Relocation Guide: CincinnatiVersion 3: March 16, 2015

By Holly Maloney

CUTLER HOMES | RELOCATION GUIDE: CINCINNATI 2

CONTENTS

DAILY LIVINGTransportation Options Car Rentals Taxi Services Metro BusCell Phone Service ProvidersEmergency Information Drug and Poison Information Weather FloodingSecuring a Drivers License in Ohio & KentuckyUtility Companies in Ohio & KentuckySchools in Ohio & Kentucky

SHOPPING & ENTERTAINMENTGreater Cincinnati - Things to DoGreater Cincinnati Shopping Malls Factory OutletsLocal Attractions

INTERNATIONAL Information specifically for those moving to the US from abroad.HolidaysNational Emergency Number - 911Social Security CardBringing a Pet to the USDialing International Numbers

3

Transportation Options

Enterprise

Hertz

Avis

Budget

National

Alamo

Downtown Location

(513) 651-0555

150 W. 5th Street45202

(513) 347-6111

601 Elm Street45202

(513) 621-1479

212 West 4th St45202

(513) 241-0220

212 West 4th St45202

M-F 8a - 6pSat 9a - 12pSun Closed

M-F 7:30a - 6pSat 9a - 12pSun Closed

M-F 8a - 5:30pSat 8a - 12pSun 9a - 12p

M-F 8a - 5:30p Sat 8a - 12 pSun 9a - 12 p

Cincinnati Airport (CVG)

(859) 689-6200

Sun-Sat 6:30a - 9:30p

(859) 767-3535

Sun-Fri 4:30a - 1a Sat 5a - 12a

(859) 767-3773

Sun-Sat 4:30a - 1:00a

(859) 767-3132

Sun-Sat 4:30a - 1:00a

(859) 767-3655

Sun-Sat 6a - 12a

(888)826-6893

Sun-Sat 6a - 12:30a

Car Rentals

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Taxi Services

Metro Bus

Cincinnati Taxi Cab

Riverfront Taxi

Tri-State Yellow Cab

A-Taxi, Inc.

Cincinnati Yellow Cab

Yellow Cab Co.

513-442-4944

513-886-0256

513-251-2111

513-984-8484

513-251-8800

513-821-8294

Metro is a bus service of the Southwest Ohio Regional Transit Authority that offers routes within the Greater Cincinnati area:

• Fares start at $1.75 per ride within the city limits and steadily increase for destinations outside the city of Cincinnati.

• Riders can purchase 30-day rolling passes, which provide unlimited rides within a consecutive 30 days.

• Two kids under the age of 2 years old may ride for free with one paying adult.

• Kids shorter than 45” ride for half price.

• The fare boxes will not provide change, so bring the exact fare.

• Metro offers a “guaranteed ride home program” that allows monthly members to get reimbursed for a cab ride up to four times a year, not to exceed $100 per calendar year, to accomodate emergencies riders may encounter. Only specific destinations apply.

Useful Links

How To Ride Routes & Schedules Fares

Passes Park and Ride Guaranteed Ride Home

Most taxi services operate 24 hours a day, 7 days a week and will allow you to schedule appointments in advance.

5

Cell Phone Service Providers

Verizon

AT&T

Sprint

T-Mobile

Cricket

Information Services

1-800-922-0204

1-888-333-6651

1-866-866-7509

1-800-866-2453

1-800-274-2538

Plans & Rates

Share Everything & Prepaid Plans

Individual, Share & Prepaid Plans

Individual, Share & Prepaid Plans

Individual, Share & Prepaid Plans

Individual Plans

Store Locations

Verizon Locations

AT&T Locations

Sprint Locations

T-Mobile Locations

Cricket Locations

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Emergency Information

Cincinnati

National Hotline

Drug and Poison Information

513-636-5111

1-800-222-1222

Calling the drug and poison hotline will connect you with professionals that are trained to provide life-saving information for human and pet poisoning incidents, as well as helpful information for suicide attempts, medication errors, chemical spills, product misuse and drug interactions.

Calling the national hotline will automatically connect you to your local poison center.

Weather

Cincinnati is known for its volatile weather. In the winter, it can be 30 degrees one day and 60 the next. So it's always good to be prepared for any kind of weather that may quickly pop up: tornados, torrential down pours, severe thunderstorms, hail, and wind or snow storms.

There are a few ways to keep an active pulse on the weather:

• Download a weather app that will alert you to severe conditions, such as the Weather Channel app.

• Purchase a weather radio and monitor a National Weather Service's NOAA weather radio station.

• Tune in to local news channels for severe weather updates: Channel 5 (WLWT), 9 (WCPO) and 12 (WKRC).

• Listen for Hamilton county's severe weather sirens. The sirens go off in two instances: 1) when there is a severe thunderstorm warning AND a tornado watch; 2) when there is a tornado warning.

• Note that the sirens are tested on the first and third Wednesday of each month at noon.

For information on how to prepare for severe weather conditions, visit FEMA's Natural Disasters site.

7

Flooding

Floods can emerge slowly, or happen in a flash with little-to-no warning. It is important to know if you are in a flood zone, and if so, how to be best prepared for the worst scenario:

• Purchase flood insurance through a local agency or contact the National Flood Insurance Program (NFIP) at 1-888-379-9531.

• Be alert to river and flash flood watches and warnings issued by the National Weather Service and announced on the NOAA weather radio and on local radio and television stations.

• Visit the FEMA's Flood preparedness site for tips on what to include in an emergency kit and how to develop a family communications plan.

• Know flood safety tips:

• Move to higher ground or upper floors in buildings

• Do not walk or drive through moving water (FEMA):

• Six inches of water can cause your car to stall, or may cause you to lose control.

• One foot of water can float many vehicles.

• Two feet of rushing water can carry away most vehicles, including SUV's and pick-up trucks.

• Do not try to drive on flooded roads - it is not always obvious how deep the water is, and the road bed may be washed away.

• Be cautious driving at night when it is hard to recognize flood dangers.

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Securing a Drivers License

New Ohio Resident

If you are a new Ohio resident and already have an out-of-state drivers license you will need to visit a Driver Examination Station for a knowledge test and vision screening. To prepare for the knowledge test, download and study the Digest of Ohio Motor Vehicle Laws. The driving test is typically waived for new residents that have a valid out-of-state license.

You will also need to show proof of full legal name, date of birth, Social Security number, proof of legal presence (U.S. Birth Certificate, valid U.S. Passport/Passport Card, Naturalization Papers, USCIS documents), and proof of residency. Visit Ohio's Bureau of Motor Vehicles for a list for acceptable identification documents.

For more information on what you need to do to obtain a new license and for information on vehicle titling and registration, go to Ohio's Bureau of Motor Vehicles page for new residents.

New Kentucky Resident

If you are a new Kentucky resident and already have a valid out-of-state drivers license, you will not be required to take any tests to get a Kentucky drivers license. You have 30 days to go to a County Clerk's office to get your new license. You will need to bring proof of your Kentucky residency (such as a utility bill, rent agreement, or deed), your birth certificate, Social Security card and your out-of-state license.

You will also need to visit a County Clerk's office to register your car. What you need to bring will depend on if you own or lease your car.

For more information on what you need to do to obtain a new license and for information on vehicle titling and registration, go to Kentucky's Department of Motor Vehicles page for new residents.

9

Utility Companies

Ohio Utilities

Gas & Electric

Ohio deregulated its energy industry, which allows independent energy suppliers to enter the market and offer competitive electric and gas rates:

AEP Energy, Inc.1-866-258-3782

Border EnergyElectric: 1-888-901-8461Gas: 1-888-479-4427

Butler Rural Electric513-867-4400

Cincinnati Bell Energy513-565-2210

City of Hamilton513-785-7000

Commerce Energy, Inc. dba Just Energy1-866-587-8674

Direct Energy Services1-888-566-9988

Discount Energy Group1-800-282-3331

Dominion Energy Solutions1-866-645-9809

Duke Energy Retail1-877-331-3045

Eagle Energy513-251-7283

Eligo Energy1-888-744-8125

ENCOA1-888-857-5415

Energy Plus Holdings1-866-698-0912

Glacial Energy of Ohio1-888-452-2425

HIKO Energy1-888-264-4908

IGS Energy1-877-915-4447

Independence Energy Group1-855-500-8709

Palmco Power OH1-877-726-5862

Public Power1-888-354-4415

Santanna Natural Gas Corporation dba Santanna Energy Services1-800-764-4427

Sperian Energy Corp1-888-682-8082

Star Energy Partners1-855-421-7827

Verde Energy USA1-800-388-3862

Home Phone

Cincinnati Bell513-565-2210

AT&T1-888-317-8570

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Trash Pick-Up

CSI Waste Services513-771-4200

Rumpke1-800-582-3107

Bavarian1-859-485.4416

Water & Sewage

Greater Cincinnati Water Works513-591-7700

Butler County Water Works513-887-3066

Clermont County Water Works513-732-7934

Fairfield Water Works513-867-5375

Hamilton Utilities513-785-7100

Indian Hill Water Works513-561-6679

Lebanon Water513-228-3601

Loveland Water513-683-0150

Mason Water Works513-229-8533

Middletown Water 513-425-7766

Monroe Water Works513-539-7374 opt. 2

Mt. Orab Water937-444-4141

Southwest Regional Water513-863-0828

Springboro Water937-748-9721

Warren County513-925-1377

Western Water (Goshen)513-722-1682

Wyoming City Water513-821-7600

11

Kentucky Utilities

Gas & Electric

Duke Energy1-800-544-6900

Kentucky Utilities1-800-981-0600

Louisville Gas & Electric502-589-1444

Owen Electric502-484-3471

Home Phone

Comcast1-800-934-6489

For information on other home phone service providers in Kentucky, click here.

Trash Pick-Up

CSI Waste Services859-261-1740

Bavarian859-485-4416

Rumpke1-800-582-3107

Water & Sewage

Northern Kentucky Water Service859-578-9898

Boone County Water District859-586-6155

Florence Water Service859-647-5413

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Schools

To view a complete list of public and private schools in Cincinnati, visit GreatSchools, Inc.

To find a report card for Ohio schools, visit the Ohio Department of Education website.

For information on required vaccinations in Ohio, visit the Ohio Department of Health website.

Ohio

Kentucky

To view a complete list of public and private schools in Northern Kentucky, visit GreatSchools, Inc. For Covington, click here. For Newport, click here.

To find a report card for Kentucky schools, visit the Kentucky Department of Education website.

For information on required vaccinations in Kentucky, visit the Kentucky Cabinet for Health and Family Services website.

13

Greater Cincinnati - Things to Do

The following websites are great resources when looking for something to do in Cincinnati:

365Cincinnati & Family Friendly Cincinnati - detailed blogs that provides information on things to do in Cincinnati, ranging from events, parks, entertainment venues, restaurants to family fun activities.

Cincinnati.com - a news site that provides extensive information on all neighborhoods in and around the Cincinnati area, and offers information on things to do in Cincinnati (dining, movies, theater, bars & clubs, events etc.).

Cincinnati Family Magazine - the website includes family and parenting articles, a calendar of events, family friendly activities, parenting tips, a directory for family-related activities and information for parenting groups in the Cincinnati area.

Cincinnati Parks - learn about all of Cincinnati's wonderful parks, make picnic shelter or facility reservations, and discover fun programs and events.

CityBeat - a news site that also provides information on restaurants, bars (happy hours), clubs, music venues, etc. in the Cincinnati area. You can search based on location.

City of Cincinnati - Cincinnati's offical website.

Downtown Cincinnati Inc. - a non-profit organization dedicated to building a dynamic metropolitan center. Their site provides information on where to eat, shop, stay and play within downtown Cincinnati. They also offer a downloadable Downtown Guide, information on downtown parking, transit, transportation, tours, events, happy hours, specials, etc.

Fountain Square - provides details on events happening on and near Fountain Square, as well as information on parking.

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Greater Cincinnati Shopping

Cincinnati Mall

Crestview Hills Town Center

Eastgate Mall

Florence Mall

Kenwood Town Centre

Northgate Mall

Rookwood Commons

Tri-County Mall

Malls

Location

600 Cincinnati Mills Dr.Cincinnati, OH 45240

2791 Town Center Blvd.,Crestview Hill, KY 41017

4601Eastgate Blvd. Cincinnati, OH 45245

2028 Florence MallFlorence, KY 41042

7875 Montgomery Rd.Cincinnati, OH 45236

9501 Colerain Ave.Cincinnati, OH 45251

3805 Edwards Road Cincinnati, OH 45209

11700 Princeton PikeCincinnati, OH 45246

Description

Babies "R" Us, Bass Pro Shop, Burlington Coat Factory and Kohls, with other speciality stores. Dillard's, Bed Bath & Beyond, DSW and Joseph Beth, with 65 other retailers and restaurants.

Kohl's, Dillard's, JCPenney and Sears, with 100+ other retailers and restaurants.

Sears, JCPenney and Macy's, with 100+ other retailers and restaurants.

Macy's, Dillard's and Nordstrom, with 150 other speciality stores (i.e. Legos, Apple, etc.). Sycamore Plaza on the other side of the street has Barnes & Noble, Old Navy, Toys "R" Us, Dicks Sporting Goods, etc.

Macy's, Sears and Burlington Coat Factory, with over 100 speciality shops.

Bed Bath & Beyond, DSW, Joseph Beth, Old Navy and World Market, with 70+ other stores and restaurants.

Dillard's, Macy's and Sears, with 150 other speciality retailers.

15

Factory Outlets

Tanger Outlets

Gap Distribution Outlet

Cincinnati Premium Outlets

Location

8000 Factory Shops BlvdJeffersonville, OH 43128

2050 Global WayHebron, KY 41048

400 Premium Outlets Dr.Monroe, OH 45050

Description

Premium stores and restaurants, including Old Navy, Converse, Nike and Gymboree.

Gap clearance store with wide range of brands including Gap, Gap Kids, Gap Maternity, Old Navy, Piperlime and Banana Republic.

100 outlet stores with savings at Banana Republic, Coach, Cole Haan, Converse, Guess, J.Crew, Nike, etc.

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Local Attractions

Aronoff Center for the Arts Home to "Broadway in Cincinnati."

650 Walnut Street Cincinnati, OH 45202 (513) 621-2787

BB RiverboatsOffers a wide variety of cruises ranging from lunch and dinner cruises to sightseeing cruises and even all-day mini vacations.

101 Riverboat Row Newport, KY 41071 (859) 261-8500

Cincinnati Art MuseumExplore the rich, encyclopedic collection of more than 60,000 objects, spanning 6,000 years of world art. Ranked 'Top Art Museum for Families' by Parenting magazine. Free admission every day.

953 Eden Park Dr Cincinnati, OH 45202 (513) 639-2995

Cincinnati Museum CenterHome to the Cincinnati History Museum, Duke Energy Children's Museum, the Museum of Natural History & Science, the Robert D. Lindner Family OMNIMAX Theater and the Cincinnati Historical Society Library.

1301 Western Ave Cincinnati, OH 45203 (513) 287-7000

Coney Island & Sunlite PoolAmusement park with "classic" rides for kids and adults, putt putt and Sunlite Pool, the world's largest recirculating swimming pool.

6201 Kellogg Ave Cincinnati, Ohio 45230 (513) 232-8230

Contemporary Arts CenterNon-collecting museum devoted to presenting contemporary art from around the world.

44 E 6th St Cincinnati, OH 45202 (513) 345-8400

Cincinnati Zoo & Botanical GardensSecond oldest Zoo in the United States, and features more than 500 animal and 3,000 plant species, making it one of the largest Zoo collections in the country. Rated by peer zoological parks as one of the best zoos in the nation.

3400 Vine St. Cincinnati, OH 45220 (513) 281-4700

EnterTRAINment JunctionHolds world’s largest indoor train display. Also features train rides, a fun house and an indoor play area.

7379 Squire Ct West Chester, OH 45069 (513) 898-8000

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Horseshoe Casino100,000 sq. ft. of casino floor with over 2,000 slot machines, also includes several restaurants.

1000 Broadway St Cincinnati, OH 45202 1-877-95-LEGEND

Kings IslandAmusement park featuring family and thrill rides, a kiddie area called Planet Snoopy, Dinosaurs Alive, Soak City Waterpark, and live entertainment.

Kings Island Dr. Mason, OH 45040 (800) 288-0808

National Underground Railroad Freedom CenterMuseum that reveals stories about freedom's heroes, from the era of the Underground Railroad to contemporary times.

50 E Freedom Way Cincinnati, OH 45202 (513) 333-7739

Newport on the LeveeAMC Theater, stores, restaurants, bars, aquarium, bowling alley, comedy club & more.

1 Levee Way Newport, KY 41071. (859) 291-0550

Newport AquariumOver 11,000 dangerous, bizarre and beautiful creatures.

1 Levee Way Newport, KY 41071. (859) 261-7444

Playhouse in the Park Professional regional theatre committed to producing and presenting for diverse audiences the broadest range of theatre in an inviting theatrical environment

962 Mt Adams Cir Cincinnati, OH 45202 (513) 421-3888

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International

U.S. Holidays

For information on most US holidays, visit usa.gov.

January 1 New Year's Day

January 19 Martin Luther King Day

February 2 Groundhog Day

February 14 Valentine's Day

February 16 Presidents Day and Washington's Birthday

March 8 Daylight Saving (Start)

March 17 St. Patrick's Day

April 1 April Fool's Day

April 5 Easter

April 22 Earth Day

May 10 Mother's Day

May 16 Armed Forces Day

May 25 Memorial Day

June 14 Flag Day

June 21 Father's Day

July 4 Independence Day

September 7 Labor Day

September 11 Patriot Day or September 11th

October 12 Columbus Day

October 31 Halloween

November 1 Daylight Saving (End)

November 11 Veterans' Day

November 26 Thanksgiving

December 25 Christmas Day

December 31 New Year's Eve

19

National Emergency Number - 911

911 in the number to call to get help in an emergency. A 911 call is transmitted over dedicated phone lines to the emergency agency (police, fire, sheriff) assigned to the city or area you are calling from. A trained dispatcher will then send emergency help as needed.

How to dial 911 • Stay calm • Make sure you know your exact location and address of the emergency • Pick up the receiver or turn on the phone and wait for the dial tone • Press "9" then "1" and then "1" again • Wait for the ring and the 911 dispatcher will answer

From www.911.gov:In an emergency, call 911 or your local emergency number immediately from any phone.

An emergency is any situation that requires immediate assistance from the police, fire department or ambulance. Examples include: • A fire • A crime, especially if in progress • A car crash, especially if someone is injured • A medical emergency, such as someone who is unconscious, gasping for air or not breathing, experiencing an allergic reaction, having chest pain, having uncontrollable bleeding, or any other symptoms that require immediate medical attention

Important: If you’re not sure whether the situation is a true emergency, officials recommend calling 911 and letting the call-taker determine whether you need emergency help.

When you call 911, be prepared to answer the call-taker’s questions, which may include: • The location of the emergency, including the street address • The phone number you are calling from • The nature of the emergency • Details about the emergency, such as a physical description of a person who may have committed a crime, a description of any fire that may be burning, or a description of injuries or symptoms being experienced by a person having a medical emergency

Be prepared to follow any instructions the call-taker gives you. Many 911 centers can tell you exactly what to do to help in an emergency until help arrives, such as providing step-by-step instructions to aid someone who is choking or needs first aid or CPR.

Finally, do not hang up until the call-taker instructs you to.

If you dial 911 by mistake, or if a child in your home dials 911 when no emergency exists, do not hang up—that could make 911 officials think that an emergency exists, and possibly send responders to your location. Instead, simply explain to the call-taker what happened.

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Social Security Card

Any noncitizen that will be working in the US must have a social security number and obtain a social security card. Social security numbers used to report a person's wages to the government and to determine one's eligibility for Social Security benefits.

If you need to apply for a Social Security number, visit SSA.gov to learn more about the application process and to determine the documents you will need for the application.

Cincinnati's main Social Security office is located in the Federal Building downtown:

550 Main Street Office Hours: Monday, Tuesday, Thursday, Friday: 9a - 3pCincinnati, Ohio 45202 Wednesday: 9a - 12pRoom 2000 Saturday, Sunday: CLOSED

When visiting this location it is best to park in the Fountain Square garage. You will need a valid ID to enter the building.

If you have questions, call 1-800-772-1213.

21

Bringing a Pet to the US

Over two million pets and other live animals are transported by air every year in the United States. Federal and state governments impose restrictions on transporting live animals. CDC regulations govern the importation of animals and animal products capable of causing human disease. Pets taken out of the United States are subject upon return to the same regulations as those entering for the first time.

The CDC does not require general certificates of health for pets for entry into the United States. However, health certificates may be required for entry into some states, or may be required by airlines for pets. You should check with officials in your state of destination and with your airline prior to your travel date.

Click here for information on bringing in specific animals, including...

• Dogs • Cats • Turtles • Bats • Monkeys • Bird Species from Specified Countries • Civets • African Rodents • Fish • Horses • Snakes & Lizards • Small Mammals & Non-African Rodents

As a shipper or owner you have a responsibility to take the necessary precautions to ensure the well being of the animal you ship. For general tips on shipping pets, visist iata.org (International Air Transport Association).

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Dialing International Numbers

To dial an international number you must first dial the US exit code, 011, then the appropriate country code and then the phone number. To learn more about dialing international numbers and/or to find a specific country code, click here.