At-a-GlanceFirst Data’s Remote Access Module (RAM) is an internet-based portal that gives clients and their merchant customers real-time access to their acquiring data via a single, integrated application.

OmniPay is First Data’s™ cost effective, industry-leading payment processing platform. OmniPay is a global, multi-currency, multi-country acquiring platform that helps you provide the solutions your merchants expect. With the internet-based Remote Access Module (RAM), you and your customers can gain real-time access to acquiring data.

Remote Access Module (RAM) for Acquirers

Remote Access Module (RAM) for Acquirers

For more information please contact First Data™ on +353 (0) 1 219 4200 or visit www.firstdata.com/omnipay

First Data is a trading name of OmniPay Limited, a limited company incorporated in Ireland (company number 323655) with a registered address at 25/28 North Wall Quay, Dublin 1, Ireland.

© 2016 OmniPay Limited. All Rights Reserved. All trademarks, service marks, and trade names referenced in this material are the property of their respective owners. 193610 2016-12

Acquirers can use RAM for: • Viewing, adding and editing merchant profiles

• Viewing transaction data on a per-merchant and per-institution basis

• Viewing and processing exception items (retrievals, chargebacks)

• Viewing and reversing authorisations

• Performing voice authorisations

• Viewing data for reconciliation and back office functions

• Manual entry of paper based transactions

• Viewing card scheme and OmniPay reports

• Viewing and managing merchant funding

• Viewing, editing and reprocessing rejected transactions

• Producing activity monitoring reports and managing fraud

• Extracting data and generating letters to be used in mail merges

• Tracking merchant applications

• Performing customer service functions including issue and call management

• Uploading and downloading files

• Adding merchant notes and authorisation notes

• Producing statements

• Generating sales reports

• Tracking merchant profitability

• Managing/hedging FX exposure

• Storing and billing terminal device data

Users and merchants experience the ‘look and feel’ their acquirers want them to see with customised and configurable branding displays.

Web-based Easily access all data and functionality through a single web-based application. There is no need to learn and maintain multiple applications and systems and no need for special hardware or separate workstations.

MIS The OmniPay platform provides a suite of standard and push reports covering all aspects of transaction, batch, posting, settlement and funding activity. Reports may be viewed or downloaded at acquirer (institution), group, sub-group, sub-sub group levels, all the way down to merchant and sub-merchant levels.

Incoming settlement file handling All settlement information—including scheme reports—is available in one central location. Through RAM, the acquirer has regular, reliable visibility of when funds will be transferred by schemes. Incoming settlement data can be easily compared to outgoing submitted values, reducing reconciliation administrative overhead.

Exception and chargeback management system Exception and chargeback handling is integrated into the OmniPay platform and is accessible via the single RAM interface. Chargebacks can be worked using the RAM system either by First Data staff or by the acquirer. Merchants may also access information on chargebacks impacting their business.

Statements Deliver online statements in RAM for the required merchant level and frequency. You can also produce statement files to be sent to local printers.

FX hedging and margin management Use a variety of loaded FX rates to settle with foreign currency merchants and add varying margins to those rates to reduce FX exposure or generate an additional revenue stream.

Interchange management First Data works constantly to ensure optimal interchange rates are achieved. Interchange downgrades are investigated and reported to acquirers and their merchant clients, significantly reducing interchange management burden on the acquirer. The OmniPay platform currently handles more than 3,500 different interchange rates worldwide.

RAM Merchant View First Data continuously upgrades the OmniPay platform to ensure it remains at the forefront of transaction management innovation. By introducing RAM Merchant View, we’ve given you an instant, comprehensive view of transaction data in a simple, easy to understand layout.