respect for poduct - guidelines manual

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    Toyota Rules

    A BIG PART of ELIMINATING WASTE consists ofpreventing defects.

    Defective products entail a grievous waste of humanresources, equipment, and material. And measures

    for eliminating waste by preventing defects are adefinitive feature of the Toyota Production System.

    By identifying waste and eradicating it, companiescan reduce their costs.

    Excerpts from THE TOYOTA PRODUCTION SYSTEM

    -Sakichi Toyoda; Kiichiro Toyoda ,Taiichi Ohno

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    Contents

    Respect of Product What 3

    Why RoP ? 4

    RoP for all functions 5

    How To ? 6

    RoP deployment Step1 24

    RoP deployment Step2 25

    RoP deployment Step3 26

    Receiving Damaged Pallet 7

    Good Example 8

    Proper Protection 9 Clean Containers 10

    Line Supply Component Stick Out 11

    In process protection 12

    Piled Material 13 Part Drop 14

    Clean trolley and container 15

    Process Secure clean holder 16

    Identified Place 17 Incomplete Set 18

    Unnecessary Stock 19

    Reject Part Handling 20

    Tool Misuse 21

    Warehousing 22 Storage and Shipping 23

    Contents List of Pictures and Templates

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    Respect for Product What ?

    To continuously improve Quality & Productivity, theworkplace has to be clean and components in the rightcondition so that operation can be done with zero defect

    mind set. Respect for Product is a set of preventive rules to

    maintain integrity of product/component during alloperations starting from suppliers to customers

    Rules for Respect for Product are simple to implementand a matter of common sense

    Application of Respect for Product rules iscomplementary to 5S

    It is the foundation stone for APS implementation

    Respect for product at each stage of the process isMandatory and essentially a matter of vigilance

    RoP : Respect for Product

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    Why Respect for Product ?

    It gives good visibility of product/component for qualityevaluation

    Easy to count

    Easy to store & handle Easy to maintain cleanliness

    Easy to identify damaged product/component

    It is reproducible and therefore sets standards for producthandling & movement

    It is a necessary condition for getting Zero Defects

    At each stage of the process it is essential to implement RoP to thesmallest detail

    End of line rejects

    Parts in damaged packets sent to Customer is a logistic incident

    Parts not packaged correctly will lead to noise, leakage due toimpact and dents, visual defects

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    RoP for all Functions

    Precaution during manufacturingProcess

    Handling & re-integration in product cycle

    Delivery for prototype and initial samples

    Logistics contract packagingPurchasing

    Non-acceptance of abnormal situations whatever they may beManagement

    Withdrawal of products for analysisLaboratory

    Assembly recommendation for customerProject

    Arranging for prototype, tooling & packaging designR&D

    RoP Applicable inFunction

    Examples of Areas where RoP is applicable for different functions

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    How to ?

    RoP Is applicable across operations

    Receiving & Warehousing Line Supply

    Process

    Storage

    Shipping

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    Receiving*

    Damaged pallets and boxes shall not enter in the plant

    Properly protected against dents, shocks, dust, water, chemicals.

    Damaged Pallet

    Should be discarded

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    Receiving

    Door protects from dust,

    humidity and tampering

    Individual parts

    arranged in an array,

    well separated

    Incoming

    Material Bins

    with Cover

    Good Example

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    Receiving*

    Properly protected against dents, shocks, dust, water, rust, chemicals

    Rusted Parts not acceptable

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    Receiving

    Dirty or damaged returnable containers must either be cleaned or discarded

    Dirty and damaged

    container to berejected Clean Containers

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    Line Supply

    No parts or components should stick out of the container

    Good Packing StandardNot Acceptable - Parts Sticking out

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    Line Supply*

    Materials supplied to the production line are properly protected

    Protected against scratch, dents, greaseExposed part liable to damage

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    Line Supply

    The supply of components to the line piled together is not acceptable

    Material Piled Together

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    Line Supply

    A part drop on the floor is immediately scrapped

    Part to be Scrapped

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    Line Supply

    Clean containers

    Trolley & Bins are changed now dust

    and oil will not stayDust & Oil stays at bins and trolley

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    Process*

    Each part should be placed in a secure clean holder - during productand process development supports are clearly defined and validated

    Part not in proper place All parts on proper holder

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    Process

    Each Standard parts should be placed in an identified clean place

    Product Identification

    for assigned storage

    area

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    Process

    Appearance parts should be handled with clean gloves No incomplete sets of components Unless finished do not use

    components from other sets

    For similar parts (below), use

    from container 2 only when

    container 1 gets empty

    2

    1

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    Process

    Zero illegal stock (unnecessary stock) between workstations

    Specific holders /supports /packaging should be used for sub-

    assemblies stocked between two workstations

    Specific holder for in process tubes

    Illegal Stock

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    Process

    No use of tools not specified by the standard (work instruction,maintenance, )

    Parts cannot be used as tools to put nuts, bolts, grease, washer othercomponent

    Improper use of tools piston

    rod being used as a hammerProper Tool

    being used

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    Warehousing

    Good Example

    Products inside the bin with

    separators preventing

    physical contact and

    associated damages

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    Storage and Shipping

    Zero illegal storage of containers in other parts of the plant Containers should protect products from damage

    Damaged containers shall not leave the plant

    Damaged Cartons.Stacking Rules violated

    Not to be shipped

    Stack Height Limit

    Zone for Stacking

    ID Labels

    Handling precautions

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    RoP Deployment Step1

    Each department/line/cells evaluate the status in regard of the best practice

    Extension to suppliers and

    customers

    No example of non respect

    for the product

    Green

    Application of the Best

    Practice is auditedBlue

    Best Practice customized

    with pictures of the plant

    situation

    Communication and trainingdone to the all employees

    Formal deployment is

    defined

    Yellow

    No formal deploymentRed

    ConditionsStatus

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    RoP Deployment Step2

    Official launch by Management communicatingthe objective to the site

    Micro training sessions with practical application

    in the field Each cell defines 10 rules according the Best

    Practice.

    Operator and Supervisor should identify on their owncells the root cause which can generate defect duringprocess operation

    Action plan to implement the corrective actions

    needed is set up and followed up These rules become a part of standards

    These rules are incorporated in the workstation

    and line and audited during process audit

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    RoP Deployment Step 3

    Applicable to Suppliers Everything arriving in our plants from suppliers should be

    faultless

    All defective products and containers should be sent back to

    the supplier Product Respect rules must be integrated into the

    purchasing standards of products

    Qualification of product/process must include compliancewith Product Respect rules

    Applicable to Customers :

    Project Manager should communicate to the customerrecommendations for Customer product storage and handling conditions

    Movement of products between the warehouse and the customers

    production lines Proper use of the product on the customers production lines.