relevant shopping experiences

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Relevant Shopping Experiences

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Post on 17-Aug-2014

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Reviews and ratings are helpful, but take it to the next step by serving up personalized content from like-sized reviewers.

TRANSCRIPT

Page 1: Relevant Shopping Experiences

Relevant Shopping Experiences

Page 2: Relevant Shopping Experiences

I needed a few new tops for work so I popped open the Nordstrom’s web site

Page 3: Relevant Shopping Experiences
Page 4: Relevant Shopping Experiences

There are 4,483 tops!

Page 5: Relevant Shopping Experiences
Page 6: Relevant Shopping Experiences

Even after “narrowing” there are still 500 tops

Page 7: Relevant Shopping Experiences

Scan 500 tops, pick 1, then

Page 8: Relevant Shopping Experiences

Scan 17 pages of reviews, until...

Scan 500 tops, pick 1, then

Page 9: Relevant Shopping Experiences

Scan 17 pages of reviews, until...

We have a winner!

Scan 500 tops, pick 1, then

Page 10: Relevant Shopping Experiences

This type of review is not uncommon, but it takes time and effort to find

Page 11: Relevant Shopping Experiences

Primary customer concern when shopping for clothes and beauty products online

But how will it look on me?

Page 12: Relevant Shopping Experiences

Hack #1

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Hack #2

Virtual Dressing Rooms

Page 14: Relevant Shopping Experiences

Hack #3

Wardrobe Analyzer

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Hack #4

Social Shopping

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Getting Closer

Page 17: Relevant Shopping Experiences

Makes sense to collect specifics (measurements, skin tone, etc) during the first review

Page 18: Relevant Shopping Experiences

Or in a universal source that companies can access through single sign on or social login

Page 19: Relevant Shopping Experiences

Share these data points in the review

Page 20: Relevant Shopping Experiences

But more importantly, create a relevant shopping experience using this data

BEST SHIRTS FOR ME

BEST DRESSES FOR ME

Page 21: Relevant Shopping Experiences

But more importantly, create a relevant shopping experience using this data

BEST SHIRTS FOR ME

BEST DRESSES FOR ME

I will buy all these shirts

Page 22: Relevant Shopping Experiences

But more importantly, create a relevant shopping experience using this data

BEST SHIRTS FOR ME

BEST DRESSES FOR ME

I will buy all these shirts

And some dresses and pants and...

Page 23: Relevant Shopping Experiences

Thank You

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