request for proposals - torontopearson · this request for proposals ... gtaa is under no...

GREATER TORONTO AIRPORTS AUTHORITY TORONTO PEARSON INTERNATIONAL AIRPORT

Request for Proposals

Peak Period Vehicle (Taxicab and Limousine) Licenses

for

Toronto Pearson International Airport

Terminal 1 and Terminal 3

April 3, 2014


GREATER TORONTO AIRPORTS AUTHORITY

REQUEST FOR PROPOSALS

TO DEVELOP, MANAGE AND OPERATE

PEAK PERIOD PASSENGER SERVICE CONCESSIONS USING

TAXICABS AND LIMOUSINES (“PEAK PERIOD VEHICLES”)

INTRODUCTION

The Greater Toronto Airports Authority (the “GTAA”) requests proposals for the development,

management and operation of for hire peak period commercial vehicle passenger service

concessions picking up passengers at Terminal 1 and Terminal 3 at Toronto Pearson

International Airport.

This Request for Proposals (“RFP”) seeks proposals from enterprising companies who will

develop, implement, operate and manage highly professional and competent for hire passenger

service operations during peak periods established by the GTAA. The proponent’s front line

personnel must be well suited and personable individuals who enjoy working with the public and

who possess the essential knowledge regarding airport facilities and services to effectively and

efficiently deal with passengers. The successful proponent(s), if any, will have

uncompromising operating standards, particularly in ensuring the provision of high quality

passenger transportation services. Proponents must clearly demonstrate that they have the

necessary experience, organizational and motivational skills, as well as an existing fleet

capability to operate a first class Peak Period Vehicle passenger service concession at an

international Airport where first impressions are lasting impressions.

All vehicles operated by the successful proponent(s), if any, in providing the service must be

equipped with a GTAA automated vehicle identification transponder/device in accordance with

the Licence Agreement. Vehicle availability and operation at the Airport during required peak

time periods will be closely monitored and any attempt to operate vehicles during non-peak

periods may result in the termination of the Licence Agreement. The GTAA in its sole discretion

will establish the peak period times during which vehicles operated under Licence Agreements(s)

issued pursuant to this RFP must be operated to convey passengers picked up at the Airport.

GTAA may at any time, in its sole discretion, change the peak period times from time to time

during the term of the Licence Agreement.

This RFP describes the concession opportunity to provide the Peak Period Vehicle transportation

services at both Terminal One and Terminal Three at the Airport. Proponents must submit a

proposal which includes both Terminals. Any proponent(s) with common ownership with any

other proponent(s) will be considered one (1) proponent.

Through this RFP, the GTAA anticipates awarding up to a maximum of six (6) Licence

Agreements, for a total of up to one hundred and eighty (180) Peak Period Vehicles. Up to three

(3) License Agreements (40 vehicles each) may be issued for taxicabs and up to three License

Agreements (20 vehicles each) may be issued for limousines. No company will be awarded

more than one (1) Licence Agreement.


PRE PROPOSAL BRIEFING

A Pre-proposal Briefing meeting will be held, to discuss the requirements of the RFP and to

answer any questions, as follows:

April 17, 2014

10:00 a.m. to 11:30 a.m.

Pearson A & B


Greater Toronto Airport Authority

3111 Convair Drive

All Proponents should attend or be represented at the Pre-proposal Briefing; however, it is

requested that no more than two (2) individuals represent each Company. All Proponents

must pre-register their representatives, giving no less than 2 days’ notice, to Tanya

McKenzie-Hunter at 416.776.3798 or [email protected].

Each proponent acknowledges and agrees that any briefings and/or site tours are conducted for

the purpose of providing the proponents with access to the various sites at the Airport relevant to

this concession opportunity and thereby permitting them to make their own observations and

evaluations.

GTAA is under no obligation to confirm any statement or representation made during the

briefing and site tour.

All information provided or statements made in the course of any proposal briefing and/or site

tour by the GTAA or its representatives shall not be binding on the GTAA and shall not form

part of this Request for Proposal unless formalized by the GTAA in an addendum. The GTAA

makes no representation or warranty as to the accuracy or completeness of any information

provided or statements made in the course of such proposal briefing and/or site tour, if

conducted.

The GTAA shall in no event be responsible to ensure the equal dissemination of information

provided (orally or otherwise) in the course of the proposal briefing and/or site tour, if

conducted.

To pre-register please provide the following:

Name of proponent Company (full legal name and any business name); and

The names of the individuals (maximum 2) intending to attend the Pre-

proposal briefing as representatives of the proponent.


PROPOSAL CLOSING

The original proposal (signed), one (1) copy and one (1) electronic copy (USB Flash Drive

or CD) and all other information required by the RFP must be delivered, in a sealed envelope or

package clearly marked with the name and address of the Proponent, prior to the time stated

below to the following address:

Greater Toronto Airports Authority

Attention: Marina Marchetti, Manager Ground Transportation

3111 Convair Drive

Mississauga, ON L5P 1B2

Peak Period Taxicab and Limousine RFP

The deadline for the submission of proposals is 3:00 PM – May 9, 2014 (the “Closing Time”).

Proposals transmitted by facsimile or e-mail will not be accepted.

It is the responsibility of each proponent to ensure that the proposal is received at the above-

noted location on or before the Closing Time. Proposals submitted after the Closing Time will

not be accepted.





PEAK PERIOD PASSENGER SERVICE CONCESSIONS USING


TABLE OF CONTENTS

I. Background Information

II. Description of the Peak Period Vehicle Licence Opportunity

III. Request for Proposals Conditions and Procedures

IV. Proposal Requirements and Submission Schedules

V. Evaluation Guidelines

Attachments

A. East & West GTAA Limo Tariff

B. East & West GTAA Taxi Tariff

C. Out of Town GTAA Taxi & Limo Tariff

D. Peak Period Vehicle Licence

E. Personnel Training Regulations for the Assistance of Persons with

Disabilities

F. Proposal Schedules/Forms

1. Proposal Affidavit

2. Business and Financial References

3. Experience and Qualifications Statement

4. Organizational Data and Financial Statements

5. Methods of Management and Operation Plan

6. Fleet Vehicles

7. Financial Proposal

8. Cost and Investment

9. Criminal Background Checks/Reports

GREATER TORONTO AIRPORTS AUTHORITY 1 TORONTO PEARSON INTERNATIONAL AIRPORT

I. AIRPORT DEVELOPMENT AND BACKGROUND INFORMATION

1. Greater Toronto Airports Authority

The Greater Toronto Airports Authority (the “GTAA”) is a not-for-profit organization

mandated to operate and develop Toronto Pearson International Airport (the “Airport” or

“Pearson Airport”).

A ground lease with the Federal Government, signed on December 2, 1996, transferred

the management, operation and maintenance of Pearson Airport to the GTAA for a term

of 60 years, with one (1) renewal term for a further 20 years.

2. Airport Development

The GTAA has made significant capital infrastructure investments at Toronto Pearson.

Major development projects have been delivered through the Cogeneration Facility

Project completed in 2005, the Automated People Mover Project (“Link Train”)

completed in 2006, the Airport Development Program (“ADP”) completed in 2007, and

the Terminal 3 Redevelopment Program completed in 2010.

The GTAA will be undertaking the following development projects: Terminal 1

Enhancement Program and the Terminal 3 Enhancement Program, both which will

increase the capacity and utility of the existing terminals and improve customer

experience. The GTAA has replaced its parking control and access system in the

Terminal 1 Parking Garage and Value Park Lot in 2011 and 2012 respectively and in

2013, the parking control and access system was completed in the Terminal 3 Parking

Garage.

3. The Union Pearson Express Train

In 2012, Metrolinx, the Province of Ontario’s regional transportation authority, began

construction on the Airport lands of the portion of the commuter rail service connecting

Union Station in downtown Toronto to Toronto Pearson via the GO Transit Georgetown

line (the “Union Pearson Express”). The GTAA has made all of the necessary

investments to accommodate the Union Pearson Express that were the responsibility of

the GTAA. Completion of the project and commencement of commercial operation of the

Union Pearson Express train is expected to occur in 2015, in time for the Pan/Parapan

American Games.

The GTAA has expanded the capacity of its LINK Train connecting Terminal 1 and

Terminal 3 by adding a seventh train car and expanding the train platform. This

expansion to the LINK Train is being made to accommodate the additional passenger

traffic when the Union Pearson Express Train commences serving the public in 2015.

4. Background Information

At present there are licensees providing a peak period for hire transportation service

using (80) taxicabs and (45) limousines comprising a total of (125) vehicles. The licence

agreements for these peak period vehicles will expire on June 30, 2014. Those peak


period vehicles supplement these operated by the GTAA’s full time taxicab and

limousine operators. In addition, during the peak periods at the Airport there are

numerous other modes of Ground Transportation available for the travelling public,

including but not limited to, downtown hotel buses, off-airport hotel and parking shuttle,

vans and buses, out-of-town vans and public transit (Go, TTC and Cities of Brampton

and Mississauga). In addition, the Union Pearson Express train is expected to begin

operating to and from the Airport in 2015.

5. AVI System | Vehicle Dispatch

All commercial vehicles operating at the Airport, including taxicabs and limousines

operated during peak periods must be equipped with an Automated Vehicle Identification

(“AVI”) device (including, for example a transponder or GPS unit). When commercial

vehicles enter the Airport they go to the combined Terminal 1/3 Commercial Vehicle

Holding Areas (“CVHA”). The vehicle’s identification device is scanned at the entry to

the CVHA and their vehicle is slotted automatically for dispatch. All taxis, limousines,

peak period and emergency and irregular operation vehicles must park in sequence of

entry to the compound. When vehicles are required at the Terminals, the vehicle numbers

appear on the AVI sign boards and those vehicles are then dispatched to the appropriate

terminal.

6. AVI Device

The initial AVI device will be provided free of charge to the Licensee(s) by the GTAA;

however, the cost of all replacements of a lost, stolen or damaged devices will be the

responsibility of the Licensee. At the present time taxicab and limousines operating at

the Airport have AVI transponders. The current transponder fee is outlined in the table

below. The GTAA may in the future require that transponders be replaced with a GPS or

other device.

AVI System Equipment

AVI Equipment Cost Applicable Taxes Total

Transponder (per vehicle) $100.00 13% HST $113.00

7. Dispatch Service

The successful proponent(s), if any, will be required to provide and manage the vehicles

operated under the Licence Agreements for a pre-designated list of a maximum of four

authorized drivers for each Peak Period Vehicle approved by the GTAA and operated by

the successful proponent(s).

8. Peak Period Vehicle and Passenger Statistics

Historical data relating to taxicab, limousine, pre-arranged and peak period vehicle and

passenger statistics at the Airport are provided as Table 3. The forecast passenger

statistics are estimated and are provided for information only. The GTAA will not be

responsible in the event these figures are not attained. The GTAA does not make any

representation or warranty (express or implied) as to the completeness or accuracy of the

information. Companies must evaluate the business opportunity based on their own

expectations.


9. Historical Departing and Arriving Airline Passenger Statistics

Table 1 below lists the historical departing and arriving airline passenger statistics by

sector.

Table 1: Historical Arriving and Departing (Enplanement and Deplanement) Statistics

By Terminal

Year Terminal 1 Terminal 2 Terminal 3 Total

2006 14,486,012 5,159,959 11,148,610 30,794,581

2007 19,930,320 416,875 11,099,004 31,446,199

2008 21,091,661 -- 11,243,170 32,334,831

2009 20,160,193 -- 10,208,146 30,368,339

2010 21,060,530 -- 10,874,519 31,935,049

2011 22,143,413 -- 11,291,867 33,435,280

2012 23,224,970 -- 11,687,059 34,912,029

By Sector

Year Domestic Transborder International Total

2006 13,309,531 8,906,324 8,578,726 30,794,581

2007 13,744,155 8,879,180 8,822,864 31,446,199

2008 13,812,866 8,805,898 9,716,067 32,334,831

2009 12,730,047 8,074,027 9,564,265 30,368,339

2010 12,730,797 8,631,946 10,572,306 31,935,049

2011 13,078,513 8,979,106 11,377,661 33,435,280

2012 13,646,163 9,464,858 11,801,008 34,912,029


10. Airline Passenger Enplanement and Deplanement (Departing and Arriving)

Enplanement and Deplanement projections through 2018 for all terminal and airline

passenger sectors are shown on the Table 2 below.

Table 2: Forecast Airline Passenger Enplanement and Deplanement

Year E/D Forecast

2014 36,669,674

2015 37,983,248

2016 39,318,591

2017 40,652,871

2018 41,986,156

Many events or factors may reduce the number of airline passengers at the Airport. These include, without limitation, changes in terminal configuration, economic conditions, global events, the number of passengers using other airports (such as Toronto’s Billy Bishop airport and the Niagara and Buffalo airports), construction activity or air carrier operations at the Airport or facilities. The GTAA, its employees, officers and directors and their respective successors and heirs shall not be liable to any concession operator for any damages (direct, indirect, consequential or otherwise), losses, liabilities, charges or costs whatsoever, arising out of or related to the passenger forecasts or the above events regardless of whether changes occur with our without the consent of the GTAA.

Table 3 Taxicab, Limousine and Peak Period Vehicle Statistics

Year Taxicab Trips Limousine Trips Peak Period Trips (Taxicab

and Limousine)

2004 1,105,336 728,704 11,662

2005 1,116,165 751,353 16,634

2006 1,153,431 816,276 14,571

2007 1,167,527 836,779 9,080

2008 1,212,793 828,269 12,658

2009 1,095,849 728,502 719

2010 1,121,973 724,094 4,108

2011 1,157,787 697,396 13,645

2012 1,160,007 694,019 10,859

2013 1,193,405 692,701 16,830


II. DESCRIPTION OF THE PEAK PERIOD VEHICLE LICENCE

OPPORTUNITY

The following summarizes the scope of the Peak Period Vehicle passenger service

concession opportunity including key terms and conditions of the Licence Agreement

(Attachment D). In the event of a discrepancy between this RFP and the Licence

Agreement, the latter shall prevail.

The Greater Toronto Airports Authority (“GTAA”) pursuant to this Request for

Proposals, (“RFP”) is inviting the submission of proposals (a “Proposal”) from interested

companies for the opportunity for companies to operate a Peak Period Vehicle passenger

service at Toronto Pearson International Airport (“Airport”).

As described in Part I, the GTAA anticipates entering into up three (3) Licence

Agreements (taxicabs) of forty (40) Peak Period Vehicles each and up to three (3)

License Agreements (limousines) of twenty (20) Peak Period Vehicles. Under each

License Agreement each Licensee will be awarded the right and privilege to operate a

Peak Period Vehicle passenger service concession at the Airport for a period of three (3)

years (at the GTAA’s discretion, the GTAA may extend the License Agreement for up to

two years).. The successful proponent(s), if any, shall sign the GTAA’s form of Licence

Agreement (the “Licence Agreement”) attached hereto.

The GTAA’s Peak Period Vehicle policy is to ensure a high level of passenger service

and to provide a safe and efficient operating environment for the travelling public.

1. Philosophy

The GTAA is committed to bringing a Peak Period Vehicle passenger service concession

to the Terminals that offers the best in customer service, convenience, concept and

quality. It is of primary importance that customers receive excellent customer service.

2. Term

The Licence Agreements will be for fixed terms of three (3) years and two (2) one (1)

year option years. The option years are exercisable by the GTAA in its sole discretion.

The GTAA retains to the right to cancel the License Agreements at any time. At the

present time it is anticipated that the Licence Agreement will commence on or about July

1, 2014 and end on June 30, 2017, subject to the GTAA’s option to extend.


3. Annual Peak Period Vehicle Concession Fee

The successful proponent(s), if any, will be required to pay to GTAA a fee for each trip,

per Peak Period Vehicle during the term of the License as set out therein (the “Per Trip

Fee”) in addition to applicable taxes The Per Trip Fee proposed by the proponent must

be set out in its proposal as per Schedule 7 (Attachment F). Per Trip Fees are payable to

the GTAA monthly as billed by the GTAA.

4. Existing Licence Holders

A company that currently operates peak period vehicles at the Airport may submit a

Proposal pursuant to this Request for Proposals. Where such companies are under

common ownership, the GTAA will accept only one (1) Proposal from one (1) such

owner regardless if there are two or more companies under that ownership.

5. Driver Proposals

Proposals from individuals and unincorporated groups (including associations and

partnerships) will not be accepted. Existing airport authorized drivers may incorporate a

legal entity, under any one of the statutes described below, which incorporated entity may

submit a Proposal to provide a peak period commercial vehicle passenger service:

Business Corporations Act (Ontario) - www.mbs.gov.on.ca

Corporations Act (Ontario) - www.mbs.gov.on.ca

Co-operative Corporations Act (Ontario) - www.mbs.gov.on.ca

Canada Business Corporations Act - www.ic.gc.ca

Canada Not-for-profit Corporations Act - www.ic.gc.ca

6. Proof of Status

Proponents must provide, at the time they submit their Proposal, as part of its Proposal, a

certificate or articles of incorporation, or other incorporating documents and a certificate

of status or such other evidence of the Proponent’s (company) validity and existence as

the GTAA may require.

7. Age of Vehicle

Vehicles operated under the Licence Agreement cannot at any time during the term of the

License Agreement have been licensed for road use anywhere for longer than four (4)

years for a limousine or six (6) years for a taxicab.

8. Peak Period Vehicle Requirements

All Peak Period Vehicles operated pursuant to a Licence Agreement, including any

replacement Peak Period Vehicles, must have a GTAA supplied Authorized Peak Period

Vehicle decal applied permanently to the vehicle and the Licensee must adhere to all

other requirements as per the terms and conditions of the Licence Agreement.

http://www.ic.gc.ca/

http://www.ic.gc.ca/


The Licensee must be the registered owner under the Highway Traffic Act (Ontario) of

each Peak Period Vehicle it operates under the Licence Agreement.

9. Hours of Operation

The Licensee shall ensure that the Peak Period Vehicles are available to pick up

passengers at the Airport during the specific peak periods established by the GTAA from

time to time to serve the needs of the travelling public and to coincide with departing and

arriving flights during such peak periods.

Peak period passenger demand is seasonally affected and will vary month to month.

GTAA will endeavour to communicate the Peak Period Operating Hours for each month

fourteen (14) days in advance. However, such advance notice may not be possible and

notwithstanding this, the Licensee shall, within one (1) hour of receiving notice, adjust

its provision of the Peak Period transportation service to comply with any changes in the

Peak Period Operating Hours as instructed by the GTAA’s Commercial Vehicle

Dispatcher.

At any time, the GTAA may revise the hours of peak period operation to meet changing

airline schedules, including delayed and late flights and to ensure the operational

efficiency of the ground transportation system. The Licensee are required to provide

service to meet the needs of the traveling public in all weather conditions, including

winter storms.

10. Taxes

The Licensee will be responsible for the payment of all rates, taxes, assessments and any

other amounts lawfully imposed during the term of the Licence Agreement, in respect of

the Licensee’s business, including its operations under the Licence Agreement.

11. Insurance

The Licensee will be responsible for procuring and maintaining comprehensive general

liability insurance as described in the Licence Agreement in such amounts as specified by

the GTAA from time to time, per vehicle and other insurance as required under the

Licence Agreement. Proof of ability to obtain insurance must be provided with the

Proposal submission.

12. Peak Period Vehicle Drivers

Each individual driving Peak Period Vehicles under a Licence Agreement must first

obtain from the GTAA and maintain at all times a valid GTAA Approved Driver’s

Certificate and must be properly licensed by the municipality that licenses the taxicab or

limousine. Approved Driver certificate applications, including renewals, will require each

driver to comply with various conditions. Any driver operating a Peak Period Vehicle

under a Licence Agreement may be required to undergo an English language assessment

and training, if warranted, based on such assessment. This requirement applies to drivers


new to the Airport as well as existing drivers who are switching from driving an existing

Peak Period Vehicle, taxicab or limousine.

13. Peak Period Vehicle Drivers Operating at the Airport Outside of Peak Period

Conditions

The GTAA may revoke the Approved GTAA Driver‘s Certificate of any driver who

operates a Peak Period Vehicle at the Airport for the purpose of picking up passengers for

commercial hire outside of the peak period times established by the GTAA. Such

activity also constitutes a default by the Licensee under the Licence Agreement. .

14. Operation of Peak Period Vehicles

Peak Period Vehicles bearing GTAA identification (plates and/or decals) operating at the

Airport under the Licence Agreements must only be operated by individuals with a valid

GTAA Approved Driver’s Certificate and must be properly licensed by the municipality

in which the taxicab or limousine is registered. If a Peak Period Vehicle is operated

during the Peak Period Hours by an individual who is not in possession of a valid GTAA

Approved Driver Certificate, municipal license or driver’s license, the GTAA may, at its

discretion terminate the Licence Agreement.

15. Required Level of Service

The GTAA will monitor the performance of the Licensees to ensure that the Peak Period

Vehicles are meeting a minimum of 90% of the posted Peak Period Operating Hours

based on any two (2) consecutive week period. Licensees failing to meet this condition

may at the discretion of the GTAA have their Licence Agreement terminated. Where a

Licence Agreement has been revoked it may be awarded to the next successful applicant

of this RFP.

16. Government Approvals

The Licence(s) shall procure and maintain all licenses, permits, and approvals required by

federal, provincial, municipal or other government authorities (“Government Approvals”)

to enable them to operate a Peak Period Vehicle passenger service concession at the

Airport. In particular, the successful proponent(s) must ensure that a valid municipal

authority from the City of Toronto or the City of Mississauga or other municipality

located in the Greater Toronto Area (provided, however, that such other municipality’s

vehicle licensing, inspection and operating standards for the type of vehicle to be

operated under a Licence Agreement are, in the GTAA’s sole and absolute discretion,

equivalent or superior to those of the City of Toronto or City of Mississauga) exists for

each vehicle operated under the Licence Agreement.

The successful proponent(s), if any, within fifteen (15) days of being notified that its

Proposal has been selected must have obtained all necessary Government Approvals,

failing which, the GTAA may cancel the award of the Licence Agreement and proceed to

select another Proposal. The successful proponent(s) shall provide copies of such

approvals to the GTAA promptly upon request.


17. GTAA Licence Agreement

The successful proponent(s), if any, within fifteen (15) days of being notified that its

Proposal has been selected must sign and deliver to the GTAA the Licence Agreement

(attached to this RFP as Attachment D is the GTAA standard Licence Concession

Agreement), failing which, the GTAA may cancel the award of the Licence Agreement

and proceed to select another Proposal notwithstanding that the successful proponent

has obtained all Government Approvals, described above. No changes to the terms and

conditions of the Licence Agreement will be permitted.

18. Airport Tariffs

The Licensee(s) are required to charge customers for trips from the Airport according to

tariffs established by the GTAA. Attached is the GTAA most recent tariff schedule

(Attachments A, B, & C). The GTAA may, in its sole discretion, change the amounts of

the tariff schedule from time to time.

19. Presentation

Proponents may be requested to make a presentation of their Proposal to the Evaluation

Committee. The exact time, date and location of this presentation will be determined by

the GTAA after the Closing Date.

20. Request For Proposal | Concession Security Deposit

The Licensee(s) must maintain during the term of the Licence, a Concession Security

Deposit in the amount of Five Thousand Dollars ($5,000.00) in the form of a certified

cheque or irrevocable letter of credit (see Schedule 1 attached) which must be submitted

with the signed Proposal submission, failing which, the GTAA may cancel the award of

the Licence Agreement and proceed to select another proponent(s) notwithstanding that

the proponent has obtained all Government Approvals or signed the Licence Agreement,

or both. At the end of contract period the deposit will be refunded after GTAA receives

all transponders, GPS devices or other devices provided by the GTAA and a certificate

confirming the destruction of “GTAA authorized decals” affixed to the vehicles and that

all financial obligations to the GTAA have been met up to and including the Expiry Date

of the Licence Agreement.

21. Net Licence

The Licensee(s) will be responsible for any and all costs to develop and operate its

business. Licensee(s), are not expected or encouraged to purchase or lease new vehicles

operated pursuant to the Licence Agreement.


III. REQUEST FOR PROPOSALS CONDITIONS AND PROCEDURES

1. Schedule

The GTAA anticipates that the following schedule will apply with respect to this RFP

including for the submission of Proposals and the selection and award of the Licence

Agreement(s), if any, pursuant to this RFP:

April 17, 2014 Pre-proposal Briefing

April 25, 2014 Deadline for Questions

May 9, 2014 RFP Closing Date

May 30, 2014 Proposed Award by the GTAA

July 1, 2014 Proposed Commencement Date of Licence

The original proposal, one (1) copy and one (1) electronic copy (USB Flash Drive or

CD) and all other information required by the RFP must be delivered, in a sealed

envelope or package clearly marked with the name and address of the proponent, prior to

the time stated below to the following address:



3111 Convair Drive

Toronto AMF, ON L5P 1B2

Peak Period Taxicab and Limousine RFP

The deadline for the submission of proposals is 3:00 PM – Friday, May 9, 2014 (the

“Closing Time”). Proposals transmitted by facsimile or e-mail will not be accepted.

It is the responsibility of each Proponent to ensure that its proposal is received by the

GTAA at the above-noted location on or before the Closing Time. Proposals submitted

after the Closing Time will not be accepted.

Notwithstanding the above, the GTAA reserves the right to postpone the Closing Time by

issuing an addendum at which time all Proponents shall be advised of the revised Closing

Time.

2. Eligibility to Submit Proposal

Affiliate or Associate Status between Interested Proponents

A Proponent may submit, individually or as part of a group, only one (1) Proposal.

In these Specifications:

(a) “Affiliate” means an affiliated corporation within the meaning of paragraph (b);

(b) “Associate” when used to indicate a relationship with any person, means:


(i) a corporation that the person controls in any manner that results in control in

fact, whether directly through the ownership of shares or indirectly through

a trust, a contract, the ownership of shares of any other corporation, a right

to purchase shares or securities convertible into shares or otherwise;

(ii) a partner of the person acting on behalf of the partnership of which that

person is a partner;

(iii) a trust or estate in which the person or any other relative of the person is a

trustee or beneficiary;

(iv) a spouse or child or the person acting or any other relative of the person;

(v) where the person has a spouse or child or has another relative;

(vi) a corporation that the spouse, child or relative controls in any manner that

results in the control in fact, whether directly through the ownership of

shares or indirectly through a trust, a contract, the ownership of shares or

securities convertible into shares or otherwise;

(vii) a partner of the spouse, child or relative acting on behalf of the partnership

of which they are partners, or

(viii) a trust or estate in which the spouse, child or relative has a substantial

beneficial interest in respect of which he serves as a trustee or in a similar

capacity.

(c) For the purposes of this RFP:

(i) one corporation is affiliated with another if one of them is the subsidiary

of the other or both are subsidiaries of the same corporation or each of

them is controlled by the same person; and

(ii) if two or more corporations are affiliated with the same corporation at the

same time, they are deemed to be affiliated with one another.

3. Parties in Litigation or Arrears in Respect of Arrangements with the GTAA

Any person or corporation, or its management, board of directors, owners or related

parties which has commenced or maintains an action, suit or proceedings against, or is in

arrears of any payment with, the GTAA, is not eligible to submit a Proposal, unless

arrangements satisfactory to the GTAA are made in respect of such action, suit,

proceedings or arrears prior to the RFP closing date.


4. Addenda

At any time prior to the Closing Time the GTAA may issue addenda describing any

required additions to, deletions from, alterations or clarifications (collectively the

“Addenda”) to the Request for Proposals. All such Addenda shall become part of the

Request for Proposals.

5. Negotiations

It should be understood that while the GTAA will determine what it believes to be the best

overall acceptable Proposal(s), it is the nature of the RFP process that this will only form

the basis for negotiations and does not mean that such Proposal is necessarily totally

acceptable in its form as submitted. The GTAA reserves the right to negotiate with one or

more proponents in question and as part of that process to negotiate changes, amendments

or modifications to the Proposal as submitted, without offering any, or all, of the other

proponents the right to amend their Proposals.

6. Proponents Interview

Proponents may be required to attend one or more interviews with the GTAA and its

designees to discuss specific issues relative to their Proposal. The GTAA will determine

dates and times of such interviews and invited proponents will be given notice of such at

the appropriate time.

7. Acceptance and Authority to Cancel

Each proponent acknowledges and agrees that by submitting a Proposal that the GTAA:

a) shall not necessarily accept the highest revenue Proposal or any of the

Proposals submitted;

b)

shall have no liability or obligation to any proponent, except to the party (if

any) with whom the GTAA enters into a Licence Agreement in its sole

discretion and then only subject to the terms of such agreement; and

c) shall be fully and forever released and discharged of all liability and

obligation in connection with the Request for Proposals. The GTAA reserves

the right to cancel this Request for Proposals without any liability, obligation

or reimbursement to the proponents.


8. Completion

Proposals must be submitted in accordance with these instructions.

It is the proponents’ responsibility to ensure complete understanding of the Request for

Proposals and all requirements stated therein. If clarification is necessary, Proponents are

advised to contact the GTAA Concessions Office in writing prior to the Closing Time.

By responding to this Request for Proposals, each proponent acknowledges and agrees

that failing to comply with any of the requirements if this Request for Proposals may

result in the disqualification of its Proposal as provided for elsewhere in the Request for

Proposals.

9. Revisions

A Proposal previously submitted in accordance with these instructions may be withdrawn

or revised by letter, facsimile or e-mail provided that such withdrawal or revision is:

a) received at the GTAA office specified above by the Closing Time; and

b) signed by an individual who is an authorized signatory of the Proponent.

10. Proposal Opening

Proposals shall not be opened in public, nor is the GTAA obligated to disclose the

financial and other details of any of the Proposals.

11. Unacceptable Proposals

GTAA shall reject:

(i) proposals received at the office specified after the Closing Time;

(ii) Facsimile or e-mail Proposals;

(iii) Proposals not signed in accordance with the GTAA’s requirement for signature as

described in this Request for Proposals;

(iv) Proposals submitted by Proponents who failed to attend a mandatory Proposal

briefing or site tour (if applicable); and

(v) Proposals submitted by third parties who have not been pre-qualified for this

Request for Proposal (where such pre-qualification has taken place) or who have

not received the Request for Proposal from the GTAA or its authorized agent.

The GTAA may in its sole discretion, accept or reject any other Proposals, including

(without limitation):

(i) Proposals not submitted in the format specified by the GTAA (other than Proposals

not signed as stated above, which shall be rejected);

(ii) Proposals which contain qualifying conditions or otherwise fail to conform to the

Request for Proposals;

(iii) Incomplete Proposals; and


(iv) Proposals not otherwise responsive or not meeting the requirements of this

Request for Proposals.

12. Rights of the GTAA

The GTAA reserves the right in its sole discretion:

i) To consider, accept or reject conditional or alternate Proposals;

ii) To cancel this Request for Proposals;

iii) To reject any or all of the Proposals;

iv) To waive any irregularities in any Proposal; and

v) To elect not to continue with the Request for Proposals process.

13. Nature of Request for Proposals

This Request for Proposals does not constitute an offer of any nature or kind whatsoever

by the GTAA to any or all of the proponents. All costs and expenses incurred by the

Proponents relating to the Proposal process, including (without limitation) the receipt and

review of the Request for Proposals and any Addenda or supplementary information, the

preparation and submission of the Proposal, any post-Proposal submissions or meetings,

the awarding and execution of any Licence Agreement and all any other activities related

in any way to the Proposal process, shall be borne by the proponents. The GTAA is not

liable to pay for such costs and expenses, or to reimburse or to compensate proponents in

any manner whatsoever for such costs and expenses under any circumstances, including

(without limitation) those circumstances described under the heading in “Rights of

GTAA”, rejection of any or all Proposals and the cancellation of this Request for

Proposals at any time.

14. Negotiations

Proposals must be submitted as firm and irrevocable and open for acceptance by the

GTAA at any time during the sixty (60) day period following the Closing Time.

The GTAA reserves the right, at its sole discretion, to enter into discussions or to

negotiate with any proponent or with multiple proponents concurrently or otherwise. In

no event shall the GTAA be required to enter into discussions or negotiations on similar

or other terms with or offer any modified terms to any other proponent prior to entering

into a Licence Agreement. The GTAA shall incur no liability or obligations to any

proponent as a result of such discussions, negotiations or modifications, which and shall

not affect the irrevocability of the Proposal, which Proposal shall remain in full force and

effect until such time as the Proposal is accepted, the Proposal expires or the GTAA and

the proponent agree in writing to extend the validity period of the Proposal.


15. Proof of Insurance

The successful proponent(s), if any, shall, prior to commencement of operations under

the Licence Agreement, furnish to the GTAA certificates of insurance signed by an

authorized representative of the insurer evidencing proof of coverage.

16. Proponents Cost of Proposal Preparation

This RFP does not constitute an offer of any nature or kind whatsoever by the GTAA to

any or all of the proponents. All costs and expenses incurred by the proponents relating to

Proposals will be borne by the proponents. The GTAA is not liable to pay all, or any

portion, of such costs and expenses, or to reimburse or to compensate proponents in any

manner whatsoever for such costs and expenses under any circumstances including the

rejection of any or all Proposals and the cancellation of this RFP at any stage of this

process.

17. Ownership

All Proposals and supplementary material will become the property of the GTAA.

18. Canadian Dollars

All dollar values referenced in these specifications are Canadian Dollars.

19. Disclaimer

It is the responsibility of each proponent to investigate and to be satisfied as to the facts

and conditions prior to submitting a Proposal. All data or information provided herein is

for informational purposes only and the GTAA makes no representations or warranties

and accepts no responsibility for the accuracy or completeness of any information or data

supplied herein.

Proponents are responsible for obtaining their own independent statistical, financial, legal,

accounting, engineering and technical advice on all proposal matters.

20. Use of RFP Specifications

This RFP or any portion thereof shall not be used for any purpose other than the

submission of a Proposal for a Peak Period Vehicle passenger service concession at the

Airport, on the terms set out in this RFP.

21. Confidentiality of RFP

Any information pertaining to the GTAA obtained by proponents as a result of

participating in the RFP process is confidential and must not be disclosed to any person

without the prior written authorization of the GTAA.


22. Release of Information

After award of any Licence Agreement, upon written request to the GTAA, the only

information that will be released is the name of the successful proponent(s) with whom the

GTAA has entered into a Licence Agreement(s).

23. Other Proposal Conditions

Proponents are advised to pay special attention to statements contained in this

document using the obligatory terms “must”, “required” or “shall”. The statements

indicate compulsory elements, which must be addressed and complied with in your

proposal submission.

Should any discrepancy exist between both this RFP document and Attachment D,

the Concession Licence, the latter shall prevail.

24. Questions and Additional Information

Any questions or requests for additional information concerning this RFP are to be

submitted in writing to the GTAA at the following address:


c/o Ground Transportation

3111 Convair Drive


Toronto AMF, ON L5P 1B2


Facsimile: (416) 776-5808

E-mail: [email protected]

A copy of all pertinent questions posed by the Proponents and answers provided by the

GTAA will be sent to all recipients of the RFP specifications. The final date for questions

to be received from proponents is April 25, 2014. Oral questions will not be answered

other than at the Pre-proposal Briefing.


IV. PROPOSAL REQUIREMENTS AND SUBMISSION SCHEDULES

Proponents must submit one signed (1) original, one (1) copy and one (1) electronic

copy (USB Flash Drive or CD) of their Proposal including all of the following items and

documents organized and tabulated in the following order:

1) Executed Proposal Affidavit;

2) Business and Financial References;

3) Experience and Qualifications Statement;

4) Organizational Data (including proof of company incorporation and current

existence) and Financial Statements;

5) Methods of Management and Operation Plan;

6) Fleet Vehicles description;

7) Financial Proposal; and

8) Copies of criminal background checks/reports dated no earlier than 2013,

with respect to (i) the officers and directors of the Proponent, and (ii) the

proposed drivers and obtained from the police department in the community

in which such individuals reside.

It is understood that Proposals that are not accompanied by all of the above documents

will be considered incomplete and may be rejected.

1. Executed Proposal Affidavit

Proponents must include an executed Proposal Affidavit in the form of Schedule 1

(Attachment F). Alterations, additions and/or modifications to the form or affidavit will

not be accepted and will be cause for rejection of the Proposal.

2. Business and Financial References

The proponents should list the names of three business references and three financial

references related to their business operations during the past three years. Proponents

should use the format shown in Schedule 2 (Attachment F) for each reference.

The GTAA reserves the right to contact people other than those provided regarding

background and experience of the Proponents.

3. Experience and Qualifications Statement

Proponents should explain in detail the number of years and extent of Proponent’s Peak

Period Vehicle for hire service experience, with special emphasis upon prior experience

with the operation and management of facilities at airports or major transportation

centers. With respect to any proponent incorporated by drivers, the Proposal should

identify the experience of the proponent’s managers and drivers in providing a Peak

Period Vehicle for hire service proponents should also provide resumes and details on the

relevant experience of persons who will be directly involved in the management of this

type of opportunity including, specifically, on-site manager(s).


This section of the Proposal should include the following information about the

Proponent (and its drivers) and be presented in the form of Schedule 3 (Attachment F):

Names of taxicab or limousine services operated by the Proponent in the prior three

years;

Size of the proponent’s existing taxicab or limousine fleet;

Description of the services;

Sales volume of existing operations, listed by service category, for the past three

years;

History of taxicab or limousine experience including any Peak Period Vehicle for hire

services experience;

Number of employees in total;

Other information that supports Proponent’s experience as it pertains to the Proposal

In addition please provide detailed information on proponent’s resources i.e.

driver’s pool and how and why drivers are hired; and

The Proposal must include the name and title of the officers and directors of the

Proponent.

4. Organizational Data and Financial Statements

Proponents must submit to the GTAA the following information in the form of Schedule

4 (Attachment F):

Organizational Data

This section of the Proposal should include a legal description of the Proponent, and

other relevant information including any Articles of Incorporation and the latest Annual

Filing showing current Director and Officers.

Financial Statements

Include a Balance Sheet, Income Statement, Statement of Cash Flows and footnote

disclosure, prepared in accordance with generally accepted accounting principles, for the

current fiscal year-to-date, and the most recent three complete fiscal years. If available,

financial statements audited or certified by an independent certified public accountant

should be submitted; otherwise, a notarized statement certifying the accuracy of the

financial information and signed by duly authorized officer of the Proponent must

accompany the financial information. Include a pro forma Income Statement and

Statement of Cash Flow for the three (3) year Term of the Licence Agreement.

The GTAA reserves the right to obtain, at no cost to the proponent, a Dun and Bradstreet

financial report, or other credit report, on the proponent and its affiliates and related

entities, if any, to facilitate its financial evaluation of the Proposal.


5. Methods of Management and Operation Plan

The GTAA is committed to providing excellent service to our passengers through various

initiatives including, Passenger Surveys, Mystery Shopper Programs and regular audits.

Proponents should describe, in detail, their customer service plan including the following

in the form of Schedule 5 (Attachment F):

a) Staffing Plan

Staffing plan to include the number of management and non-management

employees (including drivers) and the shifts to cover the operating hours

b) Customer Service Philosophy and Programs

A description of proponent’s goals with regard to customer service including

examples of customer service surveys and the proposed customer service survey

program’s frequency of use, data analysis methodology, and sample summary

reports;

Employee training programs;

Employee Policy Manual, including drug and alcohol policies;

Policy regarding operating hours and flexibility of schedule for servicing travelers

on unscheduled or delayed flights;

Plans for service to persons with disabilities; and

Procedures for handling customer complaints.

c) Service

Describe the drivers proficiency in the English language including other

languages (see under the heading “Peak Period Vehicle Drivers” for more

information on English language proficiency assessment and training);

Outline any training or certification programs required by the proponent regarding

customer services such as sensitivity training or defensive driving and whether

drivers have completed such programs;

Describe the actions that the proponent and drivers will take to provide good

customer service; and

Describe the proponent’s Peak Period Vehicle dispatch services for the Airport in

detail.

d) Fuel

Describe the fuel source for the Peak Period Vehicles; including the use of

alternative fuels or hybrids.


e) Maintenance Plan

Policy for maintenance and repairs of Peak Period Vehicles

Frequency of cleaning and trash disposal

Environment and recycling plans

f) Policies and Practices

Handling of money (method of payment)

6. Fleet Vehicles

Describe the Peak Period Vehicles which will be used at commencement of the Licence

Agreement (age, fuel source, make, model etc.). Proponents must ensure that the

vehicles meet the requirements described in Schedule “A” of the Licence Agreement.

Please specify whether vehicles will be directly owned or leased by the Proponent. Outline the details requested above on Schedule 6 (Attachment F).

7. Financial Proposal

State the Per Trip Fee that the proponent proposes to pay to the GTAA during the Term

of the Licence Agreement on Schedule 7 (Attachment F).

8. Insurance Requirements

Insurance – Letter from Insurance Broker stating willingness to provide comprehensive

general liability insurance in accordance with the Licence Agreement.

9. Driver Agreements

Where the successful proponent(s), if any, will own or lease/licence the vehicles, describe

in detail the proposed agreement with the drivers who will drive under the Licence

Agreement; including, but not limited to, a list of the fees to be paid by the drivers.


V. EVALUATION GUIDELINES AND CRITERIA

The following Guidelines will be considered in the evaluation of Proposals. Selection

will be based upon the sole judgment of the GTAA using the following Guidelines:

1. Experience and Qualification of Proponents

Company organization;

Number of years experience of the Proponent as well as its managers and drivers in

the taxicab or limousine business, including Peak Period Vehicle for hire industry or

any airport related business; and

Professional references.

2. Past Performance to be Considered

The GTAA may refer to previous Peak Period service level performance where

information exists; and

Where Proponent has no previous Peak Period experience with the GTAA, the

Proponent(s) must provide detailed substantiation indicating their service levels under

similar conditions.

3. Management of Operation and Customer Service

Corporate operating and customer service philosophy and policy and programs;

Proposed management team and structure for set-up and ongoing operation of the

Peak Period Vehicle passenger service concession;

Proposed method of operation with respect to the handling of money and payments;

Drug and alcohol policy;

Other services offered beyond the GTAA’s mandatory requirements;

Maintenance and repairs of vehicles;

Internal audit and security system for revenue control and handling of cash and

payments by staff;

Acceptance of credit cards, debit cards and cash;

Plans for scheduled maintenance and cleaning of vehicles and uniforms;

Plans regarding garbage refuse disposal and recycling;

Policy regarding flexibility of schedule for servicing travelers on unscheduled or

delayed flights;

Staffing policy, hiring, training and motivational programs;

Ease of access-egress for customers and staff and plans for service to persons with

disabilities;

Procedures for handling customer complaints;

Staffing levels and schedules;

Staffing and customer services programs, philosophies and training;

Airport familiarization programs and other staff training related to airport operations;

Methods to monitor customer service;

Staff uniforms, dress code, corporate staff identifiers, if applicable;

Replacement of equipment;

Dispatch services;

Vehicle (age, fuel source, make, model etc.);


Fuel (fuel source for the vehicles including the use, if any, of alternative fuels or

hybrids);

Handicap accessibility; and

Any other relevant data.

4. Financial Capability of Proponent

The proponent’s financial statements.

5. Financial Proposal - Peak Period Vehicle Per Trip Fee payable to the GTAA

6. Completeness and Comprehensiveness of the Proposal

The GTAA will also consider the past performance of the Proponent, and their

constituent individuals and drivers or entities as applicable, on other contracts with the

GTAA or other entities in terms of quality of work and compliance with performance

schedules.

7. Other

In addition to the above Guidelines, the GTAA may consider any other criteria it deems

appropriate in evaluating the Proposals.

8. Checklist

Schedules 1 to 8 (see Attachment “F”)

Insurance Certificate(s)

Shareholder Information, if any

Articles of Incorporation

Company Background/History

Training Programs

Customer Service Plan

Driver Agreement




PEAK PERIOD PASSENGER SERVICE CONCESSION USING


ATTACHMENT A

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.ffirat si ht ni dedulcni t on era sll ot 704 yawhgi Heht 704 yawhgi H f o esu stseuqer regnessaP a fI

.ffiraT eht ot dedda eb lliw ll ot el bacil ppa

.f oereht trap ro set unim 01 hcae rof 00. 6$

regnessap hcae rof egrahc l anoiti dda 00. 01$. et uor no ff o deppord

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muimerp 00. 21$ A

sel uR AATG" eht htiw ecnadrocca ni egaggab

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ti derC rof artxe egrahc ot dettimrep t on era srevir D

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. 704 et uorot ua'l ed egaép al sap dnerpmoc en firat eC

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med

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m 01 ed ehcnart rap $ 00, 6

euqahc ruop $ 00, 01 ed si arf seD ésopéd eri at ne

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segagab sel ruop sét uoj a t nores $ 00, 21 ed si arf seD. AATG al ed st ne

mel gèr sel nol es ,seri at nedécxe

. ertèmoli k el $ 05, 1

seri at nemél ppus si arf sed regixe t nevuep en srueff uahc seL

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setrac sel ret pecca' d sunet sap t nos en srueff uahc se L.ti béd ed

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morf spirt ot seil ppa ffirat si hT. ot noroT dnar G ud eri autroporéa étirot uA'l rap sévuorppa se

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6002 , 1 yaM evitceff E

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TROPRI A

TROP

ORÉA

00. 96

00. 26

00. 95

00. 65

00. 15

00. 05

00. 64

00. 3400. 53

00. 34

00. 73

00. 54

00. 82

00. 34

00. 34

00. 25 00. 75 00. 75

00. 76

00. 06

00. 55

00. 27

00. 36

00. 06

00. 95

00. 15

00. 65

00. 75

00. 85

00. 45

00. 94

00. 54

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00. 44 00. 54

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00. 53

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00. 04

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ATTACHMENT B

EAST & WEST GTAA TAXI TARIFF

/OIR

ATN

O EKAL

OIRAT

NO C

AL

.ffirat etar talf devorppa ytirohtuA stropriA otnoroT retaerG

.DEDULCNI TSH .ylno tropria eht morf spirt ot seilppa ffirat sihT

.otnoroT dnarG ud eriautroporéa étirotuA'l rap sévuorppa semrofinu sfiraT

.troporéa'l ed séutceffe stnemecalpéd sel ruop euq selbacilppa tnos en sfirat seC

slloT 704

detseuqer regnessaPetuoR no spotS

regnessaP elpitluM

sffO porD

egaggaB ssecxE

fo edistuO spirTpa

M enoZ

sdraC tiderC

etuoR

dedulcni ton era sllot 704 yawhgiH stseuqer regnessaP a fI .ffirat siht ni

elbacilppa eht 704 yawhgiH fo esu.ffiraT eht ot dedda eb lli

w llot

ro setunim 01 hcae rof 00.6$

.foereht trap

hcae rof egrahc lanoitidda 00.21$.etuor no ffo deppord regnessap

dedda eb lliw

muimerp 00.21$ A

ecnadrocca ni egaggab ssecxe yrrac ot".snoitalugeR dna seluR AATG" eht hti

w

.ertemolik rep 54.1$

egrahc ot dettimrep ton era srevirD

.stnemyap drac tiderc rof artxe

ot deriuqer ton era srevirD.sdraC tibeD tpecca

.etuor derreferp srevird no desab sffiraT

rus egaéP704 etuorotua'l

sruoc ne stêrrAetuor ed

ed tnemeuqrabéD

sregassap srueisulp

segagaBseriatnedécxe

à tnemecalpéD

al ed rueirétxe'l rus eértsulli enoz

etrac al

tidérc ed setraC

tejarT

egaép al sap dnerpmoc en firat eC

elbacilppa egaép eL .704 etuorotua'l edregasu'l euqsrol firat ua étuoja ares

.704 etuorotua'l ed noitasilitu'l ednamed

setunim 01 ed ehcnart rap $ 00,6

.sniom uo

euqahc ruop $ 00,21 ed siarf seD ésopéd eriatne

mélppus regassap.etuor ed sruoc ne

sétuoja tnores $ 00,21 ed siarf seD noles ,seriatnedécxe segagab sel ruop

.AATG al ed stnemelgèr sel

ertèmolik el $ 54,1

sed regixe tnevuep en srueffuahc seL iuq stneilc sed seriatne

mélppus siarf.tidérc ed etrac enu tneslilitu

sunet sap tnos en srueffuahc seL.tibéd ed setrac sel retpecca'd

stejart sel noles silbaté tnos sfirat seL.srueffuahc sel rap sédna

mmocer

TROPRIA

TROP

ORÉA

notgnilsI.evA

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104

05

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WEQ

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72

704

7

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7

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00.74

00.05

00.7400.44

00.04

00.63

00.64

00.0400.33

00.8200.23

00.52

00.72

00.03

00.23

00.33

00.43

00.53

00.04

00.83

00.54

00.44

00.35

00.4500.65

00.16

00.65

00.16

00.36

00.56

00.46

00.4500.05

00.7400.54

00.04

00.53

00.24

00.04

00.44

00.25 00.4400.54

00.9400.45

00.6500.16

00.05

00.45

00.75

00.2600.05

00.3500.65

00.2600.35

00.45

00.8500.46

00.96

00.46

00.66

00.47

00.27

00.96

00.56

00.46

00.86

00.9600.47

00.67

00.86

00.37

00.87

00.57

00.47

00.16

00.66

00.36

00.86

00.96

00.74

00.54

00.91E

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0

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50.0

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Mt. P.

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. DEDULC

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TV

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CLU

SE.

sll oT 704

detseuqer r egnessaPet uoR no spot S

r egnessaP el pitl uM

sffO por

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. ffir at si ht ni dedul cni t on er a sll ot 704 yawhgi H

eht 704 yawhgi H f o es u stseuqer r egnessaP a fI

.ffir aT eh t ot dedda eb lliw ll ot el bacil ppa

.f oer eht tr ap r o set unim 01 hcae r of 00. 6$

r egnessap hcae r of egr ahc l anoiti dda 00. 01$. et uor no ff o deppor d

ssecxe yrr ac ot dedda eb lliw

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À c

ompt

er d

u 1e

r ju

illet

201

0

407

Tolls

Hig

hway

407

tol

ls a

re n

ot in

clud

edin

thi

s ta

riff.

If a

Pas

seng

er r

eque

sts

use

of H

ighw

ay 4

07 t

he a

pplic

able

toll

will

be

adde

d to

the

Tar

iff.

Pass

enge

r re

ques

ted

Stop

s on

Rou

te$6

.00

for

each

10

min

utes

or

par

ther

eof.

Mul

tipl

e Pa

ssen

ger

Dro

p O

ffs

$12.

00 a

ddit

iona

l cha

rge

for

each

pass

enge

r dr

oppe

d of

f on

rout

e.

Exce

ss B

agga

geA

$12

.00

prem

ium

will

be

adde

d to

carr

y ex

cess

bag

gage

. D

rive

r m

ust

info

rm p

asse

nger

pri

or t

o de

part

ing

the

ter

min

al c

urb.

Trip

s O

utsi

de o

fZo

ne M

ap$1

.55

per

kilo

met

re.

Cred

it C

ards

Dri

vers

are

not

per

mit

ted

to c

harg

eex

tra

for

cred

it c

ard

paym

ents

.

Dri

vers

are

not

req

uire

d to

ac

cept

Deb

it C

ards

.

Rout

eTa

riff

s ar

e ba

sed

on d

rive

rs p

refe

rred

rou

te.

Fuel

Sur

char

geA

mou

nt w

ill b

e ad

ded

to t

he T

ariff

.

Effe

ctiv

e Ju

ly 1

, 201

0

Pèag

e su

rl’a

utor

oute

407

Arr

êts

en c

ours

de r

oute

Déb

arqu

emen

t de

plus

ieur

s pa

ssag

ers

Baga

ges

excé

dent

aire

s

Dép

lace

men

t à

l'ext

érie

ur d

e la

zone

illu

stré

e su

rla

car

te Ca

rtes

de

créd

it

Traj

et

Supp

lém

ent

pour

carb

uran

t

Ce t

arif

ne

com

pren

d pa

s la

péa

gede

l'au

toro

ute

407.

Le

péag

e ap

plic

able

sera

ajo

uté

au t

arif

lors

que

l'usa

ger

dem

ande

l'ut

ilisa

tion

de

l'aut

orou

te 4

07.

6,00

$ p

ar t

ranc

he d

e 10

min

utes

ou m

oins

.

Des

fra

is d

e 12

,00

$ po

ur c

haqu

epa

ssag

er s

uppl

émen

tair

e dé

posé

en c

ours

de

rout

e.

Des

fra

is d

e 12

$ s

’ajo

uter

ont

pour

le

tran

spor

t de

bag

ages

exc

éden

tair

es.

Le c

hauf

feur

doi

t in

form

er le

pas

sage

r av

ant

de q

uitt

er le

liné

aire

de

trot

toir

de

l’aé

roga

re.

1,55

$ le

kilo

mét

re.

Les

chau

ffeu

rs n

e pe

uven

t ex

iger

des

frai

s su

pplé

men

tair

es d

es c

lient

s qu

iut

ilils

ent

une

cart

e de

cré

dit.

Les

chau

ffeu

rs n

e so

nt p

as t

enus

d 'ac

cept

er le

s ca

rtes

de

débi

t.

Les

tari

fs s

ont

étab

lis s

elon

les

traj

ets

reco

mm

andé

s pa

r le

s ch

auff

eurs

.

Le m

onta

nt s

era

ajou

té a

u t

ari

f.

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ATTACHMENT C

OUT OF TOWN GTAA TAXI & LIMOUSINE TARIFF

Des

tinat

ions

that

are

not

list

ed o

n O

ut o

f Tow

n Ta

ri�s

- $1

.55

per k

ilom

etre

from

Tor

onto

Pea

rson

Inte

rnat

iona

l Air

port

.

Aldershot

88$Cheltenham

$69

Hagersville

$169

Orillia

$193

Alliston

119

$Claremont

$93

Hamilton-D/T

$98

Palgrave

$71

Alton

88$Cobourg

$198

Hamilton-MTN

$108

Paris

$162

Ancaster

103

$Collingwood

$206

Hanover

$264

ParrySound

$330

Angus

147

$Cookstown

$107

HollandLanding

$97

Peterborough

$218

Arthur

144

$Courtice

$123

HorseshoeValley

$164

PortColborne

$218

Aurora

79$Creemore

$150

Huntsville

$323

PortHope

$175

Ballantrae

95$Deerhu rst

$334

Ingersoll

$211

PortPerry

$137

Barrie

137

$Delhi

$223

Inglewood

$76

Rockwood

$94

Beamsville

134

$Detroit

$547

Jarvis

$185

Schomberg

$76

Beaverton

183

$DouglasPoint

$327

JasksonsPoint

$144

Sharon

$95

Beeton

103

$Dundas

$100

Keswick

$126

Shelburne

$126

Belleville

294

$Durham

$222

Kettleby

$71

St.Catharines

$162

Bolton

53$Elmira

$163

Kilbride

$86

St.Jacobs

$147

BondHead

91$Elora

$146

Kimberley

$213

St.Thomas

$274

Bowmanville

127

$Ennismore

$242

KingCity

$64

StoneyCreek

$103

Bracebridge

272

$Erin

$93

Kingston

$417

Stouffville

$88

Bradford

94$FenelonFalls

$238

Kitchener

$137

Stratford

$198

Brantford

150

$Fergus

$135

Lindsay

$215

Sutton

$137

Brockville

528

$FlamboroCentre

$95

London

$264

Talisman

$207

Brooklin

08$

Flamborough

$95

Loretto

$82

TerraCotta

$71

Brougham

83$Flesherton

$184

Midland

$213

Thorold

$172

Buffalo

245

$FortErie

$229

Milton

$64

Tottenham

$82

BuffaloAir port

245

$Freelton

$96

MohawkRaceway

$76

Trenton

$ 275

Burford

162

$Galt

$122

MonoMills

$76

Uxbridge

$117

Caledon

76$Georgetown

$65

Mt.HopeAirport

$122

WasagaBeach

$191

CaledonEast

70$Goderich

$308

Newcastle

$143

Waterdown

$88

Caledonia

135

$Goodwood

$031

Newmarket

$86

Waterloo

$147

Cambridge

122

$Gormley

$73

NiagaraFalls,ON

$186

Welland

$196

CampBorden

145

$GrandValley

$125

NiagaraontheLake

$196

Windsor

$537

Campbellville

76$Gravenhurst

$246

Nobleton

$57

Woodstock

$187

Carlisle

91$Grimsby

$120

Norval

$56

CedarMill s

66$Guelph

$113

Orangeville

$98

Pour

les

dest

inat

ions

non

incl

uses

dan

s le

s ta

rifs

hor

s-vi

lle :

1,55

$ le

kilo

mèt

re à

par

tir d

e l'A

érop

ort P

ears

on d

e To

ront

o.

TA

XI O

UT

OF

TOW

N T

ARI

FFS

TA

RIFS

DE

TAXI

HO

RS-V

ILLE

1

��

��

��

��

��

��

��

��

��

��

��

��

If a

pas

seng

er re

ques

ts u

se o

f Hig

hway

407

, the

dri

ver m

ust i

nfor

m th

e

pass

enge

r of t

he a

pplic

able

toll

that

will

be

adde

d to

the

tari

�, p

rior

to le

avin

g th

e ai

rpor

t

Dri

ver m

ay se

ek p

re-a

ppro

val f

or a

ny c

redi

t car

d tr

ansa

ctio

ns e

xcee

ding

$75

Rat

es in

clud

e G

ST.

Hig

hway

407

tolls

are

not

incl

uded

in th

is ta

ri�

Le

péa

ge d

e l'a

utor

oute

407

n'es

t pas

incl

us d

ans

ce ta

rif

Si

un

usag

er d

eman

de l'

utili

satio

n de

l'au

toro

ute

407,

le c

hau�

eur d

oit

info

rmer

l'us

ager

du

péag

e ap

plic

able

qui

sera

ajo

uté

au ta

rif,

avan

t de

qu

i�er

l'aé

ropo

rt

Le c

hau�

eur p

eut e

xige

r une

pré

-app

roba

tion

de c

arte

de

créd

it po

ur to

ute

tr

ansa

ctio

n au

-des

sus

de 7

5,00

$

Les

tari

fs in

clue

nt la

TPS

.

SEC

TEU

RS Á

L'E

XTÉR

IEU

R D

ES T

ARI

FS D

E TA

XI P

OU

R LA

RG

T BO

UN

DA

RY A

REA

S BE

YON

D G

TA T

AXI

TA

RIFF

S /

004 YA WHGI H

TEERTS ELEEK

TEERTS NI REFF UD

TEERTS E GNOY

404 YA WHGI H

E UNEVA NE DRA W

DAOR NA WOCc M

E NI L HT9

$3$4

$5$6

$7$8

$9$1

0

724 YA WHGI H

DAOR KC ORB

$11

DAOR ET NORB

DAOR A WAGAYE N

DAOR RAGL AF ART

304 YA WHGI H

DAOR YRRE D

104 YA WHGI H

DAOR SI VA M

014 YA WHGI H

$11

$10

$9$8

$7$6

$5$4

724 YA WHGI H

DAOR TR OPRI A

$3

TEERTS S ADNUD

TEERTS T NARB

$12

$13

REVI R E GUOR

DAOR SETI H W

DAOR KC ORB

DAOR YE NTSE W

DAOR E GDI R EKAL

TEERTS KC ORB

DAOR NOSKCI HT

DAOR KRAP

DAOR E NI L N WOT

$72

$76

$81

$84

$88

$93

$96

$100

PIC

KE

RIN

GA

JAX

WH

ITB

Y

OS

HA

WA

D

UN

DA

SS

TR

EE

T

TEERTS T NARB

E NI L HPLE UG

E NI L SREKL A W

E NI L YBELPPA

EVI R D KAOLR UB

$82

$76

$72

$66

BU

RL

ING

TO

N

TA

UN

TO

N

RO

AD

407

ETR

TOLL

S - E

AST

/ PÉ

AG

E D

E L’A

UTO

ROU

TE 4

07 -

EST

407

ETR

TOLL

S - W

EST

/ PÉA

GE

DE

L’AU

TORO

UTE

407

- O

UES

T

TAXI

OU

T O

F TO

WN

TA

RIFF

S T

ARI

FS D

E T

AXI

HO

RS-V

ILLE

Eff

ecti

ve J

uly

1, 2

010

À c

omp

ter

du

1er

ju

ille

t 20

10

Des

tinat

ions

that

are

not

list

ed o

n O

ut o

f Tow

n Ta

ri�s

- $1

.65

per k

ilom

etre

from

Tor

onto

Pea

rson

Inte

rnat

iona

l Air

port

.

Aldershot

$97

Cheltenham

$76

Hagersville

$186

Orillia

$212

Alliston

$131

Claremont

$102

Hamilton-D/T

$108

Palgrave

$78

Alton

$97

Cobourg

$218

Hamilton-MTN

$119

Paris

$178

Ancaster

$113

Collingwood

$227

Hanover

$291

ParrySound

$363

Angus

$16 2

Cookstown

$118

HollandLanding

$ 107

Peterborough

$240

Arthur

$159

Courtice

$135

HorseshoeValley

$180

PortColborne

$240

Aurora

$87

Creemore

$165

Huntsville

$355

PortHope

$193

Ballantrae

$105

Deerhurst

$368

Ingersoll

$232

PortPerry

$151

Barrie

$151

Delhi

$245

Inglewood

$84

Rockwood

$104

Beamsville

$147

Detroit

$602

Jarvis

$204

Schomberg

$84

Beaverton

$201

DouglasPoint

$360

JasksonsPoint

$159

Sharon

$ 105

Beeton

$113

Dundas

$110

Keswick

$139

Shelburne

$139

Belleville

$324

Durham

$244

Kettleby

$78

St.Catharines

$178

Bolton

$58

Elmira

$179

Kilbride

$95

St.Jacobs

$162

BondHead

$100

Elora

$161

Kimberley

$234

St.Thomas

$302

Bowmanville

$140

Ennismore

$266

KingCity

$70

StoneyCreek

$113

Bracebridge

$299

Erin

$102

Kingston

$459

Stouffville

$97

Bradford

$103

FenelonFalls

$262

Kitchener

$151

Stratford

$218

Brantford

$165

Fergus

$149

Lindsay

$237

Sutton

$151

Brockville

$581

FlamboroCentre

$105

London

$291

Talisman

$228

Brooklin

$119

Flamborough

$105

Loretto

$90

TerraCotta

$78

Brougham

$91

Flesherton

$203

Midland

$234

Thorold

$189

Buffalo

$270

FortErie

$252

Milton

$70

Tottenham

$90

BuffaloAirport

$270

Freelton

$106

MohawkRaceway

$84

Trenton

$303

Burford

$178

Galt

$134

MonoMills

$84

Uxbridge

$129

Caledon

$84

Georgetown

$72

Mt.HopeAirport

$134

WasagaBeach

$210

CaledonEast

$77

Goderich

$339

Newcastle

$157

Waterdown

$97

Caledonia

$149

Goodwood

$113

Newmarket

$95

Waterloo

$162

Cambridge

$134

Gormley

$80

NiagaraFalls,ON

$205

Welland

$216

CampBorden

$160

GrandValley

$138

NiagaraontheLake

$216

Windsor

$591

Campbellville

$84

Gravenhurst

$271

Nobleton

$63

Woodstock

$206

Carlisle

$100

Grimsby

$132

Norval

$62

CedarMills

$73

Guelph

$125

Orangeville

$108

Pour

les

dest

inat

ions

non

incl

uses

dan

s le

s ta

rifs

hor

s-vi

lle :

1,65

$ le

kilo

mèt

re à

par

tir d

e l'A

érop

ort P

ears

on d

e To

ront

o.

LIM

OU

SIN

E O

UT

OF

TOW

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ARI

FFS

TA

RIFS

DE

LIM

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TEERTS ELEEK

TEERTS NI REFF UD

TEERTS E GNOY

404 YA WHGI H

E UNEVA NE DRA W

DAOR NA WOCc M

E NI L HT9

$3$4

$5$6

$7$8

$9$1

0

724 YA WHGI H

DAOR KC ORB

$11

DAOR ET NORB

DAOR A WAGAYE N

DAOR RAGL AF ART

304 YA WHGI H

DAOR YRRE D

104 YA WHGI H

DAOR SI VA M

014 YA WHGI H

$11

$10

$9$8

$7$6

$5$4

724 YA WHGI H

DAOR TR OPRI A

$3

TEERTS S ADNUD

TEERTS T NARB

$12

$13

REVI R E GUOR

DAOR SETI H W

DAOR KC ORB

DAOR YE NTSE W

DAOR E GDI R EKAL

TEERTS KC ORB

DAOR NOSKCI HT

DAOR KRAP

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$79

$84

$89

$93

$97

$102

$106

$110

PIC

KE

RIN

GA

JAX

WH

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Y

OS

HA

WA

D

UN

DA

SS

TR

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T

TEERTS T NARB

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$90

$84

$79

$73

BU

RL

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TO

N

TA

UN

TO

N

RO

AD

BOU

ND

ARY

ARE

AS

BEYO

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ATTACHMENT D

PEAK PERIOD VEHICLE LICENCE


PEAK PERIOD VEHICLE CONCESSION LICENCE AGREEMENT


P.O. Box 6031, Toronto AMF, Ontario, L5P 1B2

EFFECTIVE DATE: INSERT DATE YZ---------

NAME OF OPERATOR: INSERT LEGAL NAME

INSERT OPERATING AS NAME

ADDRESS: INSERT ADDRESS – LINE 1

INSERT ADDRESS – LINE 2

Main Tel. #: INSERT NUMBER Fax #: INSERT NUMBER 24 Hour Contact: INSERT NUMBER

Email Address: INSERT EMAIL

Term of Licence: Three (3) years commencing INSERT DATE and expiring INSERT DATE (the “Term”),

subject to the GTAA’s Option to Extend.

The Operator is hereby granted the non-exclusive and non-transferable, except as provided herein, licence to

provide the Services using Peak Period Vehicles registered with the GTAA as provided herein, during the

Term at Toronto Pearson International Airport in accordance with the terms of this Licence, the Rules and

Regulations of the GTAA and the Operator’s Proposal submitted pursuant to the Request for Proposals,

which Proposal and Rules and Regulations are incorporated by reference herein. The issuance and continued

validity of this Licence is subject to the Operator complying with the terms and conditions of this Licence, as

attached hereto.


Per:

Name:

Title:

I have authority to bind the Corporation.

The undersigned hereby agrees to be bound by and comply with all of the terms and conditions of this

Licence.

Name of Operator: INSERT LEGAL NAME OF OPERATOR

Name/title of Authorized Signing Officer:

Signature of Authorized Signing Officer:

Date of Signature:

GENERAL TERMS AND CONDITIONS

1. INTERPRETATION

1.1. DEFINITIONS

In this Licence all capitalized terms shall have the meaning ascribed thereto in this Section 1.1:

“Airport” means Toronto Pearson International Airport (as the same may from time to time be altered,

diminished, reconstructed or expanded);

“Airport Operations Bulletins” means all directives and other notices issued from time to time by the

GTAA relating to the management, maintenance and operation of the Airport and that form part of the

Rules and Regulations;

“Approved Driver Certificate” (the “ADC”) means the document issued by the GTAA evidencing that the

individual named therein has satisfactorily passed the designated examination administered by the GTAA

and is thereby permitted to drive a Peak Period Vehicle;

“Automated Vehicle Identification System Transponder Reference Guide” means the document (as

may be amended, restated, or replaced from time to time) describing the use and operation at the Airport of

an AVI Transponder;

“AVI Transponder” shall have the meaning given that term in Section 2.1(2);

“Change of Control” means in the case of the Operator the transfer or issue by sale, assignment,

subscription, transmission on death, mortgage, charge, security interest, operation of law or otherwise, of

any shares, voting rights or interest which would result in any change in the shareholders, or members, or in

the effective control or the continuity of management and the business practices of the Operator unless such

change occurs as a result of trading in the shares of the Operator listed on a recognized stock exchange and

then only as long as the GTAA receives assurances reasonably satisfactory to it that there will be continuity

of management and of the business practices of the Operator notwithstanding such Change of Control;

“Concession Security Deposit” shall have the meaning given that term in Section 3.4;

“Commercial Vehicle Holding Area” means the area located at 6288 Terminal Three Road at the Airport

at which all taxicab and limousines including Peak Period Vehicles operated hereunder are staged before

being dispatched by the GTAA to the Terminal Buildings, or such other area as may be determined by the

GTAA from time to time, and which area includes the GTAA’s commercial vehicle administrative

processing offices;

“Driver” means an individual who holds a valid ADC and who drives a Peak Period Vehicle in accordance

with this Licence;

“Driver’s Licence” means a licence, to operate a motor vehicle, issued under the Highway Traffic Act

(Ontario);

“Fee” means the Per Trip Fees as described in Section 3.1;

“GTAA” means Greater Toronto Airports Authority;

- 2 -

“GTAA’s Option to Extend” means the GTAA’s option to extend the Term of the Licence for a maximum

of two (2) one (1) year periods on the same terms and conditions as contained herein, except that the GTAA

shall have the right to fix and determine the Fees and other charges for each such period of extension. The

GTAA may exercise this option by notice to the Operator, such notice to be given not less than six (6)

months before the end of the original Term or first such extension period, as applicable (the “GTAA’s

Notice”). The Operator shall have sixty (60) days from the date of the GTAA’s Notice to accept or reject

the extension of the Term. If the Operator accepts an extension, the Operator shall execute an amendment

to this Licence providing for the extension, and the Fees and other charges as then fixed and determined by

the GTAA. If the Operator rejects the extension, the Term shall end in accordance with the provisions set

out herein and the Operator shall comply with all provisions of this Licence dealing with the expiration or

sooner determination of this Licence as the case may be;

“GTAA Parties” shall have the meaning given that term in Section 7.1;

“Ground Lease” means the lease of the Airport between Her Majesty the Queen in Right of Canada as

represented by the Minister of Transport (the “Landlord”), and the GTAA, as tenant, made as of the 2nd

day

of December 1996, as may be restated, supplemented or amended from time to time;

“Licence” means this Licence and all schedules hereto, as may be amended, restated or supplemented from

time to time;

“Licence Year” means a period of twelve (12) months where the first such Licence Year commences on the

first day of the first full calendar month of the term of the Licence and ends on the last day of the calendar

month in which the anniversary date of the first day of the term of this Licence occurs and every twelve (12)

month period thereafter during the Term;

“Peak Period Operating Hours” means the hours, days and months determined by the GTAA as set forth

in Schedule “F” during which the Operator shall provide the Services in accordance with this Licence

attached hereto as amended from time to time;

“Peak Period Vehicle” means a taxicab or limousine owned or leased by the Operator that complies with

the requirements and specifications described in Schedule “C” attached hereto, that is used to provide the

Services during the Peak Period Operating Hours and that is registered with the GTAA as provided herein;

“Operator” means the Operator set out on the face page of this Licence and its permitted assigns. Any

reference to “Operator” includes, where the context allows, the directors, officers, servants, employees,

contractors, agents, invitees and licensees of the Operator and all other Persons over whom the Operator

may reasonably be expected to exercise control or is in law responsible;

“Person” includes any individual, company, corporation, partnership, limited partnership, firm, trust, sole

proprietorship, organization, association, government or government agency, authority or entity, however

designated or constituted;

“Plate” means a plate, card, sticker or other device provided by the GTAA to be affixed to each Peak

Period Vehicle as provided in this Licence;

“Proposal” means the proposal submitted by the Operator pursuant to the Request for Proposals with

respect to operating a for hire passenger transportation service using Peak Period Vehicles and incorporated

into this Licence as Schedule “E” attached hereto;

“Request for Proposals” means the request for proposals Peak Period Vehicles dated April 1, 2014 issued

by the GTAA and in accordance with which this Licence is awarded to the Operator;

- 3 -

“Rules and Regulations” means all rules, regulations, codes, policies and Airport Operations Bulletins

promulgated by the GTAA from time to time in respect of all aspects of the Airport’s operations as the same

may be amended, restated or supplemented from time to time;

“Services” means the provision by the Operator of a for hire motor vehicle transportation service using

Peak Period Vehicles during the Peak Period Operating Hours to transport passengers from the Terminal

Buildings in accordance with the provisions of this Licence;

“Term” means the period of time set out on the face page of this Licence;

“Terminal Buildings” means Terminal 1 and Terminal 3 at the Airport and any new terminal building (and

related structures, fixtures and improvements) as the same may be replaced, demolished, expanded or

renovated from time to time; and

“Transfer” means an assignment or transfer of this Licence in whole or in part, any transaction, including a

sub-licence, whereby any of the privileges of the Operator under this Licence are transferred to another, any

transaction or occurrence whatsoever (including, but not limited to, expropriation, receivership proceedings,

seizure by legal process and transfer by operation of law) which has changed or might change the identity of

the Operator described on the face page of this Licence upon whom the privileges granted pursuant to this

Licence have been conferred and includes a Change of Control.

2. OPERATOR COVENANTS

2.1 GENERAL COVENANTS

(1) In connection with providing the Services pursuant to this Licence, the Operator shall:

(a) operate INSERT NUMBER OF VEHICLES AS AWARDED Peak Period Vehicles in

providing the Services. The Operator shall be the registered owner under the Highway

Traffic Act (Ontario) of each such Peak Period Vehicle. Upon request of the GTAA, the

Operator shall provide the GTAA with documentation satisfactory to the GTAA

confirming that the Operator is the owner as described above. In addition, the Operator

shall register with the GTAA the Operator’s Peak Period Vehicles by providing the

information described in Schedule “A” hereto. The Operator shall ensure that at all times

during the Term not less than INSERT AMOUNT AS AWARDED Peak Period

Vehicles are in operation providing the Services only during the Peak Period Operating

Hours;

(b) comply with all of the provisions contained in the following schedules attached to this

Licence each of which shall form an integral part hereof:

Schedule “A” - Vehicle Registration;

Schedule “B” – Fees;

Schedule “C” – Vehicle Requirements;

Schedule “D” – Driver Obligations;

Schedule “E” – Proposal submitted by Operator;

Schedule “F” – Peak Period Operating Hours; and

Schedule “G” –GTAA approved Taxicab and Limousine tariffs.

(c) provide the Services in accordance with its Proposal, incorporated by reference herein,

and this Licence;

(d) ensure that its Drivers comply with the provisions contained in Schedule “D” – Driver

Obligations – attached to and forming an integral part of this Licence;

- 4 -

(e) with respect to every Peak Period Vehicle trip that commences at the Airport, ensure that

no passenger pays an amount greater than the fare described by the GTAA’s then

approved tariff attached hereto as Schedule “G” as amended from time to time;

(f) not commit, nor permit to be committed, any act that is contrary to, avoids, or has the

effect of circumventing the intent, purpose, and spirit of the AVI Transponder system;

(g) not commit, nor permit to be committed, any waste upon, or damage to, the Airport or any

nuisance or other act or thing which in the GTAA’s opinion disturbs the operations of the

Airport, the operation of any Airport tenants, other licensee or occupants or the traveling

public at the Airport and not perform any acts or carry on any practices which may

damage the Airport or any part thereof; and

(h) not do, nor permit to be done, any act in or about the Airport which, in the GTAA’s

opinion, (i) hinders or interrupts the flow of vehicle or pedestrian traffic to, in and from

the Airport, or (ii) in any way obstructs the free movement of Persons using or doing

business at the Airport.

(2) The Operator shall not operate any Peak Period Vehicle that does not have securely affixed to it a

Plate and/or an automated vehicle identification and/or tracking device (collectively an “AVI

Transponder”). The Plate and AVI Transponder are the property of the GTAA and shall be

returned, without delay, by the Operator to the GTAA on the expiration or termination of this

Licence.

(3) Immediately upon becoming aware that any Peak Period Vehicle has an inoperative or

malfunctioning AVI Transponder, the Operator shall cease to operate such Peak Period Vehicle

and shall immediately obtain a replacement transponder from the GTAA.

(4) Upon request of the GTAA, the Operator shall forthwith permit access to any Peak Period Vehicle

for the purposes of inspecting or replacing an AVI Transponder. Except as authorized by the

GTAA, the Operator shall not remove, modify, alter, tamper with, or attempt to repair an AVI

Transponder, and under no circumstances shall the Operator interfere with, disrupt or impede an

AVI Transponder’s electronic signal or operation.

(5) The Operator shall comply with any directive issued by the GTAA restricting the number of trips

per hour by Peak Period Vehicles to a Terminal Building.

(6) Upon request of the GTAA, the Operator shall forthwith provide in writing information describing

the type, and amount of, all fees, costs, expenses and charges that are required to be paid by each

Driver to the Operator. The GTAA will make this information available to other Peak Period

Vehicle licensees, their drivers and other taxicab and limousine operators and drivers at the

Airport.

2.2 COMPLIANCE WITH LAWS AND RULES AND REGULATIONS

In connection with its use of the Airport pursuant to this Licence, the Operator shall, at its sole cost and

expense, and in all respects, promptly abide by and comply with:

(a) all applicable laws, statutes , regulations, by-laws, directives and rules which pertain to, or in any

manner affect, the Airport and the business operations of the Operator at the Airport in providing

the Services; and

(b) all regulations and directives issued by the GTAA in connection with the management and

operation of the Airport including, without limitation, the Rules and Regulations, all Airport

- 5 -

Operations Bulletins issued from time to time and the Automated Vehicle Identification System

Transponder Reference Guide.

- 6 -

2.3 LICENSES, PERMITS, ETC.

The Operator shall procure and maintain, at its sole cost and expense, such licenses, permits, certificates or

approvals from all relevant governmental and other authorities and such private permits as may be

necessary to enable the Operator to provide the Services, and promptly pay or cause to be paid all rates,

taxes and assessments that may at any time during the Term be lawfully imposed in order to maintain in

good standing such licenses, permits, certificates or approvals. The Operator shall provide to the GTAA a

copy of any such licenses, permits, certificates or approvals upon request.

2.4 RECORDS

Pursuant to the Ground Lease, the GTAA must ensure that Persons deriving business from the Airport

maintain and submit records, as described in the Ground Lease, including monthly and yearly audited

statements and, if requested, a profit and loss statement relating to such Person’s business and operations at

the Airport (collectively, the “Record Provisions”). However, the Landlord has agreed that, provided an

AVI Transponder is installed in every Peak Period Vehicle, the GTAA will not be required to obtain from

the Operator the information described in the Record Provisions. Notwithstanding the above, if directed by

the GTAA, the Operator shall promptly do all things as are necessary to enable the GTAA to comply with

the Record Provisions or any part of the Record Provisions.

3. FEE AND SECURITY DEPOSIT

3.1. CONCESSION FEE

(1) The Operator hereby covenants with the GTAA that the Operator shall, during the Term, pay to the

GTAA the fees hereby reserved, in the manner herein provided, in lawful money of Canada,

without any prior demand therefore and without any deduction, abatement, set-off or compensation

whatsoever, such payment to be delivered to:



P.O. Box 6031

(Courier address – 3111 Convair Drive)

Toronto AMF, Ontario

L5P 1B2

Attention: Controller

or at such other address as the GTAA may from time to time designate.

(2) In accordance with Section 3.1(1) herein, during the Term of this Licence the Operator shall pay to

the GTAA a fee in the amount described in Schedule “B” hereto whenever a Peak Period Vehicle

exits the Commercial Vehicle Holding Area (the “Per Trip Fees”), whether or not the Peak Period

Vehicle stops to pick up a passenger(s) at the Terminal Building. The information transmitted by

an AVI Transponder as recorded in the GTAA’s records shall be final and binding on the parties

hereto subject to any manifest error. Such Per Trip Fees shall be paid within thirty (30) days of the

date of an invoice sent to the Operator. If a Peak Period Vehicle is operated at any time without a

properly functioning AVI Transponder, the GTAA may estimate the number of trips operated by

such vehicle for purposes of calculating the Per Trip Fees payable by the Operator.

- 7 -

3.2 TAXES

The Operator shall pay to the GTAA any tax lawfully imposed on any payment receivable by the GTAA

hereunder by any government authority or taxing authority having jurisdiction.

3.3 INTEREST ON PAYMENT IN DEFAULT

Interest will be charged to the Operator on a monthly basis, commencing after the due date, on all overdue

amounts one and a half (1.5%) per cent per month.

3.4 SECURITY DEPOSIT

(1) Upon execution of this Licence, the Operator shall have deposited with the GTAA a security

deposit in the amount of Five Thousand Dollars ($5,000.00) (the “Concession Security Deposit”).

(2) The Concession Security Deposit shall be retained by the GTAA for the term of this Licence or

until the Licence otherwise comes to an end, whichever comes first, and subject to the remainder

of this Section 3.4, shall be returned to the Licensee or shall be credited to its account. If the

Licensee fails to pay all Fees and any other sums described in this Licence when due and/or

impairs or damages the Airport, or, the Terminal Buildings during the Term, the GTAA may apply

the Concession Security Deposit to the arrears of sums and/or damages and injuries. If the

Concession Security Deposit is so applied by the GTAA, then within fifteen (15) days of having

received written notification, the Licensee shall restore the Concession Security Deposit to the

original amount stipulated in Section 3.4(1). The application of the Concession Security Deposit

and interest by the GTAA shall not constitute a waiver nor in any way defeat or affect the rights

and remedies, which the GTAA has pursuant to this Licence or at law.

(3) The Licensee agrees that monies deposited herein as security are not subject to any existing

encumbrance, charge or security agreement.

(4) The Licensee covenants and agrees that it will not assign or encumber nor attempt to assign or

encumber the monies deposited herein as security and that the GTAA shall not be bound by any

such assignment, encumbrance, attempted assignment or attempted encumbrance.

4. INSURANCE

In connection with its operations pursuant to this Licence the Operator shall maintain, at its sole cost and

expense, and keep in full force and effect throughout the entire Term of this Licence Motor Vehicle

Liability Insurance and General Liability Insurance. The Motor Vehicle Liability Insurance shall include

non-ownership use and all like risks, in a combined amount of not less than two million ($2,000,000.00

CDN) dollars per accident for bodily injury (including death), and property damage on each Peak Period

Vehicle that the Operator, or any of its servant, contractors, drivers, agents or employees may use at any

time in connection with this Licence. The policy shall include passenger hazard liability. The General

Liability Insurance shall cover the operations of the Operator and shall not be less than $2,000,000 per

occurrence and shall include bodily injury (including death), property damage liability, personal injury,

contractor’s protective liability, employer’s liability and non-owned automobile. The General Liability

Insurance shall not contain exclusion for the insured to operate at an Airport and shall name the GTAA as

an additional insured. Each policy shall be endorsed to provide the GTAA with at least ten (10) days notice

in writing of any cancellation, expiration or variation in the amount of the policy. A certificate of insurance

setting out the terms and limits of coverages in a form satisfactory to the GTAA shall be filed with the

GTAA prior to the issuance of a Licence. The Operator shall not provide any of the Services until proof of

satisfactory insurance has been provided to the GTAA.

- 8 -

5. CONDUCT OF BUSINESS COVENANTS

5.1 GENERAL OPERATING COVENANTS

(a) The Operator shall ensure that INSERT AMOUNT AS AWARDED Peak Period Vehicles are in

operation providing the Services during the Peak Period Operating Hours.

(b) The Operator shall not, and shall ensure that its Drivers do not, provide the Services except during

the Peak Period Operating Hours.

(c) Passenger demand during the Peak Period Operating Hours is seasonally affected and will vary

month to month. The GTAA will use reasonable efforts to provide, if possible, advance notice to

the Operator of changes in the Peak Period Operating Hours. The Operator acknowledges that

unplanned, ad hoc or additional passenger demand in excess of any monthly forecast may occur at

any time requiring the GTAA to change the Peak Period Operating Hours. Within a maximum of

one (1) hour of receiving notice from the GTAA of any change in the Peak Period Operating

Hours, the Operator shall adjust its provision of the Services to comply with such changes.

(d) At any time, the GTAA may in its sole discretion change the Peak Period Operating Hours

including, without limitation, by changing the duration of such hours on any day, designating

portions of any day to be peak periods, eliminating peak periods on any day, designating any

month or months, or portions thereof, to be peak periods or eliminating such designation, to ensure

the operational efficiency of the Airport. The GTAA will use reasonable efforts to provide, if

possible, advance notice of any such changes, provided, however, the Operator shall promptly

comply with any such change regardless of whether any advance notice is provided.

(e) The Operator shall provide the Services to meet the needs of the traveling public regardless of

weather conditions, including without limitation winter storms.

5.2 DRIVERS AND PERSONNEL

(1) The Operator shall make available such of its employees, contractors and other personnel (who

shall not for any purpose be, or be deemed to be, the employees of the GTAA) as shall be

necessary or desirable for the performance by the Operator of its obligations under this Licence.

In that respect, the Operator shall:

(a) comply with all obligations to or in respect of its employees, contractors and personnel

referred to in this section including compliance with all employment standards, human

rights, health and safety, labour relations, workers compensation, pay equity and

employment equity legislation and all other legislation applicable to its employees,

contractors and other personnel;

(b) conduct all aspects of its labour relations so as to promote positive relations with its

employees, contractors and other personnel and make every effort to avoid any type of

labour disruption;

(c) promptly remit employment insurance, Canada Pension Plan, employer health tax and

workers compensation payments and provide satisfactory evidence thereof to the GTAA

as and when requested by the GTAA;

(d) make all other payments to or on behalf of its employees, contractors and other personnel

in a timely manner and in accordance with its contractual and statutory obligations;

- 9 -

(e) ensure that its employees, contractors and other personnel are competent and properly

trained and supervised to perform their duties in a safe and efficient manner and work in

compliance with all applicable laws, rules and regulations; and

(f) ensure that all contractors and their employees and sub-contractors carry out the above

described obligations.

(2) The Operator shall register with the GTAA not more than four (4) Drivers to operate each Peak

Period Vehicle by providing the information described in Section 5.2(5).

(3) In the event that a judicial, or quasi-judicial, tribunal rules, after all of appeals, if any, have been

exhausted, that the Operator has with respect to any Driver, or Drivers, engaged in or resorted to

economic duress, undue influence, coercion or intimidation, the GTAA may suspend or cancel this

Licence.

(4) The Operator shall not permit a person who does not hold a valid ADC and Driver’s Licence to

drive or operate at any time a Peak Period Vehicle. The Operator shall ensure that its Drivers

comply with the provisions set out in Schedule “D” hereto.

(5) The Operator shall provide to the GTAA the following information about its Drivers:

(a) his or her name;

(b) photocopy of his or her Driver’s Licence, including classification confirming that he or she is

qualified to operate the type of vehicle described in Schedule “C” attached hereto; and

(c) proof that he or she is covered by the Operator ’s insurance as described in Section 4.

(6) The Operator shall notify, in writing, the GTAA if any Driver has been forbidden to drive, is

terminated or changed, or if any change occurs in the information described in Section 5.2(5)

within seven (7) days of each such event. Prior to collecting, using and disclosing to the GTAA

the information described in Section 5.2(5), the Operator shall comply with applicable privacy

legislation including, without limitation, the Personal Information Protection and Electronic

Documents Act, as amended from time to time.

(7) The Operator shall not permit any of its employees, agents, contractors, Drivers or those for whom

it is in law responsible who is convicted of an offence relating to airport security or, in the

GTAA’s sole opinion, acts or has engaged in activities contrary to public safety or security to be

employed or retained by the Operator in connection with any of its operations at the Airport.

(8) The Operator shall ensure that its employees, agents, contractors, Drivers and those for whom it is

in law responsible while on Airport premises conduct themselves, in a safe and proper manner.

The Operator shall ensure that every Driver and any other person involved in providing the

Permitted Services complies with this Licence and the Rules and Regulations.

(9) The GTAA reserves the right to require that each Operator ensure that its Drivers demonstrate oral

proficiency in the English language and, if necessary to achieve such proficiency, to complete an

English language training course approved by either the GTAA or the City of Mississauga.

Drivers must successfully complete such course within one (1) year of the date specified by the

GTAA bringing this provision into effect. Failure to enroll in and successfully complete the course

as required will result in the suspension or cancellation of the Driver’s ADC in accordance with the

Rules and Regulations.

- 10 -

5.3 CURRENCY, CREDIT AND DEBIT CARDS

(1) The Operator shall accept U.S. currency in payment of the Permitted Services at an exchange rate

for cash transactions which will not vary by more than two (2) percentage points from the “buy”

rate set by the Canadian Imperial Bank of Commerce, or such other bank as determined by the

GTAA.

(2) The Operator shall accept VISA and Master Card and, if required by the GTAA, debit cards in

payment of the Permitted Services. Subject to Section 5.3(3), whenever a passenger uses a credit,

charge or debit card to pay a Peak Period Vehicle fare every Operator shall ensure that the receipt,

stub or voucher generated by such payment is not used in a manner, or for a purpose, that would

result in the passenger’s regular credit, charge or debit card billing statement identifying the name

of a business other than that of the Operator or its business or trade name.

(3) The Operator shall not, directly or indirectly, on Airport premises engage in nor permit and ensure

that Drivers do not engage in the purchase, sale, discount, exchange or transfer of any record or

document, including without limiting the generality of the foregoing, a receipt, stub or voucher,

related to a passenger’s use of a credit, charge or debit card in payment of any Services, except to

any concessionaire designated by the GTAA and who is authorized by the GTAA to engage in

currency transactions at the Airport.

5.4 VEHICLE INSPECTIONS AND REPORTS

(1) Within two (2) Business Days of any request from the GTAA, an Operator shall provide to the

GTAA a new motor vehicle inspection report as described in applicable provincial laws and

regulations with respect to its Peak Period Vehicles operated hereunder.

(2) Every Operator shall present its Peak Period Vehicle operated hereunder for inspection by the

GTAA when required by a GTAA Public Safety Inspector (Groundside) or such other person as

designated by the GTAA. No Operator shall at any time when a Peak Period Vehicle is located in

a Commercial Vehicle Holding Area prevent or hinder such Public Safety Inspector, or such other

person, from inspecting the Peak Period Vehicles .

(3) A GTAA Public Safety Inspector (Groundside), or other person designated by the GTAA, who

believes that a Peak Period Vehicle or its equipment is mechanically defective or not in

compliance with the provisions of this Licence shall give the Operator or Driver a notice in writing

requiring the Peak Period Vehicle to be submitted for inspection by a certified mechanic within

two (2) Business Days of the date of such notice and the Operator shall not permit the Peak Period

Vehicle to be operated in providing the Services until all necessary repairs or deficiencies

indicated by such inspection have been effected or rectified.

(4) If an Operator fails to comply with the requirements of Section 5.4(2) or (3), the GTAA may

immediately revoke the Plate and/or AVI transponder issued in respect of the Peak Period Vehicles

and may amend Schedule “B” hereto and de-register such vehicles until such time it has been

presented, inspected, tested and approved as provided herein.

- 11 -

6. DEFAULTS

6.1 DEFAULT AND REMEDIES

Upon the occurrence of any one or more of the following:

(a) the Operator defaults in the payment of any portion of any fees, charges or other sum imposed

pursuant to this Licence and such default continues for a period of five (5) days after written notice

by the GTAA to the Operator that such amount has become due and payable; or

(b) the Operator fails to maintain the currency and validity of any approval, certificate, permit, licence

or insurance required by this License or without which it is not legally entitled to perform the

Services at the Airport; or

(c) the Operator fails to observe or perform any of its covenants or agreements hereunder (other than

as described in (a) and (b) of this Section 6.1) and such default continues for a period of thirty (30)

days after written notice by the GTAA to the Operator specifying with reasonable particularity the

nature of such default and requiring the same to be remedied; or

(d) the Operator fails to observe or perform any of its covenants or agreements hereunder and such

failure is, in the reasonable opinion of the GTAA, not capable of being cured; or

(e) the Operator fails to comply with any obligation in the Rules and Regulations in accordance with

its terms; or

(f) the Operator fails to pay any amounts due under, or is otherwise in default under, any other

agreement or arrangement between the GTAA or an affiliate (as that term is defined in the Canada

Business Corporations Act) and the Operator and such failure continues beyond any notice and/or

cure period required to be and actually given by the GTAA or such affiliate to the Operator

pursuant to such other agreement or arrangement;

then without prejudice to any other rights which it has pursuant to this Licence or at law, the GTAA shall

have the following rights and remedies, which are cumulative and not alternative:

(a) to require the Operator to cease providing the Services until such time as the GTAA is satisfied

that the relevant default has been cured, if capable of being cured;

(b) to terminate this Licence by notice to the Operator;

(c) to remedy or attempt to remedy any default of the Operator under this Licence for the account of

the Operator; and

(d) to recover from the Operator all actual and documented damages and expenses whether direct,

indirect or consequential incurred by the GTAA as a result of any breach of this Licence by the

Operator.

- 12 -

7. INDEMNITY

7.1 CLAIM OR DEMAND

The Operator acknowledges and agrees that the GTAA, its directors, officers, servants, employees,

contractors and agents (the “GTAA Parties”) shall not be liable or responsible in any way to the Operator or

any other Person for any injury arising from or out of any occurrence in, upon, at or relating to the Airport

or any part thereof or any loss or damage to property (including loss of use thereof) of the Operator or any

other Person located in the Terminal Building or any part thereof from any cause whatsoever in connection

with the Operator’s operations pursuant to this Licence, except to the extent that such injury, loss or damage

results from the negligence of the GTAA or the GTAA Parties.

7.2 INDEMNITY

The Operator shall indemnify, defend and hold harmless the GTAA and the GTAA Parties from and against

any and all loss, damages, costs (including, without limitation, any professional, consultant and legal fees on

a solicitor and his own client basis that may be incurred or paid by or on behalf of the GTAA or the GTAA

Parties in connection with any litigation commenced by or against the Operator in connection with anything

contained in this Licence), claims, actions, proceedings, expenses, demands, suits, judgments and liability

whatsoever at any time, incurred or accrued by the GTAA or the GTAA Parties as a result of or arising out

of the operations of the Operator under this Licence, or acts, omissions, non-performance, use, occupancy

or operations of the Operator on, about or related to the Airport or any part thereof, provided that such

obligation to indemnify and hold harmless shall not extend to any such loss, damages, costs, claims, actions,

proceedings, expenses, suits, judgments or liability to the extent the same results from the negligence of the

GTAA or the GTAA Parties.

7.3 PAYMENT FOR DAMAGE CAUSED BY THE OPERATOR

Notwithstanding any other terms, covenants and conditions contained in this Licence, if at any time or times

hereafter any damage or injury should be occasioned to the Airport or the Terminal Building, or any part

thereof, or to any works of the GTAA on the Airport, by reason of or on account of the operations of the

Operator hereunder then, and in every such case, the Operator shall, upon receipt of an invoice therefore,

pay to the GTAA all amounts incurred in connection with repairing, rebuilding and restoring the damage or

injury caused by the Operator in good, sufficient and workmanlike manner.

8. TRANSFERS

The Operator shall not permit any Transfer without first obtaining the prior written consent of the GTAA,

which consent shall not be unreasonably withheld.

9. AMENDMENTS

The GTAA and Operator agree that the GTAA may from time to time, in its discretion, acting reasonably

and after having consulted with the Operator, amend the terms of this Licence, or impose additional terms

with respect to the subject matter of this Licence, and the Operator covenants and agrees that it shall abide

by all such amendments and additional terms, and all such alterations shall have the same force and effect as

if they had originally formed part of this Licence, on the condition that the GTAA provides sixty (60) days

written notice to the Operator of each such alteration.

- 13 -

9.1 TERMINATION

Notwithstanding any other provision of this License, the GTAA may at any time terminate this License for

convenience by providing the Licensee with not less than sixty (60) days prior written notice of such

termination. The Licensee shall not have or commence any action, application, claim, demand or other

proceeding of any kind for any damages (direct, indirect, consequential or otherwise), loses, liabilities,

costs, expenses, lost opportunity, lost profit, lost revenue or any other amounts as a result of the GTAA

terminating this License as provided herein.

10. GENERAL

10.1 ENTIRE AGREEMENT

This Licence and the Schedules attached hereto, together with the Rules and Regulations adopted and

promulgated by the GTAA, and the other documents and instruments referred to herein, shall be deemed to

constitute the entire agreement between the GTAA and the Operator with respect to the subject matter

hereof and shall supersede all previous negotiations, representations, communications and documents in

relation hereto made by any party to this Licence.

10.2 INTERPRETATION

This Licence shall be interpreted in accordance with the laws of the Province of Ontario and the laws of

Canada applicable therein and the Operator agrees to attorn to the jurisdiction of the courts of Ontario.

Time is of the essence of this Licence.

10.3 RELATIONSHIP

Nothing contained in this Licence nor any acts of the GTAA or the Operator shall be deemed to constitute

the GTAA and the Operator partners, joint venturers, landlord and tenant or principal and agent, and the

Operator shall not make any assertion to the contrary. This Licence is not a lease and does not give the

Operator any right to use or occupy any specific areas of the Airport for the conduct of its activities or the

storage of any motor vehicle or equipment. This Licence is a contract for the performance of the Services

and the Operator is engaged under the Licence as an independent contractor for the sole purpose of

providing the Services. Neither the Operator nor any of the Operator’s personnel is engaged by the Licence

as an employee, servant or agent of the GTAA nor has the Operator or any of its employees any authority to

bind the GTAA. The Operator agrees to be solely responsible for any and all payments and/or deductions

required to be made including those required for Canada or Quebec pension plans, employment insurance,

workers’ compensation or income tax.

10.4 WAIVER

No term, condition or obligation of this Licence is deemed to have been waived by the GTAA unless such

waiver is in writing signed by the GTAA. The waiver from time to time by the GTAA of any term,

condition or obligation herein, or breach thereof, is not deemed to be a waiver of such term, condition or

obligation or of any subsequent breach of the same or of any other term, condition or obligation herein.

The subsequent acceptance of fees hereunder by the GTAA is not deemed to be a waiver of any preceding

breach of any term, condition or obligation of this Licence, regardless of the GTAA’s knowledge of such

preceding breach at the time of acceptance of such fees.

- 14 -

10.5 ENUREMENT

This Licence enures to the benefit of and binds the parties hereto, the GTAA’s successors and assigns and

the Operator’s permitted successors and assigns.

10.6 ACCORD AND SATISFACTION

No payment by the Operator or receipt by the GTAA of a lesser amount than the required payment of fees

herein stipulated is deemed to be other than on account of the earliest stipulated fees, nor is any

endorsement or statement of any cheque or any letter accompanying any cheque or payment of fees deemed

an acknowledgement of full payment or an accord in satisfaction, and the GTAA may accept and cash such

cheque or payment without prejudice to the GTAA’s rights to recover the balance of such fees or other

remedy provided in this Licence.

10.7 NOTICE

Whenever in this Licence it is required or permitted that a notice, demand or request (a “Notice”) be given

or served by either party to or on the other, such Notice will be in writing and will be validly given or

sufficiently communicated if personally delivered, forwarded by registered mail (except during a postal

disruption or threatened postal disruption) or facsimile as follows:

To the GTAA: Greater Toronto Airports Authority

Lester B. Pearson International Airport

P.O. Box 6031, 3111 Convair Drive


L5P 1B2

Attention: President and Chief Executive Officer

Fax: (416) 776-3339

With a copy to:


Lester B. Pearson International Airport

P.O. Box 6031, 3111 Convair Drive


L5P 1B2

Attention: General Counsel

Fax: (416) 776-3324

To the Operator: At its address shown on the face page of this Licence.

Any Notice delivered personally shall be deemed to have been validly and effectively given on the day of

such delivering if delivered before 4 p.m. on a Business Day (for the purpose of this Section 9.7, “Business

Day” means any day of the week other than Saturday, Sunday or a statutory holiday in the Province of

Ontario) or on the next Business Day if delivered on a non Business Day or after 4 p.m. on the previous

Business Day. Any Notice sent by registered mail (except during a postal disruption or threatened postal

disruption) shall be deemed to have been validly and effectively given on the 3rd

Business Day following the

date of mailing. Any notice sent by facsimile shall be deemed to have been validly and effectively given on

the day it was sent if sent before 4 p.m. on a Business Day or on the next Business Day if sent on a non

- 15 -

Business Day or after 4 p.m. on the previous Business Day. Such addresses may be changed from time to

time by either the GTAA or the Operator giving notice as above provided.

SCHEDULE “A”

VEHICLE REGISTRATION

INSERT AMOUNT OF VEHICLES AWARDED PEAK PERIOD VEHICLES

Operator’s address:

Vehicle make and date when

originally licensed for road

use.

VIN No. Ontario licence

plate number

GTAA

Plate number

Drivers (not more

than 4 per Vehicle)

- 2 -

SCHEDULE “B”

FEES

The Per Trip Fee (per trip, per vehicle) payable by the Operator to the GTAA shall be in the amounts described

below, plus applicable taxes, unless changed as provided in this Licence.

Per Trip Fee Bid

Year 1 (2014 – 2015) $

Year 2 (2015 – 2016) $

Year 3 (2016 – 2017) $

Option Years

Option Year 1

(2017 – 2018) $

Option Year 2

(2018 – 2019) $

Per Trip Fees are based on the amount for each trip stated by the Operator in its Proposal submitted to

GTAA.

- 3 -

SCHEDULE “C”

VEHICLE REQUIREMENTS (TAXICAB)

Every Peak Period (Taxicab) Vehicle registered with the GTAA and operated pursuant to this Licence shall:

(a) Have issued in respect of it either (i) a valid City of Mississauga airport public transportation vehicle

licence or taxicab licence, (ii) a City of Toronto taxicab licence or (iii) a taxicab licence, or licence

from any other municipality in the Greater Toronto Area (“GTA”), provided that, with respect to the

type of vehicle licence described in clause (iii) of this paragraph, in the GTAA’s sole and absolute

discretion, the vehicle requirements, standards and conditions imposed by such other municipality are

equivalent to or exceed those of the City of Mississauga or the City of Toronto;

(b) Have a Plate securely affixed at all times to the front grill on the passenger side;

(c) Have installed therein an AVI Transponder provided by the GTAA. AVI Transponders lost, damaged

through negligence or stolen will be replaced at the at the Operator ’s expense;

(d) At the time of purchase be no older than six (6) model years or newer, measured from the date that the

vehicle was manufactured;

(e) The Operators operating Taxicabs older than three (3) years, measured from the date described above,

shall present all inspection and safety standard certificates, permits, approvals or reports as described in

applicable provincial and municipal laws, by-laws or regulations and make the Taxicab available for

inspection by an employee or agent of the GTAA. An Emergency and Irregular Operation Vehicle

deemed to be unfit by the GTAA shall not be operated on the Airport until such time as deficiencies are

rectified or a replacement vehicle is obtained. There shall be no extensions granted for vehicles beyond

the six (6) year age limitation;

(f) Have all equipment and markings that are required by the GTAA, applicable provincial or municipal

laws, by-laws and regulations to be maintained in or on the Taxicab;

(g) Comply with either of the following minimum measurements in accordance with the manufacturer’s

specifications:

(i) Four door sedan:

Vehicle Requirement Minimum Requirement

Engine 6 or 8 Cylinder unless a Hybrid

Hip Room 50.0" (1,397 mm)

Leg Room 35.4" (899 mm)

Trunk Space Hybrid: 12 cubic feet (0.34 cubic m) Non Hybrid: 15 cubic feet (.42 cubic m.)

Spare Tire Required if Run Flat is not available Or

(ii) Minivan with four doors, exclusive of the rear hatch, that accommodates five (5) passengers,

excluding the Driver:

- 4 -

Vehicle Requirement Minimum Requirement

Hip Room Middle Seat 64.3” (1633.0 mm)

Shoulder Room Middle Seat 61.9” (1572.0 mm)

Cargo Capacity 24 cubic feet (.68 cubic m)

(h) Be equipped with either a six (6) or eight (8) cylinder engine unless the vehicle is a hybrid;

(i) Have permanently applied to the exterior of both rear doors a GTAA approved logo and name or number as

determined by the GTAA in its sole discretion and have affixed to the rear door windows separate decals

depicting i) GTAA approved name and logo and ii) Approved VISA and Master Card symbols;

(j) Have an approved tariff zone rate card issued by the GTAA and the Plate number in figures no less than

three (3) inches high shall be affixed to the rear of the Driver’s seat so that they are in plain view of the

passenger(s) in the back seat;

(k) The municipal licence number shall be displayed on the front fenders of the vehicle, at the top rear not more

than three (3) inches below the top of the fender in a location and manner approved by the GTAA with the

numbers six (6) inches in height and in contrasting colours and materials as approved by the GTAA, except

where otherwise stated by the municipality; and

(l) Have a container in which at all times will be carried only such printed material and content as the GTAA

may from time to time designate. Such container shall be affixed to the rear of the Driver’s seat or such

other location as the GTAA shall designate so that it is in plain view and accessible to the passenger(s).

- 5 -

SCHEDULE “C”

VEHICLE REQUIREMENTS (LIMOUSINE)

Every Peak Period (Limousine) Vehicle registered with the GTAA and operated pursuant to this Licence shall:

(a) have issued in respect of it a valid City of Mississauga airport public transportation vehicle licence, or a

City of Toronto livery or other applicable licence, or a livery or other applicable licence from any other

municipality in the Greater Toronto Area provided that in the latter case, in the GTAA’s sole and absolute

discretion, the vehicle requirements, standards and conditions imposed by such other municipality are

equivalent to or exceed those of the City of Mississauga or the City of Toronto;

(b) have a Plate securely affixed at all times to the front grill on the passenger side;

(c) have installed therein an AVI Transponder provided by the GTAA. AVI Transponders lost, damaged

through negligence or stolen will be replaced at the Operator ’s expense;

(d) be current model year or newer, measured from the date that the vehicle was manufactured, to a maximum

of four (4) years with one (1) year extra with inspection and approval by the GTAA or its agent. Five (5)

years will be granted if the limousine is a Hybrid; provided that the limousine is inspected and approved by

the GTAA. Operator s operating Limousines, measured from the date described above, shall present all

inspection and safety standard certificates, permits, approvals or reports as described in applicable

provincial and municipal laws, by-laws or regulations and make the Limousine available for inspection by

an employee or agent of the GTAA. A Limousine deemed to be unfit by the GTAA shall not be operated

on the Airport until such time as deficiencies are rectified or a replacement vehicle is obtained. There shall

be no extensions granted for vehicles beyond the five (5) year age limitation as identified in the criteria

above;

(e) be a luxury motor vehicle of a kind recommended by the Toronto International Airport Limousine

Operation and approved by the GTAA;

(f) have all equipment and markings that are required by the GTAA, applicable provincial or municipal laws,

by-laws and regulations to be maintained in or on the Limousine;

(g) be a four door sedan with the following minimum measurements in accordance with the manufacturer’s

specifications:

Vehicle Specifications Minimum Requirement(s)

Horsepower Not Relevant

Rear/Front Wheel Not Relevant

Hip Room 53.5"

Leg Room 40.0"

Trunk Space Hybrid: 12 cubic feet (.34 cubic m)

Non Hybrid: 15 cubic feet (.42 cubic m)

Spare Tire Required if Run Flat is not available

Roof Top N/A

(h) be equipped with either a six (6) or eight (8) cylinder engine, unless Hybrid;

(i) have permanently applied to the exterior of its body a GTAA approved logo and name or number as

determined from time to time by the GTAA in its sole discretion and have VISA and Master Card symbols

affixed to the rear door windows;

- 6 -

(j) be painted black in colour and in a style as the GTAA may, from time to time, designate upon three (3)

months’ notice;

(k) have an approved tariff zone rate card issued by the GTAA and the Plate number in figures no less than

three (3) inches high shall be affixed to the rear of the Driver’s seat so that they are in plain view of the

passenger(s) in the back seat;

(l) have the municipal licence number shall be displayed on the front fenders of the vehicle, at the top rear not

more than three (3) inches below the top of the fender in a location and manner approved by the GTAA

with the numbers six (6) inches in height and in contrasting colours and material as approved by the GTAA,

except where otherwise stated by the municipality; and

(m) have a container in which at all times will be carried only such printed material and content as the GTAA

may from time to time designate. Such container shall be affixed to the rear of the Driver’s seat or such

other location as the GTAA shall designate so that it is plain view and accessible to the passenger(s).

- 7 -

SCHEDULE “D”

DRIVER OBLIGATIONS

(1) Every Driver of a Peak Period Vehicle shall:

(a) maintain a record commencing at the start of his or her shift setting forth the following

information:

(i) the Plate and municipal licence number;

(ii) the Provincial licence plate number;

(iii) the Driver’s name, address and municipal driver’s licence number;

(iv) the date, time and odometer reading when the Driver commenced operations of the Peak

Period Vehicles;

(v) the date, time and location of the beginning and termination of each trip; and

(vi) the amount of fare collected for each trip;

(b) have in his or her possession:

(i) a valid Approved Driver’s Certificate (ADC);

(ii) a valid GTAA approved identification badge or card containing his or her photo;

(iii) a valid Ontario Driver’s Licence;

(iv) a valid provincial vehicle ownership certificate;

(v) a valid municipal driver’s licence; and

(vi) proof of insurance;

(c) produce his or her ADC when asked by a GTAA Public Safety Inspector (Groundside) or such

other person designated by the GTAA or any member of the Peel Regional Police Force, and

immediately return the Peak Period Vehicle to a commercial vehicle holding compound if he or

she fails to produce his or her valid ADC when requested to do so. Such Driver shall not drive the

Peak Period Vehicle until he or she presents to a GTAA Public Safety Inspector (Groundside) his

or her valid ADC;

(d) be neatly dressed in the approved company uniform, if any, clean in personal appearance and

hygiene and act in a civil and businesslike manner;

(e) upon discharging passengers at the Airport, or returning without passengers to the Airport, proceed

directly to one of the commercial vehicle holding compounds to be dispatched. The Driver shall

take a position at the rear of the designated line and move with the line until dispatched to the

Terminal Building;

(f) refrain from making repairs to his or her Peak Period Vehicles while on the Airport premises,

unless such repairs are immediately necessary to permit the removal of the Peak Period Vehicles

from the Airport premises;

(g) advise the GTAA in writing, within three (3) working days of any change in his or her personal

address, or telephone number;

(h) before commencing his or her shift:

(i) check the Peak Period Vehicle for mechanical defect(s) or any interior or exterior

damage;

(ii) repair such defect(s) or damage before offering the Peak Period Vehicle for hire; and

(iii) ensure that both the interior or exterior of the Peak Period Vehicle is clean and remains

so throughout his or her shift;

- 8 -

(i) immediately deliver to the GTAA all property left in the Peak Period Vehicle by passengers;

(j) present himself or herself to the GTAA on reasonable notice to respond to complaints from

customers and/or the public, and at all other times be sufficiently close to the Peak Period Vehicle

to have it under observation while on the Airport premises;

(k) remain with the Peak Period Vehicle while at the arrivals curb until passengers are assigned to his

or her Peak Period Vehicle by the dispatcher;

(l) conform to all instructions issued by the platform dispatcher, Peel Regional Police or GTAA

Public Safety Inspector (Groundside);

(m) accept VISA, Master Card and United States currency in payment of the Permitted Services. U.S.

currency shall be accepted at an exchange rate for cash transactions which will not vary by more

than (2) percentage points from the “buy” rate set by the Canadian Imperial Bank of Commerce;

(n) on request, give a passenger a receipt, showing the date, time of trip, distance, fare charged, Peak

Period Vehicle Driver’s name, Plate and Ontario licence number. The receipt shall be signed in

legible writing by the Driver. The GTAA shall have the right to designate the form and content of

such receipt;

(o) at all times comply with the by-laws of the municipality in which such vehicle is licensed to

operate providing such by-laws are not in conflict with and any federal laws or the Rules and

Regulations;

(p) display in the Peak Period Vehicle a chart, or charts, of the GTAA’s currently approved tariff;

(q) carry in the Peak Period Vehicle a street guide, and may be examined, when required by an agent

or employee of the GTAA, on his or her knowledge of the location of streets, public buildings and

points of interest in the municipalities surrounding the Airport and the laws and regulations

relating to highway traffic and motor vehicles; and

(r) cooperate fully with any survey conducted by the GTAA.

(2) No Driver shall, unless directly instructed to the contrary by a GTAA Public Safety Inspector (Groundside):

(a) accept a fare at the Airport without first proceeding through the designated line in one of the

commercial vehicle holding compounds;

(b) carry in the Peak Period Vehicle a greater number of occupants than the manufacturer’s rating of

seating capacity of such vehicle, inclusive of the Driver, or exceed the manufacturer’s

recommended weight limit;

(c) refuse a request from a person for the services of the Peak Period Vehicle for any reason

whatsoever, unless that person is, in the opinion of a GTAA Public Safety Inspector (Groundside)

or police officer, intoxicated or conducting himself or herself in a disorderly manner;

(d) drive a Peak Period Vehicle with luggage or other material piled or placed in such a manner as to

obstruct his or her front, side or rear views;

(e) operate a Peak Period Vehicle unless it is equipped with a spare wheel ready for use and tools and

equipment required to change a wheel; or

(f) operate a Peak Period Vehicle with non-essential materials stored in the trunk.

- 9 -

(3) No Driver shall obstruct or hinder the orderly and efficient operation of the ground transportation system at

the Airport;

(4) No Driver shall drive a Peak Period Vehicle while his or her Ontario driver’s licence is under suspension or

has been cancelled.

(5) In no event shall a Driver require or request that any passenger pay any amount on account of or in

reimbursement of any fee that an Operator is required to pay to the GTAA as provided in this Licence.

(6) No Driver shall induce any person to engage a Peak Period Vehicle by misleading or deceiving that person

about the location or distance to any destination, nor shall the Driver induce any person to engage a Peak

Period Vehicle by any other false representation.

(7) Whenever a passenger uses a credit, charge or debit card to pay a Peak Period Vehicle fare, no Driver shall

use the receipt, stub or voucher created by such payment in a manner or for a purpose that would result in

the passenger’s regular billing statement identifying the name of a business other than that of the Operator

or its business or trade name.

(8) Except as authorized by the GTAA, no Driver on Airport premises shall, whether directly or indirectly,

engage in the purchase, sale, discount or transfer of any record, or document, including without limiting the

generality of the foregoing, a receipt, stub or voucher, related to a passenger’s use of a credit, charge or

debit card to pay a fare.

(9) No Driver shall smoke while carrying passenger(s) except when expressly permitted to do so by all

passengers in the Peak Period Vehicle.

(10) The Licensee shall ensure that every person wishing to operate a Peak Period Vehicle to pick-up fares at

the Airport must attend in person at the Groundside Transportation Office to provide the following

documentation:

(a) a valid Ontario Driver’s Licence;

(b) a valid taxicab, livery or airport public transportation vehicle Driver’s licence issued by the

municipality which licensed the vehicle that the Driver intends to operate, as applicable;

(c) Social Insurance Number;

(d) a completed Driver Approval Application Form signed by the Operator; and

(e) a current police summary of the individual’s driving record.

(11) Prior to operating a Peak Period Vehicle a person must successfully complete an examination set by the

Licensor to obtain an ADC issued by the Licensor:

(i) the ADC is issued pursuant to this Licence. A Driver who breaches any provision in the

Regulations or Airport Traffic Regulations may, at the Licensor’s option, have his ADC revoked.

(ii) every Driver must produce his ADC when asked by an agent or employee of the Licensor or by

any member of the Peel Region Police Force; and

(iii) every Driver who fails to produce his valid ADC when requested to do so shall immediately return

the Peak Period Vehicle to the commercial vehicle holding compound and thereupon shall not

drive a Peak Period Vehicle until he presents to a GTAA Public Safety Inspector his valid ADC.

SCHEDULE “E”

PROPOSAL

THE PROPOSAL SUBMITTED BY THE OPERATOR

PURSUANT TO THE REQUEST FOR PROPOSALS IS INCORPORATED INTO AND FORMS PART OF

THIS LICENCE

As submitted by the Operator, pursuant to the Request For Proposals, and which Operational Proposal is

dated INSERT DATE

SCHEDULE “F”

PEAK PERIOD OPERATING TIMES

As determined by the GTAA from time to time in its sole discretion.

- 2 -

SCHEDULE “G”

GTAA APPROVED TAXICAB AND LIMOUSINE TARIFFS






ATTACHMENT E

PERSONNEL TRAINING REGULATIONS FOR THE ASSISTANCE OF

PERSONS WITH DISABILITIES

Current to February 21, 2013 À jour au 21 février 2013

Published by the Minister of Justice at the following address:http://laws-lois.justice.gc.ca

Publié par le ministre de la Justice à l’adresse suivante :http://lois-laws.justice.gc.ca

CANADA

CONSOLIDATION

Personnel Training forthe Assistance of Persons

with DisabilitiesRegulations

CODIFICATION

Règlement sur laformation du personnelen matière d’aide auxpersonnes ayant une

déficience

SOR/94-42 DORS/94-42

OFFICIAL STATUSOF CONSOLIDATIONS

CARACTÈRE OFFICIELDES CODIFICATIONS

Subsections 31(1) and (3) of the LegislationRevision and Consolidation Act, in force onJune 1, 2009, provide as follows:

Les paragraphes 31(1) et (3) de la Loi sur larévision et la codification des textes législatifs,en vigueur le 1er juin 2009, prévoient ce quisuit :

Publishedconsolidation isevidence

31. (1) Every copy of a consolidated statute orconsolidated regulation published by the Ministerunder this Act in either print or electronic form is ev-idence of that statute or regulation and of its contentsand every copy purporting to be published by theMinister is deemed to be so published, unless thecontrary is shown.

31. (1) Tout exemplaire d'une loi codifiée ou d'unrèglement codifié, publié par le ministre en vertu dela présente loi sur support papier ou sur support élec-tronique, fait foi de cette loi ou de ce règlement et deson contenu. Tout exemplaire donné comme publiépar le ministre est réputé avoir été ainsi publié, saufpreuve contraire.

Codificationscomme élémentde preuve

... [...]

Inconsistenciesin regulations

(3) In the event of an inconsistency between aconsolidated regulation published by the Ministerunder this Act and the original regulation or a subse-quent amendment as registered by the Clerk of thePrivy Council under the Statutory Instruments Act,the original regulation or amendment prevails to theextent of the inconsistency.

(3) Les dispositions du règlement d'origine avecses modifications subséquentes enregistrées par legreffier du Conseil privé en vertu de la Loi sur lestextes réglementaires l'emportent sur les dispositionsincompatibles du règlement codifié publié par le mi-nistre en vertu de la présente loi.

Incompatibilité— règlements

NOTE NOTE

This consolidation is current to February 21, 2013.Any amendments that were not in force as of Febru-ary 21, 2013 are set out at the end of this documentunder the heading “Amendments Not in Force”.

Cette codification est à jour au 21 février 2013.Toutes modifications qui n'étaient pas en vigueurau 21 février 2013 sont énoncées à la fin de ce docu-ment sous le titre « Modifications non en vigueur ».

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TABLE OF PROVISIONS TABLE ANALYTIQUE

Section Page Article PageRegulations Respecting the Trainingof Personnel Employed inTransportation-Related Facilities orPremises or by Carriers, to AssistPersons with Disabilities TravellingWithin the Transportation Network

Règlement concernant la formation,en matière d’aide aux personnesayant une déficience qui utilisent leréseau de transport, du personnel destransporteurs et de celui employédans les installations ou locaux detransport connexes

1 SHORT TITLE 1 1 TITRE ABRÉGÉ 12 INTERPRETATION 1 2 DÉFINITIONS 13 APPLICATION 3 3 APPLICATION 34 EMPLOYEES AND

CONTRACTORS WHO INTERACTWITH THE PUBLIC 3

4 EMPLOYÉS ETENTREPRENEURS QUITRANSIGENT AVEC LE PUBLIC 3

5 EMPLOYEES ANDCONTRACTORS WHO PROVIDEPHYSICAL ASSISTANCE 4

5 EMPLOYÉS ETENTREPRENEURS QUIFOURNISSENT UNE AIDEPHYSIQUE 4

6 EMPLOYEES ANDCONTRACTORS WHO HANDLEMOBILITY AIDS 5

6 EMPLOYÉS ETENTREPRENEURS QUIMANIPULENT DES AIDES À LAMOBILITÉ 5

7 EMPLOYEES ANDCONTRACTORS WHO ASSISTWITH SPECIAL EQUIPMENT ORAIDS 5

7 EMPLOYÉS ETENTREPRENEURS QUIUTILISENT DU MATÉRIEL OUDES AIDES SPÉCIALISÉS 5

8 TIME LIMIT FOR COMPLETIONOF TRAINING 6

8 DÉLAI POUR TERMINER LAFORMATION 6

11 TRAINING PROGRAMDESCRIPTION 6

11 DESCRIPTION DU PROGRAMMEDE FORMATION 6

SCHEDULEDESCRIPTION OF TRAININGPROGRAM 7

ANNEXEDESCRIPTION DU PROGRAMMEDE FORMATION 7

Registration EnregistrementSOR/94-42 January 13, 1994 DORS/94-42 Le 13 janvier 1994

CANADA TRANSPORTATION ACT LOI SUR LES TRANSPORTS AU CANADA

Personnel Training for the Assistance of Persons withDisabilities Regulations

Règlement sur la formation du personnel en matièred’aide aux personnes ayant une déficience

P.C. 1994-21 January 13, 1994 C.P. 1994-21 Le 13 janvier 1994

His Excellency the Governor General in Council, onthe recommendation of the Minister of Transport, pur-suant to paragraph 63.1(1)(b)* of the National Trans-portation Act, 1987**, is pleased hereby to approve theannexed Regulations respecting the training of person-nel employed in transportation-related facilities orpremises or by carriers, to assist persons with disabili-ties travelling within the transportation network, madeby the National Transportation Agency on October 28,1993, effective on the first anniversary of the date oftheir publication in the Canada Gazette Part II.

Sur recommandation du ministre des Transports et envertu de l’alinéa 63.1(1)b)* de la Loi de 1987 sur lestransports nationaux**, il plaît à Son Excellence le Gou-verneur général en conseil d’approuver le Règlementconcernant la formation, en matière d’aide aux per-sonnes ayant une déficience qui utilisent le réseau detransport, du personnel des transporteurs et de celui em-ployé dans les installations ou locaux de transportconnexes, ci-après, pris par l’Office national des trans-ports le 28 octobre 1993, lequel entre en vigueur le pre-mier anniversaire de sa publication dans la Gazette duCanada Partie II.

* R.S., c. 19 (4th Supp.), s. 2 * L.R., ch. 19 (4e suppl.), art. 2** R.S., c. 28 (3rd Supp.) ** L.R., ch. 28 (3e suppl.)

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REGULATIONS RESPECTING THE TRAINING OFPERSONNEL EMPLOYED INTRANSPORTATION-RELATED FACILITIESOR PREMISES OR BY CARRIERS, TO ASSISTPERSONS WITH DISABILITIES TRAVELLINGWITHIN THE TRANSPORTATION NETWORK

RÈGLEMENT CONCERNANT LA FORMATION, ENMATIÈRE D’AIDE AUX PERSONNES AYANTUNE DÉFICIENCE QUI UTILISENT LERÉSEAU DE TRANSPORT, DU PERSONNELDES TRANSPORTEURS ET DE CELUIEMPLOYÉ DANS LES INSTALLATIONS OULOCAUX DE TRANSPORT CONNEXES

SHORT TITLE TITRE ABRÉGÉ

1. These Regulations may be cited as the PersonnelTraining for the Assistance of Persons with DisabilitiesRegulations.

1. Règlement sur la formation du personnel en ma-tière d’aide aux personnes ayant une déficience.

INTERPRETATION DÉFINITIONS

2. In these Regulations,

“Act” means the Canada Transportation Act; (Loi)

“attendant” means a person who travels with a personwith a disability to provide a service related to a disabili-ty that is not usually provided by a carrier; (accompa-gnateur)

“carrier” means a Canadian citizen or a permanent resi-dent within the meaning of subsection 2(1) of the Immi-gration Act, a government in Canada or an agent thereof,or any other person or entity that is controlled in fact byCanadians and, where applicable, of which at least 75per cent of the voting interests are held and controlled byCanadians, that operates a passenger transportation ser-vice within or from Canada; (transporteur)

“commuter rail service” means a passenger-train servicethat accommodates principally persons who commutebetween points on the railway of the company that pro-vides the service; (service ferroviaire de banlieue)

“contractor” means any person, or employee of that per-son, who performs services pursuant to a contract or anarrangement with a carrier or a terminal operator, andwho is not an employee of the carrier or the terminal op-erator, but does not include a travel agency; (entrepre-neur)

“disability” means a physical, sensory, developmental,mental health or medical functional limitation or restric-tion that affects a person in such a manner that the per-son is a person with a disability; (déficience)

2. Les définitions qui suivent s’appliquent au présentrèglement.

« accompagnateur » Personne voyageant avec une per-sonne ayant une déficience afin de lui fournir un servicelié à une déficience qui n’est pas habituellement offertpar le transporteur. (attendant)

« aide à la mobilité » Les aides à la mobilité comprennentles fauteuils roulants, fauteuils automoteurs, les chaisesde transfert, les déambulateurs, les cannes, les béquilleset les orthèses. (mobility aid)

« animal aidant » Animal dont une personne ayant unedéficience a besoin et qui fait l’objet d’un certificat attes-tant qu’il a été dressé par un organisme professionnel dedressage des animaux aidant pour assister une personneayant une déficience. (service animal)

« déficience » Limitation ou restriction physique, senso-rielle, mentale, médicale ou de développement qui faitd’un individu une personne ayant une déficience. (dis-ability)

« entrepreneur » Personne, ou employé de celle-ci, quifournit des services aux termes d’un contrat ou d’une en-tente avec un transporteur ou un exploitant de terminal,et qui n’est pas un employé du transporteur ou de l’ex-ploitant de terminal. La présente définition exclut lesagences de voyage. (contractor)

« exploitant de terminal » Propriétaire, exploitant ou lo-cataire d’installations ou de locaux liés au transport des

SOR/94-42 — February 21, 2013

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“lodge operation” means an operation that involves acommercial air service of a small aeroplane, as definedin section 2 of the Air Carriers Using Small AeroplanesOrder; (hôtel pavillonnaire)

“mobility aid” includes wheelchairs, scooters, transferchairs, walkers, canes, crutches and braces; (aide à lamobilité)

“person with a disability” means a person who is, hasbeen or will be a passenger on a service operated by acarrier and who, because of a disability, requires servicesthat are not usually extended to other passengers, includ-ing assistance

(a) when making travel arrangements,

(b) when embarking and disembarking,

(c) on board a vehicle, and

(d) during any movements between facilities inside oroutside the terminal buildings that involve transporta-tion-related services; (personne ayant une déficience)

“service animal” means an animal that is required by aperson with a disability for assistance and is certified, inwriting, as having been trained to assist a person with adisability by a professional service animal institution;(animal aidant)

“terminal operator” means the owner, operator or lesseeof facilities or premises related to the transport of pas-sengers within the transportation network governed bythe Act; (exploitant de terminal)

“transportation-related services” includes passenger se-curity screening, baggage handling, vehicle rental, publicparking and, in the case of air terminals, all groundtransportation from the terminal. (services liés au trans-port)SOR/94-700, s. 3; SOR/98-197, s. 13.

passagers qui font partie du réseau de transport régi parla Loi. (terminal operator)

« hôtel pavillonnaire » Exploitation offrant un service aé-rien commercial assuré par un avion petit porteur au sensde l’article 2 de l’Ordonnance sur les transporteurs aé-riens utilisant des avions petits porteurs. (lodge opera-tion)

« Loi » La Loi sur les transports au Canada. (Act)

« personne ayant une déficience » Personne qui est, a étéou sera un passager dans le cadre d’un service exploitépar un transporteur et qui, en raison de sa déficience, abesoin de services qui ne sont pas habituellement offertsaux autres passagers, y compris de l’aide :

a) pour prendre des arrangements de voyage;

b) pour embarquer et débarquer;

c) lorsqu’elle se trouve à bord d’un véhicule;

d) pendant tout déplacement entre les installations si-tuées à l’intérieur ou à l’extérieur des bâtiments duterminal qui met en jeu les services liés au transport.(person with a disability)

« service ferroviaire de banlieue » Service de trains devoyageurs qui dessert principalement les personnesvoyageant régulièrement entre des points situés le longdu chemin de fer de la compagnie qui assure le service.(commuter rail service)

« services liés au transport » Sont compris parmi les ser-vices liés au transport le contrôle de sécurité des passa-gers, la manutention des bagages, la location de véhi-cules, le stationnement public et, dans le cas desaérogares, le transport de surface à partir de l’aérogare.(transportation-related services)

« transporteur » Citoyen canadien ou résident permanentau sens du paragraphe 2(1) de la Loi sur l’immigration,administration publique au Canada ou un mandataire decelle-ci, ou toute autre personne ou entité qui est contrô-lée de fait par des Canadiens et, le cas échéant, dont aumoins 75 pour cent des actions assorties du droit de votesont détenues et contrôlées par des Canadiens, qui ex-ploite un service de transport de passagers à l’intérieur

DORS/94-42 — 21 février 2013

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du Canada ou à partir du Canada vers l’étranger. (carri-er)DORS/94-700, art. 3; DORS/98-197, art. 13.

APPLICATION APPLICATION

3. (1) These Regulations apply to every carrier ex-cept

(a) an air carrier

(i) that provides service only to air terminals wherethere were less than 10,000 enplaned and deplanedpassengers in each of the two preceding calendaryears,

(ii) whose gross annual revenue was less than$500,000 in either of the two preceding calendaryears, or

(iii) whose operations are limited to serving theneeds of a lodge operation;

(b) a rail carrier in respect of commuter rail servicesprovided by that carrier; and

(c) a carrier that operates an extra-provincial bus un-dertaking.

3. (1) Le présent règlement s’applique à tous lestransporteurs, sauf :

a) le transporteur aérien qui :(i) soit offre des services uniquement aux aérogaresoù il y a eu moins de 10 000 passagers embarquéset débarqués au cours de chacune des deux der-nières années civiles,

(ii) soit a réalisé des recettes annuelles brutes demoins de 500 000 $ au cours de l’une ou l’autre desdeux dernières années civiles,

(iii) soit ne fait que desservir un hôtel pavillon-naire;

b) le transporteur ferroviaire, pour ce qui concerne leservice ferroviaire de banlieue qu’il offre;

c) le transporteur exploitant une entreprise extra-pro-vinciale de transport par autocar.

(2) These Regulations apply to every terminal opera-tor except

(a) an air terminal operator at whose terminal therewere less than 10,000 enplaned and deplaned passen-gers in each of the two preceding calendar years; and

(b) an extra-provincial bus terminal operator.SOR/98-197, s. 14.

(2) Le présent règlement s’applique à tous les exploi-tants de terminal, sauf :

a) l’exploitant d’une aérogare où il y a eu moins de10 000 passagers embarqués et débarqués au cours dechacune des deux dernières années civiles;

b) l’exploitant d’un terminal de transport extra-pro-vincial par autocar.

DORS/98-197, art. 14.

EMPLOYEES AND CONTRACTORS WHOINTERACT WITH THE PUBLIC

EMPLOYÉS ET ENTREPRENEURS QUITRANSIGENT AVEC LE PUBLIC

4. Every carrier and terminal operator shall ensurethat, consistent with its type of operation, all employeesand contractors of the carrier or terminal operator whoprovide transportation-related services and who may berequired to interact with the public or to make decisionsin respect of the carriage of persons with disabilities re-

4. Le transporteur et l’exploitant de terminal doivents’assurer que, selon leur type d’exploitation, leurs em-ployés et entrepreneurs qui fournissent des services liésau transport et qui peuvent être appelés à transiger avecle public ou à prendre des décisions concernant le trans-port des personnes ayant une déficience reçoivent une

SOR/94-42 — February 21, 2013

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ceive a level of training appropriate to the requirementsof their function in the following areas:

(a) the policies and procedures of the carrier or termi-nal operator with respect to persons with disabilities,including relevant regulatory requirements;

(b) the needs of those persons with disabilities mostlikely to require additional services, recognition ofthose needs, and the responsibilities of the carrier orterminal operator in relation to those persons, includ-ing the level of assistance, methods of communicationand aids or devices generally required by persons withdisabilities; and

(c) the necessary skills for providing assistance topersons with disabilities, including the role of the at-tendant, and the needs of persons with disabilitiestravelling with a service animal, including the role andthe needs of that animal.

formation adaptée aux besoins de leurs fonctions, dansles domaines suivants :

a) les politiques et procédures du transporteur ou del’exploitant de terminal à l’égard des personnes ayantune déficience, y compris les exigences réglemen-taires pertinentes;

b) les besoins des personnes ayant une déficience quisont les plus susceptibles de nécessiter des servicesadditionnels, la reconnaissance de ces besoins et lesresponsabilités du transporteur ou de l’exploitant determinal à l’égard de ces personnes, y compris l’éten-due de l’aide, les méthodes de communication et lesappareils ou dispositifs dont ces personnes ont généra-lement besoin;

c) les compétences nécessaires pour aider les per-sonnes ayant une déficience, y compris le rôle de l’ac-compagnateur, les besoins des personnes ayant unedéficience qui voyagent avec un animal aidant ainsique le rôle et les besoins de celui-ci.

EMPLOYEES AND CONTRACTORS WHOPROVIDE PHYSICAL ASSISTANCE

EMPLOYÉS ET ENTREPRENEURS QUIFOURNISSENT UNE AIDE PHYSIQUE

5. Every carrier shall ensure that, consistent with itstype of operation, all employees and contractors of thecarrier who may be required to provide physical assis-tance to a person with a disability receive the trainingdescribed in section 4 and a level of training appropriateto the requirements of their function in the following ar-eas:

(a) assisting with mobility aids through doors and onirregular and multi-level surfaces, steps, curbs and ele-vators;

(b) transferring a person with a disability between theperson’s own mobility aid and a mobility aid providedby a carrier and between a mobility aid and the per-son’s passenger seat, including

(i) seeking information from a person with a dis-ability with respect to the person’s preferredmethod of transfer and information with respect toany other special measures required to ensure the

5. Le transporteur doit s’assurer que, selon son typed’exploitation, ses employés et entrepreneurs quipeuvent être appelés à fournir une aide physique aux per-sonnes ayant une déficience reçoivent la formation dé-crite à l’article 4 et une formation adaptée aux besoins deleurs fonctions, dans les domaines suivants :

a) la manipulation des aides à la mobilité dans lespassages avec portes, sur les surfaces inégales ou àplusieurs niveaux, dans les marches d’escalier, sur lesbords de trottoir et dans les ascenseurs;

b) le transfert d’une personne ayant une déficienceentre l’aide à la mobilité de celle-ci et l’aide à la mo-bilité fournie par le transporteur, et entre une aide à lamobilité et le siège passager de la personne, ycompris :

(i) la façon d’obtenir de la personne ayant une défi-cience des renseignements sur le mode de transfert

DORS/94-42 — 21 février 2013

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safety and comfort of the person with a disability,and

(ii) performing appropriate lifting techniques to

(A) execute various types of transfer with maxi-mum consideration for the dignity, safety andcomfort of the person with a disability, and

(B) avoid injury to the employee or contractormaking the transfer;

(c) guiding and orienting a person who is blind orwhose visual impairment affects that person’s mobili-ty; and

(d) assisting a person who has limitations in balance,agility or coordination that affect that person’s mobili-ty.

qu’elle préfère et sur toute autre mesure spéciale re-quise pour assurer sa sécurité et son confort,

(ii) les techniques de soulèvement appropriéesafin :

(A) d’effectuer divers types de transfert en te-nant compte au maximum de la dignité de la per-sonne ayant une déficience ainsi que de sa sécuri-té et de son confort,

(B) d’éviter des blessures à l’employé ou à l’en-trepreneur effectuant le transfert;

c) la façon de guider et d’orienter une personneaveugle ou une personne ayant une déficience visuellequi la gêne dans ses déplacements;

d) l’aide à une personne dont le manque d’équilibre,de souplesse ou de coordination la gêne dans ses dé-placements.

EMPLOYEES AND CONTRACTORS WHO HANDLEMOBILITY AIDS

EMPLOYÉS ET ENTREPRENEURS QUIMANIPULENT DES AIDES À LA MOBILITÉ

6. Every carrier shall ensure that, consistent with itstype of operation, all employees and contractors of thecarrier who may be required to handle mobility aids re-ceive the training described in section 4 and a level oftraining appropriate to the requirements of their functionin the following areas:

(a) different types of mobility aids;

(b) requirements, limitations and procedures for se-curing, carrying and stowing mobility aids in the pas-senger compartment of a vehicle; and

(c) proper methods of carrying and stowing mobilityaids in the baggage compartment of a vehicle, includ-ing the disassembling, packaging, unpackaging andassembling of the mobility aids.

6. Le transporteur doit s’assurer que, selon son typed’exploitation, ses employés et entrepreneurs quipeuvent être appelés à manipuler des aides à la mobilitéreçoivent la formation décrite à l’article 4 et une forma-tion adaptée aux besoins de leurs fonctions, dans les do-maines suivants :

a) les divers types d’aides à la mobilité;

b) les exigences, les limites et les procédures concer-nant l’immobilisation des aides à la mobilité, leurtransport et leur rangement dans le compartiment d’unvéhicule qui est réservé aux passagers;

c) les méthodes appropriées pour transporter les aidesà la mobilité et les ranger dans le compartiment à ba-gages d’un véhicule, y compris le démontage, l’em-ballage, le déballage et le remontage de ces aides.

EMPLOYEES AND CONTRACTORS WHO ASSISTWITH SPECIAL EQUIPMENT OR AIDS

EMPLOYÉS ET ENTREPRENEURS QUI UTILISENTDU MATÉRIEL OU DES AIDES SPÉCIALISÉS

7. Every carrier shall ensure that, consistent with itstype of operation, all employees and contractors of the

7. Le transporteur doit s’assurer que, selon son typed’exploitation, ses employés et entrepreneurs qui

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carrier who may be required to assist with special equip-ment or aids receive the training described in section 4and a level of training appropriate to the requirements oftheir function in the following areas:

(a) telephone devices for persons who are deaf orhard of hearing, electronic signage, and audio or videoequipment;

(b) mechanical lifts, ramps and other level-change de-vices; and

(c) on-board oxygen, on-board electrical supply, con-nection of auxiliary respirator systems and installationof stretchers.

peuvent être appelés à utiliser du matériel ou des aidesspécialisés reçoivent la formation décrite à l’article 4 etune formation adaptée aux besoins de leurs fonctions,dans les domaines suivants :

a) les appareils téléphoniques pour les personnessourdes ou malentendantes, le matériel d’affichageélectronique et le matériel audio ou vidéo;

b) les plates-formes élévatrices, les rampes méca-niques et les autres dispositifs permettant de changerde palier;

c) l’alimentation en oxygène ou en électricité à borddes véhicules, le raccord des systèmes auxiliaires derespiration et l’installation des civières.

TIME LIMIT FOR COMPLETION OF TRAINING DÉLAI POUR TERMINER LA FORMATION

8. Every carrier and terminal operator shall ensurethat all employees and contractors of the carrier or termi-nal operator who are required by these Regulations to re-ceive training complete their initial training within 60days after the commencement of their duties.

8. Le transporteur et l’exploitant de terminal doivents’assurer que leurs employés et entrepreneurs qui sonttenus, selon le présent règlement, de recevoir une forma-tion terminent leur formation initiale dans les 60 jourssuivant leur entrée en fonctions.

9. Every carrier and terminal operator shall ensurethat all employees and contractors of the carrier or termi-nal operator receive periodic refresher training sessionsappropriate to the requirements of their function.

9. Le transporteur et l’exploitant de terminal doivents’assurer que leurs employés et entrepreneurs suivent pé-riodiquement des cours de recyclage adaptés aux besoinsde leurs fonctions.

10. Every carrier and terminal operator shall keep itstraining program current by incorporating, at the earliestopportunity, any new information on procedures and ser-vices offered or any specific technologies introduced bythe carrier or terminal operator to assist persons with dis-abilities.

10. Le transporteur et l’exploitant de terminal doiventtenir à jour leur programme de formation en y incorpo-rant, dès que possible, tout nouveau renseignement surles procédures et les services qu’ils offrent aux per-sonnes ayant une déficience ou sur la technologie qu’ilsintroduisent afin d’aider celles-ci.

TRAINING PROGRAM DESCRIPTION DESCRIPTION DU PROGRAMME DE FORMATION

11. Every carrier and terminal operator shall keepavailable for inspection by the Agency and the generalpublic a copy of its current training program prepared inthe form set out in the schedule and containing the infor-mation required therein.

11. Le transporteur et l’exploitant de terminal doiventconserver, pour consultation par l’Office et le grand pu-blic, un exemplaire de leur programme de formation pré-paré selon les exigences de forme et de contenu prévuesà l’annexe.

DORS/94-42 — 21 février 2013

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SCHEDULE(Section 11)

ANNEXE(article 11)

DESCRIPTION OF TRAINING PROGRAM DESCRIPTION DU PROGRAMME DE FORMATION

(Corporate name, address and nature of business of carrier or termi-nal operator)

(Raison sociale, adresse et nature de l’entreprise du transporteur oude l’exploitant de terminal)

Date:1. Name and title of person responsible for managing the

training program within the organization.2. Target group of the training program (specify):

(a) employees and contractors who interact with the public;(b) employees and contractors who provide physical

assistance;(c) employees and contractors who handle mobility aids;(d) employees and contractors who assist with special

equipment or aids.3. List of the occupational categories of the organization’s

employees and contractors required to receive training.4. Subject matter covered in the training program.5. Principal teaching methods and types of educational and

support materials used in the training program.6. Number of hours of training provided in the initial training

program.7. Average period between the beginning of employment and

the initial training.8. Frequency, nature and number of hours of refresher training

sessions required.9. Qualifications and title of the person who provides the initial

training and refresher training sessions.10. Where a person with a disability is involved in the training

program, the nature of the involvement.11. Means used by the organization to ensure that employees

receive a level of training appropriate to the requirements oftheir function.

12. The recording and monitoring of the completion of the initialtraining and each refresher training session.

13. Where the organization uses contractors, the means used toensure that the contractors receive a level of trainingappropriate to the requirements of their function.

(Signature, name and title of authorizedofficer or agent)

Date :1. Nom et titre de la personne chargée de gérer le programme

de formation au sein de l’organisme.2. Groupe cible du programme de formation (préciser) :

a) employés et entrepreneurs qui transigent avec le public;b) employés et entrepreneurs qui fournissent une aide

physique;c) employés et entrepreneurs qui manipulent des aides à la

mobilité;d) employés et entrepreneurs qui utilisent du matériel ou

des aides spécialisés.3. Liste des catégories professionnelles des employés et

entrepreneurs au service de l’organisme qui doivent recevoirune formation.

4. Matière sur laquelle porte le programme de formation.5. Principales méthodes didactiques et types de matériel

pédagogique et de soutien utilisés dans le programme deformation.

6. Nombre d’heures de formation données dans le programmede formation initiale.

7. Délai moyen entre l’entrée en fonctions et la formationinitiale.

8. Fréquence, nature et durée en heures des cours de recyclagerequis.

9. Qualifications et titre de la personne qui donne la formationinitiale et les cours de recyclage.

10. Nature de la participation d’une personne ayant unedéficience au programme de formation, s’il y a lieu.

11. Moyens par lesquels l’organisme s’assure que ses employésreçoivent une formation adaptée aux besoins de leursfonctions.

12. Inscription et contrôle de l’achèvement de la formationinitiale et de chaque cours de recyclage.

13. Lorsque l’organisme a recours aux services d’entrepreneurs,méthode utilisée pour s’assurer qu’ils reçoivent uneformation adaptée aux besoins de leurs fonctions.

(Signature, nom et titre du directeur ou del’agent autorisé)






ATTACHMENT F

PROPOSAL SCHEDULES AND FORMS


SCHEDULE 1

PROPOSAL AFFIDAVIT

TO: GREATER TORONTO AIRPORTS AUTHORITY

(___________________________________________________________________)

full name corporation or company by whom offer made, the “Proponent”

HEREBY SUBMITS a proposal for the right to operate a peak period for hire

passenger transportation service concession from Terminal 1 and Terminal 3

Taxi/Limousine Compound at Toronto Pearson International Airport herewith,

AND IN SUBMITTING THIS PROPOSAL, THE PROPONENT AGREES TO EACH

OF THE FOLLOWING TERMS AND CONDITIONS:

1. Proposal Closing Date and Extension Thereof

This Proposal shall remain open for acceptance by the GTAA for a period of sixty (60)

days (the “Acceptance Period” following the day of Friday, May 9, 2014, (the “Request

for Proposals Closing Date”). In the event the GTAA deems it necessary to extend the

Request for Proposals Closing Date after the submission of this Proposal by the

Proponent, the GTAA shall notify the Proponent of such extension by written notice,

whereupon the Proponent shall have fifteen (15) days from the date of receipt of such

written notice to, in writing, either accept such extension to the Request for Proposals

Closing Date or withdraw its Proposal. In the event the Proponent accepts such extension

of the Request for Proposals Closing Date, the Acceptance Period shall be extended for a

period equivalent to the period of extension of the Request for Proposals Closing Date

referred to in the GTAA notice. In the event the Proponent does not respond to the

GTAA notice herein above referred to, the Proponent shall be conclusively deemed to

have accepted the extension of the Request for Proposals Closing Date to the date

referred to in such notice and Acceptance Period shall be extended as above.

2. Extension of Acceptance Period

In the event the GTAA deems it necessary to extend the Acceptance Period or the

Acceptance Period is extended pursuant to paragraph 1 hereof, the GTAA shall, prior to

the expiration of such Acceptance Period or such Acceptance Period as extended

pursuant to paragraph 1 hereof, notify the Proponent by written notice to that effect,

whereupon the Proponent shall have fifteen (15) days from the date of receipt of such

written notice to, in writing, either accept the requested extension as referred to in the

GTAA notice or withdraw its Proposal. In the event the Proponent accepts the requested

extension, the Acceptance Period shall be extended as referred to in the GTAA notice. In

the event the Proponent does not respond in writing to the GTAA notice herein above

referred to, the Proponent shall be conclusively deemed to have accepted the extension of

the Acceptance Period to the date referred to in such notice.


3. Acceptance of Proposal

The delivery on behalf of the GTAA of a duly executed copy of the Peak Period Vehicle

Licence to the Proponent shall constitute formal acceptance of the Proposal.

4. Rejection of Proposal Cancellation

Where the proposal is rejected or the GTAA at its sole discretion decides to cancel its

RFP, the RFP Security Deposit shall be thereafter returned to the Proponent without

payment of interest and the Proponent hereby agrees to accept the Security Deposit.

5. Notices

(1) Any notice required to be given to the Proponent shall be sufficiently given:

if personally served, then on the Proponent at its head office or principal place of

business; or

if forwarded by registered mail or priority post mail, addressed to:

(2) Any notice required to be given to the GTAA shall be sufficiently given of personally

served on,

To: Greater Toronto Airports Authority

c/o President and Chief Executive Officer

3111 Convair Drive

Mississauga, ON L5P 1B2

or forwarded by registered mail or priority post mail, addressed to:

Greater Toronto Airport Authority

c/o President and Chief Executive Officer

Toronto – Pearson International Airport

3111 Convair Drive

Mississauga AMF, ON L5P 1B2

(3) Any and every notice mentioned in subsections (1) and (2) of this section, if

personally served shall be considered given on the date of service, and if forwarded

by mail shall be deemed to be given on the date on which the same is, in fact,

delivered or on the fifth (5th

) business day next following the day on which it is

mailed, whichever is earlier.


6. Document Checklist

Each Proponent should complete the checklist below.

Included and submitted with this Request for Proposals Form are the following

components:

1. Executed Proposal Affidavit (Schedule 1)

2. Business and Financial References (Schedule 2)

3. Experience and Qualifications Statement (Schedule 3)

4. Organizational Data and Financial Statements (Schedule 4)

5. Methods of Management and Operation Plan (Schedule 5)

6. Fleet Vehicles (Schedules 6)

7. Financial Proposal (Schedule 7)

8. Criminal Background Check/Reports (Schedule 8)

9. Insurance Certificate(s)

10. Shareholder Information, if any

11. Articles of Incorporation

12. Company Background/History

13. Training Programs

14. Customer Service Plan

15. Driver Agreement

It is understood that Proposals that are not accompanied by the above documents will be

considered incomplete and may be rejected.


7. Rights of the GTAA

“Conditional” proposals will not be accepted. Submissions that contain alternate

proposals will not be accepted.

Notwithstanding anything contained in the RFP, or the RFP form, or in any statement

made at any proposal briefing or anywhere, the GTAA reserves the right to cancel the

RFP for any reason whatsoever or without having a reason. Without limiting the

generality of the foregoing the GTAA has the right:

(i) to reject any or all of the Proposals;

(ii) to accept any Proposal;

(iii) to elect not to proceed with the RFP; and

(iv) to select any entity, as a successful concession licensee who may or may

not be a Proponent.

all as it so determines in it sole and absolute discretion.

DATE:

SUBMITTED BY:

PER:

SIGNATURE:

Name of Duly Authorized Official and Title

Witness


SCHEDULE 1

APPENDIX A(1)

FOR USE WHERE THE REQUEST FOR PROPOSAL SECURITY DEPOSIT IS IN THE

FORM OF IRREVOCABLE LETTER OF CREDIT

TO: Greater Toronto Airports Authority


P.O. Box 6031


L5P 1B2

(herein called “the GTAA”) as the Beneficiary.

RE: (Request for Proposal No. and/or Title)

1. We, the undersigned, (name and address of financial institution)

(herein call the “Financial Institution”) hereby establish an irrevocable letter of credit in

favor of the GTAA in the amount of Five Thousand Dollars ($5,000.00) which may be

drawn upon by the GTAA as Beneficiary by presentation to the Financial Institution of a

written demand for payment (an example of which is attached hereto) signed by an

authorized official of the GTAA and indication that:

The proposal of (name and address of Proponent)

(herein called the “Applicant”) has been withdrawn in contravention of the terms and

conditions of the Request for Proposal specifications.

2. Upon presentation of the said written demand for payment, the Financial Institution shall

forthwith pay to the GTAA the face amount of the Letter of Credit without:

a) inquiring about the validity of sufficiency of the demand or the right of the GTAA

to make the demand, or

b) recognizing a claim by any person, or


c) making any reference to the state of accounts as between the Financial Institution

and the Applicant.

3. Only one (1) written demand for payment may be presented.

4. The written demand for payment may be presented at the Financial Institution on or

before the end of business on the date which is one (1) year from the Request for

Proposal Closing Date, at which time this Letter of Credit will expire.

5. This Irrevocable Letter of Credit bears the following reference number of the Financial

Institution: ___________________________________________________.

6. This Credit is subject to the Uniform Customs and Practice for Documentary Credits

(1983 Revision) International Chamber of Commerce, Paris France, as revised from time

to time, and engages us in accordance with terms thereof.

For (Name of Financial Institution):

Signed:

(Authorized Signature)

Countersigned:



SCHEDULE 1

APPENDIX A(2)

WRITTEN DEMAND FOR PAYMENT

(to be used to claim Request for Proposal Security Deposit)

TO: (Name and address of the Issuer of the Letter of Credit)

FROM: Greater Toronto Airports Authority


P.O. Box 6031

Toronto AMF, ON

L5P 1B2

This is to inform you that the Proposal of (insert name and address of Proponent)

In connection with the operation of a peak period passenger service concession Toronto

Pearson International Airport has been withdrawn in contravention of the terms and

conditions of the Request for Proposal submitted by such Proponent.

In the circumstances, you are hereby called upon to effect payment in the sum of

$__________________ to Greater Toronto Airports Authority in accordance with

the Letter of Credit reference number _______________________ issued by you as

Proposal security for the aforementioned Request for Proposals.


Per:

Name:

Title:


SCHEDULE 1

APPENDIX A(3)

CONCESSION SECURITY LETTER OF CREDIT

(for us where the Concession Security Deposit is in the form

of an Irrevocable Letter of Credit)

TO: Greater Toronto Airports Authority


P.O. Box 6031

Toronto AMF, ON

L5P 1B2

hereinafter called the “GTAA”, as Beneficiary.

RE: (Licence Number and/or Title)

1. We, the undersigned, (name and address of Financial Institution)

(hereinafter called the “Financial Institution”), hereby establish an Irrevocable Letter of

Credit in favor of the GTAA in the amount of Five Thousand Dollars ($5,000.00) which

may be drawn upon by the GTAA as beneficiary by presentation to the Financial

Institution of a written demand for payment (an example of which is attached hereto)

signed by an authorized official of the GTAA indicating that the GTAA is entitled to

receive payment under this Letter of Credit.

2. Drawings under this Irrevocable Letter of Credit shall be made under the terms and

conditions of the Licence between the GTAA and ______________________

(hereinafter called the “Applicant”). The amount of this credit may at the sole discretion

of the GTAA be reduced from time to time as advised by the GTAA giving notice in

writing to the Financial Institution.

3. Upon presentation of the duly written demand for payment, the Financial Institution will

make payment hereunder to the GTAA without;


a) inquiring about the validity or sufficiency of the demand or the right of the GTAA

to make demand,

b) recognizing a claim by any person, and

c) any reference to the state of accounts as between the Financial Institution and the

Applicant.

4. This Irrevocable Letter of Credit expires on the ________________ day of

_____________, 20______, subject to the following:

This Irrevocable Letter of Credit shall be deemed to be automatically extended without

any formal amendment for one (1) year from the above stated expiration date or any

future expiration date unless, not less than sixty (60) days prior to any such expiration

date, the Financial Institution notifies the GTAA in writing that the Financial Institution

elects not to extend this Irrevocable Letter of Credit for any further such period, in which

event the Financial Institution shall pay the GTAA, with such written notice of election, a

Bill of Exchange in the amount of the Letter of Credit, less the amount of an previous

drawings by the GTAA on such Letter of Credit. In no event shall the Irrevocable Letter

of Credit or alternate payment obligation of the Financial Institution herein contemplated,

extend beyond the date which is ninety (90) days after the expiration date of the term of

the Licence.

5. Partial drawings are permitted under this Letter of Credit where a written demand for

payments is presented by the GTAA, signed by it authorized official, indicating that the

GTAA is entitled to receive partial payment under this Letter of Credit by virtue of the

terms and conditions of the Licence. The provisions of Article 3 herein above shall apply

mutatis mutandis to any demand for partial drawings. The amount so drawn under this

clause shall be subtracted from the face amount of the Irrevocable Letter of Credit and

shall be endorsed on the reverse side of this Irrevocable Letter of Credit.

6. This Irrevocable Letter of Credit bears the following reference number of the Financial

Institution: ______________________________________________________________.

7. The Credit is subject to the Uniform Customs and Practice for Documentary Credits

(1983 Revision), International Chamber of Commerce, Paris, France, as revised from

time to time, and engages us in accordance with the terms thereof.


For (Name of Financial Institution):

Signed:


Countersigned:



SCHEDULE 1

APPENDIX A(4)

WRITTEN DEMAND FOR PAYMENT

(to be used to claim Concession Security Deposit)

TO: (Name and address of the Issuer of the Letter of Credit)

FROM: Greater Toronto Airports Authority


P.O. Box 6031

Toronto AMF, ON

L5P 1B2

This is to inform you that under the terms of the Licence with (insert name and address

of licensee)

in connection with the operation of a peak period passenger service concession at

Toronto Pearson International Airport, the GTAA is entitled to a claim on the concession

security deposit.

In the circumstances, you are hereby called upon to effect payment in the sum of

$___________________ to the GTAA in accordance with the Letter of Credit

reference number __________________ issued by you as a concession security deposit

for the aforementioned Licence.

Greater Toronto Airports Authority:

Authorized Official:


SCHEDULE 2

BUSINESS AND FINANCIAL REFERENCES

Please use the following format for each of the required business and financial references:

REFERENCE NO. ___________

Name:

Title:

Firm:

Address:

Telephone No. ( ) ( )

Nature and magnitude of purchase, sale, loan, business association, etc..:


SCHEDULE 3

EXPERIENCE AND QUALIFICATIONS STATEMENT

Experience and Qualification

1. Provide the names and locations of the three (3) largest limousine or taxicab contracts

operated in the last three (3) years; a description of services and products offered; and if

the services were offered at an airport; indicate the airport, if applicable.

2. Furnish any other additional information that will indicate your experience as it pertains

to this RFP.

3. Name of on-site manager(s) who deals with the day-to-day operation. Please attach

resume(s).

4. Historical Operational Trip Summary

Complete the following table with the historical number of trips conducted by the

operation over the past three (3) years:

Year Taxicab or Limousine Trips

2011

2012

2013


SCHEDULE 4

ORGANIZATIONAL DATA

Name of Proponent:

Date Submitted:

Head Office Address:

Local Office Address

Duly Authorized Official Representative for the Purposes hereof, Telephone and Facsimile Number:

Description Proponent: a) Incorporated Company (Name)

Date and Place of Incorporation

Names of Principal Officers

Names

President

Vice President

Secretary

Treasurer

Names of Principal Shareholders or Members, as applicable:


b) If the Proponent is a subsidiary of, affiliated with or associated with other organizations,

please provide details.

Per:

(Duly Authorized Official & Title)

Witness Signature


SCHEDULE 5

METHODS OF MANAGEMENT AND OPERATION

The Methods of Management of Operation Plan proposal must address the following key areas:

a) Staffing Plan

b) Customer Service Philosophy and Programs

c) Service

d) Fuel

e) Maintenance Plan

f) Policies and Practices


SCHEDULE 6

PEAK PERIOD VEHICLE FLEET

A detailed description of the proposed fleet of Peak Period Vehicles to be used under the Licence

Agreement is required.

Describe the Peak Period Vehicles which will be used at commencement of the

Licence Agreement (age, make, model etc.). Proponents must ensure that the

Vehicles meet the requirements described in Schedule “A” of the Licence Agreement.

Please specify whether vehicles will be directly owned or leased by the Proponent;

Describe the fuel source for the vehicles; including the use of alternative fuels or

hybrids.


SCHEDULE 7

FINANCIAL PROPOSAL

State the Per Trip Fee that the proponent proposes to pay to the GTAA during the Term of the

Licence Agreement.

Please Note: The Per Trip Fee cannot be less than $8.00 per trip / per vehicle, excluding

applicable taxes.

Per Trip Fee Bid

Year 1 (2014 – 2015) $

Year 2 (2015 – 2016) $

Year 3 (2016 – 2017) $

Option Years

Option Year 1 (2017 – 2018) $

Option Year 2 (2018 – 2019) $


SCHEDULE 8

CRIMINAL BACKGROUND CHECKS/REPORTS

Copies of Criminal background checks/reports dated no earlier than 2013, with respect to the

officers, and directors of the Proponent and the proposed drivers and obtained from the police

department in the community in which such individuals reside.