renault basic

84
TRUCK MAINTENANCE 1 of 84

Upload: daghe-de-sblock

Post on 21-Jul-2016

102 views

Category:

Documents


1 download

DESCRIPTION

generic renault truck

TRANSCRIPT

Page 1: renault basic

TRUCK MAINTENANCE

1 of 84

Page 2: renault basic

INDEX

INTRODUCTION 4

MANUFACTURER'S INFORMATION SYSTEMS 54000 - Range and documentary system Renault Truck 64001 - Range and documentary system Renault Trucks _ short course 74002 - Using Windows and the workshop information tools 84003 - Running Windows and using the workshop information tools 9

TRUCK TECHNOLOGY 104010 - Light vehicle technology EURO 3 114011 - Technology of Master and Mascott EURO 4 (Phase III) 124012 - Maxity : Technology 134020 - Medium range technology Euro 4 144030 - Road range technology Euro 4 154050 - Specific technology for refuse collection vehicules (BOM) 164080 - Construction range technology Euro 4 174091 - Construction range technology Euro 3 (range excluding DXi) 18

METHODS AND TOOLS 194100 - 24/24 breakdown repair diagnostic 204111 - Using a Windows computer work station 214130 - Service station diagnostic 224140 - Diagnostic : methods and tools 234141 - Diag NG3 tool 244142 - Renault Trucks after sales documentation 254145 - Using the diagnostic DXi tool 264146 - Logical Diagnostic Reasoning (LDR) 27

ENGINES 284210 - Light vehicle power units Euro 3 and Euro 4 294220 - Medium range power units Euro4 (DXi 5 and 7l) 304230 - Heavy range power units Euro 3 and 4 (DXi 11, 12 and 13l) 314294 - Heavy range power units Euro 3 (except DXi) 324299 - Injection diagnostic 33

GEARBOXES, REAR AXLES 344310 - Gearboxes and drive axles on Euro 3 and Euro 4 light commercial vehicles 35

4318 - Automatic gearboxes of the range Euro 3 and Euro 4 vehicles 364320 - Midlum range gearboxes Euro 3 and Euro 4 374330 - Heavy range gearboxes Euro 3 and 4 384332 - Robotised gearbox ZF ASTRONIC (Optidriver 1) 394334 - Robotised gearboxes Euro 3 and 4 40

BRAKING 414511 - Air braking on the light range Euro3 424540 - Air braking on Euro 3 road range (excluding DXi) 434580 - Braking diagnostic on a brake tester 44

HEATING 454611 - Air conditioning 464612 - Independent Heating Systems 47

ELECTRICITY AND ELECTRONIC ASSISTANCE 484703 - Introduction to truck electronics 49

2 of 84

Page 3: renault basic

4730 - Electropneumatic braking systems on the heavy range 504740 - Electropneumatic suspension systems on commercial and light range vehicles 51

4775B - Electronic systems on Euro 3 light commercial vehicles 524776 - Electronic systems on Euro 4 light commercial vehicles 534777 - Electronic systems on commercial vehicles Euro 3 544777C - Electronic systems on Euro 4 heavy commercial vehicles 554779 - Advanced electronic diagnostics Parameterization and programming 56

4780 - Processing Fault Codes 574792 - Installation and adaptation for bodywork Euro4 heavy range 58

SPEED LIMITERS 594750 - Speed limiter approval 604752 - Online training, renewal of speed limiter approval 61

REFRESHER COURSES/NEW PRODUCTS 624930 - Refresher course for workshop manager 634940 - Refresher course for SDR® 644950 - Refresher course for breakdown specialists 654960 - Refresher course for mechanicians 66

EXPERT CYCLES 674989 - SDR® pre-selection 684990 - SDR® cycle 694991 - Light Vehicle Expert Technician 704092 - Curriculum SDR RTI Module 1 714093 - Curriculum SDR RTI Module 2 724094 - Cuurriculum SDR RTI Module 3 73

BODYBUILDERS 744792 - Installation and adaptation for bodywork Euro4 heavy range 75

PERIPHERALS 764801 - Checking elevating tailgates 774802 - Checking auxiliary cranes 784803 - Checks on trailers 794804 - Trailer EBS diagnostic (HALDEX) 804805 - FAST&PRO Space Specialist (Certification) 814807 - Inspecting vehicle fire extinguishers 824400 - Vehicle ground linkage (mechanical) 834808A - OPTITRACK in E-LEARNING 84

3 of 84

Page 4: renault basic

INTRODUCTION

Particular attention is paid to the new vehicle features for 2009 and theoptimal use of the diagnostic tool.

For specific needs not covered by this offer, please do not hesitate tocontact us :

4 of 84

Page 5: renault basic

MANUFACTURER'S INFORMATION SYSTEMS

5 of 84

Page 6: renault basic

Range and documentary systemRenault Truck

REFERENCE

4000 Course level : basic

OBJECTIVES

Know all about the Renault Trucks range of products and servicesMaster the use of the manufacturer's toolsOptimize your searches for technical data

WHO IS IT FOR ?

Essential for new recruitsRecommended for everybody, in order to improve workshop productivity

PROGRAM

Product rangeServices rangeIndustrial organizationCommercial network

Specifications sheets, Repair manuals...TechnicalNotesReports, "Pilot" Customers, Newvehicle launch operations. «Techline»

Vehicle tyresElectrics and Multiplexing on vehiclesAir conditioning on vehiclesPollution control standards

Renault Trucks Links

Consult Optidoc Fichier Parc Net Diag W-DataDIAG tool NG³

TechlineWarrantyBerliet FoundationProduction sites

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/04/2006 - mise à jour : 10/03/2008

6 of 84

Page 7: renault basic

Range and documentary systemRenault Trucks _ short course

REFERENCE

4001OBJECTIVES

Know all about the Renault Trucks range of products and servicesMaster the use of the manufacturer's toolsOptimize your searches for technical data

WHO IS IT FOR ?

Essential for new recruitsRecommended for everybody, in order to improve workshop productivity

PROGRAM

Product rangeServices rangeIndustrial organizationCommercial network

Specifications sheets, Repair manuals...

Technical NotesReports, "Pilot" Customers, Newvehicle launch operations.

«Techline»

Dealernet

Consult Optidoc Park file Net Diag W-DataDiag Ng3 case

Price : Participants : 10

Duration : 2 days Location : Saint-Priest

création : 08/04/2006 - mise à jour : 01/25/2008

7 of 84

Page 8: renault basic

Using Windows and the workshopinformation tools

REFERENCE

4002 Course level : basic

OBJECTIVES

To use a Windows computer work station in the workshopTo become familiar with the basic applications enabling immediate autonomy in the workshop andstoresTo use the information applications specific to the workshop

WHO IS IT FOR ?

Recommended for new recruitsRecommended for everybody, in order to improve workshop productivity

PROGRAM

Exploring and organizing a computer work stationUsing the keyboard and mouse

Windows operating systemApplication software

DesktopWIndowsTaskbarStart menu

Create a fileMove, rename, delete a fileOpen, save and find a file

Park traceabilityAccessing documentation onlineUpdating diagnostic software via themanufacturer's networkChanging a vehicle's technical file via themanufacturer's networkApplication on Renault Trucks Links

Price : Participants : 12

Duration : 4 days Location : Saint-Priest or local

création : 08/04/2006 - mise à jour : 12/19/2007

8 of 84

Page 9: renault basic

Running Windows and using theworkshop information tools

MANDATORYPRE REQUISITE

Informations tools (see coursesheet 4002)

REFERENCE

4003 Course level : improvement

OBJECTIVES

To use the intranet applications available in the workshopTo use the different measuring instruments available in the workshop

WHO IS IT FOR ?

Recommended for all workshop personnel who wish to become familiar with the applications and operation ofthe manufacturer's information softwareEssential for mastery of the workshop's technical information and organization, in order to improveproductivityPROGRAM

Renault Trucks Links messaging

Data extraction exercisesDisplay, analysis and use of extracted data

Bodybuilder parameterization

Review of batteryExtracting a battery testExtracting a load circuit test

Review on engine trimmingExtracting the conditions for processing acomplaintUsing a performance reading

Renault Trucks Links applicationDiag NG³ toolBAR 7300Infom@x

1 computer per traineeDiag NG³ toolBAR 7300DocumentationPractical exercises

Price : Participants : 10

Duration : 4 days Location : Saint-Priest

création : 08/04/2006 - mise à jour : 01/18/2008

9 of 84

Page 10: renault basic

TRUCK TECHNOLOGY

10 of 84

Page 11: renault basic

Light vehicle technology EURO 3

REFERENCE

4010 Course level : basic

OBJECTIVES

To learn about the principal specifications and components of the light vehicles in the Euro 3 (Masterand Mascott Phase II)To perform the essential maintenance operations on light vehicles

Note: this course does not cover Diag DXi

WHO IS IT FOR ?

Necessary for mechanics who wish to learn about the light vehicle range from Euro 3

PROGRAM

1 -ElectricsReading a diagramUse of workshop documentationPresentation of basis diagnostics with Diag NG3

2 - BrakingStudy and servicing of the braking circuitServicing of the different braking componentsRecommendations for ABS, REF, ASR.Using the workshop documentation

3 - EnginesHistory of the different enginesRoutine engine servicing and rebuildingUsing the workshop documentation

4 - TransmissionServicing and maintenance : clutch, mechanicalgearboxes and rear axleUsing the workshop documentation

5 -Electronic equipmentImmobiliserVehicle managementDisplay

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Master and Mascott Euro 3Components : engines: F9Q, G9U/G9T, ZD30;gearboxes: PF..., ZF 6S350, ZF 5S220Diag NG3 caseDocumentation

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/04/2006 - mise à jour : 02/14/2008

11 of 84

Page 12: renault basic

Technology of Master and MascottEURO 4 (Phase III)

REFERENCE

4011 Course level : basic

OBJECTIVES

To learn about the principal specifications and components of the light commercial vehicles in theMaster and Mascott Euro 4 ranges (Phase III)To perform the essential maintenance operations on light commercial vehicles

Note: this course does not cover Diag DXi

WHO IS IT FOR ?

Necessary for mechanics who wish to learn about the Master and Mascott Euro 4 (Phase III)

PROGRAM

1 - ElectricsReading a diagramUsing the workshop documentationPresentation of basic diagnostics with Diag NG3

2 - BrakingStudy and servicing of the braking circuitServicing of the different braking componentsRecommendations for ABS, REF, ASR.Using the workshop documentation

3 - Power unitsHistory of the different enginesRoutine engine servicing and repairsUsing the workshop documentationManagement of the engine fault codes (EOBD)

4 - TransmissionServicing and maintenance : clutch, mechanicalgearboxes and rear axleUsing the workshop documentation

5 - Electronic equipmentImmobiliserVehicle managementDisplay

Teaching aids :Audiovisual aidsVideo-projectionVehicles: Master and Mascott Euro 4Components : engines : G9U, DXi3 ;gearboxes : PF..., ZF 6S380, ZF 5S270Diag NG3 caseDocumentation

Price : Participants : 10

Duration : 4 days Location : Saint Priest or local

création : 09/17/2007 - mise à jour : 10/03/2008

12 of 84

Page 13: renault basic

Maxity : Technology

REFERENCE

4012 Course level : basic

OBJECTIVES

To learn about the principal specifications and components of the MaxityTo perform the essential maintenance operations on light commercial vehicles

Note: this course does not cover Diag DXi

WHO IS IT FOR ?

Necessary for mechanics who wish to know about the Maxity

PROGRAM

1 - ElectricsReading wiring diagrams on a computerPresentation of basic diagnostics with Diag NG3Using the computerised repair manual

2 - BrakingStudy and servicing of the braking circuitServicing of the different braking componentsCautions on recommendations linked to the ABS,REF, ASR.Using the workshop documentation

3 - EngineUsing the workshop documentationRoutine servicing of the engine and renovationCommon Rail injection system

4 - TransmissionServicing and maintenance : clutch, mechanicalgearboxes and rear axleUsing the workshop documentation

5 - Electronic equipmentPresentation of electronic architectureImmobiliserVehicle managementDisplay

Teaching aids :Audiovisual aidsVideo projectorVehicles: Maxity Euro 4Components : DXi 2.5 and DXi3, 5M and ZF6S380 gearboxes, DANA rear axleDiag NG3 caseComputerised documentation on RT Online

Price : Participants : 10

Duration : 4 days Location : Saint Priest or local

création : 09/17/2007 - mise à jour : 10/03/2008

13 of 84

Page 14: renault basic

Medium range technology Euro 4

REFERENCE

4020 Course level : basic

OBJECTIVES

To learn about the principal specifications of the new vehicle andlocate the different components of theMidlum DXiTo perform the essential maintenance operations on these vehiclesNote: this course does not cover Diag DXi

WHO IS IT FOR ?

Necessary for mechanics who wish to learn about the Euro 4 medium rangeRecommended for electricians who wish to explore the Euro 4 range

PROGRAM

The driving and service handbookPreventive maintenance:

technical aspects/intervals fluids and lubricants,Repair manualsReading a diagram

Design and mechanical specifications of DXi 5 andDXi 7 enginesSpecial features, adjustmentsMaintenance and servicingCommon rail injection system

Presentation of exhaust gas post treatment systemSafe practice for use and servicing

Design and mechanical specifications:

Special points Adjustment methodOperationMaintenance and servicing

Hydraulic power steeringMaintenance and servicing

Servicing of braking system fitted with E.B.S 5Maintenance of APM air production systemServicing of thedifferentsystems

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

14 of 84

Page 15: renault basic

Road range technology Euro 4

REFERENCE

4030 Course level : basic

OBJECTIVES

To learn about the principal specifications of the new vehicle andlocate the different components ofthePremium and Magnum DXiTo perform the essential maintenance operations on these vehiclesNote: this course does not cover Diag DXi

WHO IS IT FOR ?

Necessary for mechanics who wish to learn about the Euro 4 medium rangeRecommended for electricians who wish to explore the Euro 4 range

PROGRAM

The driving and service handbookPreventive maintenance:

technical aspects/intervals fluids and lubricants,Repair manualsReading a diagram

Design and mechanical specifications of DXi 11and

DXi 13 enginesSpecial features, adjustmentsMaintenance and servicingDelicate mechanical operations: removal of pumpinjectors and timing adjustment

Presentation of exhaust gas post treatment systemSafe practice for use and servicing

Design and mechanical specifications:

Special points. Adjustment methodOperationMaintenance and servicing

Servicing of braking system fitted with E.B.S 5Maintenance of APM air production systemPresentation of ECSServicing of thedifferentsystems

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/04/2008

15 of 84

Page 16: renault basic

Specific technology for refusecollection vehicules (BOM)

MANDATORYPRE REQUISITE

BASIC ELECTRICS (see coursesheet 4703)

REFERENCE

4050 Course level : improvement

OBJECTIVES

To perform service, maintenance and diagnostic operations on refuse collection vehicles (B.O.M.)

WHO IS IT FOR ?

PROGRAM

Presentation of topology and electronic controlunitsConnection on chassisBodybuilder functionalitiesPersonal safety of B.O.M. operators.

Technical and mechanical specificationsInjection system managementServicing, maintenance and diagnostic

Technical and mechanical specificationsOperationHandover and useServicing, maintenance and diagnostic

OperationServicing, maintenance and diagnostic

OperationServicing, maintenance and diagnostic

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/18/2008

16 of 84

Page 17: renault basic

Construction range technologyEuro 4

MANDATORYPRE REQUISITE

basic electrics (see course sheet4703)

REFERENCE

4080 Course level : improvement

OBJECTIVES

To learn about the new Euro 4 construction rangeTo know how to work on the on-board electronic systems fitted on the construction rangeTo know how to carry out service work and maintenance on the drive train units, the braking circuitsand the suspension of the construction range

WHO IS IT FOR ?

Recommended for colleagues (mechanics familiar with the electrical basics or electricians) who need toperform the principal servicing operations on the construction range and identify potential sources of downtime on the on-board electronic systems

PROGRAM

1 - Electronic architecture Euro 4Presentation of data transfer busesShared functions of engine and vehicle ECUsPresentation of immobilizer function, lightingmanagement and central door locking

2 - Bodybuilder applicationsWiring for bodybuilder functionsProgramming of bodybuilder functionalities onVECU and BBM

3 - Air production management and electronicallycontrolled braking

Presentation of APMPresentation of EBS 5

4 - EnginesTechnical specifications and servicingOperation of injection systemDelicate mechanical checks: pump injectorremoval and timing adjustment

5 - GearboxesMechanical gearbox specificationsPresentation of automated gearboxServicing and maintenance

6 - Rear axle and transfer boxMechanical specifications of unitsServicing and maintenance

7 - SuspensionMechanical specifications of unitsServicing and maintenance

Teaching aids :Audiovisual aidsVideo projectorVehicles (Premium Lander and Kerax)DXi 11 / DXi 13 engineDocumentationDiag NG3 case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/08/2008

17 of 84

Page 18: renault basic

Construction range technologyEuro 3 (range excluding DXi)

REFERENCE

4091 Course level : basic

OBJECTIVES

To successfully perform the principal service operations on vehicles in the dCi and E-tech heavy rangeTo identify potential sources of failures

WHO IS IT FOR ?

Recommended for new colleagues (mechanics or electricians) who wish to successfully perform the principalservice operations on the heavy range and to identify potential sources of downtime on the different systems

PROGRAM

ElectricsMechanical part

Engine technology

Specifications Special featuresTechnologyof electronicinjectionsystems

Mechanical gearbox specificationsServicing and maintenance

Presentation of EBS 2 .2 system and ABS

Présentation

Reading fault codes, programming an ECU,calibration and parameterization of the differentsystems

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

18 of 84

Page 19: renault basic

METHODS AND TOOLS

19 of 84

Page 20: renault basic

24/24 breakdown repair diagnostic

MANDATORYPRE REQUISITE

basic electrics (see course sheet4703)

REFERENCE

4100 Course level : improvement

OBJECTIVES

To implement the technical skills and "diagnostic" reflexes required to get a vehicle back onthe road

WHO IS IT FOR ?

Recommended for breakdown operatives familiar with the basics of electricity, in order to acquire adiagnostic and repair methodRecommended for mechanics who wish to become breakdown repair operatives

PROGRAM

Review of basic electrical knowledgeOperating principle of multiplexingControl and diagnostic method

MultimeterWiring diagramsDisplaysDiag NG3

Think before you act: methodDiagnostic methodologyPractical case studiesInformation on sources of incidents

Suspension systemsImmobilizerEBS-ESPPower units

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/08/2008

20 of 84

Page 21: renault basic

Using a Windows computer workstation

REFERENCE

4111 Course level : basic

OBJECTIVES

To use a Windows computer in the workshopTo master the basic applications allowing immediate autonomy

WHO IS IT FOR ?

Anyone who needs to use a computer in his or her professional activity

PROGRAM

What is a computer ?

Components

Data storage

Software

NetworksHow to use the keyboard and mouseOrganising your files

Presentation of the environment

Presentation of screen

Session management

Windows managementWindows explorerPortfolio managementFile managementRecycle binUsing a program (Word,...)

Price : Participants : 0

Duration : 2,5 to 3 hours Location : your company premises, online via Internet @

création : 08/07/2006 - mise à jour : 12/21/2007

21 of 84

Page 22: renault basic

Service station diagnostic

REFERENCE

4130 Course level : basic

OBJECTIVES

To acquire a basic knowledge of truck technologyTo understand the technical and economic principles of servicing.To develop practical skills in first level diagnosticsTo generate workshop activity via the station

WHO IS IT FOR ?

Recommended for mechanicsEssential for service station personnel

PROGRAM

Analysis of resultsDefining the degree of urgency for operations tobe performed

Origin and composition of lubricantsClassification of lubricantsGeneral information on filtering and products usedfor protectionRudiments of spectrometric and physico-chemicalanalysis

Quick visual examination of vehicle when jobacceptedTaking into account any mechanical anomaliesobserved when the vehicle is standing over theservice station pit

Price : Participants : 8

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 12/21/2007

22 of 84

Page 23: renault basic

Diagnostic : methods and tools

MANDATORYPRE REQUISITE

Access to Diagnostic DXi (seecourse sheet 4145)

REFERENCE

4140 Course level : basic

OBJECTIVES

To master the use of the Renault Trucks toolsTo be capable of performing a diagnosis methodically and logicallyTo increase the reliability of your diagnosis

WHO IS IT FOR ?

Recommended for electricians and mechanics who perform diagnostics on vehiclesEssential for electricians or mechanics who wish to specialise in diagnostics

PROGRAM

1 -Repair manualsPresentationUse

2 - Diagnostic toolsPresentationUseProceduresUpdates

3 - Logical diagnostic reasoningHow to approach a technical problem on a vehiclemethodicallyPresentation of the different methods

4 - Practical exercises on vehicles

Teaching aids :Audiovisual and IT aidsVideo projectorDocumentationDifferent types of vehiclesDiag NG3 case, OPTIDOCMeasuring station, multimeter

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

23 of 84

Page 24: renault basic

Diag NG3 tool

MANDATORYPRE REQUISITE

basic electrics (see course sheet4703)

REFERENCE

4141 Course level : improvement

OBJECTIVES

To become familiar with the use of the Diag NG3 toolBe capable of performing a diagnostic on a simple failure, using the tool

WHO IS IT FOR ?

Recommended for mechanicsRecommended for electriciansNOTE : Diag DXi is not covered in this course (see course 4145)

PROGRAM

1 - Hands-on experience with the diagnostic toolFacilities availableUseProgram updates

2 - Application on vehiclesBasics of electricity and multiplexingPractical exercises

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum dCi, Premium dCi, orMagnum E-techDocumentationDiag NG3 case

Price : Participants : 10

Duration : 2 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

24 of 84

Page 25: renault basic

Renault Trucks after salesdocumentation

MANDATORYPRE REQUISITE

Must know how to use Windows(4002 or 4111) (see coursesheets 4002 & 4111)

REFERENCE

4142 Course level : basic

OBJECTIVES

To be able to :

Use the Renault Trucks repair manuals, read wiring diagrams and pneumatic diagrams Identify the documentation available in the Optidoc IT application and use Optidoc Master the manufacturer's tools and optimise the use of the Renault Trucks tools.

WHO IS IT FOR ?

Essential for new recruitsStrongly recommended for everyone who wants to improve their productivity in the workshop.

PROGRAM

1 - Presentation of Renault Trucks technicaldocumentation:

Repair manualsTime manualsTechnical notes, network Info bulletins...

2 - Paper repair manual :Using a manual and navigating through thechaptersSearching for technical dataExercises on vehicle.

3 - Electronic repair manualsUsing a manual and navigating through thechaptersSearching for technical dataExercises on vehicle.

4 - Reading a pneumatic diagram

5 - Reading wiring diagramsRenault Trucks diagramsRenault Coaches diagramsNissan diagrams

Teaching aids :Audiovisual and IT aidsRenault Trucks documentationIT applications: Renault Trucks Online, OptidocDiagnostic tool : Diag NG3DXi range vehicles

Price : Please contact us Participants : 7 to 10

Duration : Please contact us Location : Saint Priest

création : 10/01/2007 - mise à jour : 10/03/2008

25 of 84

Page 26: renault basic

Using the diagnostic DXi tool

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4145 Course level : improvement

OBJECTIVES

To be capable of installing the diagnostic software and making the first connectionTo understand the electronic architecture of the new DXi EURO3 and EURO4 vehiclesTo learn about the environment of the Diagnostic DXi software, to interpret fault code readings, to usethe different tests, to master calibration and programming

WHO IS IT FOR ?

Essential for breakdown specialistsEssential for electriciansNecessary for mechanics wishing to develop their diagnostics

PROGRAM

Presentation of the different communication busesDescription of the different electronic unitsFunctions shared over the engine ECU and thevehicle ECU

Use of the different menus and iconsReading and interpreting fault codesCarrying out and interpreting testsUpdating the diagnostic tool and its variousprograms

Mastering the calibration and parameterizationoperationsReprogramming an ECU

Campaigns and programming usingintermediate storageSending work cards

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/08/2008

26 of 84

Page 27: renault basic

Logical Diagnostic Reasoning(LDR)

MANDATORYPRE REQUISITE

4703 (Basics of electrics) 4145(Access to Diagnostic DXi) 4142(After sales documentation) (seecourse sheets 4703 & 4142 &4145)

REFERENCE

4146 Course level : basic

OBJECTIVES

To be capable of :

Applying logical diagnostic reasoning in the workshop, whatever the malfunction encountered.

WHO IS IT FOR ?

For any workshop technician who has already acquired a good basic knowledge of the trade (electrics,mechanics, pneumatics) and wishes to improve his efficiency in fault finding his workshop productivity.

PROGRAM

1 - Presentation of logical diagnostic reasoning :What is the diagnostic ?Different diagnostic methods: empirical and rationalPrincipal diagnostic stages, from taking charge ofthe vehicle until its return to the customer

2 - Application of logical diagnostic reasoning :Fault finding on vehicles. (Work in sub groups)Fault finding on educational mock-ups. (Work insub groups)

Teaching aids :DXi range vehiclesEducational mock-upsAudiovisual and IT aidsRenault Trucks documentationComputer applications: Renault Trucks Online,OptidocDiagnostic tool: Diag NG3Measuring stationPneumatic control toolWorkshop tooling

Price : Please contact us Participants : 6 to 8

Duration : Please contact us Location : Saint Priest

création : 10/04/2007 - mise à jour : 10/03/2008

27 of 84

Page 28: renault basic

ENGINES

28 of 84

Page 29: renault basic

Light vehicle power units Euro 3and Euro 4

MANDATORYPRE REQUISITE

basic electrics (see course sheet4703)

REFERENCE

4210 Course level : improvement

OBJECTIVES

Be capable of diagnosing and repairing the principal malfunctions on Master, Mascott and Maxity Euro3 and 4 enginesBe capable of configuring the injection ECUs of these engines

WHO IS IT FOR ?

Recommended for mechanics familiar with the electrical basics, in order to acquire a method for analysis andrepair method on the injectionNecessary for electricians who wish to specialise in injection diagnostics

PROGRAM

1 - The different Euro 3 and Euro 4 injection systemsHigh and low pressure circuits,Operation of the different actuators and sensors,particle filter (FAP)Management of engine fault codes (EOBD)

2 - Mastery of delicate mechanical operationsRemove and refit a high pressure pumpRemove the injectorsSetting the timing ZD30Timing belt on G and DXi enginesFAP servicing

3 - Use of diagnostic and parameterization toolsPresentation of software applications relating toenginesElectrical and mechanical diagnostic for high andlow pressure circuit components

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Master, Mascott and MaxityEngines: G9T/U, DXi 2.5 and DXi 3Engines: F9Q, G9T/U, ZD30DocumentationDiag NG3 case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 09/23/2008

29 of 84

Page 30: renault basic

Medium range power units Euro4(DXi 5 and 7l)

MANDATORYPRE REQUISITE

Diag DXI Tool (see course sheet4145)

REFERENCE

4220 Course level : improvement

OBJECTIVES

To diagnose and repair all malfunctions on the medium range Euro4 enginesTo configure the injection ECUs of these engines

WHO IS IT FOR ?

Essential for mechanics

PROGRAM

1 - Common rail injection systemPresentation and implementation of the commonrail injection systemLow pressure and high pressure circuits

2 - Mastery of all mechanical operationsReplace an injectorReplace an injector bushingReplace a high pressure moduleRemove and refit the camshaft

3 - Diagnosing all types of malfunction on theseengines

Low pressure feed circuit checkHigh pressure circuit checkVarious mechanical checksProcessing of fault codes (OBD2)

4 - Use of diagnostic and parameterization toolsPresentation of software applications relating toenginesProgramming an EMS unitConfiguring an EMS unitUsing the computer to search for theappropriate technical documentationEngine protection data reporting with Diagmax

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum DXi and/or PremiumDistribution DXiEngines: DXi 5 and 7lDocumentationDiag NG3 case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

30 of 84

Page 31: renault basic

Heavy range power units Euro 3and 4 (DXi 11, 12 and 13l)

MANDATORYPRE REQUISITE

Diag DXI tool (see course sheet4145)

REFERENCE

4230 Course level : improvement

OBJECTIVES

To diagnose and repair all malfunctions on the heavy range enginesTo configure the injection ECUs of these engines

WHO IS IT FOR ?

Essential for mechanics

PROGRAM

1 - Pump injector systemPresentation and implementation of pump injectorsystemLow pressure circuitOperation of a pump injector

2 - Mastery of all mechanical operationsReplace a pump injectorReplace an injector bushingRemove and refit a cylinder headRemove and set the timing

3 - Diagnosing all types of malfunctions on theseengines

Low pressure feed circuit checkChecking an injectorVarious mechanical checksProcessing of fault codes (OBD2)

4 -Use of diagnostic and parameterization tools :Presentation of software applications relating toenginesProgramming an EMS unitConfiguring an EMS unitUsing the computer to search for theappropriate technical documentation

5 - Analysis on brake testerTeaching aids :

Audiovisual aidsVideo-projectorVehicles: Premium and Magnum DXiEngines: DXi 11, 12 and 13lDocumentationDiag NG3 case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/18/2008

31 of 84

Page 32: renault basic

Heavy range power units Euro 3(except DXi)

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4294 Course level : improvement

OBJECTIVES

To diagnose and repair the principal malfunctions on dCi and E-tech enginesTo configure the injection ECUs of these engines

WHO IS IT FOR ?

Necessary for mechanics familiar with the electrical basics, in order to acquire a method for analysis andrepair method on the injectionRecommended for electricians who wish to specialise in injection diagnostics

PROGRAM

High and low pressure circuitsOperation of the different actuators and sensors

Remove the injectorsRemove and adjust the timing for the CommonRail pumpsRemove the unit pumps

Presentation of software applications relating toenginesElectrical and mechanical diagnostics for high andlow pressure circuit components

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

32 of 84

Page 33: renault basic

Injection diagnostic

MANDATORYPRE REQUISITE

BASIC ELECTRICS AND DIAGDXI TOOL (see course sheets4145 & 4703)

REFERENCE

4299 Course level : expert

OBJECTIVES

To be capable of working on the"CommonRail" and "Pump Injector"systemsused on commercial vehiclesTo perform a diagnostic on these systemsTo deal with a complaint about engine performance

WHO IS IT FOR ?

Recommended for mechanics, electricians or SDR

PROGRAM

1 - Technology of the new injection systemsCommonRail and Pump Injector systemsSafe practice for maintenance operations

2 - Diagnostic in workshopFault finding on vehicles and diagnostic

Fuel circuit faults Electrical faults Parameterization faults

3 - Explanations of failures and search methodologySpecific checksInterpretation of data provided by the diagnostictool

4 - Processing an engine performance complaintReceiving the complaintPreliminary diagnosticPerformance reportUsing the reportProcessing of fault codes (OBD2)

Teaching aids :Audiovisual aidsVideo-projectorVehiclesDocumentationDiag NG3 caseContribution from Renault Trucks Oils

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 07/28/2008

33 of 84

Page 34: renault basic

GEARBOXES, REAR AXLES

34 of 84

Page 35: renault basic

Gearboxes and drive axles on Euro3 and Euro 4 light commercialvehicles

REFERENCE

4310 Course level : improvement

OBJECTIVES

To be capable of diagnosing, removing and refitting gearboxesTo be capable of checking and adjusting the various items of equipment`

WHO IS IT FOR ?

Recommended for mechanics who have mastered the technical basics and wish to specialise in LCVgearboxes and drive axles

PROGRAM

1 - TechnologyDiaphragm clutches and automotive clutch servosGearboxes and robotised gearboxes

2 - The different systemsGeneral gearbox principlesPrinciplesof construction

3 - Mastery of adjustment methodsAdjust a clutch controlRemove, refit and adjust gearboxes

4 - Mastery of maintenance operationsRemove and refit gearboxes and drive axlesCheck and adjust shafts

Teaching aids :Audiovisual aidsVideo projectorVehicles: Master, MascottUnits:

Master gearboxes: PF1, PK5/PK6, PF6, PA6and PA0 quick shift

Mascott gearboxes: ZF S5-270, ZF S6-350Maxity 5M gearboxes569 axle and DANA axleDocumentation

Price : Participants : 10

Duration : 4 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 09/23/2008

35 of 84

Page 36: renault basic

Automatic gearboxes of the rangeEuro 3 and Euro 4 vehicles

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4318 Course level : improvement

OBJECTIVES

To work on automatic gearboxes and their electronicized hydraulic retardersTo perform fault finding and diagnostics

WHO IS IT FOR ?

Recommended for mechanics familiar with the electrical basics, in order to acquire a method for analysis andrepair on automatic gearboxesRecommended for electricians who wish to specialise in diagnostics on automatic gearboxes

PROGRAM

1 - Presentation and design of systems2 - Operating principle3 - Components

Electrical and mechanical diagnostics on systemcomponents

4 - Methodology for checking and performingdiagnostics on systems5 - Maintenance operations

Partial removal of componentsChecking the electrical components of the systems

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum or Premium BOMUnits:

Allison gearbox RetarderDocumentationDiag NG3 case

Price : Participants : 10

Duration : 2,5 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 11/07/2008

36 of 84

Page 37: renault basic

Midlum range gearboxes Euro 3and Euro 4

REFERENCE

4320 Course level : improvement

OBJECTIVES

To be capable of diagnosing and repairing any malfunction on medium range gearboxes using therepair manualTo be capable of checking and adjusting the various connected items of equipment in accordance withthe manufacturers' recommendations

WHO IS IT FOR ?

Recommended for mechanics familiar with the mechanical basics, in order to acquire a method for analysisand repair on gearboxes.Necessary for mechanics who wish to specialise in gearbox diagnostics

PROGRAM

1 - Presentation of technologyClutch systemGearbox diagnosticsPresentation of pneumatic circuits

2 - The different systemsGeneral gearbox principlesPrinciple of construction

3 - Mastery of delicate mechanical operationsRemove and refit gearboxesCheck and adjust shaftsCheck and adjust retarder

4 - Use of diagnostic and parameterization tools :Diagnostics on pneumatic and mechanicalgearbox systemsUsing the computer to search for the appropriatetechnical documentation

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum dCi and DXiGearboxes : Eaton 5206, 83109,ZF 6S850,ZF9S1110DocumentationDiag NG3 case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 09/23/2008

37 of 84

Page 38: renault basic

Heavy range gearboxes Euro 3 and4

REFERENCE

4330 Course level : improvement

OBJECTIVES

To be capable of diagnosing and repairing any malfunction on medium range gearboxes using therepair manualTo be capable of checking and adjusting the various connected items of equipment in accordance withthe manufacturers' recommendations

WHO IS IT FOR ?

Recommended for mechanics familiar with the mechanical basics, in order to acquire a method for analysisand repair on gearboxesNecessary for mechanics who wish to specialise in gearbox diagnostics

PROGRAM

Clutch systemGearbox diagnosticsPresentation of pneumatic circuits

General principles of gearboxesand retarderPrinciple of construction

Remove and refit gearboxesCheck and adjust shaftsCheck and adjust retarder

Diagnostics on pneumatic and mechanicalgearbox and retarder systemsUsing the computer to search for the appropriatetechnical documentation

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 11/07/2008

38 of 84

Page 39: renault basic

Robotised gearbox ZF ASTRONIC(Optidriver 1)

REFERENCE

4332 Course level : expert

OBJECTIVES

To be capable of diagnosing and repairing any malfunction on the ASTRONIC gearbox using the repairmanualTo check and adjust the various connected items of equipment, perform fault finding and diagnostics

WHO IS IT FOR ?

Recommended for mechanics familiar with the mechanical basics, in order to acquire a method for analysisand repair on ASTRONIC gearboxesNecessary for mechanics who wish to specialise in robotised gearbox diagnostics

PROGRAM

Clutch systemGearbox diagnosticsPresentation of pneumatic circuitsPresentation of shared functions

General principles of gearboxes and retarderPrinciple of construction

Remove and refit gearboxesCheck and adjust shaftsCheck and adjust retarderKnow how to set the parameters and calibrate thegearbox

Diagnostics on pneumatic, mechanical andelectrical gearbox and retarder systemsUsing the computer to search for theappropriate technical documentation

Price : Participants : 10

Duration : 2 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 11/14/2008

39 of 84

Page 40: renault basic

Robotised gearboxes Euro 3 and 4

REFERENCE

4334 Course level : expert

OBJECTIVES

To be capable of diagnosing and repairing any malfunction on robotised gearboxes using the repairmanualTo check and adjust the various connected items of equipment, perform fault finding and diagnostics

WHO IS IT FOR ?

Recommended for mechanics familiar with the mechanical basics, in order to acquire a method for analysisand repair on robotised gearboxesNecessary for mechanics who wish to specialise in robotised gearbox diagnostics

PROGRAM

Clutch systemGearbox diagnosticsPresentation of pneumatic circuitsPresentation of shared functions

General principles of gearboxes and retarderPrinciple of construction

Remove and refit gearboxesCheck and adjust shaftsCheck and adjust retarderKnow how to set the parameters and calibrate thegearbox

Diagnostics on pneumatic, mechanical andelectrical gearbox and retarder systemsUsing the computer to search for theappropriate technical documentation

Price : Participants : 10

Duration : 3 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 10/06/2008

40 of 84

Page 41: renault basic

BRAKING

41 of 84

Page 42: renault basic

Air braking on the light rangeEuro3

REFERENCE

4511 Course level : improvement

OBJECTIVES

To be capable of performing maintenance operations on the braking systemTo be capable of locating the essentialpoints covered by the regulations on brakingTo be capable of checking the braking circuit components

WHO IS IT FOR ?

Recommended for mechanics who work on the braking circuit on the light rangeNecessary for light vehicle technicians

PROGRAM

EECAdaptations/ improvements

Practical case studiesInformation on the sources of incidents

Mechanical checkChecking pressuresAdjustment of load sensing device

Price : Participants : 10

Duration : 4 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 01/09/2008

42 of 84

Page 43: renault basic

Air braking on Euro 3 road range(excluding DXi)

REFERENCE

4540 Course level : improvement

OBJECTIVES

To become familiar with the essential points of the brake regulations for the road range, dCi and E-techTo know how to use the pneumatic diagramsTo know how to perform a diagnostic on the different braking circuits

WHO IS IT FOR ?

Recommended for a mechanic without the pneumatic basicsNecessary for mechanics who perform diagnostics and repairs on braking systems

PROGRAM

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 12/21/2007

43 of 84

Page 44: renault basic

Braking diagnostic on a braketester

MANDATORYPRE REQUISITE

Electropneumatic brakingsystems on the heavy range (seecourse sheet 4730)

REFERENCE

4580 Course level : expert

OBJECTIVES

To become familiar with all the diagnostic possibilities of a brake testerTo perform an analysis of the results in order to determine the adjustment or repair actions to performon the vehicles

WHO IS IT FOR ?

Recommended for a mechanic familiar with the basics of electropneumatic brakingEssential for performing diagnostics and analyses on braking systems

PROGRAM

Tractors and trailersMechanical and pneumatic checksTesting on a brake tester

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/18/2008

44 of 84

Page 45: renault basic

HEATING

45 of 84

Page 46: renault basic

Air conditioning

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4611 Course level : improvement

OBJECTIVES

To perform work on air conditioning systems (servicing, diagnostic, repairs)

WHO IS IT FOR ?

PROGRAM

General

Physics theoryRegulationsPrinciple of refrigeration and of different systemcomponentsRefrigerants, specifications and regulationsRefrigerating and wiring diagram

Operating principleTechnology of the different types

Charging, checking and draining an installationPerforming a diagnosticRemedy for operating faultsRational servicing of the equipment installed

Price : Participants : 10

Duration : 3 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 07/28/2008

46 of 84

Page 47: renault basic

Independent Heating Systems

MANDATORYPRE REQUISITE

Basic electric (see course sheet4703)

REFERENCE

4612 Course level : improvement

OBJECTIVES

To become familiar with the operating principle of the various independent heating systemsTo learn how to perform checks and adjustments on these systems

WHO IS IT FOR ?

Recommended for mechanics who already possess the electrical basics, to acquire an analysis and repairmethod for independent heating systemsRecommended for electricians for a specialisation in performing adjustments and checks on independentheating systems

PROGRAM

Electrical circuitsFuel supply circuitHeating circuit

Contribution from a WEBASTO technician

Price : Participants : 10

Duration : 2 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 01/25/2008

47 of 84

Page 48: renault basic

ELECTRICITY AND ELECTRONIC ASSISTANCE

48 of 84

Page 49: renault basic

Introduction to truck electronics

REFERENCE

4703 Course level : basic

OBJECTIVES

To acquire a basic knowledge of vehicle electrics and electronicsTo learn how to read and interpret a wiring diagramTouse a multimeter to perform simple checks

WHO IS IT FOR ?

Essential for mechanics without a basic knowledge of electrics, in order to acquire a method for analysis andrepair on electronic components

PROGRAM

Voltage, current, resistanceElectromagnetism, relays, etc... .Load circuits and starting circuitsReading a plan

Using repair manualsReading a wiring diagram

Basic knowledge of electronicsPresentation of multiplexingSimple tests for lines of communicationSensors

Location of devicesIdentification of circuitsMethod for checks and diagnostics

Price : Participants : 12

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 12/21/2007

49 of 84

Page 50: renault basic

Electropneumatic braking systemson the heavy range

MANDATORYPRE REQUISITE

Basic electrics and braking onroad vehicules (see coursesheets 4540 & 4703)

REFERENCE

4730 Course level : expert

OBJECTIVES

To learn about all the electronically managed braking systems and brake servo systems on this range.To know how to work on electropneumatic braking systems.To become familiar with the diagnostic operations on these systems.

WHO IS IT FOR ?

Essential for mechanics or electricians working on electropneumatic braking systemsRecommended for electricians or mechanics who wish to specialise in diagnostics

PROGRAM

Presentation of pneumatic and electrical circuitsLocation of components on the diagrams and onthe vehiclesStudy of components

On the pneumatic partOn the electronic part

Repair manualsDiagnostic caseInterpretation of results

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/09/2008

50 of 84

Page 51: renault basic

Electropneumatic suspensionsystems on commercial and lightrange vehicles

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4740 Course level : improvement

OBJECTIVES

To learn about electronically managed air suspension systems on the light and heavy vehicle rangeTo know how to work on these systemsTo become familiar with the diagnostic operations on these systems

WHO IS IT FOR ?

Essential for mechanics or electricians working on air suspension systemsRecommended for electricians or mechanics who wish to specialise in diagnostics

PROGRAM

Presentation of functionsLocation of components on vehiclesStudy of components

On the mechanical partOn the pneumatic partOn the electronic part

Repair manualsDiagnostic case

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/09/2008

51 of 84

Page 52: renault basic

Electronic systems on Euro 3 lightcommercial vehicles

MANDATORYPRE REQUISITE

Basics of electricity (see coursesheet 4703)

REFERENCE

4775B Course level : improvement

OBJECTIVES

To be capable of performing efficient diagnostics on the different electronic systems found on EURO 3light commercial vehicles : Master and Mascott Euro 3 (Phase II).

WHO IS IT FOR ?

Necessary for mechanics familiar with the basics of electricity, in order to extend their knowledge of LCVelectrics and to acquire a method of analysis and repair on LCV electronic systemsEssential for electricians who wish to specialise in electronic diagnostics on LCVs

PROGRAM

1 - GeneralIntroductionReading and detailed examination of functionaland wiring diagramsDiagnostic

2 - Principal optionsABS - ImmobiliserDoor closing

3 - Electronic injectionCommon Rail system

4 - Safety unitsAirbagPretensioners

5 - Air conditioning management

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Master and Mascott Euro 3DocumentationDiag NG3 case

Price : Participants : 8

Duration : 4 days Location : saint Priest

création : 09/18/2007 - mise à jour : 10/03/2008

52 of 84

Page 53: renault basic

Electronic systems on Euro 4 lightcommercial vehicles

MANDATORYPRE REQUISITE

Basics of electricity (see coursesheet 4703)

REFERENCE

4776 Course level : improvement

OBJECTIVES

To be capable of performing efficient diagnostics on the different electronic systems found on EURO 4light commercial vehicles : Master (Phase III), Mascott (Phase III) and Maxity.

WHO IS IT FOR ?

Necessary for mechanics familiar with the electrical basics, in order to extend their knowledge of light vehicleelectrics and to acquire a method of analysis and repair on light vehicle electronic systemsEssential for electricians who wish to specialise in electronic diagnostics on light vehicles

PROGRAM

1 - GeneralIntroductionReading and practice with functional diagrams andwiring diagramsElectronic architecture and electrical functionsDiagnostic

2 -Principal equipmentABS-ImmobilizerDoor closingHill start aid

3 - Electronic injectionCommonRail systemManagement of Euro 4 fault codes (EOBD)

4 - Safety-related unitsAirbagPretensioners

5 - Air suspension6 - Climate control management

Teaching aids :IT aids (Renault Trucks OnLine) andaudiovisual aidsVideo-projectorVehicles: Master, Mascott and Maxity Euro 4DocumentationDiag NG3 case

Price : Participants : 8

Duration : 4 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 02/14/2008

53 of 84

Page 54: renault basic

Electronic systems on commercialvehicles Euro 3

MANDATORYPRE REQUISITE

Basic electronics (see coursesheet 4703)

REFERENCE

4777 Course level : improvement

OBJECTIVES

To learn about the Euro 3 electronic architecture typologiesTo work efficiently on Euro 3 heavy commercial vehicle electronic systems, by mastering diagnosticsand parameter configuration

WHO IS IT FOR ?

Necessary for mechanics familiar with the electrical basics, in order to acquire a method of analysis andrepair on commercial vehicle electronic systemsEssential for electricians who wish to specialise in diagnostics on the vehicle electronics

PROGRAM

1 - MultiplexingOperating principleIdentification of circuitsTest methodsLocation of components

2 - Electronic control unitsVehicleImmobiliserDisplayCentral door lockingTachographEngineComfort / safety-related itemsBodybuilder control units

3 - Checking and diagnosing electronic systems4 - Diagnostic and parameterization

Power take-offsManagement of consumption, maintenances andengine alerts

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum and Premium dCi, orMagnum E-techDocumentationDiag NG3 caseMeasuring toolsIT station (Renault Trucks OnLine)

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 10/24/2008

54 of 84

Page 55: renault basic

Electronic systems on Euro 4heavy commercial vehicles

MANDATORYPRE REQUISITE

Basics of electricity and access toDiagnostic DXi (see coursesheets 4703 & 4145)

REFERENCE

4777C Course level : improvement

OBJECTIVES

To learn about the Euro 4 electronic architecture typologiesTo work efficiently on Euro 4 heavy commercial vehicle electronic systems, by mastering diagnosticsand parameter configuration

WHO IS IT FOR ?

Necessary for mechanics familiar with the basics of electricity, in order to acquire a method of analysis andrepair on heavy commercial vehicle electronic systemsEssential for electricians who wish to specialise in electronic diagnostics on heavy commercial vehicles

PROGRAM

1 - DXimultiplexingOperating principleIdentification of circuitsTest methodsLocation of components

2 - DXielectronic control unitsVehicleImmobiliserDisplayLighting managementCentral door lockingEngineComfort / safety-related itemsBodybuilder control units

3 - Checking and performing diagnostics onDXielectronic systems4 - Diagnostic and parameter configuration forDXi

Power take-offsManagement of maintenances and engine alerts

Teaching aids :Audiovisual aidsVideo-projectorVehicles: Midlum, Premium, Kerax andMagnum DXiIT station (Renault Trucks OnLine)DocumentationDiag NG3 caseMeasuring tools

Price : Participants : 10

Duration : 4 days Location : Saint Priest or local

création : 09/18/2007 - mise à jour : 10/06/2008

55 of 84

Page 56: renault basic

Advanced electronic diagnosticsParameterization and programming

MANDATORYPRE REQUISITE

Vehicule electronics (see coursesheet 4777)

REFERENCE

4779 Course level : expert

OBJECTIVES

To be capable of performing a diagnostic and repairing a breakdown on a Euro3 and/or Euro 4 vehicle,using a clear methodology that can be applied to the whole of the vehicle range

WHO IS IT FOR ?

Recommended for SDREssential for experienced electricians or mechanics familiar with vehicle electronics, who wish to acquirecomplete autonomy in electronic diagnostics

PROGRAM

Inter-ECU communication systemData transfer bus diagnostics

ImmobilizerCentral lockingLines of communicationElectronic control units

Price : Participants : 8

Duration : 4 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 10/24/2008

56 of 84

Page 57: renault basic

Processing Fault Codes

REFERENCE

4780OBJECTIVES

To be capable of describing the operation of the ECUsTo be capable of interpreting the fault codes and defining the appropriate repair actionsTo implement these actionsTo understand the problems of non reproducible fault codes, to define and implement an adapted faultfinding scenario

WHO IS IT FOR ?

SDR, diagnostic specialists, with mastery of Diagnostic DXi, knowledge of DXi heavy range architecture

PROGRAM

1 - Context in which fault codes are createdOperation of units on DXi heavy rangeDifferences between unitsEuropean regulationsInterpreting FMI logs

2 - Fault finding exercises using fault codes

3 - Non reproducible fault codesDefinitionDeleting fault codesTheoretical/practical fault finding exercises

Price : Please contact us Participants : Please contact us

Duration : Please contact us Location : Saint Priest

création : 10/24/2007 - mise à jour : 11/26/2008

57 of 84

Page 58: renault basic

Installation and adaptation forbodywork Euro4 heavy range

REFERENCE

4792OBJECTIVES

To be capable of using the electrical functionalities for bodybuilders of Euro 4 vehicles thanks to theRenault Trucks installation instructionsTo install bodywork or electrical equipment on vehicles

WHO IS IT FOR ?

Necessary for electricians, mechanics or S.D.R fitting bodywork or working on bodybuilder equipment

PROGRAM

MultiplexingVehicle and engine ECUsBodybuilder ECU

Documentation available tobodyworkmanufacturers

Price : Participants : 10

Duration : 2 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/09/2008

58 of 84

Page 59: renault basic

SPEED LIMITERS

59 of 84

Page 60: renault basic

Speed limiter approval

MANDATORYPRE REQUISITE

Basic electrics (see course sheet4703)

REFERENCE

4750 Course level : improvement

OBJECTIVES

To perform diagnostics and adjustments on all types of mechanical speed limitersTo learn about the operation of the digital tachographNOTE: this training course is accepted as a qualification for "speed limiter approval".This approval is valid for 3 years. After the 3 years it should be renewed.

WHO IS IT FOR ?

Recommended for mechanics familiar with the electrical basics, in order to acquire a method of analysis andrepair on speed limitersRecommended for electricians for a specialisation in speed limiter diagnostics

PROGRAM

Mechanical speed limitersElectronic units Euro 3 and Euro 4

Presentation of tachographApplications on mock-ups and simulator

Price : Participants : 10

Duration : 3 days Location : Saint-Priest

création : 08/07/2006 - mise à jour : 01/09/2008

60 of 84

Page 61: renault basic

Online training, renewal of speedlimiter approval

MANDATORYPRE REQUISITE

Speed limiter accreditation (seecourse sheet 4750)

REFERENCE

4752 Course level : improvement

OBJECTIVES

Renewal of « speed limiter » approval and online assessment on speed limitation for light vehicles andcommercial vehiclesNOTE: this training course is accepted as a qualification for "speed limiter approval",subject to obtaining a score of at least 80% in the end of course test. This renewal is valid for 3 years.

WHO IS IT FOR ?

For all holders of approval status approaching the end of the validity period

PROGRAM

Mechanical speed limitersElectronic units Euro 3 and Euro 4

Presentation of tachographApplications on mock-ups and simulator

Price : Participants : 0

Duration : 4 hours Location : in your company, on line via Internet @

création : 08/07/2006 - mise à jour : 01/09/2008

61 of 84

Page 62: renault basic

REFRESHER COURSES/NEW PRODUCTS

62 of 84

Page 63: renault basic

Refresher course for workshopmanager

REFERENCE

4930OBJECTIVES

Master the latest technical developments :

on the RENAULT TRUCKS range and on services

WHO IS IT FOR ?

Workshop manager

PROGRAM

The content of these courses will be defined during2007 in accordance with future developments intechnology and services.

Price : Participants : 10

Duration : 4 days Location : Saint Priest ou décentralisé

création : 08/07/2006 - mise à jour : 01/09/2008

63 of 84

Page 64: renault basic

Refresher course for SDR®

REFERENCE

4940OBJECTIVES

Master the latest technical developments :

on the RENAULT TRUCKS range on services

WHO IS IT FOR ?

SDR®

PROGRAM

The content of these courses will be defined during2008 in accordance with future developments intechnology and services.

...

Price : Participants : 10

Duration : 4 days Location : Saint Priest ou décentralisé

création : 08/07/2006 - mise à jour : 01/09/2008

64 of 84

Page 65: renault basic

Refresher course for breakdownspecialists

REFERENCE

4950OBJECTIVES

Master the latest technical developments :

on the RENAULT TRUCKS range on services

WHO IS IT FOR ?

breakdown specialists

PROGRAM

The content of this course will be defined during 2007in accordance with future developments in technologyand services.

Price : Participants : 10

Duration : 4 days Location : Saint Priest ou décentralisé

création : 08/07/2006 - mise à jour : 01/09/2008

65 of 84

Page 66: renault basic

Refresher course for mechanicians

REFERENCE

4960OBJECTIVES

Master the latest technical developments :

on the RENAULT TRUCKS range on services

WHO IS IT FOR ?

mechanicians

PROGRAM

The content of this course will be defined during 2007in accordance with future developments in technologyand services.

Price : Participants : 10

Duration : 4 days Location : Saint Priest ou décentralisé

création : 08/07/2006 - mise à jour : 01/25/2008

66 of 84

Page 67: renault basic

EXPERT CYCLES

67 of 84

Page 68: renault basic

SDR® pre-selection

REFERENCE

4989OBJECTIVES

To become familiar with the developments in the principal techniques currently used on commercialvehicles in the Renault Trucks rangeTo prepare for the SDR training cycle

WHO IS IT FOR ?

MechanicsElectricians

PROGRAM

Common Rail and pump injectorPrinciplesDiagnostic

Electronic architectureLines of communication (CAN bus,...)Electronic control units

Principles of operationRole of appliancesElectronic braking

Price : Participants : 10

Duration : 3-week cycle Location : Saint Priest

création : 08/07/2006 - mise à jour : 01/25/2008

68 of 84

Page 69: renault basic

SDR® cycle

MANDATORYPRE REQUISITE

SDR Preselection (see coursesheet 4989)

REFERENCE

4990

OBJECTIVES

To become familiar with all the functions of the Specialist in Diagnostics and Repair

WHO IS IT FOR ?

Mechanics or electricians selected during course 4989

PROGRAM

Week1CommunicationLogical reasoning for breakdown repairWorkshop computing

Week2On-board electronics

Week3Heating + speed limiters

Week4Technology of light vehicles

Week5Front axleTyresVibrations

Week6Braking/ Electro-pneumatics

Week 7Technical innovations for the year

Week8Gearboxes and retarders

Week9Diagnostic on vehiclesPractical exercises

Week10Renault Trucks servicesAdditional technical information

Teaching aids:Audiovisual aidsDiagnostic toolDocumentationBasic components

Price : Participants : 10

Duration : 10-week cycle Location : Saint Priest

création : 08/07/2006 - mise à jour : 10/24/2008

69 of 84

Page 70: renault basic

Light Vehicle Expert Technician

MANDATORYPRE REQUISITE

Basic electrics and usinginformation tools (see coursesheets 4703 & 4002)

REFERENCE

4991

OBJECTIVES

To master all the functions of the Light Vehicle Expert

WHO IS IT FOR ?

Experienced mechanics or electricians

Nota :The cycle is divided in two sessions : 1st : two weeks, 2nd: three weeksPROGRAM

Logical reasoning for breakdown repairWorkshop informationTires technologie and steering & axleComputer knowledge refreshing

EnginesInjectionBraking / ABS

Light Vehicle electronics Phase 2 (Airbagimmobilizer)Presentation of the concept "Quickjobs"

GearboxesNew products

Diagnostic, fault findingTechnical assistance expert for Light Vehicle rangeConclusion

Audiovisual aidsDiagnostic toolDocumentationBasic components

Price : Participants : 10

Duration : 5-week cycle Location : Saint Priest

création : 08/07/2006 - mise à jour : 02/14/2008

70 of 84

Page 71: renault basic

Curriculum SDR RTI Module 1

MANDATORYPRE REQUISITE

Being good electrician or havecompleted the basic trainingelectricity. Have the level ofknowledge required during thetest e-eval. (see course sheet4703)

REFERENCE

4092 Course level : basic

OBJECTIVES

To be able to :Use the Renault Trucks standards and tools : Diag NG3, Renault Trucks Online...Structure and put in place a logical diagnostic reasoning.Intervene, diagnose and repair malfunctions on drive train units.

WHO IS IT FOR ?

Workshop technicians with a solid knowledge of electrics (checks using multimeter and comprehension ofmeasurements taken) and information technology (IT) who wish to become technical referral points fordiagnostics and repair.

PROGRAM

1 - Week 1Renault Trucks after sales documentationLogical Diagnostic ReasoningReading wiring diagrams

2 - Week 2Basic electrical checks and measurementsApplication on Renault Trucks drive trains

3 - Week 3Application and practical exercises on RenaultTrucks drive trains: DCi11, DXi5 and 7 engines,DXi11 engine, ZF 16S mechanical gearboxes,drive axle C9 and 13170.

Teaching aids :Audiovisual and computer aidsRenault Trucks documentationComputer applications: Renault Trucks Online,OptidocDiagnostic tool : Diag NG3DXi range vehiclesTeaching units : DCi11, DXi5 and 7 engines,DXi11 engine, ZF 16S mechanical gearboxes,drive axle C9 and 13170..

Price : contact us Participants : 6 to 8

Duration : 3 weeks Location : St Priest

création : 10/02/2008 - mise à jour : 11/21/2008

71 of 84

Page 72: renault basic

Curriculum SDR RTI Module 2

REFERENCE

4093 Course level : improvement

OBJECTIVES

To be able to :Intervene, diagnose and repair malfunctions on the on-board electronic systemsIntervene, diagnose and repair malfunctions on injection systems.

WHO IS IT FOR ?

Workshop technicians with a solid knowledge of electrics (checks using multimeter and comprehension ofmeasurements taken) and information technology (IT) who wish to become technical referral points fordiagnostics and repair.

PROGRAM

1 - Week 1Electronic architecture and on-board electronicsystems : V-MAC IIIDiagnostic and use of Diagman and Diag NG3applications

2 - Week 2Electronic architecture and on-board electronicsystems : TEA2Diagnostic operation and use Diag NG3 ofDiagnostic DXi applications

3 - Week 3Common Rail and Pump Injector injection systemsDiagnostic and repair

Teaching aids :Audiovisual and computer aidsRenault Trucks documentationComputer applications: Renault Trucks Online,OptidocDiagnostic tool : Diag NG3DXi range vehicles

Price : contact us Participants : 6 to 8

Duration : 3 weeks Location : St Priest

création : 10/02/2008 - mise à jour : 11/21/2008

72 of 84

Page 73: renault basic

Cuurriculum SDR RTI Module 3

REFERENCE

4094 Course level : expert

OBJECTIVES

To be able to :Intervene, diagnose and repair malfunctions on the on-board electronic systemsIntervene, diagnose and repair malfunctions on injection systems

WHO IS IT FOR ?

- Workshop technicians with a solid knowledge of electrics (checks using multimeter and comprehension ofmeasurements taken) and information technology (IT) who wish to become technical referral points fordiagnostics and repair.

PROGRAM

1 - Week 1Air brakingInspection method, diagnostic and adjustments

2 - Week 2Electro-pneumatic suspension and brakingsystemsDiagnostic and adjustment operation

3 - Week 3Review of logical diagnostic reasoningApplication : fault finding on vehicles and unitsConclusion

Teaching aids :Audiovisual and computer aidsRenault Trucks documentationComputer applications: Renault Trucks Online,OptidocDiagnostic tool : Diag NG3DXi range vehicles

Price : contact us Participants : 6 to 8

Duration : 3 weeks Location : St Priest

création : 10/02/2008 - mise à jour : 10/30/2008

73 of 84

Page 74: renault basic

BODYBUILDERS

74 of 84

Page 75: renault basic

Installation and adaptation forbodywork Euro4 heavy range

REFERENCE

4792OBJECTIVES

To be capable of using the electrical functionalities for bodybuilders of Euro 4 vehicles thanks to theRenault Trucks installation instructionsTo install bodywork or electrical equipment on vehicles

WHO IS IT FOR ?

Necessary for electricians, mechanics or S.D.R fitting bodywork or working on bodybuilder equipment

PROGRAM

MultiplexingVehicle and engine ECUsBodybuilder ECU

Documentation available tobodyworkmanufacturers

Price : Participants : 10

Duration : 2 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/09/2008

75 of 84

Page 76: renault basic

PERIPHERALS

76 of 84

Page 77: renault basic

Checking elevating tailgates

REFERENCE

4801OBJECTIVES

Toextend your knowledge of the operation, monitoring, and legislation relating to elevating tailgatesafety

WHO IS IT FOR ?

Necessary for workshop mechanics whose duties include working on elevating tailgates

PROGRAM

General points on French official texts : laws,codes, decrees, ordersArticulation of texts on the safety of liftingappliances:Machine directivesLaw 91-1414, (art. 233-5, L 233-5-1),Decree 93-40, 93-41, order of 01/03/2004, order of02/03/2004 DRT 2005/4R233-11 : General Periodical InspectionR233-11-1 : Initial Inspection on Entering ServiceArt. LR233-11-2 : Inspection on Returning toServiceSafety register, documentation

Tailgate technology (hydraulics and electricity)Types of tailgateSection common to all tailgatesHydraulic partsHydraulic symbolizationTailgate operationHydraulic fluidsStandardization (NF-E 1756-1)Inspection methodology according to theprocedure laid down in the order of 01 MARCH2004 (Periodic general visit, initial visit, repeatvisit, static and dynamic overload)

Price : Participants : 10

Duration : 3 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 07/28/2008

77 of 84

Page 78: renault basic

Checking auxiliary cranes

REFERENCE

4802OBJECTIVES

To extend your knowledge of the operation, monitoring, and legislation relating to the safety of liftingand handling gear

WHO IS IT FOR ?

Necessary for workshop mechanics whose duties include working on auxiliary cranes

PROGRAM

Safety awarenessGeneral points on official textsStandardizationArticulation of texts on the safety of liftingappliancesDirective 98/37 CELaw 91 - 1414Decree 93-40 and 93-41. 92-766. 92-767Order of 01/03/2004 of 02/03/2004DRT 2005/4Inspection of lifting appliancesR233-11 : General Periodical Inspection (VGP)R233-11-1 : Inspection on Entering Service (VMS)R233-11-2 : Repeat Inspection (VRS)

Role of the controllerOfficial documentsVisit and report sheetStandardization of cranesCrane techniqueRevisionConcept of staticConcept of balance and stabilityMomentum theoryCables, pulleys and lifting accessories.Rules of slingingTechnology of mobile cranes

Price : Participants : 10

Duration : 3 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/25/2008

78 of 84

Page 79: renault basic

Checks on trailers

MANDATORYPRE REQUISITE

Air braking and air suspensionsystem (see course sheet 4540)

REFERENCE

4803

OBJECTIVES

To extend your knowledge of braking and the operation of the different towed vehicle wheel antilocksystemsTo establish complete control of a towed vehicle ABS systemTo establish a diagnostic on the suspension or braking system

WHO IS IT FOR ?

PROGRAM

European code legislationReading pneumatic braking diagramsBraking appliances with a towed vehicle circuit(emergency relay valve, load sensing valve, loadsensing valve with integral relay valve, ...)ABS systems on towed vehiclesEBS system

Air suspension diagramsDifferent appliances fitted on a towed vehicle airsuspensionChecking and adjusting pressuresA.B.S. diagnostic

Price : Participants : 10

Duration : 3 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/25/2008

79 of 84

Page 80: renault basic

Trailer EBS diagnostic (HALDEX)

MANDATORYPRE REQUISITE

Tractor and trailer air brakingcircuits (see course sheets 4540& 4803)

REFERENCE

4804

OBJECTIVES

To understand the general operation of EB+To analyse the signals necessary for the correct operation of the EB+To locate, diagnose and repair the components of an EBS and EB+ electronic braking systemTo replace the components and define the parameters for the EB+ device

WHO IS IT FOR ?

Recommended for mechanics, electricians, and braking circuit fitters in commercial vehicle workshops wherethe duties include working on trailer EBS braking systems

PROGRAM

Traditional braking circuitGeneral points on EB +The different electrical power suppliesThe different signalsDecoding the CAN signalBraking circuit with EB +Electrical wiring for the different configurationsPneumatic wiringEBS, an intelligent system (internal operation)The different assembly configurations on vehicles

Parameterization specific to each vehicle(calculation note,...)Future system developments (electronicflashing)Fleet mixPerforming the diagnosticUsing/running the DIAG+ softwareManipulation on mock-up with Diag NG3

Price : Participants : 10

Duration : 1 day Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 01/25/2008

80 of 84

Page 81: renault basic

FAST&PRO Space Specialist(Certification)

MANDATORYPRE REQUISITE

Must be involved in Fast and Pro

REFERENCE

4805 Course level : basic

OBJECTIVES

To acquire the means to respond to the Light Vehicle market (diagnostic sheets, sales arguments,methods sheets)To energize the process of welcoming and receiving of a Light Vehicle customerTo acquire and master all the FMB-TOPLINE diagnostic and intervention methods, for quick jobs

WHO IS IT FOR ?

Required for Light Vehicle Unit managersRecommended for workshop managers or team leaders

PROGRAM

1 -Diagnostics and work performed:Safety diagnostic: Study of potential, performanceof diagnostics on the light vehicle range,operations and additional salesTyres : Diagnostic, assembly and balancingGeometry : Preliminary diagnostics, geometrycheck, interpretation of a report, adaptedadjustmentsBrakes : Brake fluid test, Fault finding using expertDiagnostic (rapid and reliable), practical work onunitsLinkage : Diagnostic and practice in technicaloperations: Ball joints, Bearings, ...Suspension : Diagnostic and Replacement ofshock absorbers

2 - Profit centre management :Analysis of market, players, services, potential andlevers of growthStudy of « loyalty » loopRole play: Welcome and taking in charge of acustomer, recommending services

Operating kit :Promotional leaflet and sales aid at the counterfor services : Brakes, Shock absorber, GroundlinkageOperation manuals : « Sheets for Quick Jobs »and « Fault finding method for Brakes »Technical booklet and sales aid for GeometryTrainee bookletFree Hot line

Price : 1850euros / day Participants : 8 to 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 09/30/2008

81 of 84

Page 82: renault basic

Inspecting vehicle fireextinguishers

REFERENCE

4807OBJECTIVES

To become familiar with the theory and practice of the fire extinguishers fitted on trucks and coachesTo carry out legal inspections on this type of equipment

WHO IS IT FOR ?

Recommended for personnel able to carry out maintenance work "at home"

PROGRAM

The different types of extinguisherThe different principles of fire extinguishing

Which category is your company in ?Certification

BVQI ISO 9001 version 2000 BVQI ISO 14001

Role and technology of the different componentsAssembly methodologyInspection

methodology sealing follow-up documentation to fill in

LegislationTechnical rulesStandards

Basics of the inspection "market "Customer contact

Price : Participants : 10

Duration : 1,5 days Location : DESAUTEL company in Montluel

création : 08/07/2006 - mise à jour : 01/25/2008

82 of 84

Page 83: renault basic

Vehicle ground linkage(mechanical)

REFERENCE

4400 Course level : basic

OBJECTIVES

To learn about the components making up the ground linkage parts of a commercial vehicleTo know the different angels and their impactsTo become familiar with the adjustment operations performed on the vehicle

WHO IS IT FOR ?

Recommended for mechanics working on mechanical front and rear axles

PROGRAM

Presentation of functionsLocalisation of components on the vehiclesStudy of components and their adjustments

Presentation of functionsLocation of components on vehiclesStudy of components and their adjustments

Presentation of functionsLocation of components on vehiclesComponents

3 - Axle geometryFront axle geometryInter axle geometryTrailer geometry

Wear diagnostic

Price : Participants : 10

Duration : 4 days Location : Saint-Priest or local

création : 08/07/2006 - mise à jour : 02/14/2008

83 of 84

Page 84: renault basic

OPTITRACK in E-LEARNING

NEW

MANDATORYPRE REQUISITE

Aucun

REFERENCE

4808A

OBJECTIVES

- To be capable to handing over an Optitrack vehicle.- To be capable of carrying out maintenance operations relative to the suppliers recommendations andfollowing reference documents.

WHO IS IT FOR ?

- This course is designed for workshop staff who will deliver Optitrack vehicle or perform level 1 interventions.

PROGRAM

Operating principle and identification of components.Description of basic closed loop circuit.Description of Optitrack hydraulic circuit.Detailed operation of each operation of the circuit.Operating strategies.Description of features related to system maintenance.

(Teaching methods): Online training on a PC linkedto the internet.Combinaison of interactive and demonstrativemethods.Educational support perfomed by a tutor (to bedefined in the hub).IT support perfomed by IT line.

Price : Participants : 1

Duration : 1 hour Location : In your company, via Internet.

création : 11/24/2010 - mise à jour : 02/23/2011

84 of 84