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SUBSIDIARITY ALEADERSHIP PRINCIPLE FOR GOOD Respect in Action Building Subsidiarity in the Culture of the Business Belo Horizonte, Brazil Uniapac October 2, 2015

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Page 1: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

SUBSIDIARITY

A LEADERSHIP

PRINCIPLE FOR GOOD

Respect in Action

Building Subsidiarity in the

Culture of the Business

Belo Horizonte, Brazil

Uniapac

October 2, 2015

Page 2: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

I. Seeing Locating Subsidiarity at Work

• Good Goods: making goods

which are truly good and

providing services which truly

serve;

• Good Work: organizing

work so that coworkers

develop their gifts and

talents; and

• Good Wealth: creating

sustainable wealth and

distributing it justly.

Good Goods

Good Work

Good Wealth

Page 3: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

• A Pope: “For dead matter leaves the factory ennobled

and transformed, while men are corrupted and

degraded” (Pius XI, 1931).

• An Engineer: “If engineers could think of people as if

they were robots, they would give them more human

work to do” (Howard H. Rosenbrock, 1981).

• A CEO: “We must as leaders embrace the principle of

subsidiarity. It is wrong to steal a person’s right or

ability to make a decision.” (Bill Pollard,

ServiceMaster, 1996).

Three Voices on Bad Work

Page 4: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Gallup Survey:

Engaged/Disengaged

29% 55% 16%

Engaged Not

Engaged

Actively

Disengaged

29% 55% 16%

Engaged Not

Engaged

Actively

Disengaged

Page 5: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Costs of Disengagement

• Financial Costs

Lost Productivity

• Organizational Costs

Lost Collective Intelligence

• Human Costs

Lost Growth and Community

Page 6: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

II. Judging Deeper Roots: Logic of Gift

II

• “Subsidiarity respects personal

dignity by recognizing in the

person a subject who is always

capable of giving something to

others” (Benedict).

• Subsidiarity is not simply a

right to autonomy, but rather a

gift to be shared for others.

Page 7: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Logic of Justice

Justice: If economic systems [such

as a workplace] lessen people’s

sense of responsibility or rob them

“of opportunity for exercising

personal initiative, then such a

system . . . is altogether unjust—no

matter how much wealth it produces,

or how justly and equitably such

wealth is distributed” (John XXIII,

1961).

Page 8: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

III. Acting Building Subsidiarity in the Culture of the Business

•Orienting

•Institutionalizing

Page 9: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Orienting:

Three Leadership Responsibilities

• Person Centered Job Design: Give as

much individual responsibility as

possible and as much administrative

support as necessary.

• Developing People: Those closest to the

work often know the most about the

work, especially when educated and

equipped.

• Building Community: To take upon

oneself, in full trust, the risks of the

lower level’s decisions.

Page 10: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Institutionalizing Subsidiarity

Practices and Policies

• Human Centered Job Design

• Robust Employee Training and

Development Programs

• Helpful Performance Evaluation

Metrics

• Numerous Internal Promotions

• Lower Employee Turnover Rates

• Fewer Accidents

• Less Absenteeism

• Higher Employee Satisfaction

• Few Quality Defects

• Better Customer Relations

Page 11: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Final Thought Logic of Gift and Subsidiarity Leadership

“He [Peter Maurin] did not begin by tearing down, or by painting so intense a picture of misery and injustice that you burned to change the world. Instead he aroused in you a sense of your own capacities for work, for accomplishment. He made you feel that you and all (people) had great and generous hearts with which to love God. If you once recognized this fact in yourself you would expect and find it in others”

Dorothy Day

Page 12: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

© 2011 University of St. Thomas, Opus College of Business

Michael Naughton

Director

Center for Catholic Studies

[email protected]

Page 13: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Extra Slides

Page 14: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

PATERNALISM/

CENTRALIZATION

COMMUNITY OF

PERSONS

COLLECTION OF

INDIVIDUALS

PRIVATISM/

AUTONOMOUS

S U B S I D I A R I T Y

S

O

L

I

D

A

R

I

T

Y

LOW HIGH

LO

W

H

IGH

“Subsidiarity must remain closely

linked to . . . Solidarity” (Benedict)

Page 15: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Conclusion: Tensions and Opportunities

in Shaping a Culture of Subsidiarity

• Trust and Accountability: Give as

much individual responsibility as

possible and as much administrative

support as necessary.

• Standardization and Innovation:

Make as many standards as necessary

but ensure as much initiative and

innovation as possible.

• Decentralization and Centralization:

Move decision-making to the lowest

level possible and to the highest level

necessary.

Page 16: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Introduction to Subsidiarity

• Common Sense Principle

• Family Analogy

• Social Principle

• Pius XI, Quadragesimo anno

(1931)

• Etymology: subsidium “to

help” “to assist,” to strengthen

the social fabric.

• Leadership Principle

Page 17: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Reasons for Disengagement

• Employees: A failure to

bring and develop their

full gifts

• Leadership: A failure to

see and develop the gifts

of employees

Page 18: Respect in Action - Minnesota in Action Building Subsidiarity in the ... “We must as leaders embrace the principle of subsidiarity. ... Slide 1 Author: xtra-gdwilmer

Case Study

• Reell: Job Design and

Training and Development

• From Command-Direct-

Control Style of

Management to Teach-

Equip-Trust Style of

Leadership

• Fosters the Subjective

Dimension of Work and a

Community of Persons

• Unintended Consequences