request for proposal (rfp) document for supply...

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RajCOMP Info Services Ltd. RFP for LFD Procurement [Ref. No. F F3.9/RISL/Store/2015-16/7327 Dated: 02/02/2016] Page 1 of 76 Request for Proposal (RFP) Document for Supply and Installation of Three(3) Large Format Display for RISL, Jaipur [Reference No. F3.9/RISL/Store/2015-16/7327 Dated: 02/02/2016] Mode of Bid Submission Office of the Managing Director, RajCOMP Info Services Limited (RISL), First Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan) Tendering Authority/ Purchaser Managing Director, RajCOMP Info Services Limited (RISL), First Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan) Date, Time & Place of Pre-bid meeting 08-Feb-2016 at 3:00 PM Board Room, RajCOMP Info Service Limited, 1 st Floor, Yojana Bhavan, C-Scheme, Jaipur Last Date & Time of Submission of Bid 04-Mar-2016 at 4:00 PM Date & Time of Opening of Technical Bid 04-Mar-2016 at 4:30 PM Cost of Tender Document: Rs. 1000/- Only (Rupees One Thousand Only) Name of the Bidding Company/ Firm: Contact Person (Authorized Bid Signatory): Correspondence Address: Mobile No. Telephone & Fax Nos.: Website & E-Mail: RajCOMP Info Services Limited (RISL) 1st Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan) Phone: 91 (141) 2229394, 5103902 Fax: 91 (141) 2228701 Website: http://risl.rajasthan.gov.in Email: [email protected]

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Page 1: Request for Proposal (RFP) Document for Supply …risl.rajasthan.gov.in/wp-content/uploads/2016/02/RFP...Board Room, RajCOMP Info Service Limited, 1st Floor, Yojana Bhavan, C-Scheme,

RajCOMP Info Services Ltd. RFP for LFD Procurement

[Ref. No. F F3.9/RISL/Store/2015-16/7327 Dated: 02/02/2016] Page 1 of 76

Request for Proposal (RFP) Document for Supply

and Installation of Three(3) Large Format Display

for RISL, Jaipur

[Reference No. F3.9/RISL/Store/2015-16/7327 Dated: 02/02/2016]

Mode of Bid Submission Office of the Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, Tilak Marg, C-Scheme,

Jaipur (Rajasthan)

Tendering Authority/ Purchaser Managing Director,

RajCOMP Info Services Limited (RISL), First Floor,

Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur

(Rajasthan)

Date, Time & Place of Pre-bid

meeting

08-Feb-2016 at 3:00 PM

Board Room, RajCOMP Info Service Limited,

1st Floor, Yojana Bhavan, C-Scheme, Jaipur

Last Date & Time of Submission

of Bid

04-Mar-2016 at 4:00 PM

Date & Time of Opening of

Technical Bid

04-Mar-2016 at 4:30 PM

Cost of Tender Document: Rs. 1000/- Only (Rupees One Thousand Only)

Name of the Bidding Company/ Firm:

Contact Person (Authorized Bid

Signatory):

Correspondence Address:

Mobile No. Telephone & Fax Nos.:

Website & E-Mail:

RajCOMP Info Services Limited (RISL) 1st Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan)

Phone: 91 (141) 2229394, 5103902 Fax: 91 (141) 2228701

Website: http://risl.rajasthan.gov.in

Email: [email protected]

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CONTENTS

Contents

1. INVITATION FOR BIDS (IFB) AND NOTICE INVITING BID (NIB) ........................................................ 7

2. BACKGROUND INFORMATION ........................................................................................................ 8

3. ELIGIBILITY CRITERIA ....................................................................................................................... 9

4. SCOPE OF WORK, DELIVERABLES AND TIMELINES ....................................................................... 12

5. INSTRUCTION TO BIDDERS (ITB) & BIDDING PROCESS ................................................................. 13

1. Sale of Bidding/ Tender Documents: ........................................................................................ 13

2. Pre-bid Meeting/ Clarifications ................................................................................................. 13

3. Clarifications and Amendments in the Bidding Document ....................................................... 13

4. Validity of Bids .......................................................................................................................... 13

5. Format and Signing of Bids ....................................................................................................... 14

6. Sealing and Marking of Bids ...................................................................................................... 14

7. Delayed/ Late Bids .................................................................................................................... 14

8. Documents comprising the Bid ................................................................................................. 14

9. Language of Bid ......................................................................................................................... 16

10. Alternative/ Multiple Bids: .................................................................................................... 16

11. Bid Security (EMD): ............................................................................................................... 16

12. Submission and Opening of Bids ........................................................................................... 17

13. Deadline for Submission of Bids ........................................................................................... 17

14. Withdrawal, Substitution, and Modification of Bids ............................................................ 18

15. Selection Method: ................................................................................................................. 18

16. Bid Opening ........................................................................................................................... 18

17. Evaluation & Tabulation of Technical Bids ............................................................................ 20

b) Clarification of Bids ................................................................................................................... 20

g) Evaluation & Tabulation of Financial Bids: ................................................................................ 22

h) Correction of Arithmetic Errors in Financial Bids: ..................................................................... 23

i) Comparison of rates of firms outside and those in Rajasthan: ................................................. 23

j) Margin of Preference/ Price preference in evaluation: ............................................................ 23

k) Negotiations .............................................................................................................................. 23

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l) Exclusion of Bids/ Disqualification ............................................................................................ 24

m) Tendering authority’s Right to Accept/ Reject any or all of the Bids .................................... 25

18. Award of Contract ................................................................................................................. 25

a) Acceptance of the Bid/Tender and award of contract ............................................................. 25

b) Right to vary quantity ............................................................................................................... 26

c) Signing of Contract .................................................................................................................... 26

d) Re-invitation of Tenders/Bids ................................................................................................... 26

e) Lack of Competition .................................................................................................................. 26

f) Performance Security ................................................................................................................ 26

g) Reservation of Rights ................................................................................................................ 27

h) Execution of agreement ............................................................................................................ 27

i) Confidentiality ........................................................................................................................... 28

j) Cancellation of procurement process ....................................................................................... 29

k) Code of Integrity for Bidders ..................................................................................................... 29

l) Interference with Procurement Process: .................................................................................. 30

m) Appeals .................................................................................................................................. 31

n) Stay of procurement proceedings: ........................................................................................... 32

o) Vexatious Appeals & Complaints: ............................................................................................. 32

p) Offences by Firms/ Companies ................................................................................................. 33

q) Debarment from Bidding .......................................................................................................... 33

r) Monitoring of Contract ............................................................................................................. 34

6. TERMS AND CONDITIONS, OF TENDER & CONTRACT ................................................................... 36

Contract Documents ......................................................................................................................... 37

Interpretation ................................................................................................................................... 37

Language ........................................................................................................................................... 38

Eligible Goods and Related Services ................................................................................................. 38

Notices .............................................................................................................................................. 38

Governing Law .................................................................................................................................. 39

Scope of Supply ................................................................................................................................. 39

Delivery & Installation ....................................................................................................................... 39

Purchaser’s Responsibilities .............................................................................................................. 39

Contract Price.................................................................................................................................... 40

Bid Price and discounts ..................................................................................................................... 40

Recoveries from Supplier/ Selected Bidders..................................................................................... 41

Taxes & Duties .................................................................................................................................. 41

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Copyright ...................................................................................................................................... 43

Confidential Information ............................................................................................................ 43

ANNEXURE-1 - COVERING LETTER OF THE BID ..................................................................................... 59

ANNEXURE-2 - PRE- BID QUERIES FORMAT .......................................................................................... 60

ANNEXURE-3 - TENDER FORM .............................................................................................................. 61

ANNEXURE-4- BIDDER’S AUTHORIZATION CERTIFICATE ...................................................................... 62

ANNEXURE-5 - SELF-DECLARATION – NO BLACKLISTING ...................................................................... 63

ANNEXURE-6- CERTIFICATE OF CONFORMITY/ NO DEVIATION ........................................................... 65

ANNEXURE-7 - FINANCIAL BID FORMAT ............................................................................................... 66

ANNEXURE-8: BANK GUARANTEE FORMAT .......................................................................................... 68

ANNEXURE-9 - DRAFT AGREEMENT FORMAT ...................................................................................... 71

ANNEXURE-10: MEMORANDUM OF APPEAL UNDER THE RTPP ACT, 2012 ......................................... 75

ANNEXURE-11: TECHNICAL SPECIFICATIONS ........................................................................................ 76

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ABBREVIATIONS & DEFINITIONS

Agreement The Agreement to be signed between the successful bidder and

RajCOMP Info Services Ltd.

Authorised

Signatory

The bidder’s representative/ officer vested (explicitly, implicitly, or

through conduct) with the powers to commit the authorizing

organization to a binding agreement. Also called signing officer/

authority having the Power of Attorney (PoA) from the competent

authority of the respective bidding firm.

Bidder / Tenderer "Bidder" means any firm/ agency/ company/ contractor/ supplier/

vendor responding to Invitation for Bids / Request for Proposal /

Notice Inviting Tender and which is participating in the Bid. Also called

offeror or quoter.

Contract

The “Contract” means a legally enforceable agreement entered into

between RajCOMP Info Services Limited (RISL) and the selected

bidder(s) with mutual obligations.

DoIT&C, GoR Department of Information Technology and Communication,

Government of Rajasthan

EMD Earnest Money Deposit

GoI Government of India

LFD Large Format Display

Goods

“Goods” means a tangible physical product that can be contrasted

with a service which is intangible i.e. all the products which the

Selected Bidder is required to supply to the purchaser under the

contract.

GoR Government of Rajasthan

ICT Information and Communication Technology

INR Indian Rupee

ISO International Organization for Standardization

IT Information Technology

ITB Instruction to Bidders

LCBS Least Cost Based Selection Method (L1)

LD Liquidated Damages

LoI Letter of Intent

Month Month refers to calendar month

NIT Notice Inviting Tender

OEM Original Equipment Manufacturer

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PAN Permanent Account Number

PBG Performance Bank Guarantee

Parastatal Organizations Owned or Controlled, wholly or partially by the

government

PC Procurement Committee

Project Site The “Project Site”, wherever applicable, means the designated place

or places where the project implementation is to be carried out.

PSD Performance Security Deposit

Purchaser/

Tendering

Authority

Person or entity that is a recipient of a good or service provided by the

Selected Bidder under a purchase order or contract of sale. Also

called buyer. RajCOMP Info Services Limited (RISL) in this RFP

document.

RISL RajCOMP Info Services Ltd.

Services

“Services” means the services to be delivered by the successful

bidder and as required to run the project successfully as per the

contract. A service is the intangible equivalent of an economic good. It

involves all the services mentioned in “Scope of Work”.

Supplier/ SI/

Vendor/ Successful

Bidder/ Service

Provider/

Contractor/

Selected Bidder

System Integrator, the bidder who will be finally selected and who gets

into an agreement with the RISL for completing the services/ work

mentioned in this bidding document.

SLA

Service Level Agreement is a negotiated agreement between two

parties wherein one is RISL and the other is the selected bidder. It is a

service contract where the level of service is formally defined.

SoW Scope of Work

State Government Government of Rajasthan

STQC Standardization Testing and Quality Certification, Government of India

TC Technical Committee

TIN Tax Identification Number

VAT Value Added Tax

WO/ PO Work Order/ Purchase Order

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1. INVITATION FOR BIDS (IFB) AND NOTICE INVITING BID

(NIB)

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2. BACKGROUND INFORMATION

2.1 Requirement

The RISL requires three Large Format Display (LFD) for Library building, Secretariat and

Yojana Bhavan, Jaipur.

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3. ELIGIBILITY CRITERIA

S.

No.

Basic

Requirement

Specific Requirements Documents

Required

1. Bidding

Document

Fee, Bid

Security

Deposit

The responding firm / agency

a) Should have made a payment of Rs. 1000/-

(Rupees One Thousand only) for the RFP

Document Fee

b) Should have submitted a Bid Security as

mentioned in the NIT.

a) Copy of Fee

Receipt/ DD/

Banker’s

Cheque for

Document Fee

b) Copy of DD/

Banker’s

Cheque for the

Bid Security

2. Legal Entity The bidder should be a Proprietorship firm

registered under the Rajasthan Shops &

Commercial Establishments Act, 1958 or a

similar Act of any other State/ Union, as

applicable

OR

A company registered under Indian

Companies Act, 1956

OR

A partnership firm registered under Indian

Partnership Act, 1932.

OR

A Limited Liability Partnership registered under

Indian Limited Liability Partnership Act, 2008

(Note: A self-certified declaration regarding the

non-applicability of registration to any Act

should be submitted by the bidder in case

none of the above is applicable)

- Copy of

Certificates of

incorporation

3. Financial:

Turnover from

IT/ ITeS

Annual Turnover of the bidder from IT/ ITeS

during each of the last three financial years

i.e., from 2011-12 to 2013-14 (as per the last

published audited balance sheets), should be

at least Rs. 25 Lakhs.

CA Certificate with

CA’s Registration

Number/ Seal

4. Financial: Net The net worth of the bidder as per the last CA Certificate with

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S.

No.

Basic

Requirement

Specific Requirements Documents

Required

Worth published balance sheet, i.e. 2011-2012,

should be Positive.

CA’s Registration

Number/ Seal

5. Technical

Capability

The bidder must have successfully completed/

executing at least one project of Supply,

Installation of 65 inch or higher LFD Displays

or video wall in the period 01-Jan-2012 to 31-

December-2015.

{Work Completion

Certificates from

the client; OR

Work Order + Self

Certificate of

Completion

(Certified by the

Statutory Auditor);

OR

Work Order +

Phase Completion

Certificate from the

client showing

acceptance of

completion of

supply and

installation)}

6. Tax

registration

and clearance

The bidder should have a registered number of

i. VAT/ CST where his business is located

ii. Income Tax / Pan number.

The bidder should have cleared his VAT/ CST

dues to the Government.

Copies of relevant

certificates of

registration

VAT/ CST

clearance

certificate from the

Commercial Taxes

Officer of the Circle

concerned not

issued before 31st

March 2015

OR

CA Certificate with

CA’s Registration

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S.

No.

Basic

Requirement

Specific Requirements Documents

Required

Number/ Seal

specifying that

VAT/ CST dues to

the Govt. have

been paid for the

period ending 31-

Mar-2015.

7. Blacklisting Bidder should: -

a. not be insolvent, in receivership, bankrupt

or being wound up, not have its affairs

administered by a court or a judicial officer,

not have its business activities suspended

and must not be the subject of legal

proceedings for any of the foregoing

reasons;

b. not have, and their directors and officers

not have, been convicted of any criminal

offence related to their professional

conduct or the making of false statements

or misrepresentations as to their

qualifications to enter into a procurement

contract within a period of three years

preceding the commencement of the

procurement process, or not have been

otherwise disqualified pursuant to

debarment proceedings;

c. not have a conflict of interest in the

procurement in question as specified in the

bidding document.

d. comply with the code of integrity as

specified in the bidding document

A self-certificate

letter as per

Annexure-3

Note: The bidder/ firm are requested to kindly adhere to the order of documents as mentioned

above. Also, all the required documents should be properly annexed as indicated above along with an

Index Page.

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4. SCOPE OF WORK, DELIVERABLES AND TIMELINES

4.1 Scope of Work: Supply and Installation

Scope of the project shall primarily involve following :

• Supply of LFDs

• Installation of LFDs

4.1.1 Supply

The Successful bidder shall supply all the items at Government Secretariat, Jaipur and

Yojana Bhavan, Jaipur and provide warranty as per warranty clause for all the items

supplied and installed.

4.1.2 Installation

4.1.2.1.1 Carry out the installation of the display at Government Secretariat and Yojana

Bhavan, Jaipur as per location provided by RISL and obtaining installation

completion certificate from the concerned nodal/ designated officer.

4.1.2.1.2 Any other equipment (like Screws, clamps, fasteners, ties, tapes, anchors,

supports, grounding strips, wires etc.) required for completing installation.

4.2 Project Deliverables, Milestones & Time Schedule

The successful bidder is expected to carry out all ground work for Supply and

Installation including documentation, in coordination with RISL and other stakeholders

of the project. Certain key deliverables identified for different parts/ stages are

mentioned hereunder:

Milestone Deliverables Timelines

Delivery and Installation Item Delivery and Installation

Report

30 days from the date of

PO

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5. INSTRUCTION TO BIDDERS (ITB) & BIDDING PROCESS

1. Sale of Bidding/ Tender Documents: The sale of bidding document shall commence

with the issue of NIT and shall be stopped as specified in NIT. The complete bidding

document is also placed on the websites as specified in the NIT. The prospective

bidders are permitted to download the bid document from the specified websites but

must pay the cost of tender/ bidding document while submitting the bids to the

department.

2. Pre-bid Meeting/ Clarifications

a) Any prospective bidder may, in writing, seek clarifications from the procuring entity in

respect of the bidding documents.

b) A pre-bid conference is also scheduled by the procuring entity as per the details

mentioned in the NIB and to clarify doubts of potential bidders in respect of the

procurement and the records of such conference shall be intimated to all bidders and

where applicable, shall be published on the respective websites.

c) The minutes and response, if any, shall be provided promptly to all bidders to which

the procuring entity provided the bidding documents, so as to enable those bidders to

take minutes into account in preparing their bids, and shall be published on the

respective websites.

3. Clarifications and Amendments in the Bidding Document

a) At any time prior to the deadline for submission of the Bids, the tendering authority

may amend the Bidding document by issuing Corrigendum/ Addenda.

b) Any Corrigendum/ Addendum issued shall be a part of the Bidding document and

shall be communicated to all, who have purchased the Bidding document.

c) To give prospective Bidders reasonable time in which to take a Corrigendum/

Addendum into account in preparing their Bids, the tendering authority may, at its

discretion, extend the deadline for the submission of the Bids.

d) Any change in date of submission and opening of bids would be published in

appropriate manner including the websites mentioned in the NIT.

4. Validity of Bids

a) Bids shall remain valid for 90 days from the date of bid submission as prescribed by

Tendering Authority. A Bid valid for a shorter period shall be rejected and treated as

non-responsive.

b) In exceptional circumstances, the Tendering Authority may solicit the Bidder’s

consent to an extension of the period of validity. The request and the responses

thereto shall be made in writing.

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5. Format and Signing of Bids

a) The bidder has to submit Earnest Money as specified in NIT along with the bid. Both

the price and technical bid should be placed in different envelopes marked

accordingly and both the envelopes shall be included in the main bid/envelope and

should be marked as "Bid for Supply and Installation of LFD at Government

Secretariat and Yojana Bhawan, Jaipur. NIT No.: F3.9/RISL/Store/2015-16/7327

Dated 2/2/16”.

b) The bid shall be typed or written in indelible ink and shall be signed (all the pages) by

a person duly authorized to sign on behalf of the bidder, in token of acceptance of all

the terms and conditions of the bidding document.

c) Any amendments such as interlineations, erasures, or overwriting shall be valid only

if they are signed or initialed by the authorized person signing the bid.

6. Sealing and Marking of Bids

d) Bidders may submit their bids by post or by hand. Bidders submitting bids shall follow

the bid submission procedures as specified in this document.

e) If all envelopes are not sealed and marked as required, the tendering authority will

assume no responsibility for the misplacement or premature opening of the bid.

7. Delayed/ Late Bids

a) The tendering authority shall not consider any bid that arrives after the deadline for

submission of bids as indicated in the NIT. Any bid received by the tendering

authority after the deadline for submission of bids shall be declared as late and

returned unopened to the Bidder.

8. Documents comprising the Bid

a) The bidder should ensure that all the required documents, as mentioned in the

bidding document, are submitted along with the bid and in the specified format only.

Non-submission of the required documents or submission of the documents in a

different format/ contents may lead to the rejections of the bid/ proposal submitted by

the bidder.

b) Also, the tender fee/ photocopy of the tender fee receipt along with the bid security

i.e. earnest money deposit (EMD) should be enclosed in a separate envelop along

with the technical bid.

c) Wherever applicable, the bidding form must be completed without any alterations to

its format, and no substitutes shall be accepted. All blank spaces shall be filled in

with the information requested.

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d) The Bidder shall submit the Price Schedules/ Commercial/ Financial bid for Goods

and Related Services, according to their origin as appropriate, using the forms

furnished in the bid duly signed/ stamped by the bidder.

e) A Single stage Two part/ cover system shall be followed for the Bid: -

i. Technical Bid, including fee details, eligibility & technical documents.

ii. Financial Bid

f) The technical bid shall consist of the following documents: -

S. No. Documents Type Document Format

Fee Details

Eligibility Documents

1. Bidder’s Authorization Certificate along with

Power of Attorney/ Board Resolution

authorizing the person to sign the

documents/ bids on behalf of the firm

As per Annexure-4 (PDF)

2. All the documents mentioned in the

“Eligibility Criteria”, in support of the

eligibility

As per the format mentioned

against the respective eligibility

criteria clause (PDF)

Technical Documents

3. Certificate of Conformity/ No Deviation As per Annexure-6 (PDF)

4. Declaration by Bidders As per Annexure-5 (PDF)

5. Technical Specifications Sheet As per Annexure -11

Note: Prices must not be indicated in the Technical Bid and must not be quoted only

in the Financial Bid.

g) Financial bid shall include the following documents: -

a. The Bidder shall indicate price it proposes to provide under the contract only

in the prescribed format. Prices should be shown separately for each item as

detailed in Tender Document. The price components furnished by the Bidder

in accordance with format provided in this bid document will be solely for the

purpose of facilitating the comparison of bids by Purchaser and will not in any

way limit the Purchaser’s right to contract on any of the terms offered.

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b. Prices quoted in the bid must be firm and final and shall not be subject to any

upward modifications. However, Purchaser reserves the right to negotiate the

prices quoted in the bid to effect downward modification, if required.

c. The Contract price would be inclusive of all applicable taxes, duties, charges

and levies, unless specified otherwise. If there would be any increase in the

taxes (except service tax), levies, duties, fee and other charges during tenure

of the contract, the financial burden of the same shall be borne by the bidder.

9. Language of Bid

The Bid prepared & submitted by the Bidder and all subsequent correspondence and

documents related to the bid and as submitted by the bidder, shall be written only in

English language. Also, any printed literature furnished by the Bidder written in other

language (other than English/ Hindi) must be accompanied by an English/ Hindi

translation in which case, for purposes of interpretation of the bid, the appropriate

translation by the Purchaser shall govern.

10. Alternative/ Multiple Bids: Alternative/ Multiple Bids shall not be considered at all.

11. Bid Security (EMD): Every bidder, if not exempted, participating in the procurement

process will be required to furnish the bid security as specified in the NIB.

a) Every bidder, if not exempted, participating in the bid must furnish the earnest money

deposit as specified in the Notice Inviting Tender (NIT).

b) Government of Rajasthan and Union Government undertakings, corporations,

companies; autonomous bodies managed or controlled by Government are not

required to submit the EMD. Receipt of EMD or Registration certificate or Certificate

that the bidder is a Government undertaking/ Corporation/ Company/ autonomous

body as mentioned above shall necessarily accompany the sealed bid without which

the bid shall be rejected forthwith.

c) EMD will be taken @ 2% of the total estimated project cost, 0.5% of the total

estimated project cost for S.S.I. units of Rajasthan and 1% of the total project cost for

the units other than SSI, whose cases are pending with Board of Industrial &

Financial Reconstruction.

d) Earnest money deposit of a bidder lying with RISL in respect of other bids awaiting

decision will not be adjusted towards earnest money deposit for the fresh bids. The

earnest money originally deposited may, however, should be taken into consideration

in case bids are re-invited.

e) Form of EMD: The EMD may be deposited in the form of a banker’s cheque or

demand draft in favor of “Managing Director, RISL” payable at “Jaipur”.

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f) Refund of EMD: The earnest money deposit of unsuccessful bidders shall be

refunded soon after final acceptance of bid and award of contract. In case of best/

successful bidder, the EMD, if feasible, may also be adjusted in arriving at the

amount of the Performance Security Deposit.

g) Forfeiture of EMD: The EMD taken from the bidder shall be forfeited in the following

cases:-

i. When the bidder withdraws or modifies his bid proposal after opening of bids.

ii. the bidder does not execute the agreement after placement of order within the

specified time

iii. When the bidder fails to commence the supply of the goods and service as per

purchase / work order within the time prescribed

iv. When the bidder does not deposit the security money after the purchase/ work

order is placed

v. To adjust any dues against the firm from any other contract with RISL.

12. Submission and Opening of Bids

a) The Bidder shall bear all costs associated with the preparation and submission of its

Bid, and the tendering authority shall not be responsible or liable for those costs,

regardless of the conduct or outcome of the bidding process.

b) The "Bidder" as used in the RFP shall mean the one who has signed the Bid

document forms. The Bidder may be the Principal Officer or the duly Authorized

Representative of the Bidder.

c) The last date and time for submission of bid is as per Notice Inviting Tender.

d) Purchaser and Address for Bid submission:

Purchaser: Managing Director, RajCOMP Info Services Ltd.

Address for Bid Submission and correspondence:

B-Block, Ist Floor, Yojana Bhawan,

Tilak Marg, C-Scheme, Jaipur (Rajasthan) – 302005

Phone: 0141-5103902, 0141-2228701, Fax: 0141-2228701

13. Deadline for Submission of Bids

a) Bids must be submitted by the bidders at the address and no later than the date and

time indicated in the NIT.

b) Normally, the date of submission and opening of bids would not be extended.

However, in exceptional circumstances or when the bidding document is required to

be substantially modified as the time with the prospective bidders for preparation of

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bids appears insufficient, the date may be extended by Managing Director, RISL and

due publicity to such change in date of opening of bids would be given. In such

cases, it would be ensured that after issue of corrigendum, reasonable time is

available to the bidders to prepare and submit their bids. Any change in date of

submission and opening of bids would also be placed on the respective websites

immediately. However, if the modifications in bidding document, specifications of

goods and service are substantial, fresh publication of original bid inquiry may also

be issued.

c) The tendering authority may, at its discretion, extend the deadline for the submission

of bids by amending the bidding document, in which case all rights and obligations

of the tendering authority and bidders previously subject to the deadline shall

thereafter would be subject to the deadline as extended.

14. Withdrawal, Substitution, and Modification of Bids

a) A Bidder may withdraw, substitute, or modify its bid after it has been submitted by

sending a written Notice, duly signed by an authorized signatory, and shall include a

copy of the authorization. The corresponding substitution or modification of the bid

must accompany the respective written Notice. All Notices must be:

i. submitted in accordance with the bid document, and in addition, the

respective envelopes shall be clearly marked “Withdrawal,”

“Substitution,” “Modification”; and

ii. Received by the tendering authority prior to the deadline prescribed

for submission of bids.

b) Bids requested to be withdrawn shall be returned unopened to the Bidders.

c) No bid shall be withdrawn, substituted, or modified in the interval between the

deadline for submission of bids and the expiration of the period of the specified bid

validity or any extension thereof.

15. Selection Method: Bidder would be selected on the basis of Least Cost Based

Selection Method (LCBS) i.e. L1 method.

16. Bid Opening

a) The designated Procurement Committee will perform the bid opening, which is a

critical event in the bidding process.

b) The tendering authority shall conduct the bid opening at the address, date and time

specified in the NIT.

c) All the bids received up to the specified time and date in response to all the bid

inquiries shall be opened by the members of the designated Procurement

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Committee at the specified place, date and time in the presence of bidders or their

authorized representatives who may choose to be present.

d) All Envelopes containing financial/ technical bids shall be signed with date by the

members of the Committee in token of verification of the fact that they are sealed.

The envelopes shall be numbered as a/n, where ‘a’ denotes the serial number at

which the bid envelop has been taken and ‘n’ denotes the total number of bids

received by prescribed time.

e) First, envelopes marked “WITHDRAWAL” shall be opened, read out, and recorded,

and the envelope containing the corresponding Bid shall not be opened, but

returned to the Bidder. If the withdrawal notice is not accompanied by a copy of the

valid authorization, the withdrawal shall not be permitted and the corresponding bid

will be opened. Next, envelopes marked “SUBSTITUTION” shall be opened, read

out, recorded, and exchanged for the corresponding bid being substituted, and the

substituted bid shall not be opened, but returned to the bidder. No bid shall be

substituted unless the corresponding substitution Notice contains a valid

authorization to request the substitution and is read out and recorded at bid opening.

Envelopes marked “MODIFICATION” shall be opened, read out, and recorded with

the corresponding bid. No bid shall be modified unless the corresponding

modification Notice contains a valid authorization to request the modification and is

read out and recorded at bid opening. Only envelopes that are opened, read out,

and recorded at bid opening shall be considered further.

f) All other envelopes shall be opened one at a time, and the following read out and

recorded: the name of the bidder and whether there is a modification; the bid prices

(per lot if applicable), any discounts and offers; the presence of an EMD and any

other details as the tendering authority may consider appropriate. Only discounts

and alternative offers, if any, read out and recorded at bid opening shall be

considered for evaluation. No bid shall be rejected at bid opening except for

delayed/ late bids; alternative bids and bids not accompanied with the required

tender fee and bid security (EMD).

g) The Tendering authority shall prepare a record of the bid opening that shall include,

as a minimum: the name of the bidder and whether there is a withdrawal,

substitution, or modification; the bid price, per lot if applicable, any discounts and

offers if they were permitted; and the presence or absence of Tender fee, EMD. The

bidder’s representatives who are present shall be required to sign the attendance

sheet. The omission of a bidder’s signature on the record shall not invalidate the

contents and effect of the record.

h) The details of deposit of tender fee and EMD with each bid shall be read out loudly.

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i) A list of names of the representatives of the biding firms present at the time of

opening of tenders shall be prepared and read out and got signed by the respective

representatives.

j) After opening the tender the names of the firms, the rates given by them and

conditions put, if any, shall be read out and recorded in tender opening register.

17. Evaluation & Tabulation of Technical Bids

a) Guiding Principle for evaluation of Bids

i. The tendering authority shall determine to its satisfaction whether the bidder

that is selected as having submitted the best and responsive bid is qualified to

perform the Contract satisfactorily.

ii. The determination shall be based upon an examination of the documentary

evidence of the bidder’s qualifications submitted by the bidder.

iii. An affirmative determination shall be a prerequisite for award of the Contract

to the bidder. A negative determination shall result in disqualification of the

bid, in which event the tendering authority shall proceed to the next best bid

to make a similar determination of that bidder’s capabilities to perform

satisfactorily.

iv. The tendering authority/ procurement committee, in observance of best

practices, shall maintain the bid evaluation process strictly confidential as per

the details below:

i. Reject any attempts or pressures to distort the outcome of the

evaluation, including fraud and corruption.

ii. Strictly apply only and all of the evaluation and qualification criteria

specified in the bidding document.

b) Clarification of Bids

i. To assist in the examination, evaluation, comparison and post qualification of the

bids, the tendering authority may, at its discretion, ask any bidder for a clarification of

his bid. The tendering authority’s request for clarification and the response shall be in

writing.

ii. Any clarification submitted by a bidder with regard to his bid that is not in response to

a request by the tendering authority shall not be considered.

b) No change in the prices or substance of the bid shall be sought, offered, or permitted,

except to confirm the correction of arithmetic errors discovered by the tendering

authority in the evaluation of the Commercial/ Financial Bids.The objective of the

Technical Bid evaluation is to short list bidders who have the technical competency/

experience/ skills / financial strength that are essential to roll out the project.

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c) Determination of Responsiveness

i. The tendering authority’s determination of the responsiveness of a bid would be

based on the contents of the bid itself..

ii. A responsive Bid is one that meets the requirements of the bidding document

without any material deviation, reservation, or omission where: -

a. “deviation” is a departure from the requirements specified in the bidding

document;

b. “reservation” is the setting of limiting conditions or withholding from

complete acceptance of the requirements specified in the bidding

document; and

c. “Omission” is the failure to submit part or all of the information or

documentation required in the bidding document.

iii. A material deviation, reservation, or omission is one that,

a. if accepted, shall:-

• affect in any substantial way the scope, quality, or performance of the

subject matter of procurement specified in the bidding documents; or

• limits in any substantial way, inconsistent with the bidding documents, the

procuring entity’s rights or the bidder’s obligations under the proposed

contract; or

b. if rectified, shall unfairly affect the competitive position of other bidders

presenting responsive Bids.

iv. The tendering authority shall examine the technical aspects of the bid in

particular, to confirm that all requirements of bidding document have been met

without any material deviation or reservation.

v. The tendering authority shall compare all responsive bids to determine the best

bid, in accordance with the provisions of this bidding document.

d) Non-material Non-conformities in Bids

i. Provided that a bid is responsive, the tendering authority may waive any

nonconformity in the bid that do not constitute a material deviation, reservation or

omission.

ii. Provided that a bid is responsive, the tendering authority may request that the

bidder submit the necessary information or documentation, within a reasonable

period of time, to rectify nonmaterial nonconformities. Requesting information or

documentation on such nonconformities shall not be related to any aspect of the

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price of the bid. Failure of the bidder to comply with the request may result in the

rejection of its bid.

e) Technical Evaluation Criteria: Bids shall be evaluation based on the documents

submitted as a part of technical bid. Technical bid shall contain all the documents as

asked in the clause “Format and Signing of Bids” and documents mentioned in the

table below for obtaining marks in the respective parameter.

f) Evaluation Of Bids

i. The Competent authority shall evaluate each Bid that has been determined, up to

this stage of the evaluation, to be substantially responsive.

ii. To evaluate a Bid, the Competent authority shall only use all the criteria and

methodologies defined in this bidding document. No other criteria or methodology

shall be permitted.

iii. To evaluate a Bid, the Competent authority shall consider the bid price as quoted

in accordance with bidding document including price adjustment for correction of

arithmetic errors in accordance with bidding document.

iv. The Competent authority’s evaluation of a bid will exclude and not take into

account:

• in the case of Goods offered from within the Competent authority’s

country, all sales tax and all other taxes, applicable in the Competent

authority’s country and payable on the Goods if the Contract is awarded

to the Bidder;

• in the case of Goods offered from outside the Competent authority’s

country, all customs duties, sales tax, and other taxes, applicable in the

Competent authority’s country and payable on the Goods if the Contract

is awarded to the Bidder; and

• any allowance for price adjustment during the period of performance of

the Contract, if provided in the Bid.

g) Evaluation & Tabulation of Financial Bids: Subject to the provisions of “Acceptance of

Successful Bid and Award of Contract” below, the procuring entity shall take following

actions for evaluation of financial Bids:-

i. The names of the firms, the rates given by them and conditions put, if any, shall be

read out and recorded in tender opening register.

ii. Conditional bids are liable to be rejected. However, financial implication of conditions

may be worked out and added to the quoted price.

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iii. The evaluation shall include all costs and all taxes and duties applicable to the bidder

as per law of the Central / State Government/ Local Authorities. Treatment of

CenVAT/ VAT etc. would, however, be as per S.No. i below.

iv. The offers shall be evaluated and marked L1, L2, L3 etc. L1 being lowest offer and

then others in ascending order.

v. It shall be ensured that the offer recommended for sanction is justifiable looking to

the prevailing market rates of the goods and/ or service required to be procured.

h) Correction of Arithmetic Errors in Financial Bids: Provided that the bid is substantially

responsive, the competent Procurement Committee shall correct arithmetical errors on

the following basis:-

i. if there is a discrepancy between the unit price and the total price that is obtained by

multiplying the unit price and quantity, the unit price shall prevail and the total price shall

be corrected, unless in the opinion of the bid evaluation committee there is an obvious

misplacement of the decimal point in the unit price, in which case the total price as

quoted shall govern and the unit price shall be corrected;

ii. if there is an error in a total corresponding to the addition or subtraction of subtotals, the

subtotals shall prevail and the total shall be corrected; and

iii. if there is a discrepancy between words and figures, the amount in words shall prevail,

unless the amount expressed in words is related to an arithmetic error, in which case the

amount in figures shall prevail subject to clause (i) and (ii) above.

i) Comparison of rates of firms outside and those in Rajasthan: While tabulating the

financial Bids of those firms which are not entitled to price preference, the element of

Rajasthan Value Added Tax (RVAT) shall be excluded from the rates quoted by the firms

of Rajasthan and the element of Central Sales Tax (CST) shall be included in the rates

of firms from outside Rajasthan for financial bid evaluation purpose.

j) Margin of Preference/ Price preference in evaluation: No margin of preference/ price

preference shall be given to the goods produced or manufactured by Industries of

Rajasthan over goods produced or manufactured by Industries outside Rajasthan.

k) Negotiations

i. As a general rule, negotiations after opening of bids would be discouraged However,

negotiations may be undertaken in exceptional circumstances, such as:

a. When ring prices have been quoted.

b. When the quoted rates have wide variations and are much higher than the market

rates prevailing at the time of opening of bids.

ii. Negotiations shall not make original offer of the bidder ineffective.

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iii. In case the lowest/ best bidder does not reduce his rates in response to negotiations

or the rates so reduced are still considered to be higher, the tender sanctioning PC

may decide to make a written counter offer to the lowest/ best bidder. If the lowest/

best bidder does not accept the counter offer given by the PC, the PC may

recommend to reject the bid or may repeat the process to make the same counter

offer to second lowest/ best bidder and so on to third, fourth lowest/ best bidder, etc.

till any bidder accepts it.

l) Exclusion of Bids/ Disqualification

Tendering authority may at its sole discretion and at any time during the processing

of bid, disqualify any bidder/ bid from the bid process if the bidder:-

i. Has not submitted the bid in accordance with the bidding document

ii. Does not meet the minimum eligibility criteria as mentioned in the bidding

document

iii. During validity of the bid or its extended period, if any, increases his quoted

prices

iv. Has imposed conditions in his bid

v. Has made misleading or false representations in the forms, statements and

attachments submitted in proof of the eligibility requirements

vi. Has submitted the bid after due date and time

vii. Is found to have a record of poor performance such as abandoning work, not

properly completing the contract, inordinately delaying completion, being involved

in litigation or financial failures, etc

viii. Has submitted bid which is not accompanied by required documentation and

Earnest Money Deposit (EMD)

ix. Has failed to provide clarifications related thereto, when sought

x. Has submitted more than one bid. This will cause disqualification of all bids

submitted by such bidders including forfeiture of the EMD

xi. Who is found to canvass, influence or attempt to influence in any manner for the

qualification or selection process, including without limitation, by offering bribes or

other illegal gratification shall be disqualified from the process at any stage.

Note: Bidders may specifically note that while processing the bid documents, if it

found expressly or implied, that some bidders may have compounded in any

manner whatsoever or otherwise joined to form a cartel resulting in delay/ holding

up the processing of bids then the bidders so involved are liable to be disqualified

for the contract as well as for a further period of two years from participation in

any of the bids floated by any department, Govt. of Rajasthan. It may also be

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clarified that if need arises then Tendering authority would go in for appointment

of outside party(s) to undertake the work under the captioned bid.

m) Tendering authority’s Right to Accept/ Reject any or all of the Bids

The tendering authority reserves the right to accept or reject any bid, and to annul

(cancel) the bidding process and reject all Bids at any time prior to Contract award,

without thereby incurring any liability to the bidders.

18. Award of Contract

a) Acceptance of the Bid/Tender and award of contract

i. Prior to the expiration of the period of bid validity, the tendering authority shall notify

the successful bidder, in writing, that its bid has been accepted.

ii. The tendering authority shall award the Contract to the bidder whose offer has been

determined to be the best bid and is substantially responsive to the bidding

document, provided further that the bidder is determined to be qualified to perform

the Contract satisfactorily.

iii. The tender sanctioning PC after due consideration of bids, their conditions, financial

implications, seeing samples, test reports, if any, discussions with the bidders about

important features of their articles, etc., shall take decision regarding acceptance or

rejection of the bid.

iv. Decision on bids shall be taken within original validity period of offers which shall be

kept up to 90 days from the date of opening of financial bids. If the decision on

acceptance or rejection of a bid cannot be taken within the original bid validity period

due to unavoidable circumstances, all the bidders shall be requested to extend

validity period of their bids up to a specified date.

v. As soon as a bid is accepted by the tendering authority, its written intimation would

be sent to the concerned bidder. If the issuance of formal Work Order is likely to take

time, a Letter of Intent (LOI) may be sent in the meanwhile. In the same intimation

the bidder may be asked to execute an agreement in prescribed format on a non-

judicial stamp of prescribed value and deposit the amount of prescribed performance

security deposit within 15 days from the date of issue of acceptance.

vi. The acceptance of an offer is complete as soon as the letter of communication is

posted to the correct address of the bidder.

vii. The acceptance of the bid shall also be placed on website of RISL for general

information to all.

viii. The bidders whose bids could not be accepted shall also be informed and asked to

collect their EMD soon after the agreement with the successful bidder is executed

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and his performance security deposit is obtained. Until a formal Contract is prepared

and executed, the notification of award shall constitute a binding Contract.

b) Right to vary quantity

i. At the time the Contract is awarded, the quantity of Goods and Related Services

originally specified in the bidding document may be increased or decreased, provided

this change does not exceed the limits/ ceilings of minimum and maximum quantity, if

any, indicated in the bidding document, and without any change in the unit prices or

other terms and conditions of the bid and the bidding document.

ii. Unless otherwise specified in the bidding document, if the order is placed upto 25%

in excess of the quantities, the bidder shall be bound to meet the required supply.

iii. Repeat orders may also be placed with the consent of the contractor/ supplier on the

rates and conditions given in the bidding document provided that the repeat orders

are up to 50% of the quantity originally purchased and that the original order was

given after inviting open tenders/ bids. The delivery/ completion period will also be

proportionately increased.

iv. If the tendering authority does not purchase any of the tendered articles or purchases

less than the quantity indicated in the tender form, the bidder shall not be entitled to

claim any compensation.

c) Signing of Contract

Within Seven (07) days of receipt of the Letter of Intent/ Work Order from the tendering

authority, the successful bidder shall sign, date, and return the Contract Agreement to

the tendering authority.

d) Re-invitation of Tenders/Bids

i. Re-invitation of bids would generally be avoided by the tendering authority

ii. However, in case, higher prices than prevalent market rates have been received in

the bidding process or considerable changes in specifications, terms and conditions are

required to be made as a result of discussion in pre-bid conference or otherwise, re-

invitation of bids shall be done.

e) Lack of Competition

A Situation may arise where, after evaluation of bids the tendering authority may end-up

with one responsive bid only. In such a situation, the contract may be placed to that

bidder by the tendering authority, provided the quoted price is reasonable.

f) Performance Security

a) Within Seven (07) days of the receipt of notification of award from the tendering

authority, the successful Bidder shall furnish the Performance Security Deposit (PSD)

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in accordance with the provisions under the “General Terms & Conditions” of the

Contract as mentioned in this bidding document.

b) Failure of the successful bidder to submit the aforementioned PSD or sign the

Contract Agreement shall constitute sufficient grounds for the annulment

(cancellation/ termination) of the award and forfeiture of the EMD. In that event the

tendering authority may award the Contract to the next best bidder whose offer is

substantially responsive and is determined by the tendering authority to be qualified

to perform the Contract satisfactorily.

g) Reservation of Rights

To take care of unexpected circumstances, RISL shall reserve the rights for the

following:

i. Extend the closing date for submission of the bid proposals.

ii. Amend the bidding requirements at any time prior to the closing date, with the

amendment being notified to prospective bidders.

iii. Seek information from or negotiate with one or more of the bidders on any issue at

any time and to continue to negotiate with one or more of the bidders

iv. Discontinue negotiations at any time with any bidder

v. Allow a bidder to change its Technical proposal if the same opportunity is given to all

bidders

vi. To accept any bid not necessarily the lowest, reject any bid without assigning any

reasons and accept bid for all or anyone or more of the articles for which bid has

been invited or distribute items of stores to more than one bidder

vii. Terminate or abandon the bidding procedure or the entire project whether before or

after the receipt of bid proposals

viii. Seek the advice of external consultants to assist RISL in the evaluation or review of

proposals.

ix. Make enquiries of any person, company or organization to ascertain information

regarding the bidder and its proposal.

x. Reproduce for the purposes of the procedure the whole or any portion of the

proposal despite any copyright or other intellectual property right that may subsist in

the proposal.

Note: Direct or indirect canvassing on the part of the bidder or his representative would

be a disqualification

h) Execution of agreement

a) A procurement contract shall come into force from the date on which the letter of

acceptance or letter of intent is dispatched to the bidder.

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b) The successful bidder shall sign the procurement contract within a period specified in

the bidding document or where the period is not specified in the bidding document

then within fifteen days from the date on which the letter of acceptance or letter of

intent is dispatched to the successful bidder.

c) If the bidder, who’s Bid has been accepted, fails to sign a written procurement

contract or fails to furnish the required performance security within specified period,

the procuring entity shall take action against the successful bidder as per the

provisions of the RTPP Act and Rules. The procuring entity may, in such case,

cancel the procurement process or if it deems fit, offer for acceptance the rates of

lowest or most advantageous bidder to the next lowest or most advantageous bidder,

in accordance with the criteria and procedures set out in the RFP document.

d) The bidder will be required to execute the agreement on a non-judicial stamp of

specified value at its cost and to be purchase from anywhere in Rajasthan only.

i) Confidentiality

a) Notwithstanding anything contained in this bidding document but subject to the

provisions of any other law for the time being in force providing for disclosure of

information, a procuring entity shall not disclose any information if such disclosure, in

its opinion, is likely to: -

i. impede enforcement of any law;

ii. affect the security or strategic interests of India;

iii. affect the intellectual property rights or legitimate commercial interests of

bidders;

iv. affect the legitimate commercial interests of the procuring entity in situations that

may include when the procurement relates to a project in which the procuring

entity is to make a competitive bid, or the intellectual property rights of the

procuring entity.

b) The procuring entity shall treat all communications with bidders related to the

procurement process in such manner as to avoid their disclosure to competing

bidders or to any other person not authorized to have access to such information.

c) The procuring entity may impose on bidders and sub-contractors, if there are any for

fulfilling the terms of the procurement contract, conditions aimed at protecting

information, the disclosure of which violates (a) above.

d) In addition to the restrictions specified above, the procuring entity, while procuring a

subject matter of such nature which requires the procuring entity to maintain

confidentiality, may impose condition for protecting confidentiality of such information.

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j) Cancellation of procurement process

a) If any procurement process has been cancelled, it shall not be reopened but it shall

not prevent the procuring entity from initiating a new procurement process for the

same subject matter of procurement, if required.

b) A procuring entity may, for reasons to be recorded in writing, cancel the process of

procurement initiated by it -

i. at any time prior to the acceptance of the successful Bid; or

ii. after the successful Bid is accepted in accordance with (d) and (e) below.

c) The procuring entity shall not open any bids or proposals after taking a decision to

cancel the procurement and shall return such unopened bids or proposals.

d) The decision of the procuring entity to cancel the procurement and reasons for such

decision shall be immediately communicated to all bidders that participated in the

procurement process.

e) If the bidder who’s Bid has been accepted as successful fails to sign any written

procurement contract as required, or fails to provide any required security for the

performance of the contract, the procuring entity may cancel the procurement

process.

f) If a bidder is convicted of any offence under the Act, the procuring entity may: -

i. cancel the relevant procurement process if the Bid of the convicted bidder has

been declared as successful but no procurement contract has been entered into;

ii. rescind (cancel) the relevant contract or forfeit the payment of all or a part

of the contract value if the procurement contract has been entered into between

the procuring entity and the convicted bidder.

k) Code of Integrity for Bidders

a) No person participating in a procurement process shall act in contravention of the

code of integrity prescribed by the State Government.

b) The code of integrity include provisions for: -

i. Prohibiting

a. any offer, solicitation or acceptance of any bribe, reward or gift or any

material benefit, either directly or indirectly, in exchange for an unfair

advantage in the procurement process or to otherwise influence the

procurement process;

b. any omission, including a misrepresentation that misleads or attempts to

mislead so as to obtain a financial or other benefit or avoid an obligation;

c. any collusion, bid rigging or anti-competitive behaviour to impair the

transparency, fairness and progress of the procurement process;

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d. improper use of information shared between the procuring entity and the

bidders with an intent to gain unfair advantage in the procurement process

or for personal gain;

e. any financial or business transactions between the bidder and any officer

or employee of the procuring entity;

f. any coercion including impairing or harming or threatening to do the

same, directly or indirectly, to any party or to its property to influence the

procurement process;

g. any obstruction of any investigation or audit of a procurement process;

ii. disclosure of conflict of interest;

iii. disclosure by the bidder of any previous transgressions with any entity in India

or any other country during the last three years or of any debarment by any

other procuring entity.

c) Without prejudice to the provisions below, in case of any breach of the code of

integrity by a bidder or prospective bidder, as the case may be, the procuring entity

may take appropriate measures including: -

i. exclusion of the bidder from the procurement process;

ii. calling-off of pre-contract negotiations and forfeiture or encashment of bid

security;

iii. forfeiture or encashment of any other security or bond relating to the

procurement;

iv. recovery of payments made by the procuring entity along with interest thereon at

bank rate;

v. cancellation of the relevant contract and recovery of compensation for loss

incurred by the procuring entity;

vi. debarment of the bidder from participation in future procurements of the procuring

entity for a period not exceeding three years.

l) Interference with Procurement Process: A bidder, who: -

a) withdraws from the procurement process after opening of financial bids;

b) withdraws from the procurement process after being declared the successful

bidder;

c) fails to enter into procurement contract after being declared the successful bidder;

d) fails to provide performance security or any other document or security required in

terms of the bidding documents after being declared the selected bidder, without

valid grounds, shall, in addition to the recourse available in the bidding

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document or the contract, be punished with fine which may extend to fifty lakh rupees

or ten per cent of the assessed value of procurement, whichever is less.

m) Appeals

a) Subject to “Appeal not to lie in certain cases” below, if any bidder or prospective

bidder is aggrieved that any decision, action or omission of the procuring

entity is in contravention to the provisions of the Act or the rules or guidelines

issued thereunder, he may file an appeal to such officer of the procuring entity, as

may be designated by it for the purpose, within a period of 10 days from the date of

such decision or action, omission, as the case may be, clearly giving the specific

ground or grounds on which he feels aggrieved:

i. Provided that after the declaration of a bidder as successful in terms of “Award of

Contract”, the appeal may be filed only by a bidder who has participated in

procurement proceedings:

ii. Provided further that in case a procuring entity evaluates the technical Bid before

the opening of the financial Bid, an appeal related to the matter of financial Bid

may be filed only by a bidder whose technical Bid is found to be acceptable.

b) The officer to whom an appeal is filed under (a) above shall deal with the appeal as

expeditiously as possible and shall endeavor to dispose it of within 30 days from the

date of filing of the appeal.

c) If the officer designated under (a) above fails to dispose of the appeal filed under that

sub-section within the period specified in (c) above, or if the bidder or prospective

bidder or the procuring entity is aggrieved by the order passed, the bidder or

prospective bidder or the procuring entity, as the case may be, may file a second

appeal to an officer or authority designated by the State Government in this behalf

within 15 days from the expiry of the period specified in (c) above or of the date of

receipt of the order passed under (b) above, as the case may be.

d) The officer or authority to which an appeal is filed under (c) above shall deal with the

appeal as expeditiously as possible and shall endeavor to dispose it of within 30 days

from the date of filing of the appeal:

e) The officer or authority to which an appeal may be filed under (a) or (d) above shall

be : First Appellate Authority: Principal Secretary/ Secretary, IT&C, GoR

Second Appellate Authority: Principal Secretary, Finance Department, GoR

f) Form of Appeal:

i. Every appeal under (a) and (c) above shall be as per Annexure-15 along with as

many copies as there are respondents in the appeal.

ii. Every appeal shall be accompanied by an order appealed against, if any, affidavit

verifying the facts stated in the appeal and proof of payment of fee.

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iii. Every appeal may be presented to First Appellate Authority or Second Appellate

Authority, as the case may be, in person or through registered post or authorised

representative.

g) Fee for Appeal: Fee for filing appeal:

i. Fee for first appeal shall be rupees two thousand five hundred and for second

appeal shall be rupees ten thousand, which shall be non-refundable.

ii. The fee shall be paid in the form of bank demand draft or banker’s cheque of a

Scheduled Bank payable in the name of Appellate Authority concerned.

h) Procedure for disposal of appeal:

i. The First Appellate Authority or Second Appellate Authority, as the case may be,

upon filing of appeal, shall issue notice accompanied by copy of appeal, affidavit

and documents, if any, to the respondents and fix date of hearing.

ii. On the date fixed for hearing, the First Appellate Authority or Second Appellate

Authority, as the case may be, shall,-

a. hear all the parties to appeal present before him; and

b. peruse or inspect documents, relevant records or copies thereof

relating to the matter.

iii. After hearing the parties, perusal or inspection of documents and relevant records

or copies thereof relating to the matter, the Appellate Authority concerned shall

pass an order in writing and provide the copy of order to the parties to appeal free

of cost.

iv. The order passed under (c) shall also be placed on the State Public Procurement

Portal.

i) No information which would impair the protection of essential security interests of

India, or impede the enforcement of law or fair competition, or prejudice the

legitimate commercial interests of the bidder or the procuring entity, shall be

disclosed in a proceeding under an appeal.

n) Stay of procurement proceedings: While hearing of an appeal, the officer or authority

hearing the appeal may, on an application made in this behalf and after affording a

reasonable opportunity of hearing to the parties concerned, stay the procurement

proceedings pending disposal of the appeal, if he, or it, is satisfied that failure to do so is

likely to lead to miscarriage of justice.

o) Vexatious Appeals & Complaints: Whoever intentionally files any vexatious, frivolous or

malicious appeal or complaint under the “The Rajasthan Transparency Public

Procurement Act 2012”, with the intention of delaying or defeating any procurement or

causing loss to any procuring entity or any other bidder, shall be punished with fine

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which may extend to twenty lakh rupees or five per cent of the value of procurement,

whichever is less.

p) Offences by Firms/ Companies

a) Where an offence under “The Rajasthan Transparency Public Procurement Act

2012” has been committed by a company, every person who at the time the offence

was committed was in charge of and was responsible to the company for the conduct

of the business of the company, as well as the company, shall be deemed to be

guilty of having committed the offence and shall be liable to be proceeded against

and punished accordingly:

Provided that nothing contained in this sub-section shall render any such person

liable for any punishment if he proves that the offence was committed without his

knowledge or that he had exercised all due diligence to prevent the commission of

such offence.

b) Notwithstanding anything contained in (a) above, where an offence under this Act

has been committed by a company and it is proved that the offence has been

committed with the consent or connivance of or is attributable to any neglect on the

part of any director, manager, secretary or other officer of the company, such

director, manager, secretary or other officer shall also be deemed to be guilty of

having committed such offence and shall be liable to be proceeded against and

punished accordingly.

c) For the purpose of this section-

i. "company" means a body corporate and includes a limited liability partnership,

firm, registered society or co- operative society, trust or other association of

individuals; and

ii. "director" in relation to a limited liability partnership or firm, means a partner in the

firm.

d) Abetment of certain offences: Whoever abets an offence punishable under this Act,

whether or not that offence is committed in consequence of that abetment, shall be

punished with the punishment provided for the offence.

q) Debarment from Bidding

a) A bidder shall be debarred by the State Government if he has been convicted of an

offence

i. under the Prevention of Corruption Act, 1988 (Central Act No. 49 of 1988); or

ii. under the Indian Penal Code, 1860 (Central Act No. 45 of 1860) or any other law

for the time being in force, for causing any loss of life or property or causing a

threat to public health as part of execution of a public procurement contract.

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b) A bidder debarred under (a) above shall not be eligible to participate in a

procurement process of any procuring entity for a period not exceeding three years

commencing from the date on which he was debarred.

c) If a procuring entity finds that a bidder has breached the code of integrity prescribed

in terms of “Code of Integrity for bidders” above, it may debar the bidder for a period

not exceeding three years.

d) Where the entire bid security or the entire performance security or any substitute

thereof, as the case may be, of a bidder has been forfeited by a procuring entity in

respect of any procurement process or procurement contract, the bidder may be

debarred from participating in any procurement process undertaken by the procuring

entity for a period not exceeding three years.

e) The State Government or a procuring entity, as the case may be, shall not debar a

bidder under this section unless such bidder has been given a reasonable

opportunity of being heard.

r) Monitoring of Contract

a) An officer or a committee of officers named Contract Monitoring Committee (CMC)

may be nominated by procuring entity to monitor the progress of the contract during

its delivery period.

b) During the delivery period the CMC shall keep a watch on the progress of the

contract and shall ensure that quantity of goods and service delivery is in proportion

to the total delivery period given, if it is a severable contract, in which the delivery of

the goods and service is to be obtained continuously or is batched. If the entire

quantity of goods and service is to be delivered in the form of completed work or

entire contract like fabrication work, the process of completion of work may be

watched and inspections of the selected bidder’s premises where the work is being

completed may be inspected.

c) If delay in delivery of goods and service is observed a performance notice would be

given to the selected bidder to speed up the delivery.

d) Any change in the constitution of the firm, etc. shall be notified forth with by the

contractor in writing to the procuring entity and such change shall not relieve any

former member of the firm, etc., from any liability under the contract.

e) No new partner/ partners shall be accepted in the firm by the selected bidder in

respect of the contract unless he/ they agree to abide by all its terms, conditions and

deposits with the procuring entity through a written agreement to this effect. The

bidder’s receipt for acknowledgement or that of any partners subsequently accepted

as above shall bind all of them and will be sufficient discharge for any of the purpose

of the contract.

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f) The selected bidder shall not assign or sub-let his contract or any substantial part

thereof to any other agency without the permission of procuring entity.

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6. TERMS AND CONDITIONS, OF TENDER & CONTRACT

Bidders should read these conditions carefully and comply strictly while sending their bids.

Definitions

For the purpose of clarity, the following words and expressions shall have the meanings

hereby assigned to them: -

a) “Contract” means the agreement entered into between the Purchaser and the successful

/ selected bidder together with the contract documents referred to therein, including all

attachments, appendices, and all documents incorporated by reference therein.

b) “Contract Documents” means the documents listed in the agreement, including any

amendments thereto.

c) “Contract Price” means the price payable to the successful / selected bidder as specified

in the agreement, subject to such additions and adjustments thereto or deductions there

from, as may be made pursuant to the Contract.

d) “Day” means a calendar day.

e) “Delivery” means the transfer of the Goods and Services from the successful / selected

bidder to the Purchaser in accordance with the terms and conditions set forth in the

Contract.

f) “Completion” means the fulfillment of the related services by the successful / selected

bidder in accordance with the terms and conditions set forth in the contract.

g) “Goods” means all of the commodities, raw material, machinery and equipment, and/or

other materials that the successful / selected bidder is required to supply to the

Purchaser in the contract.

h) “Purchaser” means the entity purchasing the Services, Goods and Related Services, as

specified in the bidding document.

i) “Related Services” means the services incidental to the supply of the goods, such as

insurance, installation, training and initial maintenance and other similar obligations of

the successful / selected bidder under the Contract.

j) “Services” means the services to be delivered by the successful bidder and as required

to run the project successfully as per the contract. A service is the intangible equivalent

of an economic good.

k) “Subcontractor” means any natural person, private or government entity, or a

combination of the above, including its legal successors or permitted assigns, to whom

any part of the Goods/Services to be supplied or execution of any part of the Related

Services is subcontracted by the successful / selected bidder.

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l) “Supplier / Successful or Selected bidder” means the person, private or government

entity, or a combination of the above, whose bid to perform the Contract has been

accepted by the Purchaser and is named as such in the Agreement, and includes the

legal successors or permitted assigns of the successful / selected bidder.

m) “The Site,” where applicable, means the designated project place(s) named in the

bidding document.

Note: The bidder shall be deemed to have carefully examined the scope of work and

services to be rendered. If the bidder has any doubts as to the meaning of any portion of

these conditions or of the specification, drawing, etc., he shall, before submitting the Bid and

signing the contract refer the same to the procuring entity and get clarifications.

A. General Conditions of the Bid

Contract Documents

Subject to the order of precedence set forth in the Agreement, all documents forming the

Contract (and all parts thereof) are intended to be correlative, complementary, and

mutually explanatory.

Interpretation

a) If the context so requires it, singular means plural and vice versa.

b) Entire Agreement: The Contract constitutes the entire agreement between the

Purchaser and the Supplier / selected bidder and supersedes all communications,

negotiations and agreements (whether written or oral) of parties with respect thereto

made prior to the date of Contract.

c) Amendment: No amendment or other variation of the Contract shall be valid unless it

is in writing, is dated, expressly refers to the Contract, and is signed by a duly

authorized representative of each party thereto.

d) Non-waiver: Subject to the condition (f) below, no relaxation, forbearance, delay, or

indulgence by either party in enforcing any of the terms and conditions of the

Contract or the granting of time by either party to the other shall prejudice, affect, or

restrict the rights of that party under the Contract, neither shall any waiver by either

party of any breach of Contract operate as waiver of any subsequent or continuing

breach of Contract.

e) Any waiver of a party’s rights, powers, or remedies under the Contract must be in

writing, dated, and signed by an authorized representative of the party granting such

waiver, and must specify the right and the extent to which it is being waived.

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f) Severability: If any provision or condition of the Contract is prohibited or rendered

invalid or unenforceable, such prohibition, invalidity or unenforceability shall not affect

the validity or enforceability of any other provisions and conditions of the Contract.

Language

a) The Contract as well as all correspondence and documents relating to the Contract

exchanged by the successful / selected bidder and the Purchaser, shall be written in

English language only or as specified in the special conditions of the contract.

Supporting documents and printed literature that are part of the Contract may be in

another language provided they are accompanied by an accurate translation of the

relevant passages in the language specified in the special conditions of the contract,

in which case, for purposes of interpretation of the Contract, this translation shall

govern.

b) The successful / selected bidder shall bear all costs of translation to the governing

language and all risks of the accuracy of such translation.

Eligible Goods and Related Services

a) For purposes of this Clause, the term “goods” includes commodities, raw material,

machinery, equipment, and industrial plants; and “related services” includes services

such as insurance, transportation, installation, commissioning.

b) Bids for articles marked within the schedule should be the ones which are produced

in volume and are used by a large number of users in India/ abroad should be

encouraged. All products quoted by the suppliers/ bidders must be associated with

specific model numbers, item code and names and with printed literature describing

configuration and functionality. Any deviation from the printed specifications should

be clearly mentioned in the offer document by the bidders/ suppliers.

c) Bidder must quote products in accordance with above clause “Eligible goods and

related services”.

d) The OEM/ Vendor whose equipment are being quoted shall have Technical Support/

Assistance Centre to provide 24x7 support over Toll Free numbers as well as web-

based support.

Notices

a) Any Notice given by one party to the other pursuant to the Contract shall be in writing

to the address specified in the contract. The term “in writing” means communicated in

written form with proof of dispatch and receipt.

b) A Notice shall be effective when delivered or on the Notice’s effective date,

whichever is later.

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Governing Law

The Contract shall be governed by and interpreted in accordance with the laws of the

Rajasthan State/ the Country (India), unless otherwise specified in the contract.

Scope of Supply

a) Subject to the provisions in the bidding document and contract, the Goods and

Related Services to be supplied shall be as specified in Scope of Work section of the

bidding document and/ or as per the awarded work/ project.

b) Unless otherwise stipulated in the Contract, the scope of supply shall include all such

items not specifically mentioned in the Contract but that can be reasonably inferred

from the Contract as being required for attaining delivery and completion of the

goods and related services as if such items were expressly mentioned in the

Contract.

Delivery & Installation

a) Subject to the conditions of the contract, the delivery of the services shall be in

accordance with the delivery and completion schedule specified in the bidding

document. The details of supply/ shipping and other documents to be furnished by

the successful / selected bidder are specified in the bidding document and/ or

contract.

b) The Contract for the supply can be repudiated at any time by the Purchase Officer, if

the supplies are not made to his satisfaction after giving an opportunity to the

Selected Bidder of being heard and recording the reasons for repudiation.

c) The Supplier/ selected Bidder shall arrange to the ordered materials/ system as per

specifications within the specified delivery/ completion period at various departments

and/ or their offices/ locations mentioned in the PO.

d) Shifting the place of Installation: The user will be free to shift the place of installation

within the same city /town/ district/ division. The supplier shall provide all assistance,

except transportation, in shifting of the equipment. However, if the city/town is

changed, additional charges of assistance in shifting and providing maintenance

services for remaining period would be decided mutually.

Supplier’s/ Selected Bidder’s Responsibilities: The supplier / Selected bidder shall

supply all the goods and related services included in the scope of supply in accordance

with the provisions of bidding document and/ or contract.

Purchaser’s Responsibilities

a) Whenever the supply of services requires that the Supplier / Selected bidder obtain

permits, approvals, and import and other licenses from local public authorities, the

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Purchaser shall, if so required by the Supplier/ Selected Bidder, make its best effort

to assist the Supplier/ Selected Bidder in complying with such requirements in a

timely and expeditious manner.

b) The Purchaser shall pay all costs involved in the performance of its responsibilities,

in accordance with the general conditions of the contract.

Contract Price

a) The Contract Price shall be paid as specified in the contract subject to any additions

and adjustments thereto, or deductions there from, as may be made pursuant to the

Contract.

b) Prices charged by the Supplier/ Bidder for the Goods delivered and the Related

Services performed under the Contract shall not vary from the prices quoted by the

Supplier/ Bidder in its bid, with the exception of any price adjustments authorized in

the special conditions of the contract

Bid Price and discounts

a) All the prices should be quoted only in Indian Rupees (INR) currency.

b) Prices/ Rates shall be written both in words and figures. There should not be errors and/

or over-writings. Corrections/ alterations, if any, should be made clearly and initialed with

date

c) All rates quoted must be FOR destination/ site where the networking items are to be

installed, and should include all incidental charges except Central/ Rajasthan VAT, which

should be shown separately in the Format for Price Quotation only. In case of local

supplies the rates should include all taxes, etc., and RISL will not pay any cartage or

transportation charges.

d) The prices and discounts quoted by the Bidder in the Price Schedule/ Commercial/

Financial Bid shall conform to the requirements specified therein.

e) All items in the Schedule of Supply must be listed and priced separately in the Price

Schedules. If a Price Schedule shows items listed but not priced, their prices shall be

assumed to be included in the prices of other items. Items not listed in the Price

Schedule shall be assumed not to be included in the Bid, and provided that the Bid is

substantially responsive, the corresponding adjustment shall be applied in accordance

with the provisions of bid document.

f) The price to be quoted in the Bid Submission Sheet shall be the total price of the Bid

including any discounts offered.

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g) The disaggregation of price components is required solely for the purpose of facilitating

the comparison of Bids by the Competent authority. This shall not in any way limit the

Competent authority’s right to contract on any of the terms offered: -

i. For Goods offered from within/ outside the country.

ii. For Related Services whenever such Related Services are specified in the

bidding document.

h) Prices quoted by the Bidder shall be fixed during the Bidder’s performance of the

Contract and not subject to variation on any account, unless otherwise specified in the

bid document. A Bid submitted with an adjustable price quotation shall be treated as

nonresponsive and shall be rejected. However, if in accordance with the bid document,

prices quoted by the Bidder shall be subject to adjustment during the performance of the

Contract, a Bid submitted with a fixed price quotation shall not be rejected, but the price

adjustment shall be treated as zero.

i) Unless otherwise indicated in the bid document, prices quoted shall correspond to 100%

of the items specified and to 100% of the quantities specified for each item.

Recoveries from Supplier/ Selected Bidders

a) Recovery of liquidated damages, short supply, breakage, rejected articles shall be made

ordinarily from bills.

b) The Purchase Officer shall withhold amount to the extent of short supply,

broken/damaged or for rejected articles unless these are replaced satisfactorily. In case

of failure to withhold the amount, it shall be recovered from his dues and performance

security deposit available with RISL.tax

c) The balance, if any, shall be demanded from the Supplier/ Selected Bidder and when

recovery is not possible, the Purchase Officer shall take recourse to law in force.

Taxes & Duties

a) The income tax, value added tax, etc. if applicable shall be deducted at source from the

payment to the Supplier/ Bidder as per the law in force at the time of execution of

contract.

b) The entry tax, if applicable shall be deducted at source and deposited in the government

treasury in proper revenue receipt head of account.

c) For goods/ products supplied from outside India, the Supplier shall be entirely

responsible for all taxes, stamp duties, license fees, and other such levies imposed

outside the country.

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d) For goods/ products supplied from within India, the Supplier shall be entirely responsible

for all taxes, duties, license fees, etc., incurred until delivery of the contracted Goods to

the Purchaser.

e) If any tax exemptions, reductions, allowances or privileges may be available to the

Supplier in India, the Purchaser shall use its best efforts to enable the Supplier to benefit

from any such tax savings to the maximum allowable extent

Performance Security Deposit

a) In case of successful Supplier/ Bidder, the Earnest Money will be adjusted in arriving

at the amount of the Performance Security Deposit.

b) The Supplier/ Bidder shall, within seven (07) days of the notification of Work/

Contract award, provide a Performance Security deposit of 5% of the value of work

order /LoI for the due performance of the Contract in the amounts and currencies

specified in the contract.

c) The proceeds of the Performance Security deposit shall be payable to the Purchaser

as compensation for any loss resulting from the Supplier’s/ Bidder’s failure to

complete its obligations under the Contract.

d) Form of Performance Security deposit: PSD in the form of cash will not be accepted.

It may be deposited in the form of Bank Draft or Banker’s Cheque. The concerned

Procurement Committee may also permit to accept full amount or part of SD in the

form of a Bank Guarantee in case the amount of SD exceeds Rupees 10 Lacs. The

other form of security money shall be Post-office Savings Bank Pass Book duly

pledged or National Savings Certificates, Defence Savings Certificates. Kisan Vikas

Patras, or any other script/ instrument under National Savings Schemes for

promotion of small savings, if the same can be pledged. These certificates shall be

accepted at surrender value.

e) Refund of Performance Security deposit: The Performance Security deposit shall be

refunded within one month from the completion of supply and installation of items as

per purchase order in case it is one time purchase and two months if delivery is

staggered. It will, however, be refunded on the expiry of guarantee/ warranty period

where there is condition of guarantee/ warranty and in case of turnkey projects and

facility management service and consultancy contracts after two months of expiry of

the term of the contract.

f) Forfeiture of Performance Security deposit: Performance Security deposit shall be

forfeited in the following cases:

a. When any terms and condition of the contract is breached

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b. When the Supplier/ Bidder fail to commence supply or stops making the

supplies or fail to provide deliverables after partially executing the purchase/

work order

c. To adjust any dues against the firm from any other contract with RISL

g) No interest will be paid by RISL on the amount of earnest money and performance

security deposit.

h) Proper notice will be given to the Supplier/ Bidder with reasonable time before

earnest money/ performance security deposit is forfeited.

i) Forfeiture of earnest money / performance security deposit shall be without prejudice

to any other right of RISL to claim any damages as admissible under the law as well

as to take such action against the Supplier/ Bidder such as severing future business

relation or black listing, etc.

Copyright

The copyright in all drawings, documents, and other materials containing data and

information furnished to the Purchaser by the Supplier/ Bidder herein shall remain vested in

the Supplier/ Bidder, or, if they are furnished to the Purchaser directly or through the

Supplier/ Bidder by any third party, including suppliers of materials, the copyright in such

materials shall remain vested in such third party

Confidential Information

a) The Purchaser and the Supplier/ Selected Bidder shall keep confidential and shall not,

without the written consent of the other party hereto, divulge to any third party any

drawings, documents, data, or other information furnished directly or indirectly by the

other party hereto in connection with the Contract, whether such information has been

furnished prior to, during or following completion or termination of the Contract.

b) The Supplier/ Selected Bidder may furnish to its Subcontractor, if permitted, such

documents, data, and other information it receives from the Purchaser to the extent

required for the Subcontractor to perform its work under the Contract, in which event the

Supplier/ Selected Bidder shall obtain from such Subcontractor an undertaking of

confidentiality similar to that imposed on the Supplier/ Selected Bidder

c) The Purchaser shall not use such documents, data, and other information received from

the Supplier/ Selected Bidder for any purposes unrelated to the Contract. Similarly, the

Supplier/ Selected Bidder shall not use such documents, data, and other information

received from the Purchaser for any purpose other than the design, procurement, or

other work and services required for the performance of the Contract.

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d) The obligation of a party under sub-clauses above, however, shall not apply to

information that: -

i. the Purchaser or Supplier / Selected Bidder need to share with RISL or other

institutions participating in the Contract;

ii. now or hereafter enters the public domain through no fault of that party;

iii. can be proven to have been possessed by that party at the time of disclosure and

which was not previously obtained, directly or indirectly, from the other party; or

iv. otherwise lawfully becomes available to that party from a third party that has no

obligation of confidentiality.

e) The above provisions shall not in any way modify any undertaking of confidentiality given

by either of the parties hereto prior to the date of the Contract in respect of the supply or

any part thereof.

f) The provisions of this clause shall survive completion or termination, for whatever

reason, of the Contract.

1. Sub-contracting

The bidder shall not assign or sub-let his contract or any substantial part thereof to any

other agency without the permission of Purchasing Authority.

2. Specifications and Standards

a) All articles supplied shall strictly conform to the specifications laid down in the tender,

those articles should conform strictly to those specifications/ certifications/ standards.

The supply shall be of best quality and description. The decision of the competent

authority/ purchase committee whether the articles supplied conform to the

specifications shall be final and binding on the supplier / selected bidder.

b) Technical Specifications and Drawings

i. The Supplier/ Selected Bidder shall ensure that the services comply with the

scope of work and specifications and other provisions of the Contract.

ii. The Supplier/ Bidder shall be entitled to disclaim responsibility for any design,

data, drawing, specification or other document, or any modification thereof

provided or designed by or on behalf of the Purchaser, by giving a notice of such

disclaimer to the Purchaser.

iii. The services supplied under this Contract shall conform to the standards

mentioned in bidding document and, when no applicable standard is mentioned,

the standard shall be equivalent or superior to the official standards whose

application is appropriate to the country of origin of the Goods.

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c) Wherever references are made in the Contract to codes and standards in

accordance with which it shall be executed, the edition or the revised version of such

codes and standards shall be those specified in the bidding document. During

contract execution, any changes in any such codes and standards shall be applied

only after approval by the Purchaser and shall be treated in accordance with the

general conditions of the contract.

1. Packing and Documents

a) The Supplier/ Bidder shall provide such packing of the Goods as is required to

prevent their damage or deterioration during transit to their final destination, as

indicated in the Contract. During transit, the packing shall be sufficient to withstand,

without limitation, rough handling and exposure to extreme temperatures, salt and

precipitation, and open storage. Packing case size and weights shall take into

consideration, where appropriate, the remoteness of the final destination of the

Goods and the absence of heavy handling facilities at all points in transit.

b) The packing, marking, and documentation within and outside the packages shall

comply strictly with such special requirements as shall be expressly provided for in

the Contract, including additional requirements, if any, specified in the contract, and

in any other instructions ordered by the Purchaser.

2. Insurance

a) Unless otherwise specified in the contract, the Goods supplied under the Contract

shall be fully insured against loss by theft, destruction or damage incidental to

manufacture or acquisition, transportation, storage, fire, flood, under exposure to

weather and delivery, in accordance with the applicable terms or in the manner

specified in the contract. The insurance charges will be borne by the supplier and

Tendering Authority will not be required to pay such charges if incurred.

b) The goods will be delivered at the FOR destination in perfect condition.

3. Transportation

a) Unless otherwise specified in the contract, obligations for transportation of the Goods

shall be in accordance with the commercial terms specified in the bidding document.

b) The bidder shall be responsible for the proper packing so as to avoid damage under

normal conditions of transport by sea, rail and road or air and delivery of the material

in the good condition to the consignee at destination. In the event of any loss,

damage, breakage or leakage or any shortage the bidder shall be liable to make

good such loss and shortage found at the checking/ inspection of the material by the

consignee. No extra cost on such account shall be admissible.

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c) All goods must be sent freight paid through Railways or goods transport. If goods are

sent freight to pay, the freight together with departmental charge @5% of the freight

will be recovered from the supplier’s bill.

4. Samples

a) Supplies when received shall be subject to inspection to ensure whether they

conform to the specifications.

b) The Supplier shall at its own expense and at no cost to the Purchaser carry out all

such tests and/ or inspections of the Goods and Related Services as are specified in

the bidding document.

5. Drawl of Samples

In case of tests, samples shall be drawn in four sets in the presence of tenderer or

his authorised representative and properly sealed in their presence. Once such set

shall be given to them, one or two will be sent to the laboratories and/ or testing

house and the third or fourth will be retained in the office for reference and record.

6. Inspection

a) The Purchase Officer or his duly authorized representative shall at all reasonable

time have access to the suppliers premises and shall have the power at all

reasonable time to inspect and examine the materials and workmanship of the

goods/ equipment/ machineries/ product during manufacturing/ development process

or afterwards as may be decided. Inspection shall be made at supplier’s warehouse

at Jaipur / at installation site/ or at manufacturing facility (at supplier’s cost).

b) The supplier shall furnish complete address of the premises of his factory, office,

warehouse and workshop where inspection can be made together with name and

address of the person who is to be contacted for the purpose. In case of those

dealers who have newly entered in business, a letter of introduction from their

bankers will be necessary.

c) After successful inspection it will be supplier’s responsibility to dispatch and install

the equipment/ product at respective locations without any financial liability to the

Purchaser. However, supplies when received at respective locations shall be subject

to inspection to ensure whether they conform to the required specification.

7. Testing Charges

In case of test results showing that supplies are not up to the prescribed standards or

specifications, the testing charges shall be payable by the bidder In case of test

results showing that supplies are not up to the prescribed standards or specifications,

the testing charges shall be payable by the bidder.

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8. Rejection

a) Supplies not approved during inspection or testing shall be rejected and will have to

be replaced by the bidder at his own cost within the time fixed by the Purchase

Officer.

b) If, however, due to exigencies of RISL’s work, such replacement either in whole or in

part, is not considered feasible, the Purchase Officer after giving an opportunity to

the bidder of being heard shall for reasons to be recorded, deduct a suitable amount

from the approved rates. The deduction so made shall be final.

c) The rejected supplies shall be removed by the bidder within 15 days of intimation of

rejection, after which Purchase Officer shall not be responsible for any loss, shortage

or damage and shall have the right to dispose of such articles as he thinks fit, at the

bidder’s risk and on his account.

d) The Supplier further warrants that the Goods shall be free from defects arising from

any act or omission of the Supplier or arising from design, materials, and

workmanship, under normal use in the conditions prevailing in the place of final

destination.

e) The Purchaser shall give Notice to the Supplier stating the nature of any defects

together with all available evidence thereof, promptly following the discovery thereof.

The Purchaser shall afford all reasonable opportunity for the Supplier to inspect such

defects.

f) Upon receipt of such Notice, the Supplier shall, within the period specified,

expeditiously repair or replace the defective supplies or parts thereof, at no cost to

the Purchaser.

g) If having been notified, the Supplier fails to remedy the defect within the period

specified, the Purchaser may proceed to take within a reasonable period such

remedial action as may be necessary, at the Supplier’s risk and expense and without

prejudice to any other rights which the Purchaser may have against the Supplier

under the Contract.

9. Comprehensive Onsite Warranty and maintenance

a) Bidder shall provide three-year onsite comprehensive warranty for all supplied

hardware and allied items with spare parts

b) The Supplier warrants that all the Goods are new, unused, and of the most recent or

current models, and that they incorporate all recent improvements in design and

materials, unless provided otherwise in the Contract.

c) The Supplier further warrants that the Goods shall be free from defects arising from

any act or omission of the Supplier or arising from design, materials, and

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workmanship, under normal use in the conditions prevailing in the place of final

destination

d) The tenderer would give comprehensive onsite warranty that the goods/ stores/

articles would continue to conform to the description and quality as specified for the

period of as mentioned above in condition (a) above from the date of delivery &

installation of the said goods/ stores/ articles to be purchased and that

notwithstanding the fact that the purchaser may have inspected and/or approved the

said goods/stores/article, if during the aforesaid period, the said goods/ stores/

articles be discovered not to conform to the description and quality aforesaid or have

determined (and the decision of the Purchase Officer in that behalf will be final and

conclusive), the purchaser will be entitled to reject the said goods/ stores/ articles or

such portion thereof as may be discovered not to conform to the said description and

quality, on such rejection the goods/articles/ stores will be at the seller’s risk and all

the provisions relating to rejection of goods etc., shall apply. The tenderer shall if so

called upon to do, replace the goods etc., or such portion thereof as is rejection by

Purchase Officer, otherwise the tenderer shall pay such damage as may arise by the

reason of the breach of the condition herein contained. Nothing herein contained

shall prejudice any other right of the Purchase Officer in that behalf under this

contract or otherwise.

e) In case of machinery and equipment also, (warranty as mentioned in clause (b)

above) the tenderer shall, during the warranty period, replace the parts if any and

remove any manufacturing defect if found during the above said period so as to

make machinery and equipment operative. The tenderer shall also replace

machinery and equipment in case it is found defective which cannot be put to

operation due to manufacturing defect, etc.

f) In case of machinery and equipment specified by the Purchase officer the tenderer

shall be responsible for carrying out annual maintenance and repairs on the terms

and conditions as may be agreed. The tenderer shall also be responsible to ensure

adequate storage of spare parts as given in the bid document. In case of change of

model he will give sufficient notice to the Purchase Officer who may like to purchase

spare parts from them to maintain the machinery and equipment in perfect condition.

g) The warranty of the equipment covered under one purchase order shall start from the

date of last successful installation of the items covered under the PO. However, if

delay of installation is more than a month’s time due to the firm’s own reasons, the

warranty shall start from the date of last successful installation of the items covered

under the PO. The firm, if facing any problem in installation, will immediately inform

RajCOMP Info Services Ltd. in writing to resolve the issue.

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h) The tenderer will rectify the faults/ replace the equipment supplied during the

warranty period as per the Service Levels given in Service level Agreement of the bid

document failing which the service provider will arrange temporary replacements. If it

becomes necessary to take out the machinery or equipment or its part, the tenderer

would provide similar or higher configuration item or as acceptable to the purchaser

as standby arrangement. The purchaser shall not make any payment towards this

arrangement or towards transportation of faulty item away from the user’s site.

i) The Purchaser shall give Notice to the Supplier stating the nature of any such defects

together with all available evidence thereof, promptly following the discovery thereof.

The Purchaser shall afford all reasonable opportunity for the Supplier to inspect such

defects.

j) Upon receipt of such Notice, the Supplier shall, within the period specified,

expeditiously repair or replace the defective supplies or parts thereof, at no cost to

the Purchaser.

k) If having been notified, the Supplier fails to remedy the defect within the period

specified, the Purchaser may proceed to take within a reasonable period such

remedial action as may be necessary, at the Supplier’s risk and expense and without

prejudice to any other rights which the Purchaser may have against the Supplier

under the Contract.

10. Patent Indemnity

a) The Supplier shall, subject to the Purchaser’s compliance with sub-clause (b) below,

indemnify and hold harmless the Purchaser and its employees and officers from and

against any and all suits, actions or administrative proceedings, claims, demands,

losses, damages, costs, and expenses of any nature, including attorney’s fees and

expenses, which the Purchaser may suffer as a result of any infringement or alleged

infringement of any patent, utility model, registered design, trademark, copyright, or

other intellectual property right registered or otherwise existing at the date of the

Contract by reason of:

i. the installation of the Goods by the Supplier or the use of the Goods in

the country where the Site is located; and

ii. the sale in any country of the products produced by the Goods.

Such indemnity shall not cover any use of the Goods or any part

thereof other than for the purpose indicated by or to be reasonably

inferred from the Contract, neither any infringement resulting from the

use of the Goods or any part thereof, or any products produced

thereby in association or combination with any other equipment, plant,

or materials not supplied by the Supplier, pursuant to the Contract

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b) If any proceedings are brought or any claim is made against the Purchaser arising

out of the matters referred to above, the Purchaser shall promptly give the Supplier a

notice thereof, and the Supplier may at its own expense and in the Purchaser’s name

conduct such proceedings or claim and any negotiations for the settlement of any

such proceedings or claim.

c) If the Supplier fails to notify the Purchaser within thirty (30) days after receipt of such

notice that it intends to conduct any such proceedings or claim, then the Purchaser

shall be free to conduct the same on its own behalf.

d) The Purchaser shall, at the Supplier’s request, afford all available assistance to the

Supplier in conducting such proceedings or claim, and shall be reimbursed by the

Supplier for all reasonable expenses incurred in so doing.

e) The Purchaser shall indemnify and hold harmless the Supplier and its employees,

officers, and Subcontractors from and against any and all suits, actions or

administrative proceedings, claims, demands, losses, damages, costs, and expenses

of any nature, including attorney’s fees and expenses, which the Supplier may suffer

as a result of any infringement or alleged infringement of any patent, utility model,

registered design, trademark, copyright, or other intellectual property right registered

or otherwise existing at the date of the Contract arising out of or in connection with

any design, data, drawing, specification, or other documents or materials provided or

designed by or on behalf of the Purchaser.

11. Extension in Delivery Period and Liquidated Damages (LD)

a) Except as provided under clause “Force Majeure”, if the Supplier/ Bidder fails to

deliver any or all of the Goods or perform the Related Services within the period

specified in the Contract, the Purchaser may without prejudice to all its other

remedies under the Contract, deduct from the Contract Price, as liquidated damages,

a sum equivalent to the percentage specified in the conditions of the Contract Price

for each week or part thereof of delay until actual delivery or performance, up to a

maximum deduction of the percentage specified in the bidding document and/ or

contract. Once the maximum is reached, the Purchaser may terminate the Contract

pursuant to clause “Termination”.

b) The time specified for delivery in the tender form shall be deemed to be the essence

of the contract and the successful tenderer shall arrange supplies within the specified

period.

c) Delivery and installation/ completion period may be extended with or without

liquidated damages if the delay in the supply of goods or service is on account of

hindrances beyond the control of the tenderer.

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d) The supplier/ selected bidder shall request in writing to the Purchaser giving reasons

for extending the delivery period of service if he finds himself unable to complete the

supply of goods or services within the stipulated delivery period or is unable to

maintain prorate progress in the supply of goods or service delivery. This request

shall be submitted as soon as a hindrance in delivery of goods and service occurs or

within 15 days from such occurrence but before expiry of stipulated period of

completion of delivery of goods and services after which such request shall not be

entertained.

e) The Purchaser shall examine the justification of causes of hindrance in the delivery of

goods or services and the period of delay occurred due to that and recommend the

competent authority on the period of extension which should be granted with or

without liquidated damages.

f) Normally, extension in delivery period of goods and services in following

circumstances may be considered without liquidated damages:

i. When delay has occurred due to delay in supply of drawings, designs, plans

etc. if the RISL was required to supply them to the supplier of goods or

service provider as per terms of the contract.

ii. When delay has occurred in supply of materials etc. if these were required to

be supplied to the supplier or service provider by the RISL as per terms of the

contract.

g) If the competent authority agrees to extend the delivery period/ schedule, an

amendment to the contract with suitable denial clauses and with or without liquidated

damages, as the case may be, shall be issued. The amendment letter shall mention

that no extra price or additional cost for any reason, what so ever beyond the

contracted cost shall be paid for the delayed supply of goods or service.

h) It shall be at the discretion of the concerned authority to accept or not to accept the

supply of goods and/ or services rendered by the contractor after the expiry of the

stipulated delivery period, if no formal extension in delivery period has been applied

and granted. The competent authority shall have right to cancel the contract with

respect to undelivered goods and/ or service.

i) If RISL is in need of the good and/ or service rendered after expiry of the stipulated

delivery period, it may accept the services and issue a letter of extension in delivery

period with usual liquidated damages and denial clauses to regularize the

transaction.

j) In case of extension in the delivery of services and/ or installation/ completion period

is granted with full liquidated damages, the recovery shall be made on the basis of

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following percentages of value of goods and/ or service which the supplier/ selected

has failed to supply or complete : -

No.

Condition

LD %

Delay up to one fourth period of the prescribed period of delivery,

successful installation and completion of work

2.5 %

1.

2.

Delay exceeding one fourth but not exceeding half of the prescribed

period of delivery, successful installation and completion of work 5.0 %

3.

Delay exceeding half but not exceeding three fourth of the prescribed

period of delivery, successful installation and completion of work

7.5 %

4.

Delay exceeding three fourth of the prescribed period of delivery,

successful installation and completion of work

10.0 %

• Fraction of a day in reckoning period of delay in supplies, successful installation

and completion of work shall be eliminated if it is less than half a day.

• The maximum amount of liquidated damages shall be 10%.

12. Terms of Payment

a) The Supplier’s/ Bidder’s request for payment shall be made to the Purchaser in

writing, accompanied by invoices describing, as appropriate, the goods delivered and

related services performed, and by the documents submitted pursuant to general

conditions of the contract and upon fulfilment of all the obligations stipulated in the

awarded Contract.

b) Payments shall be made promptly by the Purchaser as per the quoted rates and after

submission of an invoice (in triplicate) and relevant deliverables for payment by the

Supplier/ Bidder, and the Purchaser has accepted it. However, any delay in payment

will not entitle the contractor for any compensation or form ground for extension in

delivery period without liquidated damages.

c) The currency or currencies in which payments shall be made to the Supplier under

this Contract shall be Indian Rupees (INR) only.

d) All remittance charges will be borne by the bidder.

e) Payment in case of those goods/ products which need testing shall be made only

when such tests have been carried out, test results received conforming to the

prescribed specification.

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f) Payment schedule for the bid will be as per details given below:

Payable Fee/ Milestone Deliverables Timelines

100% of total value/

Delivery and Installation

Item Delivery and Installation

Report

30 days from the date

of PO.

Note: Remittance charge on payment made shall be borne by the tenderer.

13. Authenticity of Equipment

a) If during the contract period, the said services be discovered counterfeit/ unauthentic

or not to conform to the description and quality aforesaid, the purchaser will be

entitled to reject the said goods/services or such portion thereof.

b) Services accepted by the purchaser in terms of the contract shall in no way dilute

purchaser’s right to reject the same later, if found deficient in terms of the this clause

of the contract.

14. Limitation of Liability: Except in cases of gross negligence or willful misconduct: -

a) neither party shall be liable to the other party for any indirect or consequential loss or

damage, loss of use, loss of production, or loss of profits or interest costs, provided

that this exclusion shall not apply to any obligation of the Supplier to pay liquidated

damages to the Purchaser; and

b) the aggregate liability of the Supplier to the Purchaser, whether under the Contract,

in tort, or otherwise, shall not exceed the amount specified in the Contract, provided

that this limitation shall not apply to the cost of repairing or replacing defective

equipment, or to any obligation of the Supplier to indemnify the Purchaser with

respect to patent infringement.

15. Change in Laws & Regulations

Unless otherwise specified in the Contract, if after the date of the Invitation for Bids,

any law, regulation, ordinance, order or bylaw having the force of law is enacted,

promulgated, abrogated, or changed in Rajasthan/ India, where the Site is located

(which shall be deemed to include any change in interpretation or application by the

competent authorities) that subsequently affects the Delivery Date and/ or the

Contract Price, then such Delivery Date and/ or Contract Price shall be

correspondingly increased or decreased, to the extent that the Supplier has thereby

been affected in the performance of any of its obligations under the Contract.

Notwithstanding the foregoing, such additional or reduced cost shall not be

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separately paid or credited if the same has already been accounted for in the price

adjustment provisions where applicable, in accordance with Clause “Contract Price”.

16. Force Majeure

a) The Supplier/ Selected Bidder shall not be liable for forfeiture of its Performance

Security deposit, liquidated damages, or termination for default if and to the extent

that its delay in performance or other failure to perform its obligations under the

Contract is the result of an event of Force Majeure.

b) For purposes of this Clause, “Force Majeure” means an event or situation beyond the

control of the Supplier/ Selected Bidder that is not foreseeable, is unavoidable, and

its origin is not due to negligence or lack of care on the part of the Supplier/ Selected

Bidder. Such events may include, but not be limited to, acts of the Purchaser in its

sovereign capacity, wars or revolutions, fires, floods, epidemics, quarantine

restrictions, and freight embargoes.

c) If a Force Majeure situation arises, the supplier/ Selected Bidder shall promptly notify

RISL in writing of such conditions and cause thereof within 15 days of occurrence of

such event. Unless otherwise directed by RISL, the supplier/ Selected Bidder shall

continue to perform its obligations under the contract as far as reasonably practical.

d) If the performance in whole or part or any obligation under the contract is prevented

or delayed by any reason of Force Majeure for a period exceeding 60 days, either

party at its option may terminate the contract without any financial repercussion on

either side.

e) In case a Force Majeure situation occurs with the RISL, RISL may take the case with

the contractor on similar lines.

17. Change Orders and Contract Amendments

a) The Purchaser may at any time order the Supplier/ Selected Bidder through Notice in

accordance with clause “Notices” above, to make changes within the general scope

of the Contract in any one or more of the following: -

i. drawings, designs, or specifications, where Goods to be furnished under the

Contract are to be specifically manufactured for the Purchaser;

ii. the method of shipment or packing;

iii. the place of delivery; and

iv. the Related Services to be provided by the Supplier/ Selected Bidder.

b) If any such change causes an increase or decrease in the cost of, or the time

required for, the Supplier’s/ Selected Bidder’s performance of any provisions under

the Contract, an equitable adjustment shall be made in the Contract Price or in the

Delivery and Completion Schedule, or both, and the Contract shall accordingly

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should be amended. Any claims by the Supplier/ Selected Bidder for adjustment

under this clause must be asserted within thirty (30) days from the date of the

Supplier’s/ Selected Bidder’s receipt of the Purchaser’s change order.

c) Prices to be charged by the Supplier/ Selected Bidder for any Related Services that

might be needed but which were not included in the Contract shall be agreed upon in

advance by the parties and shall not exceed the prevailing rates charged to other

parties by the Supplier/ Selected Bidder for similar services.

18. Termination

a) Termination for Default

i. The tender sanctioning authority of RISL may, without prejudice to any other

remedy for breach of contract, by a written notice of default of at least 30 days

sent to the supplier / Selected Bidder, terminate the contract in whole or in part: -

a. If the supplier / Selected Bidder fails to deliver any or all quantities of the

service within the time period specified in the contract, or any extension

thereof granted by RISL; or

b. If the supplier / Selected Bidder fails to perform any other obligation under the

contract within the specified period of delivery of service or any extension

granted thereof; or

c. If the supplier / Selected Bidder, in the judgment of the Procuring Authority

has engaged in corrupt, fraudulent, collusive, or coercive practices in

competing for or in executing the contract.

d. If the supplier / Selected Bidder commits breach of any condition of the

contract.

ii. If RISL terminates the contract in whole or in part.

a. Amount of performance security deposit may be forfeited.

b. Before cancelling a contract and taking further action, advice of senior most

finance person available in the office and of legal adviser or legal assistant

posted in the office, if there is one, may be obtained.

b) Termination for Insolvency: RISL may at any time terminate the Contract by giving a

written Notice of at least 30 days to the supplier / Selected Bidder if the supplier /

Selected Bidder becomes bankrupt or otherwise insolvent. In such event, termination

will be without compensation to the supplier / Selected Bidder, provided that such

termination will not prejudice or affect any right of action or remedy that has accrued

or will accrue thereafter to RISL.

c) Termination for Convenience

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i. RISL, by Notice sent to the Supplier, may terminate the Contract, in whole or in

part, at any time for its convenience. The Notice of termination shall specify that

termination is for the Purchaser’s convenience, the extent to which performance

of the Supplier under the Contract is terminated, and the date upon which such

termination becomes effective.

ii. Depending on merits of the case the contractor may be appropriately

compensated on mutually agreed terms for the loss incurred by the contract if any

due to such termination.

iii. The Goods that are complete and ready for shipment within twenty-eight (28)

days after the Supplier’s receipt of the Notice of termination shall be accepted by

the Purchaser at the Contract terms and prices. For the remaining Goods, the

Purchaser may elect:

1. To have any portion completed and delivered at the Contract

terms and prices; and/or

2. To cancel the remainder and pay to the Supplier/ selected

bidder an agreed amount for partially completed Goods and

Related Services and for materials and parts previously

procured by the supplier / selected bidder.

19. Settlement of Disputes

a) General: If any dispute arises between the supplier/ selected bidder and RISL during

the execution of a contract that it should be amicably settled by mutual discussions.

However, if the dispute is not settled by mutual discussions, a written representation

will be obtained from the supplier/ selected bidder on the points of dispute. The

representation so received shall be examined by the concerned Procurement

Committee which sanctioned the tender. The Procurement Committee may take legal

advice of a counsel and then examine the representation. The supplier / selected

bidder will also be given an opportunity of being heard. The Committee will take a

decision on the representation and convey it in writing to the supplier / selected

bidder.

b) Standing Committee for Settlement of Disputes: If If a question, difference or

objection arises in connection with or out of the contract agreement or the meaning of

operation of any part, thereof or the rights, duties or liabilities of either party have not

been settled by mutual discussions or the decision of tender sanctioning

Procurement Committee, it shall be referred to the empowered standing committee

for decision, if the amount of the claim is more than Rs. 50,000/-. The standing

committee shall consist of following members:

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Chairman of BoD of RISL :Chairman

Secretary, Do IT&C or his nominee, not below the rank of Deputy Secretary :Member

Managing Director, RISL :Member

Director (Technical)/ Executive Director, RISL :Member

Director (Finance), RISL :Member

A Legal Expert to be nominated by the Chairman :Member

c) Procedure for reference to the Standing Committee: The supplier / selected

bidder shall present his representation to the Managing Director, RISL along with a

fee equal to two percent of the amount of dispute, not exceeding Rupees One lakh,

within one month from the date of communication of decision of the tender

sanctioning Procurement Committee. The officer-in-charge of the project who was

responsible for taking delivery of the goods and services from the supplier / selected

bidder shall prepare a reply of representation and shall represent the RISL’s stand

before the standing committee. From the side of the supplier / selected bidder, the

claim case may be presented by himself or through a lawyer. After hearing both the

parties, the standing committee shall announce its decision which shall be final and

binding both on the supplier / selected bidder and RISL. The standing committee, if it

so decides, may refer the matter to the Board of Directors of RISL for further

decision.

d) Legal Jurisdiction: All legal proceedings arising out of any dispute between both the

parties regarding a contract shall be settled by a competent court having jurisdiction

over the place.

B. Special Conditions of the Bid

20. Service Level Agreements

a) Working Days:

For delay during execution and maintenance period the applicable penalties are as

given below:

• Service Level for repair of faulty equipment– Any hardware which fails/ stops

working/ behaves abruptly during operations should be repaired within 24 hrs

of complaint logging

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• Items under warranty would not be allowed to be taken outside the place of

installation. All warranties would have to be provided on-site. If in case, the

item is required to be taken outside then SI shall provide stand by equipment

of similar or higher configuration.

b) Penalty for Non achievement of SLA Requirement:

Penalty for delayed repair of supplied hardware which fails or stops working during

operations, if not repaired within 24 hours of lodging of complaint, a penalty @

Rs.100 per day shall be levied.

Please Note – Maximum applicable penalties shall not reach 10% of the total cost of

hardware and in case this happens, purchaser may terminate the contract including

the forfeiture of the performance security deposit

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ANNEXURE-1 - COVERING LETTER OF THE BID

(To be submitted on the Company Letter head of the Tenderer, sealed and signed)

(ON THE LETTER HEAD OF THE TENDERER)

We, M/s ................................................................................................... hereinafter called as

“Tenderer” complete address .............................................................................................

................................................... hereby declare in favor of the Managing Director, RajCOMP

Info Services Ltd., Jaipur, Hereinafter called as the “Tendering Authority/ Purchaser” and agree to

abide by the following:

1. We shall give benefit of any price reduction found by the time of placing the supply order.

2. We agree to accept partial order if it is placed.

3. We have quoted rates of items for warranty as per clause 31 of Chapter 5.

4. In case the item quoted is imported, direct shipment of the entire machine/ item including

add-ons from OEM, is ensured & would be provided.

5. We have not quoted any equipment that is not likely to be declared end of sale within next

one year from the date of commissioning. If any equipment is found declared end of sale than we

will replace all such equipment with latest one and equivalent configuration without any financial

obligation to Purchaser.

6. We agree to perform the work as per Scope of Work mentioned in Chapter 3.

7. The above document is executed on ___/___/2016 at (place) ________ and we accept that if

anything out of the above information is found wrong, our tender shall be liable for rejection.

Name of Person: _______________________________________________________

Complete Address: _______________________________________________________

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ANNEXURE-2 - PRE- BID QUERIES FORMAT

[Reference No. ]

Name of the Company/Firm:

Name of Person(s) Representing the Company/ Firm:

Name of Person Designation Email-ID(s) Tel. Nos. & Fax Nos.

Company/Firm Contacts:

Contact Person(s) Address for

Correspondence

Email-ID(s) Tel. Nos. & Fax Nos.

Query / Clarification Sought:

Sl.No. RFP

Page No.

RFP

clause

No.

Clause Details Query/ Suggestion/

Clarification

Note: - Queries must be strictly submitted only in the prescribed format (.XLS/ .XLSX/

.ODF/.doc/.docx). Queries not submitted in the prescribed format will not be considered/

responded at all by the tendering authority

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ANNEXURE-3 - TENDER FORM

[Reference No. ]

1) Addressed to:

Name of the Tendering Authority Managing Director

Address RajCOMP Info Services Limited (RISL)

C-Block, Ist Floor, Yojana Bhawan, Tilak Marg,

Jaipur (Rajasthan) – 302005

Telephone 5101313, 2229394

Tele Fax 0141-2228701

2)

Email

Firm Details:

Name of Firm

Name of Contact Person with

Designation

Registered Office Address

Address of the Firm

Year of Establishment

Type of Firm Public Private Partnership Proprietary

Put Tick( √ ) mark Limited Limited

Telephone Number(s)

Email Address/ Web Site Email: Web-Site:

Fax No.

Mobile Number Mobile:

Certification/Accreditation/Affiliation,

if Any

a) The requisite tender fee amounting to Rs. ________/- (Rupees <in words>) has been

deposited vide receipt no. _______ dated ___________.

b) The requisite EMD amounting to Rs. ________/- (Rupees <in words>) has been

deposited vide Banker’s Cheque/ DD No. ___________ dated ___________.

c) We agree to abide by all the terms and conditions mentioned in this form issued by

the Empanelment Authority and also the further conditions of the said notice given in

the attached sheets (all the pages of which have been signed by us in token of

acceptance of the terms mentioned therein along with stamp of the firm).

Date:

Contact Person: ________________________

Name & Seal of the firm: ________________________

Authorized Signatory: ___________________________

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ANNEXURE-4- BIDDER’S AUTHORIZATION CERTIFICATE

To,

Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, Tilak Marg,

C-Scheme, Jaipur (Rajasthan)

[Reference No. ]

I/ We <Name/ Designation> hereby declare/ certify that <Name/ Designation> is hereby

authorized to sign relevant documents on behalf of the company/ firm in dealing with Tender/

NIB reference No. ______________________ dated _________. He/ She is also authorized

to attend meetings & submit technical & commercial information/ clarifications as may be

required by you in the course of processing the Bid. For the purpose of validation, his/ her

verified signatures are as under.

Thanking you,

Name of the Bidder: - Verified Signature:

Authorised Signatory: -

Seal of the Organization: -

Date:

Place:

Please attach the board resolution / valid power of attorney in favour of person

signing this authorizing letter.

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ANNEXURE-5 - SELF-DECLARATION – NO BLACKLISTING

To,

Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, Tilak Marg,

C-Scheme, Jaipur (Rajasthan)

In response to the NIB Ref. No. _____________________________ dated ___________ for

{Project Title}, as an Owner/ Partner/ Director/ Auth. Sign. Of

____________________________________, I/ We hereby declare that presently our

Company/ firm _________________, at the time of bidding: -

a. possess the necessary professional, technical, financial and managerial resources and

competence required by the Bidding Document issued by the Procuring Entity;

b. have fulfilled my/ our obligation to pay such of the taxes payable to the Union and the

State Government or any local authority as specified in the Bidding Document;

c. is having unblemished record and is not declared ineligible for corrupt & fraudulent

practices either indefinitely or for a particular period of time by any State/ Central

government/ PSU/ UT.

d. does not have any previous transgressions with any entity in India or any other country

during the last three years

e. does not have any debarment by any other procuring entity

f. is not insolvent in receivership, bankrupt or being wound up, not have its affairs

administered by a court or a judicial officer, not have its business activities suspended

and is not the subject of legal proceedings for any of the foregoing reasons;

g. does not have, and our directors and officers not have been convicted of any criminal

offence related to their professional conduct or the making of false statements or

misrepresentations as to their qualifications to enter into a procurement contract within a

period of three years preceding the commencement of the procurement process, or not

have been otherwise disqualified pursuant to debarment proceedings;

h. does not have a conflict of interest as mentioned in the bidding document which

materially affects the fair competition.

i. will comply with the code of integrity as specified in the bidding document.

If this declaration is found to be incorrect then without prejudice to any other action that may

be taken as per the provisions of the applicable Act and Rules thereto prescribed by GoR,

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my/ our security may be forfeited in full and our bid, to the extent accepted, may be

cancelled

Thanking you,

Name of the Bidder: -

Authorised Signatory: -

Seal of the Organization: -

Date:

Place:

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ANNEXURE-6- CERTIFICATE OF CONFORMITY/ NO

DEVIATION

To,

Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, Tilak Marg,

C-Scheme, Jaipur (Rajasthan)

[Reference No. ]

CERTIFICATE

This is to certify that, the specifications of Software which I/ We have mentioned in the

Technical bid, and which I/ We shall supply if I/ We am/ are awarded with the work, are in

conformity with the specifications of the bidding document and that there are no deviations of

any kind from the requirement specifications.

Also, I/ we have thoroughly read the tender/ bidding document and by signing this certificate,

we hereby submit our token of acceptance to all the tender terms & conditions of the bidding

document

without any deviations.

I/ We also certify that the price I/ we have quoted is inclusive of all the cost factors involved

in the end-to-end implementation and execution of the project, to meet the desired

Standards set out in the Tender/ bidding Document.

Thanking you,

Name of the Bidder: -

Authorised Signatory: -

Seal of the Organization: -

Date:

Place:

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ANNEXURE-7 - FINANCIAL BID FORMAT

(To be filled by the bidder in on a cover letter on his Letter head)

To,

The Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, Tilak Marg,

C-Scheme, Jaipur-302016 (Raj.)

[Reference No. ]

Sir,

We, the undersigned bidder, Having read & examined in detail, the Bidding Document, the

receipt of which is hereby duly acknowledged, I/ we, the undersigned, offer to work as

“System Integrator/ Implementing Agency/ Selected Bidder” as per the defined Scope of the

work, Requirement specifications, Service Level Standards & in conformity with the said

bidding document for the same. We hereby offer our best price as per the details below and

would be valid as per the details mentioned in the NIT.

I/ We undertake that the prices are in conformity with the specifications/ requirements

prescribed. The price quoted is inclusive of all cost likely to be incurred for executing this

work. The prices are inclusive of all type of govt. taxes/ duties as asked in the financial bid

I/ We undertake, if our bid is accepted, to deliver the goods and services in accordance with

the requirements of RISL mentioned in the bidding document.

I/ We hereby declare that, in case, the contract is awarded to us, we will submit the

performance security for the due performance of contract and in the form prescribed by

RISL.

I/ We agree to abide by this bid for a period of days specified in NIT, after the last date fixed

for bid submission and it shall remain binding upon us and may be accepted at any time

before the expiry of that period.

Until a formal contract is prepared and executed, this bid, together with your written

acceptance thereof and your notification of award shall constitute a binding Contract

between us.

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I/ We hereby declare that our bid is made in good faith, without collusion or fraud and the

information contained in the bid is true and correct to the best of our knowledge and belief.

We understand that you are not bound to accept the lowest or any bid you may receive.

We agree to all the terms & conditions as mentioned in the bidding document and submit

that we have not submitted any deviations in this regard.

Date:

Authorized Signatory:

Seal of the Organization:

Name:

Designation:

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ANNEXURE-8: BANK GUARANTEE FORMAT

BANK GUARANTEE FORMAT – PERFORMANCE SECURITY (PBG)

(To be stamped in accordance with Stamp Act and on a Stamp Paper purchased from

Rajasthan State only and to be issued by a Nationalized/ Scheduled bank having its branch

at Jaipur and payable at par at Jaipur, Rajasthan)

To,

The Managing Director,

RajCOMP Info Services Limited (RISL),

First Floor, Yojana Bhawan, C-Block, Tilak Marg, C-Scheme, Jaipur-302005 (Raj).

1. In consideration of the RajCOMP Info Services Limited (hereinafter called "RISL") having

agreed to exempt M/s ..........................(hereinafter called "the said Contractor(s)" from

the demand, under the terms and conditions of an Agreement

No..................................dated .....................made between the RISL through

…………………… and .......................(Contractor) for the work .................(hereinafter

called "the said Agreement") of Security Deposit for the due fulfilment by the said

Contractor (s) of the terms and conditions contained in the said Agreement, on

production of a Bank Guarantee for Rs...................(rupees

........................................only), we ...................(indicate the name of the Bank),

(hereinafter referred to as "the Bank") at the request of ..................Contractor(s) do

hereby undertake to pay to the RISL an amount not exceeding

Rs...................(Rupees..................................only) on demand.

2. We................. (Indicate the name of Bank), do hereby undertake to pay Rs....................

(Rupees............................only), the amounts due and payable under this guarantee

without any demur or delay, merely on a demand from the RISL. Any such demand

made on the bank by the RISL shall be conclusive as regards the amount due and

payable by the Bank under this guarantee. The Bank Guarantee shall be completely at

the disposal of the RISL and We....................... (Indicate the name of Bank), bound

ourselves with all directions given by RISL regarding this Bank Guarantee. However, our

liability under this guarantee shall be restricted to an amount not exceeding

Rs...................... (Rupees....................only).

3. We.......................(indicate the name of Bank), undertake to pay to the RISL any money

so demanded notwithstanding any dispute or disputes raised by the contractor(s) in any

suit or proceeding pending before any Court or Tribunal or Arbitrator etc. relating thereto,

our liability under these presents being absolute, unequivocal and unconditional.

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4. We.....................(indicate the name of Bank) further agree that the performance

guarantee herein contained shall remain in full force and effective up to <DATE> and

that it shall continue to be enforceable for above specified period till all the dues of RISL

under or by virtue of the said Agreement have been fully paid and its claims satisfied or

discharged or till the RISL certifies that the terms and conditions of the said Agreement

have been fully and properly carried out by the said Contractor(s) and accordingly

discharges this guarantee.

5. We ...........................(indicate the name of Bank) further agree with the RISL that the

RISL shall have the fullest liberty without our consent and without affecting in any

manner our obligations hereunder to vary any of the terms and conditions of the said

Agreement or to extend time of performance by the said Contractor(s) from time to time

or to postpone for any time or from time to time any of the powers exercisable by the

RISL against the said Contractor(s) and to forbear or enforce any of the terms and

conditions relating to the said Agreement and we shall not be relieved from our liability

by reason of any such variation, or extension being granted to the said Contractor(s) or

for any forbearance, act or omission on the part of the RISL or any indulgence by the

RISL to the said Contractor(s) or by any such matter or thing whatsoever which would

but for this provision, have effect of so relieving us.

6. The liability of us ............................. (indicate the name of Bank), under this guarantee

will not be discharged due to the change in the constitution of the Bank or the

contractor(s).

7. We .............................. (indicate the name of Bank), lastly undertake not to revoke this

guarantee except with the previous consent of the RISL in writing.

8. This performance Guarantee shall remain valid and in full effect, until it is decided to be

discharged by the RISL. Notwithstanding anything mentioned above, our liability against

this guarantee is restricted to Rs........................... (Rupees..............................only).

9. It shall not be necessary for the RISL to proceed against the contractor before

proceeding against the Bank and the guarantee herein contained shall be enforceable

against the Bank notwithstanding any security which the RISL may have obtained or

obtain from the contractor.

10. We .............................. (indicate the name of Bank) verify that we have a branch at

Jaipur. We undertake that this Bank Guarantee shall be payable at any of its branch at

Jaipur. If the last day of expiry of Bank Guarantee happens to be a holiday of the Bank,

the Bank Guarantee shall expire on the close of the next working day.

11. We hereby confirm that we have the power(s) to issue this guarantee in your favor under

the memorandum and articles of Association/constitution of our bank and the

undersigned is/are the recipient of authority by express delegation of power(s) and

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has/have full power(s) to execute this guarantee for the power of attorney issued by the

bank.

Dated..........................day of....................For and on behalf of the <Bank> (indicate the

Bank)

Signature

(Name & Designation)

Bank's Seal

The above performance Guarantee is accepted by the RISL

For and on behalf of the RISL

Signature

(Name & Designation)

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ANNEXURE-9 - DRAFT AGREEMENT FORMAT

This Agreement for Rate Contract is made and entered into on this ______day of ________, 2013 by

and between RajCOMP Info Services Limited (RISL), having its head office at First Floor, Yojana

Bhawan, Tilak Marg, C-Scheme, Jaipur-302005, Rajasthan (herein after referred to as Purchaser/

RISL) which term or expression, unless excluded by or repugnant to the subject or context, shall

include his successors in office and assignees on ONE PART

And

M/s__________________, a firm registered under the ....................Act, with its registered office at

_____________________ (herein after referred as the “Successful Bidder/ Supplier”) which term or

expression, unless excluded by or repugnant to the subject or context, shall include his successors in

office and assignees on the OTHER PART.

Whereas,

Purchaser is desirous of appointing an agency for <project title> as per the Scope of Work and Terms

and Conditions as set forth in the RFP document dated _________ of <NIT No _________________>.

And whereas

Successful Bidder/ Supplier represents that it has the necessary experience for carrying out the

overall work as referred to herein and has submitted a bid and subsequent clarifications for

providing the required services against said NIT and RFP document issued in this regard, in

accordance with the terms and conditions set forth herein and any other reasonable requirements

of the Purchaser from time to time.

And whereas

Purchaser has accepted the bid of Successful Bidder/ Supplier and has placed the Letter of Rate

Contract having Reference No. __________________ dated _______, on which Successful Bidder/

Supplier has given their acceptance vide their Letter No._____________ dated ____________.

And whereas

Successful Bidder/ Supplier has deposited a sum of Rs. ________________/- (Rupees

_________________) in the form of __________________ ref no. _________________ dated

______________ of ____________ Bank and valid up to _____________ as security deposit (SD) for

the due performance of the rate contract.

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Now it is hereby agreed to by and between both the parties as under:

1. The NIT Ref. No. ____________________________ dated ___________ and RFP document

dated _________ issued by RISL along with its enclosures/ annexures, wherever applicable, are

deemed to be taken as part of this rate contract and are binding on both the parties executing

this rate contract.

2. This Agreement for Rate Contract shall remain valid for all the work orders to be issued to

Successful Bidder/ Supplier ______________ during the entire period of this Rate Contract.

3. In consideration of the payment to be made by RISL to Successful Bidder/ Supplier at the rates

set forth in the Letter of Rate Contract Reference No. __________________ dated _______,will

duly supply and install the said articles set forth in all the work orders to be issued during the

period of rate contract thereof and provide comprehensive warranty and support services in the

manner set forth in the RFP, along with its enclosures/ annexures and Technical Bid along with

subsequent clarifications submitted by Successful Bidder/ Supplier.

4. The RISL do hereby agree that if Successful Bidder/ Supplier shall duly supply & install the said

articles and provide related services in the manner aforesaid observe and keep the said terms

and conditions of the RFP and Contract, the RISL will pay or cause to be paid to Successful

Bidder/ Supplier, at the time and the manner set forth in the said conditions of the RFP, the

amount payable for each and every project milestone & deliverable. The mode of Payment will

be as specified in the RFP document.

5. The timelines for the prescribed Scope of Work, requirement of services and deployment of

technical resources shall be effected from the date of issue of various work orders to be issued

to Successful Bidder/ Supplier and completed by Successful Bidder/ Supplier within the period as

specified in the work order to be issued to Successful Bidder/ Supplier during the period of rate

contract.

6. In case of extension in the delivery and/ or installation period/ completion period with liquidated

damages, the recovery shall be made on the basis of following percentages of value of stores/

works which M/s______________ has failed to supply or complete the work:-

a) Delay up to one fourth period of the prescribed delivery period, successful

installation & completion of work

2.5%

b) Delay exceeding one fourth but not exceeding half of the prescribed

delivery period, successful installation & completion of work.

5.0%

c) Delay exceeding half but not exceeding three fourth of the prescribed

delivery period, successful installation & completion of work.

7.5%

d) Delay exceeding three fourth of the prescribed delivery period, successful

installation & completion of work.

10.0%

Note:

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i. Fraction of a day in reckoning period of delay in supplies/ warranty services shall be

eliminated if it is less than half a day.

ii. The maximum amount of agreed liquidated damages shall be 10%.

iii. If M/s____________ requires an extension of time in completion of contractual supply on

account of occurrence of any hindrances, he shall apply in writing to the authority which

had placed the work order, for the same immediately on occurrence of the hindrance but

not after the stipulated date of completion of supply.

iv. Delivery period may be extended with or without liquidated damages if the delay in the

supply of goods in on account of hindrances beyond the control of M/s______________.

7. All disputes arising out of this agreement and all questions relating to the interpretation of this

agreement shall be decided as per the procedure mentioned in the RFP document.

In witness whereof the parties have caused this contract to be executed by their Authorized

Signatories on this _____day of _______________, 2016.

Signed By: Signed By:

( )

Designation:,

Company:

Managing Director, RISL

In the presence of:

In the presence of:

( )

Designation:

Company:

( )

Designation:

Department of IT&C, Govt. of Rajasthan

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( )

Designation:

Company:

( )

Designation:

Department of IT&C, Govt. of Rajasthan

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ANNEXURE-10: MEMORANDUM OF APPEAL UNDER THE RTPP

ACT, 2012

Appeal No ………of ……………

Before the ………………………… (First/ Second Appellate Authority)

• Particulars of appellant:

• Name of the appellant: <please specify>

• Official address, if any: <please specify>

• Residential address: <please specify>

• Name and address of the respondent(s):

• <please specify>

• <please specify>

• <please specify>

• Number and date of the order appealed against and name and designation of the officer/

authority who passed the order (enclose copy), or a statement of a decision, action or

omission of the procuring entity in contravention to the provisions of the Act by which the

appellant is aggrieved: <please specify>

• If the Appellant proposes to be represented by a representative, the name and postal

address of the representative: <please specify>

• Number of affidavits and documents enclosed with the appeal: <please specify>

• Grounds of appeal (supported by an affidavit): <please specify>

• Prayer: <please specify>

Place …………………………………….

Date ……………………………………

Appellant's Signature

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ANNEXURE-11: TECHNICAL SPECIFICATIONS

S No SPECIFICATION DESCRIPTION

1. Screen Size/type Minimum 84”

2. Brightness 500 cd/m2

3. Input Ports HDMI(2), DVI-D(1), Display Port(1), USB(min 2 ports),

RGB(1), Composite(1), RS232C(1), RJ45(1)

4. Sound/Speakers 20 W (10W X2) or above

5. Resolution 3840 X 2160 or above

6. Electrical Rating 110-240 V AC 50-60 Hz (Standard as per Indian conditions)

7. Contrast Ratio 1,400: 1

8. Viewing Angle 178/178 degrees

9. Onsite Warranty 3 Years