repositioning high-fidelity turntables to hip professionals
DESCRIPTION
To take advantage of resurgence in vinyl record sales, our group has researched the feasibility of repositioning Rega turntables to a younger segment of “hip professionals.” As digital music, both purchased and stolen, has acquired a vast market share among our target audience, the greatest challenge is convincing consumers their investment in a Rega turntable will provide enough utility. Focus groups show that price and convenience are the two largest factors in purchase decision-making for our target of relatively affluent urban audiophiles. Thus, we will be highlighting the hedonic musical experience associated with turntables, while selling the product at a competitive price. We plan to communicate the terminal values Rega offers by using visuals that portray social praise and the ability to become an opinion leader in one’s reference group. Ultimately, this retro brand can be revived through effective marketing.All materials were created by Ariel Bitran, Cheryl Neoh, Jeremiah O’Neil, Erica Swallow and Andrew Wong.TRANSCRIPT
Repositioning High-Fidelity
Turntables to Hip Professionals
April 8, 2023
Consumer Behavior C55.0002
Tuesday / Thursday 3:30 – 4:45
Ariel Bitran [email protected]
Cheryl Neoh [email protected]
Jeremiah O’Neil [email protected]
Erica Swallow [email protected]
Andrew Wong [email protected]
I. Executive Summary
To take advantage of resurgence in vinyl record sales, our group has researched the
feasibility of repositioning Rega turntables to a younger segment of “hip professionals.” As
digital music, both purchased and stolen, has acquired a vast market share among our target
audience, the greatest challenge is convincing consumers their investment in a Rega turntable
will provide enough utility. Focus groups show that price and convenience are the two largest
factors in purchase decision-making for our target of relatively affluent urban audiophiles. Thus,
we will be highlighting the hedonic musical experience associated with turntables, while selling
the product at a competitive price. We plan to communicate the terminal values Rega offers by
using visuals that portray social praise and the ability to become an opinion leader in one’s
reference group. Ultimately, this retro brand can be revived through effective marketing.
II. Project Definition and Goals
During the 1960s and 1970s, the vinyl record was the most popular format for music
distribution. New recording techniques allowed the mass production of vinyl records, launching
the golden age of the audiophile. This era ended in the 1980s and 1990s when studios developed
new music formats; rich and warm analog sound soon gave way to cold and flat digital music.
Yet, within the past decade, vinyl records have made a comeback along with the turntables
necessary to play them. Accordingly, we have decided to reposition Rega turntables to a younger
urban market of “hip professionals,” the new consumers of vinyl records.
Rega’s turntables can address four consumer needs: access, quality, socialization, and
respect. First, high-fidelity turntables grant consumers access to analog music. Rega can satisfy
customers’ needs to play new records by repositioning complementary products. Second, modern
audiophiles often describe analog sound as being of unmatched quality, a major selling point.
Third, consumers can use record players to satisfy social needs. Unlike the iPod’s solitary music
experience, turntables play music for group enjoyment. Fourth, turntable ownership symbolizes
trendiness and musical expertise, garnering respect for young audiophiles.
For our project, we worked to resolve several key issues associated with Rega’s
repositioning strategy. First and foremost, our research considers how consumers perceive this
need-gap and whether they regard turntables as a potential solution. Along these lines, our report
also describes the target market’s current attitudes towards turntables and where these consumers
acquire information to evaluate audio technology. Our work also considers how consumers listen
to music and how consumption contexts can influence equipment used. Finally, we describe the
strategic implications for Rega and its positioning against potential competitors.
III. Preliminary Industry Investigation
Recently, the vinyl record industry has seen an unprecedented resurgence. After LP sales
hit a record low in 2006, the International Federation of the Phonographic Industry reported that
global sales doubled during 2007 from 3 million to 6 million units (Winneker). Domestically, the
Recording Industry Association of America reports 1.3 million records were sold in 2007, 36.6%
more than in 2006 (Newman). As a result, turntable sales grew nearly 80% during this same time
period (Winneker). To exploit this potential revenue stream, artists like Madonna, U2, Coldplay,
and Metallica are releasing vinyl records for both back catalogs and new hits. Moreover, retailers
like Best Buy, HMV, Virgin, and Amazon.com are beginning to stock LPs alongside their CDs.
Rega Research Limited, a premier British maker of contemporary turntables and high-end
audio equipment, is poised to take advantage of this trend. Since Rega’s launch in 1973, product
lines have included amplifiers, speakers, tuners, and its legendary turntables (“History”). The
company’s current turntable models range from the entry-level P1 to the high-end P9, and its
tonearms are highly regarded for quality performance for a low cost (Stereophile; “History”).
Currently, Rega uses minimal advertising and direct marketing communications; it instead relies
upon a small number of specialty dealers to market and distribute its turntables (“Wolfson”).
Few competing manufacturers have launched repositioning campaigns for a mainstream
youth market. Rega’s competitors are best classified by their level of price and quality. On the
low-end, the Numark PT-01 features simple construction and portability that make it fun for
amateurs, while the Pro-ject Debut III offers a low-cost and effective way to combine analog and
digital worlds through USB ports (Pell). Priced closely to Rega’s P1, the Technics SL1200 MkII
is a high-quality and durable unit targeting aspiring DJs. Though Technics’ positioning has been
towards professional buyers, its host of youth-oriented music events could help Panasonic target
a more mainstream audience (“Events”). Finally, high-end models include the Roksan Radius5
and the Michell GyroDec, which provide top-quality sound and engineering, often for more than
$1,000 (Pell). These turntables are sold through distributors; direct-to-consumer advertising is
limited and youth markets remain untapped.
Substitute goods include a variety of audio equipment like personal stereos, component
stereos, computers, CD / cassette players, and MP3 players. Rega’s greatest threat comes from
Apple’s iPod, which captures 71% of the market for digital music players (“Life Beyond”).
Priced competitively from $49 to $399 and appealing to young listeners, the iPod’s compatibility
with a various speaker systems makes it benefits relatively similar to a turntable’s (“Apple
Store”). Two other noteworthy substitutes include Sony’s lines of Walkmans and stereos for
general audience use and Bose’s high-end digital systems for affluent experts. Ultimately, Rega’s
main competition will come from outside the core turntable industry.
IV. Nature of Targeted “Hip Professionals”
We plan to target relatively affluent urban audiophiles, aged 18 – 34, who are willing to
experiment with this growing trend. These consumers are young, progressive, socially active,
and influential among their peers. They may currently be college students or up-and-coming
professionals, but they still invest considerable time and money in clothing, culture, and causes
that help them stand apart. Self-expression through sketching, blogging, and other creative
pursuits is encouraged by their participation in both online and offline communities.
Similar to traditional hipsters, these consumers stand apart by embracing non-mainstream
trends like alternative music and vegetarian/vegan foods. The experiential qualities of goods and
services are valued above price, making the rich sounds of analog music an appealing draw. Our
target enjoys music-oriented magazines like FADER and websites like Pitchfork. Publications
like Nylon and Radar are also popular. This group is likely comprised of Enterprising Young
Singles and Twentysomethings under ACORN segmentation and Young Literati and a Bohemian
Mix under PRIZM segmentation. Furthermore, our target has high levels of education and
income, ensuring that that they have the purchasing power necessary to invest in a turntable.
V. Focus Group Selection and Execution
Focus groups interviewed samples of 5 to 8 hip professionals including men and women
ages 18 – 34. For two sessions, we obtained a convenience sample of people shopping at music
retailers like Union Square’s Virgin Megastore who met the outward description of our target
market. Another focus group consisted of slightly older participants familiar with the music
industry. Finally, we solicited participation from NYU students living in music-oriented floor
communities through two separate focus groups to obtain the perspectives of younger members
of our target market. There was little variance between focus groups, and facilitators asked
questions from our Moderator’s Guide (Appendix A) and exposed participants to the concept
statement (Appendix B). We asked permission to make audio recordings, which helped when
transcribing participants’ comments (Appendix C). After each session, we distributed a
questionnaire to obtain more information about the focus group participants (Appendix D).
VI. Focus Group Results by Area of Inquiry
1.) Where do you purchase your music? What medium do you usually buy?
The majority of respondents do not purchase music. Instead, participants acquire music
through illegal downloading via file sharing clients like LimeWire. However, respondents dislike
the risk of viruses, time costs, and guilt. Purchasers obtain music from buying CDs at electronics
retailers or downloading MP3s through Apple’s iTunes. Reasons for purchasing CDs include
supporting artists, owning tangible music, and attaining limited edition songs only found on CDs.
iTunes users purchase downloads because they find it convenient, despite Apple’s Digital Rights
Management system; there is little search cost and users can quickly download entire albums.
2.) What qualities do you look for in the music that you listen to?
Many respondents look for interconnectedness between their music and the relationships
between music artists. Most respondents look for music that fits their mood and taste at a given
moment, often corresponding with an activity. For example, a quick tempo creates a mindset for
exercising whereas soft tones create a soothing environment for studying. It is inferred that
actively listening to music—listening without allowing other distractions—is becoming rare.
3.) Please describe the atmosphere under which you listen to music.
When participants describe their general listening environment, they note two opposing
situations: total isolation or social settings. When listening to music aloud alone, the platform is
usually a laptop or personal computer. In social settings, on the other hand, music is used to
generate socializing activities like dancing and singing with computer or iPod speakers.
4.) Where do you get information about music? What about audio technology?
Participants get information about music from various sources, most important of which
was word-of-mouth. Online user generated content sources include Wikipedia, social networks
like Facebook, and blogs like PerezHilton. Preferred online recommendation systems include
Pandora and iMeem. Although print is giving way to the Internet, Rolling Stone is still respected.
However, television channels like VH1 and MTV are no longer used for music information.
Sources for audio technology information are even more varied. People use sites like the
New York Times, CNN, music blogs, and reviews on retailers’ sites. Several participants obtain
information from trade publications like Stereophile and Soundstage. Respondents were also
open to introductory announcements from vendors. Again, word-of-mouth is very influential.
5.) What kinds of audio technology do you own? When do you use each kind?
Participants own various types of audio technology, with almost all catering to the digital
music experience. Common examples include the iPod and other MP3 players, the iHome,
laptops, speakers, and headphones. Although some respondents own CD players, radios, and
boomboxes, they no longer use them because these technologies have become obsolete.
6.) Describe your experiences with and attitudes towards turntables and vinyl records.
Participants had a very positive impression of turntables. One group referenced their
nostalgia and history. The 1950s and 1960s, the Beatles, and other iconic music artists lent a
“cool and retro” aura to the device, and its simplicity was appealing. Though many participants
had a strong connection with the turntable, few people had heard one play. Most impressions
came from exposure to period films and cues taken from parents’ and grandparents’ stories. A
second group of participants learned of turntables from modern disc jockeys (DJs). Participants
who associate turntables with DJs see turntables as a contemporary, urban, and “hip.”
7.) What is your reaction towards Rega’s turntable line?
After presenting the concept, initial reactions were mostly favorable. Several people said
the idea of owning a turntable like a DJ was “classy,” but no one referenced the specific benefits
stated in our concept statement. Moreover, most positive comments were about the device’s
color, design, and decorative potential. Hedonic benefits trumped functionality.
Unfortunately, commentary generally grew less favorable as participants focused on how
they would integrate a turntable into their lives. Switching costs were key—many people cited
their incompatibility with digital music, lack of playlist functionality, inability to shuffle songs,
and limited portability as challenges to overcome. Opportunity costs from searches for records
were another concern. Yet, a few participants could envision buying a turntable. Most of them
felt that owning a record player would be more realistic when they were older professionals with
apartments. Turntables could also make a great gift for less technologically savvy parents.
8.) How would listening to a Rega turntable compare to other popular technology?
Would you consider purchasing a Rega turntable? Why or why not?
Participants agreed that Rega turntables would provide a more experiential and active
listening experience that was described as “classy.” Overall, social gatherings seemed to be the
venue where buyers could extract the greatest value, as a turntable would facilitate communal
music enjoyment and serve as a conversation piece that could garner respect for owners.
Yet functional drawbacks prevailed. “The sound would be much better,” said one person,
“but the convenience wouldn’t be good at all. […] I wouldn’t consider getting one.” Several
participants cited learning barriers and incongruities with digital music playback conventions as
major obstacles. Despite our survey’s finding that participants felt the listening experience would
be moderately different from that of other music equipment, turntables rank ahead of only
portable CD players in enjoyableness (Appendix D). In purchase likelihood, they ranked last.
However, participants indicated that purchasing a turntable might be more likely as adults.
10.) In which price range would you place Rega’s turntables?
Though several respondents would only spend $30 to $50 for a record player, most priced
a Rega turntable between $200 and $300. Many people specifically referenced the iPod and other
MP3 players as a source of their reference price. Industry insiders had more experience with
complex music equipment and placed a Rega turntable’s value in the $300 to $400 range. On the
whole, respondents felt that a Rega turntable may be too expensive for their present budget,
especially when considering the purchase of complements like speakers and records. Several
people felt purchase was more likely once they have “a good stable home and a steady income.”
VII. Implications for our Marketing Strategy
A. Product
The Rega turntable line starts with the P1 and rises in quality up to the P9. Many
consumers cited switching costs associated with new learning as key purchase barriers, so our
marketing would focus on Rega’s entry-level P1 turntable. Users can activate this model with a
simple on/off button. Moreover, the product is sold with a detailed instructional guide and with
most settings already preset for the user. We would also update Rega’s website to include more
easily accessible information about turntable operation, technical support, and locating
compatible equipment. All Rega turntables come with a 3-year warranty that we will emphasize
to reduce the financial risk and value barriers that focus groups referenced.
Target consumers expressed interest in using turntables as conversation pieces to obtain
social praise. Accordingly, we would maintain the P1’s sleek design while imbuing it with the
P3’s more vibrant selection of color including Saffron Yellow and Posy Pink. The buyer can also
purchase a glass platter upgrade and colored mat to complement the turntable’s finish. All design
options would be available on Rega’s website to allow for model customization.
B. Promotion
Focus groups show our target obtains information about music and music technology
from various sources (Appendix C). To target music aficionados, we would break with Rega’s
traditional marketing tactics and run a direct-to-consumer print campaign in music magazines
like Rolling Stones and Spin as well as in trade journals like Stereophile and The Absolute Sound.
In terms of new media, we could advertise in online versions of such publications and promote
the P1 on Rega’s website by offering additional product and pricing information. Our target
market also indicated that advertising on social networks like MySpace and Facebook could be
effective. Television ads would likely be cost ineffective.
Non-traditional communications would include updating Rega’s sparse Wikipedia page
and leveraging music blogger influence by persuading them to write favorable reviews. Thus, we
could generate product awareness and boost brand credibility in media our target extracts music
information from. As our target market values experiences, we would organize publicity events
like casual lounge parties where target consumers can mingle, watch demonstrations, and even
test the P1 themselves. Playing off consumers’ desires to use turntables as conversation pieces,
Rega could forge partnerships with members of the design community such as artists, fashion
designers, or architects to create limited edition turntables. Furthermore, we would collaborate
with artists to use Rega turntables and record sleeves as art installations in venues like the
Museum of Modern Art. Other promotions could entail product placement in congruous films,
television shows, and sound expositions.
With strong competition from Apple’s iPod (Appendix D), relationship marketing is
essential to ensure Rega creates long-term brand engagement. Superior technical support would
help consumers overcome complexity barriers and develop a rapport with a relatively unknown
brand. Brand ambassadors nested within retailers would also allow for easy outreach. Modifying
some of the publicity events mentioned above for current owners could give consumers an
enjoyable experience that provides Rega opportunities for up-selling. And finally, co-branding
with record labels to create promotions, like sending owners a free record their birthdays, would
provide inexpensive reminder advertising that could please consumers.
Thematically, Rega’s promotions must stress three key elements. First, it must contrast
the roles of turntables and iPods. Our survey showed iPods are the most enjoyable, desirable, and
commonly owned music technology (Appendix D). Respondents felt turntables lacked the
iPods’ digital music compatibility, playback functionality, and portability. As a result, our
messages must show how turntables can complement existing music equipment rather than
replace it. Ads can portray usage situations—commuting, exercising—where listeners use an
iPod and transition into new situations—socializing, group studying—where they use a turntable
instead. If buyers see they can own both products, existing digital music libraries will retain
value and turntables would no longer be expected to replicate all the iPods’ features.
Second, messages must stress records’ hedonic benefits in a relatable way. Our concept
statement focused on functional benefits, but participants spoke positively about record players
in the emotional context of nostalgia and DJs. Nostalgia might activate negative associations
with classical music and highlight its anachronistic nature. Instead, ads should use the DJ appeal
and depict social settings where turntables allow communal enjoyment of modern music and act
as conversation pieces to garner respect for owners. This approach clearly necessitates speaking
to the ideal self based on the id, selling the fantasy of social preeminence. Rega’s current
advertising stresses instrumental goals by focusing on product features and their utilitarian
benefits (Appendix E). Targeting the id would require advertising oriented towards terminal
goals of escapism and social success. As a result, ads would symbolically show social situations
where turntable owners reap the hedonic benefits of purchase (Appendix F). And to emphasize
these benefits, Rega should use a normative approach that depicts’ our target’s reference group
as offering positive reinforcement by praising owners to justify purchase.
Third, promotions should show the accessibility of turntables and vinyl records because
focus group participants were deterred by search costs. A small amount of each message should
mention where consumers can find records and Rega turntables, either though a specific retail
partner like Virgin or through Rega’s online store. Rega’s website should also describe how to
operate turntables, as respondents indicated learning costs were another barrier to purchase.
Our strategy also entails sales promotions to entice listeners. First, records today usually
include digital tracks that allow buyers to enjoy the same music on their iPods. Distributors could
communicate this feature to reduce turntables’ perceived performance and value risks. Secondly,
we would bundle a free vinyl album with each turntable purchase, perhaps in partnership with
up-and-coming artists. This promotion could help counter turntables’ antique image and allow
consumers to feel greater purchase satisfaction by giving their new product an immediate use.
Higher satisfaction would lead to favorable word-of-mouth and ultimately additional sales.
C. Pricing
The Rega turntables cover dispersed price points ranging from $350 for the P1 to $4,595
for the P9. Because our target uses the iPod as a reference price, we will advertise the P1 model
and its relatively comparable price to lure the younger market. To satisfy our audience’s design
needs, we would make the P1 available in pantones and add a colored platter mat for $50. With
these features, our hip professional-oriented Rega P1 will cost just over $400 (Stereophile). For
high-quality turntables, this price would actually be considered a penetration strategy because it
undercuts major industry competitors to capture price-sensitive, value-conscious consumers.
However, purchasing a turntable can become more expensive as customers acquire other
components to assemble a completely functioning system. We would recommend a less
expensive selection for our price sensitive consumers. The Rega Brio 3 integrated amplifier is
available at $645 and the Rega R1 loudspeakers cost $545. Cable components can be found
inexpensively at local audio stores. Accordingly, the total cost for a full-functioning turntable
system by Rega will be $1,590. Nevertheless, this price could be significantly reduced if buyers
search for lower cost components on virtual markets. While we plan not to advertise this fact,
this information will be available on Rega’s website to help consumers educate themselves.
D. Placement
Rega is currently distributed by The Sound Organisation, which will continue to deliver
the product to hi-fi dealers. Since Rega’s repositioning necessitates reaching a new audience, we
would select venues with larger customer bases. Focus group participants indicated that selling
through big-box retailers like Circuit City and the Best Buy would cut against the grain of Rega’s
anti-digital image. Furthermore, the terminal values embodied in a Rega turntable might indicate
consumers have more hedonic shopping movies that are incompatible with the image of such
mass merchandisers. As a result, Rega’s P1 would be sold in independent and mainstream record
stores like Amoeba Music or Virgin to increase the brand’s exposure to young audiophiles and
the mainstream market in the proper context. Finally, Rega would launch a consumer-direct
online store where users can fit turntables to their aesthetic and monetary needs.
VIII. Conclusion
Clearly the success of Rega’s repositioning strategy depends upon its ability to overcome
the obstacles it faces in reaching its target. Considering the prevalence of digital music and
resultant behavior explored in our research, Rega must show that its turntable does not only fit in
consumers’ lives, but that it also represents an integral component missing from their music
listening experience. Effectively communicating this main idea to hip professionals regarding the
P1 turntable with precise promotion, competitive pricing, appropriate distribution, and
customized offerings will ensure that Rega achieves strategic marketing success.
Appendix A: Moderator’s Guide
A. Questions about Current Music Marketplace
1. Where do you purchase your music? What medium do you usually buy?
2. What qualities do you look for in the music that you listen to?
3. Please describe the atmosphere under which you listen to music.
4. Where do you get information about music? What about audio technology?
5. What kinds of audio technology do you own? When do you use each kind?
6. Describe your experiences with and attitudes towards turntables and vinyl records?
B. Introduction of Concept Statement
Rega, a hi-fidelity turntable company, is considering marketing their line of record
players to a younger, urban audience. Rega’s turntables provide access to a higher quality
musical experience, through use of vinyl records and their rich, analog sound. The line will
be sold in mass market and independent music stores, hi-fidelity audio dealers, and through
Rega’s website, where customers can customize their purchase. The purpose of this interview
is to determine your attitudes towards the purchase and usage of hi-fidelity turntables and to
better understand how your relationship with music influences your listening behavior.
C. Questions about Rega Turntable Concept
7. What is your reaction towards Rega’s turntable line?
8. How would you compare the listening experience associated with Rega’s turntables to
other popular means of listening to music?
9. Would you consider purchasing a Rega turntable? Why or why not?
10. In which price range would you place Rega’s turntables?
D. Collection of Supplementary Demographic and Behavioral Data
Appendix B: Concept Statement
Rega, a hi-fidelity turntable company, is considering marketing their line of record
players to a younger, urban audience. Rega’s turntables provide access to a higher quality
musical experience, through use of vinyl records and their rich, analog sound. The line will be
sold in mass market and independent music stores, hi-fidelity audio dealers, and through Rega’s
website, where customers can customize their purchase. The purpose of this interview is to
determine your attitudes towards the purchase and usage of hi-fidelity turntables and to better
understand how your relationship with music influences your listening behavior.
Appendix C: Excerpts from Focus Groups
A. “You download something and immediately have ten viruses. It’s not even worth the hassle.”
B. “I only listen to music from YouTube and Pandora Radio. I don’t buy it because I am afraid I will get tired of it.”
C. “Robots are telling us what to listen to.”
D. “I get a lot of my music just from sharing music with other people, and listening to other people’s playlists.”
E. “I download all of my music illegally on LimeWire. I think I bought a CD a few months ago.”
F. “If I buy a band’s CD, it is an investment for me. I feel good owning it.”
G. “Sometimes I find music distracting if I am hanging out with a big group of people. I don’t want to have to talk over the music.”
H. “I listen to music from my laptop. I only use my iPod if I am moving around.”
I. “I listen to music equally by myself and with when other people are around. I just listen to different bands and signers for each.”
J. “I think I have some artists that are like gods or semi gods that have older songs, and I listen to them because of who that person is and what they represent. Then I listen to other things because it might be connected to a good memory or a phase in my life.”
K. “It drives the mood of whatever I’m writing at the time.”
L. “I feel so strongly. I hate iPods. I think they isolate people and they turn music into a weapon. And anytime you put in your iPod you’re saying, ‘Don’t come near me.’”
M. “Until I started hearing all that stuff about ear damage, I used my iPod. Now I have these really large phat speakers sitting in my room. Unless I have listened to something on those speakers, I don’t considered it having listened to the album.”
N. “I get most of my information online. PerezHilton, TheSuperficial, and little side ads on Facebook. Also a lot of information from friends. I sometimes read The RollingStone or I’ll check out Billboard.com and download all the top songs.”
O. “I think turntables are so cool! I think that are so classy. I want one. I want one to show off. I for sure want to own one in the future.”
P. “It’s great to listen to a record on vinyl. It’s a totally different experience.”
Q. “I really like the noise the needle makes when it hits the record.”
R. “Ew. It brings back bad memories. My mean violin teacher would always use it during lessons.”
S. “Oh, if it comes in Pink then I am all for it!”
T. “I could make an art installation out of that in my house.”
U. “It would be nice to go back to a simpler time with a simpler technology. There is a lot of nostalgia.”
V. “Can you customize it? Because in that way it is very different. I guess you have to be in the mood to listen to a certain artist.”
W. “If I had a turntable, then I would have to listen to it with other people. It would be super awkward to do it by myself.”
X. “So, if I have all this stuff on my computer, then I have to buy my music all over again just so that I can play it on something else? I don’t think so. I wouldn’t be able to make my own playlists or shuffle. I would only be able to listen to one artist. That is a big impact.”
Appendix D: Post-Focus Group Questionnaire
1. Please rank (1 = highest, 6 = lowest) the following musical equipment by how frequently you use each variety. If you do not use a given type, leave the line blank.
Equipment Count RankMP3 Player 25 1.80Portable CD / Cassette Player 14 4.29Mini-Stereo 17 3.35Component Stereo 16 3.69Computer 25 1.32Turntable 9 5.78
2. Please rank (1 = highest, 6 = lowest) the following musical equipment by how enjoyable it is to use each. If you do not use a given type, leave the line blank.
Equipment Count RankMP3 Player 25 2.04Portable CD / Cassette Player 14 4.50Mini-Stereo 17 3.63Component Stereo 16 3.12Computer 25 1.88Turntable 9 3.50
3. Please rank (1 = highest, 6 = lowest) the following musical equipment by how likely you are to purchase each variety. Please do not leave any lines blank.
Equipment Count RankMP3 Player 24 1.63Portable CD / Cassette Player 22 4.68Mini-Stereo 23 3.74Component Stereo 22 3.91Computer 25 2.20Turntable 22 4.82
4. Please rank (1 = highest, 6 = lowest) the following music sources by how frequently you listen to music from each. If you do not listen to a source, leave the line blank.
Source Count RankAM / FM / Satellite Radio 23 4.09Downloads (iTunes, LimeWire) 23 1.30Television (MTV) 20 4.70Hard Copy (CD, Cassette, Record) 23 3.35Streaming Internet Radio 19 3.42Website Postings (YouTube) 23 2.74
5. Please list the brands you most associate with each variety of musical equipment. If you do not associate any brands with a given variety, leave the line blank.
MP3 Player Count ShareiPod 18 60.0%Zune 3 10.0%Creative 2 6.7%Sony 2 6.7%iPhone 1 3.3%iRiver 1 3.3%Motorala 1 3.3%Sandisk 1 3.3%Sansa 1 3.3%
Portable CD / Cassette Player Count ShareSony 14 73.7%Panasonic 3 15.8%Best Buy 1 5.3%JVC 1 5.3%
Mini-Stereo Count ShareSony 10 62.5%Bose 2 12.5%JVC 1 6.3%Panasonic 1 6.3%Pansonic 1 6.3%Phillips 1 6.3%
Component Stereo Count ShareSony 6 42.9%Bose 4 28.6%Bang & Olufsen 1 7.1%JVC 1 7.1%Mitsubishi 1 7.1%Pansonic 1 7.1%
Turntable Count ShareTechnics 2 50.0%RCA 1 25.0%Rega 1 25.0%
6. Please list the brands you already own for each variety of musical equipment. If you do not own any brands for a given variety, leave the line blank.
MP3 Player Count ShareiPod 18 78.3%Creative 1 4.3%LG 1 4.3%RadioShack 1 4.3%Sansa 1 4.3%Sony 1 4.3%
Portable CD / Cassette Player Count ShareSony 9 81.82%Panasonic 1 9.09%Virgin 1 9.09%
Mini-Stereo Count SharePanasonic 2 33.3%Sony 2 33.3%iHome 1 16.7%Unknown 1 16.7%
Component Stereo Count ShareSony 3 60.0%Bose 1 20.0%RCA 1 20.0%
Turntable Count ShareTechnics 1 100.0%
8. Please list the brands you would consider purchasing for each variety of equipment. If you would not purchase any brands for a given variety, leave the line blank.
MP3 Player Count ShareiPod 14 77.8%Zune 2 11.1%Creative 1 5.6%Sony 1 5.6%
Portable CD / Cassette Player Count ShareSony 7 70.0%Panasonic 2 20.0%Toshiba 1 10.0%
Mini-Stereo Count ShareBose 3 42.9%Sony 3 42.9%Panasonic 1 14.3%
Component Stereo Count ShareBose 3 50.0%Sony 2 33.3%RCA 1 16.7%
Turntable Count ShareRega 3 60.0%Technics 2 40.0%
9. Please rate how much you agree with the following statement: “Owning a Rega Turntable would provide unique features and benefits that are appealing to me.”
Highly Disagree Highly Agree
10. Please rate how much you agree with the following statement: “A Rega Turntable provides a different type of musical listening experience than other equipment.”
Highly Disagree Highly Agree
11. Please rate how much you agree with the following statement: “Investing in a Rega Turntable to complement my other music equipment would offer significant value.”
Highly Disagree Highly Agree
2 4 7 5 6 1
0 3 1 6 10 5
Average Rating
•3 6 10 4 0 2
Average Rating
•
Average Rating
•
12. Please rate how much you agree with the following statement: “I would consider purchasing a Rega Turntable.”
Highly Disagree Highly Agree
13. Please provide the following demographic data:
Gender Count PercentageFemale 17 68.0%Male 8 32.0%
Age Count Percentage12 – 17 3 12.0%18 – 24 12 48.0%25 – 34 8 32.0%35 – 50 2 8.0%Average 24.9
Appendix E: Rega’s Current Advertising Style
Average Rating
•4 9 4 3 4 1
Appendix F: Advertising Layout Mock-Ups
Works Cited
“Apple Store.” Apple. 2008. 5 Dec. 2008. <http://store.apple.com/us>.
Dell, Kristina. “Vinyl Gets its Groove Back.” Time. 10 Jan. 2008. 24 Sept. 2008. <http://
www.time.com/time/magazine/article/0,9171,1702369,00.html>.
“History.” Rega Research Limited. 2004. 30 Nov 2008. <http://www.rega.co.uk/index2.htm>.
Hunt, Kevin. “The Tables Are Turned: Phonographs Are Cool Again.” Hartford Courant (25
Sept. 2003): 21. ProQuest Newspapers. ProQuest. NYU, Bobst Lib., NY. 30 Nov. 2007
<http://proquest.umi.com/pqdweb?
index=15&did=411237401&SrchMode=1&sid=8&Fmt=3&VInst=PROD&VType=PQD
&RQT=309&VName=PQD&TS=1228099085&clientId=83650>.
“Events.” Technics. 2005. Panasonic Corporation of North America. 30 Nov. 2008. <http:/
www.panasonic.com/consumer_electronics/technics_dj/events.asp>.
“Life Beyond the iPod!” TWICE: This Week in Consumer Electronics 23 (18 Aug. 2008): 2-6.
Business Source Premiere. EBSCOhost. NYU, Bobst Lib., NY. 5 Dec. 2007 <http://
search.ebscohost.com/login.aspx?direct=true&db=buh&AN=34183249&site=ehost-
live>.
Newman, Melinda. “Vinyl Records Make a Return.” Los Angeles Times 18 Aug. 2008. 25 Oct.
2008 <http://www.latimes.com/entertainment/news/business/la-et-vinyl18-
2008aug18,0,2834344.story>.
Pell, Alex and David Price. “Get into the groove with the revival of vinyl.” The Sunday Times
(18 Nov. 2008): 16. LexisNexis Academic Universe. LexisNexis. NYU, Bobst Lib., NY.
30 Nov. 2007 < http://www.lexisnexis.com:80/us/lnacademic/results/docview/
docview.do?
docLinkInd=true&risb=21_T5261704835&format=GNBFI&sort=BOOLEAN&startDoc
No=1&resultsUrlKey=29_T5261704839&cisb=22_T5261704838&treeMax=true&treeW
idth=0&csi=332263&docNo=8>.
Stereophile 2008 Buyer’s Guide. 26 Nov. 2008. 13, 122, 188.
Winneker, Craig. “Vinyl Gets Another Spin.” Wall Street Journal (13 Sept. 2008): W2.
ProQuest Newspapers. ProQuest. NYU, Bobst Lib., NY. 30 Nov. 2007 <http://proquest.
umi.com/pqdweb?
index=0&did=1553937741&SrchMode=1&sid=1&Fmt=3&VInst=PROD&VType=PQD
&RQT=309&VName=PQD&TS=1228097665&clientId=83650>.
“Wolfson Microelectronics” M2 Presswire (9 Apr. 2001): 1. ProQuest Newspapers. ProQuest.
NYU, Bobst Lib., NY. 30 Nov. 2007 <http://proquest.umi.com/pqdweb?index=2&did=
70971517&SrchMode=1&sid=2&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VN
ame=PQD&TS=1228096780&clientId=83650>.