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Page 1: Remlee Greenremleegreen.com/wp-content/uploads/2017/07/RemleeGreen-resume... · guerrilla testing, card-sorting, heuristic testing ... • Wrangled web content and designed information

RemleeGreenSomerville,MA|617-797-7735|[email protected]:remleegreen.com

SummaryExperienced,adaptable,andmotivatedteamplayerintheUXfield.Loveroforganization&efficiency.Playswellwithothers,andbyherself.ProventalentsinadiverserangeofUX&webskills.CertifiedScrumProductOwnerexperiencedinbothtraditionalandagiledeliverymethodologies.ExperienceSeniorUserExperienceAnalyst(oncontract)HarvardMedicalSchool-Boston,MA 2017-presentProvidedthestrategicdirectionfordevelopmentofacutting-edge,collaborativetoolusedbyresearchinstitutionsnationwide

• Balancedbusinessanduserneedsonanagiledevelopmentteamandworkedcloselywithstakeholderstodefineandprioritizedesignrequirements

• Advocatedforsimplesolutionstocomplicatedproblemsamongexecutiveleadership• Promotedusabilityandaccessibilitystandardsthroughcomprehensiveheuristicreviews• Createdsketchesandwireframestoconveydesignlayoutfordevelopmentteams

SeniorInformationArchitectSapientGlobalMarkets-Boston,MA 2015-2017Collaboratedwithclientsinthefinancialindustrytotranslateuserneeds,businessobjectives,andtechnologycapabilitiesintoworld-classuserexperiencesbyapplyinguser-centereddesignmethods

• Createdcompellingrepresentationsofhigh-levelinteraction,navigation,andorganizationdesignforleading-edgewebsolutionsandsoftware

• Redesignedandimprovedcomplexsystemsbycreatingwell-organizedsitearchitectureandintuitivenavigationfocusedonuserneeds

• Leduserinterviewsandobserveduserson-the-job,anddistilledresearchfindingsintoactionableoutcomes,personas,taskflows,andjourneymaps

• Developedwireframesandprototypestoconveyorganizationalstructure,hierarchy,andrelationshipsofscreensinasite

• CreatedvisualdesignstocommunicatestylespecificationstodevelopersUserExperienceSpecialist&WebProductManagerMITLibraries-Cambridge,MA 2010-2015Managedsuccessful,efficientprojectteamstodesignandre-designwebsites,fromconcepttoproduction,includinglibraries.mit.edu,ahighlylaudedsiteamongacademiclibrarysites

• Createdprojectbriefs,wireframes,andprototypestoconveydesignideasandspecificationstostakeholders,visualdesigners,andusers

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• Gathereduserresearchwithavarietyofmethods,includingtraditionalusabilitytests,guerrillatesting,card-sorting,heuristictesting,photodiarystudies,observationalstudies,focusgroups,andinterviews,toimprovevirtualandphysicaluserexperiences

• Wrangledwebcontentanddesignedinformationarchitecturetocreateanincreasinglycohesive,consistentwebpresenceacrossmultiplesitesandplatforms

• Performedwebmasterduties,providedcustomersupport,troubleshottechnicalproblems,andcoordinatedover30webcontentcreators

• ChampionedresponsivedesignandworkedcloselywithcreatorofMITMobileapptofocusonservicesusersneedon-the-goandimprovetheLibraries’mobileexperience

• StartedtheMITLibraries’socialmediapresencetoextendthevirtualuserexperience&promoteuserengagementandgained11,000Twitterfollowers

• Trainedstaff&usersonavarietyoftopics,includingbestpracticesforwritingfortheweb,gettingorganized,andmobileappsforacademics

LibrarianforWebTechnologies&NeuroscienceMITLibraries,Engineering&ScienceLibraries-Cambridge,MA 2006-2010ImprovedthewebsiteasaUserInterfaceGroupmember,providedreferencesupporttotheMITcommunity,andservedasLibraryLiaisontoMIT’sBrain&CognitiveSciencesdepartment

• Usedin-depthknowledgeofusers’researchhabitstoimprovetheLibraries’websitesandsearchtools

• LedtheLibraries’betasprogramtoprovideuserswithinnovativenewservicesSeniorProcessingAssistantMITLibraries,ScienceLibrary-Cambridge,MA 2004-2006MaintainedcollectionsandprovidedreferencesupportLibraryAssistantIIIMITLibraries,Schering-PloughNeurosciencesLibrary-Cambridge,MA 2001-2004Supervisedcirculationactivitiesandmaintainedcollections

• Createduser-friendlywebcontentandmaintainedthebranchlibrary’swebsiteSeniorStaffAssistantMITLaboratoryforComputerScience-Cambridge,MA 2000-2001ProvidedexecutiveassistancefortheDirector

• CoordinatedtheLab’spopular“DistinguishedLecturerSeries”withspeakerswhoincludedAlGoreandLawrenceLessig

• Created,edited,anddistributedpressmaterialsforreleaseoftheDirector’sbookComputerSkills

• Wireframing&designtools:InDesign,Axure,Sketch,Balsamiq,PowerPoint,sketching• Webdevelopmenttools:Dreamweaver,HTML,CSS• ContentManagementSystems:WordPress,LibGuides

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Education&Training

• ScrumProductOwnerCertification 2015ScrumInc.,Cambridge,MA

• StatementofAccomplishment:Human-ComputerInteraction 2012StanfordUniversityonlineclass,apprenticetrack

• MastersofLibrary&InformationScience 2006SimmonsCollege,Boston,MA

• BachelorofArtsinClassics&English,MinorinSociology/Anthropology 2000AlleghenyCollege,Meadville,PA

Leadership&VolunteerActivities

• ConferenceVolunteer,UXPABoston,2015• UXFairVolunteer,UXPABoston,2014• ConferenceVolunteer,WordCampBoston,2014• DeputyDirectorforChapterAssembly,ASIS&T(AssociationforInformationScience&

Technology),2010-2011• Chair,NEASIS&T(NewEnglandChapterofASIS&T),2009-2010• ProgramCommitteeChair,NEASIS&T,2008-2009

Awards

• MITLibrariesInfiniteMileTeamAwardfor“Innovation&Creativity”fordesigningthe“150YearsintheStacks”WordPresssite,2012

• ChapterMemberoftheYear,NEASIS&T,2011• MITLibrariesInfiniteMileTeamAwardfor“Innovation&Creativity”forproviding

excellentcustomerserviceonthe“AskUs!Central”referencesupportteamPresentations&Papers

• Crummett,C.,Duranceau,E.F.,Gabridge,T.A.,Green,R.S.,Kajosalo,E.,Noga,M.M.,Silver,H.J.,etal.(2010).PublishingPracticesofNIH-FundedFacultyatMIT.IssuesinScienceandTechnologyLibrarianship,62.Retrievedfromhttp://www.istl.org/10-summer/refereed2.html.

• Green,Remlee.2009.ImplementingWorldCatatMIT.TalkpresentedattheNewEnglandTechnicalServicesLibrariansofNewEnglandLibraryAssociation,April17,Worcester,MA.

• Green,Remlee.2012.MITLibraries&MITMobile.TalkpresentedattheNewEnglandChapteroftheAmericanSocietyforInformationScience&Technology,April23,Cambridge,MA.http://neasist.files.wordpress.com/2012/04/remlee-neasist-mobile-talk-20120423.pptx.

• Green,Remlee.2009.Itdoesn'thavetobeperfect!Adoptinglibraryservicesasbetas.TalkpresentedattheMedicalLibraryAssociation,May17,Honolulu,HI.

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• Green,Remlee,CourtneyCrummett,andTracyGabridge.2008.DevelopingConnectionsBetweenanAcademicLibraryandaMultidisciplinaryHealthSciencesCommunity.PosterpresentedattheMedicalLibraryAssociation,May19,Chicago,IL.

• Green,Remlee,andMathewWillmott.2009.BeyondSearching:Theevolvingroleoflibrariansinsupportingcitationandinformationmanagement.PaperpresentedattheColumbiaUniversityReferenceServicesSymposium,March13,NewYork,NY.