Reporting Transformation

Canada Border Services Agency

Brandon DeRose

Senior Financial Analyst –Reporting and Analytics

Deep Chaudhury

Manager –SAP MDM, Reporting and Analytics

Purpose

To showcase how the Canada Border Services Agency (CBSA) transformed their financial reporting systems and processes by leveraging SAP applications and implementing proper governance structures.

Past

Present

Future

Agenda

About the Canada Border Services Agency

Past: Financial reporting processes 3 years ago

Present: Current status of financial reporting

Demonstration

Future: Planned enhancements to reporting over the next 3 years

Key takeaways

About CBSA

An Agency of Government of Canada

Formed in December 2003

Manages the access of people and goods to and from Canada

Oversees 117 land border crossings and 13 international airports

Fiscal Year 2018-19:

FTE = 13,956

Spending = $2.2B

Revenue = $35.5B

Protection • Service • Integrity

The Past

Financial Reporting: Past2015 2016 2017 2018

Forecasting

Multi-Year Budgeting

Predictive Analytics

Data Warehouse

Reporting System

SAP ECC

Microsoft Excel (Compas) SAP BPC

Free Balance SFS

SAP BW

Database

Business Planning

Transaction System

Sybase

Fun

ctio

ns

Syst

ems

Financial Reporting: Past

This is Max.

Manual processes susceptible to human error

Everyone has their own ‘spreadsheet’

More time spent gathering information

than analyzing

Information pulled from many different

sources

What are my outstanding

commitments? How much money do I have left?

Am I on track to meet my

budget?

Where did you find this

information?

What is the status of my

request?

Why does it take so long to build a report?

Cause and Effect

Process Issue

Max needs to log into each source system to manually extract the data that he needs for the report.

Wasted Effort

In total, Max spends 6 hours extracting, compiling and aggregating the information to build the report.

Wasted Time

Max does not realize that he forgot to include a specific fund as he was aggregating the data.

Incorrect Results

The director now uses the report Max provided him to evaluate an investment decision.

Misinformed Decision-Making

Max is asked to create a free balance report for a Director…

How can we rectify these reporting issues?

Approach

Our Agency Comptroller enacted a vision to:

Have one repository containing data from each source system

Implement a new reporting system for all users

Form a Reporting & Analytics team responsible for creating standardized reports for the Agency

As a result, the theme of was established.

The Present

11

Procurement Working Group

HQ FMA Working Group HR Working Group

Regional FMA Working Group

DirectorOversight Committee

Director GeneralOversight Committee

Director, Comptrollership Systems

Manager, MDM, Reporting and Analytics

Agency Comptroller, Agency Comptrollership

Functional TeamTechnical Team

Governance

Fundamentals

Master Data Management

User Roles and Data Security

Internal and External

ProcessesQuery Design Report Design

Training and Documentation

Client Engagement

Simplicity Usability Performance Integration

Financial Reporting: Present

HANA

SAP BOBJ

202020192015 2016 2017 2018

Forecasting

Multi-Year Budgeting

Predictive Analytics

Data Warehouse

Reporting System

Microsoft Excel (Compas)

Database

Business Planning

Transaction System

Sybase

SAP ECC

Free Balance SFS

SAP BW

SAP BPC

Fun

ctio

ns

Syst

ems

SAP BOBJ

Readily available reports allow more time for analysis

Financial Reporting: Present

One uniform source for all reporting data

Extraction and aggregation of data is system driven

Standardized reports available to all users

Let’s see the results!

The Future

Plans for the Future

O&M Forecast Conversion

Multi-Year Budgeting

Business Planning

HR/Procurement/Material Management Data

Executive Dashboards

Predictive Analytics

Financial Reporting: Future2021+

HANA

SAP BOBJ

202020192015 2016 2017 2018

Forecasting

Multi-Year Budgeting

Predictive Analytics

Data Warehouse

Reporting System

Microsoft Excel (Compas)

Database

Business Planning

Transaction System

Sybase

SAP ECC

SAP BPC

Free Balance SFS

SAP BW

Fun

ctio

ns

Syst

ems

SAP BOBJSAP BOBJ

SAC

SAP BOBJ

SAP BOBJ

Key Takeaways

It is feasible to implement a common financial reporting platform across an entire government department/agency within a relatively short period of time.

Establishing proper governance structures that clearly define each stakeholder’s roles and responsibilities, will in turn create a sustainable foundation for any transformation.

Developing a single, common data repository to aggregate source system data is a key step towards the development of standardized financial reporting.

Thank you.

Questions?