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REPLY TO PRE-BID QUERIES

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S. No. RFP Page No

RFP Rule Rule Details Query/Clarification/Suggestion Remarks by RISL

1 18 1 Supply, Installation, Testing and Commissioning of AEBAS Hardware. - 90% of quoted value on submission of all the deliverables.

Requesting to split the 90% Payment terms as - 85% against submission of Delivery Challan for ordered items & OEM Warranty Certificates for Hardware & software items & 5% on Installation & Commissioning Report on completion of every phases

Please refer corrigendum

2 28 17 While tabulating the financial Bids of those firms which are not entitled to price preference, the element of Rajasthan Value Added Tax (RVAT) shall be excluded from the rates quoted by the firms of Rajasthan and the element of Central Sales Tax (CST) shall be included in the rates of firms from outside Rajasthan for financial bid evaluation purpose.

Currently GST applicable across India. Please clarify


3 66 & 67 1 & 2 Wall mounted Biometric attendance Device & Wall mounted rugged casing

please clarify the need for separate BOM for device and casing. Our device is fixed in detachable front panel and back casing can be fixed on the wall. As and when the device required for service the customer can remove only the front panel for spare replacement. Hence, we request you to combile both the BOM's to avoid the damages during the delvieries & ambiguity in commercial bid

As per RFP, Bidders having integrated biometric device with rugged casing and biometric attendance device may bifurcate the cost and submit financial accordingly.

4 68 1.1 Processor - 1.0 GHz Quad Core or better

request for changes to 1.3 GHz Quadcore, which is the minimum specification as per the industry standard


5 68 1.1 Memory - Internal Memory 8Gb or Higher

8 Gb means 1 GB. The small letter of "b" differ and will give different meaning.



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Hence, request to change the correct word as 8 GB

6 68 1.1 RAM - 1 Gb or Higher 1 Gb means 125 MB. The small letter of "b" differ and will give different meaning. Hence, request to change the correct word as 1 GB


7 68 1.1 USB - One Micro USB v2.0 Port and one round pin charger connector. (Any other arrangement fulfilling charging of device while USB port is in use for data connectivity is also acceptable.)

As per Industry standard on ruggedness and long life, the charger pin should be Round Pin Charger only. Hence, we request to change as - One Micro USB v2.0 Port and one round pin charger connector.

As per RFP

8 68 1.1 SIM - SIM Card Support Security 3DES with 2G & 3G support or better

In case one SIM service network signal is in weak condition, then, the another SIM will be automatically connected for uninterrupted data communication. Hence, we request for Dual SIM Slot with 2G & 3G support or better

As per RFP

9 68 1.1 Operating System - OS – Android 5 or higher / Linux/Windows

Android 6.0 OS is the minimum specification as per the current market trend. Hence, we request for OS – Android 6.0 or higher /Linux/Windows


10 68 1.1 Battery - 2500 mAH or higher 2800 mAH will provide 2 Hours back up. As per the industry standard minimum 2 Hours backup is required. Hence, we request to change as - 2800 mAH or higher


11 68 Add Biometric Sensor This is the most important factor as the security of fingerprint images. it is vital and Liveliness detection will avoid the security breaches and vulnerabilities. This feature will reject the duplicate fingers and fake fingerprints. Hence, we request to add -

As per RFP


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Liveliness Detection - Should capture live finger and reject fake/spoofed fingerprints. Surface Hardness - In-built scratch protection. Surface Hardness (9H)

12 68 1.1 Enclosure ingress protection - IP54 or better

since, this device is indoor device, the IP 54 is not required. BIS certification is already covering all the required basic features of the tablet. Hence, we request you to remove the parameter


13 68 Add RFID we request you to include - RFID Tag reader / RFID Card reader with ISO 14443A/B - Reason - All the users across India are demanding As per Aadhaar Biometric Attendance system, the user has to enter 8 Digit Aadhaar Number, which is difficult to remember and human errors will cause the delay of attendance and create a long queue in crucial hours. To avoid the similar difficult situation, you can implement the RF ID Card systems with Aadhaar number stored in the RF ID card to ease the process and avoid the delay in marking attendance.

As per RFP

14 19 Project Deliverables, Milestones Time & Payment Schedule

Payment : 90% of quoted value on

submission of all the deliverables. Payment : 95% of quoted value on submission

of all the deliverables. Please refer corrigendum


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15 69 Item No. 1.1- Wall Mounted Biometric attendance device -Processor :

1.0 GHz Quad Core or better Request for 800 Mhz or Above. The given specs are as per requirement of Tab not for exclusively Aadhaar enabled UIDAI certified biometric attendance machine, Tabs are using the separate attendance software installed but in our product, device is only for attendance. So we have not required the heavy processor.


16 69 Item No. 1.1- Wall Mounted Biometric attendance device - Display :

At least 7 inch display or better Request for 3.5 Inch Display or Above. The given size of screen is a requirement of Tab not attendance machine, If we want to have information about the employee who is punching, the 3.5 inches are more than sufficient, it saves power.

As per RFP

17 69 Item No. 1.1- Wall Mounted Biometric attendance device - Memory :

Internal Memory 8Gb or Higher Request for Internal Memory of 256 MB. The given internal memory is a requirement to run android applications, in our case we store attendance data and this occupy the employee data in some bits of size hence not required this much of memory. Further we have Micro SD Card slot in the device where we are giving 4 GB of card with device, we may change it to up to 64 GB of Card.


18 69 Item No. 1.1- Wall Mounted Biometric attendance device - RAM :

1 Gb or Higher Request for 512 MB RAM. Our device is having the operating system as embedded Linux, which can be run on 64 MB of memory, in case of android or other OS they have a requirement of minimum of 512 MB to run their Operating system, hence our device is not required this much of memory



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19 69 Item No. 1.1- Wall Mounted Biometric attendance device -Connectivity :

WiFi, Bluetooth, USB, SIM Request for WiFi, Bluetooth, USB, Sim, Lan (Ethernet). Our device can be connected through any one of the given connectivity, but our device have a LAN port as well with the device, LAN (Ethernet) is more reliable than other connectivity.

As per RFP

20 69 Item No. 1.1- Wall Mounted Biometric attendance device -Enclosure Ingress Protection :

IP54 or better Request for IP65. Given specs (IP54) is for internal mounting, but IP65 compliant device can be used in open area. IP65 compliant device protects from dust and Liquid.


21 69 Item No. 1.1- Wall Mounted Biometric attendance device - Additional Point Request -

More language support apart from English

Request for Hindi, English and other local language support

As per RFP

22 70 SIM card we are not provide SIM card and department should purchase as per own .


23 pg no 69 Annexure 2; Item No- 1.1

1.0 GHz Quad Core or better 1.3 GHz Quad core is the minimum specification as per the industry standard. As such the description should be 1.3 GHz or better.

Query already answered above


Internal Memory 8Gb or Higher 8 Gb means 1 GB. The small letter of "b" differ and will give different meaning. So, the correct word is 8 GB



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1 Gb or Higher 1 Gb means 125 MB. The small letter of "b" differ and will give different meaning. So, the correct word is 1 GB



One Micro USB v2.0 Port and one round pin charger connector. (Any other arrangement fulfilling charging of device while USB port is in use for data connectivity is also acceptable.

As per Industry standard on ruggedness and long life the charger pin should be Round Pin Charger only.

As per RFP


SIM Card Support Security 3DES with 2G & 3G support or better

Dual SIM Slot with 2G & 3G support or better. In case one SIM service network signal is in weak condition, then, the another SIM will be automatically connected for uninterrupted data communication.



OS – Android 5 or higher / Linux/Windows

Android 6.0 OS is the minimum specification as per the current market trend. The description should be OS – Android 6.0 or higher /Windows.

query already answered above


2500 mAH or higher 2800 mAH will provide 2 Hours back up. As per the industry standard minimum 2 Hours backup is required. The description should be 2800 mAH or higher



UIDAI Certified UIDAI does not provide the certification. The certification will be provided by STQC. The description should be STQC Certified & RD Services Certified



IP54 or better Since this device is indoor device the IP 54 is not required. This is not useful one and BIS certification is already covering all the required basic features of the tablet. Therefore please remove this point.

Query answered above


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32 please add this

specs

Liveliness Detection - Should capture live finger and reject fake/spoofed fingerprints. Surface Hardness - In-built scratch protection. Surface Hardness (9H)

This is the most important factor as the security of fingerprint images is vital and Liveliness detection will avoid the security breaches and vulnerabilities. This feature will reject the duplicate fingers and fake fingerprints

Query answered above

33 please add this

specs

ISO 14443A/B As per Aadhaar Biometric Attendance system, the user has to enter 8 Digit Aadhaar Number, which is difficult to remember and human errors will cause the delay of attendance and create a long queue in crucial hours. Whereas RFID card reader makes it easier to punch attendance just by swipe of a card. Most users demand RFID and use a combination of RFID and biometrics.

As per RFP

34 69 Item No. 1.3 - Mobile Phone

Battery - minimum Lion 3000 mAH Our request is that the battery requirement should be reduced to 2800 mAH or above so that more brands can participate as most of the reputed brands provide 2800 mAH battery in their 5" mobile phones.

query already answered above

35 68 Item No. 1.1 - Wall mounted

biometric attendance

device

3 year comprehensive warranty OEM provides 1-year standard warranty on tablets. So our request is that the Department should add 1 year additional warranty on wall mounted biometric attendance device as it will reduce the cost per device.

Please refer Corrigendum

36 NA Additional Request

Additional Request Since one bidder may have expertise for one type of item/hardware, so instead of keeping one bidder for all the items, we would request the Department to kindly allow the bidder to participate for one or

As per RFP


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more item. This would make sure that the Department gets best quotes for all the 3 items.

37 69 Item No. 1.3- Mobile Phone

Battery- Minimum Lion 3000 mAh

As per industry standards, the battery capacity in 5 inch-4G phone is 2800 mAH. We thus request the Department to kindly require 2800 mAH or above battery.

As per RFP

38 70 Item No. 1.3- Mobile Phone

Financial Strength of OEM Average Annual Turnover of the OEM during the last three financial years, i.e., from FY 2013-14 to FY 2015-16 (as per the last published audited balance sheets), should be at least Rs. 2000.00 Crore.

To ascertain more quality of the mobile phone, we would request the Department to kindly sought for the below: 1. Average Annual Turnover of the OEM during the last three financial years, i.e., from FY 2014-15 to FY 2016-17 equal to at least Rs. 7,500.00 Crore. 2. OEM should be listed in IDC’s Top Five Smartphone Companies in India for 2nd Quarter of 2017.


39 18 2) Project Deliverables, Milestones Time and Payment Schedule

Milestone- Delivery, Installation & Commissioning of AEBAS hardware. Payment- 90% of quoted value on submission of all the deliverables.

Since the Department is already taking a performance security to assure the successful implementation of the project, so withholding of another 10% from the payments would mean that a huge working capital of the supplier would be blocked. We request the Department to kindly release 100% upon submission Delivery, Installation & Commissioning of AEBAS hardware.

As per RFP


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40 18 2) Project Deliverables, Milestones Time and Payment Schedule

No brand keeps the stocks in advance, only after the award of the project, they procure the goods, so more lead time is required to arrange the items. We request the Department to keep the delivery schedule as- We request the Department to kindly release monthly payment for the deployed resources.

As per RFP

41 68 Annexure-2: Technical

Specifications- Item No. 1.1-

Wall Mounted Biometric

Attendance Device

One Micro USB v2.0 Port and one round pin charger connector. (Any other arrangement fulfilling charging of device while USB port is in use for data connectivity is also acceptable).

Please make compulsory- 1xMicro USB, 1xUSB TYPE-A and 1x round pin DC charging port.

As per RFP

42 68 Annexure-2: Technical

Specifications- Item No. 1.1-

Wall Mounted Biometric

Attendance Device

Battery- >2500 mAH or higher. We would request the Department to kindly sought for 3500 mAH battery for better back up, as all the devices are mostly to be used in the interior and rural areas, where there is no/less power.

please refer corrigendum


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Additional Request Please include the below point in the specifications: Device power on/off button should be visible and operate easily, user do not have to remove the device from enclosure/jacket.

As per RFP


Additional Request Please include the following in the specifications: The Integrated device (Tablet with Finger Print Scanner) should be UIDAI Approved.

As per RFP


Additional Request We request that please ask for Screen Resolution of 1280 x 720 Pixels or above for better screen quality.

As per RFP


Additional Request Please also require 4G connectivity in tablets, since if the Department requires 4G, they would automatically get 3G and 2G.

As per RFP


Additional Request Please include Quality Certifications like BIS, CE, FCC and GMS for tablets.

As per RFP


Additional Request To ascertain more quality of the tablet, we would request the Department to kindly sought for the below: 1. Average Annual Turnover of the OEM during the last three financial years, i.e., from FY 2014-15 to FY 2016-17 equal to at least Rs. 4,000.00 Crore.

As per RFP


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49 11 2 Financial Turnover: Average Annual Turnover of the bidder during the last three financial years, i.e., from 2014-15 to 2016-2017 (as per published audited balance sheets), should be at least Rs. 8 Crore

Request for a change in Average Annual Turnover of the bidder during the last three financial years, i.e., from 2014-15 to 2016-2017 (as per published audited balance sheets ), to at least Rs.6 Crores. This shall open opportunities for new as well as mid group companies to participate as bidders.


50 18 1 Supply, Installation, Testing and Commissioning of AEBAS Hardware. - 90% of quoted value on submission of all the deliverables.

Requesting to split the 90% Payment terms as - 80% against submission of Delivery Challan for ordered items & OEM Warranty Certificates for Hardware & software items & 10% on Installation & Commissioning Report on completion of every phases


51 68 1.1 Processor: 1.0 GHz Quad Core or better

Request for changes to 1.3 GHz Quad core, which is the minimum specification as per the industry standard


52 68 1.1 USB - One Micro USB v2.0 Port and one round pin charger connector. (Any other arrangement fulfilling charging of device while USB port is in use for data connectivity is also acceptable.)

As per Industry standard on ruggedness and long life, the charger pin should be Round Pin Charger only. Hence, we request to change as - One Micro USB v2.0 Port and one round pin charger connector.

as per rfp

53 68 1.1 Operating System: OS – Android 5 or higher / Linux/Windows

Android 6.0 OS is the minimum specification as per the current market trend. Hence, we request for OS – Android 6.0 or higher /Linux/Windows


54 68 1.1 Battery: 2500 mAH or higher 2800 mAH will provide 2 Hours back up. As per the industry standard minimum 2 Hours



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backup is required. Hence, we request to change as - 2800 mAH or higher

55 68 Additional Clause

Biometric Sensor This is the most important factor as the security of fingerprint images. it is vital and Liveliness detection will avoid the security breaches and vulnerabilities. This feature will reject the duplicate fingers and fake fingerprints. Hence, we request to add - Liveliness Detection - Should capture live finger and reject fake/spoofed fingerprints. Surface Hardness - In-built scratch protection. Surface Hardness (9H)

as per rfp

56 68 1.1 Enclosure ingress protection: IP54 or better

Since, this device is indoor device, the IP 54 is not required. BIS certification is already covering all the required basic features of the tablet. Hence, we request you to remove the parameter


57 NA Additional Clause

Delivery locations Kindly provide delivery location names for easy implementation and aligning of team

as per rfp

58 67 3 Android/Windows/iOS/Linux based Mobile Phones including SIM card with 3 year Data Cum Voice Plan

1) Kindly advise if the SIM cards need to be enabled with Prepaid /Postpaid connection? 2) Kindly advice who will be responsible for Recharging / paying bill of these mobile connections? 3) Kindly advice who will be responsible if these SIM card are misused in any manner? 4) We suggest that the SIM should be procured in the name of Raj COMP Info Services Limited, since TRAI does not allow third party usage and billing.



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59 11 Not mentioned Average annual turnover of the bidder during the last three financial year at least should be 3 crore.

We suggest it should be average 1 or 2 crore. please refer corrigendum

60 25 12 Selection Method Work should be distributed among 2 or 3 firms on L1 rates.


61 NA NA Additional by RISL Additional by RISL please refer corrigendum

62 25 Clause 5 Instruction to Bidders, Sub clause No. 12(a)

Selection Method The entire clause as mentioned in the Draft RFP clause 5.12(a)

Please Refer Corrigendum

63 68 Annexure 2, Item No. 1.3 - Mobile Phone

Item No. 1.3 - Mobile Phone, Additional by RISL please refer corrigendum

64 68 Annexure 2, Item No. 1.3 - Mobile Phone

Item No. 1.2 - Wall Mounted Rugged Casing

1. Acrylic casings must have a thickness of at least 5 mm. 2. The casing should not suffer any damage or disfiguration on being dropped from a height of up to 2 meters. 3. It should be of black color and should have a glossy / matte finish


65 70 Page- 70- Item No. 1.4- PoS Device

Item No. 1.4- PoS Device Additional by RISL Please refer corrigendum

66 70 Page- 70- Item No. 1.4- PoS

Device

Item No. 1.4- PoS Device Item No. 1.4- PoS Device,

Printer, Smart Card Reader, Speaker, Contactless reader, Magnetic Swipe card reader, Dimensions, Keypad



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67 18 clause no. 2 of point no. 2)

Page 18 clause no. 2 of point no. 2) Project Deliverables, Milestones Time& Payment Schedule

Additional by RISL – Providing comprehensive warranty for 3years from date of commissioning of AEBAS hardware


68

26 Page-26- 14) point no. 14-

Evaluation & Tabulation of Technical Bids

Additional by RISL –Point No.f- Integration of RAAS software in quoted device.


69 14 Chapter 4, Clause No. 1

Additional by RISL Additional Clause – Software Solution for biometric attendance system is to be provided by RISL. Successful bidder shall supply the pre-installed biometric attendance solution devices up to district level


70 14 Chapter 4 , Clause No. 2

Additional by RISL Additional Clause – Screen Guard for both Biometric attendance device and Mobile phones are to be provided in implemented form on the devices. However, the bidder should get the Screen guard checked and tested and take acceptance from RISL before delivering.


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