report on situation analysis to identify skills … · 2021. 6. 9. · field work conveniently...
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The United Republic of Tanzania
MINISTRY OF HEALTH, COMMUNITY DEVELOPMENT GENDER
CHILDREN ELDERLY AND CHILDREN
REPORT ON SITUATION ANALYSIS TO
IDENTIFY SKILLS DEMANDS IN FIRST AID
TRAINING AND SERVICES
Department of Human Resource Development
University of Dodoma,
Facult of Social Science in Community
Development,
Building No. 11,
P. O. Box 743,
40478 DODOMA. Telegrams.. “AFYA”, DODOMA
Telephone: + 255 026 2323267
July, 2017
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EXECUTIVE SUMMARY
Introduction
Ministry of Health, Community Development, Gender, Elderly and Children
(MoHCDGEC) in collaboration with Tanzania Red Cross Society (TRCS) and
Vocational Education Training Authority (VETA), conducted a consultative
stakeholders meeting held on 27th April 2017 at Regency Park hotel with financial
support from TRCS. This is a response to the felt need of TRCS to standardize and
formalize its first Aid training. In the same line, Tanzania Red Cross Society was in
the process of updating its First Aid curriculum with the intention that the courses to
be recognized and being regulated by relevant Government Authority.
Through consultation meeting between TRCS and MOHCDGEC, VETA as a
training Authority was seen as an appropriate regulatory body due to the nature of
the First Aid training. The stake holders meeting involved representatives from
MoHCDGEC, TRCS, VETA, Fire and Rescue Brigade and National Institute of
Transport (NIT). This meeting was the initial step which provided the opportunity
for the institutions and key stakeholders to share experience and came up with better
and common understanding of the requirements to be fulfilled for the process to be
achieved successfully.
Methodology
Desk review:
This situation analysis was conducted by means of desk review such as International
Federation of the Red Cross Societies and Red Crescent Societies of 2016, the
Occupational Health and Safety Act 2003 and The Public Health Act 2009. Review
of secondary data included reports on first aid training from TRCS and VETA
Centres Registration and Accreditation Guidelines.
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The Survey
Field work conveniently sampled nine (9) regions for survey. The regions were Dar
es Salaam, Arusha, Morogoro, Tanga, Mwanza, Dodoma, Shinyanga, Mbeya and
Kilimanjaro. Tools used were self-administered questionnaires for interview and
focus group discussion guides.
Issues assessed were admission criteria, studies duration, assessment, certification
and competencies required for first aid training. The study also looked on challenges
regarding training and first aid services.
Findings
Findings from the situation analysis revealed that, first aid training is being
conducted in most formal sector organizations compared to informal sector and the
entire community. Despite of these trainings, curricula used not updated and
standardized and duration of training varies from one organization to another. Also,
there is no standard certifications for both trainers or trainees. However, Tanzania
Red Cross Society is known by most respondents as one of the prominent provider
of first aid training in the country. First aid training has been rated important to be
provided to individuals, professionals, formal and informal organizations. Similarly,
respondents mentioned suggested technical knowledge, skills and behavioral
needed in the provision of first aid services as shown in Appendices 3-5.
Recommendations
It is recommended that first aid trainings to be formalized in terms of registration of
institutions providing training, accreditation of courses so that recognized
certification can be offered. It it is also recommended that the Government should
draw up a policy guidelines for implementing first aid training to key groups such as
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drivers, formal and informal sector operators. It is also recommended that, VETA
should establish a Trade Advisory Committee for health sector so as to
accommodate first aid training in the national vocational qualifications framework.
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Table of Contents
EXECUTIVE SUMMARY .................................................................................................................................. 2 Table of Contents ............................................................................................................................................. 5 List of Tables .................................................................................................................................................... 6 List of Figures ................................................................................................................................................... 7 List of Appendices ............................................................................................................................................ 7 ACKNOWLEDGEMENT ................................................................................................................................... 8 GLOSSARY .................................................................................................................................................... 10 LIST OF ABREVIATIONS ............................................................................................................................... 12 CHAPTER ONE: INTRODUCTION ................................................................................................................ 13 1.1 Background ........................................................................................................................................ 13 1.2 Rationale ............................................................................................................................................ 15 1.3 Objectives of the Situation Analysis .................................................................................................. 17 1.3.1 Main Objective ............................................................................................................................... 17 1.3.2 Specific Objectives ........................................................................................................................ 17 1.3.2.1 To Explore views of the stakeholders on the current situation regarding first aid training and
services; 17 1.3.2.2 To assess the demand of first aid training and services among employers, employers and
community; .................................................................................................................................................... 17 1.3.2.3 To determine competences required for first aid training and services; ........................................ 17 1.3.2.4 To Recommend resources required for effective teaching and learning first aid, and ................... 17 1.3.2.5 To ascertain the learning strength and gaps of first aid training and services pin terms of
knowledge, skills and attitude for effective delivery of first aid services. ..................................................... 17 CHAPTER TWO: LITERATURE REVIEW ................................................................................................ 18 2.1 First Aid Training and Services ......................................................................................................... 18 CHAPTER THREE: METHODOLOGY ........................................................................................................... 21 3.1 Study design ....................................................................................................................................... 21 3.2 Sample techniques and size................................................................................................................ 21 3.3 Source of Data and Method of Collection.......................................................................................... 22 3.4 Data Processing and Analysis ............................................................................................................ 22
3.6 The Validity and Reliability of Data Collected ................................................................................ 23
3.6.1 The Validity of the Data ................................................................................................................ 23
3.6.2 The Reliability of the Data ............................................................................................................ 24
3.7 Limitations ....................................................................................................................................... 24
CHAPTER FOUR: RESULTS ......................................................................................................................... 25 4.1 Documentary Review .......................................................................................................................... 25 4.2 Field Survey ........................................................................................................................................ 26 4.3 Interview questionnaires ..................................................................................................................... 26 4.4 Focus Group Discussion Guides ........................................................................................................ 26 5.0 Analysis of Field Work: Employers and Regulatory Bodies ................................................................ 27 5.1.1 Awareness on Policies, Acts and Guidelines Supporting First Aid Training and Services ........... 27 5.1.2 Implementation of Policies, Acts and Guidelines Supporting First Aid Training and Services .... 28 5.1.3 Institutions providing First Aid Training and Services .................................................................. 29
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5.1.4 Knowledge, skills and Attitude in First Aid Training and Services ............................................... 29 6.0 Analysis on Responses from Health Institutions ................................................................................. 31 6.1.1 Current Status of First Aid Tools and Equipment .......................................................................... 32 6.1.2 Skills Requirements for First Aid Training .................................................................................... 34 6.1.3 Challenges facing Health Institutions in Providing First Aid Training and Services ............................. 35
6.2 Analysis of Interview Results from Employees ................................................................................... 36 6.2.1 Employees: awareness on first aid training and services ................................................................... 36 6.3 Results from Focus Group Discussion Guide ..................................................................................... 37 6.3.1 Awareness on First Aid Training and Services from FGDs........................................................... 37 Awareness ...................................................................................................................................................... 37 6.3.2 Current Situation of the First Aid Training and Services in the Community ................................ 38 6.3.3 Suggested Knowledge, Skills and Attitude for First Aid Training and Services ........................... 39 CHAPTER FIVE: DISCUSSION AND RECOMMENDATIONS ....................................................................... 42 5.1 Discussion: Points to be expanded later (available information) ......................................................... 42
5.2 Career Path of First Aid ...................................................................................................................... 42 5.3 Challenges facing First aid training and services: Views from stakeholders ....................................... 43 5.4 Recommendations .............................................................................................................................. 43 CHAPTER SIX: CONCLUSION ...................................................................................................................... 45 COMMENTS ................................................................................................................................................... 46 BIBLIOGRAPHY ............................................................................................................................................. 47
APPENDICES ................................................................................................................................................ 48
List of Tables
Table 1: Number of Employers and Regulatory Bodies Visited by Region .................................... 27
Table 2: Awareness of Acts, Policies and Guidelines supporting first aid training and services by
Category ........................................................................................................................................... 28
Table 3: If the Mentioned Policies Effectively Implemented .......................................................... 29
Table 4: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services
by Employers and Regulators .......................................................................................................... 30
Table 5: Category of Health Institutions .......................................................................................... 31
Table 6: If first aid Training prepare Graduates to Provide First Aid Services ............................... 31
Table 7: List out essential First Aid training tools and equipment lacking in Health Training
Institutions........................................................................................................................................ 33
Table 8: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services
by Health Training Institutions ........................................................................................................ 34
Table 9: Awareness of Employees on First Aid Training and Services .......................................... 36
Table 10: Employees attended training in first aid ........................................................................ 36
Table 11: List of Institutions known to Provide First Aid Training ................................................ 37
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Table 12: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services
by Stakeholders from Informal Sector (Community) ...................................................................... 39
List of Figures
Figure 1: Current Status on First Aid Tools and Equipment for Training ....................................... 32
Figure 2: Availability of adequate human resource and expertise to use or operate available first
aid training equipment ..................................................................................................................... 32
Figure 3: Number of Drivers Attended FGD Reported to have been trained in First Aid .............. 38
List of Appendices
Appendix 1: List of Respondents in Focus Group Discussions (Informal Sector Group Operators
and Employees) ................................................................................................................................ 48
Appendix 2: List of Health Institutions Visited by Region, District, Location and Contacts ......... 49
Appendix 3: Responses from Employers and Regulators on Suggested Knowledge, Skills and
Behaviors required in First Aid........................................................................................................ 52
Appendix 4: Responses on Suggested First Aid Knowledge, Skills and Behaviors from Health
Training Institutions ......................................................................................................................... 55
Appendix 5: Response from Informal Sector Operators on Suggested Knowledge, Skills and
Behavioral Required in First Aid ..................................................................................................... 61
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ACKNOWLEDGEMENT
The success of this report on situation analysis in first aid training and services
involved different people and organizations. I wish to acknowledge Tanzania Red
Cross Society for financial support. I am grateful and appreciate the technical
support from the Vocational Education and Training Authority (VETA) in various
roles Dr. Bwire Ndazi and Mr. Enock Kibendela for their supervisory roles, Rehema
Binamungu, Stella Ndimubenya, Julius Mjelwa and Misai Msengi for their
coordination role.
My sincere gratitude to Government Ministries officials, Regional Health
Management Teams (RHMTs) and Regional Medical Officers from Regional
Referral Hospitals of the Kilimanjaro Christian Medical Centre, Mount Meru in
Arusha, Sekou Toure in Mwanza, Dodoma, Kilimanjaro, Mbeya, Morogoro,
Shinyanga and Tanga for their response during data collection. The following health
institutions are also appreciated for their positive responses during the survey:
Kairuki Hospital and Arafa Upendo Health Centre of Dar es Salaam, Kingolwira
Health Centre, Alliance One Dispensary, the Tanzania Railway Limited Dispensary
of Morogoro and Corner Dispensary of Mwanza.
Many thanks also conveyed to Principals and Academic Officers of Mbeya College
of Health Science, KCMC School of Nursing, Centre for Education Development in
Health of Arusha, Mirembe School of Nursing in Dodoma, Bugando School of
Nursing Mwanza, Tukuyu School of Nursing, Kolandoto School of Nursing and
Suye Health Institute.
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My appreciations are extended to Fire and Rescue Brigades in Dar es Salaam,
Morogoro, Shinyanga and Mwanza for their valuable information in the survey,
Occupational Health and Safety Authority Dar es Salaam, Surface Marine and
Transport Regulatory Authority, Energy Water and Utility Regulatory Authority,
Mbeya Agricultural Training Institute, Mbeya, Tanga, Moshi Regional Vocational
Training and Service Centres and Meta and KIHUMBE Vocational Training Centres
in Mbeya, Dar es Salaam Maritime Institute. Tanzania Red Cross coordinators, first
aid trainers and volunteers in Dar es Salaam, Morogoro, Dodoma, Bariadi, Moshi
and Tanga for their valuable responses.
I would like to thank the Ubungo Bus Terminal up country Bus Drivers, daladala
Drivers, bodaboda, and bajaj operators, Fishermen of Tanga and Mwanza, Mama
and Baba Lishe House maids and members of the community who participated
interviews and focus group discussions.
Special thanks to Vermand Ndementria, Dr. Hamis Msengi, Vumilia Mmari, Alice
Mwandu and Raphael Munohi from Ministry of Health Community Development
Gender Elderly and Children for their technical inputs and coordination. I would like
to thank Mr. Dollar Kusenge from National Institute of Transport and Dr. Ijumaa
Mkwazu from Muhimbili Orthopaedic Institute also for their technical inputs. Last
but not least, I would like to thank the Tanzania Red Cross Society staff namely Ms.
Lucy Swai and Kheri Issa for their coordination.
Dr. Otilia F. Gowelle
Director of Human Resource Development
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GLOSSARY
Accreditation Is the act of granting credit or recognition, especially
to an education institute that maintain or meets a
general standard of quality
Airway management The process of ensuring that a casualty’s airway
remains open and clear
Bajaji: Is a term used to describe tricycle business
Bodaboda: Is a term used to describe motorcyclists transport
business
Cardiopulmonary
Resuscitation:
Techniques of providing artificial ventilations and
chest compressions to a casualty who is not breathing
and does not have a pulse. Also known as CPR
Competency: A measure of knowledge, skills and attitude required
in a job position
Community: Is a group of people based on common values and
norms, living within a geographically defined area and
share a common language, culture and values.
Daladala: Is a term used to describe town buses
First aid Immediate care given to injured or suddenly ill person.
First aid does not take the place of proper medical
treatment. It consists only of furnishing temporary
assistance until competent medical care, if needed, is
obtained, or until the chance for recovery without
medical care is assured
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First aider A person who has been trained to provide first aid
services.
Good Samaritan
Laws:
Laws that are designed to offer protections for people
who deliver voluntary emergency care. Most
Commonwealth Countries use Laws of Torts.
Mama/Baba Lishe:
Is a term used to describe food vendors in most urban
and rural areas
Occupational
Analysis
An analysis of the duties, tasks, skills and attitudes
required of people in a certain job
Trainer A person responsible in providing training in first aid
Volunteer A person who voluntarily provides first aid to the
community
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LIST OF ABREVIATIONS
BLS Basic life support
AED External defibrillator
CBFA Community Basic First Aid
CPR Cardio-pulmonary resuscitation
CVD Cardio Vascular Diseases
EMS Emergency Medical Care
EWURA Energy Water and Utility Regulatory Agency
FA First Aid
FGD Focus Group Discussion
IFRC International Federation of the Red Cross
Societies and Red Crescent Societies
IPS Infection Preventive Control
KCMC Kilimanjaro Christian Medical Centre
MOHCDGEC Ministry of Health Community Development
Gender Elderly and Children
MOI Muhimbili Orthopaedic Institute
MUHAS
Muhimbili University of Health and Allied
Sciences
NACTE
National Accreditation Council for Technical
Education
NGO Non-Governmental Organizations
NS National Society
NVTC National Vocational Training Centre
NVTD National Vocational Training Division
NVQ National Vocational Qualifications
OHCA Out-of-hospital cardiac arrest
OSHA Occupational Safety and Health Agency
OUS Occupational Unit Standards
RHMT Regional Health Management Team
RRH Regional Referral Hospital
SPSS Statistical Package for Social Science
SUMATRA Surface Marine Transport Regulatory Authority
TCU Tanzania Commission for Universities
TRCS Tanzania Red Cross Society
VET Vocational Education and Training
VTC Vocational Training Centre
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CHAPTER ONE: INTRODUCTION
1.1 Background
Good health is an important element required for national development, poverty
alleviation and other health gains needed by all Tanzanians. To achieve this, the
Government emphasizes on delivery of equitable and quality preventive, primitive,
curative and rehabilitative health services at all levels. In view of this, the
MOHCDGEC in collaboration with other stakeholders, has seen the importance of
strengthening first aid training and services in the country.
Red Cross and Red Crescent Societies are the major first aid providers in the world1.
This started at Solferino Italy when first aid was given to the wounded soldiers, the
sick and injured without discrimination in the 21st Century. The International
Federation of Red Cross and Red Crescent Societies (IFRC)2 reaffirms its
commitment to first aid within the changing context to the global health. The
mission of International Federation is to improve the lives of vulnerable people by
mobilizing the power of humanity3
The IFRC has been the world’s leading first aid trainer and provider for more than
150 years. In 2014, over 15 million were trained world wide by 116 societies. With
continuing population growth, first aid technics and services are more in demands
than ever before. In many instances, immediate access to health facilities is not
available and individuals or a community needs to be able to help themselves before
1 1 Report on the First Aid Education European Network, Geneva 4-7, 2006
2 International Federation of Red Cross and Red Crescent Societies: International First Aid and Resuscitation
guidelines 2016, Geneva
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emergencies medical care providers’ arrival. It is important that everyone is able to
give emergency care at any time both at home and at work. To increase the chances
of improving the condition of, or saving the life of an injured or ill person, it is
important to give the right kind of assistance.
Accidents and injuries continue to be an important cause of morbidity, disability and
mortality globally. Statistics shows that, falls are the most common accident, which
can cause serious injury at any time of life. The risk increases with age. In 1998,
about 5.8 million people (97.9 per 100,000 inhabitants) died of injuries worldwide,
and injuries caused 16% of the global burden of disease4. Around the world, almost
16 000 people die from injuries every day. For every person who dies of injuries,
several thousand injured persons survive, but many of them are left with permanent
disabling after-effects. According to the World Health Organization, domestic
accidents affect all age groups but are the primary cause of child mortality in
developed countries. Across the European Union, patients with accidents and
injuries spent a total of 52.5 million days in hospital in 20165. More women than
men over the age of 65 die as the result of accidents in the home, 80% of accidents
occur in domestic settings6.
In Africa, the number of road traffic injuries and deaths have been increasing over
the last three decades7 ; 2010. According to the 20158global status report on road
4 http://ec.europa.eu/eurostat/statistics-explained/index.php/Accidents_and_injuries_statistics
5 http://ec.europa.eu/eurostat/statistics-explained/index.php/Accidents_and_injuries_statistics
6 ibid
7 Status report on road safety in countries of the WHO African region 2009, Brazzaville, WHO Office for Africa
8 Global Status report on Road Safety by WHO 2015
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safety, the WHO African region had the highest rate of fatalities from road traffic
injuries worldwide at 26.6 per 1,000population for the year 2013910.
Report by the Tanzania Police Force on accidents caused by vehicles often lead to
death, injury, loss and damage to property. In 2015, a total of 8,777 major traffic
cases were reported nationwide compared to 15,420 cases in 2014. The reported
fatal accidents were 2,909 accidents in 2015 compared with 3,106 reported in 2014.
This is a decrease of 197 accidents or 6.3 percent. Moreover, a total of 3,574 deaths
occurred in 2015 compared to 3,857 deaths which occurred in 2014. This is a
decrease of 283 deaths or 7.3 percent. The total of 9,993 persons were injured in
2015 compared to 15,230 people who were injured in 2014. This is a decrease of
5,237 casualties or 34.4 percent.
The Tanzania practice regarding first aid trainings, curricula used not updated and
standardized and duration of training varies from one organization to another. Also,
certification of training not standard to either trainers or trainees. Moreover,
institutions providing first aid training are neither registered nor accredited by
relevant regulatory authority. Since MOHCDGEC sees the importance of officiating
first aid training and services, is to improve quality of preventive and curative health
services.
1.2 Rationale
First aid is an immediate help provided to sick or injuries person until professional
help arrives. It is concerned not only with physical injury or illness but also with
9 Ibid
10 Global Status Report on Road Safety 2015 Geneva: World Health Organization 2015
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other initial care which includes psychosocial support for people suffering emotional
distress caused by experiencing or witnessing a traumatic event11.
The Tanzania Public Health Act of 2009 section 6 paragraph 163 stipulates on all
institutions to operate or manage a school or any other similar institution when it is
satisfied that there are provision of first aid services among others.
The Occupational Health and Safety Act of 2003 Part V Section 58 paragraph 59
directs all work places to ensure availability of trained first aider from a recognized
institution who will be readily available during working hours. The same act also
directs on availability of first aid boxes.
World Health Organization of 2006, emphasizes the importance of providing the
right training to the right people, to create an effective workforce for health care
delivery. Study conducted by the Muhimbili Orthopaedic Institute (MOI) indicates
only 73/4665 (2%) of the victims received some form of management at the crash
site from good Samaritans. Management offered was splinting of fractures using
pieces of wood, compression dressing to arrest bleeding using victim's clothes.
85/1694 (5%) of the victims who used ambulances to hospital did receive some form
of management. Management offered in ambulance was intravenous line
established, fluid administered and compression dressing to arrest bleeding using
bandages. Those who used other means of transport to hospital didn't receive any
management en route12. This study recommends hospital care to be strengthening in
order to achieve intended results taking into consideration that ambulances are
available mostly in urban areas.
11 Report on the First Aid Education European Network, Geneva 4-7 October, 2006
12 Muhimbili Orthopaedic Institute (MOI), Dar es Salaam, Tanzania
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With change of technology and lifestyle, illnesses and accidents has increased which
calls for more requirements for standardized, well-coordinated and regulated first aid
training and services.
1.3 Objectives of the Situation Analysis
1.3.1 Main Objective
The main objective was to assess first aid training needs and services in Tanzania in
order to inform the development of standardized competence based curricula.
1.3.2 Specific Objectives
1.3.2.1 To Explore views of the stakeholders on the current situation
regarding first aid training and services;
1.3.2.2 To assess the demand of first aid training and services among
employers, employers and community;
1.3.2.3 To determine competences required for first aid training and
services;
1.3.2.4 To Recommend resources required for effective teaching and
learning first aid, and
1.3.2.5 To ascertain the learning strength and gaps of first aid training
and services pin terms of knowledge, skills and attitude for effective
delivery of first aid services.
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CHAPTER TWO: LITERATURE REVIEW
2.1 First Aid Training and Services
First aid interventions seek to “preserve life, alleviate suffering, prevent further
illness or injury, and promote recovery13”. Whilst trained volunteers are expected to
respond, the purpose of educating the public is to develop their knowledge, skills
and attitude to respond in an emergency. It should therefore be the purpose of all
first aid education, no matter who the learners are, to equip them to recognize, assess
and prioritize the need for first aid; provide care using appropriate competencies, i.e.
first aid knowledge, skills, attitude and recognize limitations and seek additional
care when needed.
Educational foundations for first aid competencies encompass knowledge
(awareness of signs and symptoms of the ill or injured person, risks to self and
others from the environment, and evidence-based first aid treatments), skills
(appropriate psychomotor responses to address injury or illness, such as opening an
airway or applying direct pressure on bleeding), and behaviors (series of responses
to an emergency that indicate an awareness to the situation and a willingness to act,
including: – early recognition in identifying emergencies and assessing risks; –
gaining additional help if needed, and providing appropriate care using knowledge
and skills; – accessing additional help by participating in the system of emergency
response to the best of their abilities; – supporting recovery)14.
13 Nielsen: Doubled Survival from Out of Hospital Cardiac Arrest in a Rural Community in North-Norway, 2011 pp
124
14 IFRC: International First Aid and Resuscitation Guidelines 2016
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The International Federation of Red Cross and Red Crescent Societies (IFRC) has
been the world’s leading first aid trainer and provider for more than 150 years. In
2014, over 15 million people were trained worldwide by 116 National Societies.
First aid skills should be accessible to all as a vital humanitarian act that empowers
people to save lives and helps for recovery from sudden illness or injury.
In Tanzania, there are policies, guidelines and laws which stipulates the existence of
first aid training and services to serve life of citizens. Such policies and laws are
Occupational Health and Safety Act of 2003 and the Public Health Act of 2009.
Study conducted by the Muhimbili Orthopaedic Institute (MOI) indicates only
73/4665 (2%) of the victims received some form of management at the crash site
from good Samaritans. Management offered was splinting of fractures using pieces
of wood, compression dressing to arrest bleeding using victim's clothes. 85/1694
(5%) of the victims who used ambulances to hospital did receive some form of
management. Management offered in ambulance was intravenous line established,
fluid administered and compression dressing to arrest bleeding using bandages.
Those who used other means of transport to hospital didn't receive any management
en route15. This study recommends pre hospital care to be strengthening in order to
achieve intended results taking into consideration that ambulances are available
mostly in urban areas.
In Tanzania first Aid training and services are offered by health institutions, non-
governmental organizations and Tanzania Red Cross Society. The Society has been
the main provider of first aid training and services for a long time in the country.
15 Muhimbili Orthopaedic Institute (MOI) 2016, Dar es Salaam, Tanzania
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TRCS provides community basic first aid (CBFA) training during preparedness and
disaster and first aid training at work places.
The Vocational Education and Training Act No. 1 of 1994 mandates VETA to
register Vocational Education and Training Institutions and accredit their
programmes to fit in the National Vocational Qualifications Framework and approve
vocational skills short courses in order to be awarded a recognized certificate. The
First Aid Training programmes are mainly offered as short courses whereby VETA
as government authority mandated for regulating such kind of courses.
Despite of the availability of policies and laws by the Government; studies and
research reports, has shown that first aid training and services are not given the
appropriate priority as compared to the demand.
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CHAPTER THREE: METHODOLOGY
3.1 Study design
The study involved descriptive design following a qualitative approach (survey). A
survey was deployed in order to explore the current situation regarding first aid
training and services in Tanzania in order to inform the development of a
competence based curricula. The qualitative approach included field visits in nine
convenient sampled regions to meet stakeholders who were Employers, Health
Training institutions, companies, employees, Government agencies and community
members. The qualitative approach included desk review in order to get vast
information regarding first aid training and services. Data collection tools included
self-administered and interview questionnaires, and focus group discussion guides
which were developed jointly by members from MOHCDGEC, Fire and Rescue
Brigade, MOI, NIT, VETA and TRCS.
3.2 Sample techniques and size
The survey sampled thirty one percent of 27 regions of Tanzania mainland which is
nine (9) regions. The regions were selected from five Zones (Northern, Lake,
Central, Southern and Eastern). The regions were Dar es Salaam, Morogoro,
Dodoma, Shinyanga, Arusha, Tanga, Mwanza, Mbeya and Kilimanjaro which were
selected conveniently.
A sample of 1210 respondents was drawn from different sectors/industries in the
nine regions. These sectors include Transport (Road, Railway and Marine),
Hospitality and Tourism (Hotels and Restaurants, Mountain Climbing, Domestic),
Agriculture, Fishery, Service providers (Regulatory Bodies/Employers/Institutions,
RHMT, Health facilities, TRCS branches, Health Training Institutions, Schools,
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Sports, Orphanage and Elderly Centres, Market Places, Food Vendors Services and
community members.
3.3 Source of Data and Method of Collection
Two sources of information for this situation analysis was used. The first was desk
review which included review of policies, guidelines, reports, study reports and
stakeholders’ documents to obtain information. The second source was field visits
which included administered three types of questionnaires: self-administered
questionnaires were sent to regulators and policy makers, employers and employees
to get information on policies and guidelines regarding first aid, current status of
first aid training and services. Questionnaire for interviews was administered to
employees and local leaders, trainers and employers on awareness on first aid
training and services and their participation in first aid training and services. Focus
group discussion guide was administered to first aid trainers and volunteers,
upcountry and town Buses drivers, motorcycle and tricycle riders, food vendors,
market vendors, pedestrians and household members on awareness on first aid and
status of training and services provision,
The selected were due to nature of their work and they are prone to accidents and
emergency illnesses. Similarity, they are expected to access first aid training and
provision of services.
3.4 Data Processing and Analysis
Qualitative data from the documentary review were analyzed using qualitative
thematic approach addressed first aid training and services. Extraction of data were
from original documents using the documentary review tools and the data extracted
focused on documented first aid training and services.
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The data entry and analysis was performed using Statistical Package for Social
Sciences software package (SPSS) to provide various descriptive statistics such as
frequency distribution tables, pie and bar charts. Qualitative data which was
obtained from collected information was summarized to generate profiles of the
respondents. Another level of analysis was the interpretation of the findings on the
required competencies, technical and behavioral skills as per MOHCDGEC and
VETA:
• first aid competences;
• technological requirements (first aid equipment and supplies) for the
cadre‘s roles;
• challenges facing first aiders and trainers
• expansion prospects;
• identified the strengths and weaknesses in the modes of delivery of the
training programmes;
• suggested the teaching and learning standards;
• provided the Training objectives and entering behavior of students;
• provided the views onto these items from all the key stakeholders
including employers, trainers, professional bodies and associations, the
society and the MAs/CHWs and PSWs themselves.
3.6 The Validity and Reliability of Data Collected
3.6.1 The Validity of the Data
Validity refers to the ability of the research study to measure what it claims to
measure (Churchill & Brown, 2006). Thus, validity is a measure of any kind that
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measure all of that is supposed to measured. Therefore, to ensure the validity of the
data to be collected, pilot study was carried out for tools pre-testing in order to
ensure the understandability of the questions and correct any misconceptions that
might appear.
3.6.2 The Reliability of the Data
Reliability is the ability to obtain similar results by measuring an object, trait or
construct with an independent but comparable measurer (Churchill & Brown, 2006).
In this situation analysis, the internal consistency of the scale was obtained by
computing the Cronbach Alpha coefficient of reliability which is 0.76 and according
to George and Malley (2003) the Cronbach’s Alpha should not be less than 0.7 in
order for the data to be acceptable for further references. Therefore, the data for the
current study are reliable due to the fact that the calculated value is above 0.7.
3.7 Limitations
The survey team faced some challenges during contacting some respondents as they
felt that they did not have time either to be interviewed or fill in questionnaires.
Some focus group discussions had to be rearranged as turn up was not sufficient.
Hence more time were spent to collect the questionnaire or hold another focus group
discussions.
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CHAPTER FOUR: RESULTS
The following findings were generated from documentary review, questionnaires
and focus group discussion guide. The findings are displayed in descriptive form,
graphic and tables indicating the findings from documentary review, questionnaires
and focus group discussion guide from the field against a specific theme.
Descriptive presentation from documentary review was used, tables and graphs have
been used to analyze responses from field work. Specific questions were used across
multiple stakeholder categories (i.e. a similar interview question about awareness on
first aid training and services). Tables were titled according to the major themes in
questionnaires and focus group discussion guides.
4.1 Documentary Review
The following results were generated from documentary review. The results are
presented in a descriptive form indicating the findings in relation to first aid training
and services: existence and legal framework themes. Documentary reviewed
included the Tanzania Public Health Act of 2009, Occupational and Safety Act of
2003, International Federation of Red Cross and Red Crescent (IFRC) first aid
guidelines of 2016 which revealed the history and importance of first aid training
and services. Also, the documents directs that in any workplace and in gatherings of
more than 100 people there must be trained first aiders and availability of first aid
kits. IFRC guideline informs that injuries and acute illnesses originate at domestic,
workplace, roads, public gatherings and institutions are not managed properly. This
finding is supported by a study conducted by MOI in 201616 which indicates that
16 Ibid.
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only 73/4665 (2%) of the victims received some form of management at the crash
site from good Samaritans.
4.2 Field Survey
The field survey used self-administered questionnaires to regulatory bodies
(EWURA, SUMATRA, and OSHA) and employers (RHMT, Industries, non-
government institutions, parastatal organizations, health facilities, health training
institutions), refer Table 1. The themes of the questionnaire for the groups included:
awareness on acts and policies supporting first aid training and services, institutions
that providing first aid training and services and required knowledge, skills and
attitudes for first aiders and challenges and recommendations regarding provision of
first aid training and services.
4.3 Interview questionnaires
Interview questionnaires were used to interview employees (teachers, first aid
trainers, government employees and private sector). The themes of the questionnaire
for the groups included: awareness on access to first aid training and services,
awareness on first aid equipment and supplies and awareness on existence of first
aid training and services; duration, required knowledge, skills and attitudes for first
aiders and challenges and recommendations regarding provision of first aid training
and services.
4.4 Focus Group Discussion Guides
Focus group discussion guides were used to collect information from drivers,
motorcycles and tricycle riders, food vendors, market vendors and community
members). The themes of the questionnaire for the groups included: awareness first
aid training and services, existence of first aid training and services; duration,
Page 27 of 64
required knowledge, skills and attitudes for first aiders and challenges and
recommendations regarding provision of first aid training and services. Findings
from field survey are presented in tables and graphs. Themes were used differently
according to the category of the respondent.
5.0 Analysis of Field Work: Employers and Regulatory Bodies
Table 1: Number of Employers and Regulatory Bodies Visited by Region
Region
Category
Total
%
Cumulative
Percent
Government
Ministry/Departm
ent
Agency/Authority/Publi
c Corporation
Private Compa
ny
Non-Governm
ental Organiza
tion
Regulatory Body
Institution/Association
Dar es Salaam
0 3 3 0 9 15 30 30
Mbeya 4 2 2 1 0 9 18 48
Kilimanjaro 3 0 2 2 1 8 16 64
Tanga 1 0 2 2 2 7 14 78
Shinyanga 1 0 1 1 0 3 6 84
Arusha 0 0 0 0 3 3 6 90
Morogoro 2 1 0 0 0 3 6 96
Mwanza 1 0 0 0 0 1 2 98
Dodoma 0 0 0 1 0 1 2 100
Total 12 6 10 7 15 50 100
5.1.1 Awareness on Policies, Acts and Guidelines Supporting First Aid
Training and Services
Findings on awareness of policies, acts and guidelines supporting first aid training
and services shows that among 50 respondents, 24 (48%) reported to be aware of
policies, acts and guidelines supporting first aid training and services in the country.
The remaining 26 (52%) were not aware.
Page 28 of 64
Table 2: Awareness of Acts, Policies and Guidelines supporting first aid training and services by Category
Category Response on Awareness Total Percent
YES NO
Government Ministry/Department
5 7 12 24%
Agency/Authority/Public Corporation
2 4 6 12%
Private Company 4 6 10 20%
Non-Governmental Organization
4 3 7 14%
Regulatory Body Institution/Association
9 6 15 30%
Total 24 26 50 100%
Percent 48% 52% 100%
Further, respondents were asked to mention the existing policies, acts and guidelines
supporting first aid in the Country. The following were the responses
1. The Occupational Health and Safety Act, 2003.
2. The Public Health Act of 2009
3. The Tanzania Atomic Energy Act.
4. IFRC guidelines of 2016
5.1.2 Implementation of Policies, Acts and Guidelines Supporting First Aid
Training and Services
Despite of being aware of the availability of policies, acts and guidelines supporting first aid,
among 50 respondents, 23 (46 percent) expressed their opinions that the policies, acts and
guidelines are not effectively implemented.
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Table 3: If the Mentioned Policies Effectively Implemented
Category
Are the mentioned Policies effectively implemented Total
YES NO Not stated
Government Ministry/Department
5 5 2 12
Agency/Authority/Public Corporation
3 3 0 6
Private Company 3 5 2 10
Non-Governmental Organization
3 2 2 7
Regulatory Body Institution/Association
5 8 2 15
Total 19 23 8 50
Percent 38% 46% 16% 100%
5.1.3 Institutions providing First Aid Training and Services
Respondents were also asked to mention the known institutions which provides first
aid training and services, The mentioned institutions were: Tanzania Red Cross
Society (TRCS), Occupational Safety and Health Administration (OSHA), Fire and
Rescue Brigade, Muhimbili University of Health & Allied Sciences (MUHAS),
Kilimanjaro Christian Medical Centre (KCMC), Bugando Schools of Nursing,
Kolandoto College of Nursing, Mirembe School of Nursing, Kahama School of
Nursing, First Aid Africa, World Vision and the Tanzania Railway Limited
Dispensary
5.1.4 Knowledge, skills and Attitude in First Aid Training and Services
Respondents mentioned important factors for first aid training and services being
knowledge, skills and attitude. See details in Appendix 3. According to their
experiences with the cadre and variation of their needs for competencies are
presented separately in each category.
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Table 4: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services by
Employers and Regulators
Knowledge and Skills Attitude/Behaviors
1. Fire Management 2. Trauma Management 3. Providing first aid for poison affected victims 4. Drowning Management 5. Ability to conduct an initial casualty assessment 6. Bleeding management 7. Skills in Cardio Pulmonary Recitation 8. Management of chocking 9. How to receive and handle an emergency patient 10. How to make triage 11. Knowledge on how to use the first aid tools 12. How to attend the victim of food poisoning 13. How to examine and treat victims 14. How to attend a person who is too drunk 15. First AID to a customer whom his/drink has been
poisoned with drugs 16. How to do cardiac massage. 17. How to arrest bleeding 18. How to attend a fainted person 19. How to mobilize a broken limb 20. How to secure airway 21. How to manage shock 22. Knowledge on anatomy & physiology 23. Ability to analyze victims` needs 24. Ability to use First Aid tools 25. Precaution when delivering first Aid services 26. Wound dressing skills 27. Ability to cope with the environment in which
service is provided. 28. to build behavior of helping the injured, 29. Medical knowledge 30. Ability to attend accidents involving fire of different
type 31. Ability to attend accidents involving suffocating at
work places 32. Ability to attend injuries of different types 33. Ability to attend accidents involving burns due to
chemicals and acids 34. Skills on basic health and safety requirements in
provision of first aid 35. Ability to conduct initial casualties assessments 36. Skills on providing first aid for people with Cardio
1. Humanity & Hospitality
2. Quick and fast to react,
3. Sensitivity & awareness
4. Ability and willingness to help
5. Sympathetic & Facilitator
6. Tolerant in service provision
7. Sharp minded in decision making
8. Active and coordinated in acting
9. Quick to respond 10. Efficient, calm,
courageous and confident
11. Committed, motivated& readiness attitude
12. Cultural awareness and respectful
13. Self-discipline 14. Counselor& guider 15. Harmony and
kindness 16. To generate habit
for blood donation 17. Ability to keep the
secrets of the victims
18. Able to console the victim
19. attention to details 20. Flexible 21. Reliable
Page 31 of 64
Vascular Diseases 37. Knowledge and skills on handling first aid in
petroleum and natural gas industry 38. Understanding types of emergencies that might
occurs in specific environment 39. Responsibility to take care on own safety 40. Ability to counsel and guide casualties
6.0 Analysis on Responses from Health Institutions
The survey covered a total number of 67 Health Institutions, among them, 56 (84%)
were directly related to health including training.
Table 5: Category of Health Institutions
Valid Frequency Percent Valid
Percent
Cumulative
Percent
Health Institutions 56 83.6 83.6 83.6
Other Training Institution
(Non Health Institutions) 10 14.9 14.9 98.5
Community Organizations 1 1.5 1.5 100.0
Total 67 100.0 100.0
Respondents were asked if training had ever prepared their graduates to be able to
provide first aid services adequately. 61% of them replied as training to have been
prepared their graduates as shown in Table 6.
Table 6: If first aid Training prepare Graduates to Provide First Aid Services
Valid Frequency Percent Valid
Percent
Cumulative
Percent
YES 41 61.2 61.2 61.2
NO 10 14.9 14.9 76.1
don`t know 8 11.9 11.9 88.1
not stated 8 11.9 11.9 100.0
Total 67 100.0 100.0
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6.1.1 Current Status of First Aid Tools and Equipment
During the survey, three questions were asked to Health Training Institutions on
resources requirements for learning and teaching first aid and results revealed Health
Training Institutions lacks enough tools and equipment for first aid training and
services as 52 of them said HTI don’t have enough tools and equipment for first aid
training as shown in Figure 1 and 2.
Figure 1: Current Status on First Aid Tools and Equipment for Training
22%
78%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Have tools andequipment
Have no tools andequipment
Survey results also showed 62% of HTI said they do not have adequate tools and
equipment for first aid training and services.
Figure 2: Availability of adequate human resource and expertise to use or operate available first aid
training
equipment
Page 33 of 64
Have Enough Human Resource
38%
No enough Human Resource
62%
Table 7 indicates list of tools and equipment required for first aid training and
services. This response is from 24 respondents out of 40 health training institutions
contacted.
Table 7: List out essential First Aid training tools and equipment lacking in Health Training Institutions
Valid Frequency Percent
Not response 16 24%
1. First aid kit 1 1%
1. Portable ultrasound and x-ray 1 1%
1.Bronchures and leaflets, 2.Different human body modules,3.Stretchers,4.Emergence machineries
1 1%
1.Cardiac defibrilator,2.Chest tube for emergency thoracastomy,3.Portable x-ray machine for emergency use, 4.,Equipments for immobilization,5.Oxygen machines
1 1%
1.CPR machine,2.Ambu badge 1 1%
1.CPR toys, 2.Mouth shield for direct method of artificial respiration, 3.Equipment for artificial pump,4.Flip chart stand for the training
1 1%
1.CPR training supplies, 2.First aid manual 1 1%
1.Dames for CPR,2.Skeleton,3.Protective gears, 4.Industrial first aid kits
1 1%
1. EGG machine - Portable, 2.Emergency drugs and life serving drugs (Some), 3.Demonstration equipment and tools, 4. First aid Guidelines, posters or brochures
1 1%
1.First aid box with all necessary drugs, 2.Recipiratory equipments,4.Stretchers
1 1%
1.First aid kit, 2.Stretcher and triangular bandages 1 1%
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1.First aid kit,2.Blood Pressure machine 1 1%
1.Intubation machine,2.Defibrillators,3.Portable ECG machine,4.Lack of some emergency drugs like Manuftol,5.Lack of hard bands for those with spraying
1 1%
1.Revisable first aid curriculum,2.CPR tool equipment,3.Up to date teaching aid tools like Computer, LCD's
1 1%
1.Skeleton model, 2.Ice boxes, 3.First aid box, 4.Ambu bags, 5.Tents
1 1%
1.Skeleton model, 2.Ice boxes, 3.First aid box,4.Ambu bags, 5.Ambulance and Tents
1 1%
1.Stretchers,2.Anticeptics 1 1%
1.Toy for CPR, 2.Artificial respiration mouth shields, 3.Equipment for artificial pump, 4.Flip chart stand
1 1%
1.Triangle cloths, 2.Bandage,3.Creep bandage 1 1%
1.Triangular bandages, 2.Butterfly bandages, 3.First aid mediatizes
1 1%
Blood Pressure machine 1 1%
Consumable supplies 1 1%
Human models 1 1%
Stretchers for transfer the person to the sick bay 1 1%
Total 67 100%
6.1.2 Skills Requirements for First Aid Training
The following were first aid knowledge and skills reported to be required for first aid
services.
Table 8: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services by
Health Training Institutions
Core/Technical Skills Behavioral Skills
1. Knowledge on anatomy and physiology 2. Community Basic First aid (CBFA) 3. Ability to control communicable disease for
spread disease e.g. Cholera 4. Simple pharmacology for dispensing medicines 5. Ability to control the situation 6. Ability to perform CPR 7. Ability to communicate (emergency
preparedness), 8. Ability to perform quick assessment 9. Knowledge on handling causality 10. Ability to protect him/herself from infection 11. Ability to recognize and respond to life
threatening conditions
1. A person who has sense of human being
2. Courageous and patient 3. Person who is passionate
about emergency Medicare
4. Maintain calmness, empathy & confidentiality
5. Tolerant 6. Communicator 7. Integrity 8. Counselor 9. Uses polite language
Page 35 of 64
12. Provider should have trained about first aid provision
13. Should be aware about Infection Preventive Control (IPC),4
14. Provider should know some common drugs and how to prescribe them
15. Ability to work under pressure in a team setting 16. Knowledge on Anatomy, Physiology
&Pharmacology 17. How to check vital signs 18. How to handle patients who got heart attack 19. How to handle accident 20. Ability to perform quick assessment 21. Attending person who have lost consciousness 22. Wound dressing and attending thermal wounds 23. Attending fracture cases 24. Skills on how to use first Aid Tools 25. Basic knowledge of life support 26. Skills of knowing how to do CPR 27. How to open air ways 28. Awareness on principles of first aid 29. Principles & techniques of Resuscitation 30. Able to understand the audience 31. Use clear language 32. To assist client after suffocation 33. Control bleeding 34. To conduct CPR 35. To assist mouth to mouth respiration 36. How to check the ABCD
10. Compassion 11. Humble 12. Good listener 13. Honest & Kind 14. Immediate responder 15. Prepared 16. Volunteer 17. Flexible 18. Compassion 19. Positive attitude 20. Ready to help the injured 21. Love 22. Able to keep clients
secrets 23. Facilitator 24. Willing to learn from
others 25. Should be committed 26. Faithfull 27. Sympathizer 28. Confidentiality 29. Cultural awareness
6.1.3 Challenges facing Health Institutions in Providing First Aid
Training and Services
Health Training institutions reported to be facing a number of challenges which
eventually hinders them to provide adequate first aid training and services. Appendix
6 is a list of challenges as reported by the institutions,
Page 36 of 64
6.2 Analysis of Interview Results from Employees
6.2.1 Employees: awareness on first aid training and services
Employees who were interviewed Majority 49 out of 50 (98%), responded that they
are aware of first aid training and services.
Table 9: Awareness of Employees on First Aid Training and Services
Valid Frequency Percent Valid
Percent
Cumulative
Percent
Aware 49 98.0 98.0 98.0
Not
stated 1 2.0 2.0 100.0
Total 50 100.0 100.0
Among them, 22 employees (44%) have attended first aid training. Table 10 shows
percentage of interviewed employees responded to be aware on first aid training and
services.
Table 10: Employees attended training in first aid
Valid Frequency Percent Valid Percent
Cumulative Percent
Yes 22 44.0 44.0 44.0
No 27 54.0 54.0 98.0
Not
stated 1 2.0 2.0 100.0
Total 50 100.0 100.0
Employees who responded to the interview, mentioned the following institutions
whom they know to be providing first aid training and service. The Tanzania Red
Cross Society was ranked high in provision of first aid training and services. Table
11 shows list.
Page 37 of 64
Table 11: List of Institutions known to Provide First Aid Training
Name of Organization Frequency Percent
Tanzania Red Cross Society 13 26%
Other Organizations not mentioned 11 22%
Tanganyika Plantation Company Police 8 16%
Fire and Rescue Brigade 7 14%
BONITE Bottlers Limited 3 6%
Tanzania Red Cross Society 3 6%
Hospitals 2 4%
Government Hospital 1 2%
Occupational Safety and Health Authority
1 2%
Serengeti Breweries 1 2%
Total 50 100%
6.3 Results from Focus Group Discussion Guide
This situation analysis report, compiled views and opinions from different
stakeholders in the field. Focus group discussion guide was used to drivers for up
country and town buses, food vendors, market vendors, volunteers and community
members. The themes of the focus groups discussion guide included: awareness on
first aid training and services, institutions that providing first aid training and
services, status of trained first aiders and duration and required knowledge, skills
and attitudes for first aiders and challenges and recommendations regarding
provision of first aid training and services.
6.3.1 Awareness on First Aid Training and Services from FGDs
The focus group discussion guide was administered to seven groups to get the true
picture, information and expression on first aid training and services.
Awareness
All groups which were involved in FGD indicated that they are aware of first aid
services by giving literally definition of first aid that is a service given before getting
to hospital or during disasters. It was followed by a question on which organization
Page 38 of 64
they know to be providing first aid training and services. Tanzania Red Cross
Society Security companies were mentioned.
6.3.2 Current Sstatus on First Aid Training and Services in the Community
According to respondents from the FGDs, injuries and illnesses has been occurring
in their communities and first aid services has been a provided to causalities in the
community using their own knowledge and experiences. For example, they
mentioned that if someone get a snake bite, they make a cut on the bitten side using
any available sharp instrument to squeeze out the blood to remove the poison. It is
also been observed that very few respondents who have attended any training
concerning first aid. While all of them are admitted that first aid training and
services is very important for their daily life activities. On the other hand many
respondents has given first aid service to causalities such as motorcycle accidents,
victims of car accidents and fainted person. Respondents from FGD admitted that
the first aid services which they are providing to causalities is not professional,
therefore, they are in need of receiving proper first aid training. However, 72 (93%)
drivers never attended any training in first aid, 5 participants (7%) reported to have
been attended first aid training. Refer to Figure 3.
Figure 3: Number of Drivers Attended FGD Reported to have been trained in First Aid
7%
93%
0%
20%
40%
60%
80%
100%
Trained in First aid
Not trained in first aid
Page 39 of 64
The respondents argued that private companies especially those owned by
international investors has training programmes on first aid for their employees
including drivers. The mentioned organizations were Unifreight, Primefuels, Barrick
Gold Company and the Tanganyika Plantation Company.
Porters and Tour Guides in, who assist tourists to climb Mount Kilimanjaro and
National Parks, respectively are among the groups who are trained in first aid and
provide first aid services. All the twelve organizations which participated in FGD,
reported to be trained on first aid and it is a pre-condition for one to be licensing as a
porter or a tour guide. The Tanzania Red Cross among the mentioned organizations
training the porters and tour guides. Others are international organizations and local
private firms.
6.3.3 Suggested Knowledge, Skills and Attitude for First Aid Training and
Services
Respondents from FGD, expressed the durations for first aid training to be from one
day to five days depending on the cadre or type of occupation. However, it was
suggested that first aid training can be tailored in some training including driving
and vocational and technical training (TVET) occupations.
Table 12: Suggested Knowledge, Skills and Attitudes/Behavior for First Aid Training and Services by
Stakeholders from Informal Sector (Community)
S/N Technical / Core Skills S/N Behavioral or Attitude Skills
1 Education on First Aid 1 Sound mind
2 How to use first aid tools 2 Attention when giving services,
3 How to attend a person who has got an accident
3 Should not be discriminant.
4 Ability to use First Aid equipment 4 Tolerant, respect, volunteerism.
5 Ability to use first aid equipment 5 Trustful worth, obedient, maintain cleanness, well mannered
6 Understanding of the environment in which service will be delivered
Love and willingness to volunteer
Understanding of any risks that may 6 Wise, Readiness, Active, patient,
Page 40 of 64
S/N Technical / Core Skills S/N Behavioral or Attitude Skills
happen
7 Ability to analyze the problems, 7 Not to be drunkard at any time when required
8 Ability to know pulse rate of a victim 8 Willingness to learn, read at any time
9 Skills on how to attend a fainted person after an accident
9 Kind, not selfish, tolerant, must be free from any infection
10 Understanding of human body and how it functions
10 Use polite language to victims, kind, sympathy, love
11 Helping a person who has stuck in the car
Clean and neat, don’t be disgusted, cooperative in service provision.
12 How to help a person who has drown 11 Taking victims to safe places, caring.
13 Ability to understand the problem 12 Confident, self-motivated, attentive.
14 Skills on attending a person due fire accidents at a work places
Self-awareness, hygiene
15 Skills on how to attend person with nose bleeding
13 Understanding his /her responsibilities.
16 Skills on assisting a person with fire burns
14 Caring and hope building to victims.
17 Knowledge to differentiate the use of various first aid equipment.
15 Trustworthy with causalities properties.
6.4 Challenges Associated With Better Provision of First Aid
Provision of better first aid training and services had been facing various challenges
and shortfalls. As can be seen in Table 13, the most focusing challenges includes
lack of skilled first aid human resource (23%), lack of equipment and tools (22%),
lack of transportation or equipped ambulances (11%), lack of peoples’ awareness
(8%) and lack of essential drugs (8%). The other challenge includes lack of
coordination and commitment among first aid working team (6%).
Table 13: Challenges Facing Better Provision of First Aid Training and Services
Challenge Frequency Percent Lack of skilled first aid human resource 42 23%
Lack of equipment and tools 41 22%
Lack of transport facilities/lack of equipped ambulance 20 11%
Page 41 of 64
Lack of people's awareness on first aid 15 8%
Lack of essential emergency drugs 14 8%
Lack of commitment/confidence/coordination among first aid team 12 6%
Communication from stakeholders 4 2%
Lack of community cooperation on first aid 4 2%
Lack of frequent training to update skills 4 2%
Inadequate cooperation from other safety institutions like OSHA and TFDA
4 2%
Financial constraints 4 2%
Poor infrastructure/difficulties to reach remote areas when required to provide service
4 2%
Inadequate motivation 3 2%
Lack of employment to volunteers who provide the service 3 2%
Lack of safety gears 2 1%
Traditional believes 2 1%
Lack of advocacy on first aid 1 1%
PPE 1 1%
Lack of First aid services 1 1%
High risk of disease transmission during practicing first aid 1 1%
Outdated training manual of the Tanzania Red Cross Society 1 1%
Lack of access to first aid equipment store in case of accident 1 1%
Total 184 100%
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CHAPTER FIVE: DISCUSSION AND RECOMMENDATIONS
5.1 Discussion: Points to be expanded later (available information)
First aid training is recognized and it is included in policies, acts and
guidelines. According to OSHA, sudden injuries or illnesses, some of which
may be life-threatening, occur at work. The OSHA First Aid standard (29
CFR 1910.151) requires trained first-aid providers at all workplaces of any
size if there is no “infirmary, clinic, or hospital in near proximity to the
workplace which is used for the treatment of all injured employees17.”
First aid training and services is seen as an important aspects to all respondent
groups,
First aid has been provided despite that many people not attended formal
training,
Incidences of injuries and emergency illnesses occurs frequently in the
community,
Health Institutions knows first aid but its setting to be based on hospital
setting and not pre-hospital, and
For those institutions providing first aid services have no standardized
curriculum and certificates.
5.2 Career Path of First Aid
First aid career is under any circumstance not for formal employment. This is
because first aid is not for permanent employment since it is applied at a specified
period where there is occurrence of any incidence. It is hereby the responsibilities of
17 OSHA
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curriculum developers to arrange sequence of duties and tasks into stages or levels
from simple to complex.
5.3 Challenges facing First aid training and services: Views from
stakeholders
Poor dissemination of policies, acts and guidelines on first aid training and
services
Lack of enforcement of employers to train their employees on first aid
Lack of standardized curriculum and recognition of institutions providing first
aid training and services
Inadequate tools, equipment and supplies for first aid training and services
Lack of awareness on appropriate first aid to the community
5.4 Recommendations
Government in collaboration with first aid training institutions to put more
efforts in advocating and disseminating the policies , acts and guidelines in
relations to first aid to the community
Relevant authorities and regulatory bodies on safety issues to make close
follow ups ensuring first aid trainings and services are provided as required.
The government should make sure there is standardized curriculum,
certifications, regulated and recognized institutions providing first aid
training and services with adequate tools, equipment and supplies
There should be a joint effort between government and stakeholders on
mobilization and sensitization on the community to uptake first aid training
and services, and
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First aid trainings to be provided using different approaches including audio
visual presentations in the community
Page 45 of 64
CHAPTER SIX: CONCLUSION
First aid has been provided from time immemorial, and it has been practiced as per
human being experiences currently first aid is practiced on scientific evidence
proven.
The situation analysis on first aid has revealed as an important issue and highly
demanded due to technological advancement whereby many injuries and emergence
illnesses are occurring frequently.
Currently in Tanzania there is no standardized and regulated first aid trainings,
which is the right time now to address these shortfalls.
In this context, there is a need of consented efforts from government, stakeholders
and the community to ensure quality first aid training and services are provided.
Demands for first aid training and services are seen in the following indicators: -
Presence of Policies and Acts regarding presence of first aid training and
services;
Demands for first aid certificates by some professionals in order to meet
licensing conditions or seek permissions to work such as to become mountain
porters or tour guides.
Some professionals such as Bus Drivers and Conductors demands first aid
skills to be provided to them because they are exposed to road accidents hence
being eligible to provide first aid services when in need.
The suggested knowledge, skills and attitudes on first aid by employers, regulators,
Health Training Institutions, informal sector groups and the community is a signal
of demands for first aid skills to be provided to respective.
Page 46 of 64
Despite of such demands for first aid training and services, Health Training
Institutions lacks enough tools and equipment for first aid training and services. This
is evidenced in the report as 78% of the visited HTI said to be lacking enough tools
and equipment for first aid training and services.
COMMENTS
The following are comments regarding provision of first aid training and services in
the country.
TRCS should register FA training under the National Vocational Training
Qualification framework as the training is to be provided mostly under short
courses;
All providers of FA training should be registered under TRCS and then under
VETA
Curriculum on FA should be reviewed to address the present demands under
competence based.
Short and tailor made courses should be introduced.
Common Certificates be issued by TRCS in collaboration with VETA
FA training modules should be included in Universities, Colleges, Technical,
Vocational and in Schools curriculums
Page 47 of 64
BIBLIOGRAPHY
1. United Republic of Tanzania: The Vocational Education and Training Act No. 1
of 1994
2. The Occupational Health and Safety Act, 2003.
3. The Public Health Act of 2009
4. The Tanzania Atomic Energy Act.
5. IFRC guidelines of 2016
6. Nielsen: Doubled Survival from Out of Hospital Cardiac Arrest in a Rural
Community in North-Norway, 2011 pp 124
7. International First Aid and Resuscitation Guidelines 2016.\,
8. Muhimbili Orthopaedic Institute (MOI) 2016, Dar es Salaam, Tanzania,
9. World Health Organization 2015: Global Status Report on Road Safety 2015 Geneva:
Page 48 of 64
APPENDICES Appendix 1: List of Respondents in Focus Group Discussions (Informal Sector Group Operators and
Employees)
Sn NAME OF INSTITUTION MALE FEMALE TOTAL
1 Teachers at Jangwani Secondary School 3 0 3
2 Staffs from Administration (Fire) TPC Limited 13 3 16
3 Staff Kilimanjaro Plantation Limited (Farm Department) 3 5 8
4 Staff Kilimanjaro Plantation Limited (Administration) 0 4 4
5 Daladala drivers (Jamatini Bus stop - Dodoma) 17 1 18
6 Mama lishe Chang'ombe Road - Dodoma 0 9 9
7 Bodaboda Group - Ubungo Riverside 6 0 6
8 Business men and women - Uyole market - Mbeya 13 5 18
9 Business men and women - Mwanjelwa market - Mbeya 8 4 12
10 Daladala drivers (Mbeya) 10 0 10
11 Business men and women - Soweto market - Mbeya 12 6 18
12 Bodaboda Group - Sokomatola - Mbeya 10 0 10
13 Bodaboda Group - Uyole Mbeya 15 0 15
14 Ubungo Bus Drivers - Dar es salaam 41 0 41
15 Bodaboda Evaret Group Temeke - Dar es salaam 6 0 6
16 Food vendors at Ilala market - Dar es salaam 4 3 7
17 Bodaboda Group Nyamagana - Mwanza 7 0 7
18 Daladala Drivers - Morogoro 15 0 15
19 Bodaboda Group Chang'ombe road - Dar es salaam 8 0 8
20 Staff Fire and Rescue Force - Morogoro 1 2 3
21 Staff at Kingolwila - Morogoro 2 1 3
22 Staff Aliance Tobacco Dispensary - Morogoro 0 5 5
23 Bajaji Drivers Group - Ubung Dar es salaam 0 5 5
24 Food vendors at Tabata Bima - Ilala Dar es salaam 0 4 4
25 Food vendors - Morogoro Municipal 1 3 4
26 Red Cross Volunteers - Morogoro 3 2 5
27 Food Vendors Group at Morogoro Market - Morogoro 1 3 4
28 Taxi and Daladala Group - Morogoro Town Bus Stop - Morogoro 15 0 15
29 Padestrians at Ubungo - Dar es salaam 5 0 5
30 Taxi Drivers at Mlimani City - Dar es salaam 5 0 5
31 Bodaboda Group at Kinondoni - Dar es salaaam 5 0 5
32 Staff at Bugando Nursing School - Mwanza 1 4 5
33 Group of Fishermen Nyamagana - Mwanza 6 2 8
34 Bodaboda Group - Dodoma 12 0 12
35 Staff Rescue Centre for Child Domestic Abused and Tortured - Ilemela Mwanza
0 3 3
36 Daladala Drivers Dodoma Urban - Dodoma 18 0 18
37 Red Cross Volunteers Rwegasore Road - Morogoro 0 2 2
38 Food Vendors - Nyamagana Mwanza 2 7 9
39 Bus Conductors and Agents Ubungo Bus Terminal - Dar es salaam 40 0 40
40 Porters of Mount Kilimanjaro Porters Organization - Moshi Kilimanjaro
11 2 13
41 Guides of Kilimeru Guide Society - Moshi, Kilimanjaro 4 2 6
42 Porters of Kilimeru Guide Society - Moshi, Kilimanjaro 6 0 6
43 Guides of Kilimanjaro Guides Association - Moshi, Kilimanjaro 7 1 8
44 Member of Tanzania Tour Guides Association - Moshi, Kilimanjaro 10 2 12
45 Red Cross Voolunteers Kilimanjaro Region - Moshi 5 0 5
46 Red Cross Trainers - Kilimanjaro Region 4 1 5
47 Red Cross Volunteers - Tanga Region 3 1 4
48 Red Cross Trainers - Tanga Region 2 0 2
49 Red Cross Volunteers - Dar es salaam Region 3 2 5
50 Red Cross Trainers - Dar es salaam Region 3 0 3
366 94 460
Page 49 of 64
Appendix 2: List of Health Institutions Visited by Region, District, Location and Contacts
SN REGION DISTRICT NAME OF INSTITUTION
LOCATION MOBILE EMAIL ADDRESS CATEGORY OF THE INSTITUTION
1 Mwanza Ilemela Corner Dispensary
Ilemela 754778322 Health Institution
2 Mwanza Nyamagana
Sekou Toure Hospital
Nyamagna 752206705 Health Institution
3 Shinyanga Shinyanga Urban
Kolandoto College of Health sciences
Kolandoto 785342138 Health Institution
4 Morogoro Mvomero Tanzania Red Cross Society
Dumila Health Institution
5 Morogoro Morogoro Urban
Fire and Rescue Brigade
Mindu 716620113 Health Institution
6 Simiyu Bariadi Tanzania Red Cross Society
Shinyanga 759116341 [email protected]
Health Institution
7 Morogoro Morogoro Urban
Kingolwira Health Centre
Zahanati Kingolwira
655090050 [email protected]
Health Institution
8 Morogoro Morogoro Urban
Alliance One Dispensary
Mikambarauni
7692225756 Health Institution
9 Morogoro Morogoro Urban
Alliance One Dispensary
Mikambarauni
788425070 [email protected]
Health Institution
10 Morogoro Morogoro Urban
Kingolwira Health Centre
Zahanati/Kingolwira
756569289 [email protected]
Health Institution
11 Morogoro Morogoro Urban
Tanzania Red Cross Society
Morogoro 652960106 Health Institution
12 Mwanza Nyamagana
Sekou Toure Hospital
Nyamagana 763124890 [email protected]
Health Institution
13 Mwanza Nyamagana
Sekou Toure Hospital
Nyamagana 764587362 [email protected] Health Institution
14 Dar es Salaam
Ubungo SOS-Children Village
Sinza 714294227 [email protected]
Non Training/Community Organizations
15 Morogoro Morogoro Urban
Kingolwira Health Centre
Morogoro Municipal
784427276 Health Institution
16 Morogoro Morogoro Urban
Alliance One Dispensary
Mkambarauni 652688271 Health Institution
17 Dar es Salaam
Temeke Arafa Upendo Health Centre
Temeke-Stereo
715269969 Health Institution
18 Mwanza Nyamagana
Sekou Toure Hospital
Nyamagana 752206705 [email protected]
Health Institution
19 Dar es Salaam
Kinondoni Kariuki Hospital Mikocheni 684002577 [email protected] Health Institution
20 Mwanza Nyamagana
Bugando School of Nursing
Mwanza 784625862 [email protected]
Health Institution
21 Mwanza Nyamagana
Bugando School of Nursing
Mwanza City Health Institution
22 Mbeya Mbeya Urban
Mbeya University of Science and Technology
Iyunga 763555915 [email protected]
Health Institution
23 Kilimanjaro
Moshi Urban
Tanzania Red Cross Society
Moshi Kilimanjaro
Health Institution
24 Kilimanjaro
Moshi Urban
Moshi Regional Vocational Training and Service Centre
Market street opposite Moshi airport
272754269 [email protected]
Other Training Institution (Non Health Institutions)
25 Kilimanjar Moshi Tanzania Red Moshi 625934190 kinyaiyacassian9@g Health Institution
Page 50 of 64
o Urban Cross Society mail.com
26 Kilimanjaro
Moshi Urban
Tanzania Red Cross Society
Moshi 768348812 [email protected] Health Institution
27 Tanga Tanga Urban
Tanga Regional Vocational Training and Service Centre
Tanga municipality
Other Training Institution (Non Health Institutions)
28 Tanga Tanga Urban
Tanzania Red Cross Society
Tanga 714418313 Health Institution
29 Tanga Tanga Urban
Tanzania Red Cross Society
Tanga 713490200 [email protected] Health Institution
30 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
Health Institution
31 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
Health Institution
32 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
Health Institution
33 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
Health Institution
34 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
Health Institution
35 Tanga Tanga Urban
Tanga Regional Referral Hospital
Bombo - Raska zone
763577852 [email protected]
Health Institution
36 Dar es Salaam
Kinondoni Tanzania Red Cross Society
Mikocheni B Health Institution
37 Kilimanjaro
Moshi Urban
Kilimanjaro Christian Medical Centre School Of Nursing
Moshi 272754368 [email protected] Health Institution
38 Dar es Salaam
Kinondoni Tanzania Red Cross Society
Mikocheni B 715364835 [email protected]
Health Institution
39 Mbeya Mbeya Urban
Mbeya College of Health Science
Hospital hill 7623540433 [email protected]
Health Institution
40 Mbeya Mbeya Urban
Mbeya College of Health Science
Mbeya 756888066 [email protected]
Health Institution
41 Mbeya Mbeya Urban
Mbeya Zonal Referral Hospital
Hospital street Sisimba
Health Institution
42 Mbeya Mbeya Urban
Mbeya Zonal Referral Hospital
Hospital street Sisimba
756694649 [email protected]
Health Institution
43 Mbeya Mbeya Urban
Mbeya Regional Vocational Training and Service Centre
Sae Health Institution
44 Mbeya Mbeya Urban
META Vocational Training Centre
Mbalizi road 2502891 [email protected]
Other Training Institution (Non Health Institutions)
45 Mbeya Mbeya Urban
KIHUMBE Vocational Training Centre
Stereo 252502219 [email protected] Other Training Institution (Non Health Institutions)
46 Mbeya Mbeya Urban
Mbeya Agricultural Training Institute
Uyole 733510015 [email protected]
Other Training Institution (Non Health Institutions)
47 Mbeya Mbeya Urban
Mbeya Trade School
Mbeya urban 754345718 Other Training Institution (Non Health Institutions)
48 Arusha Arusha Urban
Mount Meru Regional Referral Hospital
East Africa road opposite AICC
754298647 Health Institution
49 Arusha Arusha Mount Meru East Africa 786790111 [email protected] Health Institution
Page 51 of 64
Urban Regional Referral Hospital
road opposite AICC
m
50 Arusha Arusha Urban
Mount Meru Regional Referral Hospital
East Africa road opposite AICC
Health Institution
51 Arusha Arusha Urban
Mount Meru Regional Referral Hospital
East Africa road opposite AICC
Health Institution
52 Arusha Arusha Urban
Mount Meru Regional Referral Hospital
East Africa road opposite AICC
Health Institution
53 Arusha Arusha Urban
Arusha Technical College
Junction of Nairobi and Moshi-Arusha road
272970056 [email protected] Other Training Institution (Non Health Institutions)
54 Arusha Arusha Urban
Centre for Education Development in Health Arusha
Sanawari 272548281 [email protected] Health Institution
55 Kilimanjaro
Moshi Urban
Saint Mary Goreti Secondary School
Uru road 754096032 [email protected]
Health Institution
56 Arusha Arusha Urban
Suye Health Institute
Suye 754269625 [email protected]
Health Institution
57 Morogoro Morogoro Urban
Fire & Rescue Brigade
Uwanja wa Taifa
719142963 Other Training Institution (Non Health Institutions)
58 Dodoma Dodoma Urban
Dodoma Regional Referral Hospital
Hospital-Madukani
758528566 [email protected]
Health Institution
59 Dodoma Moshi Urban
Regional Helth Management Team (RHMT)
Hospital-Madukani
752417610 [email protected]
Health Institution
60 Dodoma Dodoma Urban
Regional Helth Management Team (RHMT)
Madukani 754991963 Health Institution
61 Dodoma Dodoma Urban
Mirembe School of Nursing
Dodoma Municipal
717697029 [email protected] Health Institution
62 Dodoma Dodoma Urban
Mirembe School of Nursing
Dodoma Municipal
754878587 [email protected]
Health Institution
63 Mwanza Nyamagana
Bugando School of Nursing
Bugando Health Institution
64 Dar es Salaam
Kinondoni Kairuki Hospital 322 Regence 2.55223E+11
Health Institution
65 Morogoro Morogoro Urban
Tanzania Railways Limited Dispensary
Kichangani Mei Mosi Road
Health Institution
66 Morogoro Morogoro Urban
Tanzania Railways Limited Dispensary
Kichangani Mei Mosi Road
659992595 Health Institution
67 Morogoro Morogoro Urban
Tanzania Railways Limited Dispensary
Kichangani Mei Mosi Road
Health Institution
Page 52 of 64
Appendix 3: Responses from Employers and Regulators on Suggested Knowledge, Skills and Behaviors
required in First Aid
Sn A. Suggested knowledge and skills in First Aid provision
1, Fire Management, 2.Trauma Management, 3.Poison Management, 4.Drawning
Management, 5.
Ability to offer service in case of accidents
1.Accidents involving fire of different types,2.Accidents involving suffocation at work
place, 3.Accidents involving injuries, 4.Accidents involving burns due chemicals and
acids
1.Basci Health and safety requirements in the provision of first AID, 2.Abiliy to conduct
an initial causality assessment
1.Bleeding management, 2.Cardio Pulmonary Recitation, 3.Managemet of chocking,
4.Management of head injuries
1.Dressing wounds, 2.Stop bleeding, 3.Types of diseases spread on mountain
1.Fire, 2.Rescue,3.Health &Safety, 4.First AID tool KIT, 5.Education to Traders about
First Aid
1. First AID for people with Cardio Vascular Diseases eg. Heart Attack,Stroke,2.First
AID in case of Injuries e.g. Bleeding Burn,3.First AID in poisoning ,Low Blood Sugar
(Hypoglycemia),4.Handling Patient Fracture, Spinal Injuries, Head Injury,5.Accute
Respiratory disorder e.g. Severe Asthma Attack
1.Hazard Control
1.How to receive an emergence patient,2.How to make triage,3.How to examine,4.How
to treat,5.How to educate
1.How to attend the causality of food posioning,2.First AID to a customer whom
his/drink has been poisoned with drugs,3.How to attend a person who is too
drunk,4.how to attend a fainted person
1.How to secure air way,2.How to arrest bleeding,3.How to manage shock,4.How to
mobilize a broken limb,5.How to do cardiac massage
1.Knowldge on anatomy & physiology, 2.Self Motivated,
1.Knowledge and skills on handling first aid, Petroleum and natural gas
1.Knowledge on how to attend the victims, 2.How to prevent themselves
1.Knowledge on how to use the firs aid tools, 2.Ability to analyze victims needs
1. Identify type of first aid need at the scene and be able to use necessary tools and
equipment to provide first aid, 2. How to take precautions in providing the required first
aid, 3.How to carry out emergency dressings of wounds (dressing),4.Carry out
pulmonary assistance, 5.Bleeding management
1.Life serving skills,2.Fluent in communication skills,3.Human anatomy and
physiology,4.Some pharmacological knowledge,5.Nursing knowledge
Page 53 of 64
1.Must have trained on First Aid, 2.Must know how to attend a patient when in need,
3.Knowlwdge on how to use the First Aid Kit
1.Readness, 2.knowledge on first aid
1.Shoul possess the necessary skills on first AID
1.Skills on using first aid equipment, 2.General knowledge on first aid service
1.Stable side possition,2.dealing with emergenicies,3.dressing a cassuality,4.applying a
bandage
1.Taking care of an injured person
1.To provide assistance immediately when the problem arise,2.Help students when get
injuries and take them to the health centre for further medical attention
1.To understand type of injury,2..To provide the right first Aid service,3.To alert the
pupils according to the situation,4.To communicate to the society around the school
1.To understand the kind of Injury,2.to find the best way for treatment,3.to use the
available resources for assistance,5.to make communication with parents, to provide
road safety education to all
1.Training on first AID,2.Ability to use first AID properties like Fire extinguishers, First
AID kits
1.Triage,2.Control bleeeding,3.Posiosning Managment,4.Sufforcation,5.Infection control
and prevention
1.Understand types of emergencies that might occur,2.Practice and become
experience in first AID provision,3.Knowledge on evacuation
1.Understanding when it is necessary,2.Abilty to use the first Aid kit,3.Knowledge and
skills fro delivering the first aid services
Attending poisoned victims by neutralizing poison by antidotes
First AID Kits, Experts
General knowledge on how to attend an emergency of a fainted person
Public Health Training (Or Medicine Training),2.Training of Trainers of First AID
Treat patients accordingly
Sn B. Suggested/Required attitudes and behaviors necessary in provision of First
Aid?
1,Responsible to take care on their own safety,2.Humanity &Hospitality around
themselves,3.Quick and fast to react,4.Sensitivity & awareness
1.Ability to help others,2.WWillingnes to help,3.Tolerant in service provission,4.Sharp
minded in decision making
1.Active and coordinated in acting, 2.quick to respond,
3.efficient,4.Sympathetic,5.Facilitator
1.Being calm, 2.Acting fast
1.Calm, 2.Courageous, 3.Confindent
1.Comitment, 2.Motivation,3.Readness attitude,4.continual training of staff
Page 54 of 64
1. Confidentiality, 2.Cultural awareness and respectfulness, 3.Concelling and
guidance abilities to causalities.
1.Devotion Spirit, 2.Confidence building atitude,3.Caring, 4.Sympathy & Enthusiastic
1.First AID provider should be disciplined (Self), 2.should be confident o what he/she
doing, 3.Confidentiality, 4.Ability to cope with the environment in which service is
provided, 5.Able to maintain cleanness
1.Good environment during training, 2.Facilities for training practically,3.Incentive to
make trainee concentrate, 4.Competent instructor during class hours and practical
training
1.Harmony and kindness, 2.Imeediate response among children and society, 3.to
generate habit for blood donation, 4.to build sympathetic behavior
1. Honesty, 2. Respects to victims, 3. Willing to provide first aid services to others, 4.
Cooperation
1.Honesty,2.Approval on first aid provision, 3.Service provision environment, 4.First
aid work boundaries
1.Immediate in reaction, 2.To create awareness in society in order to avoid more
accidents, 3.to build behavior of helping the injured, 4.To value each other and to help
accordingly
1.Knowing the importance of first AID,2.First Aid Kits,3.to value the first AID kits
1. Confidentiality, 2. To be self-motivated to provide first aid to others, 3.Be able to
Console victims, 4. Value victims, 5. To be smart, clean and careful
1.Love, 2.Self Motivated,3.Readness, 4.Ability to use the First Aid Equipment
1.Must have good conduct and discipline, 2.Must be brave, 3.Must be patient, 4.Must
make quick decisions
1.Patience, 2.Decission Maker, 3.Crictical Analyzing, 3.Quick in Acting, 5.Tollerance
1.Punctuality, 2.Calmness,3.Flexible, 4.Knowlegeable,5.Skills
1.Readnesss for emergencies, 2.preparation of emergency protocols,3.availabity of
skilled staffs
1.Reliable when first aid is needed, 2.must be committed to serve
others,3.confidentiality,4.knowledge on medical issues
1.Respectiful, 2.Tolerant, 3.Ethical issues, 4.Confidentiality, 5.Patient, 6.Volunteerism
1.To understand the importance of First AID provision,2.to have immediate reaction
after the problem,3.to build the sympathy behavior among the children, teachers and
the whole society,4.to enhance the habit of loving and valuing each other
1.Understanding,2.Encourager and Influencer
1.value other life,2.positive atitude,3.readness to help
1.Volunteerism,2.Commitment,3.Willingness,4.Attentiveness,5Passion/Humanity
1.Willingness
Good relationships with patients
Page 55 of 64
Having sympathy and empathy towards victims, being ready to serve victims` lives,
having humanity towards victims
Helper and educator, understanding various types of hazards
Patience
Appendix 4: Responses on Suggested First Aid Knowledge, Skills and Behaviors from Health Training
Institutions
Sn A. Suggested Knowledge and Skills in First Aid Trainers
1. 1 1. first by knowing anatomy and physiology,2.Community Basic First Aid
(CBFA),3.Communicable disease for spread disease e.g. Cholera,4.Knowing about
RCH maternal child health - mother delivery,5.Simple pharmacology for dispensing
medicines,6.Nutrition,7.Community health
2. 2 1.1.To provide an educate people about First AID,2.To the companies and
factories,3.enough teaching aids
3. 1.Abilitty to control the situation,2.Ability to perform CPR,3.Ability to communicate
(emergency preparedness),4.Ability to perform quick assesement,5.Ability to
protect him/herself from infection
4. 1.Ability to recognize and respond to life threatening condition,2.Provider should
have trained about first aid provision,3.Should be aware about Infection Preventive
Control (IPC),4.Provider should know some common drugs and how to prescribe
them,5.Ability to work under pressure, reassuring and team working
5. 1.Adequate Knowledge on what he or she is teaching,2.Able to lead the
classroom,3.Able to cooperate with right personel,4.Use more practical
training,5.Able to choose topics in relation to participants
6. 1.Anatomy,2.Physiology,3.Pharmacology
7. 1.Assesment Skills,2.CPR skills,3.Demage skills (prevention of further injury)
8. 1.Attending person who have lost conciousness,2.Wound dressing and attending
thermal wounds,3.Attending spraining cases,4.Attending fracture
cases,5.Prescription of drugs such as pain killer,6.To learn how to use and apply
the right fire extinguishers
9. 1.Basic knowledge of life support,2.Knowledge of emergency medicine,3.Skills of
knowing how to do CPR,4.How to open air ways,5.How taking vital sign,
6.Cammulation and I.V access
10. 1.Basic materials for a first aid kit,2.Principles of first aid,3.Main steps of
emergency Achon,4.Transport a casuality,5.Principles of
Resuscitahon,6.Resuscitahon techniques
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11. 1.Be skillful and knowledgeable on the subject, 2.Understand your audiences,3.Use
clear language,4.Use appropriate training methods,5.Use teaching
aids,6.Continuous monitoring,7.Find evaluation
12. 1.Can be CO, AMO, MD or special, 2.Aperson should be trained on emergency
care
13. 1.Control bleeding,2.To conduct CPR,3.To assist client after suffocation,4.To clear
airway,5.To assist mouth to mouth respiration,6.To assist person after electric
shock,7.To assist person after accident
14. 1.Determine if the person is alive or dead, 2.Check vital signs,3.Put the victim in
recovery position,4.Make sure airway is open,5.Perform mouth to mouth
respiration,6.Perform CPR,7.Call for help (Police or Ambulance)
15. 1.First aider to be patient,2.to maintain privacy during proving first aid,3.to have
good communication during providing first aid
16. 1.Full stocked firs aid dpt.,2.Appointed person to take care of first Aid
arrangements,3.information to employees on first aid arrangements
17. 1.How to check vital signs,2.How to open airway,3.How to do CPR,4.Basic
knowledge of life support
18. 1.How to handle patients who got heart attack,2.How to handle accident
victims,3.How to handle a person take poison
19. 1.How to handle the situation, handling the patient accordingly and
stablizing,2.How to check the ABCD (Airway, Breathing, Circulation, Disability and
Exposure),3.Call for an ambulance immediatelly,4.Perform CPR Immediately
20. 1.How to receive emergency case,2.how to arrange triangle
21. 1.Identify the emergency,2.know how to receive emergency patient,3.know how to
check for vital signs,4.know how to position patient accordingly,5.know how to care
for unconscious patient
22. 1.Knowledge and skills in heart attack,2.Knowledge and skills in fatal
accidents,3.Knowledge and skills in unconciousness,4.Knowledge and skills in
human anatomy
23. 1.Knowledge and skills in offering first aid life rescue,2.Use of available resources
as per need,3.Be in position to advise,4.Courage to act based on situation,5.Ability
to provide service once required
24. 1.Knowledge of attending and emergency patient
25. 1.knowledge on ABC,2.CPR technique knowledge,3.knowledge on first aid drug
and administration,5.knowledge on team work approach
26. 1.Must have completed a formal medical school,2.Have the knowledge of
emergency medicine,3.Completed full first aid school
Page 57 of 64
27. 1.Must know the normal Anatomy.2.Must know Physiology,3.knowledge in
essential medicine,4.know pulse rate know to perform it,5.know to perform Cardio-
pulmonary Resuscitation
28. 1.open air way,2.check for breathing,3.check for circulation,4.asses any
disability,5.expose the patient
29. 1.Professional first aid,2.Should be able working for any environment,3.To stop the
danger,4.Understanding for what you do,5.Mobilization,6.Working the
community,7.Evaluation to the area of accident
30. 1.Professional,2.Working according to environment,3.To know what to
do,4.Working with the community,5.Keep clear to danger,6.Mobilization,7.Scene
assessment
31. 1.Provision of first aid to a shocked person,2.Electric shock,3.Bleeding, fractures
and sprains,4.Carrying and transporting casualities,5.Suffocation,6.Drowning
32. 1.Quick assessment of the patient,2.Reform ABCD procedures,3.Handling of
different emergency cases or transfer,4.Opening up I.V line,5.Use of infusions or
application and doses,6.Appropriate referral mechanisms,7.Administration of first
aid medication
33. 1.Quick thinking and action,2.Ability to use first aid equipments,3.How to give report
to other practitioners
34. 1.Should be aware of occupational safety health requirements,1.Contents of first
aid kit,3.Be aware of safety symbols
35. 1.Should know different illness,2.Should have knowledge of emergency
conditions,3.Should have knowledge and skills of life support,4.Should be able to
improvise indifferent and difficult circumstances
36. 1. Should know how to take quick judgment and decision, 2.Skills of triage and
quick decision, 3.Knowledge of take vital signs and stop bleeding,4. How to
stabilize, neck joints and coma,5.How to use emergency equipment
properly,6.Emphathy
37. 1.Should know to do CPR,2.Should know to manage preumothorax,3.Control of
bleeding,4.Stabilizing fracture,5.Giving in fluids,6.In case of spiral injury to put a
patient in proper position be able to know danger signs
38. 1.Skills in First Aid provision,
39. 1.The use of first aid kits,2.Ordering medicines and equipment for first aid kit,3.How
to help an injured person,4.How to help a person with a broken bone,5.How to help
a person with heart attack
40. 1.They must know how to perform CPR,2.They must know how to put a patient in
recovery position,3.The must know several ways of controlling bleeding,4.Have to
be quick and fast in decision making,5.Knowledge on how to mobilize
fracture,6.They must know how to use fire extinguisher,7.Knowledge on triage
system
Page 58 of 64
41. 1.To know about anatomy and physiology,2.To know about communicable
diseases and community health,3.To know about management of emergency
delivery,4.To know about simple pharmacology (Dispensing),5.To know about how
to educate the community against famine and its results - tutritions,6.To know to
care victims of sudden illness or trauma
42. 1.To know advanced trauma support,2.to know tools,3.emergency drugs
43. 1.Trained on first aid,2.Had background on other professions such as mechanical,
nurse and teacher,3.Middle age between 25 to 50 years,4.Member of Tanzania
Red Cross Society first aid,5.Ready to be volunteer,6.Involved in community or field
work
44. ABC (A-Ensure clear air way-Ensure Breathing-Ensure Cardiac function [heart
beat])
45. ABC principles
46. A person who knows how to perform first AID
47. Check for the situation (secure your safety)
48. Communication and technical now how on First Aid
49. First aid knowledge
50. How to perform firs AID
51. Information for employees about First AID arrangements
52. Medical knowledge
Sn B. Suggested attitudes and behaviors necessary for First AID Trainers
1 1.A person who has sense of human being,2.Courageous and patient
2 1.A person who is passionate about emergency Medicare, 2.A person who
understand the capabilities of his or her students,3.The trainer should be up to date
on first aid
3 1.Calmness,2.Empathy,3.Being ready to act,4.Open minded,5.Efffective
communicator
4 1.clothes,2.Bandages,3.short sticks
5 1.Confidetiality,2.Emergncy skills,3.Ethics,4.Tolerance
6 1.Customer care clients,2.Communi
7 1.Discipline, 2.Confidentiality,3.Neutrality,4.Cleanliness,5.Confidence
8 1.Empathy, 2.Confidentiality,3.Patientness
9 1.Empathy, 2.Quick in Acting,3.Intensive knowledge on First AID
10 1.Empathy, 2.You have an idea of what you have to do,3.Enough knowledge of first
aid
11 1.Emphathy,2.Knowledgable,3.Friendly to trainees,4.Tolerance,5.Counsellor
12 1.Ethical person,2.Commited person
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13 1.Ethics & Respects,2.Monitoring &reassuring,3.make the causality
comfortable,4.Handling the patient
14 1.Good communication to the trainees,2.Patience to the trainees
15 1.Having polite language,2.Quick assessment up to five minutes
16 1.He or she must be calm and compansionate,2.Psychologically fit in both
educational psychology and medical psychology,3.Humble,4.Good
listener,5.Cooperative
17 1.Honestly,2.Kindness,3.Impatiallity,4.To work within your regulations or
rules,5.Accurate and capable
18 1.Immediaterresponse to the mergencies,2.Giing care with confidence,3.Explain
what you are going to do,4.Answer questions honestly
19 1.Kin eyes and sharp hands,2.Preparedness,3.Active thinking,4.Positive
thinker,5.Don't rush but quick in action
20 1.Kind and willing to work,2.Commited and dedicated
21 1.kind person,2.Fast in taking action (flexible)
22 1.Kind,2.Carefull,3.Making the causality comfortable,4.Monitoring and
reassuring,5.Respect
23 1.Knowledge on how to attend casuality,2.Quick in action according to
needs,3.Reassurance
24 1.Lack of community awareness on first aid, 2.lack of equipment (first aid
kit),3.Lack of knowledge amongst community members
25 1.Must be honesty, 2.Impartiality,3.Humanity,4.Volunteerism,5.Working through
boundaries
26 1.Needs competency, 2.needs skills & knowledge,3.needs flexibility,4.needs
punctuality
27 1.Optimisim,being confident,3.Having a sense of compassionate
28 1.Passionate, neutrality, kind,2.Responsive person
29 1.Patient - centred,2.Quick to respond
30 1.Polite and able to receive advice from others,2.Willing to receive further training
frequently with changes,3.Creative,4.Able to use different participatory teaching
methods
31 1.Positive attitude,2.Correct knowledge,3.Compassion and respect for human
life,4.Empathy,5.Concentration
32 1.Proactive or quick in Achon,2.Good communication skills
33 1.Quick response to an emergency
34 1.Readness to help the injured ones,2.commitment,3.love
35 1.Respect, 2.Confidentiality,3.Care
36 1.Respect,2.Knowledge,3.Love
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37 1.Respectiveness,2.Understandable and able to act in a right way
immediately,3.Able to keep client secret,4.Volunteerism,5.Able to relent other to be
involved in different activities
38 1.Responsible and care one,2.Be able to facilitate first aid service,3.Should have
broad knowledge in psychology,4.Willingness to learn from others
39 1.Should be a committed person,2.a person who will be able to identify the
case,3.who will be able to take necessary action quickly,4.able to re-evaluate and
make decision and act
40 1.Should be committed,2.Having compassions to patients
41 1.Should be eager to teach others about it,2.Have undertook the teaching
methodology
42 1.Should be flexible,2.Should be calm,3.Should be panctual,4.should be
knowlegeable,5.should be faithful
43 1.Should be sympathetic,2.A person who is calm and cool,3.A person who is able
to learn
44 1.Should be calm,2.Not being in a state of panic,3.Handlewith care e.g. if there
fracture at the limbs or spine
45 1.Show sympathy to the patient,2.You should show empathy to the patient,
46 1.Smart,2.Confidence
47 1.They should be brave,2.Should be calm and patient,3.Must be committed,4.Must
have discipline
38 1.Well minded,2.Humble,3.Sharp minded
39 1.Willingness of helping others when they are in need,2.Respecting others and
maintain confidentiality,3.Quick in action,4.Reflecting safety to others,5.Reassuring
50 Committment,2.Proffessional ethics,3.Conidence
51 Confidentiality
52 To be talkative and friendly
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Appendix 5: Response from Informal Sector Operators on Suggested Knowledge, Skills and Behavioral
Required in First Aid
Sn A. Suggested knowledge and skills in first aid training
Valid
1. Ability to help injured person depending on kind of wound
2. Ability to offer preventive measures to reduce possibility of occurrence of diseases or wound,
3. Skills on dressing wounds and measure breathing pressure of a patient
4. Able to control blood, helping wounded person, poisoned person and person injured in accident
5. Any kind of knowledge such as little nursing skills and capable on using any kind of first aid kit equipment
6. Anyone but better a trained personnel
7. Being aware of kind of first aid service needed, No need of knowledge, Training and first aid kit equipment
8. Cardio pulmonary resuscitation (CPR), management of choking, management of a suspected spinal or head injury, and management of bleeding
9. Current first aid education qualifications, equipment and knowledge on first aid and how to use those equipment
10. Education training on first aid, self-consciousness and having first aid equipment
11. First aid training skills, Know first aid service centres, attentive in offering first aid service, provide awareness of first aid services on environmental surrounding
12. First aid training skills, self confidence in provision of first aid, skills on kind of first aid service to be offered and with attention
13. General meaning of first aid, special equipment of first aid and proper use of first aid equipment
14. Good health, aware of providing first aid, ability to use first aid equipment and well trained in providing first aid service
15. How to attend a person needs first aid
16. How to handle situation area, how to lay a person in a good position, how to dress a person with a bandage and how to carry an injury person
17. How to provide first aid service
18. Know what have happened, Ensure safety for causality and first aid to unconscious client, Cardio Pulmonary Recitation
19. Knowledge and skills in preserving life, knowledge and skills in preserving further harm, knowledge and skills to perform with minimum equipment and knowledge and promote recovery
20. Knowledge on first aid equipment, assessment of the victim quickly and precautions on handling victim
21. 1. Knowledge on first aid, knowledge on type of first aid service needed, 2. Being attentively, careful and confident on providing first aid service
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22. Knowledge on first aid, required equipment, able to read and write
23. Knowledge on how to use the equipment, any person who is physically fit and mentally fit
24. Knowledge on providing first aid, awareness on health skills, awareness on using medicine and greater knowledge on spread of infections
25. Knowledge on providing first aid, Precaution skills on providing first aid, Knowledge on health and hygiene in general and knowledge on first aid kit equipment
26. Management of bleeding, management of choking, management of cardiopulmonary resuscitation and management of breathing
27. Mountain sickness, helping a person with muscle disorders, overcoming food diet or menu, vision or sight problems, diarrhea
28. Must be aware on providing first aid service, with good health, knowledge and experience on providing first aid and having required equipment for first aid service
29. Must know kinds of medicines and having skills on first aid
30. Ability to help a wounded person and ability to use first aid kit equipment
31. Nursing a patient, health care course and ward attendance
32. Person with first aid training skills, nurse, person with community health training skills and doctors
33. Person without any communicable disease, able to use first aid tools and ability to provide first aid service
34. Qualified on first aid training, knowledge on using first aid equipment and ability to use human resources in provision
35. Recognize patient’s needs, First aid training skills and elementary first aid skills
36. Required training on first aid, understand a person in need of first aid, first aid equipment and flexibility on providing first aid service
37. Rescue accident victim person, using first aid equipment, providing information or report
38. Rescue techniques, stages of providing first aid, ability to recognize perfect use of first aid equipment and how to maintain personal safety when providing first aid
39. Rescue techniques, stages of providing first aid, importance and ability to use of first aid equipment and how to maintain personal safety when providing first aid
40. Skills on helping injured person, knowledge on using required equipment and Don't segregate a patient
41. Skills on wound protection, Skills on using equipment, Skills on accident protection and Kindness
42. To identify the problem needs first aid, removing a victim in the accident area, providing the required first aid service and sending the accident victim to medical services.
43. Trained personnel
44. Using first aid kit equipment, Skills on saving injured person and its environment
45. What kind of sickness you are dealing with, the age of the victim or sex and the
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equipment to use
B. Suggested attitude and behaviors necessary in provision of first aid training
46. Be sympathetic
47. Brave, personal safety, Cleanliness
48. Call for emergency help, ready to help the person, know what to do in life or death situation and make safety a priority
49. Calm, alert, act fast, look, ask, listen and feel
50. Calmness, kindness, patience, silence and encouragement
51. Careful on provision of first aid service
52. Civilized and with polite language, enough knowledge on provision of first aid, listener and ready to provide enough information when needed and first aid training skills in general
53. Cleanliness of first aid provider, skills on solving first aid problems, Generous and kindness of first aid provider
54. Cleanliness, Check on kind of wound
55. Cleanliness, Skilled and well trained on provision of training to others
56. Compassion and confident without fear
57. Cool person with good heart, a volunteer person ready to act
58. Counselling victim, understand the problem, provide service you are aware to and if you are not aware bring victim to hospital
59. Discipline, Cleanliness, not discriminant, volunteering
60. Don't be coward, Be Patient and Tolerant
61. First aid ethics
62. Friendly, carefully, appear knowledgeable and confidentiality
63. Good communication skills in regard to first aid, ability to work in team, ability to work under pressure and leadership and knowledge of own limits
64. Good physical appearance, polite, willingness and honest person
65. He or she must settle, know how to use first aid equipment, must be a trained doctor.
66. Honest, secret person to his or her client, willingness person and humane
67. Honest, secret person, willingness to volunteer and humane
68. Knowledge on first aid, careful person and have awareness on equipment required
69. Listener and who treat a patient well with attention, Careful person, investigator and who transfer information very fast to a nearby health centre
70. Love his or her work, compassion, polite and appreciate his service
71. Love, Calmness without anger, less fear and care on providing first aid service
72. Maintain cleanliness, willingness on helping others, polite person when helping a victim and integrity and honest person
73. Must be generous to a patient, Don't segregate a patient due to his colour, religion or tribe, Volunteer, Awareness in providing medicines, Offer service when needed, Don’t favor and having love to a patient
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74. Must be polite, not be disgusted and help patient to reach to a special place for further treatment
75. No discrimination, integrity, Cleanliness, and self confidence
76. Polite, generous and honest, kindness and willingness person to volunteer
77. Polite, intelligent, brave, patient, reasonable and kindness
78. Positive attitude, honest and faithful behavior, limits of providing services to the tourists, ethics and how to assist or help a tourist to reach target.
79. Quickness and sensitivity to reaction, cooperation and teamwork, obedience
80. Readiness in helping infected person, good communication with others, having specified knowledge on first aid and good physical appearance
81. Self-motivated, empathy, knowledge on first aid and values
82. Should not be discriminant to any kind of patient, maintain cleanliness, Must be capable to provide service any time need and be aware of first aid kit equipment
83. Should not be rude, good treatment of victims
84. Skilled person on provision of first aid training and experience for a long period
85. Sympathy, Readiness in providing service, Love and faith
86. To have a first aid skills of high level and to have a teaching skills to participant
87. Volunteer, Honest, Not discriminant, and discipline in providing first aid