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RFP.: NHBRC

REQUEST FOR PROPOSAL

INVITATION TO SUBMIT A PROPOSAL FOR THE

APPOINTMENT OF A PANEL OF SERVICE PROVIDERS FOR

THE PROVISION OF INSPECTORATE SERVICES

RFP NO :NHBRC INSPP 1102/2013

CLOSING DATE: 06 DECEMBER 2013

CLOSING TIME: 11H00 am

NAME OF COMPANY:

___________________________________________________

RFP.: NHBRC

TABLE OF CONTENTS PAGE NO.

TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS ........................... 3

1. About NHBRC ........................................................................................................................................ 5

2. Risk Management by the NHBRC ......................................................................................................... 5

3. Business overview ................................................................................................................................. 6

PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS ............................ 8

PART C –EVALUATION PROCESS ............................................................................................................... 14

1. Availability of the RFP Document ........................................................................................................ 30

2. Compulsory Briefing Session............................................................................................................... 30

3. RFP Closing Date ................................................................................................................................ 31

4. Enquiries should be directed to: .......................................................................................................... 31

5. Number of bid envelopes/files to be deposited:................................................................................... 31

PART E –ADDENDUMS TO THE RFP ........................................................................................................... 32

PART A– NHBRC BACKGROUND ................................................................................................................... 5

PART D – RFP SUBMISSION INSTRUCTIONS............................................................................................. 30

RFP.: NHBRC

TERMS AND CONDITIONS TO BE TAKEN INTO ACCOUNT BY SERVICE PROVIDERS

This Request for Proposal (RFP) has been compiled by the NHBRC and it is made available to the

Bidders on the following basis.

Bidders submitting a Bid in response to this RFP are deemed to do so, on the basis that they

acknowledge and accept the terms and conditions set out below:

1. The NHBRC reserves the right to amend, modify, withdraw this RFP or any of the procedures or

requirements set out herein at any time without prior notice and without liability to compensate or

reimburse any person. If the NHBRC amends this RFP, the amendment will be sent to each Bidder

in writing or publicized as the case maybe. No oral amendments by any person will be considered or

acknowledged.

2. The premises of the bidder should be open at all reasonable hours for inspection by representatives

of the NHBRC. This is done in order to confirm any information provided by a Bidder in the RFP Bid.

3. This RFP is not intended to form the basis of a decision to enter into any transaction involving the

NHBRC, and does not constitute an offer or recommendation to enter into such transaction, or an

intention to enter into any legal relationship with any person.

4. A Bid submitted in response to this RFP will constitute a binding offer which will remain binding and

irrevocable for a period of six months from the date of submission to the NHBRC. The offer

constituted by the Bid will be deemed not to have been accepted and no agreement will be deemed

to be reached with any Bidder, unless and until a definitive Agreement and other related transaction

documents are concluded between the NHBRC and the Preferred Bidder.

5. Neither the NHBRC nor any of their respective directors, officers, employees, agents,

representatives or advisors will assume any obligation for any costs or expenses incurred by any

party in or associated with preparing or submitting a Bid in response to the RFP. All costs associated

with the preparation and submission of the Bid is the responsibility of the Service Provider. The costs

shall not be chargeable to the NHBRC by successful or unsuccessful Bidder.

6. No entity may be involved, whether directly or indirectly, in more than one Bid in response to this

RFP. A failure to comply with this requirement may, within the sole discretion of the NHBRC, result

in disqualification of the relevant entity.

7. Any material change in the control and/or composition of any Bidder or any core member of a Bidder

after submission of a Bid, shall require the prior written approval of the NHBRC, and any failure to

seek such approval from the NHBRC shall result in the NHBRC being entitled, in its sole discretion,

to exclude the relevant Bidder from any further participation in the bid process. The NHBRC shall be

the sole arbiter as to what constitutes a “material change in the control and/or composition of any

Bidder”, and as to what constitutes a “core member of a Bidder” for purposes of such approval. Any

request for such approval shall be made to the NHBRC in writing and shall provide sufficient reasons

and information to allow the NHBRC to make an informed decision. The NHBRC reserves the right

to accept or reject any such request for approval at its sole discretion.

RFP.: NHBRC

8. The NHBRC and its advisors may rely on a Bid as being accurate and comprehensive in relation to

the proposals provided therein by the Bidders.

9. All bids information submitted to NHBRC will become the property of the NBHRC and will as such

not be returned to the bidder. The NHBRC will make all reasonable efforts to maintain proposals in

confidence. Proprietary information should be identified as such in each proposal.

10. RFP shall be considered irregular if they show any omissions, alteration of form, additions, or

conditions not called for, or irregularities of any kind. However, the NHBRC reserves the right to

waive any irregularities and to make award in the best interest of the company.

11. The NHBRC reserves the right to appoint one or more service providers.

12. RFP’s shall be rejected, among other reasons, for any of the following:

RFP’s received after the closing date and time as specified.

Collusion among bidders and upon detecting that the B-BBEEE status level of contribution

has been claimed or obtained in a fraudulent manner.

Incomplete work that in the judgment of the company shall prevent or hinder the prompt

completion of additional work, if awarded.

All Bids must be formulated and submitted in accordance with the requirements of this RFP.

RFP.: NHBRC

PART A– NHBRC BACKGROUND

1. About NHBRC

1.1. Mandate of the NHBRC in terms of the Housing Consumers Protection Measures Act.

1.2. The National Home Builders Registration Council (NHBRC) has a mandate through the Housing

Consumer Protection Measures Act (Act No. 95 of 1998) providing warranty protection against defects

in new homes. The Act state that the objects of the Council are, inter alia:

3(b) “to regulate the home building industry”;

3(d) “to establish and promote ethical and technical standards in the home building

industry”; and

3(e) “to improve structural quality in the interests of housing consumers and the home

building industry”;

The Council is furthermore empowered by the Act:

5(5)(a) “to engage in undertakings to promote improved structural quality of homes

constructed in the Republic;

5(5)(b) ”to engage in undertakings to improve ethical and technical standards in the home

building industry;

5(5)(c) “to keep a record of competent persons”; and

5(h) “to generally do all things necessary or expedient to achieve its objects and the

objectives of this Act.”

2. Risk Management by the NHBRC

The NHBRC's primary mandate is to manage the risk of structural defects in the home building

industry and in so doing, protect the consumer. A prime activity of the NHBRC is to manage its risk

exposure in terms of the warranty scheme, in order to ensure that it is not unduly exposed to claims.

The current risk management tools being used by the Council include the Registration of Home

Builders, enrolment and inspection of homes, the Home Building Manual which incorporates design

and construction rules and the appointment of competent persons by the Home Builder to perform

certain tasks.

RFP.: NHBRC

3. Business overview

The National Home Builders Registration Council is a statutory body with the responsibility to provide

warranty cover (protection) and regulatory services to the home-building industry. This is done in

terms of the Housing Consumers Protection Measures Act (No 95 of 1998). It is the NHBRC’s

mandate to provide protection to housing consumers against defined defects and to regulate the home

building industry. Our mandate determines our scope of business as well as the principles and area of

business in which we operate. As a consequence our business is focused on specific business models

in defined geographical areas with specific business objectives for all South African Housing

Consumers.

The NHBRC is a medium sized organization with a staff complement of 420 employees. The NHBRC’s

head office is located in Bryanston, Gauteng with 9 regional offices of varying size, and 12 satellite

offices.

RFP.: NHBRC

NHBRC Office locations and number of user connection points

No. OFFICE

1 Head Office (Bryanston)

2 DR site (at Pretoria regional office)

3 KwaZulu Natal(Durban) – Regional

4 Western Cape (Cape Town) – Regional

5 Eastern Cape (Port Elizabeth) – Regional

6 North West (Rustenburg) – Regional

7 Limpopo (Pietersburg) – Regional

8 Mpumalanga (Nelspruit) – Regional

9 Gauteng (Woodmead) – Regional

10 Pretoria (Pretoria) – Regional

11 Free State (Bloemfontein) – Regional

12 Shelly Beach

13 New Castle

14 East London

15 George

16 Northern Cape (Kimberly)

17 Klerksdorp

18 Tzaneen

19 BelaBela

20 Witbank

21 Bethlehem

22 Mafikeng

23 Eric Molobi (Shoshanguve)

RFP.: NHBRC

PART B –TECHINICAL INFORMATION TO BE SUBMITTED BY SERVICE PROVIDERS

INTRODUCTION

The National Home Builders Registration Council seeks to appoint a panel of service

providers for the provision of inspectorate services.

BACKGROUND

The National Home Builders Registration Council herein referred to as NHBRC is a

statutory body established in terms of the Housing Consumer Protection Measures

Act (HCPMA) 1998 (Act 95 of 1998). It is mandated to provide protection to housing

consumer against defined defects and regulate the home building industry.

The government granted the National Home Builder Registration Council exclusive

rights to offer housing consumers a five year standard home warranty against major

structural defects throughout the Republic of South Africa.

The NHBRC is in the business of registering homebuilders on its database and enroll

new homes in order to provide protection against structural defects in term of housing

consumer protection measures Act, 1998 (Act No: 95 of 1998)(the Act).

OBJECTIVE

The NHBRC requires the services of interested and competent companies who are

experienced in the field of building and construction of residential houses to carry out

Technical Inspections on subsidy and non-subsidy homes. The NHBRC intends to

appoint a panel suitably qualified Inspectorate Agencies to deliver on this imperative,

which will lead to compliance with the HCPMA and supporting regulations.

The NHBRC has summarized its basic inspection needs:

Visit construction site and conduct quality inspection on Sub-structure,

Super Structure, Practical Completion, Storm water for subsidy and non-

subsidy; and plumbing, Electricity, carpentry and Roof for non-subsidy

only.

RFP.: NHBRC

Issue administrative and technical notice of non-compliances and ensure

compliance.

Provide monthly reports on the status of work allocated.

SCOPE OF SERVICES

4.1. Service Framework

The NHBRC seeks to appoint a panel of service providers to undertake site

inspections on subsidy and non-subsidy homes to ensure compliance with NHBRC

home building manual and other regulations through: Non-subsidy is available in

Gauteng and Western Cape only

Visits and inspection of allocated construction sites

Perform structural evaluation and record progress made

Approve or reject completed work

Inspection services for Non-Subsidy will only be required Gauteng and

Western Cape only

The appointed service providers will be required to undertake the following

inspections stages per house:

For Subsidy:

Sub-structure

Super-Structure

Storm Water

Practical Completion

For Non-subsidy:

House with a property value of less than R500 000

o Sub-structure

o Super-Structure

o Storm Water

o Practical Completion and

Add Electrical inspection for house enrolled above R500 000 but less than

R1 000 000.

RFP.: NHBRC

Add Water Proofing inspections for houses enrolled above R1 000 000 but

less than R2 000 000.

Add Carpentry and Plumbing inspections for houses enrolled for

R2 000 001 and above.

The appointed service providers will be required to:

Issue final unit report on inspected and completed homes

Issue notice of non-compliances to home builders and ensure compliance.

Submit monthly reports on the status/progress of work allocated.

4.2. Service Benchmarks

It is expected that service provider shall provide the service in line with the best

practice in the industry. The quality of inspection shall be comparable with the best in

the industry.

4.5. Service Clustering

The required inspection services will be conducted in all nine (9) provinces. Please

tick the national foot print by marking X from ‘Error! Reference source not

found.’below:

Province Selection (Mark X)

Eastern Cape Free State Gauteng KwaZulu-Natal Limpopo Mpumalanga Northern Cape North West Western Cape

Table 1: List of Province

4.4. Infrastructure/ Resource Requirements

It will be expected of the service provider will have a working environment/office that

is equipped with the following:

(i) Telecommunication Service

Telephone service

RFP.: NHBRC

Fax

(ii) IT Infrastructure

Internet connection

Email service

Printing service

Data line or Mobile broadband connection

CISCO router

Ability to procure and /or develop own software to manage inspections

(iii) Environment Requirements for Oracle Siebel Connection

Windows XP SP2 or above

Internet Explorer 6 (SP2 or above)

Minimum 1G RAM memory

(iv) Tools of Trades in that the appointed service provider must ensure that every

appointed inspector/s has the following tools:

Set Square – Engineers Square 150mm

Sectional Ladder (A shape fold up)

Tramex Moisture Encounter plus

Hygrometer Thermo MT667

Metal Detector plastic MT6

Extension Cable 20m

Spirit Level 1,2m Long

Measuring Tape 30m (Digital)

Measuring Tape 10m (Steel)

Crack Width Gauge Complete set of 5 Vertical & Horizontal

Concrete Test Hammer

Safety Boots (Steel Toe)

Approved NHBRC Hard Hats (Navy/ White)

DCP Tester- 1m complete in carry bag

NHBRC identification Card

Light Torches (Rubber e Cell)

Navigating instrument

Stainless Steel Rods 2m

Gradient/ Roof Pitch Gauge

RFP.: NHBRC

Glass Gauge

Pocket Digital Assistant (PDA) and its accessories (e.g. chargers), basic

tools of trade (ladders, Schmidt hammers, moisture meters, etc.), and

uniforms in the first month of signing the contract for each inspector.

Car per inspector

(v) Qualifications and appointment of Inspectors

Every inspector appointed by the service provider should have minimum

qualification of N6 or equivalent in the built environment.

Have minimum of at least 1 year experience on the related job

Appointed Inspectors may be required to undergo NHBRC Training and

assessment.

4.5. For technical capability assessment the following is required:

Service provider must have at least one Professional Civil Engineer

registered with the Engineering Council of South Africa, as Pr.Eng or Pr.

Tech Eng. (certified ECSA certificate required), who will be responsible for

sign-off of individual housing unit report and consolidated summary report

Professional Indemnity (PI): Attach a current copy to the minimum value

of R5m.

A professional engineering will be required to write an NHBRC technical

competency test and a pass mark of 50% is required.

Service providers (as a company and not as an individual(s) must have a

proven track record of at least 3 years’ experience in the home building

industry (i.e. consulting structural engineering and/or building contracting

and / or house inspection).

4.6. Duration of the Panel

The panel of inspectorate will be valid for a period of 3 years from date of

appointment. The duration per project will be indicated on the Instruction to perform

work (IPW).

The appointed service providers will be allocated work on a rotational basis and

based on performance. Allocation will be based on the area(s) or available project(s)

within the province of choice.

RFP.: NHBRC

RFP.: NHBRC

4.7. Fee Structure

Qualifying service providers will be appointed on an ad-hoc basis as the need arises

for a specific period. The NHBRC will pay the following fixed rates per completed

houses per provinces. The fixed rate of inspection will be increased annually based

on the approved national consumer price index (CPI).

NB: Non-subsidy inspections will only be outsourced to service providers in

Gauteng and Western Cape due to high volumes.

Province

Subsidy

Inspection

rate per

completed

house

Non-Subsidy

Inspection

rate per

completed

house. Plot

and plan

Non Subsidy

Inspection

rate per

completed

house.

Sectional

Title

Eastern Cape R 800

- -

Free State R 800

- -

Gauteng R 680

R 1 810 R1 060

KwaZulu-Natal R 780

- -

Limpopo R 800

- -

Mpumalanga R 800

- -

Northern Cape R 800

- -

North West R 750

- -

Western Cape R 680

R 1 810 R 1 060

Table 2: NHBRC Fixed Rates

Note the following in relation to ‘Table 2: NHBRC Fixed Rates’ above:

All fees are exclusive of VAT and include travelling costs, disbursements,

etc

Rates per house will be payable per completed stage of construction.

The volumes of inspections cannot be guaranteed, and that cyclical

performance of the economy will affect the construction industry and may

result in declining or increasing inspection volumes.

Where the NHBRC has enough internal capacity to undertake inspections, no

appointments will be made

RFP.: NHBRC

PART C –EVALUATION PROCESS

In accordance with the NHBRC Supply Chain Management Policy, the tender evaluation

process shall be carried out in two stages namely:

Stage 1 : Compliance check of Mandatory Documents

Stage 2 : Functionality in terms of the set technical evaluation criteria

1. Stage 1 : Compliance check of Mandatory Documents

The bidder documents will be assessed at this stage of the process to establish

compliance with the standard conditions of the tender as described under Terms and

Conditions.

The bidder must indicate compliance with the mandatory requirements by ticking

under “Comply” or “Not Comply” and should the bidder not indicate or does “Not

Comply” the bidder will be disqualified from the evaluation process.

Document proof of specific mandatory requirements must be attached to the relevant

form failure which will result in the disqualification of the bid from the process.

RFP.: NHBRC

1.1. MANDATORY REQUIREMENTS

1.1.1.1 Mandatory Comply Not Comply

The service provider must provide Audited Financial Statements

for the 2012 and 2011 financial year end. Form 1 : Financial

Statements.

Comments:


The service provider must provide a proposal and must attach it

to Form 2 : Proposal

Comments:


The service provider must provide a Curriculum Vitae and attach

it to Form 3 : Curriculum Vitae

Comments:


The service provider must provide a proof of qualification and

accreditation to Form 4 : Relevant Qualifications

Comments:


Each bidder is required to ensure that both Form 5 and Form 6

are populated by two previous clients.

Comments:


The bidders must provide proof of Professional indemnity for the company with minimum value R5m Form 7 :

Comments:

RFP.: NHBRC

2. Stage 2 : Functionality

Functionality of the bids will be evaluated according to the predetermined evaluation

criteria set out below.

During this phase bidders will be evaluated for functionality based on achieving a

minimum qualifying score of 60 percent or the specified minimum qualifying scores

for the criteria as set out on Table 3 below, those bidders who fail to meet the minimum

qualifying score (both threshold and sub thresholds) for functionality will be

disqualified from the process.

Bidders will not rate themselves, but need to ensure that all information is supplied as

required. The Bid Evaluation Committee (BEC) will evaluate functionality and score

all the bids that have met all the requirements as set out on ‘Stage 1 Compliance

check of Mandatory Documents’ in this document.

The panel members will individually evaluate the compliant bids received for

functionality against the following criteria as set out below:

The service provider must provide a proposal (attach to Form 2) with the following

headings:

Evaluation Criteria Weight Sub Threshold

a) Financial Capability 20 10

b) Key Personnel 15

50 c) Resources 10

d) Related Experience 25

e) Reference Questionnaires 10

Sub- total 75 60

f) Site Inspection 5 15 g) Technical Assessment 5

h) Professional Indemnity (PI) 10

Total Score 100

Minimum Qualifying Score (Threshold) 60 Table 3: Evaluation Criteria

RFP.: NHBRC

a) Financial Capability (20 Points)

The Service Provider must submit Audited Annual financial Statement for 2012 and

2011 financial years respectively and attach to Form 1 : Financial Statements. The

financial capability of the service provider will be determined as follows:

(i) Service provider’s averaged annual turnover of the last two financial years

equals or exceeds R15 m. For a turnover less that R15 m but greater than R9m,

the points ( ) will be determined as :-

Where:

= Average Annual Turnover over the last 2 years; and

= 14 points for Average Annual Turnover greater than R10m

[(i) = 5 points max]

During the last 5 financial years, if the service provider has completed projects in the

home building industry (i.e. consulting civil engineering and/or building/civil

construction or home building inspection), of which the total value exceeds

R10m, 16 points. For a project less than R10m, the points ( ) will be

determined as:-

Where:

= Value (million) of projects completed in the last 5 years; and

= 16 points for projects more than R10m

[(ii) = 10 points max]

If the service provider has the ability to mobilize a Total Employment Capital (TEC) of

R5m or more, 10 points.

RFP.: NHBRC

For TEC less than R5m but greater than R3m, the points (P3) will be determined

as:-

( )

Where:

= Total Employment Capital

= 10 points for TEC more than R5m, and

= 0 for TEC less than R3m.

TEC is calculated as:

( )

Where:

–

s = total value of financial sponsorship (i.e. any financial support from another

party that contributes to the value of the Service provider’s employable capital)

r = bank rating factor. The bank rating factor must be based on a value of

R2.4m for a period of one month.

A service provider must submit a certified copy of TEC by a registered

accountant.

[(iii) = 5 points max]

Sub – Criteria Weight

Average Annual Turnover 5

Value of Previous Projects 10

Ability to Mobilize Total Employment Capital 5

RFP.: NHBRC

Each panel member will rate this sub criterion on the score sheet using the following

scale:

Value Description

5 – Excellent Meets and exceeds NHBRC functionality requirements

4 – Very Good Above average compliance to requirements

3 – Good Satisfactory and should be adequate for stated element

2 – Average Below average compliance to requirements

1 – Poor Unacceptable, does not meet criteria

b) Key Personnel (15 Points)

Service provider must have at least one Professional Civil Engineer registered with

the Engineering Council of South Africa, as Pr.Eng or Pr. Tech Eng. (certified ECSA

certificate required), who will be responsible for sign-off of individual housing unit

report and consolidated summary report.

Minimum of one Director must have at least 3 years’ experience within built

environment. Curriculum vitae (cv) of the Director to be provided.

The service provider must provide information under heading ‘b) Key Personnel’

under the following sub criteria headings and the service provider must attach

Curriculum Vitae to Form 3 and the relevant qualifications to Form 4.


Qualifications 5

Professional Indemnity Insurance 5

Experience of Director 5

3. Each panel member will rate this sub criterion on the score sheet using the following scale:

Value Description






c) Resources (10 Points)

A demonstration of the bidders capability to meet requirements in terms of the

specified infrastructure requirements.

RFP.: NHBRC

The service provider must provide information under heading ‘c) Resources’ under

the following sub headings and under to Form 2 : Proposal


IT Infrastructure 5

Tools of the trade 5

Each panel member will rate this sub criterion on the score sheet using the following

scale:

Value Description






d) Related experience (25 Points)

The service provider illustrate projects under taken in satisfying requirements of

similar and relevant projects, and conditions in relation to the required service in the

scope of work. Service providers must have a proven track record of at least 3 years’

experience in the home building industry (i.e. consulting structural engineering and/or

building contracting and / or house inspection).

The service provider must provide information under heading ‘d) Related

experience’ under the following sub headings and under to Form 2 : Proposal

.Sub – Criteria Weight

Description 5

Nature of works 5

No of years providing services in industry since conception. 10

Value of work 5

3. Each panel member will rate this sub criterion on the score sheet using the

following scale.

Value Description

5 – Very Relevant Experience is very relevant to the current scope of work.

4 – Relevant Experience is relevant to the current scope of work.

3 – Moderate Experience is moderately relevant to the scope of work.

2 – Slightly Experience is slightly relevant to the scope of work.

1 – Irrelevant Experience in other unrelated fields to the scope of work.

RFP.: NHBRC

e) Reference questionnaire (10 Points) . Each bidder is required to ensure that both Form 5 and Form 6 are populated by two

previous clients for the projects mentioned in sub section ‘d) Related experience’

and must have the relevant clients company stamp display on it.

The points for the panel members as well as for the reference questionnaire will be

added and expressed as a fraction of the best possible score for each particular

criterion as set out in ‘Table 3: Evaluation Criteria’

RFP.: NHBRC

Form 2: Proposal

RFP.: NHBRC

Form 3 : Curriculum Vitae.

RFP.: NHBRC

Form 4 : Relevant Qualifications

RFP.: NHBRC

Form 5 : NHBRC Reference Questionnaire

Client Company Name:

Contact Person:

Designation of Contact Person:

Contact Number:

E-mail Address:

Nature of Contract:

Kindly furbish your company stamp in the space provided below or the reference will not

be considered:

The National Homebuilders Registration Counsel herein referred to as NHBRC is a

statutory body established in terms of the Housing Consumer Protection Measures Act

1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against

defined defects and regulate the home building industry.

The NHBRC invited suitably qualified Service Providers to submit proposals for the

provision of a Credit Evaluation Solution and Business Validation.

The NHBRC would like to do a reference check in line with the technical evaluation

requirements of the tender and request your assistance in helping us in making rating the

different focal areas as prescribed below.

There are 5 questions that are set up survey style and should take approximately 10 min

of your time. Kindly select one option as these points will be added and expressed as a

fraction of the best possible score for a particular criterion.

This information will be treated as confidential. NHBRC thanks you for taking time to

respond to this questionnaire.

RFP.: NHBRC

On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?

1. Professionalism

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

2. Responsiveness

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

3. Flexibility

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

4. Overall satisfaction

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

5. How likely are you to employ services of the same company in future?

1. Unlikely

2. Possible

3. Likely

4. Highly Likely

Comments:

RFP.: NHBRC

Form 6 : NHBRC Reference Questionnaire

Client Company Name:

Contact Person:

Designation of Contact Person:

Contact Number:

E-mail Address:

Nature of Contract:

Kindly furbish your company stamp in the space provided below or the response will not

be considered:

The National Homebuilders Registration Counsel herein referred to as NHBRC is a

statutory body established in terms of the Housing Consumer Protection Measures Act

1998 (Act 95 of 1998). It is mandated to provide protection to housing consumer against

defined defects and regulate the home building industry.

The NHBRC invited suitably qualified Service Providers to submit proposals for the

provision of a Credit Evaluation Solution and Business Validation.

The NHBRC would like to do a reference check in line with the technical evaluation

requirements of the tender and request your assistance in helping us in making rating the

different focal areas as prescribed below.

There are 5 questions that are set up survey style and should take approximately 10 min

of your time. Kindly select one option as these points will be added and expressed as a

fraction of the best possible score for a particular criterion.

This information will be treated as confidential. NHBRC thanks you for taking time to respond to this questionnaire.

RFP.: NHBRC

On a scale of 1 to 5 how do you rate this company (bidder) on the following areas?

1. Professionalism

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

2. Responsiveness

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

3. Flexibility

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

4. Overall satisfaction

1. Below Average

2. Average

3. Good

4. Very Good

Comments:

5. How likely are you to employ services of the same company in future?

1. Unlikely

2. Possible

3. Likely

4. Highly Likely

Comments:

RFP.: NHBRC

Form 7 : Proof of Professional Indemnity

RFP.: NHBRC

PART D – RFP SUBMISSION INSTRUCTIONS

1. Availability of the RFP Document

1.1. Bid documents will be available from the NHBRC Head Office from the 08 November

2013, from

9H00 to 16H00 (Monday to Friday) at the following address:

Province Physical Address & Contact Number

Head Office, Gauteng 10 Muswell Road South

Phase 4 Silver Stream Business Park

Bryanston, Johannesburg

Tel: 011 317 0000

2. Compulsory Briefing Session

2.1 The compulsory briefing sessions will be held provincially in accordance with ‘Table 4

Compulsory Briefing Session Schedule’.below.:

Province Date Venue Time Contact Person Contact Number

Cape Town

08 November 2013

Ground Floor, Barinor Vinyard South, 99 Jip De jager Drive, Bellville, Cape Town

11H00

Ms. Thobile Mgidi

(011) 317 0240

Limpopo 11 November 2013

81 Hans Van Rensburg Str, Polokwane

11H00 Ms Thobile Mgidi

(011) 317 0240

Gauteng

14 November 2013

NHBRC Eric Molobi Training Centre, Thorntree View, 224 Juventos Street, Soshanguve, Pretoria

11H00

Ms Thobile Mgidi

(011) 317 0240

North West

15 November 2013

North Block # 28, 67 Brink Str, Rustenburg


(011) 317 0240

Free State

18 November 2013

Unit 4 Hydro Park, 98 kellner Str, Westdene, Bloemfontein

11H00

Ms Thobile Mgidi

(011) 317 0240

Northern Cape

19 November 2013

13 Bishops Avenue Block B Sanlam Business Complex Kimberley

11H00

Ms Thobile Mgidi

(011) 317 0240

Mpumalanga

21 November 2013

Suite 201, 14 Henshall Street, Nelspruit


(011) 317 0240

Kwa -Zulu Natal

25 November 2013

Marine Building, 5th Floor Gardiner Str, Durban


(011) 317 0240

Eastern Cape

26 November 2013

40 Pickering Str, Newton Park, Port Elizabeth


(011) 317 0240

Table 4 Compulsory Briefing Session Schedule

2.2 Bidders who have not attended the compulsory briefing session will be disqualified.

RFP.: NHBRC

3. RFP Closing Date

3.1 All Bid documents must be deposited into the Bid box situated at the NHBRC Head

Office, on or before 22 November 2013, at 11H00 at the following address:

Province Physical Address & Contact Number

Head Office, Gauteng 10 Muswell Road South

Phase 4 Silver Stream Business Park

Bryanston, Johannesburg

Tel: 011 317 0000

No late proposals will be accepted

3.2. Bid documents should be marked for Attention: Supply Chain Manager, and

deposited into the Bid boxes at the NHBRC Head Office, 10 Muswell Road South,

Phase 4 Silver Stream Business Park, Bryanston. No emailed or faxed Bids will be

accepted. The Bid document should be supplied in a sealed envelope and clearly

marked with the Bid number and the full name of the service provider.

4. Enquiries should be directed to:

Ms.Thobile Mgidi - Tel. (011) 317 0240,email: [email protected]

5. Number of bid envelopes/files to be deposited:

Submission of bid envelopes/files MUST include ONE (1) Original Copy of the

submission and FOUR (4) copies of the submission. A total of FIVE (5)

envelopes/files per bidder.

mailto:[email protected]

RFP.: NHBRC

PART E –ADDENDUMS TO THE RFP

The following documents as listed will be made available with the distribution of the RFP.

DOCUMENTS TO BE SUBMITTED

No. Please note; the items marked with an (X) are mandatory requirements

and failure to meet the requirements will result in your bid being

disqualified.

1. Original and valid B-BBEE Status Level or certified copy

2. X SBD1 (Invitation to bid) (Make sure it is signed and thoroughly

completed)

3. X SBD2 (Tax Clearance Certificate) Certificate must be original and

valid

4. X SBD 3.1 or SBD 3.2 (Pricing schedule) If not filed please refer to

Annexure or Addendum in your submission where price is mentioned

5. X SBD 3.3 (Pricing schedule) If not filed please refer to Annexure or

Addendum in your submission where price is mentioned

6. X SBD 4 (Declaration of interest) (Make sure it is signed) and thoroughly

completed)

7. X SBD 6.1 (Preference claim form) Must be signed regardless if points

are claimed or not. (Make sure it is signed and thoroughly completed)

8. X SBD 6.3 (Promotion of small business) (Make sure it is signed and

thoroughly completed )

9. X SBD 8 (Declaration of Bidder’s past supply chain management

practices) (Make sure it is signed and thoroughly completed)

10. X SBD 9 (Certificate of independent bid determination – Make sure it is

signed and thoroughly completed )

11. General Conditions of the contract (GCC)

12. X Other documents as mentioned in the bid terms of reference.