  a  different  browser.  

D-­‐27425   Fusion   Printing   In  Windows  8/8.1  with  IE  10/11  and  user  does  not  have  Adobe  Reader  installed,  if  you  try  to  Print  via  PDF  you  get  the  following  prompt:  “Do  you  want  to  open  or  save  <report  name>  from  <site>”.  If  you  click  Open,  or  if  you  Save  the  file  and  then  try  to  open  it,  you  cannot  do  so.  No  application  is  associated  to  this  file  and  even  if  you  try  to  open  it  with  the  built-­‐in  “Reader”  it  will  fail.    Workaround:  Install  the  Adobe  PDF  Reader    

D-­‐23399  60148    

IP   Report  Editor  

Report  Manager  is  not  acknowledging  the  SmartLinks  Access  Menu  Exclusion  (ex.,  GeoJet).  Links  are  available  in  the  Report  Manager  Hyperlink  selection  under  SmartLinks,  even  when  all  access  levels  have  been  disabled  for  the  s  SmartLink.    Workaround:  Delete  the  SmartLinks  not  being  used.  

B-­‐110256  60519  

Fusion   Reports   Clicking  on  a  Sell  Price  field  in  a  report  view  does  not  launch  Mortgage  Calculator      Explanation:  Mortgage  Calculator  designed  to  work  only  with  List  Price  (as  applicable  use  case).  

D-­‐07259    

Fusion   Reports   Clicking  on  an  email  link  in  a  report  can  cause  the  current  browser  tab  that  Fusion  change  to  a  blank  page.      Workaround:  Check  Enable  Protected  Mode  for  the  Internet  Zone  in  the  browser’s  Internet  Options.    If  the  Fusion  site  is  listed  in  Trusted  Sites,  then  Enable  Protected  Mode  also  needs  to  be  checked  for  Trusted  Sites.    

D-­‐22756  60056      D-­‐16741  58322  

Fusion   Reports   Searching  XROPO,  the  “COM  Realtor  Full”  report  view  displays  acres  rounded  to  full  number,  whereas  searching  COM  prop  type,  the  same  report  (and  same  listing)  displays  the  field  value  not  rounded.  It  display  '0.6700'    instead  of  ‘1’.    Reports  in  Fusion  are  following  the  display  format  set  in  the  Results  grid  for  Date  fields  instead  of  the  display  format  defined  in  the  report  if  the  Date  field  is  contained  in  the  results  grid.    Explanation:  For  sake  of  consistency  and  performance,  data  values  that  appear  in  report  views  uses  the  same  formatting  as  is  set  in  the  results  grid  for  that  particular  user.  This  behavior  of  having  the  results  grid  formatting  drive  report  view  formatting  is  present  just  while  inside  of  Fusion.  Emailed  report  views  received  by  other  users  and  by  consumers  who  are  not  Fusion  users  view  data  formatting  as  defined  within  the  report  view.      Workaround:  If  a  data  value  appears  on  a  report  view  formatted  differently  than  desired  or  specified  in  the  report’s  design,  simply  remove  that  field  from  the  results  grid  or  format  the  field  to  display  in  the  grid  as  desired.  (Both  operations  can  be  performed  via  the  Grid  Manager.)    

Page 14: Release Notes – Versions 5.14.00 – 5.14orebweb1.oreb.ca/memweb/memnews_w/pdfs/2015/Feb_15/... · Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05 ! 1!Feature’maynot’be’available’for’all’users

 

Fusion and MLXchange/Tempo5 Release Notes for Versions 5.14.00 to 5.14.05

 

1  Feature  may  not  be  available  for  all  users.                                                            Page  14  of  14    

D-­‐16957   Fusion   Reports   Discrepancy  in  order  of  History  Report  between  Fusion  and  IP.    The  discrepancy  is  that  when  sorting  the  records  by  Change  Date,  the  report  in  IP  is  sorting  by  the  actual  change  date  timestamp  (including  the  time),  while  the  report  in  Fusion  is  sorting  only  by  the  date  value.    Solution:  In  order  for  History  Report  sorting  to  recognize  multiple  changes  performed  on  the  same  date,  the  report  sort  must  be  set  to  include  both  New/Change  Date  and  PAR  Sequence  Number.  Confirmed  that  when  this  sorting  is  established,  presentation  is  consistent  between  Fusion  and  MLXchange/Tempo.  

D-­‐36284  61750    

Fusion  MLXchange  Tempo    

Reports   On  a  Windows  PC  using  Safari,  Chrome  or  Firefox  when  viewing  an  emailed  listing  with  multiple  images,  clicking  the  image  button  does  not  advance  image  to  next  image.    Does  not  affect  Internet  Explorer.    Workaround:  Go  into  Report  Writer  for  the  specific  report  and  make  sure  Image  Frame  is  set  to  “On  Top”  using  the  Bring  Forward  buttons.  

D-­‐12945  56589  

Fusion   Saved  Searches  

Unable  to  create  Personal  Saved  Searches  -­‐  always  become  Template    Explanation:  The  nomenclature  and  behavior  for  saving  searches  differs  between  Fusion  and  MLXchange  and  Tempo.  Fusion  supports  saving  personal  saved  searches.  Some  differences  can  exist  for  pulling  up  saved  searches  between  the  different  applications,  but  criteria  and  existence  of  a  search  stays  the  same.    

B-­‐43919  56867  

Fusion   Search  Criteria  

Multi-­‐Search  criteria  option  not  supported    Explanation:  MLXchange  and  Tempo  include  a  feature  whereby  one  search  criteria  field  can  have  levels  of  Boolean  logic  applied  for  multiple  system  fields.  For  example,  Area  and  Subdivision  combined.  In  Fusion,  this  feature  is  limited  to  being  present  only  in  the  Multiple  Address  search  field.  Fusion  does  not  include  the  “multi-­‐search  criteria”  because  of  the  relatively  low  demand  (simply  not  implemented)  and  low  usage  of  this  type  search  field  within  MLXchange  and  Tempo  sites.      Separate  but  related,  Fusion  fully  supports  the  Child  Value  Constraint  business  rules  that  can  be  set  up  to  have  pick  lists  dynamically  change  based  on  criteria  entered  by  the  user.    

B-­‐66617  57200  

Fusion   Searching  &  Reports  

Search  &  Report  default  setting  missing  some  options  (ex.,  Full  Public  View,  Prospect  Notification  View,  Photo  Report  and  CMA  views)    Explanation:  Additional  options,  such  as  Full  Public  View,  have  been  added  to  Fusion’s  Search  &  Report  Defaults  (under  Tools  menu)  since  ticket  originally  entered.  Other  options,  such  as  Prospect  Notification  default  is  set  in  the  consolidated  Auto-­‐Notification  Defaults  dialog.  CMA  reports  are  selected  as  defaults  via  Fusion’s  CMA  Presentation  Library.  

E-­‐03531   Fusion   Searching  &  Reports  

Ability  to  display  multiple  records  in  multi-­‐column/row  reports  in  Fusion  details  screen.    Explanation:  Fusion  isn’t  capable  of  displaying  multiple  records  in  reports  on  the  Details  screen.    Workaround:    Use  the  Print  Preview  option  to  display  all  records.    

n/a   Fusion  MLXchange  Tempo  

SmartLinks   Links  to  3rd  party  sites,  including  Realist,  may  be  blocked  by  Popup  Blockers.      Workaround:  Users  should  adjust  popup  blocker  permissions  to  permit  access  to  desired  sites.  

n/a   Fusion   Statistics  Pro  

If  the  user  gets  an  Inactivity  Time  Out  warning  from  within  Statistics  section,  the  user  will  be  redirected  to  the  Fusion  Home  page  in  a  new  browser  so  Fusion  will  be  running  in  2  browsers.    Workaround:  Proceed  with  normal  usage.  This  notification  is  for  information  about  behavior.  

D-­‐24473  60381    

MLXchange  Tempo  

Tools   Staff  tool  to  add  picklist  values  is  causing  duplicate  values.        Workaround:  In  addition  to  potential  sources  of  issue  being  refined,  a  tool  was  developed  to  clean  up  and  fix  duplicates.  (B-­‐106299)