request for proposal (rfp) information sessions for family caregiver support program & community...
TRANSCRIPT
Request for Proposal (RFP) Information Sessions
for Family Caregiver Support Program &
Community Living Connections – Aging & Disability Resource Network
February 3 and 11, 2015
John Okamoto, Interim Director | Ed Murray, Mayor | Hyeok Kim, Deputy Mayor | Kate Joncas, Deputy Mayor
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Summary
• Introductions• Review Timeline• Investment Areas & Funding Source• Area Agency on Aging• HSD’s Outcomes Framework: Results-Based Accountability• Agency Eligibility• Submission Deadline & Related Processes• Overview of Family Caregiver Support Program RFP• Overview of Community Living Connections – Aging and Disability
Resource Network RFP• Response Tips• Coordinator/Presenter: Angela Miyamoto
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Timeline
• Funding Opportunity Announcement Monday, January 26, 2015 HSD Funding Opportunities Web Page http://www.seattle.gov/humanservices/funding/ Seattle Daily Journal of Commerce HSD Blog website/Life Lines newsletter
• Information Sessions February 3 and 11, 2015
• Deadline for Final Questions FCSP: Tuesday, February 24, 2015, 12:00 p.m.CLC-ADRN: Tuesday, March 3, 2015, 12:00 p.m.
• Application Deadline FCSP: Wednesday, March 11, 2015, 12:00 p.m.CLC-ADRN: Wednesday, March 18, 2015, 12:00 p.m.
• Review & Rating Process March - April, 2015• Agency Notification April 30, 2015• Appeal Deadline (10 business days) May 14, 2015• Contract Start Date July 1, 2015
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Investment Area and Funding Source
• These RFPs are open and competitive funding processes.
• Approximately $1,652,162 is available through the State Family Caregiver and Older American’s Act for Family Caregiver Support Program services.
• Approximately $2,344,929 is available through the Senior Citizens Service Act, Older American’s Act, Title XIX and Seattle General Fund for Community Living Connections – Aging and Disability Resource Network services.
• Funding awards will be made for the period of July 1, 2015 – June 30, 2016
• Continued investment after the initial contract period will be contingent on successful performance and funding availability.
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Area Agency on Aging
• 13 AAAs in Washington State• Sponsored by the City of Seattle, United Way
and King County• Administered by the City of Seattle Human
Services Department, serves all of King County
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HSD’s Outcomes Framework: Results-Based Accountability
HSD has developed a strategy for results-based accountability and addressing disparities to ensure that the most critical human service needs are met by:– Defining the desired results for the department’s
investments;– Aligning the department’s resources to the
desired results; and– Monitoring the result progress to ensure return
on investment.
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HSD’s Outcomes Framework: Results-Based Accountability
The following service division goals and the results that would indicate success have been established based on identified community values.
HSD Service Division Goal Results
Youth and Family Empowerment
Children and youth are prepared for school and life
Children and youth achieve academic success Children and youth are healthy (physical, social, emotional) Youth effectively transition to adulthood Families are strong, healthy and stable
Community Support and Assistance
Our community is safe, stable and self-reliant
Individuals and families are safe and have healthy relationships Individuals and families are financially stable Individuals and families have stable housing Individuals and families have access to healthy food
Aging and Disability Services
Our community promotes healthy aging and lifestyle
Vulnerable adults have affordable, quality healthcare Vulnerable adults have their basic needs met Vulnerable adults improve or maintain their health (physical, social,
emotional) Vulnerable adults remain independent
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HSD’s Outcomes Framework: Results-Based Accountability
HSD’s Theory of Change ensures that data informs our investments – particularly around addressing disparities – and shows the logical link between the desired results, indicators of success, racial equity targets based on disparity data, strategies for achieving the desired results, and performance.
All investments resulting from HSD’s funding opportunities will align with the Theory of Change.
Whole Population
Data
Desired Results Indicators
Racial Disparity
Data
Racial Equity Target Strategy Performance
Measure
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HSD’s Outcomes Framework: Results-Based Accountability
HSD’s Theory of Change:
Whole population data
Condition of wellbeing for entire population
Achievement benchmark – how we know the “result” was achieved
Data depicting socioeconomic disparities and disproportionality between ethnic/racial populations
Stretch goal for reducing and/or impacting the racial equity disparity
Activities or interventions that align to the results and indicators, and are informed by best or promising practices, cultural competency and community engagement – what HSD is purchasing
What gets counted, demonstration of how well a program, agency or service is doing (quantity, quality, impact)
Whole Population
Data
Desired Results Indicators
Racial Disparity
Data
Racial Equity Target Strategy Performance
Measure
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Agency Eligibility
• Meet all licensing requirements• Nonprofit corporation - 501(C) (3) tax exempt status – In good standing
• Federal Tax ID number/employer identification number (EIN)
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Submission Deadline
• Submission deadline is:FCSP: Tuesday, March 11, 12:00 p.m.CLC-ADRN: Tuesday, March 18, 2015, 12:00 p.m.
• All applications must be received in person, by mail, or electronic submission by deadline.
• No faxed or e-mailed applications will be accepted.
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Methods of submission
• Applications can be mailed or hand delivered to:
• Applications can be submitted online at: http://web1.seattle.gov/hsd/rfi/index.aspx
Family Caregiver Support Program RFP Community Living Connections – Aging and Disability Resource Network RFP
Seattle Human Services DepartmentRFP Response – Family Caregiver Support ProgramAttn: Angela Miyamoto, RFP Coordinator700 Fifth Avenue, Suite 5800 (58th Floor)P.O. Box 34215Seattle, WA 98124-4215
Seattle Human Services DepartmentRFP Response – Community Living Connections – Aging and Disability Resource Network Attn: Angela Miyamoto, RFP Coordinator700 Fifth Avenue, Suite 5800 (58th Floor)P.O. Box 34215Seattle, WA 98124-4215
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HSD Online Submission System
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Review and Rating Process
• Minimum eligibility and application screen• Complete applications forwarded to the Review Committee• Incomplete applications or not meeting minimum eligibility
will not be forwarded• Appeal process on pg. 17 (FCSP) and pg. 18 (CLC-ADRN)• Post-notice appeal process on pg. 17 (FCSP) and pg. 18 (CLC-
ADRN)
Family Caregiver Support Program RFP
John Okamoto, Interim Director | Ed Murray, Mayor | Hyeok Kim, Deputy Mayor | Kate Joncas, Deputy Mayor
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Overview
• Theory of Change• Priority Communities and Client Eligibility• Service Components• TCARE®• Rating Guide• Application Components• Deadline
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Theory of Change
Desired Result
Indicator Racial Disparity Data Racial Equity Target Strategy Performance Measure
Vulnerable adults remain independent.
Rate of unpaid caregivers who intend to place their loved one in a long-term care facility.
American Indian, Alaskan Native, and Hispanic/Latino adults are 2 times more likely and African, African American, and Black adults are 1.5 times more likely to be in fair to poor health than are Asian and white non-Hispanic adults.
American Indian, Alaskan Native, and Hispanic/Latino caregivers receive FCSP services at least twice the rates of Asian and white non-Hispanic adults and African, African American, and Black caregivers receive FCSP services at least 1.5 the rates of Asian and white non-Hispanic adults.
• TCARE® screening, assessment and consultation
• Information and assistance
• Culturally and linguistically appropriate counseling
• Support groups• Skill training • Other activities including
culturally appropriate, population-specific activities
Additional strategies not part of this RFP:• Respite care
o Out of homeo In-home care
• Supplemental services• Housekeeping & Errands
• King County rate of TCARE® intention to place before and after one year of service
• % of caregivers with lower stress as measured in TCARE®
• # of caregivers receiving a TCARE® assessment and care plan
• % caregivers referred to services
• Provider survey for caregivers – stress reduction and better able to provide caregiving
• TCARE® quality assurance process through monitoring and assessments
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Priority Communities
• Priority communities (pg. 9)• Black/African/African-American caregivers • Latino/Hispanic caregivers • American Indian and Alaskan Native caregivers• Older adult caregivers age 60+:
– Residing in rural areas– Greatest economic need (income at or below federal poverty guidelines)– Greatest social need:
• Cultural, social, or geographic isolation, including isolation caused by racial, ethnic, and/or sexual orientation status
• Limited English Proficiency• Severe disabilities• Dementia and related disorders• Risk for institutional placement• Providing care to individuals with severe disabilities
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Client Eligibility
• An eligible client is an unpaid caregiver living in King County - spouse, partner, relative, or friend (age 18 and older) who is actively providing care to an adult (age 18 and older) with a functional disability.
• The caregiver may not receive financial compensation for providing care.
• The care receiver must not be receiving Medicaid-funded long term care services (eg, COPES, MPC, DDD waiver), live in a nursing facility or adult family home.
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Service Components
• *Information and Assistance• Counseling• Support Groups• Training/consultation• *TCARE® • *Outreach• Emergency Respite Coordination *Required services
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TCARE®
• TCARE® = Tailored Caregiver Assessment and Referral
• More services through TCARE® process• TCARE® certification for staff• TCARE® staff requirements
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TCARE®
• Updated link to state website:– Aging and Long-Term Support Administration – Stakeholders– Tailored Caregiver Assessment and Referral
(TCARE®)
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Updated TCARE® Link
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Rating Guidelines
Program Design 30%Capacity and Experience 30%Partnership and Collaboration 15%Equity, Cultural Responsiveness,
and Social Justice 15%Budget and Leveraging 10%
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Application Components
Applications must include: • A completed Application Cover Sheet • A completed Narrative Response• A completed Proposed Deliverables and Populations Served Worksheet • A completed Proposed Program Budget and Personnel Detailed form
Agency Information (see RFP Guidelines & Application for details): • Most recent financial audit or IRS Form 990• Financial statement from last fiscal year• Certificate of nonprofit status• Certificate of general liability insurance• If your agency has an approved indirect rate – copy of proof the rate is approved by an
appropriate federal agency or another entity• Current Board of Directors roster• Minutes from last 4 Board of Directors meetings• If you are proposing to provide any new (for your agency) services, start-up timeline for each
service.• If proposing a significant collaboration, signed letter of intent
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Application Deadline
Wednesday, March 11, 2015 at 12:00 p.m.
Community Living Connections – Aging and Disability Resource
Network RFP
John Okamoto, Interim Director | Ed Murray, Mayor | Hyeok Kim, Deputy Mayor | Kate Joncas, Deputy Mayor
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Overview
• Theory of Change• Priority Communities and Participant Eligibility• Service Components• Service Model• Other Regulations Applicable to Investment Area• Rating Guide• Application Components• Deadline
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Family Caregiver Support Program
Desired Result Indicator Racial Disparity Data Racial Equity Target Strategy Performance Measure
Vulnerable adults remain independent
Percent of Medicaid long term care recipients receiving home and community-based services instead of institutional care.
American Indian, Alaskan Native, and Hispanic/Latino adults are 2 times more likely and African, African American, and Black adults are 1.5 times more likely to be in fair to poor health than are Asian and white non-Hispanic adults.
American Indian, Alaskan Native, African, African American, Black, and Hispanic/Latino adults will have multiple ways to access culturally relevant community based support options.
A continuum model of “no wrong door” for adults with needs related to their ability to continue to live in the community including culturally and linguistically appropriate:• Information,
referral and awareness
• Options Counseling and Assistance
• Care Coordination
• Streamlined access to public benefits
• Number of individuals linked to needed services
• Number of individuals who receive person centered counseling
• Number of Options Counseling participants with completed action/goal oriented plan
• Number of care coordination participants with at least one completed goal
• Participant satisfaction surveys
• Percentage of Medicaid eligible individuals who enrolled in Medicaid services
• Development of a coordinated referral system
• Referrals to other providers in network
Theory of Change
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Priority Communities
• Priority communities (pg. 9)• Black/African/African-American older adults and people with disabilities• Latino/Hispanic older adults and people with disabilities• American Indian and Alaskan Native older adults and people with disabilities• Deaf and hard of hearing• Vision impaired• Older adults age 60+:
– Residing in rural areas– Greatest economic need (income at or below federal poverty guidelines)– Greatest social need:
• Cultural, social, or geographic isolation, including isolation caused by racial, ethnic, and/or sexual orientation status
• Limited English Proficiency• Severe disabilities• Dementia and related disorders• Risk for institutional placement• Providing care to individuals with severe disabilities
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Participant Eligibility
• Eligible participants are adults age 60+ and people with disabilities living in King County.
• Funding is designated for adults age 60+.• Other agency funding will be used to serve
people with disabilities under 60.
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Service Components
• Information and Assistance/Referral• Person-Centered Options Counseling• Care Coordination• *Outreach• Region Lead – North King County/Seattle– East King County– South King County
• Central Access Point *Required service
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Service Model
Central Access Point
Information &Assistance/
Referral
Region LeadNorth
King/Seattle
All Network Agencies
Region LeadEast King County
Region LeadSouth King
County
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Other Regulations Applicable to Investment Area
• Title XIX administrative claiming• Non-direct service staff expenses may not
exceed 30% of total grant funds requested• Include 25% of other resources in the budget• State data system CLC-GetCare
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Rating Guidelines
Program Design 30 pointsCapacity and Experience 25 pointsPartnership and Collaboration 20 pointsEquity, Cultural Responsiveness,
and Social Justice 15 pointsBudget and Leveraging 10 points
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Application Components
Applications must include: • A completed Application Cover Sheet • A completed Narrative Response• A completed Proposed Deliverables and Populations Served Worksheet • A completed Proposed Program Budget and Personnel Detailed form
Agency Information (see RFP Guidelines & Application for details): • Most recent financial audit or IRS Form 990• Financial statement from last fiscal year• Certificate of nonprofit status• Certificate of general liability insurance• If your agency has an approved indirect rate – copy of proof the rate is approved by an
appropriate federal agency or another entity• Current Board of Directors roster• Minutes from last 4 Board of Directors meetings• If you are proposing to provide any new (for your agency) services, start-up timeline for each
service.• If proposing a significant collaboration, signed letter of intent
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Application Deadline
Wednesday, March 18, 2015 at 12:00 p.m.
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Response Tips• Follow the required format defined in the Guidelines
• Be specific, detailed and concise
• Answer all questions and in the context of your proposed program(s)
• Highlight partnerships and collaborations and not duplicating services
• Have someone else read your application before submitting
• Submit an accurate budget; double check your numbers
• Use the application submission checklist
• Ensure enough time for application to get to HSD on time
• Clearly label all attachments
• E-mail Angela if you have any questions
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Questions and Answers
Questions and Answers from the information session will be posted online within the next five (5) business days at http://www.seattle.gov/humanservices/funding
Questions and Answers will be posted online regularly. Last day to submit questions:• FCSP: Tuesday, February 24, 2015, 12:00 p.m.• CLC-ADRN: Tuesday, March 3, 2015, 12:00 p.m.
