responsive or adaptive design for ecommerce

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Responsive (RWD) or Adaptive (RRES) for eCommerce? Yulia V Smirnova, ecommerce marketer & author Bit.ly/cb2014bk

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Post on 09-May-2015

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Responsive design is somewhat a secret hack or one way to grow the volume of your sales by changing the customer experience and levering technology. Even though, the results might vary for each shop, the volume of sales goes up across all mobile devices. On the operational side, you can cut costs as well as you have to maintain less code for design changes or analytics changes. And from the search background, which is critical for ecommerce, Google loves responsive and rewards the sites that go that route. Less SEO work needs to be done and you have more chances to be visible. Let’s get a bit more specific, we have Skinny Ties and CPO outlets – steep benefits you cannot ignore Learn about the Challenges in eCommerce – from shoppers XP and biz side. Plus, how to go around those. I see these challenges as excuses or opportunities to be creative. You can figure better ways to account for these issues and sometimes even benefit from them. Lets explore how select online retailers did that. See the video of the talk ( http://bit.ly/1pz34wV ) Get more ideas on growing your online sales for your online stores from my book ( http://bit.ly/cb2014bk )

TRANSCRIPT

Page 1: Responsive or Adaptive Design for eCommerce

Responsive (RWD) or Adaptive (RRES) for

eCommerce?

Yulia V Smirnova, ecommerce marketer & author

Bit.ly/cb2014bk

Page 2: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Why We Are Here

Page 3: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Why We Are Here

1 Get a better grasp on RWD for ecommerce from the business

2 Meet & connect to people who’ve done it

Page 4: Responsive or Adaptive Design for eCommerce

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Benefits of RWD in eCommerce

① Sales volume increase way up

② One code of analytics & design to manage

③ Google loves it (SEO), no extra work

Page 5: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

SkinnyTies.com - RWD190% tablet, 99% laptops

231% smartphone

Page 6: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

• Team of 6 designers

• 4 months• 46 sites

Cpooutlets.com - RWD 4X

Page 7: Responsive or Adaptive Design for eCommerce

Challenges of RWD in eCommerce

• Business① Connectivity, image

sizes & volume② Site complexity③ Loss of

merchandising opportunities for SKU heavy sites

④ Loss of conversion optimization flexibility

• Shopper ① Too slow to load on

wireless ② Use intent is

limited③ Expectations from

content sites to scroll & go

Page 8: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Solutions to RWD Challenges

① Compress images for transit or use CSS and CSS sprite (saves images as one file)

② Or go with RESS for navigation (and content) as it loads faster multi-page eCommerce sites

Page 9: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

RWD vs. RESS• A fluid layout

that changes the sizing of design based on device and page

• A fluid layout that changes the sizing of design based on device and page and method of delivery

Page 10: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

1800Contacts.com - RESS

40% tablet

30% smartphone

Page 11: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Fathead.com - RESS

Page 12: Responsive or Adaptive Design for eCommerce

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Best Match of RWD + eCommerce

Page 13: Responsive or Adaptive Design for eCommerce

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Best Match of RWD + eCommerce

Page 14: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Best Match of RWD + eCommerce

Page 15: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

Best Match of RWD + eCommerce

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What’s Best for eCommerce?• RWD for simple, one category sites

(clothing) and new shops, elements of content

• RESS or AWD for multi SKU & categories (mass-merchants) and sites with legacy systems

• Both must be approached with purchase path view

Page 17: Responsive or Adaptive Design for eCommerce

Bit.ly/cb2014bk

So What? ① Users expect it, you’ll deal with it

one way or another

② Always a positive for those who did (One way to grow & scale online sales, more ways = in my book)

③ Seem costly upfront, less long term

④ Best applications cross-industry

Page 18: Responsive or Adaptive Design for eCommerce

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Now you talk