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Page 1 of 24 Report of an inspection of a Designated Centre for Older People Issued by the Chief Inspector Name of designated centre: St. Gobnaits Nursing Home Ltd T/A St. Gobnaits Nursing Home Name of provider: St. Gobnaits Nursing Home Limited Address of centre: Drewscourt, Ballyagran, Killmallock, Limerick Type of inspection: Unannounced Date of inspection: 26 February 2020 Centre ID: OSV-0005668 Fieldwork ID: MON-0028559

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Page 1: Report of an inspection of a Designated Centre for Older ...€¦ · daily routine in relation to getting up, mealtimes and bedtime. The gardens were accessible all day. Residents

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Report of an inspection of a Designated Centre for Older People Issued by the Chief Inspector Name of designated centre:

St. Gobnaits Nursing Home Ltd T/A St. Gobnaits Nursing Home

Name of provider: St. Gobnaits Nursing Home Limited

Address of centre: Drewscourt, Ballyagran, Killmallock, Limerick

Type of inspection: Unannounced

Date of inspection:

26 February 2020

Centre ID: OSV-0005668

Fieldwork ID: MON-0028559

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About the designated centre

The following information has been submitted by the registered provider and describes the service they provide. St. Gobnait’s in Ballyagran, Limerick provides 24 hour nursing care primarily for male and female residents over the age of 65 years. The maximum capacity is 20 residents and we provide respite care as well as long-term residential care. Residents ranging from low-level dependency to max-level dependency are catered for. We also cater for persons with intellectual, physical and sensory disabilities and those with varying levels of dementia who require nursing care. Admissions to St. Gobnait’s are arranged following a pre-admission needs assessment. Mass is held weekly on a Friday and a Eucharistic Minister attends the home on Sunday. Services and activities available to residents are: a hairdresser, chiropody, physiotherapy, speech and language therapy, arts and crafts, a sensory garden, etc. Residents are continually consulted with regarding the operation of the Home. We at St. Gobnait’s operate an open visiting policy with the exception of meal times to minimise disruption to our residents. Visitors are asked to sign our visitors book. We fully support families/ friends who wish to take residents out on day trips and encourage this practice where feasible. For distant relatives we have a Skype facility. Residents care plans are person-centred and are reviewed on a 3 monthly basis. A holistic approach is taken in relation to the resident’s care. The accommodation consists of the following: ten single rooms and five twin rooms. There are three bath/ shower rooms. St Gobnait’s Nursing Home organisational structure is very much person-centred with the resident being at the hub of the centre. The following information outlines some additional data on this centre.

Number of residents on the

date of inspection:

20

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How we inspect

This inspection was carried out to assess compliance with the Health Act 2007 (as amended), the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations 2013 (as amended), and the Health Act 2007 (Registration of Designated Centres for Older People) Regulations 2015 (as amended). To prepare for this inspection the inspector of social services (hereafter referred to as inspectors) reviewed all information about this centre. This included any previous inspection findings, registration information, information submitted by the provider or person in charge and other unsolicited information since the last inspection.

As part of our inspection, where possible, we:

speak with residents and the people who visit them to find out their

experience of the service,

talk with staff and management to find out how they plan, deliver and monitor

the care and support services that are provided to people who live in the

centre,

observe practice and daily life to see if it reflects what people tell us,

review documents to see if appropriate records are kept and that they reflect

practice and what people tell us.

In order to summarise our inspection findings and to describe how well a service is

doing, we group and report on the regulations under two dimensions of:

1. Capacity and capability of the service:

This section describes the leadership and management of the centre and how

effective it is in ensuring that a good quality and safe service is being provided. It

outlines how people who work in the centre are recruited and trained and whether

there are appropriate systems and processes in place to underpin the safe delivery

and oversight of the service.

2. Quality and safety of the service:

This section describes the care and support people receive and if it was of a good

quality and ensured people were safe. It includes information about the care and

supports available for people and the environment in which they live.

A full list of all regulations and the dimension they are reported under can be seen in

Appendix 1.

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This inspection was carried out during the following times:

Date Times of

Inspection

Inspector Role

Wednesday 26 February 2020

09:30hrs to 18:30hrs

Mary O'Mahony Lead

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What residents told us and what inspectors observed

Residents who resided in St Gobnait's Nursing Home told the inspector that they were happy with activities, the staff, their accommodation and the food. They spoke positively with the inspector about how they spent their days in the centre. They were aware of role of the inspector and the inspection process. Documentation relating to daily resident interactions were reviewed which indicated that a range of issues were discussed and addressed where possible.

The meals were carefully presented with a choice at each meal. Residents were satisfied that the kitchen was located adjacent to the dining room as the chef was accessible to them if required. They said that their likes and dislikes were known and that their dietary needs were met. Residents informed the inspector that there was attentive medical care available and they said that they felt safe in the centre. Visitors were welcomed at all times and they kept residents up to date with news from the community. Residents said that they were supported and encouraged to personalise their bedrooms. Daily newspapers were available and activity staff were seen to read the headlines and generally discuss local and international events with residents. Residents said that the centre felt homely and they enjoyed the company of other residents in the sitting and dining rooms. They had choice in their daily routine in relation to getting up, mealtimes and bedtime. The gardens were accessible all day. Residents had access to a hairdresser who attended the centre for both male and female residents. Residents were satisfied with this service and they stated that they always felt good when they had their hair done.

Residents said that staff were supportive and they were thankful for the kind care they received. Relatives said that residents were enabled to fulfil their potential taking into account their different abilities. Residents spoke with the inspector about the daily events which kept them occupied and they spoke about upcoming celebrations. They particularly liked the visits from local schools due to the inter-generational communication and interactions which they said kept them feeling young.

Capacity and capability

St Gobnait's Nursing Home was a homely, resident-friendly centre where care was led by an effective management team which ensured that high quality care was delivered. There were clear lines of accountability and authority in place with an appropriately qualified person in charge. The person in charge was also the owner and she was supported by an effective team in delivering quality care. This was a good centre with an extensive waiting list of prospective residents. Throughout the inspection the management team were found to be

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responsive to any issues identified by the inspector. The centre engaged in continuous improvement through regular training, auditing and benchmarking against the regulations and standards for the sector.

Staff meetings and detailed handover reports ensured that information on residents’ needs was communicated in an effective manner. Staff were appropriately trained and supervised. The inspector reviewed the records of staff training, policy updates and meetings. A training matrix record was available indicating that staff had received training appropriate to their roles. The inspector spoke with a number of staff members who were knowledgeable of the training they had received and they were found to be aware of relevant policies. They were aware of their reporting duties in relation to the general welfare and protection of residents. An appropriate number and skill-mix of staff were on duty during inspection to ensure that effective care and support was available to residents.

The inspector found that complaints were managed appropriately and learning was discussed. Residents were provided with contracts on admission which reflected living and care arrangements.

Copies of the standards and regulations for the sector were available to staff. .A number of those spoken with were familiar with the process of Regulation. Records required by schedule 2, 3 and 4 of the regulations were securely stored and easily retrievable. A sample of residents' records such as care plans and nursing records was seen. Maintenance records were in place. Issues in relation to fire safety and residents' rights were addressed under the Quality and Safety dimension of this report.

Policies on staff recruitment and training supported robust induction, including a supervised probationary period. The person in charge and the RPR assured the inspector that Garda Síochána (GV) vetting clearance was in place for all staff, prior to them taking up their respective roles. A sample of staff files was seen to be in compliance with Regulations.

Regulation 14: Persons in charge

The person in charge was also the registered provider representative (RPR) and owner of the centre. She worked in the centre five days a week and was very familiar with the needs of residents. She fulfilled the regulatory requirements for a person in charge. She was knowledgeable of the regulations and standards and was responsive to the regulator.

Judgment: Compliant

Regulation 15: Staffing

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Staffing levels were adequate and staff were seen to attend to the needs of residents when required. The staff roster was reviewed and this correlated with the number of staff on duty on the day of inspection.

Judgment: Compliant

Regulation 16: Training and staff development

Staff had undertaken mandatory training. They had also attended training appropriate to their roles and responsibilities. For example, kitchen staff had attended training on food safety and nursing staff had attended training on medicine management. Staff appraisals were carried out on an annual basis. Where improvements were required this was addressed and staff were supported with performance improvement plans if necessary. Staff files were well maintained and all staff had the required Garda Vetting clearance in place. The centre had a good induction programme in place for staff. This included an explanation of fire safety protocol and an introduction to key policies such as, the policy on the prevention of abuse and nutritional aspects of care.

Judgment: Compliant

Regulation 19: Directory of residents

This document was correctly maintained and it contained the required details such as, the resident's admission date and the name of a contact person.

Judgment: Compliant

Regulation 21: Records

Records were securely stored, complete and easily accessible.

Judgment: Compliant

Regulation 22: Insurance

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The inspection saw that appropriate insurance cover was in place for the centre.

Judgment: Compliant

Regulation 23: Governance and management

There was a robust governance and management system in place which included:

regular staff meetings

a programme of staff supervision and performance improvement a system of audits trending of complaints and falls.

Evidence was seen by the inspector that learning was communicated to staff following these audits and the new information was applied to practice.

Management staff and nursing staff were involved in auditing, supervising care plan updates and medication management.

The risk register was updated weekly, all staff had the required Garda vetting (GV) clearance in place and policies and procedures were reviewed on a three yearly basis or as required.

A programme of training was ongoing to include training in end-of-life care and infection control.

During the inspection an external office was in the process of being constructed. The RPR was aware that this additional building would necessitate an application to register the new footprint of the building.

Judgment: Compliant

Regulation 24: Contract for the provision of services

Not all contacts contained the number of the room assigned to each resident and details in relation to whether it was a single or shared room were not included on all contacts.

Judgment: Substantially compliant

Regulation 3: Statement of purpose

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The statement of purpose required additional information in relation to access to allied health services.

Judgment: Substantially compliant

Regulation 30: Volunteers

Volunteers had job descriptions and garda vetting in place.

Judgment: Compliant

Regulation 31: Notification of incidents

The inspector saw that one notification, recorded in the incident book in the centre, had not been submitted following a fall requiring medical attention. This had had occurred in January 2020.

Judgment: Substantially compliant

Regulation 34: Complaints procedure

Complaints were documented and follow-up was recorded. The process for making a complaint was displayed at the entrance to the centre. Advocacy was accessible to residents. Details in relation to the Ombudsman was included in the complaints procedure.

Judgment: Compliant

Regulation 4: Written policies and procedures

Schedule 5 policies had been updated within the required three year time frame and these policies were seen to be implemented. For example, the policy on supported residents with behaviour challenges was used to guide staff in implementing care plans for relevant residents.

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Judgment: Compliant

Quality and safety

Overall, the quality and safety of care provided to residents was seen to be of a high standard which supported a very good quality of life for residents. Residents spoken with confirmed this with the inspector.

Residents' health care needs were promoted through ongoing medical assessment using a range of clinical assessment tools. These assessments included skin integrity, risk of malnutrition, falls and cognitive assessments. Residents' care plans were developed with resident input where possible. This input was documented in the sample of care plans reviewed. Care plans were seen to be person-centred and based on the holistic needs of residents. The inspector found evidence that plans were implemented and reviewed on a four-monthly basis to reflect residents' changing needs.

Residents' social care was enhanced by the choice of meaningful activities available to meet their preferences and choice. An activity staff team was assigned to be on duty in the sitting room from Monday to Sunday and these staff members coordinated a wide range of activity sessions. These were listed daily on the information board in the sitting room. Residents told the inspector that they particularly liked the bingo sessions, art, music and quizzes. The person in charge met with residents daily. Documentation from these consultations indicated that residents had ample opportunity to voice their opinions. Residents’ civil and religious rights were respected. Residents confirmed that they had voted in the recent election either in the centre or in their local polling station. Mass was said in the centre and communion was available on Sundays. Residents in the centre were seen to have access to friends, local schools, newspapers, individual mobile phones, radio and television. Residents said this had a positive impact on well-being and enhanced their feeling of community involvement.

On this inspection the inspector found that there were adequate fire safety measures in the centre, in terms of staff fire drills, fire safety certification and fire training. Risk management was supported by the development and use of a dynamic risk register. This was seen to be updated annually and as required.

In summary: residents' rights and safety were safeguarded by robust health and safety management as well as a person-centred ethos which ensured safe care:

assessment for the use of bed-rails and alternatives where possible medication administration reviews and learning from errors.

robust staff recruitment policies as well as training in mandatory areas such as the protection of residents and manual handling practices

facilitating access to external advocacy and daily residents' consultation a wide range of meaningful activities, outdoor access and community

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involvement

choice at meals and choice of bedtimes a comfortable communal room and large dining room as well as a private

sitting room for visitors.

Regulation 10: Communication difficulties

Residents with altered communications needs as a result of dementia or other disease process were supported by kind and knowledgeable staff. Doll therapy, art therapy, pet therapy and one to one conversations with staff were seen to support the cognitive abilities and social well being of residents.

Judgment: Compliant

Regulation 11: Visits

Visitors were plentiful and were encouraged to be fully involved in the centre. Visitors spoken with expressed their satisfaction with the care available and they stated that they were always welcome to visit with residents.

Judgment: Compliant

Regulation 12: Personal possessions

Each resident had adequate space to store personal items and to personalised their bedrooms with photographs, pictures and items of furniture. Laundry was outsourced and there were no complaints about missing laundry. Residents were seen to have access to a variety of outfits and stated that the wardrobe space was big enough for their needs.

Judgment: Compliant

Regulation 13: End of life

End of life wishes were recorded for the majority of residents. The inspector could clearly identify which residents had chosen various interventions at end of life.

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Judgment: Compliant

Regulation 17: Premises

The centre consisted of a single-storey building which had been extended over a period of years to accommodate 20 residents. It was a comfortable, warm and homely place to live. Residents' accommodation consisted of 10 single bedrooms and five shared bedrooms. Residents shared three shower and toilet rooms and there was a specialised bath available for residents who would prefer this. Communal rooms were furnished with comfortable armchairs and the dining tables were set with tablecloths and flower arrangements. The visitors' room was spacious and it was decorated in an old fashioned design using antique furniture. A selection of books, CDs, DVDs and and board games were on display and easily accessible to residents. Bedrooms were decorated in an individualised and personal manner. The centre had been newly painted both inside and outside. Extensive and well laid out gardens were seen to be in constant use.

Judgment: Compliant

Regulation 18: Food and nutrition

The residents were happy with the food and the choice on offer. On the day of inspection the inspector spoke with residents at dinner time. They said that the meal was very tasty and they enjoyed the homemade soup and white sauce. The Malnutrition Universal Screening Tool (MUST) was used to evaluate each resident's risk of malnutrition. Residents were weighed monthly and this was documented in residents' care plans.

Meals were modified if required and the kitchen staff were found to be knowledgeable of residents' preferences, likes and dislikes.

Allergens were listed on the menu board and diabetic and coeliac meals were provided.

The dietician was contactable if required to provide advice of dietary intake or fortified meals.

Judgment: Compliant

Regulation 20: Information for residents

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Staff kept residents informed about community matters and the centre had regular visits from the local school children.

An information booklet was available to residents.

Notice boards were seen to be populated with relevant information which residents found easy to read.

Judgment: Compliant

Regulation 26: Risk management

The risk register was populated with the management of risks for each area of the home. This was updated regularly and augmented when required. There was an updated health and safety statement in the centre and the emergency plan included the name of personnel to contact in the event of an emergency. Individual risk assessments had been developed for individuals for example for any resident who was at risk of falls or any resident who was at risk of choking. An audit had been completed in relation to health and safety management in the home. Actions which were identified had been completed. A maintenance book was used to identify any hazard and these issues were addressed diligently.

Judgment: Compliant

Regulation 27: Infection control

Staff were trained in hand washing techniques and in infection control practices.

The RPR stated that they was a plan in place to fit a new bedpan washer in the centre.

There was a protocol in place for the sterilising of commodes which were assigned to specific individuals, where required.

Judgment: Compliant

Regulation 28: Fire precautions

Daily, weekly and monthly fire safety checks were carried out and recorded. Fire exit signs were maintained and fire exits were easily identified.A fire officer attended the centre to advise on evacuation techniques. Quarterly fire alarm and emergency

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lighting service was documented as completed by a suitably qualified person. Staff spoken with were aware of what to do in the event of a fire and the protocol was displayed in the hallways of the centre.

Judgment: Compliant

Regulation 29: Medicines and pharmaceutical services

Medicines were generally well managed and subject to audit. The local pharmacy was attentive to the centre. Controlled drugs were well managed and there was a protocol in place to return unused medicines to pharmacy.

Nevertheless the inspector found that there were a small number of ointments still on the medicine trolley which were no longer in use. In addition, the date of opening had not been written on all eye drops in use for residents, which were to be disposed of within one month of opening.

Judgment: Substantially compliant

Regulation 5: Individual assessment and care plan

Care plans were person-centred, detailed and relevant.

Care plans were reviewed on a four-monthly basis and they had been discussed with residents or relatives if appropriate.

Judgment: Compliant

Regulation 6: Health care

Residents had access to responsive medical care. The general practitioner (GP) and the pharmacist supported the nursing and health care staff to deliver person-centred care to residents. Dental, chiropody, psychiatric and hospital care was also facilitated for residents.

Residents and relatives confirmed that they had adequate health care support and felt that their wishes were respected in this aspect of care.

A number of residents were assessed as of medium to low dependency needs and these residents were seen to mobilised around the centre independently

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The dietitian, the physiotherapist and the occupational therapist were available by private referral.

Nevertheless the inspector found that one resident was awaiting a return visit from a physiotherapist to assess progress and another resident required further dietitan review to support optimal nutrition. The person was not complying with the advice already given by the dietitian on a previous visit.

Judgment: Substantially compliant

Regulation 7: Managing behaviour that is challenging

Residents were assessed prior to admission to ensure that their needs could be met in such an intimate setting. The inspector found that residents with dementia were settled in the centre. They were seen to be addressed with respect and patience if they became restless as a result of the behaviour and psychological symptoms of dementia (BPSD).

Judgment: Compliant

Regulation 8: Protection

All staff had attended mandatory training in recognising and reporting allegations of abuse. There was a designated person in the centre who was responsible to ensure that allegations were appropriately addressed.

Finances were well managed and records were seen to be well maintained.

The RPR gave an assurance that all staff had the required Garda (police) Vetting (GV) clearance in place.

Staff were seen to be aware of and implementing the national policy ‘Towards a restraint free environment in Nursing Homes’ and the use of bed rails was minimal. Alternatives to bed rails such as, sensor mats, were in place and decisions were reviewed regularly to ensure that the least restrictive option was utilised.

Judgment: Compliant

Regulation 9: Residents' rights

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The inspector found that every opportunity was taken to ensure residents were supported to participate in the daily life of the centre. Residents attended consultation sessions with the person in charge and the senior staff. Staff were familiar with residents' lives and they set aside time to interact and communicate with them on an individual basis. Residents spoken with by the inspector expressed a very high level of satisfaction with the service provided and they spoke very positively about their lived experience in the centre.

Information about each resident's life history and interests was documented. Staff said that this personal information was treated with respect and it was used to inform the activity programme. The sitting room was seen to be a busy and entertaining social environment. During the inspection a music session in the sitting room led to a sing-song among residents and individual singing performances and bodhran playing were encouraged.

Gardens were laid out to support residents' independence and sense of place. There was a quiet space, a grotto and items of reminiscence in the gardens. Staff accompanied residents for short walks outside whenever the weather permitted.

Local and national newspapers were made available for residents. Residents were facilitated to exercise their civil, political and religious rights. A large number of friends and relatives visited during the days of inspection. Relatives informed the inspector that a sense of community and home was promoted in the centre and everybody knew and cared about each others' welfare. The local men's club and choir attended the centre to provide community involvement and local news. The person centre stated that the community were very generous with their time. This meant that residents retained their sense of belonging. This was evident to the inspector as one resident was supported to continue to carry out her previous occupation of shopkeeper, in the centre.

The centre had access to an external advocacy group to provide guidance to residents. This meant that residents had independent advice, where necessary, to support decision making. It was apparent to the inspector, through talking with staff and observation during the inspection that residents were central to the care process.

Judgment: Compliant

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Appendix 1 - Full list of regulations considered under each dimension This inspection was carried out to assess compliance with the Health Act 2007 (as amended), the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations 2013 (as amended), and the Health Act 2007 (Registration of Designated Centres for Older People) Regulations 2015 (as amended) and the regulations considered on this inspection were:

Regulation Title Judgment

Capacity and capability

Regulation 14: Persons in charge Compliant

Regulation 15: Staffing Compliant

Regulation 16: Training and staff development Compliant

Regulation 19: Directory of residents Compliant

Regulation 21: Records Compliant

Regulation 22: Insurance Compliant

Regulation 23: Governance and management Compliant

Regulation 24: Contract for the provision of services Substantially compliant

Regulation 3: Statement of purpose Substantially compliant

Regulation 30: Volunteers Compliant

Regulation 31: Notification of incidents Substantially compliant

Regulation 34: Complaints procedure Compliant

Regulation 4: Written policies and procedures Compliant

Quality and safety

Regulation 10: Communication difficulties Compliant

Regulation 11: Visits Compliant

Regulation 12: Personal possessions Compliant

Regulation 13: End of life Compliant

Regulation 17: Premises Compliant

Regulation 18: Food and nutrition Compliant

Regulation 20: Information for residents Compliant

Regulation 26: Risk management Compliant

Regulation 27: Infection control Compliant

Regulation 28: Fire precautions Compliant

Regulation 29: Medicines and pharmaceutical services Substantially compliant

Regulation 5: Individual assessment and care plan Compliant

Regulation 6: Health care Substantially compliant

Regulation 7: Managing behaviour that is challenging Compliant

Regulation 8: Protection Compliant

Regulation 9: Residents' rights Compliant

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Compliance Plan for St. Gobnaits Nursing Home Ltd T/A St. Gobnaits Nursing Home OSV-0005668 Inspection ID: MON-0028559

Date of inspection: 26/02/2020 Introduction and instruction This document sets out the regulations where it has been assessed that the provider or person in charge are not compliant with the Health Act 2007 (Care and Welfare of Residents in Designated Centres for Older People) Regulations 2013, Health Act 2007 (Registration of Designated Centres for Older People) Regulations 2015 and the National Standards for Residential Care Settings for Older People in Ireland. This document is divided into two sections: Section 1 is the compliance plan. It outlines which regulations the provider or person in charge must take action on to comply. In this section the provider or person in charge must consider the overall regulation when responding and not just the individual non compliances as listed section 2. Section 2 is the list of all regulations where it has been assessed the provider or person in charge is not compliant. Each regulation is risk assessed as to the impact of the non-compliance on the safety, health and welfare of residents using the service. A finding of:

Substantially compliant - A judgment of substantially compliant means that the provider or person in charge has generally met the requirements of the regulation but some action is required to be fully compliant. This finding will have a risk rating of yellow which is low risk.

Not compliant - A judgment of not compliant means the provider or person in charge has not complied with a regulation and considerable action is required to come into compliance. Continued non-compliance or where the non-compliance poses a significant risk to the safety, health and welfare of residents using the service will be risk rated red (high risk) and the inspector have identified the date by which the provider must comply. Where the non-compliance does not pose a risk to the safety, health and welfare of residents using the service it is risk rated orange (moderate risk) and the provider must take action within a reasonable timeframe to come into compliance.

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Section 1 The provider and or the person in charge is required to set out what action they have taken or intend to take to comply with the regulation in order to bring the centre back into compliance. The plan should be SMART in nature. Specific to that regulation, Measurable so that they can monitor progress, Achievable and Realistic, and Time bound. The response must consider the details and risk rating of each regulation set out in section 2 when making the response. It is the provider’s responsibility to ensure they implement the actions within the timeframe. Compliance plan provider’s response:

Regulation Heading Judgment

Regulation 24: Contract for the provision of services

Substantially Compliant

Outline how you are going to come into compliance with Regulation 24: Contract for the provision of services: Amend contracts to identify the number of room assigned to each resident and specify whether it is a single or sharing room

Regulation 3: Statement of purpose

Substantially Compliant

Outline how you are going to come into compliance with Regulation 3: Statement of purpose: Renew Statement of Purpose to include provisions in place to enable residents to access allied health services

Regulation 31: Notification of incidents

Substantially Compliant

Outline how you are going to come into compliance with Regulation 31: Notification of incidents: Ensure that all incidents that require medical attention are notified

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Regulation 29: Medicines and pharmaceutical services

Substantially Compliant

Outline how you are going to come into compliance with Regulation 29: Medicines and pharmaceutical services: Discuss with nurses the importance of checking dates on ointments and discard accordingly. Ensure that opening dates are on all creams, drops, etc. Check drug trolley more frequently.

Regulation 6: Health care

Substantially Compliant

Outline how you are going to come into compliance with Regulation 6: Health care: Follow up on referrals to Dietitian and Physiotherapist

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Section 2: Regulations to be complied with The provider or person in charge must consider the details and risk rating of the following regulations when completing the compliance plan in section 1. Where a regulation has been risk rated red (high risk) the inspector has set out the date by which the provider or person in charge must comply. Where a regulation has been risk rated yellow (low risk) or orange (moderate risk) the provider must include a date (DD Month YY) of when they will be compliant. The registered provider or person in charge has failed to comply with the following regulation(s).

Regulation Regulatory requirement

Judgment Risk rating

Date to be complied with

Regulation 24(1) The registered provider shall agree in writing with each resident, on the admission of that resident to the designated centre concerned, the terms, including terms relating to the bedroom to be provided to the resident and the number of other occupants (if any) of that bedroom, on which that resident shall reside in that centre.

Substantially Compliant

Yellow

06/05/2020

Regulation 29(5) The person in charge shall ensure that all medicinal products are administered in accordance with the directions of the prescriber of the resident concerned and in accordance with

Substantially Compliant

Yellow

27/02/2020

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any advice provided by that resident’s pharmacist regarding the appropriate use of the product.

Regulation 03(1) The registered provider shall prepare in writing a statement of purpose relating to the designated centre concerned and containing the information set out in Schedule 1.

Substantially Compliant

Yellow

27/02/2020

Regulation 03(2) The registered provider shall review and revise the statement of purpose at intervals of not less than one year.

Substantially Compliant

Yellow

27/02/2020

Regulation 31(1) Where an incident set out in paragraphs 7 (1) (a) to (j) of Schedule 4 occurs, the person in charge shall give the Chief Inspector notice in writing of the incident within 3 working days of its occurrence.

Substantially Compliant

Yellow

02/03/2020

Regulation 6(1) The registered provider shall, having regard to the care plan prepared under Regulation 5, provide appropriate medical and health care, including a high standard of evidence based nursing care in

Substantially Compliant

Yellow

03/03/2020

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accordance with professional guidelines issued by An Bord Altranais agus Cnáimhseachais from time to time, for a resident.