report no.429/06 angus council strategic policy...

REPORT NO.429/06

ANGUS COUNCIL

STRATEGIC POLICY COMMITTEE

TUESDAY 21 MARCH 2006

KEY CORPORATE PRIORITIES TO 2007 – Action Plan

Report by the Chief Executive

ABSTRACT Elected Members will recall that they approved Angus Council’s Corporate Plan – Key Corporate Priorities to 2007 on 6 December 2005. It was recommended at that time that the Chief Executive refine the objectives for the key corporate priorities to ensure that these objectives have SMART targets, performance indicators, lead responsibilities noted against them, and have regard to the outcomes of the budget process.

1. RECOMMENDATION It is recommended that the Strategic Policy Committee: - (a) approve the key corporate priorities action plan detailing refined objectives

for the key corporate priorities. (b) note that the actions have SMART targets, performance indicators and lead

responsibilities noted against them. (c) note that the performance management of the various elements of the

objectives will be managed through the council’s developing Performance Management arrangements and regularly reported to committee within that context.

2. BACKGROUND The council’s Corporate Plan was developed to coincide with the lifetime of the

council and listed statements of the main priorities of the council for the life of the plan from 2003 – 2007.

In December 2004 a Corporate Plan Progress Report was approved through

report No. 1463/04. This gave information of the corporate priorities and where there had been significant or reasonable degree of progress. It also contained information on the corporate priorities where progress had not been made or where further progress or attention was required.

In October 2005 a further Corporate Plan Progress Update Report was approved

through Report No.1284/05. It also contained the recommendation that there would be merit in the council taking stock, and considering what it sees as key priorities for the remainder of its lifetime.

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In December 2005 the key corporate priorities that the council should focus on through to April 2007 were approved through report 1472/05. It also contained the recommendation that the objectives for the key corporate priorities be refined to ensure that these objectives have SMART targets, performance indicators, lead responsibilities noted against them, and have regard to the outcomes of the budget process. The report also noted that this would be managed through the council’s developing Performance Management arrangements and regularly reported to committee within that context. The report also makes reference to taking cognisance of these key corporate priorities during the preparation of the 2006/2007 revenue and capital budgets. It was also approved that officers will undertake initial preparatory work for the Council’s Corporate Plan 2007 – 2011.

3. KEY CORPORATE PRIORITIES TO 2007 – Action Plan The objectives to achieve the key corporate priorities have been refined in

consultation with Chief Officers. This was carried out through meetings with Chief Officers to agree the critical success factors and milestones.

The action plan (Appendix 1) has detailed SMART targets, performance

indicators and identified lead responsible officers who will ensure that the objectives are monitored.

The actions detailed in action plan (Appendix 1) had been identified by

departments through the consultations carried out for the Corporate Plan Progress Update Report in October 2005 and the Key Corporate Priorities Report in December 2005. These actions will be detailed in the relevant department’s service plan for implementation and monitoring.

4. PERFORMANCE MANAGEMENT As noted above each objective has SMART targets and performance indicators.

The introduction of the Corporate performance Management System will assist monitoring the targets and performance indicators. The performance will be reported on a regular basis to Committee.

5. FINANCIAL IMPLICATIONS There are no direct financial implications arising from the terms of this report. 6. HUMAN RIGHTS There are no human rights implications arising from this report.

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7. CONSULTATION All Chief Officers have been consulted during the preparation of this report.

David S Sawers Chief Executive Note: No background papers, as defined by Section 50D of the Local Government (Scotland) Act 1973 (other than any containing confidential or exempt information), were relied on to any material extent in preparing this paper.

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Appendix 1

Key Corporate Priorities The Key Corporate Priorities were approved by the Strategic Policy Committee in December 2005. The Key Corporate Priorities had been identified taking cognisance of current information. In doing this work, six high level priorities emerged for the council leading up to April 2007, these are: - (1) Developing the high quality council services that matter to the public. (2) Consulting and engaging with communities about the future of Angus and the

services we deliver (3) Involving managers and staff and ensure that they have the skills to delivery

quality services (4) Customer First Strategy and Implementation Plan 2005 – 2008 (5) Using performance management to help us to manage our service (6) Playing an active role in the reform and improvement of local public services

along with the Scottish Executive, and other public sector partners Within these priorities a number of specific actions were identified within plans and proposals developed by departments of the council that can be delivered within existing resources. These specific actions now need to be detailed to ensure that they have SMART targets, performance indicators and lead responsibilities against them, there also needs to be regard to the outcomes of the budget process. The following Action Plan has been drawn up under the Corporate Plan 2003 – 2007 headings with the links to the six high level priorities shown in brackets.

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5

Economy Priority Objective

Responsible Officer & Lead Officer

Target Date for Completion

Success Criteria

Additional Costs

Resource Implications

Milestone Target

Update

Maintain the road network to improve conditions for manufacturing, distributing and using goods and services (1)

Director of Roads

Mar 07 2006/07 SRMCSPercentage of Road Network at red/amber at or below 30%.

Within allocated budgets

Staffing (existing). EMR funding already allocated for 2006/07

2005/06 SRMCSPercentage of Road Network at red/amber at or below 33%

Develop and implement the Angus Rural Strategy (1)

Head of Policy and Performance / Community Planning Manager

Oct 2006

Strategy in place

No costs for developing strategy. Cost not known for implementation

Within existing resources

draft strategy out for consultation with Angus Rural Partnership –

15 Feb Community Planning Partnership –

18 March meeting of sub-group

Develop Angus Economic Development Strategy (1)

Economic Development Manager / Development & External Funding Manager

Winter 2007

Strategy adopted

Publication costs

Staff resource

Consultative draft Autumn 2006

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Review and implementation of Angus Ahead Strategy (1)

Economic Development Manager

Ongoing Implementation of initiatives eg Tartan Day

Already budgeted

Staff resource

Successful Tartan Week Apr 06

6

Lifelong Learning Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Implementation of the Community Learning and Development Strategy (1)

Director of Education / Principal Community Learning Development Officer

Aug 07 • more citizens empowered

• constructive citizen involvement in community life

• more effective community action in response to local views

To be defined by a multi-agency audit

Commit-ment to deploy resources to address shared priorities

Four Thematic Action Plans in place

Thematic Action Plans agreed and driven by four working groups

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Establish and deliver a training programme on single shared assessment for all relevant care groups (3)

Director of Social Work and Health

Apr 07 All relevant staff trained in Single Shared Assessment

£30,000 Split between NHS and Angus Council. Funding has been identified from Social Work’s revenue budget

Pilot SSA eCare initiative in Older Person’s Services

Project officer in post. Pilot to run from Apr 05 to Oct 06

Investors in People – support departments of the council as a whole to retain IiP (3)

Chief Executive / Personnel Services Manager

Ongoing

Retention of standard

Unknown at present

Staff time

Council wide IiP achieved Dec 05

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Healthy Safe and Caring Communities Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Create, implement and monitor Angus Physical Activity Strategy (1)

Director of Leisure Services / Head of Sports Services

Nov 06 Strategy approval. Implement recommend-ations Create Action Plan

Printing of final document

Staff time. Methods used to carry out wider consult-ation

complete internal consultation - April 2006

complete wider consultation – July 2006

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

publish document and implement Action Plan - Nov 2006

link to Joint Health Improvement Plan

Implementation of Anti Social Behaviour Strategy (3)

Director of Housing / Community Safety Manager

Mar 08

Completion and publishing of strategy within prescribed timescales. Completion of annual reports on progress of implementation to Scottish Executive. Ongoing monitoring and evaluation to ensure targets and milestones

No additional costs are anticipated. Implementation will be funded from continuing approved funding from Scottish Executive for Safer Communities and tackling Anti-Social Behaviour

To be met from existing resources

The strategy includes a significant range of milestone targets over a wide range of anti-social issues and these are fully listed at the rear of the strategy document. First Annual Report

Following joint agency consultation the strategy was completed and submitted to the Scottish Executive by end of Mar 2005 Outcome

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are being achieved

on Outcome Agreements 2005-2006 due to be submitted to Scottish Executive by end April 2006

Agreements were agreed with partner agencies and were approved by the Scottish Executive in Dec 2005

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Strategy formerly launched by the Chief Executive and Chief Constable on 6 Feb 2006

Implement road safety measures (3)

Director of Roads Mar 07 Completion of 20mph speed limits at schools programme

Funded by Scottish Executive Grant

Staffing (existing). Ring fenced funding allocated for 2005/06/ 07

Speed limits in place at 30 schools by June 2006

Report on location of pedestrian casualties to identify accident “black spots”

Nil

Collation of data from Accident Database by Nov 06

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School Travel Plans in place for all 67 schools in Angus

20 School Travel Plans in place by June 2006

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Inspect / advise / enforce new EC Hygiene regulations from January 2006 (6)

Director of ECP Apr 06 In-house training completed and procedures in place for April

Within existing revenue budgets

Staff time Apr 06 On target

Drugs and Alcohol Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Oversee and progress the implementation of the Drug and Alcohol Action Plan and ongoing monitoring of effectiveness of Operation Dry Up (1)


Annual Plan

Reduction in harm associated with substance misuse in Angus. Plan submitted to the Scottish Executive

Costs for implementation of the Plan have yet to be identified

Funding for DAAT is provided by the Scottish Executive

Finalise Drug and Alcohol Care Group strategy

Local improvement targets for substance misuse services are in place

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Develop a focus on alcohol across the Community Planning Partnership


2010 Reduction in harm associated with alcohol misuse in Angus

To be identified Engagement of all key planning partners Develop a healthy communities collaborative model in Angus Develop specific targeted initiatives

Community Planning Partnership has agreed to adopt a focus on alcohol across all thematic groups. This work is being led by DAAT

Health and Community Care Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Joint Angus loan equipment service protocols to be developed and implemented (1)

Director of Social Work and Health/ Head of Older People’s Services

Apr 07 Joint loan equipment store in operation. Improved service provision

£53,500 £45,000 provided by the Scottish Executive. Balance of funding to come from NHS and LA Revenue Budgets

new IT system commissioned

new store opened training provided

to relevant staff policies and

procedures rewritten

Project Officer appointed New IT system to be operational by 4 Apr Detailed project plan being developed

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Progress the local implementation plan for Mental Health Care and Treatment Act (1)


Apr 07 Act fully implemented and systems in place to monitor impact of legislation

£231.000 Additional funding provided by the Scottish Executive

dedicated MHO Service in place

enhanced Independent Advocacy Services in place

additional Community Supports and Daycare services in place

systems in place to monitor impact of legislation

Additional Community Supports and Daycare services have been commission-ed Impact of legislation to be monitored as part of the Social Work hotspot monitoring arrange-ments

Finalise and implement Angus Older Persons Strategy (1)

Director of Social Work and Health / Head of Older People’s Services

Apr 07 Clear strategy in place with an explicit model for future service delivery linked to financial envelope in place

commission research re future needs in Angus -Apr 06

BV Review of Older Persons Services to be completed – Sept 06

future model of service provision defined

Research proposal complete BV Review ongoing

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Develop and progress Angus Carers Strategy (1)

Director of Social Work and Health / Head of Older People’s Services

Apr 07 Strategy published with year-on-year actions highlighted and local improvement targets in place and being met

Additional resources to fully implement strategy have yet to be identified

strategy produced

annual review of strategy

ensure involvement of all stakeholders in progressing year- on-year objectives

Carers Strategy produced Nov 05 Annual review of Strategy to be produced in Nov 06 Carers planning group has involvement from all relevant stake-

holders Carers Planning Group actively monitors progress against the strategy and reports to the Joint Manage-ment and Commissio-ning Group

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Children Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Progress Angus Children’s Integrated Services Plan (1)

Director of Education/Director of Social Work and Health

Apr 08 Integrated Children’s Services Plan in place and being implemented

integrated Children’s Services Plan produced

produce annual review of plan

review use of Changing Children’s Services fund

Review of plan to be produced June 06 Use of Changing Children’s Services fund agreed for 06/07

Implement National Child Protection Framework for Standards (1)

Director of Social Work and Health / Chair of Child Protection Committee

Apr 07

Child Protection Service meet National Standards

£127,000

Funding identified from Changing Children’s Services Fund

audit services

against National standards

appoint Child Protection Development Manager

appoint multi-agency Child Protection Training Co-ordinator

Audit of services against National standards complete and action plan in place Child Protection Develop-ment Manager in post

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Environment Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Enforcement of the No Smoking arrangements in public places (6)

Director of ECP 24 Mar 06 All staff trained and procedures in place for March

External grant aid secured

New and existing staff time

24 Mar 06 On target

Develop and implement Green Transport Plan

Director of Planning & Transport/Senior Development Plan Officer

1) Dec 06

Publication of Finalised Green Travel Plan for Angus Council

Funding from TACTRAN award

Utilise TACTRAN Travel Plan Officer

Draft Plan

Draft Plan Prepared 2005

2) Apr 08

Sustainable Transport Plans developed for major employers at a Regional level

Travel Plan Strategy supporting overall Transport Strategy for Tayside and Central Scotland Transport Partnership

Scottish Executive funding of £65,000 per annum for 2006-07 and 2007-08 awarded to TACTRAN for the appointment of Travel Plan Officers

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Review and implement initiatives to expand recycling (6)

Director of ECP Roll-out May 06 (survey of outcomes Nov 06)

Kerbside recycling Phase 4 roll-out on time, and satisfactory survey in six months

External grant aid secured

New and existing staff plus new vehicles and equipment

External review of recycling impact due in Nov 06

On target

15

Customer Care Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Finalise and implement the Communications Strategy (internal and external communications) (2)

Chief Executive / Public Relations Manager

Nov 06 Strategy and Action Plan completed and agreed

Nil Staff time Draft Strategy and Action Plan consultation by Sept 06

Consultation via the Angus Citizens’ Panel (2)

Head of Policy and Performance

Ongoing

Surveys carried out and analysed

Nil

Within Resources

Citizens’ Panel survey carried out: - May / June 2006 Oct / Nov 2006 Feb / Mar 2006

Have Your Say database (2)


Ongoing

Consultation carried out on major issues

Nil

Within Resources

Maintain Have Your Say database

Customer First Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Development and implementation of council newspaper (2)

Chief Executive / Public Relations Manager

Mar 06 Magazine produced and distributed

Staff time First edition under production

To develop and maintain high levels of customer care skills and awareness across all Council staff (4)

Personnel Services Manager / Employee Development Manager

March 2006

Achievement of Customer Service SVQs and Assessor Units by first group

None

Staff time

On target

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To ensure the effective and efficient deployment in support of the Customer First programme (4)

Director of IT / Business Systems Manager & Software Services Manager

Mar 07 Provision of technical infrastructure to support and sustain the objectives of the Customer First Strategy

Staff time Corporate Address Gazateer – Aug06 Smartcard Technology – Dec 06 Customer Relationship Management – Mar 07

To effectively integrate service users needs and requirements into the process of configuring service delivery (4)


Apr 06

Community Engagement Model operational

Nil

Staff resources

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

ACCESS Angus (4) Director of Housing/Head of Policy and Performance

Oct 06 Review ACCESS Best Value Review and prepare detailed action plan

Nil Staff resources

To review existing business processes and evaluate options for improving the customer contact experience and/or improving operational efficiency (4)


Mar 07

All council services with direct customer contact – process mapped and improvements agreed

Unknown at present

Staff time

Completion of Benefit Realisation Pilot

17

Community Planning Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Community partnership meetings scheduled for each area throughout the year (2)

Community Planning Manager /Community Planning Officers

Ongoing Development of community activities

Within resources

Regular meetings (monthly or bi monthly)

Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Implementation of the Community Engagement Model (see Best Value) (2)


Ongoing Community Engagement Model fully implemented

Within resources

report to PMG – 13 March 2006

link to CPMS – 2 days consultancy 1 in March / 1 in May 06

build in other group meetings e.g. Health and Police

develop actions from consultancy

report to thematic groups

Develop new Community Plan (6)

Community Planning Manager

2007

Agreed Community Plan with long term vision from 2007

- within Community Plan budget for Planning day - Community Plan published using Corporate Services budget

Staff time for holding planning day

one to one meetings with partners

draft for Partnership Planning Day – June 2006

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Develop Performance Management with Community Planning Partners (5)


2007 Agreed Performance Management System established

NHS Tayside developing citi-stats / Angus Council developing Excelsis / Tayside Police developing Intelligence model – meeting held follow up meeting to be arranged Community Plan in Excelsis model

City Regions (6)


Sept 06

Dundee City Council Vision revisited

Nil

Staff time

Angus comments –June 06

Currently under review

Implementation of the Active Citizenship Strategy and Action Plan (6)


Mar 07

Implementation of Active Citizenship Strategy and Action Plan as per timescales

Community Planning Manager / Community Planning Team and Lead Officers Local Areas / Partners

progress to Angus Community Planning Partnership – August 2006 work to implement strategy as per Action Plan

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Evaluation and continuation of the Angus 50+ Project Action Plan (6)

Community Planning Manager / Principal Officer Community and Learning Development

Evaluation to be completed – Apr 06

Evaluation of the 50+ Pilot Project

Funded to 31/3/06 by SEED. Future funding uncertain

To be identified on completion of evaluation

extend funding to evaluate project and develop business case is being sought slimmed down version of project being considered

Discussion underway with Scottish Executive regarding funding

Best Value Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

Integrate service planning and budgeting process (1)

Chief Executive / Acting Director of Finance and Head of Policy and Performance

Mar 07 Reliable forward financial forecasting

Explicit corporate/strategic direction regarding priorities and aims

Clear outcome expectations

Overt linkage to other key plans

None Additional existing staff involve-ment but no additional staff

Issue updated and aligned service plan and budget guidance in August 2006 and report progress through the Budget Strategy Group

Financial forecasting mechanisms are in place and the overall transparency of linkage between strategic/ service planning to budgets is evident

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Priority Objective



Success Criteria a

Additional Costs


Milestone Target

Update

Service plans and budgets developed in parallel via an aligned timetable

Establish a performance review system

Transparent budget process whereby strategic and service planning processes inform budget setting

Implementation of the Community Engagement Model (see community planning) (2)


Ongoing

Community Engagement Model fully implemented

Within resources

report to PMG –

13 March 2006 link to CPMS – 2

days consultancy 1 in March/1 in May 06

build in other group mtgs. e.g. Health and Police

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Priority Objective



Success Criteria

Additional Costs


Milestone Target

Update

develop actions from consultancy

report to thematic groups

Develop and implement Flexible Working Policy (3)

Personnel Services Manager

Apr 07

Adoption of Policy

Cost neutral

Staff time

Proposals

developed Oct 06

Performance Management Process to be implemented by March 2007 (5)

Head of Policy and Performance / Policy and Performance Officer

Mar 07

Excelsis fully operational

Nil

Staff time

As set out in Implementation Plan

Currently underway

Senior Management Review to be fully implemented by June 2006 (6)

Chief Executive

June 06

Revised Management Structure in place

Nil

Staff time

All senior management posts filled

The filling of redefined posts underway

Development of Public Performance Reporting Arrangements (5)

Head of Policy and Performance / Policy and Performance Officer

Mar 07

Cross council Public Performance Reporting Arrangements agreed and implemented

Cost neutral

Staff time

Corporate Public Performance Reporting Arrangements in place

Draft proposals being developed

WDSJRae/JR JeanR/Corporate Plan/Corporate Priorities to 2007/Corporate Priorities Action Plan March 06

report no.429/06 angus council strategic policy...

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