report-filename w. goals motivations

59
7/23/2019 Report-filename w. Goals Motivations http://slidepdf.com/reader/full/report-filename-w-goals-motivations 1/59 Archisurance 2 jan 2016 23:25:56

Upload: melissa-wilson

Post on 18-Feb-2018

219 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 1/59

Archisurance2 jan 2016 23:25:56

Page 2: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 2/59

An example of a fictional Insurance company.

Purpose

Archisurance 2 / 59

Page 3: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 3/59

Views

Actor Cooperation view Actor Co-operation viewpoint 

Elements

Element Type

Archisurance Business Actor

Back Office Business Actor

Car Business Actor

collaboration Business Collaboration

Customer Business Role

Customer Relations Business Actor

Customer's Bank Business Role

Document Processing SSC Business Actor

e-mail Business InterfaceFinance Business Actor

Front Office Business Actor

GIM Business Interface

Home & Away Business Actor

HRM Business Actor

Intermediary Business Role

Intermediary Relations Business Actor

Legal Aid Business Actor

mail Business Interface

phone Business Interface

phone Business Interface

Product Development Business Actor

Archisurance 3 / 59

Page 4: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 4/59

Archisurance 4 / 59

Page 5: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 5/59

Application Behaviour View Application Behaviour viewpoint 

Elements

Element Type

Calculate Premium Application Function

Calculate Risk Application Function

Create Policy Application Function

Customer File Data Data Object

Home & Away Policy Administration Application Component

Insurance Policy Data Data Object

Insurance Request Data Data Object

Policy Creation Application Function

Policy Creation Service Application Service

Store Policy Application Function

Archisurance 5 / 59

Page 6: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 6/59

Application Cooperation View Application Co-operation viewpoint 

Elements

Element Type

Bank System Application ComponentCall center application Application Component

CRM System Application Component

Archisurance 6 / 59

Page 7: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 7/59

Element Type

Customer Data Access Application Component

Financial Application Application Component

Home & Away Policy Administration Application Component

Policy Data Management Application Component

Risk Assessment Application ComponentWeb portal Application Component

Archisurance 7 / 59

Page 8: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 8/59

Application Structure View Application Structure viewpoint 

Elements

Element Type

Claim Data Management Application Component

Customer Data Access Application Component

Customer File Data Data Object

Damage Claim Data Data Object

Home & Away Policy Administration Application Component

Insurance Policy Data Data Object

Policy Data Management Application Component

Risk Assessment Application Component

Archisurance 8 / 59

Page 9: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 9/59

Archimate ViewTotal viewpoint 

Archisurance 9 / 59

Page 10: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 10/59

Business Cooperation ViewBusiness Process Co-operation viewpoint 

Elements

Element Type

Accept Business Process

Check and Sign Contract Business Interaction

CIS Application Service

Claim InfoServ Application Service

Claim Registration Service Business Service

Claims Payment Service Business Service

Close Contract Business Process

Create Contract Business Process

Customer Business Role

Customer Information Service Business Service

Formalise Request Business Interaction

Handle Claim Business Process

Insurance Application Service Business Service

Pay Business Process

Policy Creation Service Application Service

Register Business Process

Archisurance 10 / 59

Page 11: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 11/59

Element Type

Valuate Business Process

Archisurance 11 / 59

Page 12: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 12/59

Business Function ViewBusiness Function viewpoint 

ElementsElement Type

Asset Management Business Function

Claims Handling Business Function

Contracting Business Function

Customer Business Role

Customer's Bank Business Role

Financial Handling Business Function

Insurer Business Role

Intermediary Business RoleMaintaining Customer Relations Business Function

Maintaining Intermediary Relations Business Function

Archisurance 12 / 59

Page 13: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 13/59

Business Process ViewBusiness Process viewpoint 

Elements

Element TypeAccept Business Process

Check and Sign Contract Business Interaction

Claim Form Representation

Close Contract Business Process

Contracting Business Collaboration

Create Contract Business Process

Customer Business Role

Customer File Business Object

Damage Claim Business Object

Damage Occured Business Event

Formalise Request Business Interaction

Handle Claim Business Process

Archisurance 13 / 59

Page 14: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 14/59

Element Type

Insurance Policy Business Object

Insurer Business Role

Intermediary Business Role

Negotiation Business Collaboration

Pay Business ProcessRegister Business Process

Request for Insurance Business Event

Valuate Business Process

Archisurance 14 / 59

Page 15: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 15/59

Business Product ViewBusiness Product viewpoint 

Elements

Element TypeBe Insured Value

Claim Registration Service Business Service

Claims Payment Service Business Service

Customer Business Role

Customer data mutation Service Business Service

Customer Information Service Business Service

Insurance Application Service Business Service

Premium Payment Service Business Service

 Travel Insurance Policy Contract

Archisurance 15 / 59

Page 16: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 16/59

Goal and Principle ViewMotivation viewpoint 

Archisurance 16 / 59

Page 17: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 17/59

Elements

Element Type

Client Satisfaction Goal Principle

Component Principle Principle

Costs Goal Principle

Infrastructure Principle Principle

Licence Principle Principle

Occupancy Principle Principle

One Stop Principle Principle

 TCO Goal Principle

 Treatment Time Principle Principle

Archisurance 17 / 59

Page 18: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 18/59

Implementation and Installation ViewImplementation and Deployment viewpoint 

Elements

Element Type

Bank System Application Component

BIBIT Network

BIBIT Server Device

Financial Application Application Component

Financial Software System SoftwareFirewall Node

Firewall Node

LAN Network

LAN Network

NAS File Server Device

Unix Server Farm Node

Archisurance 18 / 59

Page 19: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 19/59

Information Structure ViewInformation Structure viewpoint 

Elements

Element Type

Car Insurance Policy Business Object

Claim Form Representation

Customer Business Object

Customer File Business Object

Customer File Data Data Object

Damage Claim Business Object

Damage Claim Data Data ObjectHome Insurance Policy Business Object

Insurance Policy Business Object

Insurance Policy Data Data Object

Insurance Request Business Object

Insurance Request Data Data Object

Legal aid Insurance Policy Business Object

Liability Insurance Policy Business Object

 Travel Insurance Policy Business Object

Archisurance 19 / 59

Page 20: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 20/59

Layered ViewLayered viewpoint 

Archisurance 20 / 59

Page 21: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 21/59

Archisurance 21 / 59

Page 22: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 22/59

Elements

Element Type

Accept Business Process

Archisurance Business Actor

CICS System Software

CIS Application Service

Claim Files Service Infrastructure Service

Claim InfoServ Application Service

Claim Registration Service Business Service

Claims Payment Service Business Service

Client Business Actor

CRM System Application Component

Customer data mutation Service Business Service

Customer File Service Infrastructure Service

Customer Information Service Business Service

DBMS System Software

Financial Application Application Component

Handle Claim Business Process

Insurance Application Service Business Service

Insurant Business Role

Insurer Business Role

Mainframe Node

Message Queing System SoftwareNAS File Server Device

Pay Business Process

Policy Data Management Application Component

Premium Payment Service Business Service

Register Business Process

Unix Server Device

Unix Server Device

Unix Server Farm Node

Valuate Business Process

Archisurance 22 / 59

Page 23: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 23/59

Organisation Structure ViewOrganisation viewpoint 

Elements

Element Type

Archisurance Business Actor

Back Office Business Actor

Car Business Actor

Customer Relations Business Actor

Document Processing SSC Business Actor

Finance Business Actor

Front Office Business Actor

Archisurance 23 / 59

Page 24: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 24/59

Element Type

Home & Away Business Actor

HRM Business Actor

Intermediary Relations Business Actor

Legal Aid Business Actor

Product Development Business Actor

Archisurance 24 / 59

Page 25: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 25/59

Organisation Tree ViewOrganisation viewpoint 

ElementsElement Type

Board Business Actor

Car Business Actor

Customer Relations Business Actor

Director of Finance Business Actor

Director of Operations Business Actor

Director of Sales Business Actor

Document Processing SSC Business Actor

Finance Business Actor

Home & Away Business Actor

HRM Business Actor

Intermediary Relations Business Actor

Legal Aid Business Actor

Product Development Business Actor

Archisurance 25 / 59

Page 26: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 26/59

Service Realisation ViewService Realisation viewpoint 

Elements

Element Type

Claim Registration Service Business Service

Claims Payment Service Business Service

Close Contract Business Process

Collect Premium Business Process

Customer Business Role

Customer Information Service Business Service

Handle Claim Business Process

Inform Customer Business Process

Insurance Application Service Business Service

Premium Payment Service Business Service

Archisurance 26 / 59

Page 27: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 27/59

 Technical Infrastructure ViewInfrastructure viewpoint 

Elements

Element Type

Admin Server Device

BIBIT Network

CICS System Software

Database Service Infrastructure Service

DBMS System Software

File Service Infrastructure Service

Firewall Node

Firewall Node

LAN Network

LAN Network

Mainframe Node

Message Queing System Software

NAS File Server Device

Network Service Infrastructure Service

Unix Server Device

Unix Server Device

Unix Server Farm Node

Archisurance 27 / 59

Page 28: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 28/59

Business Layer

Business Actors

Archisurance

Business ActorType

Back Office

Business ActorType

Board

Business ActorType

Car

Business ActorType

Client

Business ActorType

collaboration

Business CollaborationType

Contracting

Business CollaborationType

Customer

Business RoleType

Customer Relations

Business ActorType

Customer's Bank

Business RoleType

Director of Finance

Business ActorType

Director of Operations

Business ActorType

Director of Sales

Business ActorType

Archisurance 28 / 59

Page 29: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 29/59

Document Processing SSC

Business ActorType

e-mail

Business InterfaceType

Finance

Business ActorType

Front Office

Business ActorType

GIM

Business InterfaceType

Home & Away

Business ActorType

HRM

Business ActorType

Insurant

Business RoleType

Insurer

Business RoleType

Intermediary

Business RoleType

Intermediary Relations

Business ActorType

Legal Aid

Business ActorType

mail

Business InterfaceType

Negotiation

Business CollaborationType

Archisurance 29 / 59

Page 30: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 30/59

phone

Business InterfaceType

phone

Business InterfaceType

Product Development

Business ActorType

Business Functions

Asset Management

Business FunctionType

Claims Handling

Business FunctionType

Contracting

Business FunctionType

Financial Handling

Business FunctionType

Maintaining Customer Relations

Business FunctionType

Maintaining Intermediary Relations

Business FunctionType

Business Information

Car Insurance PolicyBusiness ObjectType

Claim Form

RepresentationType

Customer

Business ObjectType

Customer File

Business ObjectType

Archisurance 30 / 59

Page 31: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 31/59

Damage Claim

Business ObjectType

Home Insurance Policy

Business ObjectType

Insurance Policy

Business ObjectType

Insurance Request

Business ObjectType

Legal aid Insurance Policy

Business ObjectType

Liability Insurance Policy

Business ObjectType

 Travel Insurance Policy

Business ObjectType

Business Processes

Accept

Business ProcessType

Check and Sign Contract

Business InteractionType

Close Contract

Business ProcessType

Collect Premium

Business ProcessType

Create Contract

Business ProcessType

Damage Occured

Business EventType

Formalise Request

Business InteractionType

Archisurance 31 / 59

Page 32: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 32/59

Handle Claim

Business ProcessType

Inform Customer

Business ProcessType

Pay

Business ProcessType

Register

Business ProcessType

Request for Insurance

Business EventType

Valuate

Business ProcessType

Business Products

Be Insured

ValueType

Claim Registration Service

Business ServiceType

Claims Payment Service

Business ServiceType

Customer data mutation Service

Business ServiceType

Customer Information Service

Business ServiceType

Insurance Application Service

Business ServiceType

Premium Payment Service

Business ServiceType

Archisurance 32 / 59

Page 33: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 33/59

 Travel Insurance Policy

ContractType

Archisurance 33 / 59

Page 34: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 34/59

Application Layer

Application Components

Bank System

Application ComponentType

Calculate Premium

Application FunctionType

Calculate Risk

Application FunctionType

Call center application

Application ComponentType

CIS

Application ServiceType

Customer Information Service

Claim Data Management

Application ComponentType

Claim InfoServ

Application ServiceType

Create Policy

Application FunctionType

CRM System

Application ComponentType

Customer Data Access

Application ComponentType

Financial Application

Application ComponentType

Home & Away Policy Administration

Application ComponentType

Policy Creation

Application FunctionType

Archisurance 34 / 59

Page 35: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 35/59

Policy Creation Service

Application ServiceType

Policy Data Management

Application ComponentType

Risk Assessment

Application ComponentType

Store Policy

Application FunctionType

Web portal

Application ComponentType

Customer File Data

Data ObjectType

Damage Claim Data

Data ObjectType

Insurance Policy Data

Data ObjectType

Insurance Request Data

Data ObjectType

Application Data

Archisurance 35 / 59

Page 36: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 36/59

Admin Server

DeviceType

BIBIT

NetworkType

BIBIT Server

DeviceType

CICS

System SoftwareType

Claim Files Service

Infrastructure ServiceType

Customer File Service

Infrastructure ServiceType

Database Service

Infrastructure ServiceType

DBMS

System SoftwareType

File Service

Infrastructure ServiceType

Financial Software

System SoftwareType

Firewall

NodeType

Firewall

NodeType

LAN

NetworkType

LAN

NetworkType

 Technology Layer

Archisurance 36 / 59

Page 37: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 37/59

Mainframe

NodeType

Message Queing

System SoftwareType

NAS File Server

DeviceType

Network Service

Infrastructure ServiceType

Unix Server

DeviceType

Unix Server

DeviceType

Unix Server Farm

NodeType

Archisurance 37 / 59

Page 38: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 38/59

Client Satisfaction Goal

PrincipleType

1. Increase Businessline satisfaction with 4% annualy.

Component Principle

PrincipleType

1. Rules for Components to be based on X/Open and OpenGroup principles.2. ANSI SQL is the main service to filter and publish data.

Costs Goal

PrincipleType

1. Reduce Platform TCO with 10% annually.2. Reduce Custom coding with 5% annually.

Infrastructure Principle

PrincipleType

Licence Principle

PrincipleType

Occupancy Principle

PrincipleType

One Stop Principle

PrincipleType

 TCO Goal

PrincipleType

 Treatment Time Principle

PrincipleType

Motivation

Archisurance 38 / 59

Page 39: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 39/59

Realisation relation

Realisation relationType

Collect Premium

Premium Payment Service

Source

Target

Realisation relation

Realisation relationType

Handle Claim

Claim Registration Service

Source

Target

Realisation relation

Realisation relationType

Inform Customer

Customer Information Service

Source

Target

Realisation relation

Realisation relationType

Close Contract

Insurance Application Service

Source

Target

Realisation relation

Realisation relationType

Handle Claim

Claims Payment Service

Source

Target

Realisation relation

Realisation relationType

Pay

Claims Payment Service

Source

Target

Realisation relation

Realisation relationType

Register

Claim Registration Service

Source

Target

Realisation relation

Realisation relationType

Accept

Customer Information Service

Source

Target

 Triggering relation

 Triggering relationType

Relations

Archisurance 39 / 59

Page 40: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 40/59

Damage Occured

Register

Source

Target

 Triggering relation

 Triggering relationType

Inform Customer

Collect Premium

Source

Target

 Triggering relation

 Triggering relationType

Register

Accept

Source

Target

 Triggering relation

 Triggering relationType

Handle Claim

Inform Customer

Source

Target

 Triggering relation

 Triggering relationType

Formalise Request

Create Contract

Source

Target

 Triggering relation Triggering relationType

Accept

Valuate

Source

Target

 Triggering relation

 Triggering relationType

Valuate

Pay

Source

Target

 Triggering relation

 Triggering relationType

Request for Insurance

Formalise Request

Source

Target

 Triggering relation

 Triggering relationType

Create Contract

Check and Sign Contract

Source

Target

Archisurance 40 / 59

Page 41: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 41/59

Aggregation relation

Aggregation relationType

Negotiation

Customer

Source

Target

Aggregation relationAggregation relationType

Negotiation

Intermediary

Source

Target

Aggregation relation

Aggregation relationType

Negotiation

Insurer

Source

Target

Aggregation relation

Aggregation relationType

Contracting

Intermediary

Source

Target

Aggregation relation

Aggregation relationType

Contracting

Insurer

Source

Target

Aggregation relation

Aggregation relationType

Contracting

Customer

Source

Target

Assignment relation

Assignment relationType

ArchisuranceInsurer

SourceTarget

Assignment relation

Assignment relationType

Insurer

Create Contract

Source

Target

Assignment relation

Assignment relationTypeNegotiation

Formalise Request

Source

Target

Archisurance 41 / 59

Page 42: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 42/59

Assignment relation

Assignment relationType

Insurer

Handle Claim

Source

Target

Assignment relation

Assignment relationType

Client

Insurant

Source

Target

Association relation

Association relationType

Director of Operations

Car

Source

Target

Association relation

Association relationType

Director of Operations

Legal Aid

Source

Target

Association relation

Association relationType

Director of OperationsDocument Processing SSC

SourceTarget

Association relation

Association relationType

Director of Sales

Customer Relations

Source

Target

Association relation

Association relationTypeBoard

HRM

Source

Target

Association relation

Association relationType

Board

Director of Sales

Source

Target

Association relationAssociation relationType

Director of SalesSource

Archisurance 42 / 59

Page 43: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 43/59

Intermediary RelationsTarget

Association relation

Association relationType

Director of Finance

Finance

Source

Target

Association relation

Association relationType

Board

Director of Finance

Source

Target

Association relation

Association relationType

Board

Product Development

Source

Target

Association relation

Association relationType

Director of Operations

Home & Away

Source

Target

Association relation

Association relationTypeBoard

Director of Operations

Source

Target

Association relation

Association relationType

Customer

Be Insured

Source

Target

Flow relationFlow relationType

Customer's Bank

Financial Handling

Source

Target

Flow relation

Flow relationType

HRM

Back Office

Source

Target

Flow relation

Flow relationType

Archisurance 43 / 59

Page 44: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 44/59

Back Office

HRM

Source

Target

Flow relation

Flow relationType

Back Office

Product Development

Source

Target

Flow relation

Flow relationType

Product Development

Back Office

Source

Target

Association relation

Association relationType

Customer Relations

phone

Source

Target

Association relation

Association relationType

e-mail

Customer Relations

Source

Target

Association relationAssociation relationType

mail

Document Processing SSC

Source

Target

Used By relation

Used By relationType

phone

Intermediary

Source

Target

Used By relation

Used By relationType

GIM

Intermediary

Source

Target

Association relation

Association relationType

phone

Intermediary Relations

Source

Target

Archisurance 44 / 59

Page 45: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 45/59

Association relation

Association relationType

GIM

Intermediary Relations

Source

Target

Aggregation relationAggregation relationType

collaboration

Document Processing SSC

Source

Target

Aggregation relation

Aggregation relationType

collaboration

Customer's Bank

Source

Target

Assignment relation

Assignment relationType

Contracting

Check and Sign Contract

Source

Target

 Triggering relation

 Triggering relationType

Customer

Request for Insurance

Source

Target

Aggregation relation

Aggregation relationType

Customer

Customer File

Source

Target

Aggregation relation

Aggregation relationType

Insurance PolicyInsurance Request

SourceTarget

Aggregation relation

Aggregation relationType

Insurance Policy

Damage Claim

Source

Target

Composition relation

Composition relationTypeCustomer File

Damage Claim

Source

Target

Archisurance 45 / 59

Page 46: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 46/59

Composition relation

Composition relationType

Customer File

Insurance Policy

Source

Target

Composition relation

Composition relationType

Customer File

Insurance Request

Source

Target

Realisation relation

Realisation relationType

Claim Form

Damage Claim

Source

Target

Specialisation relation

Specialisation relationType

Legal aid Insurance Policy

Insurance Policy

Source

Target

Specialisation relation

Specialisation relationType

 Travel Insurance PolicyInsurance Policy

SourceTarget

Specialisation relation

Specialisation relationType

Liability Insurance Policy

Insurance Policy

Source

Target

Specialisation relation

Specialisation relationTypeHome Insurance Policy

Insurance Policy

Source

Target

Specialisation relation

Specialisation relationType

Car Insurance Policy

Insurance Policy

Source

Target

Flow relationFlow relationType

Claims HandlingSource

Archisurance 46 / 59

Page 47: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 47/59

Financial HandlingTarget

Flow relation

Flow relationType

Claims Handling

Maintaining Customer Relations

Source

Target

Flow relation

Flow relationType

Asset Management

Financial Handling

Source

Target

Flow relation

Flow relationType

Maintaining Customer Relations

Claims Handling

Source

Target

Flow relation

Flow relationType

Financial Handling

Claims Handling

Source

Target

Flow relation

Flow relationTypeFinancial Handling

Customer's Bank

Source

Target

Association relation

Association relationType

Be Insured

Premium Payment Service

Source

Target

Used By relationUsed By relationType

Claims Payment Service

Customer

Source

Target

Used By relation

Used By relationType

Claim Registration Service

Customer

Source

Target

Used By relation

Used By relationType

Archisurance 47 / 59

Page 48: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 48/59

Customer Information Service

Customer

Source

Target

Used By relation

Used By relationType

Insurance Application Service

Customer

Source

Target

Used By relation

Used By relationType

Premium Payment Service

Customer

Source

Target

Used By relation

Used By relationType

Claim Registration Service

Insurant

Source

Target

Used By relation

Used By relationType

Insurance Application Service

Register

Source

Target

Used By relationUsed By relationType

Customer data mutation Service

Register

Source

Target

Used By relation

Used By relationType

Premium Payment Service

Pay

Source

Target

Used By relation

Used By relationType

Claims Payment Service

Insurant

Source

Target

Used By relation

Used By relationType

Customer Information Service

Insurant

Source

Target

Archisurance 48 / 59

Page 49: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 49/59

Used By relation

Used By relationType

CIS

Create Contract

Source

Target

Realisation relationRealisation relationType

Customer File Data

Customer File

Source

Target

Realisation relation

Realisation relationType

Damage Claim Data

Damage Claim

Source

Target

Realisation relation

Realisation relationType

Insurance Policy Data

Car Insurance Policy

Source

Target

Realisation relation

Realisation relationType

Insurance Request Data

Insurance Request

Source

Target

Realisation relation

Realisation relationType

Insurance Policy Data

 Travel Insurance Policy

Source

Target

Realisation relation

Realisation relationType

Insurance Policy DataLiability Insurance Policy

SourceTarget

Realisation relation

Realisation relationType

Insurance Policy Data

Legal aid Insurance Policy

Source

Target

Realisation relation

Realisation relationTypeInsurance Policy Data

Home Insurance Policy

Source

Target

Archisurance 49 / 59

Page 50: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 50/59

Access relation

Access relationType

Calculate Risk

Insurance Request Data

Source

Target

Access relation

Access relationType

Claim Data Management

Damage Claim Data

Source

Target

Access relation

Access relationType

Policy Data Management

Insurance Policy Data

Source

Target

Realisation relation

Realisation relationType

Policy Data Management

Customer data mutation Service

Source

Target

Realisation relation

Realisation relationType

CRM SystemInsurance Application Service

SourceTarget

Realisation relation

Realisation relationType

Financial Application

Premium Payment Service

Source

Target

Used By relation

Used By relationTypePolicy Creation Service

Check and Sign Contract

Source

Target

Used By relation

Used By relationType

Claim InfoServ

Formalise Request

Source

Target

Access relationAccess relationType

Customer Data AccessSource

Archisurance 50 / 59

Page 51: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 51/59

Customer File DataTarget

Access relation

Access relationType

Store Policy

Customer File Data

Source

Target

Access relation

Access relationType

Create Policy

Insurance Policy Data

Source

Target

Composition relation

Composition relationType

Home & Away Policy Administration

Customer Data Access

Source

Target

Composition relation

Composition relationType

Home & Away Policy Administration

Policy Data Management

Source

Target

Realisation relation

Realisation relationTypePolicy Data Management

Claim InfoServ

Source

Target

Realisation relation

Realisation relationType

CRM System

CIS

Source

Target

Realisation relationRealisation relationType

Home & Away Policy Administration

Policy Creation Service

Source

Target

 Triggering relation

 Triggering relationType

Calculate Risk

Calculate Premium

Source

Target

 Triggering relation

 Triggering relationType

Archisurance 51 / 59

Page 52: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 52/59

Calculate Premium

Create Policy

Source

Target

 Triggering relation

 Triggering relationType

Create Policy

Store Policy

Source

Target

Used By relation

Used By relationType

Claim InfoServ

Financial Application

Source

Target

Used By relation

Used By relationType

CIS

Policy Data Management

Source

Target

Used By relation

Used By relationType

Call center application

Web portal

Source

Target

Used By relationUsed By relationType

CRM System

Web portal

Source

Target

Used By relation

Used By relationType

Risk Assessment

Web portal

Source

Target

Used By relation

Used By relationType

Financial Application

Home & Away Policy Administration

Source

Target

Used By relation

Used By relationType

Customer Data Access

Risk Assessment

Source

Target

Archisurance 52 / 59

Page 53: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 53/59

Used By relation

Used By relationType

Customer Data Access

Call center application

Source

Target

Used By relationUsed By relationType

Bank System

Financial Application

Source

Target

Realisation relation

Realisation relationType

NAS File Server

File Service

Source

Target

Realisation relation

Realisation relationType

Firewall

Network Service

Source

Target

Realisation relation

Realisation relationType

Mainframe

Database Service

Source

Target

Realisation relation

Realisation relationType

Mainframe

Claim Files Service

Source

Target

Realisation relation

Realisation relationType

NAS File ServerCustomer File Service

SourceTarget

Realisation relation

Realisation relationType

BIBIT Server

Bank System

Source

Target

Realisation relation

Realisation relationTypeFinancial Software

Financial Application

Source

Target

Archisurance 53 / 59

Page 54: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 54/59

Used By relation

Used By relationType

Claim Files Service

CRM System

Source

Target

Used By relation

Used By relationType

Claim Files Service

Policy Data Management

Source

Target

Used By relation

Used By relationType

Customer File Service

Policy Data Management

Source

Target

Used By relation

Used By relationType

Customer File Service

Financial Application

Source

Target

Association relation

Association relationType

MainframeLAN

SourceTarget

Association relation

Association relationType

LAN

Firewall

Source

Target

Association relation

Association relationTypeFirewall

BIBIT

Source

Target

Association relation

Association relationType

BIBIT

Firewall

Source

Target

Association relationAssociation relationType

FirewallSource

Archisurance 54 / 59

Page 55: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 55/59

LANTarget

Association relation

Association relationType

LAN

Admin Server

Source

Target

Association relation

Association relationType

LAN

NAS File Server

Source

Target

Association relation

Association relationType

Unix Server Farm

LAN

Source

Target

Association relation

Association relationType

LAN

BIBIT Server

Source

Target

asset info

Flow relationTypeAsset Management

Contracting

Source

Target

call

Used By relationType

phone

Customer

Source

Target

Claim form (electronic)Flow relationType

Document Processing SSC

Customer Relations

Source

Target

claim form (paper)

Flow relationType

Customer Relations

Document Processing SSC

Source

Target

claim info

Flow relationType

Archisurance 55 / 59

Page 56: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 56/59

Claims Handling

Customer

Source

Target

claims

Flow relationType

Customer

Maintaining Customer Relations

Source

Target

confirm

Flow relationType

Finance

Back Office

Source

Target

confirmation

Flow relationType

Customer's Bank

Finance

Source

Target

contract info

Flow relationType

Contracting

Maintaining Intermediary Relations

Source

Target

contract info.Flow relationType

Contracting

Asset Management

Source

Target

create/ update

Access relationType

Register

Customer File

Source

Target

create/ update

Access relationType

Register

Damage Claim

Source

Target

crud

Access relationType

Valuate

Damage Claim

Source

Target

Archisurance 56 / 59

Page 57: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 57/59

cust. info

Flow relationType

Intermediary

Maintaining Intermediary Relations

Source

Target

Customer InformationFlow relationType

Customer

Intermediary

Source

Target

customer information

Flow relationType

Maintaining Intermediary Relations

Contracting

Source

Target

electronic contracts

Flow relationType

Document Processing SSC

Back Office

Source

Target

Electronic Contracts

Flow relationType

Document Processing SSC

Intermediary Relations

Source

Target

insurance info

Flow relationType

Maintaining Customer Relations

Customer

Source

Target

Intermediary Contracts

Flow relationType

Intermediary RelationsDocument Processing SSC

SourceTarget

money

Flow relationType

Financial Handling

Asset Management

Source

Target

paper contracts

Flow relationTypeBack Office

Document Processing SSC

Source

Target

Archisurance 57 / 59

Page 58: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 58/59

payment

Flow relationType

Finance

Customer's Bank

Source

Target

payment order

Flow relationType

Back Office

Finance

Source

Target

product info.

Flow relationType

Maintaining Intermediary Relations

Intermediary

Source

Target

Product Information

Flow relationType

Intermediary

Customer

Source

Target

read

Access relationType

AcceptInsurance Policy

SourceTarget

read

Access relationType

Accept

Damage Claim

Source

Target

read

Access relationTypeAccept

Customer File

Source

Target

update

Access relationType

Pay

Customer File

Source

Target

writeUsed By relationType

e-mailSource

Archisurance 58 / 59

Page 59: Report-filename w. Goals Motivations

7/23/2019 Report-filename w. Goals Motivations

http://slidepdf.com/reader/full/report-filename-w-goals-motivations 59/59

CustomerTarget

write

Used By relationType

mail

Customer

Source

Target