result paper iso 20000
TRANSCRIPT
Registration Number: 4225450Name: Juliano Garcia De Almeida
Utrecht,
EXIN hereby certifies that Juliano Garcia De Almeida has participated in theexamination
Foundation in IT Service Management according to ISO/IEC 20000
on 14 October 2011 and has
Passed
with a score of 97% where 65% is needed.
M.R.B. van der LandeCEO EXIN