respect for poduct - guidelines manual
TRANSCRIPT
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Toyota Rules
A BIG PART of ELIMINATING WASTE consists ofpreventing defects.
Defective products entail a grievous waste of humanresources, equipment, and material. And measures
for eliminating waste by preventing defects are adefinitive feature of the Toyota Production System.
By identifying waste and eradicating it, companiescan reduce their costs.
Excerpts from THE TOYOTA PRODUCTION SYSTEM
-Sakichi Toyoda; Kiichiro Toyoda ,Taiichi Ohno
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Contents
Respect of Product What 3
Why RoP ? 4
RoP for all functions 5
How To ? 6
RoP deployment Step1 24
RoP deployment Step2 25
RoP deployment Step3 26
Receiving Damaged Pallet 7
Good Example 8
Proper Protection 9 Clean Containers 10
Line Supply Component Stick Out 11
In process protection 12
Piled Material 13 Part Drop 14
Clean trolley and container 15
Process Secure clean holder 16
Identified Place 17 Incomplete Set 18
Unnecessary Stock 19
Reject Part Handling 20
Tool Misuse 21
Warehousing 22 Storage and Shipping 23
Contents List of Pictures and Templates
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Respect for Product What ?
To continuously improve Quality & Productivity, theworkplace has to be clean and components in the rightcondition so that operation can be done with zero defect
mind set. Respect for Product is a set of preventive rules to
maintain integrity of product/component during alloperations starting from suppliers to customers
Rules for Respect for Product are simple to implementand a matter of common sense
Application of Respect for Product rules iscomplementary to 5S
It is the foundation stone for APS implementation
Respect for product at each stage of the process isMandatory and essentially a matter of vigilance
RoP : Respect for Product
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Why Respect for Product ?
It gives good visibility of product/component for qualityevaluation
Easy to count
Easy to store & handle Easy to maintain cleanliness
Easy to identify damaged product/component
It is reproducible and therefore sets standards for producthandling & movement
It is a necessary condition for getting Zero Defects
At each stage of the process it is essential to implement RoP to thesmallest detail
End of line rejects
Parts in damaged packets sent to Customer is a logistic incident
Parts not packaged correctly will lead to noise, leakage due toimpact and dents, visual defects
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RoP for all Functions
Precaution during manufacturingProcess
Handling & re-integration in product cycle
Delivery for prototype and initial samples
Logistics contract packagingPurchasing
Non-acceptance of abnormal situations whatever they may beManagement
Withdrawal of products for analysisLaboratory
Assembly recommendation for customerProject
Arranging for prototype, tooling & packaging designR&D
RoP Applicable inFunction
Examples of Areas where RoP is applicable for different functions
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How to ?
RoP Is applicable across operations
Receiving & Warehousing Line Supply
Process
Storage
Shipping
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Receiving*
Damaged pallets and boxes shall not enter in the plant
Properly protected against dents, shocks, dust, water, chemicals.
Damaged Pallet
Should be discarded
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Receiving
Door protects from dust,
humidity and tampering
Individual parts
arranged in an array,
well separated
Incoming
Material Bins
with Cover
Good Example
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Receiving*
Properly protected against dents, shocks, dust, water, rust, chemicals
Rusted Parts not acceptable
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Receiving
Dirty or damaged returnable containers must either be cleaned or discarded
Dirty and damaged
container to berejected Clean Containers
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Line Supply
No parts or components should stick out of the container
Good Packing StandardNot Acceptable - Parts Sticking out
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Line Supply*
Materials supplied to the production line are properly protected
Protected against scratch, dents, greaseExposed part liable to damage
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Line Supply
The supply of components to the line piled together is not acceptable
Material Piled Together
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Line Supply
A part drop on the floor is immediately scrapped
Part to be Scrapped
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Line Supply
Clean containers
Trolley & Bins are changed now dust
and oil will not stayDust & Oil stays at bins and trolley
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Process*
Each part should be placed in a secure clean holder - during productand process development supports are clearly defined and validated
Part not in proper place All parts on proper holder
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Process
Each Standard parts should be placed in an identified clean place
Product Identification
for assigned storage
area
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Process
Appearance parts should be handled with clean gloves No incomplete sets of components Unless finished do not use
components from other sets
For similar parts (below), use
from container 2 only when
container 1 gets empty
2
1
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Process
Zero illegal stock (unnecessary stock) between workstations
Specific holders /supports /packaging should be used for sub-
assemblies stocked between two workstations
Specific holder for in process tubes
Illegal Stock
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Process
No use of tools not specified by the standard (work instruction,maintenance, )
Parts cannot be used as tools to put nuts, bolts, grease, washer othercomponent
Improper use of tools piston
rod being used as a hammerProper Tool
being used
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Warehousing
Good Example
Products inside the bin with
separators preventing
physical contact and
associated damages
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Storage and Shipping
Zero illegal storage of containers in other parts of the plant Containers should protect products from damage
Damaged containers shall not leave the plant
Damaged Cartons.Stacking Rules violated
Not to be shipped
Stack Height Limit
Zone for Stacking
ID Labels
Handling precautions
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RoP Deployment Step1
Each department/line/cells evaluate the status in regard of the best practice
Extension to suppliers and
customers
No example of non respect
for the product
Green
Application of the Best
Practice is auditedBlue
Best Practice customized
with pictures of the plant
situation
Communication and trainingdone to the all employees
Formal deployment is
defined
Yellow
No formal deploymentRed
ConditionsStatus
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RoP Deployment Step2
Official launch by Management communicatingthe objective to the site
Micro training sessions with practical application
in the field Each cell defines 10 rules according the Best
Practice.
Operator and Supervisor should identify on their owncells the root cause which can generate defect duringprocess operation
Action plan to implement the corrective actions
needed is set up and followed up These rules become a part of standards
These rules are incorporated in the workstation
and line and audited during process audit
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RoP Deployment Step 3
Applicable to Suppliers Everything arriving in our plants from suppliers should be
faultless
All defective products and containers should be sent back to
the supplier Product Respect rules must be integrated into the
purchasing standards of products
Qualification of product/process must include compliancewith Product Respect rules
Applicable to Customers :
Project Manager should communicate to the customerrecommendations for Customer product storage and handling conditions
Movement of products between the warehouse and the customers
production lines Proper use of the product on the customers production lines.