report on infor visual

2013

Submitted By

Group 3

[Aditya Pachori , 12HM03

Anubhav Grover, 12HM08

Suraj Baliga, 12HM45]

Project report on Infor Visual Course – Enterprise Resource Computing(MBA 853)

Submitted To

Dr. Savita Bhat

Dept of HSSM, NITK SurathKal

Infor Visual

Contents 1. INTRODUCTION ..................................................................................................................................... 3

1.1 Infor ................................................................................................................................................. 3

1.2 Infor Visual ...................................................................................................................................... 3

2. CORE MODULES .................................................................................................................................... 4

2.1 Manufacturing Window® ................................................................................................................ 4

2.2 Common Sense Throughput™ for CEOs .......................................................................................... 5

2.3 Messages ......................................................................................................................................... 6

2.4 Workflow ......................................................................................................................................... 7

3. COMMON MODULES ............................................................................................................................ 8

4. INTERPRETATIONS ................................................................................................................................ 8

5. OPTIONAL MODULES .......................................................................................................................... 10

5.1 Infor Visual ERP CRM..................................................................................................................... 10

5.1.1 INFORCE Initiative ...................................................................................................................... 11

5.2 Infor Visual ERP Financials ............................................................................................................ 12

5.3 Infor Visual ERP Human Resources ............................................................................................... 13

5.4 Infor Visual ERP Multi-entity/Multi-site ........................................................................................ 14

5.5 Infor Visual ERP Business Intelligence ........................................................................................... 14

5.6 Infor VISUAL eBusiness ................................................................................................................. 15

5.7 Infor Visual ERP- Cloud Computing ............................................................................................... 16

6. COMPARISONS WITH SAP AND ORACLE: HOW THEY STACK UP ........................................................ 17

7. CASE STUDY ......................................................................................................................................... 20

7.1 CASE1 ............................................................................................................................................ 20

7.2 CASE 2: Failure of INFOR VISUAL ...................................................................................................... 21

8. RECOMMENDATIONS: ........................................................................................................................ 23

9. REFERENCES ........................................................................................................................................ 25

Infor Visual

1. INTRODUCTION

1.1 Infor

Infor is a US based software company headquartered in New York that specializes in enterprise

software ranging from standalone financial system to ERP, CRM and supply chain. It is a

privately held company with Golden Gate Capital owns 73% share. Infor has around $2.8 billion

in revenue, 70,000+ customers making it number one by the number of customers in ERP

domain, and more than 12,400 employees. Infor has specialties in Aerospace & Defense,

Automotive, Chemicals, Distribution, Equipment, Fashion, Food & Beverage, Industrial

Manufacturing, Healthcare, High Tech & Electronics, Hospitality, Public Sector, CRM, ERP,

HCM, PLM, WFM, EAM, SCM, and FM.

1.2 Infor Visual

Infor VISUAL Enterprise, the comprehensive software solution that addresses your front office,

back office, manufacturing, engineering, distribution, and business performance management

needs. Incorporating Enterprise Resource Planning (ERP), Advanced Planning and Scheduling

(APS), Manufacturing Execution System (MES), Customer Relationship Management (CRM),e-

Business, and Warehouse Management System (WMS) capabilities, Infor VISUAL Enterprise

provides companies with an integrated solution.

Figure 1 – Infor Visual Solution map

Infor Visual

2. CORE MODULES Infor Visual like any other ERP product has numerous modules that increase the efficiency of an

organization. Most of them are sub modules of modules depicted in above figure. Below are

some of the core modules of Infor Visual ERP software that are unique from other ERP

vendor’s product in some way or other. The names of modules are same as other ERP

modules name but the uniqueness is coming in terms of functionality or solving the business

needs more handsomely.

2.1 Manufacturing Window®

The Manufacturing Window® holds proprietorship for Infor Visual as claimed by their

management. The Manufacturing Window® is the master engineering and production

management tool within Infor VISUAL Enterprise. The full-color, graphical interface allows you

to create an engineering plan or Bill of Material (BOM) quickly and easily, and then use the

design to automatically create a quote and/or work order. The display and reporting features of

the Manufacturing Window provide a comprehensive view of the materials and operations

involved in the engineering process.

Figure 2 – Manufacturing window

Infor Visual

2.2 Common Sense Throughput™ for CEOs

Infor Visual is targeted at smaller businesses with manufacturing intensity. These firms are often

suppliers to larger firms so they need extremely solid detail in their manufacturing and

accounting, but ease of implementation and graphical interface for most of decision making as

employee roles are often overlapped and providing CLI make coordination difficult.

Through the use of the Common Sense Throughput strategy, Infor VISUAL Enterprise uses

measurements not commonly found in ERP and MES systems. Infor VISUAL Enterprise uses

the Throughput Window to access a variety of reports and inquiries: Actual or Expected

Throughput reports, and Utilization, Contention, and Material Constraint inquiries. These tools

provide the information to be discussed at the daily Common Sense Throughput meetings. CEOs

can use Common Sense Throughput to avoid incorrect decisions based on allocations and

theoretical profit of a piece. This is not same as EIS i.e. common in all ERP products and is also

one of core modules of Visual. In fact, through this executives view an audit trail that reliably

Figure 3 – Customer Service report

Infor Visual

identifies potential resource and material bottlenecks, both primary and secondary. Since Visual

is primarily targeting mid size enterprise awareness about daily bottlenecks in important

information on part. It comes as sub module for production management.

2.3 Messages

While automatically send an e-mail message to your customer when you ship their order is

common in most ERP’s what differ Infor Visual in this respect is the ability delivers alerts to

user workstations, pagers, cellular phones, printers, and fax machines.

You define the important events within the manufacturing process that trigger Infor VISUAL

Enterprise to create and transmit messages to key personnel. This allows your employees to

focus on other business without the necessity of constantly “checking in”, while ensuring that

they will be informed of, and can act on, critical information. Messages can include binary data,

pictures, bitmaps, and text documents. Message, pager or mail will also be send to key personnel

if any process falls behind is schedule and so to notify the persons Visual will automatically send

messages to all. Comes as a Sub module of event management

Figure 4- Event maintenance module generating message

Infor Visual

2.4 Workflow

Workflow allows companies to automate their business processes, integrating policies and

procedures with information flow according to predefined conditions or rules.

Although this module is common in most of ERP as main purpose of ERP is to integrate

different business process. What differentiated this module from other is the designing of work

flow same as those done on paper (by means of flowchart), in other ERP, however, it is more on

mechanical side.

After defining a workflow, companies can release this design into the Infor VISUAL system

where it operates behind the scenes. Various mechanisms notify users of tasks and activities that

require action. The system can route information, such as customer orders, purchase orders, or

engineering changes, to internal and external participants in the business process, incorporating

approval functions along the way. Users can also conveniently track and monitor the status of

documents using Workflow.

Figure 5- Document Work flow module

Infor Visual

3. COMMON MODULES Above described are some of the unique modules of Visual that differentiates it from other ERP

products. Infor ERP Visual or Infor ERP Express contains various other modules that are

necessary for optimized and effective operation at manufacturer facility. Some of them are listed

below; these are not dealt in details as these are quite common in other ERP products like SAP

AG etc.

Also figure1 give a small glimpse of type of modules that are either compatible or possible in

Visual. Below listed modules called core modules are incorporated in those basic functional

modules.

Cost Accounting

Quoting and Estimating

Purchasing

Master Scheduling & MRP

Concurrent Scheduling

Inventory Control

Executive Information System

Management Reporting

Lot & Serial Traceability

Return Material Authorization etc

4. INTERPRETATIONS In our opinion the cause of giving unique product than other ERP vendors is mainly due to two

reasons. However, this is purely subjective opinion and discrepancy can occur from other

person’s belief.

Infor Visual

1. Infor as a company known for aggressive acquisitions and it is ranked number 1 for the

different ERP products acquired so far. Around 500 different small level ERP products have

been acquired by Infor till now. This huge experience in ERP field gives them multitude of

technology that are difficult to copy and thus they are giving improved features at same price as

competitors.

2. Second reason is Infor Visual as a tool is made for mid size enterprises and as a matter of fact

employees working in such organizations needs to go through multiple roles at the same time

due to obvious reasons. Infor Visual helps them in achieving such multiple tasks due to improved

and better features like messages module of event management etc.

As clear from figure 1 that Infor ERP Visual also has great compatibility for Supply chain, CRM,

e-buisness and Business Intelligence. Below listed modules detail some of them in context of

Visual.

Infor Visual

5. OPTIONAL MODULES

5.1 Infor Visual ERP CRM

With the help of Infor Visual ERP enterprises are able manage every customer touch point from

a central location. They get contact-center capabilities specifically designed for manufacturing

environments. This module automates CRM processes across the enterprise to make marketing,

sales, manufacturing, and support employees more efficient. The USP of this module is that it

provides:

Contact Center - Which is a standard component in ERP Express, this module tracks

everything there is to know about customers and prospects, using information that is updated and

available instantly. The Contact Center helps to automate marketing and sales activities to track

performance and generate more revenue.

Figure 6 – Visual CRM

http://www.visualbusiness.net/crm-contact-center

Infor Visual

One such example where Infor Visual CRM enterprise helped in tracking segments is the

Organization 3Form. This organization has many different initiatives and goods for the

customers; with the help of VISUAL it allowed them to use its flexibility to customize the

software for their specific needs. One specific example in which 3form used easy customization

to support its unique goals was to track the industry segment from which product and sales

originate they figured out that they need to target hospitality market, and when they targeted that

segment, it helped them to increase their sales.

5.1.1 INFORCE Initiative

In 2011, InforTM

and Salesforce.com announced a strategic partnership that established Infor as a

reseller of Salesforce Sales Cloud and Service Cloud and an ISV partner committed to

developing native Force.com solutions.

The new partnership combined Salesforce.com's CRM applications with Infor's Visual ERP and

financial applications to create a powerful enterprise solution that spans the entire customer

lifecycle. Their strategy was simple to Leverage Salesforce.com as the foundation for Infor’s

CRM solution, and develops native Force.com applications aimed at meeting the needs of Infor

customers. The result was a modern and comprehensive CRM solution that benefits from deep and wide

integration with Infor Visual ERP solutions.

Information shared between CRM and ERP is vital to obtaining a complete view of the

relationship between the organization and their customers. This is reflected in the fundamental

information captured about the business partner, and then fortified by tracking the business

activities and interactions between companies.

With Inforce enterprises can automatically integrate back-office managed product information

into the Salesforce product catalog. When they will create and update products in the back office,

changes will be automatically applied to the CRM product catalogue.

Infor Visual

Benefit of Inforce is that it:

Brings together ERP and CRM to create a more responsive and effective enterprise

Extends ERP and CRM to the social enterprise with integration with Salesforce Chatter

New CRM screens, fields, and functionality that incorporate back-office information

Enhanced CRM functionality designed specifically for Infor customer priorities

5.2 Infor Visual ERP Financials

Infor Visual ERP Financials is a flexible, multi-site, multi-company, multi-currency financial

management solution that empowers decision-making. It provides a total enterprise solution for

their accounting needs. The accounts receivable software system provides important cash flow

information that is vital for effective management businesses.

Figure 7- Accounting window in Infor ERP Financial

Infor Visual

Financials is an advanced application that promotes faster, accurate, real-time transactions and

provides managers across all levels of the company with the information they need to make

better-informed business decisions.

It is a transaction-based business management tool that helps companies effectively handle

customer and supplier relationships, as well as comparatively monitor business performance

across various levels of an organization.

Real-time processing of financial transactions.

Segment financial information into appropriate entities and business components for

improved tracking and reporting.

Work within a multi-company and multi-currency environment with support for global

consolidation.

Maintain customer and supplier relationships.

Manage data security with a user-friendly inquiry system.

Create Consolidated and Consolidating Financial Statements.

Import/Export data through the Consolidation Process and/or Microsoft Excel

Allow users to configure their personal browse windows.

5.3 Infor Visual ERP Human Resources

Infor Visual ERP Human Resources is a comprehensive data management and reporting tool that

maintains vital data about applicants and employees and provides numerous standardized reports.

The flexibility of Infor Visual ERP Human Resources allows enterprised to track as much or as

little information as they require. Because of its dynamic integration with Infor Visual ERP

Payroll and Infor Visual ERP Financials, the shared data between these applications eliminates

the need for repetitive data entry, and ensures consistency and accuracy.

Infor Visual

5.4 Infor Visual ERP Multi-entity/Multi-site

With multi-entity, multi-site operations becoming more and more of a reality for business today,

centralized transaction management is often a complex, multi-layered, duplicative task. Each site

might have its own database supporting separate financial, purchasing, manufacturing, and

supply chain operations, so visibility from a single vantage point is limited, and consolidated

reporting time-consuming, manual job. No matter how lean other operations may be, maintaining

multiple databases works against the critical need for speed today. The need of the hour is an

ERP solution that lets enterprises consolidate thier multi-entity, multi-site company on one

centralized database to streamline operations, improve enterprise visibility, and lower IT

complexity and costs.

With Infor Visual ERP Multi-entity/Multi-site enterprises get simplified IT, one database

instance across enterprise, streamlined operations, clear supply chain visibility, easy buying and

selling among different locations, centralized cash, consolidated reporting, single sign-on (SSO)

for all the sites.

5.5 Infor Visual ERP Business Intelligence Infor Visual ERP Business Intelligence provides business intelligence reporting and analysis tools tied to

industry and customer-defined key performance measures. It is powered by business intelligence

technology known as Graphical Performance Series (GPS),

It offers pre-packaged views, as well as indepth customizable management views and reports that

allow users to analyze key performance metrics. The powerful reporting tools provide clear

answers about what is happening with revenue or operating costs and, more importantly,

highlight the factors that reveal why situations occur. This allows managers to make more

strategic and profitable business decisions.

By deploying VBI across their enterprise, companies take advantage of complete OLAP (On-

Line Analytical Processing), graphing, and reporting functionality. Because of its Integration

with Infor Visual ERP Multi-entity/Multi-site, VBI also collects metrics about multi-site operations

and worldwide sales statistics and combines this data into a single view.

Infor Visual

With improved access to critical information, and by avoiding the time and cost associated with

creating and distributing reports, companies can save money and focus on continuous

improvement.

5.6 Infor VISUAL eBusiness

Figure 8 – Visual BI Tool

Figure 9 – Visual e business

Infor Visual

Infor VISUAL eBusiness is a Web-based solution that makes it easy for manufacturers and

distributors to put order information online and implement a self-service storefront. This

application supports both B2B (Business-to-Business) and B2C (Businessto- Consumer)

transactions and is flexible enough to accommodate

various business models.

The core functionality within Infor VISUAL Enterprise includes Foundation to help companies

quickly get started on their ebusiness initiatives. Companies can personalize their Web pages

using a generic framework that functions with their customer database. The intuitive architecture

of each page enables users with even the most basic skills to customize theformat and convey

their company’s “look and feel.”

5.7 Infor Visual ERP- Cloud Computing

Infor has partnered with IBM and Amazon Web Services for providing its customer with cloud

facilities. Infor is using AWS's capabilities to help customers leverage the cloud for improving

how Infor10 Business Cloud applications are deployed and managed. While Demo Deployments

of Infor applications in the cloud will be handled through IBM. This initiative has enabled

customers to access functionality that helps keep their business running effectively, without the

costly IT infrastructure and concerns required to maintain software on-premises. Also Infor has

built all the tools it needs to move customer data from on-premises to the cloud, and also the

latest versions of its applications are available on cloud now. In order to move over cloud they

have flipped them into a subscription from paying maintenance, and after that point on enterprise

are paying on a per-user fee just like any other SaaS application.

With over 2 million subscribers already in the cloud, Infor is offering full application

functionality without having to manage the infrastructure physically. Support for multi-tenant

SaaS, hosted and hybrid deployments give infor customers flexibility, and working with the

industry leader, in AWS, enables customers to quickly deploy Infor applications into the cloud

with a push of a button on Infor10 Business Cloud Portal.

The scalable, on-demand, pay-as-you-go nature of AWS has provided Infor the opportunity to

easily deploy new instances of Infor's industry application suites in the cloud, offering customers

the ability to try and buy these apps and auto scale them based on the demands of their business.

Infor Visual

Since AWS's capabilities are so robust, customers can also choose to keep the environments

running perpetually, using them as their production environment managed by ICS-Applications

Management Services team or managed by the customer themselves. Another advantage Infor

received by partnering with s AWS was that they have sites in multiple geographies located in

North America, South America, Europe, and Asia, this provided Infor with another option for

setting up new multi-tenant SaaS sites in other geographies instead of having to setup

infrastructure as they did in past.

6. COMPARISONS WITH SAP AND ORACLE: HOW THEY STACK UP Mixed-Mode ERP Competitor Rating Analysis for JD Edwards EnterpriseOne (9.0) by Oracle,

Infor Visual (7.1) by Infor, SAP Business All-in-One (ERP 6.0 EHP5) by SAP

The graphs below were developed as a high-level competitive rating analysis of JD Edwards

EnterpriseOne (9.0) by Oracle, Infor Visual (7.1) by Infor, SAP Business All-in-One (ERP 6.0

EHP5) by SAP. They display the standard scores of the vendor's solution, as determined through

TEC's default Mixed-Mode ERP model. The graphs reflect 3860 functional, technical, and

business criteria. This comparisons based on average weights and priorities.

JD Edwards

SAP

Infor Visual Business

EnterpriseOne

Figure 10- Overall Rating for ERP products

Infor Visual

Module

by Oracle

byInfor All-in-One

by SAP

Total Module Module Module

Criteria Rating Rating Rating

FINANCIALS

Includes: General Ledger; Accounts Payable

958 99.07 97.28 99.9

(A/P); Fixed Assets; Cost Accounting; Cash

Management; Budgeting; and others

HUMAN RESOURCES

Includes: Personnel Management; Benefits; 410 87.56 80.56 98.59

Payroll; Employee Self-Service; Employee

Metrics; Health and Safety; and others

MANUFACTURING MANAGEMENT

Includes: Product Costing; Shop Floor

Control; Field Service and Repairs; 1047 97.29 96.46 97.13

Production Planning; Project Management;

Product Data Management (PDM); and

others

PROCESS MANUFACTURING

MANAGEMENT

Includes: Formulas/Recipes; Process Model

190 93.68 78.21 95.89

(Formulas + Routings); Process Batch

Control and Reporting; Conformance

Reporting; Process Manufacturing Costing;

Infor Visual

Material Management; and others

INVENTORY MANAGEMENT

Includes: Inventory Management--Online

Requirements; Processing Requirements;

Data Requirements; Reporting and 184 98.04 87.66 98.26

Interfacing Requirements (Inventory

Management); Locations and Lot Control;

Forecasting; and others

PURCHASING MANAGEMENT

Includes: Profile of Suppliers; Rating of

260 96.85 97.23 99.77

Suppliers; Requisitions and Quotations;

Purchase Orders (POs); Pricing; Vendor

Contracts and Agreements; and others

QUALITY MANAGEMENT

Includes: Production Quality Management; 78 90.38 97.82 99.62

Non Production Quality Management;

Inventory Quality Management;

SALES MANAGEMENT

Includes: Online Requirements (Sales

Management); Reporting and Interfacing

Requirements (Sales Management);

230 94.96 96.43 99.3

Available-to-Promise (ATP); Pricing and

Discounting; Customer Service and

Returned Goods Handling; Customer

Infor Visual

Relationship Management (CRM); and

others

PRODUCT TECHNOLOGY

277 80.04 79.39 89.17

Includes: Architecture; User Interface;

Platforms; Reporting;

As we can see in the comparison chart run simulation there are different areas in which INFOR

VISUAL excels.

7. CASE STUDY

7.1 CASE1

About the company:

J&E Manufacturing Company is a contract manufacturer of precision metal components. The

company has five locations throughout the Minneapolis/St. Paul metro area and western

Wisconsin, with a combined area of more than 150,000 square feet. J&E’s extensive range of in-

house capabilities includes sheet metal fabrication, stamping, welding, CNC turning, CNC

milling, powder coating, screen printing, and assembly. The company also maintains an

engineering staff and a tool & dies department.

Challenges

Reduce workload and errors inherent in a custom manufacturing environment where lead times

are short, the quantity and variety of different parts to be processed are many, and new orders are

constantly being added with little notice. Improve visibility of workload and due dates. Gain the

ability to better manage inventory.

Benefits

Table 1 – Holistic comparison of Infor, Oracle and SAP

Infor Visual

• Reduced missed ship dates due to overlooked or late work orders thanks to the automatic

creation of work orders and materials requirements in Infor’s VISUAL

scheduling solution.

• Required fewer people to schedule production and order materials.

• Improved on-time delivery and productivity.

• Decreased the amount of on-hand inventory required due to the system’s ability to calculate

material requirements and specify when they are needed.

Why they chose Infor Visual instead of SAP and Oracle?

• The Infor Visual process flow integrator (PFI) has put an automatic process in place to send a

full email check list to the customer that they then sign off as correct. This has, estimates Calder,

halved the number of order-taking errors. The same would take enormous financials from SAP

and Oracle

• “Infor has clearly invested heavily in the ION [Intelligent Open Network middleware] strategy

opens up a huge array of improvement opportunities," "For us, in the future, ION will become a

key part of the business case justification because, if we want new functionality, we won’t have

to pay for modification or integration work to be done.”

• Infor did not lock the small businesses in the SAP or oracle ecosystem where dependency on

one and monopoly proved to be dangerous.

7.2 CASE 2: Failure of INFOR VISUAL

Customer Accuses Infor of Betrayal in Software Lawsuit

An Infor customer is alleging the ERP (enterprise resource planning) vendor betrayed a long-

standing trust between the companies in order to sell it software that utterly failed to perform as

promised. Medical device maker Paragon Medical is a longtime user of Visual ERP software,

which Infor acquired some years ago, according to a lawsuit Paragon filed last week in U.S.

District Court for the Northern District of Indiana. In late 2009 and 2010, Paragon began looking

for a document management system, the suit states. The company told each potential provider

Infor Visual

that the system would have to comply with the U.S. Food and Drug Administration guidelines

Paragon was subject to, according to the suit.

The software had to be able to work with Microsoft Visio files and make it possible for a

Paragon watermark to be placed on documents "as part of Paragon's FDA-compliant control

procedures," the suit adds. At the same time, Paragon happened to be discussing an upgrade of

its Visual system with Infor, but hadn't considered the company to be a potential vendor for its

document management needs. Infor caught wind that Paragon was in the market for such a

system, and presented its PLM8 software as an option, according to the suit. Paragon relayed its

requirements to Infor and was assured by the vendor's salespeople that they could be met, it adds.

Infor and Paragon subsequently inked a deal for PLM8.

"Due to the parties' long-standing relationship, Paragon trusted Infor," the suit states. "Paragon

would not have agreed to license PLM8 from Infor without these representations."But as it

turned out, "PLM8 is not document management software," and after the deal was signed an

Infor representative said as much, Paragon attorneys wrote.

PLM8, which is also listed as Infor10 PLM Discrete on Infor's website, is described as product

lifecycle management software aimed at companies that manufacture complex goods. Among

other capabilities, it includes a central data repository for "capturing, sharing, managing,

tracking, and storing documents, tasks, and product information," the site states. However, after a

number of requests from Paragon, Infor could not provide any customer references or cite any

instances where PLM8 was being used solely for document management, according to the suit.

Paragon "could not even view its documents" in the system, it adds. Infor created a patch that

converted Word, PowerPoint and Excel documents into PDF format, which made them readable.

However, this fix "added multiple steps for viewing documents, which makes its use within

Paragon's business structure -- that requires multiple individuals to review, potentially modify,

approve and execute most documents -- totally impracticable."Paragon has also had consistent

difficulties printing documents through PLM8, despite "attempted cures" by Infor, it adds. One

of those involved embedding Oracle software into the PLM8 code, according to the suit.

Infor Visual

"Instead of fixing PLM8 to make it print reliably, Infor's recommended solution is for Paragon to

change its business practices," it adds. "According to Infor, Paragon needs to use few colors and

few charts in its documents, create shorter documents generally and print documents less

frequently."Finally, PLM8 "cannot, in any regard, work with Visio files," the suit claims.Paragon

never would have licensed the "virtually useless" software if it had known of its limitations, it

adds.The company is suing Infor for breach of contract, unjust enrichment, fraud and negligence.

It is demanding Infor return fees it paid for related software licenses and services, as well as

punitive damages.

8. RECOMMENDATIONS: Although overall performance wise INFOR visual scored less, when the cost along with

overall implementation time is considered INFOR trumps SAP for small and medium

enterprise business thus, INFOR VISUAL should focus on SME’s and become efficient in

various sectors of SME’s. The added advantage is that the SME sectors have less ERP

players compared to large enterprise players.

Strength of INFOR lies in Quality management where it beats even the big player SAP , thus

instead of trying to gain overall strength INFOR must focus on improving Quality

management related process and target and gain market share in enterprises which

specifically require solution on quality management. However, weakness lays in process

manufacturing management thus a serious outlook or perhaps resurrecting and BPR is needed

in this area, this would be priority 2 as it is important to gain market share to gain reputation

thus business. Therefore priority one would be to exploit its strength and priority two would

be to restructure the weakness.

According to PC world magazine the top 10 world’s biggest failures have been due to poor

timeline planning where even the big players like Oracle and SAP have failed. Coincidently

INFOR VISUAL’s strength has been its timeline efficiency. With this strength and priority

one dealt with INFOR can start capturing beyond the SME business and challenge the big

players.

Infor moved their flagship SyteLine product to the cloud in October of 2010. Of their 70,000

customers, mostly manufacturers, 800 have put some of their solutions in the cloud. Infor

takes pride in the flexibility of their .NET architecture and their ability to serve mixed-mode

Infor Visual

manufacturers. In future releases, Infor plans to expand multi-site capabilities, and expand

their mobile applications with INFOR VISUAL as one of them. Since the cloud ERP is still

in its very initial stages all players including the big one’s have a leveled advantage. INFOR

must move quickly to leverage this and upgrade their existing customers so in order to gain

reputation thus customers.

Infor Visual

9. REFERENCES 1. Computer Weekly website

2. ERP Evaluation company resources

3. PC world -

http://www.pcworld.com/article/246647/10_biggest_erp_software_failures_of_2011.html

4. PC World -http://www.pcworld.com/article/237746/article.html

5. http://go.infor.com/visual/functional/manufacturing/

6. http://go.infor.com/visual/functional/production_scheduling/

7. http://www.infor.com/

8. http://www.glassdoor.com/Reviews/Infor-Global-Reviews-E15375.htm

9. http://www.infor.com/product_summary/erp/visual/

10. http://www.clresearch.com/research/detail.cfm?guid=E07BBB4E-3048-79ED-996A-

A6F6D1242D1F

11. http://www.visualnuggets.com/visual_nuggets/odds-ends/

12. http://www.infor.com/customers/inforerp/

report on infor visual

Technology