residence handbook 2015 5 5'x8 5' aug 5

` CONNECT WITH US Brock University Residence @BrockRes

RESIDENCE HANDBOOK

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[email protected]

Welcome to your new homein residence at Brock University!

The Department of Residences works hard to facilitate the successful sleep, study,

and social life of approximately 2,500 residence students. To do this, we

balance residents needs to ensure that high quality of life and academic success are the goals we reach by the end of our

students time here in residence.

WELCOME HOME!

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Important Dates 4Move In Information 5

Move In Day Schedule 6Residence Directions 8What to Pack 10Room Layouts 12Decorating Your Room 15

Getting Set Up For The First WeekBrock Dining Services . 16Receiving Mail . 17Information Technology Services . 18

Resources on Campus 18Residence Life 20

What is a H/H/C/B? ......... 22Resources in Residence . 23Orientation Week . 25Residence Community Guiding Principles ......... 26Guests in Residence . 30

Residence Facilities 24/7 Service Desks .. 32How To Report a Maintenance Concern . 33General Maintenance Problems and Solutions . 34Lost Key(s)/Swipe 36Replacing Your Student Card . 37

Fire Safety 38Traditional Residences Fire Safety.... 39Village Residences Fire Safety . 41Quarry View Residences Fire Safety 43

Cleanliness Inspections 45Inspection Dates for 2015/2016 46Traditional Residences Cleaning Tips .. 49Townhouse Residences Cleaning Tips . 51Garbage & Recycling . 57Damage Charges & Billing . 58

General Information Heating and Cooling 60Laundry How Tos . 63Withdrawing From Residence . 65Roommates 66Winter Break... 67April Move Out 68

Important Contacts 71

TABLE OF CONTENTS

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Sept. 6 Residence move inSept. 7 Labour Day Residences Open, University closedSept. 9 First Day of Fall/Winter classesSept. 11 Deadline for reporting discrepancies with Unit/Room

Inventory and Condition Reports to NSD or SSD by 4:30p.m.

Sept. 28-Oct. 2

First round of Townhouse Unit Inspections

Oct.5 - 9 First round of Traditional Room InspectionsOct. 12-16 Fall reading week - Residences open, University openNov. 23-27 Second round of Townhouse Unit InspectionsDec. 8 Last day of lectures for Fall Term, duration 2 coursesDec. 11 Dec. 22

Exam period. Residence students MUST leave residence no later than 12 noon the day following their last exam.

Dec. 23 @ 12 noon

Residences close for winter break

Dec. 23 Jan. 2

Residences closed for winter break. Winter break inspections (no secondary or formal inspection sheet).

Jan. 3 @ 12 noon

Residences re-open for the winter term

Jan. 4 First day of winter term for Undergraduate programsJan. 17 Deadline to apply to be a Don for 2016-2017Feb. 1-5 Third round of Townhouse Unit InspectionsFeb. 8-12 Second round of Traditional Room InspectionsFeb. 15 Family Day - Residences open, University closedFeb. 15 Feb. 19

Winter reading week - Residences open, no classes will be held in Undergraduate programs, University open

Mar. 21 24 Fourth round of Townhouse Unit InspectionsMar. 28 31 Third round of Traditional Room InspectionsApr. 4 Last day of Fall/Winter sessions for duration 1 and 3

classesApr. 7 20 Final Exam Period. Residence students MUST leave

residence no later than 12 noon the day following their last exam.

End of June If damages are found following move-out, billing will be processed through your student account and email notification will be sent to your Brock email account with charges.

* For events and programs throughout the year, please visit ExperienceBU or speak to your Don.Note: See Fire Alarm Test Dates on page 39

IMPORTANT DATES

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TIPS FOR MOVE-IN

Check your Brock Office 365 email account for information Check in takes place in one hour time slots (see Move-In Schedule

on page 7).

Have your student card in hand. If you dont have your student card yet, visit the Brock Card Office on move in day (Located in Guernsey Market)

Visit our website at www.brocku.ca/residence to print move-in day maps and instructions for easy reference.

Make sure that all of your items are securely packed (preferably in boxes) so that student volunteers who assist with the move will be able to help you transport all of your items quickly and efficiently to your room.

Clearly mark all of your items with your first and last name, as well as building and room number/letter.

Please do not pack your items in garbage bags they could get mistaken for actual garbage!

Please do not bring family pets. Formal orientation activities begin in the evening.

MOVE-IN DAY

If the individuals who are driving with you to St. Catharines are planning to stay overnight,

encourage them to make their hotel bookings early! * Remember there are no

guests allowed in residence during orientation week! (parents/guests to depart

by 5pm on move in day)

Formal orientation activities begin in the evening.

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MOVE-IN DAY SCHEDULE

To manage the large volume of traffic and minimize crowding in unloading areas and residence buildings, we have assigned specific move in times based on the location of the residence room you will be living in.Example: VAL504 will move in from 9am-10am; VAL505 will move in from 1pm-2pm.

If you will be arriving later than your scheduled move-in time, you must inform the Residence

Admissions office at [email protected] or we will not be able to guarantee your space in residence. All late arrivals are to check-in at the North Service

Desk (Earp, DeCew, Vallee, Quarry View) or South Service Desk (Lowenberger and Village).

MOVE-IN DAY

Please refer to the chart on the following page for your designated move-in time:

in at the North Service

If you will be arriving later than your scheduled in time, you must inform the Residence

Admissions office at [email protected] or we will not be able to guarantee your space in residence. All

in at the North Service

If you will be arriving later than your scheduled in time, you must inform the Residence

Admissions office at [email protected] or we will not be able to guarantee your space in residence. All

Please be sure to follow the instructions of

volunteers and staff who will be directing traffic

throughout the day.

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You will be moving into residence on Sunday, September 6th at the time listed below:

RESIDENCE RESIDENCE ROOM/TOWNHOUSE TIME

Quarry View Units 7-13 and 68-74 9AM-10AMQuarry View Units 35-40 and 41-46 10AM-11AMQuarry View Units 22-29 and 52-59 11AM-12NOONQuarry View Units 1-6 and 75-80 12NOON-1PMQuarry View Units 30-34 and 47-51 1PM-2PMQuarry View Units 14-21 and 60-67 2PM-3PM

Village Units 101-108; 701-708; 1001-1008; 1101-1108 9AM-10AMVillage Units 201-208; 401-408; 501-508; 801-808 10AM-11AMVillage Units 301-308; 601-608; 901-907; 1201-1208 11AM-12NOONVillage Units 109-115; 709-715; 1009-1015; 1109-1115 12NOON-1PMVillage Units 209-215; 409-415; 509-515; 809-815 1PM-2PMVillage Units 309-315; 609-615; 912-915; 1209-1215 2PM-3PM

DeCew 5th floor rooms ending in A and D 9AM-10AMDeCew 5th floor rooms ending in B and C 10AM-11AMDeCew All 1st floor rooms 11AM-12NOONDeCew 4th floor rooms ending in A and D 12NOON-1PMDeCew 4th floor rooms ending in B and C 1PM-2PMDeCew All 3rd floor rooms 2PM-3PM

Earp Even numbered rooms on 1st & 5th floor 9AM-10AMEarp Even numbered rooms on 4th floor 10AM-11AMEarp Even numbered rooms on 2nd & 3rd floor 11AM-12NOONEarp Odd numbered rooms on 5th floor 12NOON-1PMEarp Odd numbered rooms on 1st and 4th floor 1PM-2PMEarp Odd numbered rooms on 2nd & 3rd floor 2PM-3PM

Lowenberger All rooms on 4th floor 9AM-10AMLowenberger Even Numbered rooms on 2nd floor 10AM-11AMLowenberger Even numbered rooms on 3rd floor 11AM-12NOONLowenberger All rooms on 1st floor 12NOON-1PMLowenberger Odd numbered rooms on 3rd floor 1PM-2PMLowenberger Odd numbered rooms on 2nd floor 2PM-3PM

Vallee Even numbered rooms on 5th floor 9AM-10AMVallee All rooms on 2nd floor 10AM-11AMVallee Even numbered rooms on 4th floor 11AM-12NOONVallee All rooms on 3rd floor 12NOON-1PMVallee Odd numbered rooms on 5th floor 1PM-2PMVallee Odd numbered rooms on 4th floor 2PM-3PM

For more information about Move-In Day, visit:

http://www.brocku.ca/residence/moving-into-residence

ARE EARLY ARRIVALS POSSIBLE?Unfortunately, no. Please plan to arrive at your assigned time. Arriving on time helps to ensure traffic flow to and through campus is maintained and that the volume of people and cars does not cause congestion. Arriving on time also allows the University to make special arrangements to help your move go smoothly, such as additional staff to help direct traffic, people to help transport your belongings, and Residence Life Staff to welcome you to your area.

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HOW WILL I KNOW WHERE TO GO?1) When you arrive on campus on Sunday, September 6th, look for a

colour coded sign with your building/residence name at one of the two main entrances to campus.

2) Follow these signs as they take you through the internal Brock roads to your unloading zone near your residence.

3) Volunteers will be along the route to help guide you.4) At your unloading zone, have your move-in parking permit (which will

be emailed to you the week prior to move in day) visible on the dash of your car. Ensure your driver knows which room in residence you will be staying in (This is also why you want to label your belongings!)

5) Leave the driver with the vehicle to follow staff direction while you (the student) go get your keys from your registration table.

6) Have your Brock card in your hand when you go to the registration table. You will be given your keys, asked to sign to verify that you received the proper keys, and asked to sign that you agree to the terms and conditions of living in residence. If you are under 18, you will need a guardians signature.

7) With your keys, head to your room/unit. Volunteers will likely have unloaded your belongings and placed them outside your room/unit.

8) After the car is unloaded, the driver will move the car to the LONG TERM PARKING LOT. There will be several signs directing you.

9) The driver can meet up with you at your room where hopefully youll have already begun to unpack and make it feel like home!

10)You may want to leave your room door open so that you can meet floor or house mates, but dont leave it propped unless you are in the room (as this is a fire hazard!)

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DECEW RESIDENCE enter campus from Glenridge Avenue. Follow signs to the right of the traffic circle for DeCew Residence (located on Residence Road). Staff will be on hand to direct you to unload along Residence Road and/or into unloading zone J or H. You will be required to unload your belongings onto the grass or sidewalk, and immediately after unloading, you must move your vehicle to where parking is permitted (Lot A).

EARP RESIDENCE enter campus from Glenridge Avenue. Follow signs around the traffic circle for Earp Residence and into Lot M for unloading only. You will be directed to an area to unload and then immediately after unloading, you must move your vehicle to where parking is permitted (Lot A). VALLEE RESIDENCE enter campus from Glenridge Avenue. Follow signs to the right of the traffic circle for Vallee Residence (located on Residence Road). You will be directed along Residence Road and/or into Lot K to unload. You will be required to unload your belongings onto the grass or sidewalk, and then move your vehicle immediately to where parking is permitted (Lot A).

QUARRY VIEW RESIDENCE enter from either Glenridge Ave. or St. Davids Rd. Unloading zones will be available surrounding the building. You will be directed to an area to unload and then immediately after unloading, you must move your vehicle to where parking is permitted (across the street in Lot EA). LOWENBERGER RESIDENCE enter campus at the St. Davids Road entrance. Follow signs directing you around the Isaac Brock circle and into Lot B for unloading only. You will be directed to an area to unload, and then immediately after unloading, you must move your vehicle to where parking is permitted (Lot S). Overflow parking is located in Zone 2. VILLAGE RESIDENCE enter campus at the St. Davids Road entrance. Vehicles will be directed toward the Village via University Road West. Depending on your court assignment, you will be directed to specific unloading lots or roadways. Courts 1, 2 and 12 unload in Lot P; courts 5 and 6 unload in Lot B; other courtsunload along Village Road and drives. Immediately after unloading, you must move your vehicle to where parking is permitted (Lot S). Overflow parking is located in Zone 2.

Note: Driver must always remain with the vehicleuntil you reach long term parking!

ediately to where parking is permitted (Lot A).

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WHAT TO PACK

WHATS IN MY ROOM? Room Condition/Inventory

report*

Bed with a mattress (twin size)

Zippered mattress protector Dresser Desk Chair Small Garbage can Small Recycling bin Book shelves Closet space or wardrobe Window coverings/blinds Telephone handset Internet outlet or Wifi (see

page 18)

Zippered mattress protector

Want to see a residence room?Check out our video tour at:

http://www.brocku.ca/residence/buildings/ResidenceFacilities

WHATS IN MY BATHROOM? Garbage can Shower curtain Plunger Cabinet/storage DeCew is the ONLY residence that

is provided with toilet paper

Check out our complete packing lists online at:http://www.brocku.ca/residence/buildings/amenities

Upon checking in, you will find yellow carbon copies of your unit, room, and washroom inventory and

condition report. You should review these carefully, as the

information will be used to assess damage and missing items upon

your move-out, for which you could be financially responsible. Any

discrepancies you find must be reported to your Service Desk(preferably is person) before 4:30pm on Friday, Sept 11th.


information will be used to assess

or Wifi (see


Upon checking in, you will find yellow carbon copies of your unit, room, and washroom inventory and

review these carefully, as the

yellow carbon copies of your unit, room, and washroom inventory and

or Wifi (see

yellow carbon copies of your unit, room, and washroom inventory and

page 18)

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SOME IDEAS OF WHAT TO BRING!

Here are some suggested items: Bed linen, pillow and comforter Clothes hangers Small compact fridge with no separate exterior freezer

compartment (max 5 cubic feet, see Allowable Appliances) Laundry bag/bin Laundry detergent and dryer sheets Bathrobe Towels and facecloth Cleaning supplies (bedroom/bathroom/kitchen as required

by your style of residence) Reusable mug and water bottle Laptop/computer Ethernet cable (only for Earp, Vallee and Lowenberger) Chargers and cables for electronics CSA approved surge protected power bar Student Card Personal items (health card, photo ID etc) Toiletries (soap, toothpaste, toothbrush,

shampoo/conditioner, deodorant, sunscreen etc) Headphones Ear plugs First aid supplies School supplies

For a complete list please visit us at http://www.brocku.ca/residence/residence-

admissions/information for items we suggest that you bring.

WHAT NOT TO BRING!For your safety and comfort, please do not bring the following to residence:

Items/furniture not listed on the Allowable Furnishings pageo See www.brocku.ca/residence/buildings/allowable-

furnishings

Mattresses (these are already provided) Candles, incense, or wax/oil lamps (including the plug-in kind) Pets (not even as visitors!) Certain appliances

o See http://www.brocku.ca/residence/buildings/allowable-appliances

Space heaters (including fans that have a heating function) Beer or any beer-type beverage in any type of glass bottle (cans

only!)

Large volume alcohol containers (Kegs, bubbas, Texas mickeys, etc - see the RCGP for details), or alcohol-related paraphernalia (i.e. funnels, beer pong tables).

Ashtrays (all residences are non-smoking) Room alteration or repair materials (paint, nails, window treatments,

putty, etc.)

Adhesive material other than the university provided double-sided sticky pads cannot be used on residence walls/property (i.e. scotch tape, sticky tack, duct tape, etc.)

Firearms, knives, ammunition, items intended to resemble firearms, simulated weapons, fireworks, or other explosive/ flammable devices and any other weapon or item that is created/intended/used to cause harm or could be seen as intimidating.

Anything of an illegal nature (illegal, prescription, and/or non-prescription drugs for recreational purposes and/or drug paraphernalia, etc.)

Sub woofers and amps are not recommended due to noise restrictions.

Please visit us at http://www.brocku.ca/residence/residence-admissions/information for items we suggest that you bring.

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TYPICAL TOWNHOUSE ROOM LAYOUTSThese layouts can be found online at:www.brocku.ca/residence/buildings/b_desc

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TYPICAL TRADITIONAL ROOM LAYOUTSThese layouts can be found online at:www.brocku.ca/residence/buildings/b_desc

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It is important to know that you are responsible for insuring your own contents. Usually your parents/guardian can add it to their home insurance plan. The Department of Residences and Brock University are not responsible for your belongings should they become damaged or if they are stolen.

The Department of Residences will NOT be liable, directly or indirectly, for the loss or spoilage of food for any reason (including appliance breakdown). If you experience appliance issues you should report them immediately to your Service Desk. For more information regarding allowable appliances and recommendations, visit: http://brocku.ca/residence/buildings/allowable-appliances

CONTENTS INSURANCE

Contents insurance is insurance that pays for damage to, or loss of, an individuals possessions whilst they

are located within that individuals home.

Check to see if you can add contents insurance on your parents insurance policy!

Contents insurance is insurance that pays for damage of, an individuals possessions whilst they

Check to see if you can add contents insurance on Check to see if you can add contents insurance on

Contents insurance is insurance that pays for damage of, an individuals possessions whilst they

Check to see if you can add contents insurance on

The Department of Residences understands that decorating is important in making your room and unit feel like home. The Department of Residences reserves the right to remove objectionable/inappropriate materials/writing even if in an approved area. Below is a guideline of what is and is not allowed in residence. Please note posters and pictures are all acceptable as long as they do not violate the Residence Community Guiding Principles and are put up with the double-sided sticky pads that are provided to students. All items must be hung with the sticky pads provided to you in your move-in

envelope. If you run out, stop by your Service Desk to pick up more, free of charge. Do not alter any part of your residence by drilling holes, or nailing/thumb tacking

any items to your wall or furniture. Decorations cannot be placed over light fixtures or lamps, on or over fire safety

equipment (conduits running on wall/ceiling or door closers), near stoves or over heating, ventilation, and air conditioning vents.

Students are not permitted to paint or wallpaper anywhere within residence. Students are not permitted to install their own additional fixtures (lights, ceiling

fans, air conditioners, satellite dishes, antennas, etc.) or substitute Brock Universitys with their own.

Writing, chalking, drawing or marking on any surface other than white boards, chalkboards, room mirrors or inside windows, and student room message boards is not permitted and is considered vandalism. This restriction includes but is not limited to: artificial snow, window/surface writers, silly string, chalk onbrick/concrete, and foam writers. Any costs to remove these products from the inappropriate surfaces will be billed back to the students/unit occupants as in the damages section. Please note that charges could include repainting walls if the product leaves a residue.

Only artificial Christmas trees are permitted in residence. Dried leaves, branches, straw, cornhusks etc. are also not permitted in residence.

Decorative strings of lights may be used throughout the year as decorations in bedrooms and townhouse living room/kitchen areas only, and must only be used when the student is present in the room and in a safe manner that does not violate any other sections of the RCGP.

Students are responsible for the exterior of their unit and bedroom doors. Decorating the exterior of the residence buildings, the surrounding shrubs and/or trees is not permitted unless approved through the Department of Residences.

Decorations should not impede the function of the door (e.g. the doors ability to shut and lock).

Due to fire regulations students are only permitted to have a door tag (usually provided by the Residence Life Staff) and a wipeable memo board on their bedroom doors. Any other door decorating is not permitted as per the St. Catharines Fire Department.

Decorating for special events (e.g. lounge decorating competition) may go up no earlier than 72 hours prior to the event and must be taken down/removed within24 hours after the event unless approved through the Department of Residences.

Please see the Residence Community Guiding Principlesfor complete details.

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DECORATING YOUR ROOM

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All students living in traditional style residences are required to have a meal plan. There are four meal plan options to choose from and all students will automatically be assigned the meal plan they selected on their residence application. Students have until the end of September to change their meal plan, please contact the Brock Card Office to make those changes. Students living in townhouse style residence do not have a mandatory meal plan, but they are able to purchase any of the traditional plans or the townhouse meal plan if they wish to do so.

Meal plans work at all on campus food outlets as well as with some select off campus partners.

Please visit the Brock Dining Services website for more information: www.brocku.ca/dining-services

Flex dollars can be added to your Brock Card at any time. Any unused meal plan points will carry forward the following year in a taxable meal plan account for one campus use only.

For all card and meal plan inquiries, please visit the Brock Card office or website for more information: www.brocku.ca/card

BROCK DINING SERVICES

For current Residence Dining Hall Hours, visit: http://www.brocku.ca/dining-services/hours

If you have a food allergy or concern, please contact your Dining Hall Manager at:

905-688-5550 x3372

For current Residence Dining Hall Hours, visit: -services/hours

If you have a food allergy or concern, please

For current Residence Dining Hall Hours, visit: -services/hours

If you have a food allergy or concern, please

What is my mailing address while living in residence?

How to write your address: Village Example: DeCew Example:Student Name Jane Doe John SmithUnit or Room # and Letter Unit 214, Room D Room 232-C Residence Building Name Village Residence DeCew ResidenceBrock University Brock University Brock University500 Glenridge Ave. 500 Glenridge Ave. 500 Glenridge Ave.St. Catharines, ON St. Catharines, ON St. Catharines, ONL2S 3A1 L2S 3A1 L2S 3A1

What if I live in Quarry View?Your mailing address is a little different. Please DO NOT include Brock University in your mailing address. Student NameUnit # and Room letterQuarry View Residence51 John Macdonell StreetSt. Catharines, ONL2T 4E4

Quarry View residents receive all of their mail (including packages) through Canada Post, and the superboxes are located directly in front of Quarry View.

All other residents at Brock will receive mail to a mailbox located within residence:

Village & Lowenberger mailboxes: Lowenberger main lobby DeCew, Vallee, & Earp Mailboxes: DeCew Residence between stairwell

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Packages for students are received at the North or South Service Desk (excluding Quarry View see above). The Service Desks notify students about packages by sending emails to their Brock email address. Students MUST show student ID and sign when picking up packages at the Service Desk.

RECEIVING MAIL IN RESIDENCE

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Where Do I Pick Up My Mail?

What About Receiving Packages?

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ITS provides Internet throughout Brock campus, including residence. To access this Internet, simply connect to BrockNet/BrockSecure/Eduroam and open up your internet browser. This should automatically re-direct you to a page, which asks for your login and password, which will be the same as your portal login. Residences offer full Ethernet connections in every room in Earp, Vallee and Lowenberger with wireless hotspots in various common spaces and lounges.

DeCew, Quarry View and Village are completely wireless. Please remember to bring an Ethernet cable (RJ45) cable with you if you are living in Earp, Lowenberger or Vallee Residence.

INTERNET IN RESIDENCE

Cable TV is provided in all traditional residence lounges and townhouse living rooms (Village and Quarry View). There is no cable in residence bedrooms.

Flat screen TVs are provided in the traditional style residence lounges.

For those in Village and Quarry View Residence who would like to bring their own TV, please note that Brock is supporting standard CATV frequencies. This means that when you are setting up your TV, you will need to set the input to Cable TV. If you have an older model TV which does not support this, you will need a converter box, or use a VCR that is capable of tuning standard CATV channels.

CABLE TV IN RESIDENCE

Please take a look at full instruction and troubleshooting information online at:http://www.brocku.ca/information-technology /cns/internet-residence

living in Earp,

on online at:on online at:

CABLE TV IN RESIDENCE

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EMAIL SET UP

PHONE SET UPBrock University offers local telephone service in each residence room, which also includes voicemail. Calling cards can be used through a third party operator.

Are you trying to figure out how to set up your voice mail (answering machine message) so that people can leave you messages?

If you have not already done so, you need to set up your voice mail by following these simple steps:

1. Lift your handset.2. Dial 7000.3. Press # sign.4. Enter the password (1st time it is 22 and your extension).5. Press # sign.6. You will then change the password to your own personal password.

You can now record your greeting using these steps:

1. Press 82.2. Press 1 to record a greeting for those calling from outside Brock. (Press 2 to record a greeting for those calling from inside Brock.)3. Press 5 to record your message.4. Press # sign to stop recording.5. Press 4 to exit and return to your messages.

Once your voicemail is set up, people can leave you messages.

Need help? Visit http://www.brocku.ca/information-technology/cns/telephone

Dont know what your phone extension is? It should be listed right on your phone! Otherwise, you can visit your Service Desk to find out what your phone extension is.

Full & up to date information regarding student e-mail can be found online at: www.brocku.ca/information-

technology/email/student &www.brocku.ca/information-

technology/email/webmail - Using_Brock_Webmail

Full & up to date can be found online at:

technology/email/webmail







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Every student needs help from time to time on the road to academic and emotional success. Brock has a variety of professionally trained staff ready and waiting to assist you with these goals. Dons will be happy to help you with any questions or concerns regarding your stay, and Dons of Academics can assist you with some academic questions, too. Here are some additional campus resources:

Student Development CentreSchmon Tower ST400 905-688-5550 x3240 or x5484 www.brocku.ca/student-development-centreAs Student Services professionals, we support and promote the present and future well-being of students. We provide personal counselling, services for students with disabilities, and learning skills workshops.

Personal CounsellingSchmon Tower ST400 905-688-5550 x3240 or x4750www.brocku.ca/student-development-centreThe Counselling staff offers services for students who are experiencing personal/social difficulties while studying at Brock University. The majority of services are offered on an individual basis however we do offer some group programs.

Services for Students with disAbilitiesSchmon Tower ST400 905-688-5550 x3240http://www.brocku.ca/services-students-disabilities SSWD provides services and supports to students with a documented disability. We work within the Brock community to develop an equitable and accessible environment so that students with disabilities are fully included in the University experience.

Student Health ServicesHarrison Hall 905-688-5550 x3243 www.brocku.ca/health-services Student Health Services is an on- campus medical clinic specifically for Brock Students. They provide primary health care, prevention programs, wellness education and strategic medical and academic partnership promoting optimal health and university success. To book an appointment or get more information, call x3243. Walk in clinics are also available daily.

Campus Faith and LifeDeCew Residence R216 and R217www.brocku.ca/campus-ministriesThe Faith and Life Centre provides opportunities for friendships, education, spiritual counseling, and personal growth. The Faith and Life Centre is a resource for faculty, staff, and students alike. You can get involved in several groups associated with the Centre or participate in educational, social, or spiritual events supported or led by a Campus Chaplain.

RESOURCES ON CAMPUS

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RESOURCES ON CAMPUS

Office of Human Rights and Equity Services 905-688-5550 x5657 www.brocku.ca/humanrightsThe Human Rights and Equity Services works to promote a respectful work and learning environment at Brock University that is inclusive, celebrates diversity and provides all our members with a work and study environment free of harassment, discrimination and bullying.

Office of the OmbudspersonBUSU Offices, Student Alumni Centre 905-688-5550 x4195 www.busu.net/services/ombudsperson The position of Ombudsperson is as a designated neutral that provides impartial and confidential assistance to students. Assistance in problem solving, conflict coaching, assistance with academic concerns and appeals are some of the ways we can assist you.

Recreation ServicesWalker Complex 905-688-5550 x3387 www.brocku.ca/recreation-services The Department of Recreation Services operates the facilities in the Walker Complex, including three gymnasia, the recreational 200m track, squash courts, the Zone fitness centre, the Eleanor Misener Aquatic Centre (50m pool) and the Leo LeBlanc Rowing Centre. Outside there are four tennis courts and seven playing fields. Non-credit instructional programs offered include a full range of aquatics programs, fitness, dance, coaching, wellness, first aid, Pilates, children's gym programs and much more.

Student Justice Centre Food BankThe Collaboratorium (Beside Scotiabank)http://www.brocksjc.com/#!food-bank/c1jweThe Student Justice Centre Food Bank is aimed at addressing issues of food insecurity among Brock students by providing access to non-perishable food items to students in need. Students have the ability to access the food bank three times per semester.

The Brock Student Sexual Violence Support Centre (A Safer Brock)http://www.ASaferBrock.org If you or someone you know needs support dealing with sexual violence, the Brock Student Sexual Violence Support Centre is here to help. For free, 100% confidential and anonymous 24 hour support, text 289-990-7233(SAFE).

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WHAT IS A H/H/C/B?

RESIDENCE LIFE

Here at Brock we divide our residences up in a variety of ways. DeCewresidence is divided into Houses, while Lowenberger, Vallee and Earp into Halls, Village into Courts and Quarry View into Blocks. They are commonly referred to as HHCBs.

There are some fantastic opportunities to get involved in residence life. Throughout the year there are many activities and events to participate in as well as the opportunity to participate in educational programming. Brock also has a strong commitment to student services, ensuring that our students have the highest quality experience both in and out of the classroom. Our residences are a community a community based on respect.

GET INVOLVED!Your residence experience will be what you make of it. Within residence, various student groups exist to provide ways for students to get involved as much as or as little as desired. In addition, the Residence Life Staff and Residence Action Council provide events and activities all year long. To learn more, visit us at:

www.brocku.ca/residence/residence_life

GET INVOLVED!Your residence experience will be what you make of it. Within residence, various student groups exist to provide ways for students to get involved as much as or as little as desired. In addition, the Residence Life Staff and Residence Action Council provide events and activities all year long. To learn more, visit us at:

www.brocku.ca/residence/residence_life

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RESIDENCE LIFE STAFFHead Residents (HRs)Each residence building has a Head Resident who monitors residence life within his/her respective building. Head Residents are the leaders of the Residence Life staff team in their building. They assist in some administrative decisions and in residence disciplinary matters.

Dons (Residence Life Staff)There is one Don for each house, hall, court, and block (HHCB). Dons assist, counsel, and refer their students to campus departments and community services when needed, and work closely with the Head Residents to maintain a positive sense of community within Residence. Dons are here to provide students with one on one mentoring if they are having difficulty. Dons complement the Counselling Services offered on the main campus for day-to-day issues including stress-management, complicated roommate or residence community challenges and mental health support.You can contact your Donwhen you need help with anything from school, to roommate issues, to finding your way around the city!

Don of Activities (DAs)Don of Activities are placed across the residence community. They have general RLS responsibilities, but are dedicated to running energetic social programs in residence.

Don of Academics (ADs)Don of Academics are placed across the residence community. They have general RLS responsibilities, in addition to being dedicated to supporting residents in their efforts to be academically successful, and connecting students with the broader academic resources and services of the campus.

Residence Action Council (RAC)The Residence Action Council is a student governing body that includes representatives elected from each residence house/hall/court/block. Providing a number of services for students including organizing monthly events for residence students, RAC has various committees such as the Public Relations Committee, Event Committee, Food Committee and Environment Committee. It is recommended students come to any RAC member for assistance. RAC works closely with the Department of Residence and Residence Life Staff to support student learning and create a comfortable living space for residence students.

RESIDENCE ACTION COUNCIL

RESOURCES IN YOUR H/H/C/B

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SERVICE DESK STAFF

RESOURCES IN RESIDENCE

Open 24/7, the Service Desks are here to help. Handling lockout keys, administrative functions, calls for emergency assistance when needed (Campus Security, Ambulance, Fire, and Police), answering the Service Desk phone, answering questions for residents and guests, taking maintenance requests, signing guests in, and sorting mail and packages - the Service Desk is the first response of most concerns and questions within our residences. In most cases the Service Desk staff can answer your question, and will be able to provide the necessary follow-up, including the dispatch of on dutyResidence Staff to handle concerns.

Brock University is pleased to employ its own Facilities Management team to clean public areas and maintain the residences. The university custodial staff work during the daytime hours, with a reduced workforce on evenings and weekends, and assist in maintaining a clean and pleasant living environment.

The team in the Department of Residences endeavors to enrich students university experience through the provision of innovative programs and student-centered services in a safe, supportive living environment that embraces diversity, fosters mutual respect, promotes accountability and encourages good citizenship.

THE DEPARTMENT OF RESIDENCES

CUSTODIAL AND FACILITIES STAFF

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ORIENTATION WEEK

www.busu.net/oweek

To assist with the settling-in period, please note that

there are no guests allowed in residence

during orientation week, as well as during the firstweek of school in January.

Brock Universitys Student(s) Union, along with the other partners on the Orientation Week Steering Committee, work hard to organize an orientation week for new

students. They plan exciting and unique events for each years O-week that create memories to last a lifetime!

With events going on every night of the week; from comedy, to dancing, to paintparties, to Shinerama... This may just be the best week of your life.

We suggest that in order to take full advantage of this experience, you should get as involved as possible! This means meeting other students, exploring the campus, going

outside and of course coming out to any and all events as listed on the O-week website! The BUSU website is a complete directory of ALL O-week events provided by

both Brock University and BUSU. Remember to swipe for Experience BU!

The best way to learn whats happening is to ask questions, and the best place to ask questions is through this website or in person at the Vendor Fair!

Seeing as there are so many different things to do and people to see, take some time now to check out the Events and Calendar links to learn exactly what each event is

about and when it begins.

If you have any questions or concerns about ANY event, program or service that BUSU offers during O-week or throughout the year, feel free to contact them! More

information about orientation week can be found online with BUSU at:

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RESIDENCE COMMUNITY GUIDING PRINCIPLES The residence community is a unique environment in which we aim to balance residents needs as well as their academic successes during the students time in residence. For this purpose, Brock Universitys Department of Residences has created a document entitled Residence Community Guiding Principles which defines unacceptable behaviour, outlines the levels and types of infractions, and describes in detail both the manner in which infractions are enforced and the kinds of sanctions applied. Residents are expected to read, understand and abide by the information contained in this document. You electronically agree to this document when submitting your residence application, and also will sign an agreement upon check-in to residence. So, it is a good idea to have a look at this document prior to your arrival!

The RCGP can be found online at:

http://www.brocku.ca/residence/reside

nce_life/rcgp

The goals of the Guiding Principles are as follows:

To provide students with clear information about what is expected of them while living in residence

To provide Department of Residences and Residence Life Staff with a resource that outlines specifically the course of disciplinary action for any unacceptable behaviour

To illustrate to students the importance of cooperation while living in the residence community.

The goals of the Guiding Principles are as follows:

To provide students with clear information about what is expected of them while living in residence

To provide Department of Residences and Residence Life Staff with a resource that outlines specifically the course of disciplinary action for any unacceptable behaviour

To illustrate to students the importance of cooperation while living in the residence community.

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QUIET HOURSSunday to Thursday 11:00PM to 8:00AMFriday and Saturday 1:00AM (Sat/Sun) to 8:00AM

Extended quiet hours are implemented during December and April exam periods. Starting on the last day of classes, quiet hours are extended to 22 hours daily with only two hours for less quiet activitiesSunday through Friday 7-9pm and Saturday 9-11pm. During these two hours noise should not be excessive.

If you are concerned about noise within the quiet hours, please call your Service Desk (x3706(North) or x4311(South) ) to report a noise complaint.

Respect Hours are in effect 24 hours a day, 7 days a week.

Full information on quiet hours in residence can be found online in the Residence Community Guiding Principles at:

http://www.brocku.ca/residence/residence_life/rcgp - respect


http://www.brocku.ca/residence/residence_life/rcgp





esk (x3706Service D

Respect Hours are in effect 24 hours a day, 7 days a week.Respect Hours are in effect 24 hours a day, 7 days a week.

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IR NOTIFICATIONSWhat is an IR? IR stands for Incident Report which is documentation that is written up to record an infraction of the Residence Community Guiding Principles.

Our approach to discipline in residence at Brock is designed to address unacceptable behaviour in a systematic, progressive manner (i.e. consequences become more severe for repeated or more serious misconduct). We also recognize that intent, impact, and extenuating circumstances may be contributing factors in some situations. As such, some types of behaviour may fall within more than one level.

Level One Infractions: (1-2 points) Behaviour by an individual(s) that interferes with the rights of another individual(s) to the peaceful use and enjoyment of his or her space in residence.

Level Two Infractions: (2-3 points) Behaviour by an individual(s) that creates a significant nuisance and/or disturbance to an individual(s) or community.

Level Three Infractions: (3-4 points) Behaviour by an individual(s) which: endangers the safety and security of themselves or another individual(s); and/or compromises personal or university property; and/or attacks the dignity/integrity of an individual(s); and/or breaks the laws of the land.

Administrative Infractions (points based on severity of infraction) are related to how you use your assigned space in residence, and whether you abide by the terms of the Residence Agreement and RCGP; they typically involve misuse or loss of university property. Examples of Administrative Infractions include but are not limited to: damages, commercial use of residence space, lost keys, and subletting; each of these infractions are described in the Residence Facilities section of Infraction Categories.

Behavioural points are cumulative throughout the school year and do not expire during an academic year. Sanctions for Infractions range from a Verbal Warning to Eviction from residence.



expire during an academic year. Sanctions for Infractions range from a Verbal expire during an academic year. Sanctions for Infractions range from a Verbal

nd online in

expire during an academic year. Sanctions for Infractions range from a Verbal

nd online in

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RESIDENCE LOUNGESAll residents at Brock will have access to a lounge space. There are some common lounges located around campus for the use of all residents. Please make use of these lounges as extensions to your living space, using them to study, relax, meet with friends etc.

TRADITIONAL RESIDENCE LOUNGES Traditional residents have access to a lounge or common area that will include a kettle, microwave and cable TV that they are free to use responsibly.

Please note that there are additional lounges in residences that can be booked or used by specific residents for specific purposes. To inquire about these lounges please contact your Service Desk.

CAPTAIN JOHNS (CJs) LOUNGE IN DECEW RESIDENCEAvailable for use by all residence students at Brock. Offers low-cost activities such as board games, pool, ping-pong and foosball, as well as large screen TV (with DVD/bluray and VCR), flat screen TV, karaoke and many couches and tables. We accept payment by cash or flex dollars at this location.

LOWENBERGER 134Available for use by all residence students at Brock. Offers access to a microwave, large screen TV (with DVD/bluray and VCR) and some couches and tables. L134 is a convenient place to relax or study while doing laundry!

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GUEST SIGN INWho Qualifies as a Guest?Any non-resident of Brock University Residences. Students must accompany any visitors (guests and/or fellow residents from other areas) at all times. Students may only have guests for 6 nights per month, with no more than 2 guests on any occasion (i.e. do not invite groups of more than 2 friends to visit you in residence at any one time). Guests may not visit for more than 3 nights in a row. In the event of an extenuating circumstance, students may ask for permission from the Residence Life Coordinator to have a guest for more nights than indicated above. Students must be considerate of other students who share their living space while having guests and let their roommate/unit mates know when they will be hosting a guest. Guests must sleep in their hosts assigned living space and not in lounges or other common spaces.

How Do I Sign-In My Guest?Upon arrival, any guests in residence must be signed in (using valid ID) and issued a residence guest wristband at the North or South Service Desk. There is no charge to sign a guest in, and for the safety of everyone in the residence community, non-registered guests (i.e. guests who are found without wristbands) will be asked to leave residence and/or escorted from campus. If a guest is found without a wristband after 11pm, they may be asked to leave. Complete the form in advance by downloading it from http://www.brocku.ca/residence/residence_life/publications.

Full information on having guests in residence can be found online in the Residence Community

Guiding Principles at: www.brocku.ca/residence/residence_life/rcgp

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If your guest needs a parking pass for the night, you can purchase one (using flex dollars) for them at your

Service Desk when you sign them in!

Visit Parking Services for more long term parking arrangements (see page 68)

RESIDENCE SERVICE DESKS

Open 24/7, the Service Desks are here to help. The Service Desk Staff will be able to answer your question or will point you in the right direction. They also provide the necessary follow-up, including the dispatch of on-duty residence staff to handle concerns.

The Service Desks are responsible for providing administrative services which include: providing keys & swipes for lockouts, calls for emergency assistance when needed (Ambulance, Fire, and Police), answering the Service Desk phone, answering questions for residents and guests, taking maintenance requests, signing guests in, and sorting mail and packages - the Service Desks are the first response of most concerns and questions within our residences.

If you have a question or concern of a sensitive nature, please note that the Service Desks provide confidential assistance and cannot give out any student information (phone numbers, room numbers, etc.) to ANYONE. This includes friends, parents and other departments in the University.

North Service Desk: x3706 (Serves DeCew, Vallee, Earp, Quarry View residents)Located at Stairwell 14 of DeCew Residence

South Service Desk: x4311 (Serves Lowenberger and Village residents)Located in the lobby of Lowenberger Residence

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When maintenance is requested, you are authorizing a Brock University staff member or authorized contractor to enter your room/unit without further notification being given.

To report a maintenance concern you should contact the appropriate Service Desk in one of three ways:

IN PERSON

Village and Lowenberger:Go to the South Service Desklocated in the main lobby of Lowenberger Residence.

DeCew, Vallee, Earp and Quarry View:

Go to the North Service Desklocated in DeCew Residence at stairwell 14.

BYPHONE

Village and Lowenberger: Dial x4311 from your room phone.

DeCew, Vallee, Earp andQuarry View: Dial x3706 from your room phone.

BYEMAIL

Village and Lowenberger: Email [email protected]

DeCew, Vallee, Earp and Quarry View: Email [email protected]

The most efficient way to report maintenance is either by phone or in person, so that we can ask questions to get all the details we need to help solve your maintenance problem.

Dont wait to report maintenance issues until they become an emergency! Report them as soon as they occur, as most repairs are made during normal business hours.

Please be aware that problems are prioritized, and are usually responded to within three to five business days and students are given a form in their mailbox.

Any Internet, cable, or phone problems should be reported directly to Information Technology Services at x4357. The ITS Help Desk is located within the Campus Bookstore.

Whenever Brock University staff enter a room or unit, they are required to lock the door when they leave even if it was unlocked when they arrived so please take your keys with you!

HOW TO REPORT A MAINTENANCE CONCERN

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Listed below are some common occurrences that you may encounter living in residence, and steps you can take to solve the problem, as well as, ways to obtain the information the Service Desk will need in order to help you:

ALL RESIDENCESGENERAL PROBLEMS AND SOLUTIONS

Toilet Overflowing?

Dont ever flush a clogged toilet.Is water spilling over the edge of the bowl? Turn off the valve at the base of the toilet.Clean up any and all water on the floor to prevent costly water damage.Use the plunger in your washroom until the water goes down.Plunging doesnt help? Leave the water off, put a sign on the toilet, let roommates know , and contact your Service Desk.

Seeing bugs/ants?

Ensure your room/unit area is clean (bugs love trash!) If you havent been, be sure to empty your garbage then vacuum and clean.Call the Service Desk. Make sure that you can tell them how many bugs, where you have seen them, if others around you are having issues (if possible, bring a sample bug)

Often pest control issues take a couple of weeks to resolve.

Drain Clogged?

Remove any hair/food/debris that is sitting in the drain, keep pulling/clearing until it is all out.Invest in a drain cover to stop hair/food/debris and regularly clear all items from the drain cover.Do NOT use Drano or other abrasive/harsh products as this can damage the pipes. If you are still having problems, call the Service Desk.

No Power?

Is it the item that you had plugged in that is not working? Try another appliance. How many appliances are plugged in?Check the reset buttons on any power bars to see if the power bar has tripped.

Check nearby outlets. Note if any lights are affected.

Bathroom outlet? These are unique and have a TEST/RESET button on them. Try pushing the RESET button.

Quarry View kitchen? Check the outlet by pushing the RESET button.

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Fridge/Freezer Not Cold?

Ensure that the fridge is set to mid-range temperature.Ensure that the door is fully closing.Ensure that the fan at the back of the freezer is not blocked by too many items in front of it.Call the Service Desk to report the maintenance concern and have accurate information as to what is working and what is not.

Stove Burners/Oven Not Working?

Check that the burner rings are plugged in fully.Check that the timer has not been set.Call the Service Desk to report the maintenance concern and have accurate information as to what is working and what is not.

No Hot Water?

How many people showered before you? (Does the tank need time to reheat?)Check at least two other water sources i.e. Kitchen sink, bathroom sink, or shower to see if water is hot.Is there any warm water or is it just cold?Call the Service Desk to report the maintenance concern and have accurate information as to what is working and what is not.

No Heat?Unit is humid?

Check that your thermostat is set to heat and the fan is set to Auto. Check to see what temperature the thermostat is set to and what the actual temperature is reading.Check floor vents on all levels to see if the vents are open, and if any air is coming out at all. Is the air hot or cold?Check if you have hot water.Call the Service Desk as soon as possible to report a maintenance concern.

Door is Difficult to

Open?

As the weather changes, the metals in the door frame may expand and contract which can affect unlocking and locking your door.When you are turning your key, gently pull the door towardyou to alleviate pressure on the latch.To prevent damage, or the door jamming, dont slam the door. Pull it closed.


Listed below are some common occurrences that you may encounter living in a Townhouse Unit, and steps you can take to solve the problem, as well as ways to obtain the information the Service Desk will need in order to help you:

TOWNHOUSE PROBLEMS AND SOLUTIONS

All windows, bedrooms, and front doors are equipped with locks, and it is essential that you take the precaution to make sure everything is locked when you leave your room/unit. Also if there are any locks in your room/unit/building that are not working properly, report them to the Service Desk immediately as repairs take place during normal business hours (Monday-Friday 8:30am-4:30pm). Failing to report a non-functioning lock, leaving a door unlocked or granting open access to ones space will not be accepted as an excuse for any damage or infraction that occurs in a students space. Village front doors lock as soon as they are closed so always make sure to pull (not slam) the door closed tightly and be sure to have your keys withyou as your unit mates will not always be there to let you in (and it is an unfair expectation to think they should be!). Slamming doors will cause the door to jam and become inoperable. All other buildings require you to lock the door with your key or swipe.

Your Service Desk can help you by signing out a temporary set of key(s)/swipe! Progressive charges exist for taking out temporary swipes or keys from the Service Desks; a $5 per day fee is also applied.

If you have lost your student set of keys and know that you will not find them within seven days, a lock change will be initiated at your expense. As noted above, report lost key(s)/swipes right away!

LOST KEY(S) OR SWIPE?

USEFULFACILITIES

INFO

KEEP YOURSELF AND YOUR BELONGINGS SAFE!

LOCKED OUT?

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Lost or found keys should be reported immediately to a Residence Service Desk for your safety and the safety of those around you. Charges for replacement keys and/or lock changes are

billed to your student account. Lending any residence key or swipe card to anyone is prohibited. Students are not permitted to copy their residence keys or cards. Lending out your keys or attempting to duplicate them is considered a level 2 or 3 infraction. Please refer to your copy of the RCGP or online for more detail on the infraction system. See below for information regarding temporary key(s)/swipes.

Visit the Brock Card Office during business hours to replace your lost/ stolen/damaged Brock ID Card. If your card has been lost/stolen/damaged during non-business hours, please proceed to your Service Desk to obtain a temporary card in order to access your residence room.

Office LocationGuernsey MarketMain floor Schmon Tower Hours: Monday Friday, 8:30 am 4:30 pm

Lost/Stolen CardsTo replace a lost or stolen Brock Card bring a valid government issued Photo I.D. to the Brock Card Office and a new card will be issued to you for a $25 replacement fee. If you are living or working in a residence that requires swipe access you will be charged a $15 reprogramming fee at your Service Desk. If you require a new Proximity Card there is a replacement fee of $35. Note - the Brock Card office can accept cash, debit, Visa and MasterCard payments for replacement ID cards.

Damaged CardsTo replace a damaged card (either broken, or demagnetized) bring the damaged or broken card to the Brock Card Office (even if in pieces) and have a replacement card issued at no charge. The applicable replacement fee will be charged if you cannot turn in the damaged card at the time the replacement card is being issued. If your card has been willfully damaged (holes punched in magnetic stripe etc.), the applicable replacement fee will be charged.

Visit www.brocku.ca/card/about/replacing-your-card for more information.

REPLACING YOUR STUDENT CARD

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FIRE SAFETY

Students are expected to ensure that their living environment is safe and free from life safety hazards. This includes:

Not overloading plugs Using CSA approved, surge protected power bars and extension cords Using the approved appliances only in approved locations and ensuring that

items such as curling irons or hair straighteners are unplugged when not in use.

Fire safety equipment must be respected:

Discharging fire equipment, interfering with the normal operation (e.g. covering, removing wires or batteries), tampering with or using any fire prevention or detection equipment for any thing other than the intended purpose is prohibited.

Attaching, covering or hanging items from any door closers, fire safety/detection equipment, or the wiring leading to it is prohibited. Students who fail to report a non-functioning life safety device may also be subject to disciplinary action.

Certain Items are not permitted in residence:

Candles, incense, or wax/oil lamps are not permitted in any residence. This includes lighting/burning as well as possession.

Any student required to light or burn candles/incense based on religious grounds must seek and receive prior written permission from his or her Residence Life Coordinator.

Using and/or storing any combustible fuels (i.e. propane tanks, lighter fluid, etc)(either empty or full) indoors, or any appliance requiring combustible fuel (including fondue sets) is not permitted in any residence.

See the RCGP and the Allowable Appliances document for more details.

Residents, guests, and staff are expected to exercise care and good judgment with regard to their own personal safety and the safety of others. Students may be in violation of the RCGP and/or other policies if they cause an unsafe situation for other students including, but not limited to, propping open exterior doors or tampering with light bulbs in hallways, stairwells or elevators.

Tampering with life safety equipment may result in a charge of $75 plus applicable repair or replacement costs plus further sanctions.

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TRADITIONAL RESIDENCES: SMOKE/HEAT DETECTORS

All traditional residences are equipped with smoke/heat detectors in the bedrooms and hallways.

Department of Residences staff will set off these detectors on the second Wednesday of each month to ensure that the detectors in your building are working properly. You are not required to evacuate during these tests and these tests alone.

You will be notified by email (to your Brock student email account) of the test time/date, signs will be posted on main entrances/exits and it will also be noted on our website as well as on the Brock Residences Facebook and Twitter accounts. Details are provided on how to tell the difference between our test and a real alarm.

Tampering with life safety equipment is a very serious offence that is addressed in the Residence Community Guiding Principles. It can also be enforced by the St Catharines Fire Department, with substantial fines (can be up to $2500 for tampering) levied directly against you, the occupant, in addition to charges from the Department of Residences.

Smoke can cause death, so do not disconnect a smoke detector or ignore a beeping detector, as they are present to save lives.

2015/2016 FIRE ALARM TEST DATES

September 9, 2015 October 14, 2015 November 11, 2015 December 9, 2015

January 13, 2016 February 10, 2016 March 9, 2016 April 6, 2016

TRADITIONAL RESIDENCES:FIRE SAFETY

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All residents must evacuate the building immediately when the fire alarm sounds. Please exit the building in an orderly fashion via the nearest fire exit. Close and lock bedroom doors as you are leaving, and please do not use the elevator. Once outside the building, go to the marshaling area as indicated to you by your Don. Do not remain in doorways or near the building and please remain off roadways to ensure that fire trucks and emergency vehicles are not blocked. Remain outside the building until given the all clear to return by Campus Security.

Please note: Your room may be entered by Department of Residences Staff, Campus Security and/or the Fire Department without knocking during an alarm.

Fire extinguishers are locatedthroughout corridors in all Traditional Residences, usually near stairwells.

Pull stations are located at all stairwell exit doors. If you discovera fire, activate the nearest fire alarmpull station.

Every house and hall in traditional residences will have volunteer Fire Wardens who will assist in evacuations during fire alarms. Dons will ask for

volunteers at their first community meeting in September, and all volunteers will receive 30-45

minutes of training about fire alarms so please follow their lead. They are trying to help you exit safely.

minutes of training about fire alarms so please follow


volunteers at their first community meeting in all volunteers will receive 30

minutes of training about fire alarms so please follow minutes of training about fire alarms so please follow


volunteers at their first community meeting in all volunteers will receive 30-45

minutes of training about fire alarms so please follow

VILLAGE RESIDENCE: SMOKE/HEAT DETECTORS

Village residence units are equipped with smoke detectors in the bedrooms and heat/carbon monoxide detectors in the hallways and mechanical areas.

Department of Residences staff will set off these detectors on the third Wednesday of each month to ensure that the detectors in your building are working properly. You are not required to evacuate during these tests and these tests alone.

You will be notified by email (to your Brock student email account) of the test time/date and it will also be noted on our website as well as on the Brock Residences Facebook and Twitter accounts. Details are provided on how to tell the difference between our test and a real alarm.

Tampering with life safety equipment is a very serious offence that is addressed in the Residence Community Guiding Principles. It can also be enforced by the St Catharines Fire Department, with substantial fines (can be up to $2500 for tampering) levied directly against you, the occupant, in addition to charges from the Department of Residences.

Smoke can cause death, so do not disconnect a smoke detector or ignore a beeping detector, as they are present to save lives.

2015/2016 FIRE ALARM TEST DATES

September 16, 2015 October 21, 2015 November 18, 2015 December 23, 2015

January 20, 2016 February 17, 2016 March 16, 2016 April 21, 2016

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If a carbon monoxide and/or smoke detector goes off, residents are to evacuate the area in alarm immediately (may be the individual unit, a cluster of units or the entire court) and meet with other students from the affected area in the designated meeting place for all fire alarms except the posted monthly fire alarm test. Do not remain in doorways or near the building and please remain off roadways to ensure that fire trucks and emergency vehicles are not blocked. Remain outside the building until given the all clear to return by Campus Security. Please note: Your unit/rooms may be entered by Department of Residences Staff, Campus Security and/or the Fire Department without knocking during an alarm.

If you suspect carbon monoxide is present (detector activated and occupants experiencing nausea, fatigue, headaches) you need to leave the unit immediately. If you can, open up the windows to provide fresh air and leave the unit. Immediately contact your Service Desk from a separate location who will dispatch Campus Security to attend. Wait for help to arrive to assess the situation before re-entering the unit.Smoke/Carbon Monoxide can cause death, so do not ignore or disconnect a beeping detector, as they are present to save lives.

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VILLAGE RESIDENCES:FIRE SAFETY

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Each unit is equipped with a fire extinguisher in thevestibule/entranceway to the unit. The extinguisher must be left in the mount, as emergency personnel must be aware of the fire location within the units.

Tampering with fire extinguishers for any purpose other than the control of a fire is prohibited and could lead to financial consequences. Tampering includes removing the metal safety pin, removing the plastic seal holding the metal pin in place, discharging the fire extinguisher and/or lost extinguishers.

If an extinguisher is discharged or lost, contact the Service Desk immediately so that a replacement can be given and/or clean up can be arranged. If an extinguisher is taken because the unit front door is left open/unlocked, the occupants of the unit are responsible!

VILLAGE AND QUARRY VIEW RESIDENCE:FIRE SAFETY

Regular inspections of unit/rooms will occur (see important dates for timing) to make sure that they are kept in a reasonable condition and that the fire and life safety equipment is working properly. Students will be notified if special entrance is required for non-emergency maintenance. No notice will be given for emergency maintenance, monthly detector testing, or for requested maintenance. STUDENTS CANNOT REFUSE ENTRANCE TO UNITS FOR MAINTENANCE, DETECTOR TESTING, EMERGENCIES OR REGULAR INSPECTIONS.

Regular inspections of unit/roomoccur (see important dates for timing) to make sure that they are kept in a reasonable condition and that the fire and life safety equipment is working properlspecial entrance is required for non

Regular inspections of unit/roomoccur (see important dates for timing) to make sure that they are kept in a reasonable condition and that the fire and life safety equipment is working properl



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Each Quarry View is equipped with a combination smoke/carbon monoxide detector on each townhouse level.

Department of Residences staff will enter your unit once monthly to ensure that the detectors in your unit are working properly. Tampering with life safety equipment is a very serious offence that is addressed in the Residence Community Guiding Principles. It can also be enforced by the St Catharines Fire Department, with substantial fines (can be up to $2500 for tampering) levied directly against you, the occupant, in addition to charges from the Department of Residences.

If you suspect carbon monoxide is present (detector activated and occupants experiencing nausea, fatigue, headaches) you need to leave the unit immediately. If you can, open up the windows to provide fresh air and leave the unit. Immediately contact your Service Desk from a separate location who will dispatch Campus Security to attend. Wait for help to arrive to assess the situation before re-entering the unit.Smoke/Carbon Monoxide can cause death, so do not ignore or disconnect a beeping detector, as they are present to save lives.

QUARRY VIEW RESIDENCE:SMOKE/CARBON MONOXIDE DETECTORS

My detector is beeping without instigation! What do I do?

Pay attention to any beeping or verbal messages from the detector, and from which

room it is coming

Call your Service Desk to report the beeping and give as much detail as possible.

I set the detector off while cooking! Now what?

Do not take them down! Wave a dishtowel under the detector & open a windowCooking is NOT an excuse to tamper with the detectors

How do you make sure that the detectors work?

Residence Facilities staff will enter your unit each month to

test the detectors

Advance notice is NOT provided

A contractor does an annual test and check of all detectors

in all residences

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Power Bars

Use CSA approved power bars. Do NOT overload them!

Appliances

Are to be used in the kitchen area only, never left unattended while in use.

Should be unplugged and/or turned off when not in use.

Smoking

Smoking is not allowed inside any Residence Building.

Smoking is only allowed in designated areas on the campus.

Propane Tanks/BBQsAny appliance using

combustible fuel cannot be stored or used indoors.

Only permitted in Quarry View and

Village residences.

Must be stored and used at least 10 metres from

the building.

Any found in disrepair, in close proximity, or in unit will be removed.

Hair Straigheners/Curlers/Irons

Unplug everytime you are finished, as this will ensure that the straightener/curling iron is off.

Never leave straighteners/curling irons unattended or on fabric surfaces.

Scented Plug-Ins

Always be sure to unplug if empty.

If there is a night light built in, and it starts flickering, unplug

it right away.

Plug ins that melt scented wax or oil are not permitted in

residence.

Halogen Lamps

Bulbs become very hot and will start a fire if accidentally knocked over and/or left unattended

Over the years, we have discovered some very common household items that can be considered very serious fire hazards:

COMMON FIRE HAZARDS

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CLEANLINESS INSPECTIONS

RESIDENCE CLEANLINESS STANDARDSHere at Brock University we are proud to offer well-maintained residences for you to stay in. Part of this maintenance includes ensuring that residences remain clean throughout the school year and are left clean on move out. For this reason, we have several inspections that take place throughout the year, during which Department of Residences staff enter your Unit/Bedroom/Washroom and rate the level of cleanliness. These cleanliness inspections exist in order for you to live in a safe, secure and healthy environment, and we encourage you to view them as a positive experience.

Residents are responsible for bringing their own cleaning tools and products and for using products as directed on the label and only on the surfaces suggested. It is important to discuss standards with your housemates, roommates and bathroom-mates early on so everyone has the same expectations and cleanliness is maintained from the beginning. If you fail an inspection, a follow up inspection will be scheduled. It is our hope that the level of cleanliness will have improved prior to this inspection, but if it has not, we are required to send custodial services in to clean at your expense. Residence students are expected to maintain an acceptable level of cleanliness in all living spaces, shared or personal. The Department of Residences will conduct regular inspections of all student living areas to ensure that all areas are kept clean and tidy so that damages and health issues do not arise due to lack of proper cleaning.

Inspections will be conducted approximately five (5) times throughout the academic year. Students will receive email notification to their Brock email account from the Residence Facilities Team the week prior to inspections. The dates will also be published in advance on the residences website - they will be noted on the events section. Also see the Important Dates section in this handbook (Page 4).

Issues of cleanliness can be documented at anytime including but not limited to:

Fire extinguisher checks Preventative maintenance and maintenance calls Winter break shut down Anytime a Brock staff member identifies an issue when they are in a unit/

bedroom/washroom.

Cleanliness standards are also outlined on line and on inspection forms for student reference. All residents share equal responsibility for the cleanliness of common areas. Roommate conflicts WILL NOT be considered as justification for cleanliness issues. All areas will be assessed and given a ranking from 1 (health concern)-10 (excellent). A ranking of 5 or below will be considered a failure. A ranking of 6 will be considered as a marginal pass wherein conditions must be improved prior to the next inspection. If areas have not improved consecutively ranked at level 6, residents will receive a level 5 (fail).Having issues with roommates and cleaning? Talk to your Don!

Having issues with roommates and cleaning? Talk to your Don!

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Student bedrooms and townhouse units are also required to maintain a minimum standard of cleanliness. Inspection failures will be subject to an administration fee (typically $10/student) and subsequent re- inspections. Students who are unable to maintain minimum cleanliness standards in their living areas will be subject to disciplinary and educational sanctions.

All charges for failed inspections will be placed directly onto the student account. An email will be sent to the students Brock email account providing notification that the charge has been placed on the account.

BEDROOM AND UNIT CLEANLINESS INSPECTIONS

It is important to note that all occupants are jointly responsible for any common areas, and

individually responsible for their bedrooms. In the case of a double room, both occupants are

equally responsible for any charges incurred.

INSPECTION DATES FOR 2015/2016

Townhouse Inspections1. September 28th, 2015 through October 2nd, 20152. November 23rd, 2015 through November 27th, 2015

---------- Winter Break Inspections -----------3. February 1st, 2016 through February 5th, 20164. March 21st, 2016 through March 24th, 2016

Traditional Inspections1. October 5th, 2015 through October 9th, 2015

---------- Winter Break Inspections -----------2. February 8th, 2016 through February 12th, 20163. March 28th, 2016 through March 31st, 2016

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First Failure

Students whose unit fail their first inspection will be subject to a $50 unit administration fee to be shared among all occupants of the townhose (plus a $10 bedroom fee for bedrooms that fail which will be assessed to the occupant of that bedroom only).

The unit will be reinspected approximately seven to ten days later and units that still fail will be cleaned by University custodial staff at the students' expense.

In addition, students will receive one disiplinary point, and will be given a warning regarding cleanliness standards.

Second Failure

Students who fail their second inspection will be subject to a $50 unit administration fee to be shared among all occupants of the townhouse (plus a $10 bedroom fee for bedrooms that fail which will be assessed to the occupant of that bedroom only).The unit will be reinspected approximately seven to ten days later and units that still fail will be cleaned by University custodial staff at the students' expense.In addition, students will receive one disiplinary point, and will be placed on probation.

Third Failure

Students who fail their third inspection will be subject to a $100 unit administration fee to be shared among all occupants of the townhouse (plus a $10 bedroom fee for bedrooms that fail which will be assessed to the occupant of that bedroom only).In addition, students will receive 2 disciplinary points, one for violation of the cleanliness standards, and one for failure to comply with staff due to the repeated violation) and will be suspended from residence for an amount of time not to exceed one week.

Fourth Failure

Students who fail their fourth inspection will be subject to a $150 unit administration fee to be shared among all occupants of the townhouse (plus a $10 bedroom fee for bedrooms that fail which will be assessed to the occupant of that bedroom only).In addition, students will receive 3 disciplinary points, one for violation of the cleanliness standards, and two for failure to comply with staff due to the repeated violation) and will be evicted from residence for the remainder of the school year.

INSPECTION FAILURE CONSEQUENSES

As per the Residence Cleanliness Standards document, students receiving a failure may expect the following consequences:

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Here is a list of some items we suggest bringing to clean:

Suggested Traditional Bathroom Cleaning Supplies:

Toilet bowl cleaner & toilet brush Non-abrasive tub/shower cleaner All-purpose multi-surface cleaner Sponges Gloves Cleaning cloth Mop & bucket Laminate/tile floor cleaner

Suggested Traditional Bedroom Cleaning Supplies

All-purpose cleaner Cleaning cloth Duster Small garbage bags Vacuums are provided at the North Service Desk and South

Service Desk at no charge.

TRADITIONAL RESIDENCES: CLEANING SUPPLIES

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All traditional residence students are expected to keep personal and shared living areas clean and to adhere to the proper removal of garbage and recycling.

It is important that residents of Vallee, Earp and Lowenberger are aware that they are responsible for cleaning not only their bedroom but also their shared bathroom. It is the residents responsibility to supply toilet paper and cleaning tools & supplies themselves.

It is important to note that residents of DeCew are NOT responsible for cleaning their shared bathroom. The University has custodial staff who will ensure that DeCew washrooms are clean and stocked with toilet paper; however, it is the residents responsibility to keep their bedrooms clean. TIP: use a shower caddy in DeCew, please do not leave personal items on countertops.

It is important to discuss standards with your roommates and/or bathroommates early on so everyone has the same expectations and cleanliness is maintained from the beginning.

Residents are responsible for bringing their own cleaning tools & products and for using products as directed on the label and only on the surfaces suggested (e.g. Lysol wipes disinfect but dont clean).

TRADITIONAL RESIDENCES: CLEANING STANDARDS AND TIPS

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TOWNHOUSE RESIDENCES:CLEANING SUPPLIES

Here is a list of some items we suggest bringing to clean:

Suggested Townhouse Kitchen Cleaning Supplies: All-purpose cleaner Cleaning cloth Sponges Large garbage bags Oven cleaner Oven drip trays and burner drip trays

Suggested Townhouse Bathroom Cleaning Supplies: Toilet bowl cleaner & toilet brush Non-abrasive tub/shower cleaner All-purpose multi-surface cleaner Sponges Gloves Cleaning cloth Mop & bucket Laminate/tile floor cleaner

Suggested Townhouse Bedroom Cleaning Supplies: All-purpose cleaner Cleaning cloth Duster Small garbage bags Vacuums are provided at the North Service Desk and South

Service Desk at no charge.

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All Townhouse residence students are expected to keep personal and shared living areas, as well as, the exterior of their room/units clean and ensure regular removal of garbage and recycling.

Townhouse residents are responsible for bringing their own cleaning tools and products and for using products as directed on the label and only on the surfaces suggested. (ie. Oven cleaner only in the oven).

It is important to discuss unit standards with your housemates early on so everyone has the same expectations and cleanliness is maintained from the beginning. It is highly recommended that you develop a cleaning schedule together to divide responsibilities equally.

We have included a sample chart, designed for Village units, below:

TOWNHOUSE RESIDENCES: CLEANING STANDARDS AND TIPS

Unit Area Week 1 Week 2 Week 3 Week 4 Week 5Vestibule- Take out recycling &

garbage to appropriate outside dumpsters

- Mop floor- Wipe walls- Shake out/ vacuum mat

A Room B Room C Room D1 RoomD2

Room

Main Floor Bathroom- Clean toilet, sink, & shower

stall- Wipe mirror & counter- Empty garbage- Sweep & mop floor

B Room C Room D1 RoomD2

Room A Room

Kitchen Area- Take out garbage- Wipe counters, cupboards,

fridge, stove, & table- Clean sink(s)- Sweep & mop floor

C Room D1 RoomD2

Room A Room B Room

Living Room Area- Tidy furniture- Vacuum all floors (living

room, all stairs & landings)

D1 Room

D2 Room A Room B Room C Room

Alternate Floor Bathroom- Clean tub, sinks, toilet- Sweep & mop floors- Wipe counters, mirrors, and

cupboards- Empty garbage

D2 Room

A Room B Room C Room D1 Room

An editable version of the cleaning schedule can be found @www.brocku.ca/residence/residence_life/publications

TOWNHOUSE RESIDENCES: CLEANING STANDARDS AND TIPS

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There are certain items that may not be included in the regular weekly schedule but are very important to the overall cleanliness of your unit: Dishes Dishes are a big part of kitchen cleanliness. It may work out best that each student does his/her own dishes but that you set timelines for them to be washed ie. Daily, after each use etc. It may also be helpful to decide what that includes, for example, drying and putting dishes away and not leaving them out to dry. Oven Your oven should be cleaned approximately once a month depending on how frequently it is used. You can purchase oven cleaner at the grocery store and simply follow the instructions on the can. Be sure the oven is wiped out thoroughly afterward. To save on cleaning, purchase a flat tin foil sheet that can be placed on the bottom of your oven and cover your oven racks in tin foil. Stove Top It is a good idea to wipe the stove top after each use. It is also wise to invest in aluminum drip pans to help keep your burners clean as food left over time can be very difficult to clean off, and can also become a fire hazard. Change the drip pans regularly. Fridge Your fridge and freezer should also be wiped out on a monthly basis simply using a cloth and a little dish soap. An open box of baking soda is a great investment to absorb odors. If you find that the fridge is freezing your food, check the dial located in the freezer compartment and make sure it is set between 4 and 5. Each student should go through the fridge and freezer on a monthly basis and get rid of any expired foods or uneaten leftovers. This will make more room for everyone and prevent mold and odors. Storage Your storage room should always be kept organized. If you are in Village, DO NOT pile items over/in front of the access hatch as Maintenance Staff must always be able to access the utility room should the need arise, so the door must always be accessible. Courts 1-6: the access hatch is in your storage room floor Courts 7-12: the access hatch is in your living room wall

HELPFUL TIPS

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Bathtub

Always ensure that shower doors are completely closed when showering to avoid costly water damage to the kitchen ceilings and mop up any water that may spill over.

Scrub the tub with a bleach based bathroom cleaner and a sponge. If kept up, cleaning a tub does not take much effort.

Shower ceilings should be cleaned using a cloth and some warm water mixed with bleach.

Always be sure to use the exhaust fan when showering to prevent build up of humidity in the bathroom, which can result in mold growth on the ceiling.

NOTE: Lysol wipes dont clean or remove dirt from surfaces! They only disinfect!

Vacuum

Pick up larger items before vacuuming (eg bottle caps)

After vacuuming the unit, be sure to empty the collection container of your vacuum

In Village Residence, you have a central vac unit located in your storage room. To empty, remove the base of the canister, (it is held on by two clips) empty it into a garbage bag and then reattach it.

All other residences can sign out a vacuum from the Service Desks free of charge.

CLEANLINESS INSPECTIONS

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Garbage and Recycling

Take garbage & recycling straight out to the nearest dumpster or recycling container. Do NOT pile it in the vestibule.

DO NOT leave garbage or recycling

residence handbook 2015 5 5'x8 5' aug 5

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