relevance of emotional intelligence for effective job performance ppt

8/8/2019 Relevance of Emotional Intelligence for Effective Job Performance Ppt

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RELEVANCE OF EMOTIONAL

INTELLIGENCE FOR EFFECTIVE JOBPERFORMANCE: AN EMPIRICAL STUDY


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Research Objectives

The objectives of the study are three-fold:

y (1) to determine if there is a significant relationshipbetween emotional intelligence and work

performance;y (2)to find out which factor of the emotional

intelligence is a major contributor towards workperformance and

y (3)to see if the demographic factors are predictive ofemotional intelligence.


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Research Hypothesis

y 1. Employees with higher Emotional Intelligence willoutperform those with lesser Emotional Intelligence

y 2. The three parameters of EI, i.e., emotional

sensitivity, emotional maturity, and emotionalcompetency, will have a positive correlation with oneanother and each one would contribute to predictoverall job performance with emotional competencyas the main contributor

y 3. There would be no significant relationshipbetween demographic variables (gender, educationalqualification, and working experience) and EI


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Methodology

y Data Collection and Participants

Sample- 90 executives (private/public)

y Selection of organizations- convenience

y Executives under supervisors simple randomsampling

y Supervisors completed the scales regarding theexecutive performance


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y Sampling region- NCR high paced lifestyle

y Data collected on site using structured questionnaire

y One survey- 15 questions assess EI & demographic

date

y Second Survey- to supervisors, data relating toemployee task performance


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Dependent VariableDependent Variable Independent VariableIndependent Variable

y Job Performancey companys formal appraisal of the

employees performance was usedas the measure of job performance.

y Data were collected by using bothquantitative and qualitative

y scales of measurement. Focusgroup discussion (FGDs) andpersonal interview method (PIM)were also

y used. The evaluation is based onthe employees overall jobperformance, which is directly related to their current and pastresearch outputs.

y Emotional Intelligencey

EI test developed byChadha and Singh(2001) for Indianrespondents, was used.EI scale constitutes threepsychologicaldimensions emotionalcompetency, emotionalmaturity, and emotionalsensitivity


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Control Variables

y four demographic variables:

y Age,

y Gender (1 for male; 2 for female),

y Educational level (1 for graduate; 2 for post-graduateand above), and

y Job tenure measured by the number of years that anemployee has been in his/her current position in thecompany.


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Data Analysis

y To assess the relationship between EI andperformance, t-tests, ANOVA, and Pearsoncorrelations have been performed


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Results

y Bivariate correlation was applied to see if therewould be significant relationship between thepredictor variables (EI variables) and the criterion

variable (work performance)


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y Linear correlation is present between EI and overallperformance score. There is a positive correlationamong all the EI factors (emotional competency,

emotional maturity, and emotional sensitivity), withone another, and with total EI score with asignificance level of 0.01. There is also a positivecorrelation between the total EI scores and overall

performance with 0.01 level significance. Thecorrelation coefficient varies from 0.37 to 0.91.


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y The ANOVA result of performance with the EI factors,i.e., competency, maturity, and sensitivity. This test wascarried out to determine which of the three factors was amajor contributor to overall performance.

y

The respondents were divided among three separategroups based on their performance scores, i.e., low,medium, and high with low group having a performancescore up to 80, medium group having a score between 80and 85, and high group having a score more than 85. Thedifferent factors, e.g., competency, maturity, and

sensitivity haveF values 12.62, 6.91, and 5.25respectively all at a significance level of 0.01. It showsthat out of the above three parameters, competency is themajor contributor towards the overall performance.


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y To have an idea on whether demographic variableshave any significant effect on emotional intelligence,T-tests were used.

y T-tests usedto show the effectof demographicvariables,

y Gender (male vs. female) and qualification(graduate vs. postgraduate) do nothave any

significant effect on the EI parameters whereas workexperience has a significant effect on EI with more

work experience people have higher EI.

relevance of emotional intelligence for effective job performance ppt

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