renault-nissan : euc as a service - microsoft€¦ · · 2017-10-16renault-nissan euc « as a...
TRANSCRIPT
experiences.microsoft.fr #experiences17
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
▪ Microsoft Windows, Office 365 and SCCM alignement
▪ Renault-Nissan EUC context
▪ The project stakes, scope and user benefits
▪ WAAS and deployment rings
▪ Roadmaps
▪ User journey to the new environment
▪ Technical and organization changes
▪ Change management
▪ Figures
▪ Advises & Recommendations
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »4
Current Challenges
Improving Windows as a Service
Announced Changes
Continuing improvements to address customer feedback
Windows 10 releases are predictable
Twice every year, targeting March and September
Windows 10 servicing timelines are clear
Each Windows 10 feature release will be serviced and
supported for 18 months from the date of release
Windows 10 updates are measurably smaller
Improvements available in Windows 10 1607 and
Windows 10 1703, with further improvements coming
later this year (as previously announced)
Windows 10 releases are unpredictable
“Two to three times per year” (with exceptions)
Release timeframes are not disclosed in advance
Windows 10 servicing timelines are unclear
“We service two CBB releases at all times, with a 60-day
grace period”
Customers are unable to predict end of servicing dates
Windows 10 updates are too large
Periodic feature updates and monthly quality updates are
challenging to deploy due to their size
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Current Challenges
Aligning Windows 10 and Office 365 ProPlus
Announced Changes
Making it easier to stay current with both in lockstep
Release schedules are aligned
Windows 10 and Office 365 ProPlus will release twice per
year, targeting March and September
Servicing timelines are identical
Windows 10 and Office 365 ProPlus will be serviced and
supported for 18 months from the date of release
Release schedules are not aligned
Windows 10 release schedule is variable
Office 365 ProPlus releases every four months
Servicing timelines are different
Windows 10 releases are serviced and supported for at
least 18 months
Office 365 ProPlus releases are serviced and supported for
12 months
Aligning with System Center Configuration Manager
Each Configuration Manager current branch release will be serviced and supported for 18 months, to match Windows 10
and Office 365 ProPlus timelines
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Current ChannelFirst Release Deferred Channel
Deferred Channel
Current Branch
for Business
Long Term
Servicing Branch
Current
Branch
Aligning Terminology
Semi-Annual Channel
Long Term Service
Channel
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Renault users : 85,000 / Nissan users : 105,000 / Alliance users : 8,500
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
OS Lifecycle Management
(OS versions & patchs)
• Worldwide
Hardware Lifecycle Management
• Worldwide
Alliance Software Lifecycle
Management
• Worldwide
EUC Infra Management
(SCCM, Domain, Filers)
• SCCM Design : Worldwide
/ Operations : Europe
• Other (Design & Operations) : Europe
IMACD Management
(ZeroTouch Portal)
• Design : worldwide
• Operations : Europe
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
One Single configuration accross the world
Shared base application pack
Shared management infra
Several storage solutions
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Alliance Convergence : Provide Standardized EUC Services and Support
Business Process Digitization :Mobile Devices, Multi Form Factors, App. Store
Improve Users’ Productivity : Latest features, Better UX, Work from Anywhere
Ensure Business Continuity : Always up-to-date / Early Adopters Community
Application-centric modelServices and Support Consistency
More Mobility
Better User eXperience
INDUSTRIAL
TABLET
NON-
CORPORATE
PHONE
COMPANY
MANAGED
PC
COMPANY
PHONE OR
TABLET
NON-
CORPORATE
DEVICE
Company
App StoreNew Upgrade
Policy
Any Tech,
AnywhereApp Share File Share
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Old gen New gen Mobile devices
Software offer
Hardware offer
Access from
Fully Managed Devices
(both ACE1 and ACE2 PCs)
Access from
Enrolled Devices
( “BYOD” model )
Office365 Apps
User Storage
Office always up-to-
date
Mailbox Online
Online archive folders
instead of local PST
files
Unified
Communication
Chat, WebConf
Telephony & Visio
Online
Collaboration Tools
For Internal use
And with external
partners
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Online Mail
box
Online Storage
Collaborative
Tools
Operating
System
Archive available online, 100 GB storage capacity
Access from any device
New Tools
Hardware
Office
365
Benefits
A new range of more modern and powerful PCs
On-demand application installation
Customizable interface, improved search, enhanced browser
Operating system always up-to-date and automatic data backup
1 TB of individual online storage
Automatic data synch between the local disk and cloud
Modern solutions for sharing and exchanging in groups and broadcast
information both internally and externally
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Lab testing Evaluate Deploy
Specific feature
and performance
feedback
Application compatibility validation
Test and prepare for Broad
deployment Stage broad deployment
Alliance usersEarly Adopters
Semi-annual channel
Pilot
Semi-annual channel
Broad
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
EARLY ADOPTER
Voluntary user permanently equipped with latest versions of ACE2 :
▪ Windows 10 V1703 « Creators Update » (Semi-Annual Channel Pilot)
− Specific v1703 GPOs
▪ Office 365 Proplus 2016 Version 1707 (Monthly Channel)
Role :
Evaluate new features
Check application incompatibilities
Collaborate with other EA users through EA HUB to improve the ACE2 working environment
The EA Community is not a pilot phase, it’s a permanent stage
REGULAR USER
User equipped with assessed version of Windows and Office 365:
▪ Windows 10 V1607 « Anniversary Update » (Semi-Annual Channel Broad)
− Specific v1607 GPOs
▪ Office 365 Proplus 2016 Version 1705 (Semi-Annual Channel Broad)
They are 4 to 6 month delayed compared to Early Adopters
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
News feed
✓Discover all
informations about
the working
environment
evolution
Application
compatibility
✓ Show your app
compatibility status
✓ Share comments and
roadmaps
✓ See global statistics
Social feedback
✓ Submit your ideas
✓Help transform usages
✓Comment other EA user
ideas, promote the best
features
Agenda
✓Discover demos
and special events
around the ACE2
world
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Information push
Office 365 account
creation
•Onedrive installation on old
computer
•Exchange Online migration
Documents and mail
archive moved to the
cloud by the user
Checklist
New computer
supplied
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
▪ Technical Impact
▪ Organization
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Migration phase ACE1 to ACE2
Communication
Everyday life
Media releases Amphi ACE2 Onsite roadshow
D.WE website
July / sept.
Discovery
sessionMailing Checkbox Tutoring sessions Free access support
Yammer Groups
In real-time
DI-R portalCascading kit
Hotline
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
Not
tested
105
Tested,
approved
529
Tested,
minor
issue
84
Tested,
rejected
70
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
▪ Security before all : the project killer
▪ Perpetual change is so disturbing
▪ Network capacity is a key subject
▪ Multiple vs Mono tenant
▪ Office 365 console : not (yet?) well adapted for big companies
Microsoft experiences’17#experiences17Renault-Nissan EUC « as a service »
#experiences17
Doublez votre chance en répondant aussi
au questionnaire de satisfaction globale !
* Le règlement est disponible sur demande au commissariat général de l’exposition. Image non-contractuelle
Notez cette session sur
experiences17.microsoft.fr
Et tentez de gagner une Surface Pro