Powerpoint presentation

MILLATH COLLEGE OF TEACHER EDUCATION

(Affiliated to the University of Kerala)

Sooranad, Kollam - 690522

Submitted by

Reshma B.SCommerceCandidate Code: 19014375004

TYPES OF

COMMUNICATION

COMMUNICATION

• The word communication is derived from the Latin word”communis”which means “common”

• Communication means exchange of ideas, facts, opinion,emotions,information and understanding between two or more persons

GRAPHICAL REPRESENTATION

COMMUNICATION

FORMAL COMMUNICATION

INFORMAL COMMUNICATION

FORMAL COMMUNICATION

• Official communication along the chain of command is called formal communication.

• The paths that are institutionally decided by the organisation are called formal channel of communication.

• Formal communication may take place in 3 direction,vizDownward,

upward&horizontal

INFORMAL COMMUNICATION

• Communication based on informal relation ship between the members of organisation at same or different level is called in formal communication.

• The network or path way of informal communication is called grapevine.

• This is free from all the formalities of formal communication.

TYPES OF FORMAL COMMUNICATION

FORMAL COMMUNICATION

UPWARD COMMUNI

CATION

HORIZONTAL COMMUNIC

ATION

DIAGONAL COMMUNI

CATION

DOWNWARD COMMUNICA

TION

UPWARD COMMUNICATION

• The flow of communication from the lower levels to higher levels of the organisation is known as” upward communication”

DOWNWARD COMMUNICATION

• The flow of information from the top level to the lower level is termed as downward communication

Horizontal&Diagonal communication

• Transmission of information among persons of the same level and status is known as horizontal communication

• Communication between persons of two departments,one holding a higher position and the other lower,is known as diagonal communication