Subash Chandra Khatoi

Flat-302, Al Saqaaq Building, Near Al Taawun Mall,Sharjah, Mob : +971-50-9476615,

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SALES MANAGEMENT, NISSAN SPARE PARTS

An enthusiastic professional with over 6+ years of experience, aspiring to establish a career in a growth oriented organization to utilize acquired skill & knowledge in achieving organizational goals while attaining personal & professional growth. A multi-skilled, key team player possessing a wealth of multi-disciplinary experience, including Operational / marketing & sales, administration, logistics, customer service and supervisory abilities. Well accustomed to working under pressure to tight budgets and schedules.

Professional Experience

Current Employer Name: Suhail Bahwan AutomobilesExperience: Jan-2012 – till dateDesignation: Business ExecutiveLocation: Sharjah, UAE

Role & Responsibilities: Marketing For Nissan Spare parts to Russia and UAE. Work field- Adding new customer through net and from various sources , meeting with them and generating

Quotation- Booking Order- Delivery order- Performa Invoice , making Invoice through SAP sales Module. Documentation- Final Invoice , Commercial Invoice, Packing list, certificate of origin, Handling Accounts and Statement. Business Communication- Giving & taking price from customer, negotiation for good business. Transportation-Arranging the cargo agent for customer to forwarding the international shipment. Assume ownership of the planning and forecasting process for Spare Parts Operations Maintain high service levels set by the Company to serve the business requirement Accountability and timely reporting of spare Parts sales and expenses Ensure inventory is in line with Company targets while maintaining sufficient parts for distribution to the region. Propose sell out of aging stock in coordination with CME and Service team Maintaining inventory accuracy with warehouse Ensuring distribution lead-time KPIs are achieved as per guidelines. Conduct regular operational meetings KPI setting and regular challenging of set targets Timely reporting of sales, inventory, customers, projects

Customer Service: Customer Support to Spare Parts business

PREVIOUS ASSIGNMENTS

Previous Employer Name: MAERSK GLOBAL SERVICE INDIA PVT. LTD

Role Logistic OfficerDuration July 2010 – Dec 2011Location MUMBAI

Role & Responsibilities:. Documentation (e.g. Booking, Container Stuffing, FCR creating, Bill processing etc.) Auditing in CS, FCR, SO and CBL. Import/Export documentation Tracking & Tracing Customer relation ( Solving all types of problem regarding CS,FCR,SO and CBL)

Previous Employer Name: TRAINING IN DELHI INTERNATIONAL AIRPORT PVT.LTD

Role Commercial ExecutiveDuration 2009Location NEW DELHI

Roles and Responsibilities: Responsible for the day-to-day routines of customer related problems, claim and Demurrages handling

and giving daily report to the commercial manager and chief admin. Officer. Helping to the administrative officer for providing various information regarding on IATA and Customer Increased efficiency of warehouse, stock control and dispatch by rescheduling accordingly.

Previous Employer Name: FIRST FLIGHT COURIERS & CARGO LTDRole Business ExecutiveDuration Sept 2009 to Feb 2010Location BHUBANESWAR

Role & Responsibilities:. As Cargo Executive I have performed my best role in the field of cargo sales & marketing, forward &

dispatch the whole consignment as per destination & origin . Supervising the employee and the cargo and courier product. Increased overall efficiency of stock control and dispatch. Responsible for the day-to-day routines of a 15,000 sq. ft warehouse. Updated and improved the Standing Operating Procedures and Technical Procedures for the

warehouse..

Logistics / Distribution / Procurement: Responsible for the production department’s transport, logistics, supply and re-supply, goods in and

out, export, documentation, production schedules and customer support. Improved daily dispatch accuracy from approx. 85% to 99.5%

Production / Production Planning: Deputizing for the Production Manager supervising over 10 staff – an on-going, problem solving role, responsible for keeping the lines going at optimum levels, maintaining output and quality on all

products, liaising with customer services, sales department. First point of contact for customers. Quality Systems: Assisted the Sr.Area Manager. Production Planning, ordering raw materials, packaging and purchases within specifications and

budget, maintaining output and quality on all products.

Customer Support Administration: Dealing with all customer requests, requirements, complaints etc. Analyzed manufacturing and material availabilities against customer demand. Ordering tools, goods and equipment, booking-in goods, raising delivery notes and purchase orders Customer Account of Statement (credit and cash)

ACADEMIC QUALIFICATION

Utkal University, Bhubaneswar, Orissa , Master of Arts in Tourism Administration (Major in Air CargoMaster of Arts in Tourism Administration (Major in Air Cargo Management & Minor in Marketing)-2009Management & Minor in Marketing)-2009

DIPLOMA IATA/FIATA, DIPLOMA IATA/FIATA, IATA & FIATA from Montreal, Canada (Basic Introductory cargo Training)-2008IATA & FIATA from Montreal, Canada (Basic Introductory cargo Training)-2008

B.J.B AUTONOMOUS COLLEGE, BHUBANESWAR, ORISSA, Bachelor of Arts (English-Honors’)-2007 Bachelor of Arts (English-Honors’)-2007

TECHNICAL QUALIFICATION PGDCA from B.J.B College, Bhubaneswar, OrissaPGDCA from B.J.B College, Bhubaneswar, Orissa SAP Sales ModuleSAP Sales Module (MS-word, excel, PowerPoint, internet).

PERSONAL PARTICULARS

Date of Birth: 05 May 1986Languages Known: English, Hindi,odiya,Father’s Name: Madan KhatoiMother’s Name: Kamala KhatoiLicense: UAE License holder (2015-2025) Passport NO:H2680729Date of Issue:19.02.2009Date Of Expire:18.02.2019

Date:Place: Sharjah, United Arab Emirates Subash Chandra Khatoi