reservations & table management€¦ · solution for restaurants that are looking to increase...

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RESERVATIONS & TABLE MANAGEMENT

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Page 1: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

RESERVATIONS & TABLE MANAGEMENT

Page 2: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

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rGuest Seat - overview• rGuest Seat is a guest centric table and reservation management

solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience

• The rGuest Seat solution includes online dining reservations, table and wait list management

• The solution can be bundled with Analytics, InfoGenesis POS and payment based solutions such as rGuest Pay to round out the total guest experience

• Customers have more power to maximize guest consumption, reduce cost burdens, and align resources to improve their business

Page 3: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

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rGuest Seat – up to the moment statistics

• View up to the moment shift statistics to allow a snapshot of your restaurant.

• View a graphical representation of your traffic with the cover report.

• Manage server sections & add key notes to the system all in the admin view.

• Manager access for reporting and system configuration.

Page 4: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

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rGuest Seat – multiple-restaurant management

• Manage multiple restaurants and prevent loss of revenue with the click of one button.

• View a dashboard detailing the specific availability at each restaurant in your group.

• Access other restaurant’s table management to book reservations.

Page 5: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

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rGuest Seat – tailored guest experience

Page 6: RESERVATIONS & TABLE MANAGEMENT€¦ · solution for restaurants that are looking to increase revenue by retaining repeat customers and providing a superior guest experience • The

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rGuest Seat – tailored guest experience

PERSONALIZE

Empower server with guest data• Know who the guest is• Understand what they prefer• Insight into prior purchases

Pull up previous dining behavior in InfoGenesis*

UPSELL

A thrilled guest spends more• Quantify propensity to spend• Suggest the right complements• Craft the perfect experience