REQUEST FOR PROPOSAL

For

“Digital Skills Report and Awards”

IT-ITeS Sector Skills Council NASSCOM

Reference Number: SSC NASSCOM

001/May/2019

Issued by:

NASSCOM, Plot No - 7 to 10, Sector - 126, Noida - 201303, Uttar Pradesh

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Contents 1. ADMINISTRATIVE DETAILS ........................................................................................................................ 3

1.1. Confidentiality ......................................................................................................................................... 3

1.2. RFP procedure .......................................................................................................................................... 3

1.3. Schedule of Events .................................................................................................................................. 3

1.4. Abbreviations ........................................................................................................................................... 4

2. GENERAL INFORMATION ........................................................................................................................ 4

3. SCOPE of WORK ....................................................................................................................................... 5

3.1. Project deliverables ................................................................................................................................. 5

4. PROJECT METHODOLOGY AND REVIEW ............................................................................................... 7

4.1. Project Management and Methodology ............................................................................................... 7

4.2. Project Review and Reporting ................................................................................................................ 7

5. INSTRUCTIONS TO THE BIDDER.............................................................................................................. 7

5.1. Signing of Communication to the SSC NASSCOM / NASSCOM ........................................................... 7

5.2. Submission of Responses to SSC NASSCOM ......................................................................................... 7

5.3. Deadline for submission ......................................................................................................................... 7

6. RIGHTS OF SSC NASSCOM ....................................................................................................................... 8

6.1. SSC NASSCOM/NASSCOM’s right to modify submission deadline .................................................... 8

6.2. SSC NASSCOM’s right to terminate the process .................................................................................. 8

6.3. SSC NASSCOM Rights to accept / Reject any or all Proposals ............................................................ 8

7. PROPOSED METHODOLOGY ................................................................................................................... 8

7.1. Commercial Proposal .............................................................................................................................. 8

7.2. Language of the proposal ....................................................................................................................... 9

7.3. Proposal currencies ................................................................................................................................. 9

7.4. Period of validity of proposals ............................................................................................................... 9

7.5. Payment Terms and Conditions ............................................................................................................. 9

8. PROPOSAL SUBMISSION GUIDELINES ................................................................................................... 9

8.1. Technical & Commercial Proposal ......................................................................................................... 9

9. AWARD OF CONTRACT .......................................................................................................................... 10

9.1. Criteria for award of contract .............................................................................................................. 10

9.2. SSC NASSCOM’s right to vary requirements at time of award ......................................................... 10

9.3. Signing of the contract .......................................................................................................................... 10

9.4. Contract Finalization ............................................................................................................................. 11

10. Disclaimer ............................................................................................................................................... 11

11. Documents ............................................................................................................................................. 11

ANNEXURE A ................................................................................................................................................... 12

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1. ADMINISTRATIVE DETAILS

1.1. Confidentiality

All reports/frameworks designed and developed w.r.t. the Digital Skills Report and Awards and other outcomes as defined in this document will be the sole property/IP of IT-ITeS Sector Skills Council NASSCOM (SSC NASSCOM). Confidentiality of all deliverables will be maintained by the ‘Bidder’ concerned.

1.2. RFP procedure

a) Response delivery

Response is to be forwarded as soft copy via an email with mention of the ‘Reference Number: “SSC NASSCOM 001/May/2019” mentioned in the subject line of the email. Please refer to section 10 for details.

b) Contacts

Forward the filled in RFP response to:

NAME: Kshitiz Arora Email: kshitiz@nasscom.in Tel: +91-8882029023

For questions/queries regarding RFP details, contact: NAME: Reema Aswani Email: reema@nasscom.in Tel: +91-9999941069

c) Critical Information

Submission of the proposal in response to this RFP shall be deemed to have been done after careful study and examination of this document with full understanding of its terms, conditions and implications.

d) Contents of Solicited Documents

Proposal must address services for the requirement in toto. Proposals addressing only part of the requirement mentioned in the RFP will be rejected. Bidder is expected to examine all

corresponding instructions, forms, terms and specifications contained in the solicited documents. Failure to comply with these documents will be at the Bidder’s risk and may affect the evaluation of

the Proposal.

1.3. Schedule of Events

The following table provides a schedule of events relating to this RFP.

Event Target Date

RFP issued / published on the website 10th May 2019

Last date of submission of proposal with solicited documents 15th May 2019

Award of contract to the finalist by SSC NASSCOM 24th May 2019

Commencement of implementation of project post the signing of the ‘Agreement’

01st June 2019

Note: 1. The dates furnished above are subject to revision

2. This Document is not transferable

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1.4. Abbreviations

NSDC National Skills Development Corporation

SSC Sector Skills Council

SSC NASSCOM IT-ITeS Sector Skills Council NASSCOM

RFP Request for Proposal

2. GENERAL INFORMATION

IT-ITeS Sector Skills Council NASSCOM (SSC NASSCOM), the ‘Skills Standard Setting and

Assessment Body’ of the IT-BPM Industry, is the education & skill development initiative of NASSCOM;

works with its industry members and select academic and skill development institutions to help improve

the quality and quantity of the employable workforce available to this industry.

SSC NASSCOM, through this RFP, seeks to select partner/consultant (referred as Bidder in the rest of

the document) with relevant experience and capabilities for “Digital Skills Report and Awards”. This

Request for Proposal (RFP) contains the details regarding scope, eligibility for participation, evaluation

methodology, project timelines, terms & conditions and other relevant details.

Introduction

a) Overview of NSDC

National Skill Development Corporation (NSDC) has been instituted to address the compelling need

to strategize and operationalize a world-class skill development solution pertinent to the Indian

context, to effectively drive the speedy development of skills essential to sustain the country’s

growing economy, present and future. NSDC is a first-of-its-kind Public-Private Partnership (PPP)

model in India with a focus on skill development.

b) Introduction about Issuer

SSC NASSCOM, the skill standard setting body of the IT-BPM Industry, is the education & skill development initiative of NASSCOM. It is an integral part of NASSCOM but operates as a separate division established under the aegis NSDC, MSDE (Ministry of Skill development and

Entrepreneurship)

c) Vision:

Create a sustainable industry ready talent pipeline by scaling quality capacity. Enhance employ

ability at all levels, leveraging technology and our experience in large scale skill development, in a

sustainable manner across skill sectors. Nurture diversity and inclusive growth to stimulate

economic activity relevant to the local ecosystem.

d) Purpose (What SSC NASSCOM is looking to achieve?)

Through this engagement, SSC NASSCOM is inviting proposals from interested parties to create a detailed annual report and conduct awards on the Digital Skills landscape in India.

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3. SCOPE of WORK

3.1. Project deliverables

The scope of this project shall include (but will not be limited to) the following.

A) Digital Skills Report will address the following:

1. Introduction to digital technologies and related digital skills

i. How technologies and skills have evolved over the time (in general and with focus on IT and

BPM sector)

ii. How training methods have evolved to address this shift in technologies and skills (in general

and with focus on IT and BPM sector)

iii. How digital skills and training/learnings differ from BPM and IT Services

iv. What are the new ways of learning

2. Digital workforce / talent base: Global

i. Digital skills - Demand and supply

ii. Break-up by technology, verticals, horizontals

iii. Insights/examples on how globally countries are reskilling, up-skilling

3. Digital workforce / talent base: India (Hypothesis: India positioned to fill global gap in demand for

digital skills)

i. Digital skills - Demand and supply

ii. Break-up by technology, verticals, horizontals

iii. Comparison/benchmarking of developed and developing economies, and

comparable/competing countries vs. India

iv. Digital jobs – Job families and job roles in demand (Global vs. India)

4. India digital skills ecosystem: Industry + Academia + Government + Gig/Freelancers

i. Digital skills - Enterprises

1. Skilling journey/strategy, up-skilling, reskilling, rapid skilling

2. Kind of jobs employees perform after skilling

3. Skill supply from within the organization/enterprise through trainings, Expectations

vs. reality

4. Skilling channels: Classroom, Online/MOOC, In-house/Outsourced, Game-based,

training software/products

5. Composition of talent (MBA, B. Tech, PhD., Social science)

6. Key metrics such as training budget, spend, time, workforce skilled, level of skill

(advanced, intermediate, beginner (define level of skills))

7. Enterprises use cases/Awards

ii. Digital skills – Academia (formal institutes) and Non-academia (Informal

educational/certification institutes)

1. Contribution towards supply of digital talent

2. Courses/programmes offered by academic and non-academic institutes,

collaborations with industry/enterprises/foreign institutes/technical institutes,

3. Courses and their effectiveness in terms of making workforce industry ready

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4. AWS, Microsoft, etc., certifications, how are they different from those offered by

Coursera, Lynda, etc.

5. What’s happening at school level to introduce digital skills

iii. Digital skills - Government

1. Government’s initiatives to reskill/up-skill workforce

2. NASSCOM FutureSkills

iv. Digital skills - Gig/Freelancers

1. Skills landscape: How is it different from what enterprises are doing?

2. How are they augmenting the supply for digital skills, digital technologies they are

working on, impact of gig/freelancers on traditional establishments

5. Collaborations and partnerships in the digital ecosystem.

6. Trends (design thinking, in-house/outsourced, Acqui-hire, Train/Hire, job redesign, etc.) and drivers of

the trends.

7. Challenges

8. Future of digital Skills

i. Roles expected to evolve in the future - Tri-lingual (Tech + Domain + Soft skills)

ii. Cross trainings on different technologies/skills

iii. Job families, technologies and skills to gain and lose

B) Digital Skills Awards:

The broad objective is to support the digital skilling ecosystem with the help of key stakeholders. Through

these awards we will recognize industry contribution to the Indian Digital Skilling landscape, this will also help

to identify best practices across the industry to bridge the digital skills demand – supply gap.

The requirements for conducting these Awards (during HR Summit 17-18 July) include:

1. Brainstorming to finalize award categories

2. Decide on selection criteria for each award category (mix of must have and flexible)

3. Application invitation and screening

a. Standard format/template for inviting entries under each category

b. First level screening based on selection criteria and completeness of the application

c. Second level screening/shortlisting on the basis of application content

4. Evaluation and selection

a. Internal evaluation

b. Jury evaluation led by representative from industry ecosystem

The Digital Skills Awards Case Studies will subsequently feed into the Digital Skills Report.

The research requirements shared above are directional. SSC NASSCOM is interested to know how deeply

the research partner understands the scope of work and will be happy to receive inputs and suggestions from the research partner.

Key details required for the RFP Details in the RFP should include but are not limited to:

1. Company description including details of clients engaged in business of technology and skilling,

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date of establishment, team size, etc.

2. Details of related work done including testimonials and samples

Past testimonials should also include details for a referral check

3. Details of the team expected to work on the assignment with detailed bios for all

4. Back-up / scalability plans

5. Related databases, platforms and tools

6. A detailed week by week project plan for the above research requirement

7. Any other details that the research partner would want to share.

4. PROJECT METHODOLOGY AND REVIEW

4.1. Project Management and Methodology

The methodologies used must follow formal management practice that will ensure that schedules, scope and costs are strictly adhered to, including a methodology to ensure that SSC NASSCOM is informed on an

ongoing basis regarding project slippage, progress/ performance reporting, and potential risks and issues.

4.2. Project Review and Reporting

Review to be as per the activity charts. In addition, mid-term review may be organized as per requirement

5. INSTRUCTIONS TO THE BIDDER

5.1. Signing of Communication to the SSC NASSCOM / NASSCOM

All the communication to SSC NASSCOM/ NASSCOM including the proposal and the bid documents shall

be initialed on each page by the authorized representative of the bidder and authority letter/power of

attorney should be attached with the bid.

5.2. Submission of Responses to SSC NASSCOM

Bidders should submit their responses as per details articulated in this document via an email

Bid proposal would be in two parts:

Technical

Commercial

Any corrections in the proposal must be initialed by the person (or persons) who sign(s) the proposal;

All pages of the proposal must be sequentially numbered and shall be initialed by the

Authorized Representative of the bidder;

The technical part of the ‘Proposal’ should not contain any pricing information whatsoever on the

services offered. Pricing information shall be separated and only contained in the ‘Commercial

Proposal’;

All references to descriptive material and brochures should be included in the appropriate response

paragraph, though material/documents themselves may be provided as annexure to the

Proposal/response;

Information which the Bidder considers proprietary, if any, should be clearly marked “proprietary” next

to the relevant part of the text and it will then be treated as such accordingly;

5.3. Deadline for submission

Proposals must be received on the designated email id (reema@nasscom.in) as indicated below

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by 15th May 2019.

Any proposal received by SSC NASSCOM/NASSCOM after the above deadline shall be rejected

and will not be considered for evaluation;

SSC NASSCOM/NASSCOM reserves the right to modify and amend any of the above-stipulated

condition/criterion depending upon project priorities vis-à-vis urgent commitments;

6. RIGHTS OF SSC NASSCOM

6.1. SSC NASSCOM/NASSCOM’s right to modify submission deadline

SSC NASSCOM/NASSCOM may, in exceptional circumstances and at its discretion, extend the

deadline for submission of proposals by issuing a corrigendum through email to all confirmed proposers,

in which case all rights and obligations of the project and the bidders previously subject to the original

deadline will thereafter be subject to the deadline as extended.

6.2. SSC NASSCOM’s right to terminate the process

SSC NASSCOM/NASSCOM may terminate the RFP process at any time and without assigning any

reason. SSC NASSCOM/NASSCOM makes no commitments, express or implied, that this process

will result in a business transaction with anyone.

This RFP may not be construed to constitute an offer by SSC NASSCOM/NASSCOM. Bidder's

participation in this process may or may not result in SSC NASSCOM/NASSCOM short listing the

bidder and awarding the contract.

6.3. SSC NASSCOM Rights to accept / Reject any or all Proposals

SSC NASSCOM reserves the right to accept or reject any proposal, and to annul the shortlisting process

and reject all responses at any time without thereby incurring any liability to the affected Bidder or

Bidders or any obligation to inform the affected bidder or bidders of the grounds for SSC

NASSCOM/NASSCOM’s action.

7. PROPOSED METHODOLOGY

This section guides the demonstration of the Bidder’s responsiveness to specifications by identifying the specific components proposed and addressing the requirements to meet or exceed the identified specifications.

7.1. Commercial Proposal

Bidder/Proposer shall indicate the commercials for services it proposes to provide under the

Contract/Agreement via this proposal.

All financials shall be inclusive of all taxes, duties, charges and levies of State or Central Governments,

as applicable on the date of signing the Agreement/Contract and subject to deduction of all statutory

deductions applicable, if any. The benefits realized by Bidder due to lower rates of taxes, duties, charges

and levies shall be passed on by Bidder to SSC NASSCOM. In case of upward revision to duties and taxes

the Bidder will be responsible to incur the additional cost.

Terms of payment indicated in the RFP shall be final and binding on the Bidder and no alternate terms

and conditions proposed in the Proposal shall be considered unless considered by SSC NASSCOM

Project Board. The Bidder must also furnish separately in the Commercial Proposal the recurring /

revenue expenditure, if any.

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7.2. Language of the proposal

Proposal prepared by the Bidder and all correspondence and documents relating to the Proposal exchanged by the Bidder shall be in English.

7.3. Proposal currencies

All financials shall be quoted in Indian Rupees (INR).

7.4. Period of validity of proposals

Proposals shall remain valid for 90 days after the date of Proposal submission prescribed by SSC

NASSCOM/NASSCOM, pursuant to the deadline clause unless revised by SSC

NASSCOM/NASSCOM. Any ‘Proposal’ valid for a shorter period may be rejected by SSC

NASSCOM/NASSCOM on the grounds that it is non-responsive. In exceptional circumstances, SSC

NASSCOM may solicit the Bidder’s consent to an extension of the period of validity. The request and the

responses thereto shall be made in writing. A Bidder granting the request will not be required nor permitted

to modify their ‘Proposal’.

7.5. Payment Terms and Conditions

Agreement/ Contract(s) signed with the successful Bidder/Proposer/Consultant(s) will be a fixed price

contract. Any travel by consultants must be included within this contract limit and not separated out

for budgeting or invoicing;

In consideration of the Bidder/Proposer/Consultant satisfactorily completing all of its obligations under

this contract, the Bidder/Proposer/Consultant(s) shall be paid a firm price based on deliverables. No

increase in the total price would be considered unless it is resulting from any design changes,

modifications or interpretations of the specifications at the behest of written request by authorized

person from SSC NASSCOM/NASSCOM;

Payments shall be made within 30 days by SSC NASSCOM after submission of the invoice or claim

by the Bidder/Proposer/Consultant(s) and upon verification and certification by the concerned official

and if all the deliverables in place are approved in writing by SSC NASSCOM. SSC NASSCOM

representative or its nominated committee shall certify corresponding milestones agreed and

achieved;

Payments shall be made in Indian Rupees/ INR;

Amount payable to the Bidder/Proposer/Consultant as stated in the Contract/Agreement shall

remain non-negotiable and fixed during the tenure of the Contract/Agreement ;

It is proposed to enter into a post approval deliverables-based payment (after SSC NASSCOM

approval on final deliverables submitted) with the Bidder/Proposer/Consultant selected to conduct

this exercise.

8. PROPOSAL SUBMISSION GUIDELINES

8.1. Technical & Commercial Proposal

The Technical and Commercial Proposal should be submitted as a soft copy and emailed to

reema@nasscom.in (+91 -9999941069)

The contract will be awarded to the Bidder/Proposer/Consultant based on the assessment of the

Proposal Evaluation Committee of SSC NASSCOM. The decision of the Evaluation Committee in the

evaluation of proposals shall be final. No correspondence will be entertained outside the process of

negotiation / discussion with the Committee.

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a) Technical Evaluation (70% weightage): Phase I qualifier

b) Commercial Evaluation (30% weightage): Phase II post shortlisting in Phase I - Calculation of Final Score (Phase I + II Score)

Shortlisted consultant will be required to make a presentation to the proposal evaluation committee

Technical Evaluation Matrix:

9. AWARD OF CONTRACT

9.1. Criteria for award of contract

SSC NASSCOM/NASSCOM reserves the right to accept or reject any Proposal and to annul the

solicitation process and reject all Proposals at any time prior to award of contract, without thereby

incurring any liability to the affected Bidder or any obligation to inform the affected Bidder(s) of the

grounds for SSC NASSCOM/NASSCOM’s action prior to expiration of the period of proposal validity. SSC

NASSCOM/NASSCOM will award the contract to the qualified Bidder whose Proposal after being

evaluated is considered to be the most responsive to the needs of the organization and activity concerned.

9.2. SSC NASSCOM’s right to vary requirements at time of award

SSC NASSCOM reserves the right at the time of award of contract to vary the quantity of services and

goods specified in the RFP without any change in price or other terms and conditions on grounds of

mutual consensus.

9.3. Signing of the contract

Within 2 days of receipt of the contract the successful Bidder shall sign and date the contract and return it

to the Purchaser. SSC NASSCOM/NASSCOM reserves the right to:

Reject any or all proposals received;

Enter into negotiations with one or more applicant on any aspects of the proposal;

Accept any proposal in whole or in part;

Award or negotiate one or more consultancy agreements;

Verify any or all information provided in the proposal;

The selected Bidder/Proposer/Consultant will be notified in writing by SSC NASSCOM/NASSCOM.

S. No. Evaluation Criteria Definition Point Score

1

Capability and project understanding

Understanding of the project and knowledge related to Digital Skills landscape and ability to meet the project objectives.

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2 Prior Experience Prior experience in conducting similar kind of project, preferably in IT-ITeS Industry

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3 Research approach and Methodology of Execution

Description of the research methodology adopted to achieve the project outcome, Understanding of major deliverables to efficiently and effectively manage the project.

25

Description of Digital skills awards evaluation process, End to end Execution process including but not limited to marketing, communication and outreach to key stakeholders.

15

4 Timelines for Execution Capacity to achieve milestones and complete the project timelines as agreed during proposal stage.

5

5 Profile of the Team Leader/Senior People managing the project

The relevant experience and profile of the project team and Team Leader

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TOTAL POINTS 100

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As noted earlier in this document, this date is subject to change at the sole discretion of SSC

NASSCOM/NASSCOM. The signing of a Contract/Agreement between SSC NASSCOM and the

Bidder/Proposer/Consultant is subject to the approval of the SSC NASSCOM’s Funding Partner.

9.4. Contract Finalization

The Contract/Agreement to be entered into between the selected vendor and SSC NASSCOM

/NASSCOM will be finalized with the Bidder/Proposer/Consultant by SSC NASSCOM and will contain SSC

NASSCOM/NASSCOM standard terms and conditions. If, in the opinion of SSC NASSCOM, it appears

that a contract will not be finalized with the selected Bidder/Proposer/Consultant within three (3) Days,

negotiations with other Bidder/Proposer/Consultant submitting responsive proposals may be

undertaken.

10. Disclaimer

The information provided herein in RFPs belongs solely to the SSC NASSCOM/NASSCOM. The Project

profile is an indication of the proposed work based on current information of the sector. There could be

some variation in the Scope / figures indicated and this should be taken as indicative Scope / figures.

The Bidder/Proposer/Consultant will have to abide by the changes made in this at any point in time till

clearance of these by SSC NASSCOM. This RFP is not an agreement and is neither an offer nor invitation

to the prospective Applicants or any other person. The purpose of this RFP is to provide interested parties

with information that may be useful to them in the formulation of their Proposals pursuant to this RFP.

All information in this RFP and/or corrigendum (if any) is provided "as is", with no guarantee of

completeness, accuracy, timeliness or of the results obtained from the use of this information, and without

warranty of any kind, express or implied, including, but not limited to warranties of performance,

merchantability and fitness for a particular purpose. In no event will any other stakeholder be liable for

any decision made or action taken in reliance on the information in this RFP and/or corrigendum (if any) or

for any consequential, special or similar damages.

11. Documents

The following set of documents (included in Annexure A) needs to be submitted to qualify for the evaluation

process:

Form 1: Cover letter with the Proposal in response to this RFP;

Form 2: Resource profiles;

Form 3: Details of the responding organization;

Form 4: Approach, Methodology, and Work Plan;

Form 5: Commercial bid format;

The formats for each of the above documents are included below. Bidder/Proposer/Consultant need’s to submit

all the above documents with the proposed solutions for the problem statements and scope of work mentioned

in this RFP.

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ANNEXURE A

Form 1: Covering letter with the Proposal in response to RFP notice

(To be submitted on the Letterhead of the responding firm)

{Place}

{Date}

To

CEO,

SSC NASSCOM

NOIDA

Ref: RFP Notification no <xxxx> dated <dd/mm/yy>

Subject: Submission of proposal in response to the RFP for “Digital Skills Report and Awards”.

Dear Sir,

1. Having examined the RFP document, we, the undersigned, herewith submit our proposal in response to

your RFP dated <dd/mm/yy> for w.r.t. the subject concerned in full conformity with the said RFP document.

2. We attach our technical response and our commercial quotation in softcopy, as separate files, both of which

together constitutes our proposal, in full conformity with the said RFP.

3. We undertake, if our proposal is accepted, to adhere to assign a team dedicated to the successful

completion of this project.

4. We have read the provisions of RFP and confirm that these are acceptable to us. We further declare that

additional conditions, variations, deviations, if any, found in our proposal shall not be given effect to.

5. We undertake, if our proposal is accepted, to adhere to the scope of engagement or such a modified plan

as may subsequently be mutually agreed between us and SSC NASSCOM or its appointed representatives.

6. We agree to unconditionally accept all the terms and conditions set out in the RFP document.

7. We affirm that the information contained in this proposal or any part thereof, including its exhibits,

schedules, and other documents and instruments delivered or to be delivered to through this proposal is

true, accurate, and complete.

8. This proposal includes all information necessary to ensure that the statements therein do not in whole or in

part mislead the SSC NASSCOM/NASSCOM as to any material fact. We agree that SSC NASSCOM is not

bound to accept the lowest or any bid response you may receive. We also agree that you reserve the right

in absolute sense to reject all or any of the products/ services specified in the bid response without assigning

any reason whatsoever.

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It is hereby confirmed that I/We are entitled to act on behalf of our corporation/company/ Firm/organization and

empowered to sign this document as well as such other documents, which may be required in this connection.

Dated this Day of 2019

(Signature) (In the capacity of)

Duly authorized to sign the Bid Response for and on behalf of:

(Name and Address of Company) Stamp of bidder

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Form-2: Resource Profiles

Using the format provided below, please provide the summary information on the team you propose for the project.

Resource Summary

S. No Proposed Role Number of

Resources

Area of Expertise Key

Responsibilities

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Form 3: Details of responding organization Bidder/Proposer/Consultant

S. No. Particulars Details to be furnished

1. Details of responding Company

Name

Address

Telephone Fax

E-mail - Website

2. Information about responding Company

Status of Company (Public Ltd. / Pvt. Ltd etc.)

Details of Registration (Ref e.g. ROC Ref #) Date

Ref #

Details of GST Registration

Date

Ref #

1. Organization Profile

2. Extent of operations in India

(national spread) i.e. number of

offices in India (client specific /

project specific offices should not

be taken into account)

(Number of Offices in

different cities/towns and

their address)

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Form 4: Approach, Methodology and Work Plan

1. Approach and Methodology

The Bidder/Proposer/Consultant’s firm needs to submit a step-by-step implementation methodology and project

plan, which depicts the firm’s approach to fulfill the scope of the work envisaged in the assignment. This should,

inter alia, cover the timelines for the various activities, clarity in meeting the objectives and methodology, objectivity

in plans, quality of resources proposed to be deployed during implementation, the deliverables envisaged in various

parts and the control and evaluation mechanism suggested.

Bidder/Proposer/Consultant firm must showcase any value addition, innovation, or technology

advancement/integration that it proposes and feels will help SSC NASSCOM to have both tangible and intangible

benefits from implementing the assignment.

2. Work Plan

In this section the responding Company should propose the main activities of the assignment, their content and

duration, phasing and interrelations including resource planning to be deployed and delivery dates. The proposed

work plan should be consistent with the approach and methodology, showing understanding of the scope of services,

deliverables as given in scope of work and ability to translate them into a feasible working plan.

The work schedule should reflect how and by when the responding Company/ Bidder/Proposer/Consultant is

expected to complete the assignment for each of the components, as per the major deliverable in the scope of work

of the Vendor. This is subject to revision for a joint work plan after selection of the vendor.

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Form 5: Commercial Bid format

(To be submitted by the bidder as per the format given below in a separate sealed cover)

S No Value in Rupees Taxes and

other charges

Total value in Rupees

Total amount (in words):

Dated this [date / month / year]

Authorized Signatory (in full and initials):

Name and title of signatory:

Duly authorized to sign this Proposal for and on behalf of [Name of Vendors]

Name of Firm:

Address:

***