request for proposals custodial services...request for proposal: custodial services inspirenola...

InspireNOLACharterSchools

RequestforProposalsCustodialServices

AliceHarte,EdnaKarr,DwightEisenhower,EleanorMcMain,AndrewWilson,#42CharterSchool,McDonogh35,PierreACapdeauatAveryAlexander

ContractTerm:July1,2020toJune30,2022*(*Option–mutuallyagreedupononeyearextension)

RequestforProposal:CustodialServicesInspireNOLACharterSchools

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Deadline Date Place

RFPAnnouncement 1/6/2020 InspireNOLAWebsite

SiteVisits1/13–

1/17/2020

SchoolSites

1/14*8am–8:50am–EdnaKarrHS(4500GeneralMeyerAve.NewOrleans,LA701319am-10am–AliceHarteElem(5300BerkleyDr.NewOrleans,LA70131)10:15am-11:15am–DwightEisenhowerElem(3700TallPinesDr.NewOrleans,LA7013111:45am–12:45pm–EleanorMcMainHS(5712S.ClaiborneAve.NewOrleans,LA70125

1/159am–10am–AndrewWilsonElem(3617GeneralPershingNewOrleans,LA7012510:30am–11:30am-#42CharterSchool(1651N.TontiSt.NewOrleans,LA7011911:45am–1pm–McDonogh35HS(4000CadillacSt.NewOrleans,LA70122*1:15pm–2:15pm–PierreCapdeauElem(5800St.RochAve.NewOrleans,LA70122*pendingaccess(Karrisanactiveconstructionsite,CapdeauiscurrentlyoperatedbyanotherCMO)**floorplansforallsites,includingEdnaKarrandPierreCapdeauwillbeavailableontheInspireNOLAwebsite

Questions&Answers1/20-

1/24/2020 Email:[email protected]

SubmissionDeadlineandPublicBidOpening

2/10/2020

InspireNOLACharterSchoolsAttn:SamBear–DirectorofFacilities

2401WestbendPky,Suite4040NewOrleans,LA70114

Email:[email protected]

AwardNotification 3/2/2020


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Proposalsandallsupportingdocumentationshouldbesubmittedviaemailand/orpostalserviceto:

InspireNOLACharterSchoolsAttn:SamBear–DirectorofFacilities2401WestbendParkway,Suite4040

NewOrleans,LA70114Email:[email protected]

SubmissionDeadline:2/10/2020at12:00PM

BusinessName:___________________________________________________________________

TaxID#: ___________________________________________________________________

BusinessAddress(street,city,state,zip):_________________________________________________

BusinessPhone:_____________________________________

BusinessFax:_______________________________________

BusinessWebAddress:_______________________________________________________

ContactPerson:_____________________________________________________________

ContactPersonTitle:_________________________________________________________

ContactPersonPhone:________________________________________________________

ContactPersonEmail:_________________________________________________________


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Background

InspireNOLACharterSchools(“Network”)operateseightpubliccharterschoolsinNewOrleans,Louisiana.Foundedin2013,InspireNOLAiscurrentlythehighestperformingchartermanagementorganizationinNewOrleans.Inthe2019-20academicyear,InspireNOLAservesmorethan5,000studentsinprekindergartenthrough12thgrades.Intheupcoming2020-2021academicyear,InspireNOLAwilladdPierreACapdeauatAveryAlexander,toitsNetworkofschools.

Inadditiontoprovidingrigorous,highqualityacademicinstruction,InspireNOLAisdedicatedtoeducatingthewholechildandmeetingtheirsocial,emotional,andphysicalneedsthroughwraparoundservices.TheholisticInspireNOLAeducationalprogramalsoincludesenrichmentclasses,numerousextracurricularactivitiesincludingsportsandclubs,advisoryclasses,after-schoolprograms,andoff-campuslearningactivitiessuchasfieldtrips,collegevisits,andvolunteeropportunities.

TheInspireNOLAschoolsassociatedwiththisRequestforProposalsarelocatedasfollows:

School Address Approx.Sq.Ft. Grades Budgeted

Students

AliceHarte 5300BerkleyDr.NewOrleansLA70131 111,815 PK-8 740

DwightEisenhower 3700TallPinesDr.NewOrleans,LA70131 54,017 PK-8 450

EdnaKarr 4500GeneralMeyerNewOrleans,LA70131 154,000 9-12 1100

AndrewWilson 3617GeneralPershingNewOrleans,LA70125 96,112 PK-8 700

#42CharterSchool 1651N.TontiNewOrleans,LA70119 73,672 PK-8 550

EleanorMcMain 5712SClaiborneNewOrleans,LA70125 173,532 9-12 1050

McDonogh35HS 4000CadillacSt.NewOrleansLA70122 234,000 9-12 400

PierreACapdeau 5800St.RochAve.NewOrleansLA70122 104,945 PK-8 700

NOTE:Enrollmentnumbersaresubjecttochange


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PurposeInspireNOLAseekstoawardonecontracttoafullserviceCustodialServicescompanytoprovideasafeandcleanenvironmentforthestudentsandstaffofeachofournetworkschoolsites.

ThepurposeofthisRequestforProposals(“RFP”)istoestablishacontractualrelationshipwithanexperiencedandqualifiedfirmtoprovideCustodialServicesinthemostefficientandcost-effectivemannerpossiblewhile,atthesametime,maintainingqualityofservice,safetyandreliability.InspireNOLAmayselectoneormoreexperiencedandqualifiedfirmstoproceedwiththenegotiationprocessfromthosesubmittingProposals.TheprocesswillincludethereviewandevaluationofmethodsandproceduresusedtoprovidecustodialserviceswithinthescopeofthisRFP.PastexperiencewillalsobejudgedbyemployeeretentionratesandthereferencesofeachProposer.AmajorportionofthenegotiationswillincludethefinancialtermsoftheContract.

InspireNOLAexpectstheProposertohavetheoperationalexpertise,managementcapability,andsystemsinfrastructuretoensurehigh-quality,consistentcustodialservicesthatalignwiththemission,visionandcorevaluesofInspireNOLACharterSchools.

ContractPeriod:TheRFPaddressesthecontractperiodfromJuly1,2020toJune30,2022*(Option–mutuallyagreedupon3rdyear).

ProcessOverviewBelowisasummaryofkeydeadlinesfortheRFPprocess:

Deadline Date Place

RFPAnnouncement 1/6/2020

InspireNOLAWebsite

SiteVisits 1/14–1/152020 SchoolSites

Questions&Answers 1/20–1/24/2020 Email:[email protected]

SubmissionDeadline

2/10/2020

InspireNOLACharterSchoolsAttn:SamBear,DirectorofFacilities2401WestbendParkway,Suite4040


AwardNotification 3/2/2020


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SchoolSiteVisitsTheProposerisinvitedtoattendaguidedtourofthefacilitiesonthefollowingschedule.

School Address Time

AliceHarteElementary 5300BerkleyDr.NewOrleans,LA70131

1/14/20209am–10am

EdnaKarrHighSchool 4500GeneralMeyerAve.NewOrleans,LA70131

1/14/20208am-8:50am

DwightEisenhowerElementary

3700TallPinesDr.NewOrleans,LA70131

1/14/202010:15–11:15am

AndrewWilsonElementary

3617GeneralPershingSt.NewOrleans,LA70125

1/15/20209am–10am

EleanorMcMainHighSchool

5712S.ClaiborneAve.NewOrleans,LA70125

1/14/2011:45am–12:45pm

#42CharterSchool 1651N.TontiSt.NewOrleans,LA70119

1/15/2010:30am–11:30am

McDonogh35HighSchool 4000CadillacSt.NewOrleans,LA70122

1/15/2011:45am–12:45pm

PierreCapdeau 5800St.RochAve.NewOrleansLA70122

1/15/201:15pm–2:15pm

QuestionsAllquestionsshouldbedirectedtosam.bear@inspirenolaschools.organdmustbereceivedwithinthetimelinelistedonpage1ofthisRFP.Questionsreceivedoutsideofthattimelinewillnotbeanswered.SubmissionGuidelinesProposalsaredueby12:00PM2/10/2020.Lateorincompleteproposalswillnotbeevaluated.Proposalsandallsupportingdocumentationshouldbesubmittedviaemailand/orpostalserviceto:

InspireNOLACharterSchoolsAttn:SamBear,DirectorofFacilities2401WestbendParkway,Suite4040



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InspireNOLAseeksafullserviceCustodialServiceprovidertofulfillthefollowingexpectations:

A. Services1) TheProposerisexpectedtousefirstqualityworkmanshipandqualityequipment,

materials,andsuppliesincarryingouttherequestedserviceswiththeprescribedfrequencies:

Daily AsNeeded Weekly Semi-

annuallyClassroom&Office

SpaceCleaning X Black/WhiteBoards X Walls(Marks,Stains,Smudges,Scuffs) X SpotMop X Sweepwithdustcontrol X Disinfectworksurfaces X Interiorglassdoors&windows X Emptytrash/replaceliners X DampMop/Sweep X X Buffhardfloors X Vacuumcarpets,rugs&mats X Dust(furniture,ledges,shelving) X X

Entrances,Commons&Hallways SpaceCleaning X Walls&Doors X SpotMop X Dustmop/sweep X Cleankickplates X Buffhardfloors X DampMop/Sweep X Dust/wipesurfaces:HighandLow X Emptyinteriortrash/replaceliners X Exteriortrashcollectionanddisposalaroundbuildingperimeter 2X

Furniture:spotclean X Waterfountains:disinfectandshine X Vacuumcarpets,rugs&mats X Interiorglassdoors&windows X Clean&Polishelevatorincludingdoorslidewells X

Gymnasium Dustmopfloorandrisers X Removetrash X Removegraffiti X


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Daily AsNeeded Weekly Semi-

annuallyRestrooms,LockerRooms&Showers

Emptytrash&replaceliner X Refillsoap,paperproducts,sanitarysupplies X Disinfecttoilets&urinals X Cleanandpolishallmetalfixtures X Walls&Partitions:Clean,polish,removegraffiti X Floors:Sweep,dampmop X CleanGrout:floors&lowerwalls X Dust/wipesurfaces:HighandLow X Clean&disinfectbenches,showerstalls,equipment X

Holiday,Vacation&SummerDeepCleanings(Summer/Winter/Spring)

Strip,scrub,finish:AllhardfloorsLobbyfloorsHallwaysRestroomfloorsLockerroom&showerfloors

X

Deepclean:AllcarpetsRugsMats

X

Dust,sweep,mop:StorageclosetsElectricalclosetsAllstairwells

X

PowerWash:Exteriorsidewalks(50ftfromdoorways)SecondaryexitlandingsCourtyards/breezeways

X

The selected Proposer agrees and understands the primary role of the Custodial Service Provider will be to maintain a clean and safe school facility. To that end, the services and frequencies described above may be adjusted as necessary to maintain the building appropriately. The expectation is that the provider meets a service level consistent with APPA Level 1 as defined below. Please submit a proposal that reflects staffing sufficient to achieve “Level 1” service, as well as what you believe is adequate to achieve “Level 2” service.


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Level 1 – Orderly Spotlessness • Floors and base moldings shine and/or are bright and clean; colors are fresh. There is no buildup in corners or along walls. • All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. Lights all work and fixtures are clean. • Washroom and shower fixtures and tile gleam, and are odor-free. Supplies are adequate. • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

Level 2 – Ordinary Tidiness • Floors and base moldings shine and/or are bright and clean. There is no buildup in corners or along walls, but there can be up to two days worth of dust, dirt, stains, or streaks. • All vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation. Lights all work and fixtures are clean. • Washroom and shower fixtures and tile gleam, and are odor-free. Supplies are adequate. • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

Level 3 – Casual Inattention • Floors are swept or vacuumed clean, but upon close observation there can be stains. A buildup of dirt and/or floor finish in corners and along walls can be seen. • There are dull spots and/or matted carpet in walking lanes. There are streaks or splashes on base molding. • All vertical and horizontal surfaces have obvious dust, dirt, marks, smudges, and fingerprints. Lamps all work and fixtures are clean. • Trash containers and pencil sharpeners hold only daily waste, are clean and odor-free.

Level 4 – Moderate Dinginess • Floors are swept or vacuumed clean, but are dull, dingy, and stained. There is an obvious buildup of dirt and/or floor finish in corners and along walls. • There is a dull path and/or obviously matted carpet in the walking lanes. Base molding is dull and dingy with streaks or splashes. • All vertical and horizontal surfaces have conspicuous dust, dirt, smudges, fingerprints, and marks. • Lamp fixtures are dirty and some (up to 5 percent) lamps are burned out. • Trash containers and pencil sharpeners have old trash and shavings. They are stained and marked. • Trash containers smell sour.

Level 5 – Unkempt Neglect • Floors and carpets are dull, dirty, dingy, scuffed, and/or matted. There is a conspicuous buildup of old dirt and/or floor finish in corners and along walls. Base molding is dirty, stained, and streaked. Gum, stains, dirt, dust balls, and trash are broadcast. • All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Lack of attention is obvious. • Light fixtures are dirty with dust balls and flies. Many lamps (more than 5 percent) are burned out. • Trash containers and pencil sharpeners overflow. They are stained and marked. Trash containers smell sour.

B. HoursandMethods

1. TheProposershallcleanthefacilitiesfive(5)timesperweek,onMonday-Friday,inaccordancewiththeschedulesissuedbytheDirectorofFacilitiesandAssistantPrincipalofOperationswiththeexceptionofAliceHarte,EleanorMcMain,McDonogh35,andEdnaKarr.Thesesitesaretobecleanedsix(6)daysperweek,Sunday–Friday.


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TheexceptionwillbefordaysdeclaredasofficialInspireNOLAholidays,wherealternateschedulesareacceptableifagreedupon.

2. Intheeventschoolsarenotopened,orintheeventschoolsareclosedearly,duetoinclementweatheroremergencyconditions,anInspireNOLArepresentativewillnotifytheProposerofanyneededadjustments.TheProposerwilltypicallyberequiredtoworkintheeventofsuchcircumstancesastoensurethereadinessofthefacilitythefollowingday.ItisexpectedthattheProposershallresumetheirregularscheduleonthenextavailableworkday.Anyworkthatwasleftincompleteduetoanunexpectedclosuremustbecompletedalongwithregularlyscheduledduties,onthenextavailableworkday.ItisapossibilitythatafterInspireNOLAreviewsthesubmittedproposals,thattheNetworkwilladoptasix(6)daycleaningschedule,Sunday-Fridayforallschoolsites.

3. InspireNOLAfacilitiesbeginoperationsat6:00AM.Employeesarerequiredtocompleteallrequireditemsasoutlinedinfrequencychartabove.

4. Allhousekeeping,cleaningandmaintenancedutiesmustalwaysbedonewithaminimumofdisruptiontonormalinstructionandotherfunctions.IftheProposerfeelsthatthelistedavailablehoursforcleaningarenotadequateformaintainingcleanfacilities,theymaysubmitaproposedalternativeschedule.Pleaseexplainthenatureofthechange(s)andwhythechangeisanimprovement.TheProposershouldnotusetheproposedschedulebeforeandunlessreceivingwrittenapprovalfromInspireNOLA.ProposermustnotifyInspireNOLAiftheyarenotabletocompleteanydutiesasoutlinedonthefrequencychartduetocircumstancesbeyondtheircontrol.

5. TheProposer’ssitesupervisor,afterconfirmingthatalldailyrequirementshavebeenmetwithregardstoaproperlycleanedfacility,shallensurethatalloutsidedoorsandwindowsaresecuredandlockeddaily.Proposerassumesfullresponsibilityintheeventtheexteriordoorsandwindowsarenotproperlysecureduponexitingfromthefacility.Furthermore,theProposeristotallyresponsibleifthebuildingisleftinanunsecuredposition,includingbutnotlimitedto,alldoorsandwindowbeinglocked,settingoftheburglaralarm,immediatenotificationtotherespectiveInspireNOLAAssistantPrincipalofOperationsifaproblemisencountered.

6. InspectionandSupervision.TheAssistantPrincipalofOperationswillinspectthefacilitiesdaily.TheProposerwillbeformallyevaluatedmonthlyusingtheInspireNOLACustodialInspectionForm.ItisanexpectationtheProposermaintainsanoverallscoreof90%forthedurationofthecontractperiod.TheProposerwilladdressallscoreslessthan100%byre-cleaningthenamedareaswithin24hours.AlongwiththeInspireNOLACustodialInspectionReport,theProposerwillmeetwiththeAssistantPrincipalofOperationsonaweeklybasisinordertoensureopen,regularfeedbackandcommunication.TheSupervisoroftheawardedcontractwillmeetwiththeDirectorofFacilitiesonabi-weeklybasis.


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C. Staffing

1. TheProposerisresponsibleforhiringandtrainingnecessarystafftoensureconsistent,reliable,andhigh-qualityservice.WhilespecificemployeesareatthediscretionoftheProposer,InspireNOLAexpectsexperiencedandqualifiedcustodial,training,andsupervisor-levelemployees.

2. Onlypersons,whohavereceivedtheproperscreeningandtraining,priortoemployment,shallbeassigneddutiesunderthiscontract.AllcontractpersonnelwillreceivetrainingontheexpectationsoutlinedwithintheInspireNOLACustodialServicesInspectionForm.ProposermustprovidewrittendocumentationthatanyemployeeworkingonanInspireNOLAsitehasreceivedthistraining.

3. AllpersonnelshallbedressedinamannerauthorizedbytheProposer,unlessotherwiseindicatedbyInspireNOLAinwriting.AuniformthatidentifiesthepersonasanemployeeoftheProposer’sandidentificationbadgeshallbewornatalltimeswhileworkingonanInspireNOLAsite.Theuniformshouldidentifythecompany’sname.Proposers,attheircost,shallprovideuniformstoitsemployeesthathavebeenapprovedbyInspireNOLA.

4. TheProposer’semployeesareexpectedtoexhibitprofessional,courteousconductandanappropriateappearanceatalltimes.AnyconductorappearancedeemedinappropriatebyanInspireNOLArepresentativewillbegroundsforremovalfromInspireNOLAproperty.Proposer’semployeesaretoberespectfultofaculty,studentsandvisitors;Proposer’semployeesareprohibitedfromfraternizingwiththesegroups.Flirtatiousbehavior,solicitingmonies,names,addressesandothersuchinquirieswillbecausefortheProposertoberemovedfromthepremises.

5. Inaccordancewithallfederal,state,andlocallaws,theProposeragreesnottodiscriminateagainstanyemployeeorapplicantonthebasisofrace,color,age,sex,religion,nationalorigin,disability,sexualorientation,genderidentity,maritalstatusandmilitaryorveteran’sstatus.

6. TheProposer’ssitesupervisor,afterconfirmingthatalldailyrequirementshavebeenmetwithregardstoaproperlycleanedfacility,shallensurethatalloutsidedoorsandwindowsaresecuredandlockeddaily.Proposerassumesfullresponsibilityintheeventtheexteriordoorsandwindowsarenotproperlysecureduponexitingfromthefacility.Furthermore,theProposeristotallyresponsibleifthebuildingisleftinanunsecuredposition,includingbutnotlimitedto,alldoorsandwindowbeinglocked,settingoftheburglaralarm,immediatenotificationtotherespectiveassignedSchoolMaintenanceManagerifaproblemisencountered.

7. LivingWage.TheProposeragreestocarefullymonitorandenforcesalariesandbenefitsthatpermittheiremployeestomaintaina“livingwage.”InspireNOLAplacesstrongvalueonacommitmenttotheriddanceofpovertyanditsassociatedills.Additionally,InspireNOLAbelievesthatpayingalivingwageleadstoincreasedworker


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morale,workerhealthandqualityofservice,aswellaslowersabsenteeism,turnoverrates,andrecruitingandtrainingcosts.

8. HealthyBusinessPractices:TheProposerisresponsiblefordeliveringconsistent,high-qualityservicethatmeetstheexpectationsoutlinedinthisRFP.

a) InspireNOLASchoolsexpectstheProposertooperateabusinessingoodstanding,whichincludesbutisnotlimitedto,healthyfinancialrecords,accident-freeoperations,competentstaffwithlowturnover.

b) InspireNOLASchoolsseesaddedvalue(andwillevaluateaccordingly)inProposerswhoprovideevidenceofNewOrleans-basedoperations,communityinvolvement,diversity&inclusioninitiatives,livingwages,andoverallbestpractices.

9.

D. SuppliesandEquipment

1. TheProposershallprovideattheircost:a) Alllabor,supervision,equipment,materials,supplies,tools,etc.asarerequiredfor

undertakingcustodialservicesfortheschools/facilitiesundercontract.

b) AllcleaningmaterialsandequipmenttobeusedbytheProposeraretobesuppliedandmaintainedbytheProposeratitssolecostandexpense.Thisincludeshandsoapandtoilettissuedispensers.

c) AdequatestoragespaceforsuppliesandequipmentwillbeprovidedfortheProposer.TheseareasshallbekeptcleanandorganizedbytheProposer.

E. LegalandCompliance

1. Safety:TheProposerisresponsiblefordesigningandimplementingacomprehensivesafetymanagementpolicythatgoesaboveandbeyondthe“minimumstandards.”Theprogrammustincludehealthandwellnesstrainingforon-sitecustodiansaswellasrecurrenttrainingthatincludeemergencyexitdrills,chemicalchildsafety.

2. SecurityClearanceandBonding:TheProposerwillsubmittoInspireNOLAuponrequest,namesandaddressesofallindividualswhowillbeperformingthework.InspireNOLArequiresbackgroundchecksforclearanceandinsistthatpersonnelwhoarenotapprovedforclearancebereplaced.TheProposerwillprovideevidencethatallemployeesengagedinperformingtheWorkarebonded.

3. Damages:TheselectedProposeragrees,atitssolecostandexpense,torepairorreplaceinkindanydamagecausedtoschoolpropertyandfixturesbyProposer’semployees,subcontractors,orequipment.IntheeventProposerfailstomakerepairsinareasonabletimeframe,oratimeframedictatedbytheInspireNOLArepresentative,


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InspireNOLAreservestherighttoobtainthenecessaryrepairsfromanoutsidesourceandbilltheProposerfortherepairsplusarepairmanagementfeeequalto10%ofthetotalcostofrepairs.

4. Compliance:TheProposerisresponsibleforfulfillingobligationsincompliancewithallfederal,state,andlocallawsandregulations,includingtheOccupationalHealthandSafetyAct(OSHA).TheProposerisresponsibleforanydamagetoInspireNOLASchoolspropertyorharminflictedonInspireNOLASchoolsstaff.TheProposermustnotifyInspireNOLASchoolsofanypendinglitigationinvolvingtheProposeranditsaffiliates,subsidiaries,and/orparentcompanies.

5. Insurance:TheProposerisresponsibleforprovidingproofofinsurancecoveragethatwillminimizeInspireNOLASchools’liabilityandexposureasoutlinebelow.Inaddition,itisunderstoodandagreedthatInspireNOLASchoolswillnotbeheldresponsiblefordamagetoprovider’sequipmentorvehicleregardlessofcause.

a) Worker’sCompensation/Employer’sLiabilityinsurancetocoverintheamountofnotlessthan$1,000,000eachaccident/diseaseeachemployee/diseasepolicylimit;includingawaiverofsubrogationinfavorofInspireNOLASchools.

b) ComprehensiveGeneralLiabilityinsuranceintheformofcomprehensive,contractualinsurance,personalinjury,broad-formpropertydamage,premisesoperationsandcompletedoperationsinanamountofnotlessthan$1,000,000peroccurrenceand$3,000,000aggregate;includingnamingInspireNOLASchoolsasadditionalinsuredandincludingawaiverofsubrogationinfavorofInspireNOLASchools.

c) TheProposerwillsubmittoInspireNOLAuponrequest,namesandaddressesofallindividualswhowillbeperformingthework.InspireNOLArequiresbackgroundchecksforclearanceandinsistthatpersonnelwhoarenotapprovedforclearancebereplaced.TheProposerwillprovideevidencethatallemployeesengagedinperformingtheWorkarebonded.

d) Ifawarded,Proposerisresponsibleforprovidinginsurancecertificatewithin5daysofaward.

ProposalInclusion:Eachproposalshallincludethefollowing

1. CompanyQualificationsandExperience

a) Describeyourcompany’sexperienceandqualificationsinprovidingcustodialservicesinK-12publicschools.

b) ProvidedetailevidencethatyourcompanyiscurrentlyprovidingcustodialservicesforotherK-12schools.Three(3)referencesformothersimilarsizedorlargerclients,atleastoneK-12schoolorganizationalreferencerequired


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c) DescribeyourcompanyexperienceinAPPA(AssociationofPhysicalPlantAdministrator),Level1cleaningoraqualifyingequivalentcleaningenvironment.Listallorganizations/schoolswhereserviceswereprovided.

d) Companyfinancialstatementsfromthepastthreeyears

2. Methodology/Operations

a) Provideastart-upplanforthisprojectincludingtimelinesandmilestones.IncludespecificdetailsforspacepreparationsbetweenJuly1–July20.

b) Describeyourproceduresforassuringqualityofwork,deliverables,performancemeasures,etc.Describeyourprocesses/proceduresformonitoringqualitycontrolforthisprojectorfortheservicesbeingprovided.

c) Describeyouremployeetrainingprogramsincludingtopics,frequencyandmethodofdeliveryfor:

i) Supervisorsii) QualityAssurancestaffiii) Custodialstaff

d) Describeyourqualitycontrolprogramincluding:i) PersonnelinvolvedintheQCprogramii) Inspectionsiii) Reporting

e) Staffingoutlineforeachschoolsitelistedonpageoneofthisdocument:i) Adescriptionofcapacityandskillsetsnecessarytocompletethejobii) Proposednumberofpersonneliii) Numberoffull&parttimeworkersiv) Wagescalev) Anticipatedworkschedules

3. SupportStaff

a) Describeyourorganizationalstructure,listingallkeypersonnelfunctionsandsupportservicesavailabletoInspireNOLAandhowtheywillbeprovided.

b) Describetheprocesstoaddressquestionsandcomplaints.

c) Describetheproceduresforrequestingemergencyservices.

d) ProvideastepbystepplanofactiontobeusedbytheProposer’sstafftoresolveproblemsthatmayoccurduringthecontractperiod.

e) Provideyourcompanyguidelinesforscreeningprospectiveemployeesincludingbutnotlimitedtodrugtestingpolicyandbackgroundchecks.

4. AdditionalInformation


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a) CopiesofWorkersCompensationInsurancecoverageandCertificateofLiabilitydeclarationpages

b) ProvidealistofallchemicalsthatwillbeusedatInspireNOLAfacilities.

c) Provideadetailedexplanationonmethodstobeusedincleaningthefollowing:i) Classroom&officesii) Entrances,commons&hallwaysiii) Restrooms,lockerrooms&showersiv) Cafeteriaandkitchenareasv) Gymnasiumvi) Describeyourguidelinesandstandardsforcyclecleaninglowtrafficanddifficult

toaccessareas.

5. Pricing.Allbidsshouldincludetotalannualproposedserviceprice.Additionalstaffinghoursforafterhoursathleticandacademiceventsshouldalsobereflectedinalineitem,indicatingperhouradditionalcostforeventshappeningoutsideoftheregularfacilityschedule.InspireNOLAinvitesproposerstosubmitabidpackageinthefollowingmanner:A. IndividualSiteB. WestBankPodComprehensive(Harte/Eisenhower/Karr)C. EastBankPodComprehensive(Wilson/McMain/#42/Mc35/PierreACapdeau)D. EntireNetwork

ProposalEvaluationAwidevarietyofcriteriawillbeusedtoevaluatethestrengthofeachproposal.Evaluationcriteriaareweightedonapointsystem,withthestrongestproposalsreceivingfullpoints.Thefollowingchartprovidessummaryguidanceontheevaluationcriteria:

Criteria Points Notes

Price 35Points Totalcostofprovidingthecleaningservicesoutlinedin

OverallValueandQualityofService 25Points Safety,innovation,professionalismandfitwiththeInspireNOLAmission,visionandculture

CompanyManagement 15Points

Experienceofseniorleadersandkeystaff;policiesandprocedures;compliancewith

applicablelawsandregulations;andorganizationalstructure

CompanyFinancials 10PointsHistoricalfinancialperformance,financial

projections,assetmanagementandreplacementpolicies,etc.


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Reputation/References 10Points Asevidencedbyprofessional,volunteerandphilanthropicreferences

NewOrleansCommunity 5PointsIncludes:NewOrleansoffice,community

involvement,companydiversityandinclusion,innovationandbestpractices.

Total: 100Points

TheissuanceofthisRFPisinnowayanofferorcontract,allproposalsarepropertyofInspireNOLAoncereceived.InspireNOLAreservestherighttoacceptorrejectanyorallproposals,waiveanyanomalies,negotiate,andmodifyorcanceltheRFPatanypointintheprocess.Thankyouinadvance,fortakingthetimetoreviewInspireNOLA’sCustodialRFP.Ifyouareawardedthisproposalyouwillbepartneringwithournetworkofschoolsaswecontinuetotransformandinspireaneducationalmovement.

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