rental housing journal - utah - february 2014

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Continued on page 2

Housing Authorities and UAA Strike a Deal

on Source of Income

February 2014 - Vol. 6 Issue 2Rental Housing Journal Utah

A bill to allow landlords to opt out of working with housing authorities was dropped after

the UAA and Housing Authorities agreed to implement an accountabil-ity system for housing authorities and tenants, in which both groups agreed to police their own.

The BackstoryUtah is one of only 13 states that

have “Source of Income” as a pro-tected class. This means as long as a tenant meets all of your criteria except income, that you may not deny them just because they are

Apartment All-Stars

Visit Utah

4. Executive Director's Report: New Security Deposit Rules will Benefit both Landlords and Tenants

5. President's Message; Legislature in Full Swing

6. Products & Services Guide

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UPCOMING EVENTS:General Membership MeetingsMarch 25th OgdenMarch 26th OremMarch 27th Salt Lake

UAA Trade ShowApril 16thAll meetings 7 pm. for addresses go to www.uaageneralmembershipmeetings.com

By Taylor Smith

Tucked away on the pictur-esque Southeast coast of Australia is the small town of

Berry, New South Wales. In the cen-ter of the town is a monument “erect-ed by the tenants and friends of the late David Berry, in remembrance of a kind and considerate landlord and true friend of the people.”

Sadly, no matter how good you are your tenants are unlikely to erect a monument in your honor. They probably won’t even remember to send you a Christmas card, let alone a Valentine. But you can still make your tenants love you by doing some simple things. What do you do to make your tenants want to keep you as their Landlord?

UTAH

How to Make your Tenants Love You

300 Apartment managers and property managers attended the annual Apartment All-Stars

event on January 29th at the Realtor building in Sandy.

The All-Stars are National Speakers who travel the country pre-senting the latest trends and tools in apartment leasing and retention. This year, they focused on persever-ance, making the experience of leas-ing fun for prospects and under-standing the 8 second attention span of customers.

Notes & Tips from All-Stars 2014Leasing

• 95%ofsalescloseonthe5thtry–so keep asking and following up

• 33%ofresidentslookatyourweb-site on a device

• 85% of residents begin searchonline

• Make the leasing experience funwith low cost options such as leave candy out in the apartment, etc.

• People are more influenced byhow they feel about you than what you are saying. Getting peo-ple to smile, it will make them happy.

Renewals• RenewallettersMUSTbeperson-

alized, clear, and give reasons why they should renew.

• 2/3 of people who represent theowner are rude or indifferent to customers – to renewmake sureeveryone is pleasant

• TeamBranding- show your faces

How You Can Help1, Report any problems you are

having or have had to with Housing Authorities to the UAA. Email them with specific names (such as tenant, which housing authority and name of caseworker) to [email protected] so we can give the housing authorities a chance to make it right or take it to their peers if they don’t.

2, Report any tenants you think are still on housing assistance that you have evicted or have a judgment against so the Housing Authority can help hold them accountable.

3. If you have had rent withheld or money billed back to you by the HA, notify us so we research whether proper procedures were followed.

Continued on page 2

2 Rental Housing Journal Utah • February 2014

RENTAL HOUSING JOURNAL UTAH

receiving government assistance. Basically, says Paul Smith, UAAExecutive Director, you have to work with the government including their paperwork, inspections and rules, whether you want to ort not.

“There are a lot of good tenants on housing assistance (sometimes called section 8),” said Smith. “Good ten-ants should never have a problem finding a place to rent.” Smith makes a clear distinction between the ten-ants who are on government assis-tance, and the entities (housing authorities) that administer the pro-

gram. The problem, he says, is that Housing Authorities in Utah, often don’t follow their own rules, are dif-ficult to work with, and do things to increase the risk to landlords.

“If landlords were doctors,” he said, “we could opt out of having to work with the government (like doc-tors can opt out ofMedicare) ifwedidn’t like the rules or hoops we had to jump through. But because of source of income protection, we have to work with housing authorities even when they are mistreating us.”

Over the last few years, many

landlords felt housing authorities had become increasingly hostile to them and were violating their own rules and punishing landlords for things the landlords had little control over, or when minor mistakes were made. Three cases that happened to clients represented by the law offices or Kirk Cullimore illustrate this alarming trend:

Utah CountyAccording to Cullimore there was

a flood in a housing tenant’s apart-ment. While dealing with the prob-lem, the tenant was moved to a nearby unit. When the original place was remediated, the tenant wanted to stay in the new unit, so the land-lord accommodated them. 11 months later the housing authority found there had been no inspection for the new unit (even though it was identi-cal to the first one). This landlord had multiple housing tenants who were all being paid electronically. Without notice, hearing, or any opportunity for the landlord to pres-ent their side, the housing arbitrarily and unilaterally deducted 11 month’s rent from that month’s pay-ment. Essentially, Cullimore says, they stole the rents of that tenant and 10 others as punishment for the landlord being nice to a tenant and letting them stay in a new unit after a flood. The landlord was forced to sue the tenant for the money, which resulted in that tenant having a huge judgment against them and being evicted. In violation of HUD policy not to house people who owed pre-vious landlords money or who were

evicted on housing, the tenant was given a new voucher to rent some-where else.

Davis CountyAccording to Cullimore, a hous-

ing tenant requested a “a reasonable accommodation” of moving from a 2nd to a first floor because of mobil-ity issues. The apartment community honored the request as they were required by law to do. Somehow, there was a miscommunication about the new unit being inspected and approved by housing. It is a tax credit project with lots of regular inspections so even the housing authority said they can understand how easy it was to have made a mis-take. However, when the housing authority came to do an inspection 11 months later, they chose to sue the landlord and “bill back the landlord” for 11 month’s rent, even though the tenant had been in quality habitable housing in an equivalent unit. The case was settled but the landlord ended up being owed a lot of money. To our knowledge, the tenant who owes the landlord money, is still being housed, in violation of HUD rules.

Salt Lake CityAccording to Cullimore, a hous-

ing tenant called the Housing Authority to complain about bed-bugs. Even though HUD regulations require 30 days’ notice to cure and an inspection, the housing authority refused to inspect, and gave only a few days’ notice for a landlord to fix it. When the exterminator came to

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• Givepeopleinforma-tion quickly- bullet points over para-graphs

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UTAH

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3Rental Housing Journal Utah • February 2014


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spray, the tenant wasn’t ready and did not do what they needed to do to prepare the unit for two weeks. The next month the HA withheld two weeks rent because the place hadn’t been in compliance, even though they hadn’t followed their own rules or EVEN STEPPED FOOT IN THE APARTMENT.

These kinds of things have become common, according to landlords and the attorneys who represent them. So a bill was drafted this year that would allow landlords to stop work-ing with housing authorities who, like in the above examples, violate their own rules and treat landlords poorly.

The bill allowed landlords to:

a.RefusetosigntheHAPagreement(the government’s agreement that modifying a landlords contract)

b. Refuse to participate in a govern-ment program

c. Refuse to work with a specific housing authority that treats land-lords poorly

The bill was HB 310, sponsored by Gage Froerer®, Huntsville, who owns a property management company. It was scheduled to be heard by com-mittee on the day the compromise agreement was made.

The agreementOn February 6th, about 30 people,

mostly housing authority directors,

with a few tenants’ advocates and landlord representatives met to try to solve this problem. Layne Morris,with the West Valley Housing Authority summed up the issue well during the discussion. “It’s my understanding,” he said “that land-lords really don’t have a problem following the section 8 program when the housing authorities follow HUD’s rules. It’s when housing authorities don’t follow HUD’s rules that they want out.” The landlord’s attorney’s and the UAA agreed to that characterization.Many housing authorities follow

all their rules and treat landlords well. So the UAA wanted to work out a system to stop the abuses that were occurring without hurting housing authorities or tenants. At the meeting on February 6, the following agreement was made between the rental housing industry and the housing authorities:1 Communication and accountabil-

ity: When landlords see housing authorities violating their own rules or mistreating them, they will take these cases to the UAA, who will in turn contact the exec-utive director of that housing authority. If it cannot be resolved by that director, the UAA will take it to a committee comprised of other housing authority direc-tors, who will try to resolve the situation.Likewise, if the housing authori-

ties have landlords who are vio-lating the rules, they will come to the UAA who will contact the landlords and try to correct the problem.Education: The housing authori-ties will do more training of their staff and caseworkers of landlord tenant law and proper proce-dures. UAA will do education for landlords on how to correctly work with this program.

2 Dialogue and best practices: Through a regular dialogue, the UAA and housing authorities will try to establish best practices

and assure local housing authori-

ties are not doing anything more restrictive than what HUD requires. The UAA will also, along with NAA, lobby HUD and congress for changes benefi-cial to Utah Housing Authorities.

“We are hopeful this compromise will help protect landlords and lead to better service to landlords and tenants,” said Cullimore, after the meeting. Housing authorities have similar hopes. We will keep you posted.

UTAH

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UTAH

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Executive Director's ReportNew Security Deposit Rules will Benefit both

Landlords and TenantsSb 147, Pat Jones (D),Holladay, will change security deposit return rules to benefit both landlords and tenants. Following is a brief summary of the prob-

lems, the solution, and how it affects landlords and tenants.

The problem:While the vast majority of land-

lords return deposits on a timely basis, a small percentage are not doing this properly and we need to strengthen the statute to protect rent-ers and assure they receive deposits back in a timely fashion.

The solution:SB 147 changes the statute in the following ways:

•Clarifiesthatrefundsoranexpla-nation of charges MUST be sentwithin 30 days (currently if a ten-ant doesn’t give a forwarding address a landlord can keep the deposit until they do).

•Createsa“noticetocure”thatcan

be served by a tenant to a landlord if deposit or explanation of charg-es not received within 30 days. Notice gives landlord 5 businessdays to return it to the address requested or face penalties.

• Increases the penalty to the fullamount of the deposit, plus $100, court costs and attorney’s fees, if a landlord does not comply after receiving the final notice.

Improvements for tenants:

• Raises thepenalty fornot return-ing adeposit on time to 100%ofthe amount of the deposit plus $100, instead of just $100.

• It provides a potentially quickerresolution than litigation by hav-ing tenants serve the landlord a noticetocomplyin5daysorfacethe penalty (we think this will get more renters their deposits back quicker than litigation because many landlords either forget to return it or don't understand the penalties. This 5 day notice willremind and educate them).

•Currentlyifnoforwardingaddressis given, landlords have no obliga-tion to return deposits. This change requires refund even if no addressisgiven,in30days.Mustbe sent to last known address.

• Allowsthetenanttogiveacorrectaddress on the 5 day notice (ifthey haven't received it) so they can for sure get their refund or itemized list of deductions.

Improvements for landlords:

•Itmirrorsthefitpremisesactandcity zoning practices by giving a landlordanopportunitytocure(5days) if they forget to comply or don't understand the law. A lot of landlords, especially those who own the over 100,000 single family homes that are rented in Utah, simply don't know the rules or penalties. This gives them a chance to make right and be educated prior to a penalty.

• Allows landlords to send thedeposit to the last known address if we don't have a better one and

requires the tenant to give us their new address if they don't get our letter. It isawin/winsupportedby the

Apartment Association, the Realtors and the Utah Housing Coalition that is fair to the landlords and the ten-ants in your district.

UTAH


www.uaahq.org Office: 801-487-5619 Toll Free: 888-244-0401 448 E. Winchester (6400 S.), Suite 460 Salt Lake City, UT 84107

UAA Landlord Guide Provides essential information for understanding basic landlord/tenant law and best practices all in one place. Free with association membership.

General Membership Meetings Ogden @ Northern Wasatch Board of Realtors Mar 25, 7:00 PM Orem @ Century 21/Harmon Building Mar 26, 7:00 PM Salt Lake City @ UAA Office Mar 27, 7:00 PM

Events

Trade Show Apr 16 At the South Town Expo Center from 8:00 AM to 5:00 PM. Please register in advance.

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Multi-City @ UAA Office Mar. 28, 8:30 AM South Ogden @ S.Ogden City Hall Mar. 12, 6:00 PM

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January 2014

Did you know that as a member of the Utah Apartment Association, you are also a member of the National Apartment Association?

UAAPAC Protect your business and make your voice heard. The UAAPAC is scaling back overzealous regulations, limiting fees and taxes, and protecting your property rights. Be proactive, donate today!!!

“I donate to UAAPAC because the only way to protect our industry from over reaching govern-ment regulation is to be proactive in building relationships with all levels of government.” Kirk Cullimore Landlord Attorney

“I donate to the PAC because it’s critical we have a strong voice on capitol hill and our PAC helps us build relationships with and help keep in office those supportive of our industry.” Gloria Froerer Century 21 Property Management

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By the time this is pub-lished, the legislature will be nearly over. While it is a hectic 45days while they are in session, we are fortu-nate they are only in

session45days.Every day during the session I

wake up and feel grateful that I am not Paul Smith orMikeOstermiller

down at the legislature that day working to protect us. They do such great work and we are lucky to have them.

Here are the main priorities the UAA is working on this year:

1. Preventingproposedlegislationtorequire testing for Radon gas ($300 plus two weeks lost rent waiting for results)

2. Changing the security deposit dis-position statue to require notice to landlords with a forwarding address before any penalties for late return are accrued (see article on page 4)

3. Passing consensus legislation(agreed to by landlords and HOA groups) to prevent HOAs from being able to require pre-approval of your tenants or turning over credit reports or ss#’s of tenants

4. Assuring that in the war on dirty air, landlords aren’t punished

with things like unreasonable reg-ulation of fireplaces, windows, water heaters, etc.

5. Preventing any adversarial ordamaging legislation from passing

Thanks to all of you who contrib-ute to our PAC and work so hardhelping us protect our industry. We will have a full report on the session next month

UTAH

President’s Message Legislature in Full Swing

448 E Winchester (6400 S ) #460 Salt Lake City, UT 84107

Ph: (801) 487-5619Fax: (801) 484-8649

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BLInDSDun-Rite Blinds . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-2536

cABLE TELEvISIOnOrbit Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-466-9040

cARPET AnD fLOORIngFibers, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-2300Flooring Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-604-6123Griffith Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-395-0887Popp Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-0077Redi-Carpet . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-7922Shaw Industries Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-667-2504Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-9981Southwest Flooring . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-438-4889TB&J Warehouse, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-208-1913

cARPET cLEAnIngCliffs Personal Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-673-1777Dirt Away . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-726-0308Double Take Carpet Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-377-1107Venturi Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8100

cLEAnIng cOMPAnyAll Green Cleaning Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-949-4846

cOLLEcTIOn SERvIcESLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990National Credit Systems, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-515-6858NCS, Plus . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-598-1466North American Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-741-8982Outsource Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-355-4766Wakefield & Associates, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-537-2900

cOLLEcTIOnSRent Recovery Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-335-0119

cOMMUnIcATIOnSA 3 Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-699-4199Qwest Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-575-1098

cOncRETEAdvanced Concrete Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-7783

cOnSTABLESWasatch Constables . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-392-9400

cOnSTRUcTIOn Capital Improvement Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-223-6100

DEBT REcOvERyLink Debt Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-312-0990

DEfAULT InSURAncELeaseterm Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 378-206-2910

DRAIn cLEAnIngPrecision Concrete Cutting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-0025Professional Drain Service LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-963-0910

ELEcTRIcALAll Pro Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-874-7098Charger Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2420Gipco Electric . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-231-3320

EnERgy cOnSERvATIOn/SAvIngSQuestar ThermWise . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-719-0753Rocky Mountain Power Cool Keeper . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-298-2459

fEncIngSimTek Fence . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-9336

fInAncIAL ADvISORMarcus & Millichap . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-736-2600Utah Community Reinvestment Corp (UCRC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-0011The Madison Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-785-8350

fIRE ExTIngUIShERSure Fire Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-252-6188

fIRE PROTEcTIOnSimplex Grinnell . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-9406Statefire DC Specialties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-288-2100

fITnESS EqUIPTMEnTAdvanced Exercise Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-510-4419Fitco, Fitness Center Outfitters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-933-4826FitLogistix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-347-7727

fLAgS, POLES, & BAnnERSColonial Flag . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-562-0123Designs In Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-280-2281

fOUnDATIOn REPAIRDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302Interwest Foundation Repair & Lifting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-492-3503

fURnITURE REnTAL & SALESCORT Furniture Rental . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-984-2678

gAS SERvIcESQuestar Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-324-5159

gEnERAL cOnSTRUcTIOnDavenport Foundation Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2302IPS, LLC 'Your Handyman' . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-302-2555

gOLf cARSIntermountain Golf Cars . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-255-8828

gRAffITI PROTEcTIOnSuperior Coatings . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-4378

hAnDyMAnCasal's Handyman Service . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-707-6847

hEATIng & AIRAir Cold Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3580Air Design Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-264-8292Alta Air Conditioning & Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-397-2583Johnstone Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-486-4401Precision Heating & Cooling Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-8150SwampTech, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . `801-747-1150

hvAc SERvIcESHumphrey Heating & Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-2757RPM Home Energy Savings Program . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636

hvAc SUPPLIESContractors HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-8565

InSPEcTIOnSAlbion Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-548-6347Rental Property Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . 541-868-7747

InSULATIOnPeachTree Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-0873

InSURAncEAmerican Family Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Anderson-Lym Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1551Craig Thomas Insurance Agency, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1188Day Clark Insurance Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-8704Kandace Meyer . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-966-4571Poulton Insurance, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-4477Wells Fargo Insurance Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-246-4416

InTERnETMSD Datastream . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Pingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094Sky Satellite . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-0022Windstream Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-993-5512

InTERnET MARkEIngPingplot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-712-5094

InvESTMEnTSSalt Lake Real Estate Investors Assoc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-645-6405

IRRIgATIOnMountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050

UTAH PRODUCTS & SERVICES GUIDEThe following companies support the rental housing industry by funding education, government affairs and supporting activities.

We encourage you to give them an opportunity to earn your business first. Listing in this guide does not constitute endorsement by the UAA. You are encouraged to check references and get bids in writing.

S U R F A C E T E C H Redefining Resurfacing!

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Don’t replace... REPAIR or RESURFACE!

SPOT REPAIRS: We can repair burns, chips or cracks in tubs (porcelain or fiber-glass), on your counter tops, or sinks.

CALL MAT TODAY! PH: (801) 676-5275 or Cell: (801) 915-3337 www.surfacetechutah.com • [email protected]

RESURFACING: We can resurface outdated or worn tubs, counter tops, tile, cabinets or sinks for 1/3 of the cost of replace-ment.

OR

Advert ize in Rental Housing Journal Utah (503) 221-1260

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Vis it us at

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Advertise in Rental Housing Journal Utah

Official Publication of the Utah's Leading Advocate for the Rental

Housing Industry

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LAnDScAPE MAInTEnAncEAce Property Maintenance L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-4333Aeroscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-2383Affordable Care and Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-637-1557Bee Green Fertilizing Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Cascade Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-228-0647Kimball Property Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-571-3351Landscape Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-261-1733Lawn Butler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-916-1214Pro-Turf Landscape Services LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-692-3186Suncrest Commercial Landscaping . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-2727Total Landscape Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-512-1663ValleyCrest Landscape Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-561-7541

LAnDScAPIng SERvIcESAffordable Lawn Care & Landscape, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-999-4347

LAUnDRy EqUIPMEnTAppliance Warehouse of America, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-388-4004Azuma Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-707-1188Evans, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6580Hainsworth Laundry Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-636-1622Mac Gray . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-9176Mendenhall Equipment . . . . . . . . . . . . . . . . . . . . . 801-298-1133 xt 111

LEAD BASED PAInT REMEDIATIOnSalt Lake County Lead Safe Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-468-2077

MAInTEnAncE SUPPLIESFerguson Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-956-3500HD Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-824-2941

MAnAgEMEnT cOMPAnyHorizon Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-939-6033

MARkETIngScentair . . . . . . . . . . . . . . . . . . . . . . . . . . . 760-443-9705

MOvE In gIfTSChelsies Move In Gifts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-835-3274

ODOR REMOvALBioSweep of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-550-9764Fresh Aire Air Fresheners . . . . . . . . . . . . . . . . . . . . . . . . . . 801-877-5888ScentAir . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-897-5931

PAInTKwal Paint, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-259-3074PPG Paint . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-633-8465Sherwin Williams . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-809-2569

PAInTIngAlpine Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-721-5007CertaPro Painters . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-747-1027

Empire Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-680-4495Executive Coatings & Contracting, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-300-6786Five Star Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-386-0000Unforgettable Coatings of Utah, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-753-8737

PARkIngParking Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-671-1803

PARkIng EnfORcEMEnTDowntown Parking Enforcement . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-473-8848

PEST cOnTROLAdvanced Pest Control Services Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-292-1950Eradicare Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-393-7378JS Property Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-652-0171Preventive Pest . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-5590Terminix . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-9511Thorn Pest Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-626-1156

PLAygROUnDSBig T Recreation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-572-0782

PLUMBIngBudget Plumbing & Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-5775Moen Faucet . . . . . . . . . . . . . . . . . . . . . . . . . . . 720-346-5138Mountainland Supply Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-224-6050Plumbing Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-831-0045Rescue Rooter, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-973-2097Robert W Speirs Plumbing, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-0522Roto-Rooter . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-5278Rush Plumbing . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-233-8342

POOL & SPA EqUIPMEnT & SERvIcEAquatech . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-569-0120Precision Pools & Spas . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-685-2212Swim Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-265-1707

PRInTIngDelta Painting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-541-5535Nine Lives Media . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-487-9999

PROPERTy MAInTEnAncEBee Green Fertilizing, Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-446-5796Mountain West Property Solution Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-4489NeighborWorks Provo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-5820Peak Property Solutions Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-775-7325The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-427-6924Z3Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4400

PROPERTy MAnAgEMEnTAction Property Management & Sales . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-763-1801Advanced Solutions Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-725-8226Allison-Shelton Real Estate Services, AMO . . . . . . . . . . . . . . . . . . . . . . . . . . . 602-474-3572

Alliance Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-391-3913Bristlecone Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-349-2585Century 21Gage Froerer & Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-621-0521Century 21 McAffee . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-943-9386Coalition Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-649-4994Colemere Realty Associates . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-8192DBA Re/Max West Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-787-1111Desert Sage Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-272-0949Fortress Property Management, LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-788-7691Guardian Property Management LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-968-6878JEM Property Management & Sales LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-586-4415Jensen Property Management & Leasing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-628-1678Ledingham Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-293-1830Lone Peak Realty & Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-268-1087Manor Service Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-322-3373Miller & Company Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-7922Professional Realty Services , L.L.C. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-450-8432Real Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-546-4200Real Property Management - West LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-281-5508Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-860-4661Safeguard Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-9339The Handy Handy Man . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-248-4636Tier One Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-898-6909Utah Investors Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-266-0220Utah's Prime Property Management . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-627-1132Vision Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-375-3875Western National Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 949-862-6292Welch Randall Realty . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-399-5883

PROPERTy MAnAgEMEnT SOfTWAREAppFolio . . . . . . . . . . . . . . . . . . . . . . . . . . . 866-648-1536Inspeckd.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-833-5551Property Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-826-9700RealPage, Inc . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015Smart Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . 888-723-8645Tenant Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . 503-860-6475

REAL ESTATE SERvIcESApartment Realty Advisors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-531-1221Coldwell Banker Gold Key Realty Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-753-8824Equity Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-608-8610Home Basic Real Estate . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-830-1500ManageCo . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-294-0800WJ Bradley Mortgage Capital Corp . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-613-3761

REnT PAyMEnTSSteadyPay Payment Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . 270-706-6222

REnTAL LISTIngSDogfriendlyrental.com . . . . . . . . . . . . . . . . . . . . . . . . . . 801- 230-4724

REnTAL WEBSITEPropertypond.com . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-676-5400Rentler . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-508-4661

REnTERS InSURAncEAssurant Specialty Property . . . . . . . . . . . . . . . . . . . . . . . . . . . 770-763-1000ePremium Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-319-1390Evolutions Insurance Brokers . . . . . . . . . . . . . . . . . . . . . . . . . . . 877-585-2853Renters Legal Liability LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-994-0237

RESIDEnT SUPPORTFamily Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-955-9110

RESTORATIOn cOMPAnIESBelfor Property Restoration . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-936-1212Servpro of Utah . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-785-5228Utah Disaster Kleenup . . . . . . . . . . . . . . . . . . . . . 888-utah-udk ext 363

RETAILShop 24 Global . . . . . . . . . . . . . . . . . . . . . . . . . . . 316-755-5880

ROOfIngAmerican Roofing Company . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-269-1276Kimball Roofing . . . . . . . . . . . . . . . . . . . . . . . . . . . 435-657-9991Olympus Roofing Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-975-7663Whitaker Roofing Services, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-576-1681

SEcURITyAddtech Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 801-414-9342Kane Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-678-9384Northern Utah Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-985-9462Pacific National Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-596-1272Securitas Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-5678

SEcURITy DEPOSIT ALTERnATIvESureDeposit . . . . . . . . . . . . . . . . . . . . . . . . . . . 800-531-7873

ShOPPIng SERvIcEShop24 Global LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 480-284-3693

SIgnSHightech Signs . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-972-6464Sign-a-rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SMOkE fREE MULTI-UnIT hOUSIngSalt Lake Valley Health Department . . . . . . . . . . . . . . . . . . . . . . . . . . . 385-468-3835Utah Department Of Health . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-538-6754

SnOW REMOvAL Streamline Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-390-1197

SOfTWAREReal Page, Inc. . . . . . . . . . . . . . . . . . . . . . 972-820-3000 x3015

SALTThe Salt Depot . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-282-1250

ScREEnIngThe Screening Pros, LLC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8184445252

SIgnSSign-A-Rama . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-484-5576

SUB-METERIngNWP Services Corporation . . . . . . . . . . . . . . . . . . . . . . . . . . . 402-421-1668

TELEvISIOnComcast . . . . . . . . . . . . . . . . . . . . . 801-485-0500 x2658Direct TV . . . . . . . . . . . . . . . . . . . . . . . . . . . 818-449-4475

TRASh vALET & REcycLIngConcierge Waste Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-971-0719WSI Of Utah LLC . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-713-1306

TREE SERvIcEDiamond Tree Experts . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-1749

Reliable Tree Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-262-7996

WASTE REMOvALValetWaste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327

WASTE MAnAgEMEnTAce Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . 801.363.9995Allied Waste/ BFI . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-330-6032Tiger Sanitation . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-978-2287Valet Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . 813-248-1327Wasatch Trash Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-207-8292Waste Away Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-987-0750

WASTE SERvIcESBin There Dump That . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-888-4676

WATER SySTEMS Water Evolution Technologies, Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-623-3127

WEBSITE DESIgnB5 Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-794-0020

WhOLESALE SUPPLIERSWilmar Industries . . . . . . . . . . . . . . . . . . . . . . . . . . . 856-533-3150

WInDOWSAdvanced Window Products . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-866-8000

WInDOWS & DOORSPeachtree Windows & Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . 801-566-1255Simonton Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 303-903-5739


Evictions in Weeks,

Not Months!

• Call for a FREE Landlord Consultation• Visit our website for FREE Notices & Forms

UAA Members!We will pay your $75 court filing fee

Use This Code: UAA-1010

Phone: 801-610-9879 Fax: 801-494-2058 [email protected] www.utahevictionlaw.com

: 801-610-9879: 801-494-2058: [email protected]: www.utahevictionlaw.com

Jeremy M ShortsAttorney at Law

P.O. Box 971233Orem, Utah 84097










Law Offices of Jeremy M Shorts LLC

Shorts Law UAA Ad-gray.indd 1 12/4/13 10:34 AM


KEEP YOUR PROPERTY PROFITABLE

GO SMOKE-FREE

The benefits of smoke-free housing include lower maintenance costs,a decrease in fire hazard, and an increase in tenant satisfaction. To learn moreabout what you can do to go smoke-free, call the Utah Department of Health at

801.538.6754 or visit tobaccofreeutah.org/muh-intro.html

rental housing journal - utah - february 2014

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