of businesses that experienceda security incident were causedby a remote worker's actions

13

"Security organizations must ensure existing protections and capabilitiesfunction in a newly remote environment, that users are aware of the threatsand how to identify them and that organizations have implemented security

best practices for remote work."

C i s c o Threat Inte l l i gence Team

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E M P L O Y E E S E C U R I T Y

The coronavirus, or COVID-19 pandemic, has caused global fear, self-isolation, and called for the on-site shut down of many "non-essential" organizations. Deemed an essential business, Managed Services Providers are seeing a massive uptick in workload fromcustomers rapidly shifting to work from home environments, alongside a rapid rise in malware and phishing campaigns. Whilecybercriminals aren't using new techniques, they've quickly shifted their focus to COVID-19-related schemes. These rapid changes area huge opportunity for cybercriminals to profit and could pose a challenge for your business if you're not prepared. In this guide, we'llgive you the tools you need to not only educate your remote end users but help you to provide value and services that both nurtureand retain clients.

INTRODUCTION

YOU'RE JUST GETTING STARTED

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HOW DO YOU KEEP YOUR CUSTOMERS SECURE WHEN THEY'RE WORKING IN A REMOTE ENVIRONMENT,MANY OF THEM FOR THE FIRST TIME?

As the number of employees working from home and using cloud-based services continues to increase, attackers will attempt tocollect credentials that could give them access to these cloud services and ultimately, your customers' data. You've set up multi-factorauthentication, Virtual Private Networks (VPNs), and more laptops than you can count these past few weeks, but is that enough?Unfortunately, with cybercriminals working just as hard to capitalize on these staffing disruptions, if you're not focusing on educatingyour workforce, it's only a matter of time until an employee clicks the wrong link. According to Cisco, it's back to the basics.

Many of you are wondering what the future looks like for your business. With a mix of challenges like an economicdownturn and opportunities like an increased need for technical support, the businesses that will thrive are thosethat will adapt and focus on initiatives that increase client retention, provide value, and prioritize high-qualitycustomer service. We've created this guide to help you do just that while also providing free, no-cost remoteemployee security resources like training videos, infographics, checklists, and more! 

FOCUSING ON REMOTE EMPLOYEE SECURITY

DOWNLOADALL CONTENT

Remote Workforce Cybersecurity Survey |OpenVPN

"During these temporary work fromhome situations, it's vital not to let

the precautions intended to protectthe physical health of a company’s

staff turn into a threat to itscybersecurity posture."

- Scott Bar l ow | VP , G l oba l MSP at Sophos

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E M P L O Y E E S E C U R I T Y

Jumping into a virtual environment without the proper policies, securitymeasures, and employee awareness can have severe repercussions forSMBs and the businesses that support them. From adapting to newcloud services to working on devices with inadequate securityprotections - a perfect storm lies ahead for cybercriminals. If your phones are ringing off the hook for support during a disaster, doyou have the time, money, or resources to mitigate a cyber-attack andjuggle the clients that still need your support to help their businesssurvive? Review the steps below for how you can mitigate these remoteemployee security risks for your community.

REMOTE WORK CAMPAIGN OVERVIEW

If you are a Breach Secure Now partner, we've also included resources for offering and promoting the free services you can provide tocustomers and prospective customers that are included in your monthly partner subscription such as:

ADDITIONAL RESOURCES

CYBERSECURITYTRAINING COURSEFOR UP TO 5,000 TOTAL SEATS

INITIAL DARK WEBDOMAIN SCAN

ONE SCAN PER ORGANIZATION

INITIAL PHISHINGSIMULATION

ONE SIMULATION PER CLIENT

ONGOING TRAININGFOR YOUR STAFF

NFR BREACH PREVENTION PLATFORMACCOUNT

If you're not a Breach Secure Now partner and are interested in learning more about these no-cost value-add services, request a 30-minute Partner Benefits Review call!

Create a packet of complimentary security awareness resources to empower businesses to work from home, securely Drive leads and customers to opt-in to receive these free resources through social media ads, email templates, and a press release Talk to your customers, mitigate their human security vulnerabilities, and position yourself as a trusted resource 

Using this kit, you will: 1.2.3.

RESOURCES INCLUDED IN THIS KIT

EMAIL TEMPLATES

EDUCATIONALVIDEOS

REMOTE WORKPOLICY

PROMOTIONALMATERIAL

GUIDES &HOW-TO'S

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Put your logo and contact information on our social media ad campaign Don't be afraid to re-post! You can make the same post multiple times - remember, people are using social media at differenttimes throughout the day, on different platforms!

Put your logo and contact information on our remote work graphics and share on social mediaModify our email campaign template and send to a targeted list of contacts Drive your customers and their employees to watch your Work from Home training video with this email templateBreach Secure Now partner benefit additional resources:

Modify our Press Release template announcing your free educational servicesCustomize and send your clients and prospects our free training offer email template

Now that you've got your content and your landing page set up to funnel your leads, you need to get ready to promote your offering!We suggest using a combination of channels to promote your free resources. LinkedIn posts, email marketing, Facebook live videos,an ad in your local newspaper, whatever you prefer - get out there!

PROMOTE YOUR NO-COST RESOURCES & SERVICES

Promptly call anyone that "Opts-in" to receive your free resources and schedule a time to review the next steps to getting theirorganization on-boarded. Use our call script and email template for guidance!

You've promoted your free Work from Home resources, driven customers and prospects to your opt-in landing page, and now have aninbox of requests to fulfill, now what? This is your opportunity to engage with customers and prospective customers and reinforce thevalue you bring to their business.

FOLLOW-UP AND NEXT STEPS

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Setup your partner branded landing page: https://security.pii-protect.com/remote-employee-security-training/?brand_key=j9jlm&email=abc@domain.com

To add your logo, swap out the brand key in red with your brand key, which can be found on the "Branded Information" pageinside the PII Protect portalTo have form submissions be directed to your inbox, swap out the abc@domain.com with the email of your choiceYou can find this pre-filled with your brand key on the "Branded Information" page inside the PII Protect Portal

No partner branded landing page? Download the 6-minute training video here to host on your website

Now that you have free, educational content to offer your audience, they need a place to "Opt-in" to receive the content, or a placewhere they can download it right from your website! Breach Secure Now partners can leverage our pre-built partner branded landingpage that also features a 6-minute training video to educate end users working from home! Not a partner or want to host this page onyour website? No problem! Feel free to use our pre-built page as an outline and create your own!

SET UP YOUR LANDING PAGE FOR DOWNLOADABLE RESOURCES

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E M P L O Y E E S E C U R I T Y

Download all the white-label videosDownload and customize our Employee Do's and Don'ts Infographic

To add value and educate your customers and prospective customers, you must first brand and customize the resources we've createdto put together a "packet" of resources - with your logo and contact info - that businesses can leverage to educate their remoteworkforce. Download, customize, and package these resources for sharing with your audience as desired.

CAMPAIGN STEPS AND RESOURCES

CREATE COMPLIMENTARY RESOURCES PACKET

Download and customize our Remote Employee ChecklistDownload the Remote Work and BYOD Policies

Build trustPosition yourself as a trusted advisor Keep security top-of-mindReinforce the need for ongoing cybersecurity, including security awareness

You may be thinking, why would I give these services away? While some may charge an administration fee, we STRONGLY suggest youdo not charge for these services. We've built these free, value-add services into your Partner Subscription as a lead generation and nurture tool. By building trust andadding value, you're opening yourself up for opportunities to up-sell cybersecurity services and our ongoing security awarenessprograms later down the road. Use this as an opportunity to:

VALUE, TRUST, AND OPPORTUNITIES

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E M P L O Y E E S E C U R I T Y

Setup the customer inside the PII Protect portal as an "Unlimited CybersecurityTraining" account

Watch this video on how to create a clientReview the guide on adding users and sending automated welcome emails

Review and share our employee how-to video Run your one-time dark web scan

Watch this video on how to run a dark web scanSend a one-time phishing simulation to all of their employees

Review how to set up a one-time phishing campaign

Schedule a 30-minute partner benefit review call and review our Partner BenefitOverview if you're not sure how to get started. To provide your complimentaryHuman Security Assessment, you'll have to add the organization to the PII Protectportal as an "Unlimited Cybersecurity Training" client 1.

a.b.

i.2.

a.3.

a.

SETUP AND ON-BOARDING

Modify and share our Complimentary Human Security Assessment flyerModify and share our annual training outline

If you're a Breach Secure Now partner looking to provide your complimentary Human Security Assessment to your customers andprospective customers that Opt-in, this information is for you!

CAMPAIGN STEPS AND RESOURCES

COMPLIMENTARY HUMAN SECURITY ASSESSMENT

Need an update on your free value-add services included in your Partner Subscription? Schedule a free 30-minute consultation andreview your benefits with us! Get a re-on-boarding with our Operations team and start leveraging your partnership to its full potential!

NOT SURE HOW TO GET STARTED?

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