request for proposal (rfp) - board of intermediate … of intermediate education karachi page # 1 of...

Board of Intermediate Education Karachi Page # 1 of 21

Prepared By I.T. Manager

Request for Proposal (RFP)

AUTOMATION OF AUDIT- GL/FINANCE, HR – PAYROLL, PERMISSION, CALL CENTER

DEVELOPMENT WITH DIGITAL EXCHANGE SYSTEM, SPECIFIC SOFTWARE FOR

CONFIDENTIAL SECTION, DMS, INVENTORY MANAGEMENT SYSTEM, BOARD’S &

DEPARTMENTAL INTERNETWORKING WITH DATACENTER DEVELOPMENT

Board of Intermediate Education, Karachi December, 2014

PHASE III & IV



Table of Contents 1. Introduction……………………………………………………………………………………………. 4

2. Requirements…………………………………………………………………………………………. 4

2.0.1 Tools have to be used to develop the required software(s) 4

2.1.1 Requirements Details 5

2.1.1.1 Requirements of Software for GL/Finance & Audit Department

2.1.1.2 Requirements of Software for HR-Payroll Department

2.1.1.3 Software & Hardware for Confidential Section

2.1.1.4 Software of Inventory Management Systems

2.1.1.5 Software of Permission Department

2.1.1.6 Assessment and Development of Internetworking among departments through I.T Section

2.1.1.7 Development of Call Center with Digital Exchange Systems

2.1.1.8 Datacenter Development according to International Standards

2.1.1.9 Requirement of PCs for Different Departments of the Board

2.1.1.10 Servers Requirements for Datacenter

2.1.1.11 Scanners Requirements

2.1.1.12 Printers requirements

2.1.1.13 Power Solution with UPS Requirements

2.1.1.14 Emergency Fire /Power Alarm and Suppression System

2.1.1.15 Document Management System (DMS)

3 Existed Infrastructure…………….………………………………………………………………….. 14

3.0.1 Major Database Applications…………………………………………………….………. 14 3.0.2 Applications ……………………………………………………………………………….…..… 14 3.0.3 Operating System ……………………………………………………………………….……. 15

4.0 GENERAL ……………………………………………………………………………………………………. 15 5.0 Hardware & Software Reporting ……………………………………………………………….. 17 5.0.1 Report

5.0.2 Analysis

6 Non-Functional Requirements 6.0 Training …………………………………………………………………………………………..…... 17

6.1 User Manuals..………………………………………………………………………………….…. 18

3.2 Separate Disaster Recovery Plan………………………………………….……………… 18

6.3 Implementation Plan………………………………………………………….……………….. 18

6.4 Support Contract………………………………………………………….……………………... 18

7 Eligible Companies…………………………………………………………………………….………... 18

8 Criteria for Evaluation……………………………………………………………………………….…. 19

8.1 General Evaluation……………………………………………………………………………..… 19

8.0.1 Business Evaluation………………………………………………………..………..… 19

8.0.2 Functional Evaluation…............................................................. 19



8.0.3 Technical Evaluation…………………………………………………………………... 19

8.0.4 Risk Evaluation………………………………………………………………………….. 19

8.0.5 Reference Evaluation………………………………………………………………… 19

8.2 Financial Evaluation…………………………………………………………………………….. 19

8.1.1 Financial Evaluation ……………………………………………………….. 19 8.1.2 Technical Evaluation ………………………………………………….…… 19

9.0 Financial Proposal………………………………………………………………………………….…. 19 6.1 Application Cost………………………………………………………………….……. 19

6.2 Implementation Cost………………………………………………………….…... 19

6.3 Maintenance Cost……………………………………………………………………. 19

6.4 Total Cost of Ownership…………….……………………………………………. 19

10.0 Technical Proposal……………………………………………………………………………………….... 19

10.0.1 Purpose of Document …………………………………………………………………..… 19 10.0.2 Technical Architecture ……………………………………………………………………. 19 10.0.3 Process or workflow Map ……………………………………………………………….. 19 11 Pre-bid Conference …………………………………………………………………………………….... 19

12 General Terms and Conditions……………………….…………………………………………….. 20



Details of specifications, quantities required and the terms & conditions of the tender:

Following is the detail of the specifications, quantities required and the terms & conditions of the tender notice published in the newspapers.

1 Introduction The Board of Intermediate Education, Karachi (BIEK) intends to obtain a Software and Hardware Solutions with Support is to be required with customization and implementation, for its GL/Finance, Audit, HR-Payroll, Inventory and permission departments, Call Center with Digital Exchange, Document Management System (DMS) software, Specific Software & Hardware for Confidential department with its internal networking solutions and Complete Internetworking of Board Internal Department with support and datacenter solution. For this purpose, sealed bids are invited from well reputed IT companies. The sealed bid comprising of Technical as well as Financial proposal (both separately) are to be submitted separately with five year support of development. Prior to customization the vendor are required to compile SRS to be vetted by BIEK, prepare prototype and get endorsed from BIEK the functional working model giving time bound schedule for implementing the system.

2 Requirements

2.0.1 Tools have to be used to develop the required software(s)

I. DATABASE: ORACLE 11G Applicant must possess sound knowledge of database and its objects and must be capable of troubleshooting at all levels.

Major Database Applications:

Oracle recognized certification for - Relational Database Concepts - Database Architecture, Administration and Tuning - Networking of Distributed Database

Knowledge of Client Server Architecture

Expertise in Oracle Server Manager

Development of Automated Backup & Recovery System

Development and maintenance of Packages, Procedure, Trigger, Views

Sound knowledge of rollback segments and log files concept

Management of Oracle core architecture & Design

Designing optimum Oracle database layout

Expertise of database performance optimization

Database Connectivity

Database Optimization

Knowledge of PL/SQL and stored procedures.



II. DOT NET FRAMEWORK, ENVIRONMENT 4.0 OR ABOVE:

Applicant must possess expertise over following application modules and be able to create new applications:

Net Applications - Forms - Connectivity with Oracle

Multi-Session Environment - Able to access any where via secure user ID - Maintain more than one session - Audit Trail - Logs of the systems - Admin and User interface - User Control with session IDs - Business Logic and Business Intelligent System Interface - Required Forms as per the requirement of the department after the analysis and

workflow of the department - Required Reports as per the requirement of the department after the analysis and

workflow of the department - Able to manage the screen shots (Forms & Reports) according to the management

level.

Optimization of application performance

Integration of standalone and ad-hoc applications

Enterprise Dashboard

III. OPERATING SYSTEM:

Windows 2008 Server or Above

Tuning & Optimization (especially for Oracle environment)

Adjust in the Server Technology

Backup & Recovery The functional requirements for the modules and sub-modules that are needed by the BIEK are given below: 2.1.1 Requirement details

2.1.1.1 Requirements of Software for GL/Finance & Audit Department

2.1.1.2 Requirements of Software for HR-Payroll Department

2.1.1.3 Specific Software & Hardware for Confidential Section

2.1.1.4 Software of Inventory Management Systems

2.1.1.5 Software of Permission Department












2.1.1.15 Document Management System (DMS) Software

2.1.1.1 Required of the GL-Finance and Audit Department - Audit - Head of Accounts related to budget

Expenditures

Income

As per requirement

Professor Billing System - Budget Control and Checking of Heads of Accounts

- Checklist

Approvals

Quotations

Certification

Stamping

Stock Entry

- General Ledger

Single Entry System

Salaries of Employees (Payroll) Integrated with Payroll through Establishment

Deductions of Employee’s Record Loan Processing

Gross income Statement

CP Fund Management System related to Employees

Loan / Salary Slips

Credit Advise

Advance

Cheque Printing System

Online Banking System

Daily Closing Record of accounts

Weekly Closing

Monthly / Quarter/half yearly and Yearly Closing of accounts.

- Banking Records - College Records

- Cash Book Records (With Closing Structure)

General Cash Books

Subsidiary Cash Books

- Bank reconciliation - Payment related to Examination - Fee Collection Record

Registration Collection

Enrolment Collection

Examinations Collection



Duplicate Documents Collection

Sales of Forms Collection

Permission Forms Collection

- Expenditure

Come up from the Audit Section - Receiving

Come up from the Audit Section

- Miscellaneous - Bank re-conciliation - 3 - icore PC Required for call agent, Specification mentioned on clause # 2.1.1.9

- Support also required at least for 5 years initially, it may be move on further on the requirement.

2.1.1.2 Requirements of the HR-Payroll Department

- Workflow Analysis

Appointment and recruitment System

Calendar Rules

Notifications and Searching of Notifications Date Wise Letter No Wise Name Wise

Meeting Minutes and Proceeding

ACR / PER (Appraisals Performance)

- Personal or Employee Information System

Leave Record (Casual and Earn)

Funds Record

Medical Record

Diagnostics Record

Encashment of leave

Third Party Contractors

- Internal Promotions

Advances

Fixation of Salary

Increment

Pay fixation and revision

Educational Allowance

Exception

- Section Record

Transfer and Posting

Purchases

Inventory

Approvals Record

- Auto hierarchy of the Employees

Department Wise



Organization Wise

- Payroll of Board’s Employee o Payroll Posting Process o Generation of Pay slips o Allowances control System o Loans control system o Employee Tax Report System o Employee Tax Certificates o Status Report of Loans of Individuals o Combined Reports of Loans & Deductions of Employees o Gratuity & Pension Controlling system o Fringe Benefits System

- 2 - icore PC Required for call agent, Specification mentioned on clause # 2.1.1.9

- Support also required at least for 5 years initially, it may be move on further on the

requirement.

2.1.1.3 Software & Hardware for Confidential Section

- Professor record management system - Alter and Update the data as per requirement - Integration with MS Word and MS Excel and other related Software - Printing information systems - Complete Profiles of the Professors and concerned who are associated with confidential

section. - Technology should be oracle and Net 4.0 or equivalent. - 42-U Rack with one sliding Tray Two Fixed Tray, 4 Fans, rollers and other required

accessories - One Server Machine HP DL 380 G7 with 6 TB HDD with Dual Power Supply - 8 Way PDU (two) - Two Managed Switches of 24 ports (Branded) - Three Boxes of Cable Cat-6 - 20 I/O with face plates - 20 Patch Box - 40 Patch Cables - Labor Charges shall be submitted separately for Networking & Installations - Support also required at least for 5 years initially, it may be extended further as per

requirement.



- 2.1.1.4 Software of Inventory Management System - Inventory Management System

Record Keeping of Each Item

Purchase Entry of items

Issuance Entry, department vise

Stock Entry of all items

Stock Management Report

Overall Report

Baseline Checks

Total Inventory Reports

Month wise Issue items report

Month wise stock reports

Yearly Issuance Items report w.r.t. department

Support also required at least for 5 years initially, it may be move on further on the requirement.

2 - icore PC Required for call agent, Specification mentioned on clause # 2.1.1.9

2.1.1.5 Software of Board’s Permission Department - Board’s Permissions through Information Technology Systems

Assess & Analyze all the Board’s Permission Departmental activities

Types of all Permission

Which Permissions required at what testimonials

Endorsement and workflow of the department

Over all reports

Category wise reports regarding Permissions

Monthly Report with fee

Daily report with category and fee

Bank reconciliation with accounts

Dashboard appearance

Support also required at least for 5 years initially, it may be move on further on the requirement.



- Complete Assessment, diagram with layouts of Each Building and its interconnectivity - Complete Accessories with wire and installation Each Building and its interconnectivity - Installation of wires, firewall, switches and routers - Installation of Fiber with its accessories (If required) - Integrated with the existed infrastructure of networking - Integration of departments through networks - VLAN Installations - Managed Switches configuration and deliver complete diagrams of each switch with IP

Address. - Inter-building Installation and its complete diagram - Trouble Shooting Support - Network Support on Platinum Service Basis - Network Racks Required



- Complete tagging Required

As per our assessment, the following items are required to complete the above related work to 2.1.1.6, but the vendors must be assessed by their own experts and provide us the actual required items to complete the above tasks/work.

MOST IMPORTANT NOTE:

Installation, splicing, ducting and other related charges shall be mentioned separately with complete

calculation (fit by fit) with different heads. Further the complete duration of work shall also be

mentioned in your proposal separately with complete break ups of the financials.

Before submission of financials of the above mentioned work, the submitting vendor shall be assessed

the network thoroughly and its requirement, after awarding of the tender, the Board’s will not bear any

further cost and assignee must have to be completed the above mentioned work with the given

mentioned cost & Provided time.

Network Support is also required for at least 5 years; the vendor may provide the technical and financial

details year wise separately. The support can be extended further on the basis of requirements.

ITEMS QUANTITY WITH DESCRIPTION

3M Cat 6 I/O Phase Plate Single shutter bb

250 Units

3M Cat 6 Cable 30,000 ft

Adamjee Various Channel Duct 11,000 ft

3M 1 m Patch Cored 250 Units

3M 3 m Patch cord 250 Units

3M 24 Port Patch Panel 12 Units

6U Rack Unbranded 12 Units

Cisco 24 Port Switch 2960F-24

TS-L

12 Units

UPS for Switch in every Rack 750VA Dry battery

12 Units

Various Channel Duct

40X40 2000 ft

25x38 3500 ft

16x25 2500 ft

25x25 1500 ft

16x38 1500 ft

Cat7 back bone cable 3000 ft

U PVC Pipe For back bone 400 m

Fiber 350 m

Fiber Accessories FDF 4

Jointer 4

Pigtail 16




Voice calling system through loud speakers in IT System.

One Specific UAN No. may be provided from the NTC

One PRI-Line (30 –lines) may be provided from the NTC

Digital PABX required of 48 x 150 nodes

Call center Software

Wiring of digital PABX from end to end (Proposed in fits)

Routers according to the requirement

Gateways according to the requirement

Switches according to the requirement

Special 15 Telephone Set for Call Center Agents

Accessories for Call agents (Microphone, Head-Sets Etc)

15 consoles for Call Center

Additional Telephone Sets for Other Departments

Main Controller of the Digital PABX with Software

UPS for Call Center and PABX

Complete Installation, and Testing


Support also required at least for 5 years initially, it may be move on further on the

requirement.

One Laptop for configuring and controlling of Call Center Agents and accessories required of

HP with 2TB HDD, 16GB RAM and standard accessories.

2.1.1.7.1 Software required for agents, where the agents can get the complete information

Regarding board’s Circulars, Notifications and General information and may also

get the information on search basis. The Software will help the Agents to assess

the callers who required the desire information. The Software must have the

complete CMS and publishing system with logs, and also maintain the user’s rights.

Support also required at least for 5 years initially, it may be move on further on the

requirement.

MOST IMPORTANT NOTE:

Installation, ducting and other related charges shall be mentioned separately with complete calculation

(fit by fit) with different heads. Further the complete duration of work shall also be mentioned in your

proposals separately with complete break ups of the financials.



Before submission of financials of the above mentioned work, the vendor shall also be assessed the

requirements thoroughly, after awarding of the tender, the Board’s will not bear any further cost and

assignee must have to be completed the above mentioned work with the given mentioned cost &

Provided time.


Raise Flooring where the servers shall be installed

Roof & Wall Development according to International Standards of Data Center

Complete Glass Doors at the front

Temperature Maintenance System

Heat Exhaust System

Fans in flooring

Recommend the cooling system of Data Center

Recommendation of Civil and Electrical Works Regarding Datacenter Development

Branded Electrical nodes and networks

42 U Four Rack Required with Perforated Doors and complete accessories with two fixed

trays and one sliding tray – Total Racks 6

PDUs of 12 Ways with IEC & British Standards in Quantity of 10 respectively

4 - Access door machines for data centers

Support is also required at least for 5 years initially; it may be further extended according to the requirement.

I-core 5 PC Required for call center agent in Quantity of 10, Specification mentioned on clause # 2.1.1.9


HP Elite 800 G1 TWR Ci5-4570 3.2G turbo

Intel Q85 Express mother board up to 3.60 GHz, 6M Cache

4GB DDR 3 / 500GB SATA HDD

DVD Super Multi

Keyboard & Mouse

Windows 7 License

Warranty with three years support

Total Quantity of PCs = 40 - (Altogether)


Rack Mount Servers

HP DL 380 G7 with Six Core

64 GB RAM

8 - TB HDD in Server SAS Technology , Dual Power Supply, Raid 5 or 10

LAN Cards, Fiber LAN cards, Fiber Cable, Fiber Switches and accessories

Warranty with three years support with installation, configuration & implementation

Total Quantity = 10

Rack Mount Storage Servers

DL 180 G7, Quad Core Family

32 GB RAM

36 - TB HDD with SAS Technology , Dual Power Supply, Raid 5 or 10

LAN Cards, Fiber LAN cards, Fiber Cable, Fiber Switches and accessories

Warranty with three years support with installation, configuration & implementation

Total Quantity = 2




6 Scanner Required

Duplex at least 130 pages per min

Zoning required on 4 zone on duplex system

ADF tray one with extra rollers

1 MFP Machine Required


A-3 Heavy Duty Color Laser Printer Required – Quantity =1

Heavy duty color Laser printer required (23 Pages Per min) – Quantity =2

Normal Laser Printers required – Quantity = 7

NushaTec SP-8300 DN – Quantity = 2


UPS of 6 KVA

Built in Steplizer

Sine wave technology oriented

Installation and commissioning

Testing

Total Quantity = 3


Complete system of fire /Power Alarm for IT Section included data center

2.1.1.15 Document Management System (DMS)

All the concerned memos should be printed through this system with unique counting

File movement dispatching system from one department to another

File tracking system

Each file tracking time in the department

Scanned Document uploading system

Searching of Files via subject name/Sending number/meta data

Workflow Management System

Document Library

Central Management System

Support also required at least of 5 years initially, it may be move on further on the requirement.

IMPORTANT NOTE: All the required developments required complete support of the software at least for five years, each year support financials shall be provided with your proposals. Further the team leaders experience and its previous projects shall be considered as additional support.



3.0 Existed Infrastructure

3.0.1 Database: Oracle 11g

3.0.2 Application: DOT .NET 4.0

Applicant must possess sound knowledge of database and its objects and must be capable of troubleshooting at all levels.

3.0.1 Major Database Applications:

Oracle recognized certificate for

- Relational Database concepts

- Database Architecture, Administration and tuning

- Networking of Distributed Database

Knowledge of Client Server Architecture

Expertise in Oracle Server Manager

Development of Automated Backup & Recovery System

Development and maintenance of Packages, Procedure, Trigger, Views

Sound knowledge of rollback segments and log files concept

Management of Oracle core architecture & Design

Designing optimum Oracle database layout

Expertise of database performance optimization

Database Connectivity

Expertise on database tuning of Oracle 11g

3.0.2 Applications:

Applicant must possess expertise over following application modules and be able to modify old and create new applications

.Net recognized certification for:

- .Net Forms

- .Net Report Writer

Well versed with



- Oracle SQL Forms

- Oracle SQL *Report Writer

- Oracle PL/SQL Programming Language (for database and client side

programming)

- Oracle SQL *Plus

- SQL *Loader

- SQL *Net

- Integration of .NET Application with Oracle Technology

- Well known about System Performance Parameters

Optimization of application performance

Integration of standalone and ad-hoc applications

3.0.3 Operating System: Windows 2008 Server or Above Technology

Well known about the operating system parameter and its environment

Well known of Clustering technology

Well Known of Hypervisor Technology on windows 2008 server technology

Backup & Recovery

4.0 GENERAL

The Board of Intermediate Education Karachi (BIEK) has formulated elaborate rules and regulations to regulate, conduct and develop intermediate education. BIEK has automated and deployed all related examination systems. Now focusing on concerned departments, which are the main facilitator and required Software Solutions according to the said RFP with integrations and current environment. Hence it’s the job of BIEK to ensure proper, secure, confidential and timely examinations. The proposed solution/system must have proven ability to meet the above mentioned requirement.

The System should have a secure fault-tolerant and highly reliable for current scenario.

The warranty period shall be clearly defined and provide the detail in which scope the service level shall be met.

Technical manuals of each software(s) with source code of the program that is mentioned above in clause 2 area are required in detail and comments.



All training manuals of each software(s) that is mentioned above in clause 2 area are required in detail and comments.

Workflow of the software and integration is also required for better understanding of the software

Datasheet of each hardware is also required on delivery

Delivery Schedule is also required of each mentioned above hardware & Software Solutions in clause 2 with details.

Implementation time of each software and hardware is also required in your technical proposal.

Training of delivered hardware & software should also be given to I.T. & Technical and concerned staff. The estimated Go-Live time line shall be describe in your proposal.

Testing classification may also described in your technical proposal like when pilot is to going to be start when final testing is completed.

Implementation and post implementation techniques with time are also mentioned in your technical proposal.

Changeover of database from previous to new one (if required) may also describe with complete model & diagramming techniques.

Training and Backup of the deployed system may also be given to our technical staff.

The vendor may also give the complete schedule of hardware & software maintenance / Support program

After the warranty periods what will be the facilities they will provide in hardware maintenance program or provide the solution in this regard.

Migration of Data from one machine to another, the implementer should verify all the data and its concerned things area appropriately transferred 100% or not. Further before migration the complete project plan may submitted by the awarded vendor, after approved from higher management the system may transferred and altered.

Network points and terminals should be tested and provide assurance or connectivity from the central database or datacenters.

All networks cables area properly tagged by numbers and also integrated with the current existing system.

Networks points should be tested, secured during installation of network. If VLANs are required then

also provide the complete guidelines with Maps and implementations.

WIFI connection should also enable with secured key basis.

WAN and Fiber Optics Solution should also be checked and verified, where installed.

Proxy, forwarded and reversed proxies should also check and verified by the implementer.

Barcode reader should also test, check and verified on each software.



All Networks Printers records should also be managed centrally.

Power systems should check properly and verified by the implementer before installation of

hardware.

During installation, before implementation of the Hardware BIEK is not responsible if any hardware is

found faulty during installation, then vendor should replace with the new hardware immediately and

informed us timely.

Backup plan of hardware may also describe in your technical proposal in detail.

Above item may be provided by the different vendors as per bid, rules and regulations of tender

process; therefore concerned vendor may take care of all the above mentioned general conditions.

5.0 Hardware & Software Reporting

5.0.1 Report

System must provide access for a reporting and retrieval tool that works across modules and generate the log report of hardware & Software errors.

The implementer is expected to configure / implement the reports as per BIEK (or any other regulatory authority) requirements.

The system must provide users with flexible and user friendly tool to allow them to create reports without support from technical staff.

5.0.2 Analysis

The implementer is expected to design and implement an analysis model.

The multi-dimensional analysis tool must allow user to distribute and share reports and analysis electronically.

The implementer may provide the freeware network management tool to analyze the current situation of the network.

The network management tool may provide the bandwidth consumption of each system

The network management tool may also give the information about network load.

6 Non-Functional Requirements

6.0 Training A user level training explaining the functionally and day to day usage of hardware and software must be carried out for the end users of all the related modules. A technical level training of the IT staff must be carried out for the smooth functioning of the hardware and software after implementation of the project. This will include embedding of 2-4 members of the IT team in the successful bidder’s implementation teams. Proper mentoring of these embedded members of the IT team will be the responsibility of the successful bidder’s implementation teams.



6.1 User Manuals A detailed user level manual covering each and every module of the concerned software should be provided by vendors. The Manual should cover of the every aspect of software features. Manual should be written in simple English avoiding technical jargons where possible. Screen shots of actual module with proper elaboration of the system should be describe with arrows and comments.

6.2 Separate Disaster Recovery Proposal The vendor should intimate that what sort of licensing services and hardware infrastructure specific to the bidder’s solution in terms of appropriate setup for the application in real and disaster recovery centre must be mentioned in the technical proposal. Cost of the licensing services and hardware infrastructure specific to be bidder’s solution in terms of appropriate setup for the application at disaster recovery centre must be mentioned as a separate item in the financial proposal.

6.3 Implementation Plan

The technical proposal should include the implementation plan of the project, including the deliverables for each milestone, such as Requirement Analysis, Design, Implementation, Deployment, User Acceptance, and sign off.

6.4 Support Contract The details of the Support that is to be provided also describe in your proposal and also describe how much time is required to stabilize the deployed system, although we need 5 years systems support after implementation of the deployed hardware and software. The vender should bid the support amount year-wise of each mentioned above software & hardware and contract may varied due to various technical reasons.

7 Eligible Companies Sealed bids area invited from well reputed IT companies. The sealed bid comprising of Technical as well as Financial proposal (both separately) are to be submitted.

Tendering for the project is open to all companies fulfilling the following requirements:

They should offer a recognized solution capable of meeting the requirements of BIEK according

the requirement of tender.

They should have the detail idea about the technical and functional requirements.

Preference shall be given to those companies who may have prior experience of hardware &

Software deployment of desired solutions. Showing of Previous Projects shall be the plus points.

The bidding companies must also provide Their complete profile

Name

Address

List of Team’s Expertise on the technical side



Previous Successful Projects Implementation with durations

Number of years established globally

NTN number

GST Number

Company Registration number

8 Criteria for Evaluation The criteria for evaluation will also include:

8.0 General Evaluation

8.0.1 Business Evaluation

8.0.2 Functional Evaluation

8.0.3 Technical Evaluation

8.0.4 Risk Evaluation

8.0.5 Reference Evaluation

8.1 Evaluation

8.1.1 Financial Evaluation

8.1.2 Technical Evaluation

9.0 Financial Proposal

9.0.1 Application with Item Cost

9.0.2 Implementation Cost

9.0.3 Maintenance Cost

9.0.4 Total Cost of Ownership

10.0 Technical Proposal 10.0.1 Purpose of Document 10.0.2 Technical Architecture 10.0.3 Process or workflow Map



11 Pre-bid Conference A pre bid conference will be held on ______________at time 12:00Pm at the conference of the Board. The expenses for attending the meeting will not be covered by the BIEK. Those prospective bidders who meet the following stipulations will be allowed to attend the meeting:

They have notified the BIEK about their intention to attend the meeting

They have provided the Company Name, Address, Registration Number to the BIEK

They have provided the Name, Designation, Contact Number, e-mail address of their representative who will attend the pre-bid meeting

They have provided a list of questions and queries they have regarding the RFP

The above information can be sent to the BIEK in writing or through e-mail on the address given at the end of this document.

12 General Terms and Conditions

Tenders should be addressed to the Secretary Board of Intermediate Education, Karachi.

Tender should be accompanied with the pay order @5% of the quoted value in favour of the Secretary Board on Intermediate Education, Karachi towards earnest money (Cheques Shall not be accepted)

Tender without pay orders, similarly conditional tenders shall not be accepted

Pay order of unsuccessful parties will be returned within 20 days after opening the tenders while pay orders successful party/parties will be refunded after three months of the completion of the supply.

If any party backs out on any pretext he shall be black listed and the security money of the party concerned shall stand fortified.

Complete supply should be made within stipulated time failing which penalty @2% of the bill will be deducted for delay.

If any disputed arises between Board and the party, the decision of the chairman shall be final and acceptable to both the parties.

The office has the right to increase or decrease the items or quantity or amend which the office deems proper.

The Chairman reserve the right to accept or reject any or all tenders without assigning any reason thereof.

Tender must be submitted on or before __________________ by 2:30Pm and will be opened on the same day at 3:00Pm in presence of the tenderers who wish to be present on the occasion.

Photocopy of General Sales Tax/Registration Certificate be enclosed and income tax number should be mentioned clearly, income tax shall be deducted from the bill as per rules.



The quoted rates shall remain valid for 120 days from the date of opening of tender. The job may be assigned either in parts or in single work order.

No deviation shall be allowed from the specification in case of any deviation, the whole or part consignment shall be returned at the risk and cost of the tenderer and the security deposit will be for-fitted.

The Supply of the articles has to be made at site in good condition from the fresh stock. The article shall have to be delivered against delivery Challan/Invoice in triplicate mentioning the details/specification of the items under supply.

Rates should be quoted in the attached from including all Govt. Taxes No. increase of any kind will be admissible over and above the quoted rates subsequently.

Payment shall be made on submission of Bill along with Sale Tax invoice and no advance payment shall be admissible under any circumstances.

The Tender whose rate will be accepted will have to deposit 10% of the total amount as security deposit the pay order of the earnest money will be adjusted towards security money.

SECRETARY QAZI ARSHAD HUSSAIN SIDDIQUI

Board of Intermediate Education Karachi